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2 results for Customer Service Representative in Latham, NY

Customer Service Representative

Pittsfield, Massachusetts
onsite
Temporary / Contract
19 - 21 USD / Hourly
Job Title: Member Service RepresentativeSchedule: Availability: Mon-Sat 8am-6pm, this is a rotating 8hr per day schedule with 1 Sat a month Job Description:Our client in Pittsfield, Massachusetts is seeking friendly, professional, and customer-focused Member Service Representatives to join their team. In this role, you will serve as a key point of contact for members, providing exceptional service, resolving inquiries, and supporting day-to-day account and service needs.The ideal candidate will have strong communication skills, a positive attitude, and a passion for helping others. This is an excellent opportunity for individuals who enjoy working in a fast-paced, member-focused environment.Key Responsibilities:<ul><li>Provide outstanding service to members in person, over the phone, and through electronic communication</li><li>Assist members with account questions, transactions, and general service requests</li><li>Resolve member concerns efficiently and professionally</li><li>Educate members on available products, services, and account options</li><li>Maintain accurate records and documentation of member interactions</li><li>Process transactions in accordance with company policies and procedures</li><li>Support branch and team goals by delivering a high level of service and operational accuracy</li><li>Perform additional administrative and customer support duties as needed</li></ul>Qualifications:<ul><li>Previous customer service, member service, banking, credit union, or retail experience preferred</li><li>Strong interpersonal and communication skills</li><li>Ability to multitask and work effectively in a team environment</li><li>Detail-oriented with strong organizational skills</li><li>Proficient with basic computer systems and data entry</li><li>High school diploma or equivalent required</li></ul>Preferred Qualifications:<ul><li>Experience working in a financial institution or service-driven environment</li><li>Cash handling and transaction processing experience</li><li>Bilingual skills are a plus</li></ul>
2026-09-25T00:00:00Z

Member Support Representative

Albany, New York
onsite
Temporary / Contract
19 - 22 USD / Hourly
Are you the kind of person who enjoys helping others, meeting new people, and staying busy throughout the day? Looking for an opportunity to gain valuable professional experience, build your skills, and grow your career with one of the Capital Region's most respected organizations? We're partnering with a large, well-established, and highly respected local employer that's expanding its Member Support team and looking to hire up to 15 new team members.Whether your experience comes from customer service, retail, hospitality, banking, administrative support, or another people-focused role, we'd love to connect with you! What You'll Be Doing:• Assisting members in person, over the phone, and via online communication• Answering questions and resolving service-related issues• Processing transactions and maintaining accurate records• Identifying member needs and recommending solutions• Building strong customer relationships• Working as part of a collaborative, customer-focused team We're Looking For People Who:• Enjoy helping others and creating a positive experience• Build relationships easily and communicate effectively• Thrive in a fast-paced environment• Demonstrate professionalism, reliability, and a willingness to learn• Bring flexibility and dependability to the team• Want an opportunity to grow with a respected organization What You'll Need:• Customer service experience or other people-focused experience• Strong communication and problem-solving skills• Comfort learning new systems and technology• Ability to multitask while maintaining accuracy and professionalism• Availability to work a flexible schedule within operating hours of 7:00 AM to 7:00 PM, Monday through Friday, including Saturday shifts from 8:00 AM to 2:00 PM.**Schedules provided two weeks in advance. Great Backgrounds Include:• Customer Service• Retail• Hospitality• Banking• Call Center• Administrative Support Why This Opportunity Stands Out:• Temp-to-hire with long-term potential• Strong training and career development opportunities• Supportive culture and team environment• Opportunity to work for a highly recognized organization with a longstanding commitment to the communities it serves Transportation-Friendly: Locations are accessible via the CDTA bus line, making commuting convenient for those who utilize public transportation. Interested? We'd love to tell you more! Call Ashley Veltri & Mary Christman at 518-462-1430 We look forward to speaking with you!
2026-09-16T00:00:00Z