We are looking for a Customer Service Representative to join our team in Lynnwood, Washington. This role is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to develop your skills in customer support and order management. The ideal candidate will be detail-oriented, proactive, and capable of handling customer inquiries with professionalism.<br><br>Responsibilities:<br>• Accurately process incoming orders, ensuring timely entry and routing to the appropriate warehouse.<br>• Coordinate the preparation and shipment of product samples based on customer requests.<br>• Collaborate with warehouse and shipping teams to ensure prompt and efficient order fulfillment.<br>• Perform data entry tasks to maintain up-to-date customer records and order information.<br>• Respond to customer inquiries via email and phone with a focus on delivering excellent service.<br>• Assist with occasional travel arrangements for participation in trade shows.<br>• Utilize Microsoft Dynamics SL and Microsoft Office tools to manage order processing and communications effectively.
We are looking for a skilled Health Information Technician to join our team in SeaTac, Washington. In this Contract to permanent position, you will play a vital role in managing medical records and ensuring compliance with state and federal regulations. The ideal candidate will demonstrate strong organizational skills, attention to detail, and a customer-focused approach.<br><br>Responsibilities:<br>• Process and review incoming requests for medical records and health information from various authorized parties, including patients, providers, and legal representatives.<br>• Verify proper authorization for record releases and ensure compliance with applicable regulations and organizational policies.<br>• Retrieve, prepare, and deliver medical records through electronic systems, fax, mail, or secure portals.<br>• Provide timely responses to inquiries regarding medical record requests, statuses, and related documentation.<br>• Maintain detailed logs of all requests, releases, and relevant documentation to ensure accuracy and accountability.<br>• Uphold patient confidentiality and safeguard the integrity of health records in all processes.<br>• Collaborate with healthcare providers, clinical teams, and other departments to collect necessary information.<br>• Perform general administrative duties such as scanning, indexing, and filing medical records to support departmental operations.
