<p>A growing <strong>technology solutions company</strong> in Escondido is seeking a <strong>Customer Service Representative</strong> to join their dynamic support team. This organization develops software and hardware solutions for businesses across the U.S., and they’re looking for someone who can deliver an exceptional client experience while supporting technical inquiries. If you thrive in a fast-paced, tech-focused environment and enjoy helping customers solve problems, this is a great opportunity to grow your career within a respected and forward-thinking company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and live chat.</li><li>Troubleshoot basic software or hardware issues and escalate to Tier 2 support when necessary.</li><li>Process product orders, replacements, and returns with accuracy and professionalism.</li><li>Document client interactions using a <strong>CRM system</strong> (Salesforce or HubSpot).</li><li>Provide product education and onboarding support for new customers.</li><li>Collaborate with the technical support and sales teams to ensure customer satisfaction.</li><li>Track customer feedback and assist in service improvement initiatives.</li></ul>
<p>We are looking for an experienced Manager of Network Technology to lead and oversee the development, installation, and optimization of systems within our organization. Based in New Haven County, Connecticut, this role requires a strong background in technology management and a deep understanding of industry-specific network solutions. The ideal candidate will ensure seamless integration and functionality of systems while fostering collaboration across departments.</p><p><br></p><p>Responsibilities:</p><p>• Manage the implementation and maintenance of network systems to ensure optimal performance and reliability.</p><p>• Oversee the installation and integration of advanced technologies, including radiology systems and durable medical equipment.</p><p>• Coordinate with internal teams to address technical challenges and streamline operations.</p><p>• Configure and maintain network enterprise environment consisting of FortiGate, firewalls, Aruba Wi-Fi, and Meraki access points.</p><p>• Develop and negotiate contracts related to technology procurement and vendor services.</p><p>• Provide guidance and support to technical staff, encouraging growth and development.</p><p>• Monitor system functionality and initiate improvements to enhance operational efficiency.</p><p>• Collaborate with stakeholders to identify and implement innovative solutions for business needs.</p><p>• Manage budgets and resource allocation to support technology-driven projects.</p><p>• Prepare detailed reports on network operations and system performance for executive review.</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Sr Marketing Technology Analyst (contract).</strong> In this role, you will design and deploy marketing technology resources to optimize automated marketing campaigns, material distribution, agency/vendor management, platform use, and tracking, reporting and analytic. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Use expertise in marketing technology software and platforms to improve the user experience, reporting and distribution.</li><li>Serve as a senior liaison across business groups to create documentation for business and system requirements.</li><li>Conduct business process analysis and needs assessment to align Marketing solutions with business initiatives</li><li>Work on project teams to develop or modify complex processes and/or systems.</li><li>Gather feedback from stakeholders and provide discussion forums to improve the user experience.</li><li>Identify trends/issues and performance gaps.</li><li>Maintain thorough knowledge of platforms, tools and processes.</li></ul><p><br></p>
<p>Our client is seeking a Technology Asset Management Coordinator II to support enterprise-wide technology asset lifecycle management with a focus on ServiceNow automation, ServiceNow Asset Management, and inventory control. This role is responsible for ensuring accurate asset tracking, optimizing inventory workflows, and supporting the procurement, deployment, return, and disposal of technology equipment across the organization.</p><p><br></p><p>The Coordinator II maintains detailed asset records, drives process accuracy, and works closely with IT teams, end users, and vendors to ensure equipment is delivered and managed efficiently. This role requires hands-on work in warehouse and office environments and the ability to lift up to 35 lbs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Execute and enhance ServiceNow Asset Management workflows, including automation, asset updates, inventory reconciliation, and lifecycle tracking.</li><li>Maintain asset records across procurement, deployment, returns, repairs, and end-of-life.</li><li>Process daily receiving of technology equipment and update all corresponding ServiceNow asset records with barcode scans and documentation.</li><li>Coordinate shipping, receiving, and distribution of laptops, desktops, mobile devices, and peripherals.</li><li>Prepare, process, and track purchase orders for inventory replenishment.</li><li>Manage equipment returns from corporate and field offices; evaluate and re-enter reusable equipment into inventory.</li><li>Maintain inventory accuracy through regular audits, cycle counts, and reconciliation reports.</li><li>Process and close Asset Management tickets, ensuring complete documentation and timely customer communication.</li><li>Coordinate e-waste collection and disposal following company and environmental guidelines.</li><li>Create and maintain reports on inventory levels, asset lifecycle metrics, and audit findings.</li><li>Follow all Robert Half IT guidelines, policies, and security standards.</li></ul>
<p>This leadership role is responsible for overseeing all aspects of an organization’s Information Technology (IT) operations. The position manages a wide range of IT functions including business continuity planning, database and systems administration, network infrastructure, cybersecurity, technical services, and application development and support. The role emphasizes innovation and strategic leadership in developing and implementing initiatives that support organizational goals.</p><p><br></p><p><strong>What You’ll Do: Responsibilities</strong></p><ul><li>Establish and execute the overall IT strategy and vision in alignment with the organization’s strategic objectives.</li><li>Lead the development, implementation, and oversight of a comprehensive information security and cybersecurity program to protect data assets and technology infrastructure from internal and external threats.</li><li>Prioritize and manage strategic and tactical IT projects, allocating resources based on scope, timelines, and organizational priorities. Monitor performance metrics and ensure risks are mitigated.</li><li>Identify and implement emerging technologies and process improvements to enhance agility, innovation, and responsiveness to business needs.</li><li>Direct and support IT staff, including performance management, training, and professional development.</li><li>Oversee multiple projects to successful completion within budget and timeline constraints.</li><li>Manage relationships with technology vendors and ensure compliance with service level agreements.</li><li>Collaborate with internal and external stakeholders on IT-related initiatives and issues.</li><li>Recommend and implement new technologies and services to improve operational efficiency and effectiveness, ensuring systems capacity meets organizational needs.</li><li>Serve as a liaison between IT and other departments to ensure alignment and support for cross-functional initiatives.</li><li>Lead efforts related to IT grant proposals and execution, ensuring compliance with grant requirements.</li><li>Prepare and manage the annual IT budget, including planning for current and future capital projects.</li><li>Contribute to the development and implementation of asset management strategies that minimize lifecycle costs and support organizational objectives.</li><li>Perform other duties as assigned.</li><li>This role may require flexibility in schedule and location to support a 24/7 operational environment.</li></ul>
<p>Do these words check your boxes? Entrepreneurial Mindset, Emerging Technologies, Leadership, Prototyping, Deployment! We are looking for an experienced Research & Development Technology Director to lead innovation initiatives within our organization in the Des Moines, Iowa area. This role requires a strong background in advanced technologies and a proven ability to guide smart teams through ideation, prototyping, and deployment of cutting-edge solutions. The ideal candidate will possess strategic thinking capabilities and technical expertise to drive impactful innovation aligned with business goals!</p><p><br></p><p>To learn more about this great new role, please send your resume direct and confidential to: Shawn M Troy - Technology Practice Director with Robert Half (email can be found on LinkedIn), call 319-362-8606, or Apply NOW!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Lead a team and provide mentorship to a multidisciplinary team focused on R& D of technologies, fostering innovation and collaboration.</p><p>• Identify and evaluate new technology trends to enhance product offerings and solutions.</p><p>• Oversee the development of concepts from initial proof-of-concept through feasibility studies and scalable pilot implementations.</p><p>• Collaborate with other internal teams to assess market feasibility and align innovation efforts with customer needs.</p><p>• Set annual and quarterly goals for the team, conduct performance evaluations, and ensure team members are motivated and engaged.</p><p>• Manage budgets and oversee salary planning for both direct and indirect reports.</p><p>• Work closely with product, engineering, and manufacturing teams to ensure smooth integration and deployment of advanced technologies.</p><p>• Investigate and resolve product issues identified during development, testing, production, or field operations.</p><p>• Maintain awareness of external technological advancements and build partnerships with research institutions, startups, and vendors.</p><p>• Advocate for customer-driven innovation by engaging stakeholders and end users to address real-world challenges with advanced solutions.</p>
We are looking for a skilled Database Technology Manager to lead and oversee data management and analytics initiatives. This role requires a balance of technical expertise and leadership to drive innovation and ensure data-driven decision-making across the organization. Based in New York, New York, you will play a critical role in managing advanced database technologies and fostering collaboration between technical and business teams.<br><br>Responsibilities:<br>• Lead the development and implementation of advanced database solutions to meet organizational goals.<br>• Manage and optimize data analytics tools, including Tableau and Microsoft SQL Server, to ensure seamless operations.<br>• Collaborate with cross-functional teams to gather requirements and deliver actionable insights through data visualization.<br>• Provide mentorship and training to team members on data analytics tools and methodologies.<br>• Develop and maintain data governance standards to ensure data security and compliance.<br>• Oversee the creation of compelling visual narratives to communicate data insights effectively to stakeholders.<br>• Drive innovation by identifying opportunities for process improvements and new data solutions.<br>• Stay updated on the latest advancements in database technologies and data science to apply best practices.<br>• Support the design and maintenance of data pipelines and engineering systems.<br>• Collaborate on Agile-based projects to ensure timely and efficient delivery of data-related initiatives.
We are looking for a skilled Developer to join our team and support testing and configuration efforts related to Workday Compensation. This role requires a hands-on approach to executing test cases, analyzing results, and ensuring configurations perform as intended. Based in King of Prussia, Pennsylvania, this is a long-term contract position offering the opportunity to work on critical HR technology projects.<br><br>Responsibilities:<br>• Conduct thorough testing of Workday Compensation processes, including merit, bonus, and stock cycles, to ensure functionality and accuracy.<br>• Set up, maintain, and validate test data to support compensation cycle requirements.<br>• Perform functional, regression, and end-to-end testing for system updates and new configurations.<br>• Document test results with detailed evidence and provide reports for review and approval.<br>• Identify defects during testing and collaborate with developers and analysts to resolve issues effectively.<br>• Troubleshoot configuration and data-related challenges, ensuring timely resolution of support tickets.<br>• Coordinate with HR Technology, Compensation teams, and other departments to ensure comprehensive testing coverage.<br>• Communicate progress, challenges, and outcomes to the Testing Lead in a clear and timely manner.
We are looking for an experienced IT Manager to oversee and enhance the technology operations of our non-profit organization located in Richmond, Virginia. This position is vital for ensuring secure, efficient, and reliable technology services while supporting organizational goals and staff needs. As a contract-to-permanent role, this position offers the opportunity to contribute to impactful work while driving innovation and operational excellence.<br><br>Responsibilities:<br>• Oversee daily IT operations, including system backups, software licensing, access controls, and monitoring for system failures or intrusions.<br>• Plan and manage the technical infrastructure of the organization to ensure optimal performance and reliability.<br>• Design, implement, and maintain the organization's wide area network (WAN), ensuring efficient resource utilization and network monitoring.<br>• Manage computer hardware, data storage solutions, and capacity planning to align with organizational needs.<br>• Develop and enforce cybersecurity measures, including disaster recovery protocols and database protection.<br>• Supervise and maintain business applications and ensure they meet organizational requirements.<br>• Provide full management of the Cardinal client database system, ensuring functionality and troubleshooting issues as needed.<br>• Lead staff training efforts on new software, hardware, and IT best practices to enhance user proficiency.<br>• Manage the help desk ticketing system to ensure prompt resolution of technical problems.<br>• Prepare and oversee the department's budget to align with organizational objectives and financial constraints.
Prominent AM Law 200 law firm with multiple regional office locations seeks a Legal Technology Training Specialist for our Hackensack, New Jersey office to join our IT team and support the Firm’s technology training initiatives. In this hybrid role, you’ll assist in developing and delivering skills-based training, expanding our eLearning library, supporting strategies for user adoption, and coordinating training logistics. Reporting to the Legal Technology Trainer, you’ll play a key role in enhancing how our attorneys and staff are made aware of the available legal tools and become productive with them. This is a great opportunity for someone who enjoys teaching, content creation, and helping others get the most out of technology in a professional services environment.<br><br>Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment. Periodic travel to other Firm offices is required. A law firm or professional services background is necessary. An associate’s or bachelor’s degree in a legal or technology field or equivalent work experience, is also preferred.
<p>We are looking for an experienced Technology Help Desk Supervisor to lead and support our help desk team in Grand Island, Nebraska. This role requires a confident and proactive leader who can oversee daily operations, guide a team of technicians, and ensure exceptional customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical background. Please apply now, call 319-362-8606, or for immediate response email your resume direct to myself: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn).</p><p><br></p><p><strong>Having experience managing or supervising a help desk is very important. Must have experience with Help Desk flows and basic ITIL knowledge. Some light travel will be required to stay in touch with the team. Onsite 5 days a week!! </strong></p><p><br></p><p>Responsibilities:</p><p>• Oversee the day-to-day activities of the help desk team, ensuring efficient workflows and prompt issue resolution.</p><p>• Manage Tier 1 and Tier 2 incidents, guaranteeing timely and effective problem-solving.</p><p>• Streamline support processes to improve operational efficiency and enhance customer satisfaction.</p><p>• Provide mentorship, training, and guidance to help desk staff to encourage growth and development.</p><p>• Monitor team performance, delivering constructive feedback to maintain high standards.</p><p>• Apply expertise in technologies such as Active Directory, Citrix, and computer hardware to support team operations.</p><p>• Collaborate with other departments to align help desk support strategies with organizational goals.</p><p>• Stay informed about industry trends and incorporate best practices into help desk operations.</p><p>• Develop and execute strategies to improve the overall effectiveness of the help desk.</p><p>• Travel occasionally to maintain strong connections with team members across locations.</p>
We are looking for an IT Compliance Analyst to join our team on a long-term contract basis in Dallas, Texas. This role plays a critical part in ensuring that IT systems and processes adhere to organizational policies and meet regulatory requirements. The position involves supporting audits, managing IT risks, and contributing to the development of compliance initiatives.<br><br>Responsibilities:<br>• Conduct audits and assessments to evaluate adherence to internal policies and regulatory requirements.<br>• Collaborate with cross-functional teams to identify and address compliance and IT risk issues.<br>• Monitor compliance status and IT risk trends, providing detailed reports to stakeholders.<br>• Assist in developing and delivering training sessions to enhance awareness of compliance protocols and IT risk management practices.<br>• Stay updated on changes in regulatory standards and emerging IT risk management frameworks.<br>• Support the implementation of remediation plans for identified vulnerabilities.<br>• Utilize compliance and risk management tools to streamline processes and improve reporting.<br>• Contribute to the development of policies and procedures that strengthen IT compliance efforts.
<p>We are looking for a skilled Application Support Specialist to join our Information Technology team in Minneapolis, Minnesota. This role is ideal for someone who is detail-oriented, thrives in a dynamic environment, and enjoys providing technical assistance to employees across all levels. The position offers opportunities for growth and collaboration while ensuring the smooth operation of various applications and systems.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide end user support & training </li><li>Maintain and document end user support tickets along with other required applications.</li><li>Record, analyze, and resolve user issues, documenting actions taken and processes followed.</li><li>Identify ways to automate or improve user processes through analysis and technical insights.</li><li>Develop and create technical manuals to help resolve problems </li><li>Test programs, resolve errors, and implement necessary updates or modifications.</li><li>Train users, address inquiries, and foster effective adoption of technology.</li><li>Approve, schedule, and oversee the installation and testing of new software products or updates.</li></ul><p><br></p>
<p>We are looking for a dynamic and experienced Director of IT to oversee and enhance our client's technology operations on the South Shore in Massachusetts. This role requires a strategic leader who will drive advancements in IT infrastructure, e-commerce platforms, and data-driven decision-making while ensuring operational efficiency and scalability. The ideal candidate will bring expertise in managing enterprise systems and integrating technology solutions to support business growth.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the configuration, optimization, and integration of NetSuite systems to ensure data integrity and seamless workflows.</p><p>• Collaborate with cross-functional teams, including Finance, Marketing, and Operations, to enhance processes and improve visibility.</p><p>• Manage and optimize Magento-based e-commerce platforms, ensuring high performance, security, and user engagement.</p><p>• Lead the development and implementation of a long-term technology roadmap aligned with organizational objectives.</p><p>• Supervise internal IT staff and external vendors to deliver reliable and scalable technology solutions.</p><p>• Drive innovation in warehouse operations, leveraging automation and real-time data integration to improve efficiency.</p><p>• Establish and maintain cybersecurity measures and ensure compliance with data governance standards.</p><p>• Build and expand business intelligence capabilities, creating dashboards and reports that provide actionable insights.</p><p>• Support marketing initiatives by implementing technology-enabled tools for campaign execution and performance tracking.</p><p>• Ensure robust backup, recovery, and continuity systems across all IT operations.</p>
We are looking for an experienced Software Developer to lead the design, implementation, and delivery of cutting-edge enterprise technology solutions. This role requires a strong grasp of architectural principles, modern development practices, and emerging technologies. Based in West Trenton, New Jersey, this position offers an exciting opportunity to work on transformative projects that align technology with business strategies.<br><br>Responsibilities:<br>• Design and implement enterprise technology solutions, ensuring scalability, security, and performance.<br>• Develop and document architectural patterns across various levels, including logical, physical, and operational design.<br>• Lead technical evaluations and create proofs of concept for new tools, frameworks, and technologies.<br>• Collaborate with cross-functional IT teams to ensure alignment with enterprise-wide goals and objectives.<br>• Stay updated on emerging technologies and incorporate them into scalable, innovative solutions.<br>• Promote best practices in software design, including object-oriented programming and design patterns.<br>• Manage the integration of APIs, messaging frameworks, and third-party services into enterprise systems.<br>• Provide hands-on leadership for large-scale projects and strategic initiatives.<br>• Engage with vendors and partners to ensure SLA commitments and accelerate project timelines.<br>• Participate in architecture reviews and ensure alignment with long-term business strategies.
Lead Application Developer is responsible for developing and implementing application changes and is expected to stay abreast of the available technology regarding application development, information delivery, and relational database technology, as well as lead assigned team of developers. <br> PRINCIPAL RESPONSIBILITIES AND DUTIES: <br> 1. Maintains in-depth knowledge of the department’s strategic business plans. 2. Develops in-depth knowledge of company’s existing IT architecture, infrastructure, and technology portfolio. 3. Provides technical leadership and mentors team members on assigned projects. 4. Conducts research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase cost effectiveness and infrastructure flexibility. 5. Designs, develops, and implements end-to-end integrated systems. 6. Collaborates across teams to evaluate business needs and provide technology solutions. 7. Develops and executes test plans to check infrastructure and systems technical performance. 8. Reports on findings and make recommendations for improvement. 9. Conducts code reviews and uphold Cass standards in coding. <br> SKILLS AND ABILITIES REQUIRED: <br> 1. Advanced understanding of information processing principles and practices. 2. Advanced technical knowledge of network, PC, and platform operating systems, including current Microsoft Windows Server and Desktop releases. 3. Expert experience in a variety of programming languages, including Python, C# and ASP. 4. Knowledge of current web best practices and JavaScript, HTML, and CSS experience. 5. Experience using TFS or DevOps with GIT integrated for source control. 6. Knowledge of applicable data privacy practices and laws. 7. Advanced analytical, conceptual, and problem-solving abilities. 8. Excellent written, oral and interpersonal communication skills. 9. Ability to present ideas in user-friendly language. 10. Effectively able to prioritize and execute tasks in a fast paced environment. 11. Ability to thrive in a team-oriented, collaborative setting. 12. Experience with agile methodologies and the full software development life cycle. 13. Previous experience with an Artificial Intelligence/Machine Learning tool such as Instabase is a plus.
<p>We are looking for a dedicated Technical Support Specialist to provide expert assistance for SaaS applications and ensure smooth operations for our clients. This position requires strong analytical skills, proactive problem-solving, and effective communication to troubleshoot issues and enhance system performance. This is a Contract-to-permanent opportunity located in Jacksonville, Florida.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for SaaS applications, resolving issues efficiently and maintaining system reliability.</p><p>• Investigate and diagnose software problems, collaborating with development teams to implement solutions.</p><p>• Conduct regular maintenance, updates, and performance monitoring for supported applications.</p><p>• Create comprehensive documentation for support activities, including troubleshooting procedures and user guides.</p><p>• Assist in deploying new software applications and updates, ensuring seamless integration.</p><p>• Provide training and guidance to users on application functionality and best practices.</p><p>• Analyze recurring issues to identify root causes and recommend improvements.</p><p>• Collaborate with IT staff to maintain system security and ensure data integrity.</p><p>• Participate in on-call rotations to provide timely support during critical incidents.</p><p>• Coordinate with external vendors to address third-party application-related concerns.</p>
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
We are looking for an experienced Systems Administrator to join our dynamic team in Sparta, Michigan. This role involves troubleshooting and implementing diverse technologies while delivering tailored solutions to meet client needs. The ideal candidate should be skilled in managing networks, resolving technical challenges, and maintaining system performance across various platforms.<br><br>Responsibilities:<br>• Assess and address client technology needs, providing customized solutions that align with their goals.<br>• Implement and manage advanced systems with a strong focus on Microsoft platforms and technologies.<br>• Diagnose and resolve issues related to internet performance, firewalls, servers, wireless connectivity, VoIP, and network systems.<br>• Conduct in-depth evaluations of client systems to identify areas for improvement and ensure optimal functionality.<br>• Stay current with emerging technologies and industry trends to provide innovative recommendations.<br>• Maintain detailed documentation, including technical specifications and project plans, to support system management.<br>• Collaborate with team members to resolve complex technical issues and mentor colleagues on best practices.<br>• Handle escalated support requests and overflow tickets efficiently to ensure timely resolutions.
We are looking for an IT Audit Senior Consultant to join our team in Hammonton, New Jersey. This role focuses on evaluating technology systems, identifying risks, and delivering tailored solutions to enhance organizational performance. The successful candidate will leverage their expertise in IT frameworks, cybersecurity, and emerging technologies to provide strategic advice and foster strong client relationships.<br><br>Responsibilities:<br>• Conduct comprehensive assessments of IT systems and processes to identify risks and areas for improvement.<br>• Evaluate IT general controls, cybersecurity measures, data governance practices, and technology resilience within client organizations.<br>• Perform audits on cloud technologies, enterprise applications, and disaster recovery processes to ensure compliance and effectiveness.<br>• Develop and implement audit plans, including process flows, work programs, and detailed reports.<br>• Provide expert guidance on emerging technologies and analytics to help clients optimize their operations.<br>• Collaborate with clients to understand their business objectives and deliver tailored technology solutions.<br>• Lead teams in executing audit engagements, ensuring high-quality deliverables and adherence to timelines.<br>• Cultivate strong relationships with clients across various industries and act as a trusted advisor.<br>• Translate complex technology issues into actionable insights for client stakeholders, including executives.<br>• Mentor and supervise team members, fostering a culture of collaboration and continuous improvement.
We are looking for an experienced Chief Information Officer (CIO) to lead the development and execution of a robust IT strategy for our organization in Springfield, Vermont. This role requires a visionary leader who can align technology initiatives with organizational goals, enhance security measures, and drive operational excellence. As a strategic partner to senior leadership, the CIO will oversee all aspects of information systems, infrastructure, and compliance while fostering innovation. This is a long-term contract position.<br><br>Responsibilities:<br>• Collaborate with senior leadership to align IT strategies with organizational objectives and drive business success.<br>• Manage and oversee the organization's IT infrastructure, ensuring security, efficiency, and compliance with industry regulations.<br>• Lead initiatives to modernize systems and integrate emerging technologies to enhance organizational effectiveness.<br>• Develop and administer the IT budget, optimizing resources while maintaining governance and accountability.<br>• Identify and assess new technologies to determine their potential impact on the organization.<br>• Represent the organization in state and federal IT collaborations and advocate in multi-agency projects.<br>• Provide regular updates to leadership and the Board regarding project progress, IT operations, and technological advancements.<br>• Supervise and mentor IT staff, conducting performance evaluations and supporting detail oriented growth.<br>• Ensure the organization’s technology complies with healthcare regulations and security standards.<br>• Serve as a trusted advisor to executives, offering insights on leveraging technology for financial and operational improvement.
<p>Our client is seeking a strategic and visionary Senior Information Technology Manager to lead and oversee the organization’s IT infrastructure, systems, support services, and cybersecurity across all business units, including international operations. This hands-on leadership role ensures technology solutions are scalable, secure, and aligned with broader business objectives. You’ll partner closely with senior leadership to define and deliver a technical roadmap that supports business growth and risk mitigation.</p><p><br></p><p>Key Responsibilities:</p><p><strong>Strategic Planning & Technology Management (35%)</strong></p><ul><li>Collaborate with senior leadership to develop and execute IT strategies that drive innovation and support long-term business goals, organizational objectives, and risk management.</li><li>Manage enterprise-wide systems, networks, and applications, ensuring high availability, reliability, and performance. Provide after-hours support as needed.</li><li>Proactively implement controls to address evolving cybersecurity threats and ensure compliance with relevant standards. Safeguard data integrity and protect company assets.</li><li>Work cross-functionally to identify and deliver technology-driven process improvements, monitor industry trends, and recommend relevant solutions.</li></ul><p><strong>Team & Relationship Development (35%)</strong></p><ul><li>Lead, mentor, and support the IT team—including infrastructure, support, and systems administration—while promoting a collaborative and customer-focused culture.</li><li>Foster an environment that prioritizes professional growth and encourages a SMART, healthy workplace.</li><li>Provide direct oversight of global IT operations, ensuring alignment with overall standards and strategies.</li><li>Maintain strong relationships with international partners and ensure consistency in IT governance.</li><li>Manage vendor relationships, contracts, and service-level agreements.</li></ul><p><strong>Budgeting, Policy, & Compliance (30%)</strong></p><ul><li>Optimize IT budgets, forecasts, and resource allocation to maximize efficiency and scalability. Ensure on-time, on-budget project delivery.</li><li>Establish and enforce IT policies, procedures, and best practices organization-wide.</li><li>Lead internal and external IT audits, maintain audit readiness, and oversee documentation and remediation for regulatory and industry compliance (e.g., SOX, data privacy requirements).</li></ul>
We are looking for an experienced IT Manager to oversee and enhance our technology operations in Lansing, Michigan. In this leadership role, you will be responsible for maintaining our IT infrastructure, driving innovation, and ensuring the security and efficiency of systems that support our organizational goals. Your expertise will be pivotal in shaping our technology strategy while providing valuable support and training to our team.<br><br>Responsibilities:<br>• Manage and optimize critical IT infrastructure, including servers, networks, security tools, and end-user devices.<br>• Lead IT projects and initiatives that align with business objectives, ensuring timely and effective execution.<br>• Develop and implement disaster recovery plans and data backup strategies to maintain business continuity.<br>• Research and adopt emerging technologies that enhance organizational efficiency and productivity.<br>• Oversee system administration, network performance, and cybersecurity protocols to safeguard company data.<br>• Supervise IT staff and coordinate the help desk operations to ensure prompt issue resolution.<br>• Conduct cost-benefit analyses for system upgrades and new technology implementations.<br>• Manage relationships with vendors and negotiate service contracts to meet organizational needs.<br>• Ensure compliance with data protection regulations and internal policies.<br>• Provide technical training and support to employees, fostering a culture of technological competence.
Position Overview<br>We are looking for a versatile IT Support and Application Development Professional with strong expertise in Microsoft technologies to join our team. This position is suited for an experienced individual who enjoys solving complex technical challenges and contributing to innovative technology initiatives. The role involves providing comprehensive technical assistance, building and maintaining software solutions, and partnering with various teams to optimize our technology environment. This is an on-site position and may occasionally require after-hours availability.<br><br>Primary Responsibilities<br><br>Deliver responsive technical assistance for hardware, software, and network-related issues.<br>Design, develop, and maintain applications aligned with organizational needs.<br>Diagnose and resolve advanced technical problems to ensure smooth business operations.<br>Work collaboratively with internal teams to identify and implement technology improvements.<br>Maintain accurate documentation of support activities and development workflows.<br>Support infrastructure management, including servers, networking, and security systems.<br>Research emerging technologies and recommend enhancements to existing systems.<br>Provide mentorship and guidance to less experienced team members.<br><br><br>Required Qualifications<br><br>Bachelor’s degree in Computer Science, Information Systems, or related discipline.<br>Minimum of 5 years in IT support combined with software development experience.<br>Strong proficiency in Microsoft platforms such as Microsoft 365, Azure, and .NET.<br>Solid programming skills in languages like C#, Java, Python, or similar.<br>In-depth understanding of operating systems, networking protocols, and database technologies.<br>Excellent troubleshooting and problem-solving capabilities.<br>Familiarity with IT service management frameworks (e.g., ITIL).<br>Strong communication and collaboration skills.<br>Experience with cloud services (Azure, AWS) and DevOps practices is advantageous.
<p>We are looking for an experienced Microsoft Solutions Architect to join our team in Stillwater, Minnesota. In this role, you will leverage your expertise in Microsoft technologies to design and implement innovative solutions that align with our organization's strategic goals. This is an exciting opportunity to lead technical initiatives and contribute to the development of cutting-edge systems while ensuring optimal performance, security, and scalability.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement robust solutions across Microsoft platforms, including Intune, Microsoft Endpoint Configuration Manager, Power Platform, Microsoft 365, Dynamics 365, and Copilot.</p><p>• Collaborate with stakeholders to identify business requirements and align technical strategies with organizational objectives.</p><p>• Provide technical leadership by guiding development teams and ensuring the successful deployment of solutions.</p><p>• Optimize system performance by integrating Microsoft technologies with existing IT infrastructure.</p><p>• Develop and maintain architecture documentation while enforcing best practices and security standards within the Microsoft ecosystem.</p><p>• Troubleshoot and resolve complex issues, collaborating with support teams to ensure system reliability.</p><p>• Stay updated on the latest advancements in Microsoft technologies and incorporate new features into solution designs.</p><p>• Establish and implement governance frameworks to maintain compliance and security across all systems.</p>
