<p>We are seeking a hands-on and detail-oriented Controller. This position will oversee core accounting functions, financial reporting, and support strategic decision-making in a stable, team-oriented environment known for its strong culture and excellent work/life balance.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the preparation of accurate and timely financial statements in accordance with GAAP and STAT</li><li>Manage month-end, quarter-end, and year-end close processes</li><li>Maintain and improve general ledger activities, including reconciliations and journal entries</li><li>Ensure compliance with regulatory reporting requirements (insurance industry experience a plus)</li><li>Analyze financial results and provide insights to leadership</li><li>Partner with the CFO on budgeting, forecasting, and financial planning initiatives</li><li>Support audits and coordinate with external auditors</li><li>Continuously evaluate and improve accounting processes and internal controls</li></ul><p><br></p>
We are looking for an experienced Executive Assistant to join a non-profit organization in Columbia, South Carolina. This is a contract position that requires strong organizational skills, attention to detail, and the ability to manage sensitive information with discretion. The role will support executive-level functions and involve a variety of administrative and HR-related tasks.<br><br>Responsibilities:<br>• Serve as the primary gatekeeper by filtering and prioritizing incoming requests to the executive team.<br>• Manage complex calendars, scheduling meetings and appointments efficiently.<br>• Maintain confidentiality while assisting with sensitive HR projects and documentation.<br>• Support administrative needs, including small projects and task execution.<br>• Facilitate the transition of management systems, ensuring a smooth migration from one platform to another.<br>• Coordinate travel arrangements, including booking accommodations and organizing itineraries.<br>• Assist in preparing materials for executive meetings and presentations.<br>• Perform general office duties, such as correspondence and document organization.<br>• Collaborate with team members across locations, including walking between office buildings as needed.<br>• Uphold the organization's values with attention to detail and respect.
<p>Our client is seeking an experienced Tax Senior or Manager to join their team in Irmo, South Carolina. In this role, you will oversee and deliver high-quality tax services to a diverse portfolio of clients, including individuals, businesses, and organizations. You will play a key role in managing client relationships, supervising staff, and ensuring compliance with federal, state, and local tax regulations.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Prepare and review complex tax returns for individuals, corporations, partnerships, and other entities.</p><p>• Conduct thorough research on tax regulations to ensure compliance and identify planning opportunities for clients.</p><p>• Provide guidance and mentorship to entry-level staff, helping them develop their technical skills and advance in their careers.</p><p>• Manage multiple client engagements by planning, budgeting, and ensuring timely delivery of services.</p><p>• Collaborate with clients to address tax-related inquiries and strengthen working relationships.</p><p>• Assist with tax projections, estimated payments, and year-end planning strategies.</p><p>• Stay informed about changes in tax laws, industry developments, and best practices to provide accurate advice.</p><p>• Work closely with audit and advisory teams to deliver comprehensive service to clients.</p><p>• Contribute to business development efforts by participating in networking and firm initiatives.</p><p>• Perform additional tasks as required to support the tax department.</p>
We are looking for an experienced Bookkeeper to join our team in Columbia, South Carolina. This Contract to permanent position requires a detail-oriented individual with a strong background in financial operations and reconciliation. The ideal candidate will play a vital role in managing accounts, preparing reports, and ensuring accuracy across financial systems.<br><br>Responsibilities:<br>• Record incoming payments in accounting and loan servicing software, ensuring accuracy and timely updates.<br>• Scan and deposit paper checks into the bank while maintaining proper documentation.<br>• Reconcile daily receipt of funds between servicing systems and accounting software, resolving discrepancies as needed.<br>• Prepare daily monetary movements and provide detailed income reports to management.<br>• Supervise weekly accounts payable entries and reconcile escrow disbursements to QuickBooks disbursements.<br>• Complete monthly investor reports, reconciling collections and escrow accounts for clients with multiple accounts.<br>• Verify fees and entries to ensure alignment between loan servicing software, deposits, and investor accounts.<br>• Assist with bank reconciliations and support monthly reporting processes.<br>• Respond to inquiries from investors, servicing departments, and customers regarding payments and account adjustments.<br>• Facilitate the onboarding and closing of client accounts, ensuring proper documentation and communication.
<p>We are looking for skilled Software Developers to join our team in Lexington, South Carolina. This is a long-term contract position offering the opportunity to work on cutting-edge AI-powered safety technology. You will contribute to the development and enhancement of advanced solutions designed to improve individual and assisted living safety measures. If you thrive in a fast-paced, collaborative environment and are eager to help advance development practices, we encourage you to apply. </p><p><br></p><p><strong>Tech Stack</strong></p><ul><li><strong>Languages:</strong> JavaScript (primary)</li><li><strong>Backend:</strong> RESTful JSON-based APIs</li><li><strong>Database:</strong> MariaDB, Redis (for data storage and querying)</li><li><strong>Infrastructure:</strong> Linux servers, AWS-hosted environment, sub-production environment (Vadar)</li><li><strong>Other:</strong> IP tables from a web server/product perspective</li><li><strong>Process & Tools:</strong> Scrum/Agile (Jira-based), CI/CD pipelines, unit testing</li></ul><p><strong>Key responsibilities</strong></p><ul><li>Build and enhance full stack features across the API platform and safety applications (including dashboards and internal tools).</li><li>Develop and maintain RESTful APIs in a primarily JavaScript-based environment.</li><li>Support and improve the existing codebase—identify inefficiencies, refactor where needed, and fix quality-impacting bugs.</li><li>Collaborate with third-party testing teams to quickly address issues that block testing or pilots.</li><li>Implement and improve CI/CD pipelines to support faster, more reliable releases.</li><li>Contribute to Agile/Scrum practices—participate in sprint planning, standups, and retrospectives; help enforce timelines.</li><li>Support data architecture and ingestion, including building pipelines for mass data loads and automated enrollment for large clients (e.g., 300,000+ users).</li><li>Work across two product applications and the API platform, ensuring stability, scalability, and readiness for commercialization.</li><li>Dig into existing documentation and code, help improve documentation as you learn the system.</li></ul><p><br></p>
<p>We are looking for a skilled IT Operations Manager to join our team in West Columbia, South Carolina, as part of a long-term contract. In this dynamic role, you will oversee critical IT operations, contribute to infrastructure development, and play a key part in shaping the future of our growing financial services organization. This position offers an excellent opportunity for growth and leadership within a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain VMware environments and custom applications, ensuring optimal performance and reliability.</p><p>• Lead day-to-day IT operations, including overseeing system administration, network management, and team collaboration.</p><p>• Coordinate and execute on-premises to cloud migration projects, specifically utilizing Azure and Hyper-V technologies.</p><p>• Provide hands-on leadership to a small IT team, including mentorship and guidance to support staff.</p><p>• Ensure 24/7 system availability by participating in an on-call rotation and promptly addressing high-priority issues.</p><p>• Collaborate with external partners to manage Oracle-based record-keeping systems and other third-party applications.</p><p>• Facilitate onboarding processes for new employees, ensuring seamless integration into IT systems.</p><p>• Travel occasionally (up to 10%) to support IT needs across multiple locations, with most tasks managed remotely.</p><p>• Contribute to the strategic planning of IT infrastructure and support the organization’s expansion efforts.</p><p>• Optimize the use of Microsoft technologies, including Active Directory, Azure SQL Database, and Intune, to streamline operations.</p>
We are looking for an experienced Controller to join our team on a contract basis in Irmo, South Carolina. The ideal candidate will have a proven track record in managing audits, overseeing teams, and handling complex financial operations across multiple entities. This role is best suited for someone who thrives in a dynamic environment and brings substantial expertise to the table.<br><br>Responsibilities:<br>• Manage and oversee financial audits, ensuring compliance with relevant regulations and standards.<br>• Lead and coordinate the activities of a financial team, fostering collaboration and efficiency.<br>• Handle financial operations across multiple entities, ensuring accurate reporting and analysis.<br>• Compile, scan, and organize essential financial documents for record-keeping and audits.<br>• Maintain precise control over document management processes, including scanning and storage.<br>• Monitor and assess financial data to identify areas for improvement and ensure accuracy.<br>• Support merger and acquisition activities, providing valuable insights and analysis.<br>• Ensure all financial practices align with organizational goals and legal requirements.<br>• Collaborate with stakeholders to streamline processes and achieve optimal outcomes.
<p>Are you an accounting or finance professional looking for more challenge, more variety, and a faster path to becoming a well-rounded expert? Do you want to expand your experience beyond one company, one industry, or one ERP system? If your answer is yes — this is the career move built for you. Robert Half’s Full-Time Engagement Professionals (FTEP) program provides permanently employed consultants with the opportunity to elevate their careers through diverse engagements, continuous learning, and unmatched professional exposure.</p><p><br></p><p>Why Join FTEP?</p><ul><li>Accelerate Your Career Growth: Step into a role designed to rapidly build breadth and depth in your skill set. You’ll take on engagements across a wide mix of industries, from manufacturing to healthcare to technology — giving you a portfolio of experience that normally takes years to accumulate in a traditional role.</li><li>Say Goodbye to Boredom & Career Stagnation: If you’re craving work that challenges you and keeps you engaged, FTEP is the antidote to monotony. Every project brings new teams, new processes, and new learning. You’ll never feel “stuck” or pigeonholed into one type of accounting work again.</li><li>Learn New Tools & ERP Systems: Consultants frequently gain hands-on experience with modern technologies and systems such as SAP, NetSuite, Oracle, Workday, Microsoft Dynamics, and more — making your skills significantly more marketable.</li><li>Work with Both Local AND National Clients: This is a national program. While you may partner with Charlotte-area companies, your work can extend well beyond local borders. Support some of the most recognizable brands across the U.S. while still enjoying the stability of a full-time role.</li><li>Networking That Expands Your Future: Engagements allow you to collaborate with leaders across industries, giving you exposure to decision-makers, mentors, and potential future career paths.</li><li>Uncapped Referral Bonus Opportunities: Love bringing great people together? Your network can become a direct income stream — with unlimited referral bonus potential.</li><li>Work-Life Balance + Stability: No more working late nights and weekends!</li></ul><p>Enjoy the best of both worlds:</p><ul><li>The variety and challenge of consulting</li><li>The pay, benefits, PTO, and security of a full‑time permanent role</li><li>Your schedule stays manageable, and you’ll have the support of a dedicated Practice Director invested in your career success.</li></ul><p>As an FTEP Consultant, your work may include:</p><ul><li>Month-end close, reporting, and financial analysis</li><li>Process improvement and optimization initiatives</li><li>Systems implementations or conversions</li><li>Budgeting, forecasting, modeling</li><li>Audit support and compliance projects</li><li>Special projects based on your expertise and career goals</li><li>No two engagements are the same — and each one adds new tools to your professional toolkit!</li></ul>
<p>We are looking for an experienced <strong>Accounting/Finance Leader </strong>to oversee strategic financial initiatives, including mergers, acquisitions, and investment activities. This role involves conducting in-depth market research, competitive analysis, and financial modeling to support decision-making at the executive level. Special projects within the finance department will also be a large part of this individual's focus. <strong>This is an on-site position in Columbia, South Carolina. </strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Direct mergers and acquisitions (M&A) activities, including market research, valuation, financial modeling, and due diligence.</p><p>• Develop and present strategic recommendations and materials for senior leadership teams.</p><p>• Oversee the integration of acquired entities into the corporate structure, ensuring alignment with organizational goals.</p><p>• Manage financial reporting and audited statements for designated entities</p><p>• Active involvement of special projects within corporate finance, supporting both finance and accounting functions.</p><p>• Conduct goodwill impairment analyses for acquired entities to ensure accurate financial assessments.</p><p>• Collaborate with cross-functional teams to execute strategic investment opportunities and manage project workflows.</p><p>• Negotiate agreements and oversee closing processes for M&A transactions.</p><p>• Provide managerial consulting support to acquired businesses as needed.</p>
<p>We are looking for a detail-oriented and experienced Senior Accountant to support corporate accounting processes with our client in the northeast side of Columbia, SC. This role involves managing daily and monthly accounting activities and financial reporting, ensuring accuracy in intercompany transactions, and supporting annual audit activities. The ideal candidate will bring strong experience in the general ledger and month end close management solid analytical skills and a commitment to improving operational efficiency.</p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client's team in Columbia, SC. In this role, you will play a vital part in managing and processing financial transactions and ensuring accurate processing of invoices and payments. This position is ideal for someone with strong organizational skills and a commitment to accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices for accuracy and proper coding.</p><p>• Prepare and execute regular check runs to ensure timely payments.</p><p>• Collaborate with vendors and internal departments to resolve discrepancies.</p><p>• Maintain organized and up-to-date records of accounts payable transactions.</p><p>• Reconcile accounts and verify payment records for accuracy.</p><p>• Monitor and manage invoice processing to meet deadlines</p>
<p>We are looking for an experienced Executive Assistant to support organizational efficiency and provide critical administrative support. This role involves managing schedules, coordinating meetings, and assisting with navigating the local business culture in Ridgeway, South Carolina. This is a hybrid role.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive schedules and calendars, ensuring accurate planning and time optimization.</p><p>• Coordinate and attend meetings, taking detailed notes and documenting key points.</p><p>• Maintain confidentiality and professionalism in handling sensitive information.</p>
<p>We are looking for a dedicated Environmental, Health, and Safety (EHS) Specialist to oversee and enhance workplace safety and compliance programs. This role involves conducting audits, delivering safety training, managing permits, and fostering a culture of safety throughout the organization. The ideal candidate will bring expertise in regulatory compliance and a proactive approach to maintaining a safe and sustainable workplace.</p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><p>• Ensure EHS policies and procedures are compliant with local, state, and federal regulations.</p><p>• Manage and maintain environmental permits, including stormwater, air, and wastewater permits.</p><p>• Conduct regular audits and inspections to identify workplace hazards and implement corrective actions.</p><p>• Facilitate safety training sessions for employees, including orientations for new team members and annual compliance refreshers.</p><p>• Investigate workplace incidents and accidents, prepare detailed reports, and recommend corrective measures.</p><p>• Maintain EHS documentation, such as Safety Data Sheets, injury logs, permits, and compliance reports.</p><p>• Coordinate and execute emergency response plans, including drills and preparedness measures.</p><p>• Monitor and analyze EHS performance metrics to identify areas for continuous improvement.</p><p>• Promote employee engagement and awareness regarding safety practices and initiatives.</p>
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our client's team in the metro-Columbia, SC area. In this role, you will be responsible for managing customer billing, cash applications, and account reconciliations while ensuring accuracy and efficiency. The ideal candidate will have strong technical skills and the ability to work with multiple systems to oversee financial transactions effectively.</p><p><br></p><p>Responsibilities:</p><p>• Process complex billing transactions and ensure timely cash applications.</p><p>• Prepare accurate deposits and maintain organized financial records.</p><p>• Reconcile customer accounts and billing statements to resolve discrepancies.</p><p>• Conduct thorough research to identify and address account issues.</p><p>• Monitor and review customer activity across multiple internal systems.</p><p>• Maintain accuracy and attention to detail in all financial processes.</p><p>• Collaborate with team members to improve workflows and ensure compliance with financial procedures.</p><p>• Provide prompt and thorough customer support regarding account inquiries</p>
<p><strong>Legal Assistant – Collections & Bankruptcy</strong></p><p>A prominent, well-established South Carolina defense firm is expanding its <strong>Columbia</strong> team. We are seeking a proactive, detail-oriented Legal Assistant to support a high-volume Collections and Bankruptcy practice. This is an ideal role for a professional who thrives in a focused, "roll-up-your-sleeves" environment and prefers direct, person-to-person collaboration over endless email chains.</p><p><br></p><p><strong>The Legal Assistant Role</strong></p><p>In this position, you will provide comprehensive case management and administrative support to a Managing Director within a busy practice group. You will be joining an established, collaborative team that includes a Paralegal and a Junior Associate.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Case Coordination:</strong> Manage the full lifecycle of files, including database maintenance and tracking critical deadlines for hearings, depositions, and trials.</li><li><strong>Document Production:</strong> Draft and proofread essential legal filings such as discovery responses, motions, and subpoenas.</li><li><strong>Court Filings:</strong> Execute electronic filings (E-filing) within South Carolina and US District Courts.</li><li><strong>Administrative Flow:</strong> Handle incoming communications, schedule appointments, and coordinate travel logistics for attorneys.</li><li><strong>Office Synergy:</strong> Engage in frequent in-person briefings with leadership to ensure tasks are aligned and deadlines are met.</li></ul><p><br></p><p><br></p>
<p>We are seeking a skilled Web Application Developer to design, build, and support scalable web-based solutions. This role combines hands-on development with collaboration across technical and business teams to deliver high-quality, reliable applications.</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Design, develop, and maintain MySQL tables and queries to support application functionality and performance.</li><li>Write modular, reusable, and scalable PHP (7.x+) code optimized for performance and maintainability.</li><li>Conduct unit, end-to-end, stress, and performance testing, including tuning and optimization.</li><li>Integrate third-party software and tools using documented SDKs and APIs.</li><li>Document system changes, issues, and technical communications clearly and accurately.</li><li>Analyze current systems and recommend technology improvements, upgrades, and enhancements.</li><li>Manage workload effectively to meet project scope, deadlines, and schedules.</li><li>Ensure a consistent look and feel across websites, including templates, fonts, layout, and UI standards.</li><li>Administer website permissions for end users requiring content access.</li><li>Perform additional duties aligned with the scope of the role. </li></ul><p><br></p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our healthcare industry team in Columbia, South Carolina. In this role, you will provide comprehensive technical support to end users across multiple locations, ensuring smooth IT operations and resolving technical challenges. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver on-site IT support to users across multiple locations, addressing both hardware and software issues.<br>• Troubleshoot and resolve break/fix technical problems to ensure minimal downtime.<br>• Manage and respond to service tickets using tools such as Zoho Manage Engine and ServiceNow.<br>• Maintain and administer Active Directory environments effectively.<br>• Provide exceptional customer service and technical assistance with minimal supervision.<br>• Collaborate with team members to streamline IT processes and improve system functionality.<br>• Travel locally to provide direct support within the organization and surrounding areas as needed.<br>• Ensure timely documentation of issues and solutions within ticketing systems.<br>• Stay updated on emerging IT trends and solutions to enhance support services.
<p>We are seeking a detail-oriented and reliable Payroll & Accounting Specialist to support our growing organization. This role will primarily focus on bi-weekly payroll processing while also assisting with day-to-day accounting functions. The position is ideal for someone who thrives in a consistent, process-driven environment and enjoys working across both payroll and accounting responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process bi-weekly payroll using ADP Workforce Now, ensuring accuracy and timeliness</li><li>Maintain payroll records, including employee changes, deductions, and occasional bonus payments</li><li>Ensure compliance with payroll regulations and internal policies</li><li>Support general accounting functions, including data entry and reconciliations in QuickBooks</li><li>Assist with month-end close activities and reporting as needed</li><li>Collaborate with external accounting firm (Richter, Reeder & Lofton) to support financial processes</li><li>Maintain organized documentation and ensure data integrity across systems</li></ul><p><br></p>
<p>We are looking for an experienced Senior Accountant. This role requires a detail-oriented individual capable of managing accounting operations across multiple entities, ensuring accuracy and compliance with financial standards. The ideal candidate will thrive in a collaborative environment that values autonomy, flexibility, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee accounting functions for multiple entities, including handling complex or unique accounts.</p><p>• Perform month-end close procedures, including preparing journal entries and reconciling accounts.</p><p>• Ensure accurate and timely general ledger maintenance and account reconciliations.</p><p>• Conduct bank reconciliations and ensure proper documentation of financial transactions.</p><p>• Assist in preparing tax returns, including handling county-specific filings and bringing additional returns in-house.</p><p>• Utilize Sage 100 and Sage Intacct software to streamline accounting processes and ensure efficiency.</p><p>• Provide guidance and oversight to team members, fostering collaboration and accuracy in financial reporting.</p><p>• Handle a mix of routine tasks, such as deposits, alongside more complex accounting responsibilities.</p><p>• Collaborate with the team to continuously improve accounting practices and adapt to system transitions as needed.</p><p>• Maintain compliance with regulatory standards and contribute to long-term financial planning</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Irmo, South Carolina. This is a long-term contract position ideal for someone with strong experience in accounts payable and a proven ability to work in high-volume environments. The role requires an individual who can quickly adapt and contribute to maintaining accurate financial records while assisting in streamlining operational processes.<br><br>Responsibilities:<br>• Process invoices efficiently to ensure timely payments and accuracy.<br>• Verify, code, and input financial data into the accounting system.<br>• Conduct regular check runs and ensure proper documentation is maintained.<br>• Assist in resolving discrepancies related to invoices and payments.<br>• Support the team in addressing outstanding items to maintain current financial records.<br>• Collaborate with other departments to ensure smooth workflow and resolve any issues.<br>• Monitor accounts payable reports and provide updates to management.<br>• Maintain organized and accurate records of all transactions.<br>• Contribute to improving accounts payable processes for greater efficiency.
<p>We are looking for a dedicated and experienced Director of Finance to oversee financial operations for our client's non-profit organization. This role is pivotal in ensuring accurate financial reporting, effective budget management, and supporting the strategic planning. If you have a strong background in financial leadership and a passion for contributing to meaningful causes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage the organization's annual budget, ensuring alignment with strategic objectives.</p><p>• Oversee month-end closing processes to ensure timely and accurate financial reporting.</p><p>• Implement and monitor budgetary procedures to optimize resource allocation.</p><p>• Prepare comprehensive financial reports and present insights to executive leadership.</p><p>• Lead and supervise finance staff, providing guidance and fostering growth and attention to detail in their development.</p><p>• Ensure compliance with all relevant regulations and standards in financial practices.</p><p>• Collaborate with other departments to align financial strategies with organizational goals.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in financial operations.</p>
<p>Essential Job Duties and Responsibilities</p><p>· Managing the company’s virtualized infrastructure based upon VMWare virtualization technology. This includes applying updates, reviewing performance, and commissioning or decommissioning severs and performing all necessary and proper maintenance of hosts and operating systems under applicable best practices.</p><p>· Analyzing the company’s existing network, by optimizing existing configurations, making recommendations and otherwise assisting in determining organizational system needs for business operations.</p><p>· Assisting the IT Director in planning and maintaining the company’s system-wide security.</p><p>· Maintaining the company’s patch management program, to include testing, applying, and remediating patch issues for all hardware and software.</p><p>· Serving at the Senior Specialist on the IT Helpdesk, including troubleshooting level 1, level 2 and level 3 issues as the need arises.</p><p>· Provisioning new company hardware and software across servers, desktops and laptop devices.</p><p>· Monitoring the company’s network, hardware, and software assets to mitigate issues that may harm productivity or otherwise affect daily operations.</p><p>· Provide basic troubleshooting capability for the company’s VOIP phone system.</p><p>· Assist users with their IT infrastructure needs by focusing on delivering excellent customer service.</p><p>· Ensure the company’s privacy and confidentiality of the company’s computer network and VPN.</p><p>· Assigning and updating security permissions on the network, including via Windows Active Directory, Relius, and other IT systems and applications.</p><p>· Provide administration for the company’s Microsoft365 implementation and other cloud services such as Azure.</p><p>· Provide after-hours support as-needed and be part of an on-call rotation.fp</p>
We are looking for an experienced Service Desk Manager to oversee the daily operations of our IT support team in Irmo, South Carolina. This role is ideal for a proactive leader who can ensure excellent service delivery, implement best practices, and drive the achievement of performance metrics. You will play a key role in enhancing the efficiency and effectiveness of our service desk functions.<br><br>Responsibilities:<br>• Lead and manage the service desk team to ensure timely resolution of support tickets and adherence to service level agreements.<br>• Monitor and report on key performance indicators (KPIs) to evaluate the team's performance and identify areas for improvement.<br>• Oversee the implementation and management of IT service management (ITSM) tools and processes.<br>• Coordinate deskside support services to address technical issues effectively and maintain high customer satisfaction.<br>• Manage the service desk's operations within a high-volume call center environment, ensuring consistency and reliability.<br>• Develop and enforce policies and procedures to standardize service desk operations.<br>• Collaborate with other departments to improve workflows and optimize support services.<br>• Provide training and guidance to team members to enhance their technical skills and customer service capabilities.<br>• Ensure compliance with organizational standards and regulatory requirements related to IT services.<br>• Address escalations and complex technical issues, ensuring prompt and satisfactory resolution.
We are looking for a dedicated Billing Coordinator to join our team in Columbia, South Carolina. This is a long-term contract position offering an opportunity to work in a dynamic and fast-paced environment within the insurance industry. In this role, you will focus on premium reconciliation, policy financial monitoring, and building strong relationships with clients and internal teams.<br><br>Responsibilities:<br>• Manage multiple policies and accounts, ensuring accurate premium accounting and billing.<br>• Conduct audits on premium payments to identify discrepancies and provide corrective actions.<br>• Monitor and communicate policy financial status to both internal teams and external partners.<br>• Address past-due accounts, resolve billing discrepancies, and manage payment collections.<br>• Serve as a liaison between client services, underwriting, and other departments to resolve premium or billing challenges.<br>• Partner with client finance teams to address remittance issues and resolve past-due invoices.<br>• Reconcile unapplied premiums and suspense accounts for assigned policies.<br>• Provide ongoing billing and premium support, including transitioning members to direct billing when necessary.<br>• Assist with account reviews, audits, and action plans to address client concerns and opportunities.<br>• Develop and maintain positive relationships with both internal and external stakeholders.
<p>Our client is looking for an experienced Inventory Analyst. The ideal candidate will play a crucial role in ensuring accurate inventory management and supporting operational efficiency. This position requires strong analytical skills, familiarity with inventory processes, and the ability to work collaboratively across multiple branches.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed inventory analysis to identify trends and discrepancies.</p><p>• Manage annual inventory reviews and adjustments.</p><p>• Utilize Epicor software to streamline inventory tracking and reporting.</p><p>• Research inventory issues and develop solutions to improve accuracy.</p><p>• Collaborate with branch locations to ensure proper inventory practices are followed.</p><p>• Monitor asset inventory and maintain updated records.</p><p>• Interface with relevant departments to optimize inventory workflows.</p><p>• Provide actionable insights and recommendations based on inventory data.</p><p>• Assist in implementing inventory-related improvements to enhance efficiency</p>