<p>This search is being conducted by Steve Spinello.</p><p><br></p><p><strong>Director of Administration</strong></p><p>Greater Chattanooga area-Onsite</p><p>Our client is seeking an experienced <strong>Director of Administration</strong> to lead a high-volume claims administration function. This is a key leadership opportunity for an operations-focused professional who thrives in a fast-paced, project-driven environment and is passionate about building efficient processes, developing teams, and improving performance.</p><p>In this role, you will oversee a team of approximately 18 administrative professionals and drive the successful execution of claims processing, insurance follow-up, workflow optimization, and cross-functional coordination.</p><p>What You’ll Be Doing</p><ul><li>Lead, coach, and develop a team of administrative professionals supporting claims operations</li><li>Oversee end-to-end claims processing for construction and remediation projects</li><li>Ensure claim documentation is accurate, complete, and submitted on time</li><li>Manage insurance follow-up, including status tracking, escalations, and resolution</li><li>Identify workflow bottlenecks and implement process improvements to increase efficiency</li><li>Partner with project managers, field teams, and finance to align on documentation and claim status</li><li>Develop and track KPIs, reporting, backlog metrics, claim cycle times, and recovery performance</li><li>Strengthen systems, filing processes, and reporting tools to support scalability and audit readiness</li></ul><p>Why This Opportunity Stands Out</p><ul><li>Lead a sizable and impactful operations team</li><li>High-visibility role with direct interaction across project and executive leadership</li><li>Opportunity to influence client outcomes and operational performance</li><li>Fast-paced environment where you can build, improve, and scale processes</li><li>No degree required—relevant experience is highly valued</li></ul><p>If you’re a hands-on operational leader with a strong claims background and a passion for process improvement, we’d love to connect.</p><p><strong>Apply today or message me directly to learn more.</strong></p>
<p><strong>Benefits Coordinator (Contract – Through Mid-September)</strong></p><p><strong>Location:</strong> Chattanooga, TN</p><p><strong>Schedule:</strong> Full-Time | Contract Assignment</p><p><br></p><p>Are you a detail-oriented HR professional who enjoys helping people navigate their benefits with confidence? Do you thrive in a fast-paced environment where your organization and communication skills make a direct impact every day? If so, this opportunity could be a great fit.</p><p><br></p><p>We are partnering with a respected organization to identify a Benefits Coordinator<strong> </strong>to provide essential support during a leave of absence. In this role, you’ll be the go-to resource for employees, ensuring a smooth and positive benefits experience from onboarding through ongoing support.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Guide new hires through benefits enrollment, ensuring a seamless onboarding experience</li><li>Administer and coordinate COBRA transitions and related communications</li><li>Respond to employee inquiries via phone and email, providing clear and timely benefits guidance</li><li>Monitor eligibility timelines and proactively communicate enrollment deadlines</li><li>Send follow-up reminders and ensure completion of required documentation</li><li>Maintain accurate records and ensure compliance with benefits policies and procedures</li><li>Partner with HR and internal teams to support day-to-day benefits operations</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>Prior experience in benefits administration, HR support, or a related role</li><li>Exceptional customer service skills with a helpful, employee-focused approach</li><li>Strong attention to detail, especially when managing eligibility dates and deadlines</li><li>Excellent written and verbal communication skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Proficiency with HR systems and Microsoft Office (especially Outlook and Excel)</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>Opportunity to make an immediate impact supporting employees during a critical time</li><li>Collaborative and supportive team environment</li><li>Gain valuable experience with a well-established organization</li><li>Short-term commitment with meaningful, hands-on responsibilities</li></ul><p>If you’re someone who takes pride in delivering exceptional service and thrives on keeping things organized and on track, we’d love to connect with you.</p>