100% onsite in WDM offices<br>Applicants must be flexable to work occasional Tuesday - Saturday work week as needed. With all the moving pieces for this project and the need to have desks with equipment ready to be set on Monday mornings, there could be the occasional scheduled week where the days for that week will be shifted to include a Saturday with a week's minimum notice. The ideal candidate will need to be flexible when possible. We will try to limit this as much as possible, but cannot predict the frequency. License and own transportation is also a key requirement as individuals will be moving between locations within WDM offices. <br>Job Title: Desktop Support Technician<br>Job Summary<br>The IT Desktop Technician is responsible for the physical deployment, movement, and setup of end user workstation environments. This role focuses on preparing, installing, relocating, and supporting desktop equipment to ensure employees have fully functional and professional workspaces. The position works closely with IT teams, Facilities, and business stakeholders to support office moves, new hires, desk reconfigurations, and hardware refresh initiatives.<br>Key Responsibilities<br>• Perform physical setup, teardown, and relocation of end user desk and workstation equipment, including desktops, laptops, monitors, docking stations, keyboards, mice, and peripherals<br>• Coordinate and execute employee desk moves, office relocations, and department reconfigurations<br>• Set up new hire workstations prior to start dates, ensuring equipment is operational and standards are met<br>• Assemble and cable workstation hardware, ensuring clean and organized setups<br>• Troubleshoot basic hardware, connectivity, and peripheral issues during setup and migration activities<br>• Maintain inventory accuracy by documenting asset assignments, moves, and returns in asset management systems<br>• Work closely with Facilities and IT leadership to schedule and plan move activities with minimal business disruption<br>• Decommission equipment and prepare hardware for reuse, storage, or disposal following IT policies<br>• Ensure compliance with company security, safety, and IT standards<br>• Provide excellent customer service and clear communication to end users throughout the move and setup process<br>Required Qualifications<br>• 1–3 years of experience in IT desktop support, hardware deployment, or field services<br>• Hands on experience setting up and moving computer workstations and peripherals<br>• Basic understanding of Windows and/or macOS operating systems<br>• Familiarity with enterprise hardware (Lenovo, monitors, docking stations)<br>• Ability to lift and move computer equipment (up to 50 lbs.)<br>• Strong organizational skills and attention to detail<br>• Excellent interpersonal and customer service skills<br>• Valid driver’s license (if role includes travel between sites)<br>Preferred Qualifications<br>• Experience supporting office moves or large scale hardware deployments<br>• Basic cable management and ergonomic workstation setup knowledge<br>• CompTIA A+ or similar certification<br>Working Conditions<br>• Primarily on site role with frequent movement throughout office spaces<br>• Frequent bending, lifting, and carrying of equipment<br>• Occasional after hours or weekend work to support large moves or business needs
<p><strong>Product Support Specialist – 100% Remote (Contract)</strong></p><p>Are you passionate about helping others and interested in building your career in technology? We are seeking a dedicated Product Support Specialist to join our client’s team for a fully remote contract assignment. If you have customer service experience and are eager to expand your software support skills, we want to hear from you!</p><p><strong>Position Details:</strong></p><ul><li><strong>Contract Dates:</strong> February 16, 2026 – April 16, 2026</li><li><strong>Schedule:</strong> 40 hours per week; various shift options available to accommodate your needs</li><li><strong>Location:</strong> 100% Remote – work from anywhere within the United States</li><li><strong>Compensation:</strong> $18 per hour, W2</li><li><strong>Equipment:</strong> All necessary equipment provided</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-quality support for software products via phone and chat</li><li>Troubleshoot user issues and provide clear, professional guidance to resolve customer inquiries</li><li>Maintain accurate records of customer interactions within internal systems</li><li>Collaborate with team members to escalate and resolve complex issues as needed</li></ul><p><strong>Requirements:</strong></p><ul><li>Minimum of 1 year experience in a technical customer service role (call center, helpdesk, retail, hospitality, etc.)</li><li>Strong verbal and written communication skills</li><li>Tech-savvy with an eagerness to learn new software platforms</li><li>High attention to detail and a commitment to delivering excellent customer experiences</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Flexible shift options for work-life balance</li><li>Gain valuable experience supporting in-demand software platforms</li><li>Start or continue your technical support career with a respected industry leader</li><li>All equipment provided – just bring your positive attitude and commitment to customers!</li></ul><p>Ready to take the next step in your career?</p><ul><li><strong>If you are interested, apply today! </strong></li></ul><p><br></p><p>Apply today to be considered for this exciting remote opportunity!!</p>
We are looking for a dedicated EUC Help Desk/Desktop Support Analyst to join our team in West Des Moines, Iowa. In this role, you will provide exceptional technical support and troubleshooting services to ensure smooth user operations. This is a long-term contract position ideal for professionals with a strong background in desktop support and system administration.<br><br>Responsibilities:<br>• Deliver Tier 3 support for end-user computing systems, ensuring timely resolution of complex technical issues.<br>• Manage user accounts and access permissions within Active Directory.<br>• Perform troubleshooting for Microsoft Windows 10 and 11 environments to resolve hardware and software problems.<br>• Respond to and resolve service desk tickets efficiently, maintaining detailed documentation of solutions.<br>• Provide technical assistance to users, addressing system functionality and application concerns.<br>• Install, configure, and maintain desktop systems and peripheral devices.<br>• Collaborate with other IT teams to escalate and resolve advanced technical issues.<br>• Conduct system updates and patches to ensure optimal performance and security.<br>• Offer guidance and training to users on system operations and best practices.<br>• Analyze recurring problems to identify root causes and implement preventive measures.
<p>Are you a friendly, organized professional who enjoys helping people feel welcome and supported? Our client, a reputable physical therapy clinic in Grimes, is looking for a <strong>Part-Time Administrative Assistant</strong> to provide front‑desk and administrative support. </p><p><br></p><p>Responsibilities:</p><p>Greet patients warmly and check them in for appointments</p><p>Answer phone calls, schedule appointments, and manage the clinic calendar</p><p>Verify insurance information and assist with new patient intake forms</p><p>Process copays and handle basic billing support</p><p>Maintain accurate patient records and update information as needed</p><p>Assist with filing, scanning, and general office organization</p><p>Coordinate communication between patients and physical therapy staff</p><p><br></p><p>This is a great opportunity if you are wanting your job to be meaningful, people-centered and in a healthcare setting! Please apply today and create a profile on our Robert Half website.</p>
<p>Are you someone who thrives in a fast-paced environment and loves helping others? Our client in Urbandale is expanding their customer support team, and we’re looking for upbeat, motivated Customer Service Representatives to join their growing operation! This is a <strong>contract-to-hire</strong> opportunity with long-term potential for the right candidate.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Provide professional customer support via phone and email</p><p>Assist with account inquiries, service requests, and issue resolution</p><p>Navigate internal systems to update customer information</p><p>Collaborate with team members and supervisors to ensure top-tier service</p><p>Maintain accuracy, confidentiality, and quality standards</p><p>Demonstrate professionalism and empathy in every customer conversation</p><p><br></p><p>If you are looking to take the next step in your customer service journey, please apply today! Please call 515.706.4974 or go to our Robert Half website.</p>
<p>We are looking for a detail-oriented Human Resources Assistant to join a company in the medical industry on a long-term contract basis in Ames, Iowa. In this role, you will play a vital part in supporting HR operations, including administrative processes, compliance tasks, and employee records management. This position offers an excellent opportunity to contribute to the efficiency and accuracy of HR functions while ensuring a seamless workflow.</p><p><br></p><p>Responsibilities:</p><p>• Process and update employee records, including onboarding, terminations, promotions, and transfers, within organizational platforms.</p><p>• Collaborate with the Payroll Coordinator to ensure accurate and timely bi-weekly payroll processing.</p><p>• Provide administrative support by preparing correspondence, scanning and indexing documents, assembling onboarding packets, and assisting with front desk coverage.</p><p>• Facilitate onboarding orientation, system access setup, and verification of onboarding paperwork such as I-9 forms.</p><p>• Support HR staff with various tasks and special projects as needed.</p><p><br></p><p>If you are looking to come more versatile in your HR skillset, please APPLY TODAY! Please call 515.706.4974 or go to our Robert Half website.</p>
<p><strong>Experimental Parts Coordinator – Onsite / 1st Shift</strong></p><p>Love solving problems, tinkering with tech, and seeing your work come to life? This is your chance to dive into innovation, help bring new parts and processes to life, and be the go-to person who keeps production running like clockwork.</p><p><br></p><p><strong>Why This Job Is Fun (and Worth It!):</strong></p><ul><li>Flexible start between 6–8am—because mornings aren’t one-size-fits-all.</li><li>Mostly desk work (90%) with a touch of hands-on shop floor action (10%)—keep it interesting!</li><li>Optional overtime if you want to earn a little extra.</li><li>Play with cool tools like <strong>SAP, CREO, AutoCAD, and Excel</strong>.</li><li>Work side-by-side with engineers and production teams—your ideas actually matter.</li></ul><p><strong>What You’ll Be Doing:</strong></p><ul><li>Create and update manufacturing routings and laser programs.</li><li>Troubleshoot part prints, programs, and routings.</li><li>Track inventory, move stock between departments, and keep the workflow smooth.</li><li>Occasionally model or draw simple parts—you’ll never be bored!</li></ul><p><strong>Quick Heads-Up:</strong></p><ul><li>Onsite only—<strong>no visa sponsorship</strong>.</li><li>One-year role with potential extension.</li><li>PPE required on the shop floor (most provided).</li></ul><p>If you want a role where your brainpower, attention to detail, and curiosity directly impact production, <strong>apply now and be part of something that actually matters!</strong></p>
<p>Are you a polished professional who enjoys being the welcoming face of an organization? Our client, a respected Des Moines law firm, is seeking an organized and personable <strong>Receptionist</strong> to support their front desk operations. This is a great opportunity to join a reputable firm with a strong team culture and room to grow.</p><p><br></p><p>Responsibilities:</p><p>Greet clients and visitors with a warm, professional demeanor</p><p>Answer and direct incoming calls to appropriate staff members</p><p>Manage the front desk, waiting area, and conference room scheduling</p><p>Handle incoming and outgoing mail, packages, and deliveries</p><p>Assist attorneys and staff with administrative tasks as needed</p><p>Maintain and update client contact information</p><p><br></p><p>Please apply today if you are looking for a receptionist role that you can thrive in! Please apply on our Robert Half website.</p>
We are looking for a skilled Cable Technician to join our team in Ames, Iowa. In this Contract to permanent position, you will play a key role in installing, troubleshooting, and maintaining cable systems in commercial environments. The ideal candidate has hands-on experience and a strong understanding of industry standards, with a focus on delivering quality results.<br><br>Responsibilities:<br>• Install and route Cat 5 and Cat 6 cables in commercial settings, including new construction and renovation projects.<br>• Follow industry standards to ensure proper cable installation and maintenance.<br>• Perform conduit bending, cable testing, and troubleshooting using digital multi-meters.<br>• Conduct networking issue diagnostics and resolve connectivity problems.<br>• Assemble and install server racks, patch panels, and related equipment in network closets.<br>• Execute fiber cable tasks such as anaerobic terminations, splicing, and working with SC and LC connectors.<br>• Read and interpret schematic diagrams and line drawings to ensure accurate installations.<br>• Maintain compliance with safety protocols and quality standards during all projects.<br>• Collaborate with team members to complete projects efficiently and meet client expectations.
We are looking for a skilled Microsoft 365 Adoption & Enablement Specialist to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a key part in driving the successful adoption of Microsoft 365 features and updates across the organization. By bridging the gap between evolving technologies and business needs, you will help ensure new capabilities are implemented securely, compliantly, and with measurable value.<br><br>Responsibilities:<br>• Monitor the Microsoft 365 roadmap, message center updates, and release notes to stay informed about upcoming features.<br>• Collaborate with product owners to analyze new and updated Microsoft 365 functionalities and assess their potential impact.<br>• Evaluate business value, risks, compliance requirements, and technical readiness for new capabilities in partnership with relevant stakeholders.<br>• Develop strategies and plans to roll out approved Microsoft 365 features, ensuring seamless implementation across teams.<br>• Create user-friendly documentation, FAQs, and best practices to support adoption efforts.<br>• Collect feedback from users and stakeholders while tracking adoption metrics to measure success.<br>• Identify opportunities to enhance productivity by optimizing the use of Microsoft 365 tools.<br>• Simplify technical concepts to make them accessible for non-technical audiences.<br>• Utilize strong collaboration and presentation skills to effectively communicate changes and updates.<br>• Maintain a proactive approach to learning and adapting to new tools and technologies.
