We are looking for an experienced Supervisor of Medical Clinical Operations to join our healthcare team in Woodland, California. In this long-term contract role, you will oversee the daily activities of patient access services, providing guidance to ensure efficient workflows and adherence to organizational standards. This position requires leadership in managing staff, optimizing processes, and delivering exceptional customer service.<br><br>Responsibilities:<br>• Supervise and monitor a team of 15 employees, ensuring adherence to operational protocols and performance standards.<br>• Develop and manage staff schedules and assignments to maintain cost-effective and efficient workflows.<br>• Provide operational guidance and disseminate updates on policies and procedures to team members.<br>• Act as a technical resource and advisor for staff, offering support on patient access services and related functions.<br>• Participate in the redesign of patient access processes and systems to enhance service quality, data integrity, and productivity.<br>• Deliver training and onboarding sessions for new hires, as well as continuing education programs for existing staff.<br>• Ensure timely resolution of customer complaints and implement corrective actions for long-term solutions.<br>• Maintain an organized and efficient work environment, including supply management and adherence to budgetary constraints.<br>• Oversee employee selection, performance reviews, and coaching to support growth and departmental goals.<br>• Provide cross-training opportunities to prepare staff for multiple functions within patient access services.
<p>We are looking for a dedicated Case Manager to join our team in San Francisco, California. In this contract role, you will provide critical support to formerly homeless individuals, helping them access resources, maintain housing stability, and improve their overall quality of life. This position requires a proactive approach to case management and collaboration with tenants, hotel staff, and external service providers.</p><p><br></p><p>Responsibilities:</p><p>• Manage a caseload of 60-90 tenants, including individuals with mental health, substance abuse, and medical challenges, ensuring their housing stability.</p><p>• Conduct outreach visits upon tenant entry to housing, as well as follow-up assessments to address ongoing needs.</p><p>• Provide comprehensive case management services focused on tenant-driven goals such as housing retention and life improvement.</p><p>• Assist tenants in securing benefits, making rent payments, and addressing unit habitability concerns.</p><p>• Facilitate tenant referrals to employment programs, social services, and other community resources based on individual needs.</p><p>• Organize community-building activities, including tenant groups, events, and social initiatives to foster a supportive living environment.</p><p>• Respond to tenant crises through de-escalation techniques and appropriate interventions.</p><p>• Partner with property management staff and external providers to ensure tenants receive necessary support.</p><p>• Maintain accurate and organized case files, ensuring confidentiality and compliance with documentation standards.</p><p>• Report suspected abuse or neglect to appropriate authorities and adhere to legal reporting requirements.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Kaylen Dalmacio at Kaylen.dalmacio - at - roberthalf - .com with your word resume and reference job ID#*00410-0013293596*</p>
<p>Reputable personal injury firm is seeking an experienced and compassionate Case Manager to join their team. This position is ideal for someone with a strong background in personal injury law who thrives in a fast-paced environment and is committed to delivering exceptional client service. As a key member of our legal team, you will play a vital role in managing cases, communicating with clients, and supporting attorneys to ensure successful outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct initial interviews with prospective clients to gather relevant case information.</p><p>• Request, review, and organize medical records related to client cases.</p><p>• Maintain consistent communication with insurance companies, medical providers, and clients to provide updates and address inquiries.</p><p>• Draft and send correspondence letters to clients, insurance companies, and healthcare providers.</p><p>• Collaborate closely with attorneys to review case status and develop strategies.</p><p>• Perform investigative tasks related to claims and pre-litigation case work.</p><p>• Manage administrative duties such as faxing, filing, and copying to support case management.</p><p>• Oversee and prioritize a substantial caseload while ensuring accuracy and timeliness.</p><p>• Assist staff and team members with various tasks, ensuring seamless workflow and collaboration.</p><p>• Utilize software tools, including Microsoft Word and Excel, to maintain organized records and documentation.</p>
<p>We are looking for an experienced Case Manager to join our team in Vallejo, California. This is a contract position within the non-profit sector, where you will play a vital role in connecting program participants with housing resources and opportunities. The ideal candidate will work closely with landlords, property managers, and clients to ensure successful housing placements while adhering to fair housing regulations.</p><p><br></p><p>Essential Duties and Responsibilities of Case Manager Include:</p><p><br></p><p>Verify and document that eligibility requirements are satisfied.</p><p>Assist veteran in other program resources when Roads Home eligibility requirements are not met.</p><p>Educate veteran on the Roads Home program and coordinate with other community supports to best serve Veterans and meet their individual needs.</p><p>Actively involve clients in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans.</p><p>Submit all employment related activities to leadership staff for HMIS entry.</p><p>Assist veteran in identifying, selecting, and applying for open positions matching their qualifications.</p><p>Performs other job-related duties and responsibilities as needed.</p><p>Share timely employment information and resources to promote the Roads Home program.</p><p>Assist participants in assessing their job skills for positions; administer and score standard career assessments.</p><p>Develop, with veterans’ participation, an individualized strengths-based smart goal plan addressing the needs and barriers identified in the assessment process.</p><p>Assess veterans’ readiness for work and guide them through the process of discerning the most appropriate career path.</p><p>Document service delivery and maintains accurate, timely documentation ensuring client confidentiality.</p><p>Assist program with VA enrollments, restarting disability benefits, providing healthcare access and resources.</p><p>Connect veteran with resource point of contact and linkages to housing services, mental health, food and other services.</p><p>Provide financial supportive services with management approval to ensure budget requirements are met.</p><p>Ensure accuracy and consistency with the agency’s fiscal and billing procedures.</p><p>Maintain HMIS database records, including client intakes, program entry and program exit; ensure that all data is entered into HMIS within 24 hours of service delivery.</p><p>Adhere to laws regarding confidentiality and reporting requirements; maintain knowledge of HIPAA certification standards.</p><p>Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices.</p><p>Attend and participate in all meetings and trainings as assigned.</p><p>Complete and submit timesheets in a timely and accurate manner.</p><p>Work within the framework of Insight Housing’s Code of Conduct.</p><p><br></p><p>If you are interested in our Case Manager position, please apply today!</p>
We are looking for a dedicated Admissions Representative to join our team in Atherton, California. In this Contract to permanent role, you will guide prospective students through the admissions process, offering insights into our programs, application procedures, and financial aid options. This position requires exceptional communication skills and a commitment to creating a positive experience for all applicants.<br><br>Responsibilities:<br>• Engage with prospective students to provide detailed information about educational programs, application procedures, and financial aid opportunities.<br>• Build strong relationships with applicants, understanding their educational goals and guiding them toward suitable enrollment options.<br>• Conduct outreach efforts, including promotional activities and sales calls, to attract potential students.<br>• Assess applicant eligibility for enrollment by reviewing qualifications and addressing any questions or concerns.<br>• Deliver outstanding customer service to ensure a seamless and well-organized admissions experience.<br>• Maintain accurate records of applicant interactions and admissions progress using internal systems.<br>• Collaborate with team members to meet enrollment targets and support institutional goals.<br>• Participate in events and initiatives designed to promote the institution and attract new students.<br>• Stay informed about industry trends and updates to provide prospective students with relevant and timely information.
