<p>We are looking for a skilled Service Delivery Manager to act as a strategic liaison in Cleveland, Ohio. This role involves ensuring the alignment of technology solutions with business objectives, while fostering collaboration across local and global teams. The ideal candidate will play a critical role in driving IT strategies that support operational priorities and enhance service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships to understand and align IT solutions with their business needs.</p><p>• Oversee the delivery of IT projects and services, ensuring quality, compliance, and alignment with organizational objectives.</p><p>• Coordinate resources within a matrix structure, managing both local and global teams to achieve service delivery goals.</p><p>• Actively participate in site-specific activities to ensure the successful implementation of technology solutions.</p><p>• Drive IT strategies that support operational priorities and enhance business processes.</p><p>• Ensure adherence to governance, compliance, and security standards across all IT services.</p><p>• Provide support for tools such as Cisco Webex Meetings, Azure Active Directory, and Intune.</p><p>• Monitor and manage service levels to ensure consistent and effective delivery.</p><p>• Collaborate with cross-functional teams to design and implement innovative IT solutions.</p><p>• Utilize ITIL methodologies to optimize service delivery processes and improve efficiency.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Cleveland, Ohio. This hybrid position requires someone who is highly organized, adaptable, and comfortable working in an office environment with a pet-friendly atmosphere. As a Contract to permanent role, this opportunity offers the potential for long-term employment with a dynamic organization.<br><br>Responsibilities:<br>• Perform general administrative tasks to support daily office operations, including scheduling appointments, managing correspondence, and maintaining organized records.<br>• Answer incoming calls and provide exceptional customer service, ensuring inquiries are addressed efficiently.<br>• Utilize Microsoft Office applications and QuickBooks to complete tasks such as data entry, document preparation, and financial administration.<br>• Assist with receptionist duties, including greeting visitors and managing front desk responsibilities.<br>• Maintain a detail-oriented and business-appropriate demeanor while adhering to the company’s dress code.<br>• Collaborate with team members to ensure smooth communication and workflow across departments.<br>• Adapt to a flexible work schedule as needed to meet organizational demands.<br>• Uphold confidentiality and accuracy when handling sensitive information.<br>• Support office operations in a hybrid work environment, balancing on-site and remote duties effectively.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Brunswick, Ohio. This role involves ensuring efficient collections processes, leveraging technology, and maintaining excellent communication with clients. The position offers a hybrid work arrangement, starting with in-office training before transitioning to remote work.<br><br>Responsibilities:<br>• Manage and execute collection activities to ensure timely payments from commercial and consumer accounts.<br>• Utilize multiple systems to track and update account statuses efficiently.<br>• Communicate effectively with clients to resolve payment-related inquiries and disputes.<br>• Leverage advanced technology skills to enhance collection processes and ensure accuracy.<br>• Provide detailed reporting and documentation of collection activities.<br>• Collaborate with internal teams to ensure smooth operations and adherence to policies.<br>• Follow up on overdue accounts and implement appropriate measures to recover payments.<br>• Maintain precision and clear oral and written communication in all interactions.<br>• Address billing issues and assist in resolving discrepancies.<br>• Ensure compliance with company standards and best practices in collections.
We are looking for an Accounts Payable Specialist to join our team on a contract basis in Independence, Ohio. This position plays a key role in ensuring the company’s financial operations run smoothly and efficiently. The role is hybrid, requiring in-office work Monday through Thursday and remote work on Fridays.<br><br>Responsibilities:<br>• Process vendor invoices accurately and promptly to meet payment deadlines.<br>• Verify and classify data related to vendor accounts, payments, and invoices within the company’s system.<br>• Collaborate with internal departments and external vendors to address invoice and payment-related inquiries.<br>• Build and maintain strong relationships with vendors’ accounts receivable teams to ensure smooth communication.<br>• Promote and implement digital payment methods to minimize paper check usage.<br>• Investigate and resolve discrepancies, duplicate invoices, and unapplied payments in a timely manner.<br>• Ensure outgoing payments comply with company policies and financial procedures.<br>• Assist with month-end and year-end closing activities to support accurate financial reporting.<br>• Handle additional tasks and projects as assigned to support the accounts payable function.
<p>We are looking for a skilled Grant Accountant to join our team in Parma, Ohio. This is a Contract-to-Permanent opportunity offers remote work. The ideal candidate will have extensive experience in grant financial management and accounting processes, with the ability to ensure compliance with federal, state, and local guidelines and <strong><u>must have grant accounting experience in the state of Michigan</u></strong>.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain grant ledgers by forecasting expenses and recording actual expenditures for multiple entities.</p><p>• Ensure compliance with federal, state, and local reporting requirements, staying updated on evolving guidelines.</p><p>• Crosscheck and verify data across various systems, including financial accounting, payroll, and reporting platforms.</p><p>• Prepare invoices, reconcile grant expenses, and process requests for payments to funding agencies.</p><p>• File cash requests for grants and provide necessary financial information to support month-end close activities.</p><p>• Assist with audits, including federal, state, and compliance audits related to multiple entities.</p><p>• Utilize advanced Excel skills to manage large workbooks and track grant-related data.</p><p>• Collaborate with teams to discuss grant processes and provide detailed support as needed.</p><p>• Handle multiple projects and adapt to dynamic situations effectively.</p><p>• Perform other duties as assigned to support organizational goals.</p>
<p>Key responsibilities include:</p><ul><li>Establish, record, and uphold system protocols to maintain a stable network infrastructure</li><li>Deploy innovative technologies and enhance the robustness of existing systems</li><li>Oversee network health, resolve performance issues, plan system upgrades, and liaise with architects and external partners</li><li>Diagnose connectivity problems across LAN and WAN environments using various diagnostic tools</li><li>Protect network assets by implementing access controls and security policies</li><li>Administer firewall configurations in accordance with current cybersecurity standards</li><li>Provide updates on network operations and oversee associated initiatives</li><li>Schedule quarterly updates for network, storage, and server hardware to ensure firmware is current</li><li>Set up and manage routing/switching hardware, SIP-based voice services, and essential firewall configuration</li><li>Maintain and configure data storage and computing platforms</li><li>Deliver remote technical assistance to field engineers and users during system deployments</li><li>Address and fix installation-related issues during initial setup phases</li><li>Oversee IP management and hosted infrastructure within data center environments</li><li>Work closely with project managers, engineers, and help desk personnel to ensure seamless operations</li><li>Gather requirements and develop or maintain tailored solutions for internal stakeholders</li><li>Engage in team meetings to communicate progress and share technical insights</li><li>Record help desk support activities and resolutions</li><li>Contribute to the creation and refinement of technical documentation and QA processes</li><li>Assist in software testing and updates that influence network performance</li><li>Offer helpdesk support outside regular hours, including participation in on-call rotations</li><li>Guide and train junior IT personnel while promoting skill-sharing across the team</li><li>Handle multiple critical projects concurrently with effective prioritization</li><li>Keep supervisors informed with regular updates on project developments</li></ul>
