<p>Mid to large regional bank is seeking a Commercial Relationship Manager due to growth. Responsibilities include: working with new and existing clients on lending needs; networking with various companies and industries; responding to customer inquiries; loan risk assessment; meeting with CFO's and other key decision makers at companies; other duties as assigned.</p><p><br></p>
We are looking for a Workplace Consultant to join our team in Albany, New York. In this role, you will play a central part in identifying and cultivating customer relationships, managing sales processes, and ensuring the satisfaction of our clients. This position offers an opportunity to contribute to business growth while maintaining high standards and advancing your expertise.<br><br>Responsibilities:<br>• Identify potential customers through various channels, including referrals, networking, and online research.<br>• Build and maintain strong customer relationships by ensuring consistent satisfaction and addressing client needs.<br>• Monitor quarterly performance metrics and prepare detailed reports for review.<br>• Create accurate quotations and oversee budget development, pricing strategies, and profit margin calculations.<br>• Coordinate internal resources, such as project management and design teams, to ensure smooth execution of sales initiatives.<br>• Conduct site visits as needed to assess project requirements and provide hands-on support.<br>• Manage credit applications and payment processes, ensuring compliance with company policies and resolving any obstacles.<br>• Serve as a liaison between customers and the credit department to address and resolve payment discrepancies or credit holds.<br>• Stay informed about industry developments by attending workshops, reviewing publications, and participating in relevant networks.<br>• Monitor market trends and competitor activities, recommending improvements to enhance products, services, and strategies.
<p>We are looking for an experienced Manager of Workman's Compensation Insurance Services to oversee operations within the Member Services Department. This role is focused on delivering cost-effective and valuable programs to Fmembers while ensuring seamless customer service and operational excellence. The ideal candidate will bring expertise in benefits management and a commitment to maintaining strong relationships with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Implement effective customer service strategies for all department programs, services, and benefits.</p><p>• Develop and maintain comprehensive knowledge of all departmental offerings, including programs, products, and services.</p><p>• Process applications and documentation for new claims or policy transfers, ensuring timely submissions.</p><p>• Manage new and transfer applications for Workers’ Compensation, submitting them to the New York State Insurance Fund for eligibility in Safety Group 486.</p><p>• Apply company policies and pricing strategies to tailor solutions that best meet client needs.</p><p>• Review and update client records within the computer system, ensuring accuracy and compliance with company guidelines.</p><p>• Process new policies, update databases, and forward necessary documentation to relevant agencies as required.</p><p>• Collaborate with the IT department to test and optimize database functionalities for smooth daily operations.</p><p>• Foster communication with other departments to support their responsibilities and enhance overall organizational efficiency.</p><p>• Build and maintain positive relationships with Farm Bureau leaders, participants, and representatives from affiliated organizations.</p>
