177 results for Call Center Manager jobs

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment. Key Responsibilities:<ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul>
2026-02-23T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-03-13T00:00:00Z

Call Center Representative

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards. Responsibilities<ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul>
2026-02-20T00:00:00Z

Call Center Specialist

Bridgewater, NJ
onsite
Temporary
21 - 22 USD / Hourly
We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an on-site position, five days a week, Monday through Friday. <ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
2026-03-13T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary
19.95 - 23.1 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams. • Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. • Overcoming vendor objections by proposing alternative payment options. • Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly. • Demonstrating efficient oral and written communication with customers, department personnel, and management. • Adeptly cross-selling additional products and services. • Transferring calls to the appropriate department or personnel. • Providing customers with accurate account information in a fast-paced setting. • Displaying good interpersonal skills and teamwork awareness. • Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. • Completing additional tasks assigned based on business needs. Benefits and Perks: • Medical, Dental & Vision benefits from the 1st month after hire. • Automatic enrollment into our 401k plan (subject to eligibility requirements).• Access to company-wide virtual fitness classes.• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.• Employee discounts with major providers.• Contributions to various local and national philanthropic organizations.• A dynamic culture with company-wide contests and prizes. Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-03-12T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary
19.95 - 23.1 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams.• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms.• Overcoming vendor objections by proposing alternative payment options.• Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly.• Demonstrating efficient oral and written communication with customers, department personnel, and management.• Adeptly cross-selling additional products and services.• Transferring calls to the appropriate department or personnel.• Providing customers with accurate account information in a fast-paced setting.• Displaying good interpersonal skills and teamwork awareness.• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques.• Completing additional tasks assigned based on business needs Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-03-12T00:00:00Z

Customer Service Manager

Kenilworth, NJ
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. Responsibilities:• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.• Respond promptly to inquiries, resolving concerns efficiently and professionally.• Manage customer service operations for online sales and remote showroom support.• Provide sales assistance and support for assigned representative showrooms.• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.• Build and maintain strong relationships with customers to encourage repeat business.• Process and oversee sales orders, including delivery coordination and payment execution.• Address returns and claims, coordinating with carriers and ensuring proper documentation.
2026-03-02T00:00:00Z

Customer Service Manager

Pittsburgh, PA
onsite
Permanent
47000 - 59000 USD / Yearly
We are looking for an experienced Customer Service Manager to oversee and optimize our patient access operations in Pittsburgh, Pennsylvania. This role is critical to ensuring smooth registration processes, effective staff management, and exceptional service delivery. The ideal candidate will bring strong leadership skills and a commitment to enhancing customer experiences in a healthcare environment. Responsibilities: • Supervise the registration and pre-registration tasks performed by staff, ensuring daily completion and providing necessary training. • Develop and manage staff schedules, including rotations, time-off requests, and coverage adjustments, while minimizing overtime and maintaining productivity. • Monitor and improve upfront collection processes by setting goals, offering coaching, and addressing performance issues as needed. • Establish and refine departmental procedures, conducting regular audits and staff training to promote continuous improvement. • Serve as a resource for employees and other departments, fostering an environment of excellent customer service for both internal and external stakeholders. • Lead and track assigned projects, implementing changes and reporting progress to Patient Access Leadership. • Participate in daily facility operations, compiling statistical data and assisting in various departmental functions as required. • Conduct employee evaluations and oversee attendance tracking systems to ensure compliance and efficiency. • Attend facility meetings to align processes and maintain effective communication between clinical and administrative teams.
2026-03-09T00:00:00Z

Customer Service Manager

Orlando, FL
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Manager to oversee customer interactions and ensure operational excellence in a dynamic environment. This long-term contract position is based in Orlando, Florida, and offers an exciting opportunity to lead teams, enhance customer satisfaction, and optimize processes related to shipping, receiving, and order management. Responsibilities: • Manage and lead customer service teams to deliver exceptional service and resolve issues efficiently. • Oversee shipping and receiving operations, ensuring timely and accurate processing of goods. • Utilize software tools to manage customer accounts, process orders, and track scheduling. • Develop and implement strategies for improving customer service quality and team performance. • Train and mentor new employees to encourage attention to detail and align with company standards. • Coordinate call center operations, ensuring seamless communication and customer satisfaction. • Monitor and optimize processes related to uniform solutions and cloud-based applications. • Maintain strong relationships with customers, addressing concerns and providing tailored solutions. • Collaborate with cross-functional teams to align operational goals with customer needs. • Analyze performance metrics to identify areas for improvement and implement corrective actions.
2026-03-10T00:00:00Z

Customer Service Manager

Elkhart, IN
onsite
Permanent
60000 - 70000 USD / Yearly
On Behalf of our client we are looking for an experienced and motivated Customer Service Manager to lead a customer service team in Elkhart, Indiana. This role involves overseeing daily operations, ensuring excellent service delivery, and fostering a collaborative and highperforming work environment. The ideal candidate will bring strong leadership skills and a dedication to enhancing both employee and customer experiences. Compensation: $60,000-$70,000 + 10% Bonus8:00am-5:00pm– OnsiteBenefits: Medical, Dental, Vision, 401k, PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Lead and mentor the customer service team• Cultivate a positive and productive team atmosphere• Oversee daily customer service operations, ensuring efficient handling of inquiries, service requests, and escalations.• Address operational challenges to improve customer satisfaction• Provide administrative support to the District Manager• Supervise office operations, including clerical tasks, records management, and workflow coordination.• Organize and execute training programs, workshops, meetings, and special events to support team development.• Make sure KPI's are met total calls, abandoned calls, wait times, etc. • Recommend and implement process improvements to enhance service quality and operational efficiency.
2026-02-20T00:00:00Z

Customer Service Manager

Fairfield, CA
onsite
Contract / Temporary to Hire
57.0855 - 66.099 USD / Hourly
We are looking for a Store Manager to join our team in Fairfield, California. This is a contract-to-permanent position within the wholesale distribution industry. The ideal candidate will oversee customer service operations, ensuring excellent service delivery and maintaining high standards of customer satisfaction. This role requires strong leadership and organizational skills to effectively manage teams, address customer needs, and contribute to the company’s success. Responsibilities:• Lead and manage customer service teams to ensure consistent, high-quality customer interactions.• Develop and implement strategies to improve customer satisfaction and resolve complaints effectively.• Manage scheduling and staffing decisions to ensure adequate coverage and optimal service levels.• Conduct regular training sessions to enhance team performance and ensure compliance with company policies.• Oversee inventory management and ensure accurate tracking and replenishment of products.• Monitor compliance with safety and security protocols, addressing any discrepancies promptly.• Conduct market research to identify opportunities for improving customer service and understand competitor practices.• Collaborate with loss prevention teams to safeguard company assets and reduce risks.• Supervise merchandising efforts to maximize sales and ensure displays meet company standards.• Address operational challenges by stepping into various roles as needed during peak times or staffing shortages.
2026-03-09T00:00:00Z

Customer Care Manager

Davenport, IA
onsite
Permanent
47000 - 55000 USD / Yearly
Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was made for you.We’re looking for a Customer Care Manager to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member. What Makes This Role ExcitingThis isn’t a behind‑the‑glass leadership job. You’ll be in the action — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.If you love meaningful leadership and hands‑on impact, you’ll feel right at home. What You’ll Lead & OwnIn this role, you’ll take charge of:Team Leadership & Coaching<ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul>Driving KPIsYou’ll oversee improvement and consistency in:<ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul>Operational & People Management<ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul>
2026-02-25T00:00:00Z

Inventory/Call Center Customer Service Representative

Kohler, WI
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are looking for a dedicated Inventory Clerk/Call Center Customer Service Representative to join our team in Kohler, Wisconsin. In this Contract to permanent role, you will play a vital part in managing inventory processes and ensuring efficient distribution of materials across multiple locations. If you have strong organizational skills and enjoy delivering excellent customer service, this position provides an engaging opportunity to grow in the printing and publishing industry. Responsibilities:• Monitor and sort automated reports to identify backorders and reorders.• Verify technical publication database revision levels to ensure accuracy.• Confirm Bill of Materials details and route validated orders for processing.• Coordinate the receipt and distribution of daily deliveries across various locations.• Oversee inventory management and deliveries for multiple departments and warehouses.• Handle large-scale and multi-location distribution tasks as needed.• Process incoming order requests and ensure timely order entry.• Deliver materials to customer warehouse locations using your personal vehicle, with mileage reimbursement provided.• Support call center operations by answering calls professionally and resolving customer inquiries.• Prepare and package orders for delivery, restocking supplies, and managing freight paperwork as required.
2026-03-10T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-03-10T00:00:00Z

Customer Service / Call Center

Chattanooga, TN
onsite
Temporary
16 - 20 USD / Hourly
Customer Service / Call Center Positions (Chattanooga & North Georgia – 100% Onsite)Are you looking to advance your career in customer service or call center roles? Robert Half Administrative, Customer Support, and Human Resources is actively hiring for 100% onsite positions with top employers in Chattanooga and North Georgia. We partner with leading organizations across a variety of industries to connect skilled professionals to rewarding opportunities. If you are seeking a position in administrative, customer support, or human resources, Robert Half is the only staffing service in the Chattanooga area specializing exclusively in these roles. Benefits of working with Robert Half Administrative, Customer Support, and Human Resources:<ul><li>Exclusive access to sought-after positions at respected local employers</li><li>Personalized career guidance and ongoing professional support</li><li>Opportunities across a wide range of industries for flexibility and growth</li><li>Specialized expertise in administrative, customer support, and HR placements</li><li>Proven track record of successful placements and advancement opportunities</li></ul>Ready to take the next step? Please submit your resume online and call our office for an immediate interview at 423-265-5561.Join Robert Half Administrative, Customer Support, and Human Resources—your local experts in building successful careers in Chattanooga and North Georgia.
2026-02-28T00:00:00Z

Customer Service Supervisor

Franklin, IN
onsite
Permanent
60000 - 75000 USD / Yearly
We are looking for a dedicated Customer Service Supervisor to lead and support a team in delivering excellent service and ensuring operational efficiency. Based in Franklin, Indiana, this role requires a hands-on approach to overseeing order fulfillment processes and maintaining high customer satisfaction. The ideal candidate will possess strong organizational skills and a commitment to fostering a collaborative work environment. Responsibilities:• Supervise and guide a team of five customer service representatives, ensuring productivity and quality standards are met.• Oversee the complete order processing cycle, from entry to fulfillment, while identifying areas for improvement.• Address and resolve customer inquiries or complaints promptly, maintaining a high level of satisfaction.• Collaborate with internal departments to streamline communication and ensure seamless operations.• Monitor team performance and provide regular feedback to support skill development.• Implement strategies to enhance the efficiency of customer service processes and workflows.• Ensure compliance with company policies and industry standards in all customer service activities.• Prepare and analyze reports related to customer service metrics and team performance.• Participate in recruiting and training efforts to build a strong customer service team.• Act as a liaison between the team and management, facilitating clear communication and reporting.
2026-03-04T00:00:00Z

Customer Service & Operations Manager

Cromwell, CT
onsite
Permanent
100000 - 120000 USD / Yearly
Customer Service & Operations ManagerDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Robert Half is partnering with a leading distributor to fill a critical Customer Service & Operations Manager. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success. Responsibilities:<ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul>Qualifications:<ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul> For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-03-06T00:00:00Z

Customer Care Representative

Cerritos, CA
onsite
Temporary
20 - 22 USD / Hourly
We are seeking a Customer Care Representative to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul>
2026-03-04T00:00:00Z

Service Desk Manager

Irmo, SC
onsite
Permanent
0 - 0 USD / Yearly
We are looking for an experienced Service Desk Manager to oversee the daily operations of our IT support team in Irmo, South Carolina. This role is ideal for a proactive leader who can ensure excellent service delivery, implement best practices, and drive the achievement of performance metrics. You will play a key role in enhancing the efficiency and effectiveness of our service desk functions. Responsibilities: • Lead and manage the service desk team to ensure timely resolution of support tickets and adherence to service level agreements. • Monitor and report on key performance indicators (KPIs) to evaluate the team's performance and identify areas for improvement. • Oversee the implementation and management of IT service management (ITSM) tools and processes. • Coordinate deskside support services to address technical issues effectively and maintain high customer satisfaction. • Manage the service desk's operations within a high-volume call center environment, ensuring consistency and reliability. • Develop and enforce policies and procedures to standardize service desk operations. • Collaborate with other departments to improve workflows and optimize support services. • Provide training and guidance to team members to enhance their technical skills and customer service capabilities. • Ensure compliance with organizational standards and regulatory requirements related to IT services. • Address escalations and complex technical issues, ensuring prompt and satisfactory resolution.
2026-02-26T00:00:00Z

Customer Service Coordinator

Cincinnati, OH
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued. Responsibilities: • Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction. • Manage outbound calls to follow up on prospects and maintain clear communication with clients. • Accurately enter and update customer data into the CRM system while adhering to company standards. • Process orders and ensure all related documentation is completed in a timely manner. • Use Microsoft Excel to organize and analyze data for reporting purposes. • Collaborate with team members to address customer concerns and provide resolutions. • Maintain detailed records of all correspondence and interactions for future reference. • Assist in tracking and documenting customer feedback to improve service quality. • Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
2026-03-13T00:00:00Z

Customer Care Specialist

Palo Alto, CA
onsite
Temporary
25 - 29 USD / Hourly
We are looking for a dedicated Part-Time Customer Care Specialist to join our team in Palo Alto, California. In this long-term contract position, you will play a key role in delivering exceptional service to patients, families, and staff members at our clients Care Gift Shops. Your contributions will enhance the overall customer experience by assisting with sales, inventory management, and merchandising while maintaining high attention to detail. Responsibilities:• Provide outstanding customer service by assisting clients in finding and purchasing retail items, offering product recommendations, and emphasizing quality and utility.• Process sales transactions efficiently, including handling cash, issuing change, and managing credit card payments using Point of Sale systems.• Ensure incoming shipments are accurately received, inspected, tagged, and displayed appropriately within retail locations.• Maintain inventory by fulfilling stock requests, organizing merchandise, and monitoring inventory levels in assigned zones.• Collaborate with leadership to implement merchandising strategies, offering creative ideas to enhance the shop’s aesthetic and customer appeal.• Conduct regular inventory cycle counts, compare results with system data, and work with the coordinator to address discrepancies.• Participate in physical inventory checks, assist with stock receiving, and maintain accurate inventory records.• Uphold the shop’s appearance by cleaning shelves, organizing fixtures, and replenishing merchandise as needed.• Adapt to a fast-paced environment, taking initiative and working effectively both independently and as part of a team.• Provide exceptional support to a diverse range of individuals, including patients, families, and executive leaders, while managing varying personalities and situations.
2026-03-06T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent
75000 - 85000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-02-12T00:00:00Z

Customer Service Representative

Altamonte Springs, FL
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. Located in Altamonte Springs, Florida, the position offers an excellent opportunity to grow within the construction industry. Responsibilities: • Handle inbound and outbound calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly. • Provide accurate information regarding products and services while maintaining a positive and helpful tone. • Process customer orders and ensure all entries are completed correctly and in a timely manner. • Resolve customer issues and complaints by identifying solutions and following up to ensure satisfaction. • Collaborate with internal teams to ensure seamless communication and effective problem-solving. • Maintain detailed and organized records of customer interactions and transactions. • Stay updated on company policies, procedures, and product offerings to provide accurate information. • Identify opportunities to improve customer service processes and share feedback with the team. • Uphold the company's reputation by delivering high-quality service and building strong customer relationships.
2026-03-12T00:00:00Z

Customer Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to effectively manage time in a fast-paced environment. Responsibilities: • Engage with customers to provide information about products and assist with order inquiries. • Process and input customer orders accurately into the system. • Act as a floater to support various administrative and operational tasks as needed. • Collaborate with distributors to ensure timely processing and delivery of orders. • Handle inbound and outbound calls to address customer needs and resolve issues. • Maintain accurate records and ensure data integrity for all transactions. • Utilize numerical skills to calculate order details and verify information. • Monitor schedules and prioritize tasks to meet deadlines efficiently. • Communicate effectively with team members and customers to ensure smooth operations.
2026-03-13T00:00:00Z

Customer Service Representative

Las Vegas, NV
onsite
Temporary
20.25 - 20.25 USD / Hourly
We are seeking dedicated Customer Service Representatives to join our team in Las Vegas, NV. This contract-to-hire opportunity is ideal for motivated Customer Service Representatives who thrive in a research-driven, inbound-low volume call center environment and are eager to grow into long-term careers. As Customer Service Representatives, you will support advisors and clients with insurance and annuity product inquiries while developing deep product knowledge and professional expertise. This role supports an upcoming client project. Although the exact start date is still being finalized, we are actively screening candidates now to ensure we have a strong, ready-to-go pipeline once the project kicks off. Key Responsibilities<ul><li>Serve as the primary point of contact for customers, troubleshooting service issues and accurately entering service requests for resolution.</li><li>Educate clients and advisors on systems, procedures, and self-service options; escalate complex issues as needed.</li><li>Respond to customer inquiries across multiple systems and collaborate with internal teams to resolve outstanding questions.</li><li>Process routine transactions and account service requests via web and paper forms in a timely and accurate manner.</li><li>Manage 20-30 inbound and outbound calls daily, while documenting all interactions in designated systems for compliance and tracking.</li><li>Research and resolve complex, legacy product inquiries in real time.</li><li>Take ownership of customer concerns and drive resolution through strong follow-up and communication.</li></ul>
2026-03-03T00:00:00Z