We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
We are looking for a Help Desk/Desktop Support Analyst to join our team in Malvern, Pennsylvania. The ideal candidate will provide comprehensive technical support to faculty, staff, and students, ensuring smooth operation of IT systems and devices. This is a long-term contract position requiring hands-on expertise in resolving technical issues across mixed operating systems and environments, as well as assisting with audio/visual technology setups.<br><br>Responsibilities:<br>• Deliver prompt and attentive deskside and helpdesk support to users, resolving technical issues efficiently.<br>• Manage and support devices running MacOS, Windows, and ChromeOS.<br>• Assist with the administration of Google Workspace and manage Chromebook devices.<br>• Diagnose and troubleshoot networking problems, including Wi-Fi connectivity, printers, and other peripherals.<br>• Provide technical assistance for audio/visual systems, including classroom projectors and event space audio equipment.<br>• Collaborate with technical staff onsite to ensure coordinated support efforts.<br>• Follow directives from a virtual technology team to align with organizational IT strategies.<br>• Document resolutions, processes, and technical issues to build a comprehensive knowledge base.
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently.<br>• Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals.<br>• Offer guidance and troubleshooting for Office 365 applications to enhance user experience.<br>• Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance.<br>• Set up and support audio-visual systems in corporate environments.<br>• Maintain accurate asset management records for mobile devices, desktops, and laptops.<br>• Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups.<br>• Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively.<br>• Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records.<br>• Participate in project tasks and provide suggestions to improve processes and workflows.
<p>We are seeking a Senior Desktop Engineer to provide technical leadership for an enterprise endpoint computing environment within a highly regulated industry. This role is responsible for the engineering, deployment, security, compliance, and lifecycle management of desktop, laptop, and mobile endpoints, while also guiding and mentoring the desktop support team.</p><p>This position serves as the senior escalation point for endpoint issues and partners closely with security, risk, and compliance teams to ensure regulatory adherence and operational excellence.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Technical Leadership & Endpoint Engineering</p><ul><li>Lead the design, deployment, and lifecycle management of enterprise desktop, laptop, and mobile environments</li><li>Architect and maintain modern endpoint management platforms (e.g., Microsoft Intune or equivalent)</li><li>Establish and enforce endpoint standards, baselines, and best practices</li><li>Oversee application packaging, testing, deployment, and lifecycle management</li><li>Serve as the highest‑level escalation point for complex endpoint incidents</li></ul><p>Security, Compliance & Vulnerability Management</p><ul><li>Own endpoint compliance controls aligned with regulatory and audit requirements</li><li>Lead patching, remediation planning, and endpoint vulnerability management</li><li>Monitor and remediate endpoint security posture (encryption, EDR, baselines, device health)</li><li>Maintain documentation and evidence for internal and external audits</li><li>Partner with security and risk teams to mature endpoint control frameworks</li></ul><p>Team Leadership & Operations</p><ul><li>Provide day‑to‑day technical leadership to desktop engineers and technicians</li><li>Delegate tasks, prioritize workloads, and mentor team members</li><li>Review ticket quality, documentation, and resolution consistency</li><li>Develop SOPs, runbooks, and knowledge base content</li><li>Assist with onboarding and training of new team members</li></ul><p>Endpoint Support & Service Delivery</p><ul><li>Coordinate workstation deployments, refresh cycles, and user onboarding</li><li>Support secure configurations for remote and hybrid workforce environments</li><li>Ensure adherence to ITSM processes for incidents, requests, and changes</li><li>Maintain asset inventory, endpoint lifecycle records, and compliance documentation</li><li>Research emerging endpoint, automation, and compliance technologies</li></ul>
We are looking for a dedicated Help Desk Analyst I to join our team in Jenkintown, Pennsylvania. In this role, you will provide critical technical support to ensure smooth operations for end users across various systems and platforms. This is a Contract to permanent position, offering an excellent opportunity to expand your skills and grow within the organization.<br><br>Responsibilities:<br>• Provide hardware support by installing, configuring, and maintaining desktops, laptops, printers, and mobile devices.<br>• Assist users with software-related issues across platforms like Google Workspace, Microsoft Office 365, and campus-specific applications.<br>• Offer immediate troubleshooting assistance for classroom technology, including audiovisual equipment and video conferencing tools.<br>• Manage user accounts by handling password resets, multi-factor authentication setups, and onboarding processes.<br>• Maintain accurate records of hardware assets and software licenses to ensure effective inventory management.<br>• Develop user-friendly documentation and deliver basic training sessions to enhance digital literacy across the organization.<br>• Respond to service desk tickets promptly, diagnosing and resolving technical issues efficiently.<br>• Support basic networking tasks, including Wi-Fi troubleshooting and foundational setup.<br>• Collaborate with team members to ensure consistent and reliable IT support for all users.
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
We are looking for a skilled Support Project Manager/Lead to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will oversee project management initiatives, ensuring effective collaboration across teams and the successful delivery of project goals. This position offers a unique opportunity to utilize your expertise in Agile Scrum, project management, and content management systems while contributing to meaningful outcomes in the healthcare industry.<br><br>Responsibilities:<br>• Lead project planning efforts, ensuring objectives, timelines, and deliverables are clearly defined and met.<br>• Facilitate Agile Scrum processes, including sprint planning, stand-ups, and retrospectives, to maintain team productivity.<br>• Oversee the implementation and maintenance of content management systems (CMS) to support project goals.<br>• Collaborate with cross-functional teams to identify and address challenges, ensuring seamless project execution.<br>• Monitor project progress and adjust plans as needed to meet evolving business needs.<br>• Provide coding-related guidance and support where applicable to ensure technical alignment with project requirements.<br>• Prepare and deliver comprehensive project reports to stakeholders, highlighting progress, risks, and mitigation strategies.<br>• Ensure adherence to industry standards and project management best practices throughout the project lifecycle.<br>• Mentor team members on Agile principles and project management methodologies to foster a culture of continuous improvement.<br>• Coordinate with external vendors or partners as necessary to achieve project milestones.
We are looking for a skilled Network Engineer to join our team in Philadelphia, Pennsylvania. In this contract to permanent position, you will play a pivotal role in managing and improving network infrastructure, ensuring optimal performance and security. This is an excellent opportunity for a candidate with strong attention to detail to make a significant impact while advancing their career.<br><br>Responsibilities:<br>• Design, implement, and maintain network systems, including Cisco routers and switches.<br>• Configure and monitor Palo Alto firewalls to ensure robust security measures.<br>• Manage and troubleshoot Cisco ASA devices to maintain seamless network operations.<br>• Administer and optimize Border Gateway Protocol (BGP) configurations for efficient routing.<br>• Conduct periodic network performance assessments and apply necessary improvements.<br>• Collaborate with cross-functional teams to address network-related issues and enhance overall system reliability.<br>• Develop and maintain documentation for network configurations, processes, and protocols.<br>• Ensure compliance with security standards and best practices across all network components.<br>• Provide technical support and guidance for network-related challenges.<br>• Stay updated with emerging technologies to recommend and implement innovative solutions.
<p>We are looking for a skilled Desktop Engineer to join our team in Horsham, PA. This role involves engineering, deploying, and maintaining enterprise endpoint computing environments, with a focus on security, compliance, and modern management solutions. As part of this long-term contract position, you will play a critical role in ensuring desktops, laptops, and mobile devices meet regulatory and organizational standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage endpoint systems using cutting-edge tools like Microsoft Intune and Autopilot.</p><p>• Administer device management platforms to enforce compliance, deploy patches, and distribute software.</p><p>• Troubleshoot complex issues related to Windows-based endpoints, including hardware, software, and operating system problems.</p><p>• Package, test, and deploy approved software applications while adhering to compliance and change management standards.</p><p>• Configure and secure mobile devices with robust enrollment processes and secure access controls.</p><p>• Support remote and hybrid workforce setups with secure configurations and endpoint access.</p><p>• Execute hardware installations, workstation moves, and technology upgrades for new hires and office transitions.</p><p>• Perform vulnerability management by ensuring patch compliance and addressing identified security risks.</p><p>• Document endpoint configurations and maintain evidence for regulatory and audit requirements.</p><p>• Provide Tier 2/3 escalation support for endpoint-related incidents and service requests.</p>
We are looking for a skilled DevOps Engineer to join our team on a long-term contract basis in West Chester, Pennsylvania. This role involves working with cutting-edge technologies to develop, integrate, and support enterprise systems. Ideal candidates will have a strong background in cloud environments, proficiency in Azure DevOps, and experience with Python.<br><br>Responsibilities:<br>• Develop and maintain enterprise systems using Azure DevOps and Python.<br>• Integrate various cloud-based tools and platforms to ensure seamless functionality.<br>• Collaborate with teams to support and enhance Salesforce systems.<br>• Monitor system performance and troubleshoot issues to maintain operational efficiency.<br>• Implement best practices for software development and deployment processes.<br>• Create documentation and workflows to streamline system integration.<br>• Manage SQL databases to optimize data storage and retrieval.<br>• Ensure security and compliance standards are met across all systems.<br>• Provide technical support for ongoing projects and initiatives.<br>• Participate in team discussions to identify areas for improvement and innovation.
<p>The Technical Sales Engineer serves as the critical link between sales, engineering, and customers. This role combines deep technical expertise with strong commercial acumen to support the sales process, deliver tailored solutions, and drive revenue growth. The ideal candidate can translate complex technical concepts into customer-focused value propositions and provide pre- and post-sales technical support.</p><p><br></p><p>Primary Duties</p><p>· Partner with sales teams to identify customer needs and develop technical solutions that align with business objectives</p><p>· Prepare technical proposals, quotations, and product configurations</p><p>· Lead technical discovery, product demonstrations, and presentations for prospective and existing customers</p><p>· Support the sales cycle from initial inquiry through contract award and implementation</p><p>· Act as a liaison between customers, sales, engineering, manufacturing, and operations</p><p>· Stay current on product capabilities, industry trends, and competitive offerings</p><p>· Track technical sales metrics and contribute to forecasting and pipeline reviews</p><p>· Identify opportunities to improve sales processes, tools, and technical documentation</p>
Join our team as a Business Intelligence Software Engineer and help design, build, and maintain innovative reporting and data-driven applications that power field operations, business units, and customer solutions. This is a hands-on coding role that requires strong technical judgment and collaboration with cross-functional teams. You’ll manage the entire development lifecycle, ensuring solutions are scalable, reliable, and aligned with business priorities. Key Responsibilities: Lead the Software Development Lifecycle (SDLC): Oversee all phases of BI application development, from concept through deployment and support. Hands-on Development: Build and maintain applications using Python (PySpark), SQL, and TypeScript/JavaScript. Technical Strategy & Architecture: Apply best practices for design, performance, and scalability. Quality Assurance: Establish testing frameworks, conduct code reviews, and maintain bug-tracking processes. Continuous Improvement: Identify and implement tools and methodologies to streamline development and increase system reliability. Collaboration: Work with internal stakeholders, data scientists, analysts, and operations teams to translate business needs into software solutions. Support & Maintenance: Provide ongoing support for newly developed applications, ensuring smooth integration with existing systems.
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner.<br>• Process customer orders with accuracy and attention to detail.<br>• Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction.<br>• Schedule repair work and communicate with mechanics and vendors as needed.<br>• Handle purchase orders, manage vendor communications, and oversee tow arrangements.<br>• Close repair orders efficiently while maintaining clear records.<br>• Utilize internal systems effectively, adapting quickly to the company's software.<br>• Provide consistent updates to customers regarding their orders or service requests.<br>• Ensure all interactions align with company policies and customer service standards.
<p>We are looking for a detail-oriented Administrative Assistant to join a team in Wilmington, Delaware. This is a long-term part-time contract position that offers an excellent opportunity to contribute to the organization’s operations by providing vital administrative support. The ideal candidate will have strong organizational skills and the ability to handle various tasks efficiently in a fast-paced environment. You would work 20 hours per week. </p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative duties, including answering inbound calls and managing correspondence.</p><p>• Maintain accurate records and ensure proper data entry into organizational systems.</p><p>• Provide receptionist services by greeting visitors and directing them appropriately.</p><p>• Organize and schedule meetings, appointments, and other events as needed.</p><p>• Assist in preparing reports, presentations, and other documentation.</p><p>• Monitor and manage office supplies to ensure availability when needed.</p><p>• Support departmental operations and collaborate with team members to achieve goals.</p><p>• Handle sensitive information with discretion and maintain confidentiality.</p><p>• Coordinate with other departments to ensure seamless communication and workflow.</p>
<p>our team is seeking an experienced Network Engineer to join our growing IT group. In this role, you will support and enhance critical network infrastructure across multiple sites, with a primary focus on Cisco technologies and enterprise network operations. This hands-on position is ideal for technically driven professionals who value service excellence, quality documentation, and continuous learning. Key Responsibilities: Install, configure, and support network equipment and devices (routers, switches, firewalls) throughout their life cycle. Conduct site visits to branch and office locations for installations and troubleshooting as needed. Review, audit, and remediate network devices and configurations to ensure compliance with internal and industry security standards. Provide backup support and participate in vendor escalations for Cisco unified communications systems (training provided as needed). Maintain and update network systems, including regular software and firmware upgrades. Create and update technical documentation, diagrams, and departmental procedure run-books. Respond to and resolve support requests from internal teams. Analyze, diagnose, and document root causes of network problems; propose and implement corrective actions. Interface with third-party vendors for escalations and resolution of complex issues. Meet deadlines on daily tasks as well as short- and long-term technology projects. Mentor and share technical knowledge with other IT team members. Participate in after-hours on-call rotation for critical incidents and scheduled changes.</p>
<p>P/E owned, fast growing company seeks an Accounting Manager with proven technical accounting skills related to integrations post M& A. The Accounting Manager will be responsible for managing the financial integration of newly acquired entities, systems, and processes into the organization’s accounting and reporting structure. This role will ensure accuracy, compliance, and efficiency during transactions, while driving alignment between corporate accounting, operations, and acquired companies. The successful candidate will oversee integration planning, technical accounting considerations, and process improvements to support seamless consolidation and reporting.</p><p><br></p><p>How you will make an impact:</p><p>· Lead accounting integration efforts for acquisitions, mergers, and system conversions</p><p>· Partner with corporate development teams to align integration plans with business goals</p><p>· Ensure proper application of GAAP and company policies for opening and balance sheet and purchase accounting entries</p><p>· Develop and implement processes, controls, and reporting standards for acquired entities</p><p>· Analyze financial data and track KPIs</p><p>· Manage month-end and year-end closings</p><p>· Coordinate and support external audits </p><p>· Prepare monthly, quarterly, and annual financial reports/statements</p><p>· Support special projects related to technical accounting, policy updates, and system enhancements</p>
<p>We are looking for a skilled Audit Accounting Manager to lead and oversee external audit processes for our client in the Morgantown, PA area. This role will act as the main point of contact between the internal accounting team and external auditors. The ideal candidate will possess advanced expertise in technical accounting and compliance, contributing to the accuracy and efficiency of financial reporting. </p><p><br></p><p>Responsibilities:</p><p>• Lead and coordinate external audit activities, acting as the primary liaison between internal accounting staff and external auditors.</p><p>• Create and review technical accounting whitepapers to support positions on complex financial topics such as revenue recognition and lease accounting.</p><p>• Manage the preparation and submission of audit-ready work papers, ensuring all documentation aligns with Prepared-by-Client (PBC) standards.</p><p>• Conduct walkthroughs and evaluate internal controls to verify operational effectiveness and compliance with regulatory requirements.</p><p>• Assist in preparing financial statements and footnote disclosures in accordance with US GAAP standards.</p><p>• Provide guidance on technical accounting matters and ensure adherence to accounting policies.</p><p>• Monitor compliance with audit requirements, maintaining accuracy and timeliness in all reporting.</p><p>• Collaborate with cross-functional teams to address audit findings and implement corrective actions where necessary.</p><p><br></p>
<p>Martech Manager</p><p><br></p><p>We are seeking an experienced <strong>Martech Manager</strong> to join our team in Doylestown, Pennsylvania. This role will lead the optimization and management of marketing technologies, data systems, and digital campaigns to support business growth in a <strong>manufacturing-driven environment</strong>. The ideal candidate brings a strong blend of technical marketing expertise, analytics, and cross‑functional collaboration to ensure streamlined processes, measurable performance, and alignment with organizational goals.</p><p>Key Responsibilities</p><ul><li>Manage and optimize company websites and related digital systems to ensure strong user engagement, performance, and alignment with business objectives.</li><li>Serve as the marketing systems lead, partnering closely with IT to ensure platforms are <strong>secure, scalable, compliant</strong>, and well integrated.</li><li>Evaluate, implement, and manage marketing technology tools—including <strong>HubSpot</strong>—to improve campaign execution, automation, and analytics.</li><li>Develop and maintain accurate reporting and dashboards to measure campaign performance, attribution, and multi‑touch customer journeys.</li><li>Support campaign execution by building workflows, templates, and automated processes that enhance efficiency and consistency.</li><li>Align lead management, scoring, and routing processes within <strong>HubSpot</strong> to ensure seamless integration with sales teams and CRM workflows.</li><li>Ensure data integrity and compliance with global data privacy regulations, maintaining clear documentation, training materials, and operational guidelines.</li><li>Drive continuous improvement through testing, optimization, and process enhancement across digital campaigns.</li><li>Partner with developers and external vendors to troubleshoot issues, prioritize enhancements, and manage digital initiatives and future projects.</li><li>Collaborate cross‑functionally with sales, product, and operations teams to support marketing initiatives within a <strong>manufacturing and industrial business context</strong>.</li></ul>
We are seeking an accomplished Senior Embedded Software Engineer to join our Embedded Software team. In this pivotal role, you will lead the design, development, maintenance, and enhancement of Linux-based software powering critical embedded devices such as RFID readers and edge computing systems. This is an exciting opportunity to work across the full embedded stack and drive innovation in connectivity and device management. Key Responsibilities: Develop and maintain robust embedded Linux services, microservices, and system components (Python, Bash, or similar scripting languages). Implement and support REST APIs for microservices, user interfaces, and cloud integration. Collaborate closely with firmware teams to define/consume hardware-level interfaces (RFID, GPIO, networking, drivers). Enhance device telemetry, diagnostics, and service observability to aid Field Service and QA. Write unit, integration, and system-level tests designed for embedded platforms. Conduct peer code reviews, champion code quality, security, and maintainability. Contribute documentation for APIs, service behavior, packaging, upgrades, and troubleshooting. Stay up to date on Linux, networking, RFID standards, packaging technologies, and cloud integrations. Drive improvements in platform reliability and performance, and propose architectural enhancements. Provide estimates, track progress, communicate risks, and deliver work reliably within sprint timelines. Participate in technical design discussions and evaluate tools/frameworks for development. Partner with QA to review test plans, validate releases, and troubleshoot integration issues. Support Field Service and Manufacturing in analyzing, reproducing, and resolving real-world device and system issues. Mentor entry level engineers and contribute to growing team capabilities. Embrace learning new languages, toolchains, frameworks, and platforms. Education: Bachelor’s or Master’s degree in computer programming or a related discipline. If the degree is in another field, must demonstrate that programming has been a primary detail oriented focus. Experience: 8+ years of software engineering experience, including 3+ years in a senior/lead position. At least 2 years of embedded software engineering experience is strongly preferred.
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
