We are looking for a dedicated Medical Receptionist to join our team in Rochester, New York. In this contract position, you will play a vital role in ensuring smooth operations of the front office, providing exceptional support to patients and healthcare professionals. This role is ideal for individuals with strong organizational skills and a passion for delivering outstanding service in a healthcare environment.<br><br>Responsibilities:<br>• Schedule patient appointments efficiently while ensuring accuracy in the booking process.<br>• Handle patient check-in procedures, including verifying personal and insurance information.<br>• Manage the front desk operations, including answering phone calls, responding to inquiries, and directing patients as needed.<br>• Maintain organized records of patient information and update medical files as required.<br>• Assist patients with understanding health insurance coverage and Medicaid-related queries.<br>• Coordinate with healthcare providers and staff to ensure seamless communication and workflow.<br>• Process billing and payment transactions in alignment with office policies.<br>• Ensure the waiting area is welcoming, clean, and stocked with necessary supplies.<br>• Provide clear and courteous communication to patients regarding their appointments and follow-ups.<br>• Uphold confidentiality and professionalism in handling sensitive patient information.
As a Medical Receptionist, you play a vital role in ensuring the smooth and efficient operation of a healthcare facility. You are the first point of contact for patients and are responsible for providing excellent customer service while managing front office tasks. This position requires strong communication skills, attention to detail, and the ability to handle sensitive information with professionalism and confidentiality. Key Responsibilities Greet patients and visitors in a friendly and detail oriented manner Answer incoming calls, direct inquiries, and relay messages appropriately Schedule and confirm patient appointments, manage provider calendars Register patients, verify insurance information, and collect necessary forms Manage patient check-in and check-out processes, including co-payment collection Maintain patient records and ensure accurate data entry into electronic health systems Coordinate with clinical staff to ensure efficient patient flow Respond to patient questions and provide general information about the practice Maintain a tidy reception area and monitor office supplies inventory Adhere to HIPAA privacy regulations and organizational policies
We are looking for a detail-oriented Administrative Assistant to join our team in Rochester, New York. In this long-term contract position, you will play a vital role in supporting day-to-day operations and ensuring efficient office management. The ideal candidate will have excellent organizational skills and a proactive attitude, contributing to a positive and productive workplace.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to ensure smooth office operations.<br>• Answer and manage inbound calls with professionalism and efficiency.<br>• Perform accurate data entry tasks to maintain up-to-date records and databases.<br>• Handle receptionist duties, including greeting visitors and managing inquiries.<br>• Assist in composing and proofreading correspondence and official documents.<br>• Foster positive client relations by addressing concerns and providing timely support.<br>• Manage and update databases to ensure data integrity and accessibility.<br>• Coordinate and organize office activities, meetings, and schedules.<br>• Support team members with various administrative tasks as needed.
<p><strong>Hiring & Onboarding Support</strong></p><ul><li>Assist with posting job openings, scheduling interviews, preparing candidate materials, and organizing logistics.</li><li>Support new hire onboarding, including system setup, access requests, and required training coordination.</li><li>Maintain administrative access needs for staff as required.</li></ul><p><strong>General Administrative Support</strong></p><ul><li>Monitor email and other communications to ensure timely responses and follow-up.</li><li>Coordinate calendars, schedule meetings, and assist with planning and logistics.</li><li>Prepare, edit, and format documents, forms, presentations, and communications.</li><li>Submit and track purchasing needs and supply requests.</li><li>Submit maintenance or support requests as needed.</li><li>Coordinate registrations, travel arrangements, and logistics for staff attending meetings, trainings, or events.</li></ul><p><strong>Data & Information Management</strong></p><ul><li>Maintain spreadsheets and tracking systems for staff, programs, or service metrics.</li><li>Update student or client service records to ensure accurate allocation of services, caseload information, and other key data.</li><li>Manage workflow within internal request or service systems to support organization, tracking, and accuracy.</li><li>Track documentation and communication requirements for evaluations, follow-up actions, signatures, or compliance needs.</li><li>Process service records for timely billing or reporting.</li></ul><p><strong>Documentation & Resource Coordination</strong></p><ul><li>Maintain and update internal handbooks, guides, or reference documents.</li><li>Maintain content updates for internal websites or shared information platforms.</li><li>Create and assemble welcome packets, meeting folders, and other materials needed by staff or leadership.</li><li>Ensure documentation, records, and data are organized and compliant with internal standards.</li></ul><p><br></p>
