We are looking for a skilled Customer Service Representative to join our team in Tempe, Arizona. This is a long-term contract position within the retail industry, offering an excellent opportunity to showcase your communication skills and problem-solving abilities. The role involves assisting customers through various channels, including phone, social media, and specialized language support, depending on the position.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and resolving issues in a timely and attentive manner.<br>• Manage and respond to customer interactions through social media platforms, ensuring brand consistency and customer satisfaction.<br>• Support French-speaking customers by understanding their needs and delivering solutions tailored to their region.<br>• Troubleshoot technical problems with the company’s mobile app, guiding customers to successful resolutions.<br>• Handle customer complaints effectively, conducting thorough research to provide accurate solutions.<br>• Collaborate with internal teams to ensure seamless communication and resolution of customer concerns.<br>• Maintain detailed records of customer interactions and resolutions using office software.<br>• Adapt to varying schedules, including potential weekend shifts, to meet customer needs.<br>• Utilize Microsoft Excel and other tools to compile and analyze customer data.<br>• Continuously seek opportunities to improve service quality and processes.
<p>Our team is seeking an Accounts Receivable Specialist for an immediate temp-to-hire opportunity in Chandler, AZ. Key responsibilities include managing billing, collections, and customer communications, while utilizing ERP accounting systems and maintaining a high level of accuracy and customer service.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team on a long-term contract basis in Phoenix, Arizona. This role offers an excellent opportunity to provide high-quality assistance to patients in a fast-paced call center environment. If you thrive on delivering exceptional service and have strong communication skills, we encourage you to apply.<br><br>Responsibilities:<br>• Handle 60–100 inbound calls daily in a medium- to high-volume call center environment.<br>• Schedule and confirm patient appointments using internal systems with precision.<br>• Assess caller needs and direct them to the appropriate team or department for assistance.<br>• Address billing inquiries by coordinating with the billing department as necessary.<br>• Use text-based communication tools to respond to patient questions and provide support.<br>• Make limited outbound calls for follow-ups, reminders, or information requests.<br>• Accurately document all interactions and updates within the system.<br>• Deliver attentive and empathetic customer service to all patients.<br>• Adhere to privacy regulations and company policies to maintain confidentiality.
<p>We are looking for a dedicated 401k/S125 Service Associate I to join our team in Phoenix, AZ. In this role, you will provide exceptional customer service and support for Paychex products within the S125 Client Service Center. This is a long-term contract position where you will work closely with participants, clients, and plan administrators to ensure smooth operations and compliance with organizational policies and regulations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from participants, employees, and plan administrators, addressing inquiries efficiently and professionally.</p><p>• Educate clients and participants about S125 products, policies, and procedures to enhance understanding and ensure compliance.</p><p>• Resolve client and participant claims or complaints in a fair and timely manner while adhering to company guidelines.</p><p>• Escalate complex tasks or documentation to appropriate teams for further resolution.</p><p>• Build and maintain foundational knowledge of Paychex products and services to provide accurate information.</p><p>• Utilize software systems such as Salesforce and Adobe Flex to document interactions and manage data effectively.</p><p>• Perform data entry tasks with precision while maintaining organizational priorities.</p><p>• Organize and prioritize workload to ensure timely completion of tasks.</p><p>• Assist in photocopying, scanning, and managing documents to support administrative needs.</p><p>• Stay updated on relevant regulations, policies, and procedures to ensure compliance in client interactions.</p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>Our company is seeking a skilled IT Support Specialist for a contract assignment in Phoenix. You’ll be responsible for providing technical assistance, troubleshooting, and support to ensure optimal computer systems performance for our business. This is a hands-on role ideal for a professional with proven experience supporting end users in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to user-reported technical issues in person, by phone, or remotely.</li><li>Diagnose and resolve hardware, software, and network problems across desktops, laptops, printers, and mobile devices.</li><li>Install and configure new computer systems, applications, and peripheral devices.</li><li>Maintain and update system documentation, inventory records, and technical procedures.</li><li>Escalate complex issues to senior IT staff or third-party vendors as needed.</li><li>Ensure timely resolution to support requests to minimize downtime and disruption.</li><li>Perform routine system updates, backups, and security checks in accordance with company policies.</li><li>Assist in onboarding/offboarding employees by provisioning and decommissioning devices and accounts.</li><li>Educate users about company technology initiatives, application updates, and security best practices.</li><li>Participate in special projects, including technology upgrades, migrations, or rollouts.</li></ul><p><br></p>
<p>We are looking for an experienced <strong>Principal Engineer I - Senior Customer Identity Access Management Developer </strong>to join our team in Phoenix, Arizona. In this long-term contract role, onsite in Phoenix. </p><p>Would like the person to encompass:</p><p> <strong>Lead large-scale migrations and conversions</strong> involving <strong>30–40 applications</strong>, ensuring secure and efficient transition. </p><p> <strong>Build strategic roadmaps</strong> for identity and access solutions, aligning with organizational goals and compliance standards. </p><p> Serve as a <strong>technical authority</strong> for customer access systems, driving best practices and innovation. </p><p> Establish and maintain a <strong>Center of Excellence</strong> for identity and access management.</p>
We are looking for a detail-oriented Operations Specialist to join our team in Scottsdale, Arizona. In this Contract to permanent position, you will play a pivotal role in managing logistics, optimizing workflows, and ensuring operational excellence across various functional areas. This role requires a proactive individual with strong analytical skills and the ability to foster effective relationships with customers and vendors.<br><br>Responsibilities:<br>• Analyze and manage chassis logistics data to forecast demand and supply needs across multiple depot locations.<br>• Develop and implement operational strategies to address inventory surpluses or deficits, ensuring cost-effective and efficient solutions.<br>• Track and report on key performance indicators (KPIs) to monitor the execution and success of operational plans.<br>• Maintain strong relationships with vendors, overseeing performance audits and ensuring compliance with quality standards.<br>• Validate and correct data related to equipment transactions, ensuring accuracy and resolving discrepancies.<br>• Conduct compliance monitoring and generate detailed reports to uphold regulatory standards.<br>• Collaborate with cross-functional teams such as IT, finance, and business intelligence to support organizational goals.<br>• Create and deliver operational reports, utilizing data analysis to provide actionable insights and recommendations.<br>• Assist with customer-specific data collection to facilitate operational activities, including container and chassis management.<br>• Monitor vendor performance, including transportation, facility management, and parts supply, to ensure service quality and accuracy.
<p><strong>Overview</strong></p><p>We are seeking a highly skilled Principal Analyst to support and enhance our Customer Identity and Access Management (CIAM) ecosystem across the organization. This role ensures secure, frictionless customer authentication and authorization by driving continuous improvement of identity platforms, regulatory compliance, security posture, and user experience.</p><p>You will serve as a technical and analytical subject matter expert partnering closely with cybersecurity, digital product, engineering, risk, and compliance teams. The ideal candidate thrives in a regulated environment, understands identity lifecycle management at scale, and is comfortable translating business needs into secure and scalable CIAM capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity Strategy and Platform Ownership</strong></p><ul><li>Lead analysis, configuration, and optimization of CIAM solutions supporting millions of customer interactions across digital touchpoints.</li><li>Develop and refine standards for identity lifecycle processes including registration, credential management, MFA, SSO, step-up authentication, and session security.</li><li>Partner with engineering and cloud teams to ensure CIAM integrations align with enterprise architecture, API patterns, and zero-trust principles.</li></ul><p><strong>Security, Risk, and Compliance</strong></p><ul><li>Ensure CIAM controls align with industry frameworks such as NIST 800-63, PCI, FFIEC, SOX, and internal cybersecurity policies.</li><li>Monitor authentication trends, fraud indicators, risk scoring, and threat intelligence to recommend improvements in customer security posture.</li><li>Conduct impact analysis and security assessments for new CIAM capabilities, feature enhancements, and vendor integrations.</li></ul><p><strong>Technical and Analytical Leadership</strong></p><ul><li>Translate business needs into detailed technical requirements, workflows, and acceptance criteria for CIAM enhancements.</li><li>Support troubleshooting, incident response, and root-cause analysis related to identity, authentication, access failures, and customer login issues.</li><li>Analyze customer behavior, authentication telemetry, and system performance metrics to drive continuous improvement.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work closely with Digital Product, Cybersecurity, Cloud Engineering, Fraud, Compliance, and Customer Service teams to optimize identity journeys.</li><li>Provide subject-matter expertise for projects involving customer onboarding, digital banking, mobile applications, APIs, and third-party integrations.</li><li>Evaluate CIAM vendors and assist in roadmap planning for authentication, federation, directory services, and cloud-native identity capabilities.</li></ul><p><br></p>
We are looking for an organized and personable Receptionist to join our team in Phoenix, Arizona. As the first point of contact for visitors and callers, you will play a vital role in ensuring smooth communication and attentive representation of our organization. This is a long-term contract position, ideal for someone who thrives in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Greet and assist visitors with a warm and attentive demeanor, ensuring they feel welcomed.<br>• Manage a multi-line phone system, efficiently handling inbound calls and directing them to the appropriate departments.<br>• Operate a switchboard with 1-10 phone lines to maintain effective communication within the organization.<br>• Provide accurate information to callers and resolve inquiries promptly.<br>• Maintain a clean and organized front desk area to uphold a positive image.<br>• Coordinate with internal teams to ensure seamless operations and communication.<br>• Handle part-time receptionist duties as required, ensuring flexibility and adaptability.<br>• Monitor and manage incoming mail or deliveries, directing them to the appropriate recipients.<br>• Support administrative tasks to contribute to the overall efficiency of the office.
<p>The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.</p><ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul><p><br></p>
<p>Our company is seeking a skilled AV and Network Engineer for an onsite, contract-to-hire opportunity in Tempe. This role centers on supporting and enhancing IT infrastructure across AV systems, Apple (MAC) hardware, and Meraki network devices. The ideal candidate will have hands-on experience managing audiovisual integrations, troubleshooting network issues, and providing expert support for MAC workstations and Meraki networking hardware.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and support AV setups for meeting rooms, event spaces, and collaboration environments.</li><li>Configure, troubleshoot, and maintain MAC desktops/laptops and associated peripherals.</li><li>Deploy, monitor, and manage Meraki switches, wireless access points, and network security appliances.</li><li>Serve as onsite technical point-of-contact for AV and networking issues, providing prompt remediation and end-user support.</li><li>Collaborate with IT leadership on infrastructure upgrades and network optimization projects.</li><li>Document processes, network layouts, AV setups, and support activities for future reference.</li><li>Ensure security, reliability, and performance across all AV and network systems.</li><li>Train staff on proper use of AV and MAC equipment.</li></ul><p><br></p>
<p>Position: Payroll Specialist</p><p>Location: Glendale, AZ (85009) Fully Onsite</p><p>Compensation: $70K-$80K</p><p><br></p><p>Are you passionate about precision, numbers, and making sure everyone gets paid accurately and on time? Do you thrive in a fast-paced environment where your attention to detail and problem-solving skills make a real impact? If so, we have an exciting opportunity for you!</p><p><br></p><p>We’re looking for a Payroll Specialist to join out client and play a key role in ensuring smooth and accurate payroll processing for their valued employees. This is more than just a job—it’s a chance to be part of a collaborative, supportive team that values integrity, accuracy, and continuous improvement with a runway for career progression and leadership in the very near future!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process weekly, bi-weekly, monthly, and year-end payroll for exempt and non-exempt employees.</li><li>Review timesheets and wage computations to identify and resolve discrepancies</li><li>Verify attendance, hours worked, and pay adjustments</li><li>Issue accurate and timely paychecks and pay stubs</li><li>Calculate wages, deductions, and retroactive pay adjustments</li><li>Input RO’s weekly and generate monthly commission checks</li><li>Track employee leave (vacation, personal, sick time)</li><li>Assign hours to appropriate jobs/ROs and adjust wage rates as needed</li><li>Calculate and submit payroll and unemployment taxes to federal and state agencies</li><li>Prepare and submit weekly certified payroll reports; maintain job logs</li><li>Generate and distribute annual W-2 forms</li><li>Provide guidance to employees and managers on payroll, tax, benefits, and garnishments</li><li>Support Payroll Supervisor with benefits reports and general ledger reconciliations</li><li>Stay current on payroll-related laws and regulations</li><li>Ensure compliance with local, state, and federal requirements (e.g., workers comp, garnishments)</li><li>Interpret payroll policies and resolve employee inquiries</li></ul><p><br></p><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking a highly experienced Principal Engineer to architect, develop, and enhance customer identity and access management (CIAM) capabilities across our digital platforms. This individual will serve as a technical expert responsible for building secure, scalable authentication and authorization services that support millions of customer interactions.</p><p>You will work closely with cybersecurity, software engineering, cloud, compliance, and product teams to design identity solutions that strengthen security, streamline access, and deliver an exceptional digital experience. This is a hands-on engineering role with significant influence over CIAM strategy, platform evolution, and engineering best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Architecture and Engineering Leadership</strong></p><ul><li>Design, build, and maintain CIAM services including authentication flows, MFA, single sign-on, identity federation, user directories, and secure session management.</li><li>Develop and optimize CIAM integrations across mobile apps, web applications, APIs, and cloud-native services.</li><li>Lead the technical architecture for identity platforms such as ForgeRock, Okta, Ping Identity, Auth0, Azure AD B2C, or custom-built identity services.</li><li>Create high-scale, high-availability authentication components using modern engineering practices and zero-trust design principles.</li></ul><p><strong>Secure Development and Implementation</strong></p><ul><li>Implement customer identity workflows following standards like OAuth2, OpenID Connect, SAML, JWT, SCIM, and FIDO-based authentication.</li><li>Build secure APIs and backend microservices supporting identity lifecycle, risk scoring, authorization policies, and fraud prevention controls.</li><li>Ensure CIAM solutions meet strict security, data protection, and regulatory requirements (NIST 800-63, PCI, FFIEC, SOX, internal cybersecurity frameworks).</li></ul><p><strong>Platform Optimization and Engineering Excellence</strong></p><ul><li>Conduct deep technical analysis on system performance, authentication telemetry, failure modes, fraud patterns, and user behavior to inform product and security enhancements.</li><li>Own CIAM release engineering, code quality, and CI/CD automation for identity services.</li><li>Troubleshoot and perform root-cause analysis for complex identity and authentication issues affecting customers or integrated applications.</li><li>Recommend new technologies, patterns, or architectural improvements to evolve CIAM capabilities.</li></ul><p><strong>Cross-Functional Technical Leadership</strong></p><ul><li>Collaborate with cybersecurity, cloud engineering, DevSecOps, fraud, compliance, and digital product teams to ensure secure and seamless identity experiences.</li><li>Provide engineering guidance during vendor evaluations, third-party integrations, and identity modernization initiatives.</li><li>Mentor engineers, analysts, and technical stakeholders to upskill the organization’s identity engineering capabilities.</li></ul>
<p>We are looking for an experienced Senior Mergers & Acquisitions Attorney to join our client's dynamic team in Phoenix, Arizona. This role offers the opportunity to work with a Canadian-owned company in the utilities sector, providing expert legal counsel on acquisitions and dispositions, regulatory matters, and commercial agreements. The position is hybrid, requiring occasional travel and collaboration with cross-functional teams to drive the company's growth in renewable energy and related industries. Competitive base salary plus annual bonus and LTIP. The CLO is looking for a candidate with 5-10 years of law firm experience in transactional corporate law / M& A plus 5-10+ years of in-house M& A experience.</p><p><br></p><p>Responsibilities:</p><p>• Provide legal guidance on mergers and acquisitions, business development initiatives, and commercial projects.</p><p>• Draft, review, and negotiate corporate and commercial agreements, including procurement, licensing, and non-disclosure agreements.</p><p>• Advise on regulatory compliance and legal risk management strategies to support key business objectives.</p><p>• Collaborate with internal teams to address legal issues impacting operations, human resources, and litigation matters.</p><p>• Offer leadership and mentorship to entry level legal staff, supporting their detail oriented growth.</p><p>• Manage external legal counsel relationships and oversee their contributions to specific projects.</p><p>• Develop practical self-help tools and training for internal stakeholders to ensure legal compliance.</p><p>• Represent the organization in negotiations, hearings, and other legal proceedings.</p><p>• Monitor changes in laws and regulations, ensuring proactive adaptation to minimize risks.</p><p>• Analyze the legal aspects of contracts and transactions to ensure alignment with corporate policies and applicable laws</p>
<p>We are looking for an experienced attorney with a minimum of five years of medical malpractice litigation expertise to join our mid-sized Plaintiff's law firm team in Phoenix, Arizona. This position offers an opportunity to work with a dynamic plaintiff-focused law firm, handling complex civil cases and advocating for clients in need. The ideal candidate will bring strong litigation skills, a passion for justice, and a proven ability to manage cases from initiation to resolution.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in medical malpractice cases, ensuring thorough preparation and advocacy in all stages of litigation.</p><p>• Draft legal motions, briefs, and other required documents with precision and attention to detail.</p><p>• Conduct comprehensive discovery processes, including depositions and interrogatories, to build strong cases.</p><p>• Collaborate with a dedicated legal team to strategize and execute effective case plans.</p><p>• Analyze medical records and expert opinions to support claims and develop persuasive arguments.</p><p>• Negotiate settlements where appropriate, while maintaining a focus on the best interests of the client.</p><p>• Prepare for and participate in trials, presenting evidence and arguments in court.</p><p>• Stay current on legal trends and updates in medical malpractice litigation to strengthen case strategies.</p><p>• Communicate effectively with clients, providing clear guidance and updates throughout the legal process.</p>
We are looking for a detail-oriented General Office Clerk to join our team in Phoenix, Arizona. This is a contract position that involves supporting daily operations in an attentive and efficient manner. The role offers an opportunity to work both day and night shifts, contributing to various tasks such as document organization and printer operation.<br><br>Responsibilities:<br>• Operate and maintain printers after receiving comprehensive training.<br>• Perform document scanning and ensure files are properly digitized.<br>• Organize and manage physical and digital filing systems for easy access.<br>• Enter and update data accurately into internal systems.<br>• Provide back-office support to ensure smooth day-to-day operations.<br>• Assist with fulfillment tasks related to warehouse and inventory processes.<br>• Adapt to changing work schedules, including transitioning to night shifts.<br>• Ensure workspace and equipment are kept clean and organized.<br>• Collaborate with team members to meet deadlines and productivity goals.
<p>We are looking for a dedicated Receptionist for a 3-month contract position where you will play a crucial role in ensuring smooth daily operations by managing front desk tasks and assisting with administrative duties. The ideal candidate will thrive in a legal office environment and demonstrate strong organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet clients and visitors, ensuring a welcoming atmosphere.</p><p>• Answer and manage multi-line phone systems, addressing inquiries and directing calls appropriately.</p><p>• Create and maintain new files in their database, MyCase, ensuring accuracy and organization.</p><p>• Assist with paperwork processing, including handling digital documentation efficiently.</p><p>• Respond to common questions from clients, providing clear and consistent information.</p><p>• Support legal assistants with daily administrative tasks and coordination.</p><p>• Collaborate with on-site team members, including paralegals and legal assistants.</p><p><br></p>
