Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
Position: IT Help Desk Manager<br>Location: Grand Island, NE - ONSITE (If relocating, 1 month free housing covered in transition.)<br>Salary: $65,000 - $75,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Feeling over worked and under-appreciated?! Our client company has strong tenure leadership and a fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support team and ensure high-quality service delivery. The ideal candidate will have strong technical skills, leadership abilities, and a commitment to exceptional customer service.<br>Responsibilities<br> • Lead Team: Guide and support the help desk team.<br> • Customer Support: Address IT issues promptly and effectively.<br> • Process Improvement: Enhance help desk policies and procedures.<br> • Incident Management: Oversee the incident management system.<br> • Reporting: Generate performance reports and identify trends.<br> • Collaborate: Work with other IT teams and departments.<br> • Vendor Coordination: Manage external service providers.<br> • Budgeting: Assist with budgeting and resource allocation.<br>Qualifications<br> • Education: Bachelor’s degree in IT or equivalent experience<br> • Experience: 5+ years in IT support, including 2+ years in a managerial role.<br> • Technical Skills: Proficiency in IT support systems and troubleshooting. Cisco, Dell, AD, hardware, software.<br> • Communication: Excellent communication skills.<br> • Problem-Solving: Strong analytical abilities.<br> • Customer Service: Commitment to high customer service standards.<br><br>Join our client to lead an outstanding IT support team and drive continuous improvement.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are partnering with a leading ISP client in Ames, Iowa to fill a Cable Technician (Contract-to-Hire) role. This is an exciting opportunity to join a high-tech engineering environment, contribute to major commercial cabling projects, and grow into a permanent position with the client.</p><p> </p><p>We’re looking for candidates who are technically skilled, eager to learn, and strong team players. If you’re detail-oriented, motivated, and ready to grow your career in a dynamic field, this could be the right fit for you.</p><p><br></p><p><strong>Eligibility Requirements (must meet all to apply):</strong></p><ul><li>U.S. Citizen or Green Card holder</li><li>Valid driver’s license</li><li>Ability to pass a standard background check</li></ul><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Install, route, and secure Cat 5 and Cat 6 cables in new construction and renovation projects.</li><li>Terminate phone jacks and distribution frames (66/110 blocks, patch panels).</li><li>Assemble and organize server racks, patch panels, and network closets.</li><li>Perform conduit bending, rack-and-stack operations, and troubleshooting of broadband/network systems.</li><li>Conduct fiber optic work, including SC and LC terminations, anaerobic splicing, and testing.</li><li>Use tools such as digital multi-meters and cable testers to ensure high-quality installations.</li><li>Interpret schematic and line diagrams to deliver accurate and reliable builds.</li><li>Follow industry standards (ANSI/TIA, BICSI, NEC) to maintain compliance and quality.</li></ul><p><br></p><p><strong>More About the Company</strong></p><ul><li><strong>Growth Opportunity</strong>: Start as a contractor through our firm and transition to a permanent role with the client after proving your skills and fit.</li><li><strong>High-Tech Projects</strong>: Work on complex commercial cabling and networking installations, not repetitive data center work.</li><li><strong>Team Culture</strong>: You’ll be paired with experienced leads who will train and mentor you.</li><li><strong>Required Travel</strong>: While Ames is your home base, you must be able to travel to project sites in Indiana, Ohio, North Carolina, South Carolina, Kentucky, and more!</li></ul>
<p>Robert Half is partnering with a respected Des Moines organization to add an Email Marketing Coordinator to their team. This is a contract opportunity with potential to hire offering a collaborative and creative work environment, with in-office collaboration as needed (very flexible hybrid schedule). This position is ideal for someone who’s detail-oriented, organized, and passionate about the craft of marketing communication. The ability to review every link, pixel, and subject line with precision will be essential to success in this role.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>1. Email Communication & Campaign Support</strong></p><ul><li>Assist with the planning, scheduling, and execution of email marketing campaigns.</li><li>Support audience segmentation and testing strategies to improve engagement and conversion.</li></ul><p><strong>2. Design & Deployment Assistance</strong></p><ul><li>Help set up, test, and deploy email campaigns while maintaining accuracy and adherence to brand guidelines.</li><li>Conduct QA checks across devices and browsers, ensuring flawless rendering and user experience.</li><li>Troubleshoot basic template or formatting issues.</li></ul><p><strong>3. Dynamic Content & Personalization</strong></p><ul><li>Assist with segmentation and simple personalization efforts (e.g., name personalization, segmented content).</li><li>Support the development of dynamic content strategies as experience grows.</li></ul><p><strong>4. Marketing Automation Support</strong></p><ul><li>Provide assistance in Salesforce Marketing Cloud for email setup, scheduling, and automation.</li><li>Troubleshoot and escalate any platform or process issues as needed.</li></ul><p><strong>5. Quality Assurance & Deployment Coordination</strong></p><ul><li>Perform final QA prior to campaign deployment to ensure accuracy in all content and technical elements.</li><li>Help format and prepare email lists, supporting proper delivery and compliance.</li></ul>
<p>TITLE: JUNIOR AUTOMATION QA ENGINEER / QA Analyst</p><p>LOCATION: Hybrid ** MUST LIVE IN DES MOINES IOWA – NO EXCEPTIONS. YOU MUST BE ABLE TO WORK ONSITE ** but once you get up to speed & FULLY trained, you will have flexibility and be able to work from home and flex your time ONSITE in the office.</p><p>IMMEDIATE INTERVIEW THIS WEEK!!! WILL HIRE IN NOVEMBER!</p><p>Explore a Career Where Data Meets Innovation!</p><p>Are you a recent graduate or early in your career (0-2 years of experience) with a passion for technology, problem-solving, and making an impact in the SaaS space? Embark on an exciting opportunity as a AUTOMATION QA ENGINEER / QA Analyst, working with top-tier clients! This is your chance to take ownership of complex data processes, contribute to innovative solutions, and help drive client satisfaction—all while growing your expertise in automation, SQL, programming, and QA / automation. </p><p> *** For immediate and confidential consideration, please send a message / resume to CARRIE DANGER on LinkedIn or send an email to me with your resume. My DIRECT email can be found on my LinkedIn page. ***</p><p>What You’ll Do:</p><p>Manage and maintain provider promotional data to ensure client orders are accurate and error-free.</p><p>Code manual quality assurance testing into Automation scripts for promotions and updates in SaaS software, focusing on optimizing performance.</p><p>Monitor order reporting for defects and resolve any promotional discrepancies quickly and efficiently.</p><p>Collaborate on maturing the testing process and troubleshoot key technical tasks using SQL and programming languages.</p><p>Leverage AUTOMATION tools like Playwright & Postman (with code written in various programming languages) and participate in process improvement initiatives.</p><p>What Makes You a Great Fit:</p><p>Hungry to learn and grow: You’re excited to dive into challenges and build new skills in tech and data analysis.</p><p>Ready to jump in: You’ve recently graduated or have up to 2 years of professional experience with applicable skills.</p><p>Tech-savvy with the essential MUST HAVES: Automation tool experience PLUS You have SQL experience and at least 1 programming language under your belt like Typescript, JavaScript, Python, Java, or .Net.</p><p>Required Skills:</p><p>Proficiency w/ Microsoft Excel.</p><p>Ability to navigate & understand XML.</p><p>Time management skills to thrive in a fast-paced environment.</p><p>PLUS'S:</p><p>Experience with SQL and data visualization tools like PowerBI.</p><p>Familiarity with API testing tools such as Postman or Insomnia.</p><p>Knowledge of automated testing platforms like Playwright.</p><p>Why You’ll Love This Role:</p><p>Opportunity to develop your skills in data-driven decision-making, quality assurance, & programming—while working with a visionary team that supports your growth. You’ll work alongside industry leaders, including a collaborative QA team, and help enhance client satisfaction through innovative promotional data solutions.</p><p><br></p><p>Apply now and become a part of redefining the future of technology and AUTOMATION FOR manual testing! </p><p>Full time permanent Position AUTOMATION QA ENGINEER / QA Analyst up to $80K . Immediate & confidential consideration, it is best to contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at my Direct Office line (515) 259-6087 or Cell: 515-991-0863, and email resume to Carrie Danger or APPLY DIRECT to this posting.</p>
