<p>Robert Half is seeking a talented, self-driven Customer Service Representative to join a growing organization based in the South West, Minnesota Metro. The Customer Service Representative position is a contract-to-hire opportunity that will start immediately. The Customer Service Representative will be asked to answer incoming customer calls, process and enter orders, problem-solve issues, and communicate effectively with a wide variety of contacts. Job Responsibilities:</p><ul><li>Respond promptly to customer inquiries, questions, and requests</li><li>Acknowledge and resolve customer complaints or issues</li><li>Maintain knowledge of the company's products and services</li><li>Accurately enter and process orders</li><li>Ensure customer satisfaction and provide professional customer support.</li><li>Maintain a positive attitude and professional demeanor at all times</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota, as a Dispatcher. This long-term contract position requires someone who thrives in a fast-paced environment and excels at managing multiple priorities. The role involves coordinating service requests, supporting technicians, and ensuring seamless communication with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including service inquiries, crisis situations, follow-ups, and informational requests.</p><p>• Create and manage dispatch tickets for service calls, ensuring accuracy and timeliness.</p><p>• Assign service technicians to calls and conduct post-service debriefs to gather feedback.</p><p>• Update technician schedules and availability within company systems.</p><p>• Oversee the dispatch board and maintain an organized service schedule.</p><p>• Analyze workload forecasts to optimize resource allocation and scheduling.</p><p>• Provide technicians with essential information and ongoing support during service calls.</p><p>• Monitor and update service tickets, ensuring all details are accurate and current.</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
We are looking for a motivated Customer Service Representative to join our team in Minneapolis, Minnesota. In this long-term contract position, you'll play a key role in delivering outstanding service to prospective learners and applicants in the higher education industry. The ideal candidate will excel in communication and thrive in a metrics-driven environment while building meaningful connections with callers.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to leads, opportunities, and applications to engage prospects and provide valuable information.<br>• Make outbound calls to individuals who have requested details about programs, ensuring their questions are answered effectively.<br>• Collaborate on additional call campaigns based on organizational priorities and needs.<br>• Assess the needs of prospects and efficiently redirect them to the appropriate team or individual, often making over 100 calls a day.<br>• Offer a positive and welcoming first impression for inbound callers and online chat inquiries.<br>• Identify the caller’s requirements and ensure seamless transfers to the correct department or team.<br>• Provide support to prospects, applicants, and learners by addressing their inquiries and assisting with their needs.<br>• Share best practices and insights with team members to improve overall customer service.<br>• Perform administrative tasks as assigned, contributing to the smooth operation of the team.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Eden Prairie, Minnesota. In this role, you will play a key part in delivering exceptional service to members and providers while addressing their inquiries and concerns. If you are skilled in communication, problem-solving, and building strong relationships, this position offers a rewarding opportunity to make a positive impact.<br><br>Responsibilities:<br>• Resolve customer inquiries efficiently by addressing concerns on the first call and navigating through computer systems to provide accurate information.<br>• Communicate effectively and positively to foster strong relationships with members and providers.<br>• Actively listen and ask relevant questions to identify customer needs while accurately documenting information in internal systems.<br>• Investigate complex issues using multiple databases and collaborate with support teams to ensure timely resolution.<br>• Partner with colleagues to address escalated concerns and deliver solutions.<br>• Meet established performance metrics, including call quality, efficiency, customer satisfaction, and attendance.<br>• Exhibit empathy and professionalism while responding to customers and building rapport.<br>• Apply critical thinking to analyze problems and develop effective solutions.<br>• Maintain accurate records and perform data entry tasks as required.<br>• Schedule appointments and manage correspondence through email and other communication channels.
<ul><li>Provide exceptional customer support through inbound and outbound communication channels, including phone, email, and live chat.</li><li>Resolve customer inquiries, complaints, and issues promptly and effectively to ensure high levels of satisfaction.</li><li>Maintain a positive and professional demeanor when interacting with clients and colleagues.</li><li>Update customer accounts and process orders, returns, or adjustments accurately using CRM systems.</li><li>Collaborate with other departments to address complex customer challenges and ensure seamless service delivery.</li><li>Identify opportunities to upsell products or services and educate customers on additional offerings.</li><li>Understand and adhere to company policies, procedures, and quality standards.</li><li>Track and document customer interactions to compile useful data for process improvements and reporting metrics.</li><li>Strive to meet or exceed performance targets in areas such as response time, resolution time, and customer satisfaction scores.</li><li>Adapt to new tools, technologies, and workflows as they evolve in the customer service operation.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. This role offers the opportunity to make a difference in the healthcare industry by providing exceptional support and service to patients and customers. If you thrive in a fast-paced environment and have a passion for helping others, this position may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues with professionalism and empathy.<br>• Maintain accurate and timely documentation of interactions with patients and clients using internal systems.<br>• Assist in scheduling appointments, processing authorizations, and managing claims to ensure seamless service delivery.<br>• Adhere to established performance standards, including metrics for accuracy, quality, and attendance.<br>• Provide support to colleagues and supervisors by handling paperwork and resolving patient-related concerns.<br>• Identify potential financial, medical, or legal risks during customer interactions and follow appropriate protocols.<br>• Translate verbal information into clear and concise written documentation according to company guidelines.<br>• Act as a patient advocate by exchanging complex and sensitive information to facilitate care and support.<br>• Utilize Microsoft Office Suite and other tools effectively to manage daily tasks and responsibilities.<br>• Ensure compliance with company policies and procedures while delivering services within established timeframes.
About the Role: You’ll play an essential role by connecting with end-users of company products to ensure their product experience is positive. The position includes a mixture of outgoing and incoming calls, product complaint handling, overseeing our website chat functionality, and supporting the Patient Assistance Program to provide supplies to individuals in need. Candidates must be bilingual in Spanish and English to effectively communicate with a diverse consumer base and deliver exceptional service. <br> Key Responsibilities: High-volume outgoing calls to consumers already using our products. Conduct inbound call support for consumer inquiries. Communicate professionally on sensitive healthcare topics such as anatomical functions. Stay updated on product knowledge, competing products, and market dynamics. Demonstrate expertise in handling all consumer inquiries for healthcare supplies. Thoroughly document consumer interactions and profiles in CRM systems with attention to data quality. Identify sales opportunities during service calls and collaborate with the Consumer Sales team. Work toward achieving call and quality targets. Generate reports and fulfill additional duties as assigned.
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>We are looking for a dedicated Project Assistant to join our team on a long-term contract basis in Minneapolis, Minnesota. <strong>This position requires you to be a resident of Minnesota.</strong> This position is an excellent opportunity to contribute to impactful outreach programs within the healthcare industry. The role requires effective coordination, communication, and administrative skills to support dental service initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate on the development and execution of dental outreach plans, including attending community events and meetings.</p><p>• Facilitate member referrals to contracted dental providers, ensuring seamless coordination of transportation and interpreter services.</p><p>• Draft and distribute correspondence, reports, and program incentives related to dental services.</p><p>• Provide clear and accurate information to members about health plan policies and procedures concerning dental care.</p><p>• Update and verify member enrollment and demographic data within the health plan database.</p><p>• Represent the dental program at various venues, promoting its services and engaging with the community.</p><p>• Assist with implementing dental program strategies and ensuring alignment with organizational goals.</p><p>• Coordinate logistical support for health plan members participating in dental visits.</p><p>• Maintain accurate documentation and records to support program efficiency.</p>
<p>Our downtown Minneapolis law firm client is seeking a detail-oriented Legal Assistant with strong Litigation experience to join their team. As a Legal Assistant, you will prepare various legal documents, manage electronic client files, and provide high-quality administrative support to busy Attorneys. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Preparation of legal correspondence, agreements, and documents, including conversions and comparisons of documents and manipulation of PDF files</p><p>• Electronic filing of pleadings and other documents in local and national state, federal, and appellate courts</p><p>• Docketing of court orders, schedules, and other litigation requirements</p><p>• Management of electronic client files, including pleadings and indices, along with original client documents and pleadings</p><p>• Review and finalization of time entries for attorneys and paralegals and handling of client invoices</p><p>• Provision of general legal administrative support, including managing calendars, scheduling and coordinating attorney and client meetings, conferences and depositions, and handling routine correspondence</p><p>• Using Case Management Software and Microsoft Office Suites for various tasks</p><p>• Delivering quality, responsive customer service to clients, attorneys, and team members.</p><p><br></p><p>Position offers fantastic benefits, including: health, dental, 401k, profit sharing, PTO</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our client's team in St Louis Park, Minnesota. In this Contract-to-permanent role, you will play a key part in ensuring accurate and timely resolution of customer payment disputes across multiple business lines, including Warehouse, Foodservice, and Direct Store Delivery. This position offers an opportunity to collaborate with customers and internal teams to enhance processes and improve overall efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve payment disputes, ensuring compliance with company policies and authorization limits.</p><p>• Communicate with customers to address partial payments and unknown disputes, providing clear explanations and solutions.</p><p>• Document dispute research and findings accurately using designated systems.</p><p>• Review automated cash application results to identify and address systemic issues such as unearned discounts or minor discrepancies.</p><p>• Conduct root cause analysis and collaborate with internal teams to minimize recurring disputes.</p><p>• Prepare written and verbal communications to present dispute findings to customers and sales teams.</p><p>• Support centralized team operations by resolving disputes across various business lines.</p><p>• Identify opportunities to streamline processes and create documentation for training purposes.</p><p>• Build and maintain strong relationships with internal and external stakeholders to improve collaboration.</p><p>• Participate in regular accounts receivable business review meetings and communicate updates to supervisors as needed.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for an organized and detail-oriented Receptionist to join our client's growing team in Woodbury, Minnesota. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and efficient office environment. This position also involves providing administrative support and assisting with office management tasks to keep operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and clients, ensuring a friendly and efficient front desk experience.</p><p>• Provide administrative support to the team, including scheduling appointments, managing correspondence, and coordinating meetings.</p><p>• Handle incoming and outgoing mail, deliveries, and packages with accuracy and efficiency.</p><p>• Maintain and organize office and client files in both electronic and physical formats.</p><p>• Perform data entry tasks to ensure accurate record-keeping and information management.</p><p>• Manage office supplies by placing orders and coordinating with vendors as needed.</p><p>• Utilize Microsoft Word and Outlook for correspondence, scheduling, and file organization.</p><p>• Deliver excellent customer service by addressing inquiries and supporting colleagues, clients, and guests.</p><p>• Foster a welcoming and efficient office atmosphere through proactive engagement and support.</p>
<p>We are looking for a skilled and detail-oriented Collector to join our team in Minnesota. In this long-term contract position, you will play a key role in managing customer accounts, ensuring timely payment processing, and maintaining compliance with company policies and regulations. If you have strong communication skills, a background in customer service, and a passion for problem-solving, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers to address overdue payments and negotiate repayment plans while maintaining clear and respectful communication.</p><p>• Accurately document and update customer account information in the system to ensure all records are current and compliant.</p><p>• Monitor customer accounts to identify delinquencies and take appropriate action in accordance with company policies and federal regulations.</p><p>• Process payments, review account details, and resolve discrepancies to ensure accurate financial transactions.</p><p>• Collaborate with other departments to address complex account issues and provide solutions to customers.</p><p>• Apply knowledge of federal, state, and company regulations to maintain compliance throughout all collection activities.</p><p>• Utilize computer applications, including Microsoft Word and other specialized software, to manage records and generate reports.</p><p>• Work independently to prioritize tasks and manage time effectively in a fast-paced environment.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues related to account collections.</p>
<p>We are partnering with a well-established & growing law firm in the SW Metro to find an Associate Attorney with 2–5+ years of civil litigation experience (defense-side experience is highly preferred). <strong><em>This is a partner track role offering base salary + bonus and a reasonable billable hour target, making it an excellent opportunity for attorneys seeking both career growth and work-life balance.</em></strong></p><p><strong><em><u>Responsibilities: </u></em></strong></p><ul><li>Handle all aspects of case management from inception through resolution.</li><li>Prepare responsive pleadings, dispositive motions, and other court filings.</li><li>Conduct and defend depositions of parties, witnesses, and experts.</li><li>Draft discovery requests and responses; review and analyze discovery materials.</li><li>Perform legal research and prepare memoranda and reports for clients and senior attorneys.</li><li>Attend court hearings, mediations, and settlement conferences.</li><li>Communicate regularly with clients, insurers, and opposing counsel regarding case status, strategy, and resolution.</li><li>Assist with trial preparation and participate in trials as needed.</li></ul><p><br></p>
We are looking for a success-driven Human Resources Assistant to join our team in Saint Paul, Minnesota. This is a long-term contract position that offers a hybrid work arrangement, combining both in-office and remote days. The role provides an excellent opportunity to gain hands-on experience across various HR functions, including benefits administration, employee relations, and organizational support.<br><br>Responsibilities:<br>• Assist retirees and employees with benefit enrollment processes, including COBRA plans and day-to-day plan updates.<br>• Handle incoming forms and physical materials by organizing and categorizing them efficiently.<br>• Support the team in auditing enrollments and processing changes in employee status.<br>• Provide conflict resolution and maintain a positive rapport with employees and retirees.<br>• Collaborate with benefit specialists to ensure seamless communication and support.<br>• Take responsibility for mailing letters and conducting daily audits for accuracy.<br>• Act as a floater to provide backup support for various HR functions as needed.<br>• Participate in end-to-end system testing to ensure functionality and accuracy.<br>• Maintain strong organizational skills to streamline processes and manage documentation.<br>• Contribute to the overall positive and respectful team environment through effective communication and teamwork.
We are looking for a skilled HR Business Partner to join our team on a contract basis in Edina, Minnesota. In this role, you will play a pivotal part in supporting year-end initiatives, assisting with performance management efforts, and providing guidance to leaders and employees. This position requires someone who can adapt to a dynamic environment and is committed to aligning HR processes with organizational objectives.<br><br>Responsibilities:<br>• Collaborate with managers to run survey reports, review results, and provide actionable insights.<br>• Facilitate the peer feedback process, ensuring its successful launch and delivery of feedback to relevant parties.<br>• Support the performance management process, including coordinating reviews and organizing training sessions.<br>• Take on additional tasks and projects as needed to support HR operations during the year-end period.<br>• Provide backup support to team members managing heavy workloads, ensuring seamless continuity of HR functions.<br>• Be prepared to assist with low-volume recruiting activities, such as underwriting and client services associate roles, if required.<br>• Utilize HR systems such as Quantum Workplace, Cornerstone, and Microsoft Office Suite to complete reporting and administrative tasks efficiently.<br>• Offer guidance on HR policies and employee relations to foster a positive workplace environment.
<p>Are you passionate about litigation and looking for a role where you can make a meaningful impact as part of a dedicated team? Our Northwestern Suburb Law Firm client is seeking a skilled <strong>Civil Litigation Attorney</strong> to join our long-established and well-respected litigation team! This opportunity is perfect for an attorney who thrives in a general practice environment. You’ll gain exposure to a broad range of litigation matters, handling cases that span <strong>trusts and estates litigation, contract disputes, and more.</strong></p><p><br></p><p><strong>Why You’ll Love This Position:</strong></p><ul><li><strong>Close-Knit Team Environment:</strong> As part of our small litigation team, you’ll play an active and integral role in the success of the firm. Your contributions will matter from day one!</li><li><strong>Diverse Caseload:</strong> Experience the variety of general practice litigation while building an impressive portfolio of cases across multiple practice areas.</li><li><strong>No Billable Hour Requirement:</strong> Enjoy the freedom to focus on doing your best work for clients without the pressure of meeting billable hour quotas.</li><li><strong>Mentorship and Growth:</strong> Work alongside experienced attorneys dedicated to your professional development. This is a tremendous opportunity for mentorship and long-term career growth.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Represent clients in a variety of civil litigation matters, including trusts and estates disputes, contract enforcement, and other general practice areas.</li><li>Handle all phases of litigation, from pleadings and discovery to trial and post-trial motions.</li><li>Collaborate with colleagues to develop creative strategies and solutions to meet client needs.</li><li>Maintain high ethical standards and uphold the firm’s reputation for client-focused service.</li></ul><p><br></p><p><br></p>
<p>Robert Half's Legal Practice is partnered with a top large law firm in downtown Minneapolis, MN looking for a detail-oriented Legal Assistant to support busy Litigation Attorneys. Bring your strong communications skills, an ability to anticipate and strong technology skills to this great law firm!</p><p><br></p><p>1 day/week remote after initial training. 4 days on-site in downtown Minneapolis.</p><p><br></p><p>The responsibilities for this position will include, but are not limited to:</p><p><br></p><ul><li>Prepare correspondence, documents, and agreements, including document comparisons and conversions, manipulation of pdf documents, editing and scanning.</li><li>Electronically file litigation pleadings and other documents with state, federal and appellate courts, both locally and nationally.</li><li>Handle docketing of court scheduling orders, briefing schedules and other court mandated conferences, dates, and other litigation requirements.</li><li>Maintain electronic client files, including electronic pleadings and indices, as well as original pleadings and client documents.</li><li>Review, edit and finalize attorney and paralegal time entries and manage client invoices.</li><li>Provide general legal administrative support, including calendar management, scheduling and arranging attorney and client meetings, conferences and depositions, responding to and handling routine correspondence and making reservations/appointments.</li><li>Provide quality, responsive customer service to clients, attorneys, and co-workers.</li><li>Dependable, accountable, and consistently demonstrating a strong work ethic with a professional demeanor in all interactions.</li><li>Strong interpersonal relationships and ability to interact with all levels of the organization.</li><li>Ability to work well under pressure with deadlines – possess a sense of urgency.</li><li>Ability to work in a fast-paced environment with a variety of personalities and work styles.</li><li>Ability to be flexible in schedule and adaptable to constant change.</li><li>Ability to effectively handle multiple tasks and frequent interruptions.</li><li>Job duties may require time over 37.50 hours per week.</li></ul><p><br></p>
<p>We currently have a short term contract opening for an intelligent, highly-skilled Receptionist in a growing company. This dynamic opportunity offers a stimulating work environment with fulfilling challenges and is based in the south west, Minnesota region. Are you a motivated self-starter who can handle multiple projects at once? Then this Receptionist position is the opportunity for you. What you get to do every day:</p><ul><li>Manage various office files and provide general office filing support</li><li>Oversee and answer all incoming phone calls</li><li>Order office and kitchen supplies</li><li>Employ strong prioritization skills and a sense of urgency</li><li>Manage various office files and provide general office filing support</li><li>Be a welcoming presence for visitors</li><li>Assist other administrative staff with support overflow work, including word processing, data entry and Internet research tasks</li><li>Arrange, review, and distribute incoming mail according to specified procedures</li></ul>
We are looking for a detail-oriented and personable Receptionist to join our team in Minneapolis, Minnesota. This contract position is ideal for someone who enjoys interacting with people and providing excellent service in a non-profit environment. The role involves assisting visitors and callers while ensuring smooth communication within the organization.<br><br>Responsibilities:<br>• Answer incoming calls and redirect them to appropriate departments, including housing inquiries and tenant maintenance requests.<br>• Welcome guests and visitors, providing assistance or directing them to the appropriate meeting areas.<br>• Assist housing seekers who arrive in person by guiding them to the proper resources or teams.<br>• Coordinate communication between tenants and property managers for maintenance concerns.<br>• Maintain a friendly and detail-oriented demeanor while addressing inquiries and resolving concerns.<br>• Ensure the reception area is organized and presentable at all times.<br>• Schedule and manage appointments for visitors and staff as needed.<br>• Provide general administrative support to the team when required.<br>• Monitor building access and uphold security protocols for visitors and staff.<br>• Offer clear and accurate information about the organization's services to callers and visitors.
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p>This role calls for a driven attorney who’s passionate about complex litigation and committed to delivering exceptional outcomes for clients. With cases that demand strategic thinking and impactful advocacy, you’ll work closely with a variety of partners across the firm’s portfolio — owning your work while operating within a supportive environment.</p><p>Whether you’re defending depositions or drafting motions, rest assured that your efforts will help small business owners fight for and protect their rights.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Litigation Lifecycle Management:</strong> Handle cases from pre-suit investigation through to trial or settlement.</li><li><strong>Draft & Argue:</strong> Prepare compelling motions, pleadings, discovery, and present arguments confidently in court.</li><li><strong>Deposition Experience:</strong> Conduct and defend depositions, ensuring seamless case progression.</li><li><strong>Client & Strategy Focus:</strong> Collaborate directly with clients and partners to strategize and lead litigation efforts.</li><li><strong>Courtroom Advocacy:</strong> Build impactful case narratives to deliver optimal outcomes for franchise-related disputes.</li></ul><p><br></p>
<p>Robert Half is partnering with multiple law firms in the Twin Cities, MN in search of experienced Litigation Attorneys!</p><p><br></p><p>Specifically, we are partnering with a mid-size Minneapolis law firm in search of a Construction Litigation Senior Associate / Partner. </p><p><br></p><p>As a key member of the firm, you will work on challenging, high-stakes litigation matters, supporting existing firm clients and managing key aspects of cases. As you have for a number of years, you look forward to continuing to support Construction industry clients with their complex and diverse litigation and counselling needs. </p><p><br></p><p>You're entrepreneurial and will have the opportunity to do speaking engagements and be provided with marketing resources to grow your career and a book of business.</p><p><br></p><ul><li><strong>Case Management</strong>: Assist with all aspects of complex litigation cases, including pre-trial motions, discovery, depositions, trial preparation, and appeals.</li><li><strong>Legal Research</strong>: Conduct detailed research and analysis of intricate legal issues, case law, and procedural rules to build robust case strategies.</li><li><strong>Drafting and Documentation</strong>: Prepare comprehensive legal documents, including pleadings, briefs, discovery requests, and motions.</li><li><strong>Discovery and eDiscovery</strong>: Collaborate on the preparation, review, and management of voluminous discovery, including electronically stored information.</li><li><strong>Trial Preparation</strong>: Support trial teams by preparing exhibits, summaries, witness outlines, and other trial materials.</li><li><strong>Client Interaction</strong>: Communicate effectively with clients, keeping them informed about case progress, and assist in developing legal solutions to their needs.</li><li><strong>Collaboration</strong>: Work closely with senior attorneys, partners, and other staff on strategy, case updates, and status meetings to ensure optimal case outcomes.</li></ul>
