<p>We are in the process of recruiting a Bookkeeper for our client, based in Minneapolis, Minnesota. The successful candidate will be responsible for managing our financial records, including purchases, sales, receipts, and payments. The role primarily involves working with the financial software QuickBooks and Microsoft Excel.</p><p><br></p><p>Responsibilities</p><p>• Overseeing the accurate and efficient processing of accounts payable and receivables</p><p>• Regularly maintaining and updating customer and vendor information</p><p>• Collaborating with team members to ensure efficient order processing and fulfillment</p><p>• Handling customer inquiries, issues, and sales support as necessary</p><p>• Invoicing customers according to their individual account schedules</p><p>• Running state tax reports and maintaining tax exemption certificates</p><p>• Correcting any errors that arise in relation to Vendor/Delivery</p><p>• Actively managing past dues by generating accounts receivable reports and coordinating with sales team for follow-ups</p><p>• Undertaking light cleaning tasks as part of shared responsibilities with team members</p><p>• Answering phone calls as required.</p>
We are looking for a motivated and personable Customer Service Representative to join our team in Eden Prairie, Minnesota. In this contract position, you will play a vital role in providing exceptional service and support to clients in a fast-paced call center environment. If you excel at building strong customer relationships and thrive in a dynamic setting, this opportunity may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by assisting both new and existing clients with their inquiries and transactions.<br>• Perform full-service banking transactions in adherence to legal requirements and company policies.<br>• Represent the organization with a friendly, proactive, and helpful demeanor during all customer interactions.<br>• Handle cash and daily transactions with precision and accuracy.<br>• Meet sales and referral targets by identifying customer needs and connecting them to relevant bank staff for additional products or services.<br>• Maintain prescribed limits for currency and coin while ensuring proper handling.<br>• Follow company security protocols and safeguard confidential client and bank information.<br>• Actively promote and cross-sell banking products and services to enhance client satisfaction and business growth.<br>• Utilize Office tools effectively to manage records and communication.
<p>Robert Half is partnering with a growing organization in Minneapolis, MN, searching for curious and driven sales professionals. As a Sales Development Representative (SDR), you will play a pivotal role in our sales team by identifying and qualifying potential prospects for our products or services. The ideal candidate is proactive, highly organized, and thrives in a fast-paced environment. This is an excellent opportunity to build a career in sales and be part of a company that values professional growth and development.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct high-volume outreach through email, calls, and social media to identify and engage prospective clients.</li><li>Qualify leads through active communication and discovery to assess their needs and determine fit.</li><li>Schedule meetings and appointments for senior sales team members to move prospects through the sales pipeline.</li><li>Maintain detailed records of interactions and updates within the CRM system.</li><li>Research and stay up to date on industry trends, competitors, and target market insights to enhance outreach efforts.</li><li>Collaborate with marketing and sales teams to execute targeted campaigns and drive brand awareness.</li><li>Meet or exceed weekly and monthly quotas for outreach, lead generation, and appointments set.</li></ul><p><br></p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>We are looking for a highly motivated Inside Sales Representative to join our team in Minneapolis, Minnesota. This Contract-to-Permanent position offers an exciting opportunity to engage with enterprise clients and contribute to our business development efforts. The ideal candidate will have a strong background in inside sales, B2B SaaS, and customer relationship management.</p><p><br></p><p>Responsibilities:</p><p>• Deliver compelling messages to promote effective business strategies, including planning, forecasting, modeling, and budgeting.</p><p>• Identify and follow up on leads with relevant experience, utilizing sales marketing techniques to establish rapport and build relationships.</p><p>• Conduct value-driven discussions with prospects to understand their needs and present tailored solutions.</p><p>• Collaborate with field sales teams to create and implement Account Based Sales Development strategies that target the right audience at the right time.</p><p>• Schedule initial meetings and product demonstrations for the direct sales team with enterprise clients worldwide.</p><p>• Meet and exceed weekly and monthly sales targets, including forecasts, call objectives, and other key performance metrics.</p><p>• Build and maintain a robust sales pipeline, ensuring consistent outreach and follow-up.</p><p>• Utilize Salesforce tools and platforms to manage customer data, track interactions, and optimize sales processes.</p>
<p>We are looking for a skilled Customer Service Representative to join a team in Plymouth, Minnesota. In this role, you will serve as a dispatcher, ensuring the seamless coordination of requests and schedules. This is a long-term contract position that requires exceptional communication skills, adaptability, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including emergency situations, inquiries, follow-ups, and service requests.</p><p>• Schedule and coordinate service appointments to meet customer needs effectively.</p><p>• Create and manage dispatch tickets for all service calls.</p><p>• Assign service technicians to jobs, providing them with necessary details and support.</p><p>• Update and maintain systems to reflect technician availability and schedules.</p><p>• Oversee the dispatch board and ensure schedules are up-to-date.</p><p>• Monitor and forecast workloads to maintain operational efficiency.</p><p>• Deliver accurate information and assistance to technicians during their assignments.</p><p>• Track new service tickets and ensure existing ones are updated promptly.</p>
<p>We are seeking a detail-oriented Estimator to play a key role in supporting our client’s projects from bid through completion. This position combines estimating, client relationship management, and project coordination, requiring a strong understanding of construction processes and documentation. The ideal candidate will have experience reviewing architectural drawings, preparing accurate bids, and ensuring smooth execution of awarded projects while maintaining strong client partnerships.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Review bid invitations and project scopes; collaborate with architects, contractors, and owners to develop effective solutions.</li><li>Analyze construction plans and specifications to prepare precise cost estimates and proposals.</li><li>Develop clear, accurate estimates and provide thorough documentation, highlighting discrepancies, qualifications, or alternative options where appropriate.</li><li>Prepare and submit bids ahead of deadlines and provide timely follow-up to gather feedback and track opportunities.</li><li>Coordinate material procurement and logistics, ensuring timely delivery and communication throughout the project lifecycle.</li><li>Manage project timelines and maintain proactive communication with clients to ensure satisfaction and project success.</li><li>Prepare and submit submittals, close-out packages, and supporting project documentation.</li><li>Track estimating performance, sales activity, and gross margin metrics to support continuous improvement.</li><li>Build and strengthen client relationships through regular check-ins, value-driven communication, and identification of growth opportunities.</li><li>Support business development by assisting with client inquiries and participating in walk-in or call-in sales opportunities.</li></ul>
We are looking for a detail-oriented Financial Analyst/Manager to join our team in Minneapolis, Minnesota. The ideal candidate will play a pivotal role in analyzing financial data, developing models, and providing insights to support strategic decisions. This position offers an opportunity to collaborate with cross-functional teams and drive improvements in profitability and financial processes.<br><br>Responsibilities:<br>• Analyze gross profit trends to identify key drivers, including cost reductions, material variances, and logistics impacts.<br>• Collaborate with sales teams to evaluate the influence of market trends, discounts, and pricing strategies on gross profit.<br>• Develop and maintain robust financial models to support budgeting, forecasting, and strategic planning processes.<br>• Conduct variance analysis to identify discrepancies between actual results and budgeted figures, providing actionable recommendations.<br>• Manage annual budget preparation and oversee ongoing budget monitoring processes.<br>• Improve financial systems and processes to enhance reporting accuracy and efficiency.<br>• Deliver detailed reports and presentations to stakeholders, highlighting key financial performance metrics.<br>• Provide insights and recommendations to support long-term business growth and profitability.<br>• Partner with other departments to ensure alignment of financial strategies with organizational goals.<br>• Monitor industry trends and market data to inform decision-making and strategic planning.
<p>We are looking for a proactive and detail-oriented Customer Success Specialist to join our team in Maple Grove, Minnesota. In this role, you will serve as the key point of contact for customers, ensuring their inquiries are addressed promptly and effectively. This position offers the opportunity to build strong relationships with clients while managing various administrative and customer service tasks.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the outside sales team to meet and exceed customer satisfaction goals.</p><p>• Provide accurate and timely information regarding pricing, inventory availability, shipping costs, and delivery schedules.</p><p>• Handle customer inquiries, prepare price quotations, and initiate purchase orders as needed.</p><p>• Process customer orders, changes, and returns in accordance with departmental policies and procedures.</p><p>• Foster positive and attentive relationships with customers to enhance their overall experience.</p><p>• Calculate pricing, discounts, shipping fees, and sales margins with precision.</p><p>• Investigate and resolve customer complaints related to product quality or shipment issues.</p><p>• Identify opportunities to recommend and close additional purchases of products or services.</p><p>• Maintain organized records of orders and ensure customer information in the database is up-to-date.</p>
We are offering an exciting opportunity for a Tax Manager - Public in Golden Valley, Minnesota, 55427, United States. This role involves managing multiple high-level tax engagements, formulating and delivering innovative tax planning, and providing client service. You will be identifying and capitalizing on business opportunities, working with staff to ensure tax returns are completed correctly, and performing research on tax topics. <br><br>Responsibilities:<br><br>• Manage multiple high level tax engagements ensuring effective execution and delivery<br>• Develop and implement innovative tax planning strategies<br>• Provide exceptional client service and foster business opportunities within our current client base<br>• Work collaboratively with staff to ensure individual and business tax returns are completed correctly and timely<br>• Analyze tax situations from various perspectives to apply the maximum tax benefit<br>• Conduct research on various tax topics and draw conclusions<br>• Lead, develop and mentor team members to enhance their skills<br>• Work with high level clients and review tax returns for accuracy<br>• Participate in business development and community involvement activities<br>• Understand the mindset of a business owner with entrepreneurial spirit<br>• Deliver exceptional customer service to our clients<br>• Participate in coaching employees and career development<br>• Stay up-to-date on the ever-changing tax industry’s regulations and policies.
<p>Robert Half is partnering with an industry leading manufacturer in the Twin Cities specializing in custom production and print finishing services. In this role, you’ll serve as a key liaison between customers, sales, and production—managing projects from order initiation through delivery. You’ll ensure that each job meets customer specifications, timelines, and quality expectations while maintaining strong communication across internal and external stakeholders. This is a great opportunity for someone with manufacturing or print industry experience who brings keen attention to detail, enjoys managing projects, and a passion for building lasting customer relationships.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customers throughout the production process, ensuring clear communication and a positive service experience.</li><li>Translate customer requirements and sales details into accurate production orders, coordinating closely with estimating and production teams.</li><li>Review quotes, specifications, and timelines to confirm project accuracy and feasibility prior to production kickoff.</li><li>Oversee the progress of active jobs, tracking milestones and proactively addressing issues that could affect quality, cost, or delivery dates.</li><li>Facilitate smooth scheduling and workflow between departments to maintain on-time, high-quality output.</li><li>Conduct quality reviews and coordinate proofs, samples, or approvals with customers as needed.</li><li>Provide timely updates to customers and internal teams regarding order status, adjustments, or project challenges.</li><li>Generate billing documentation and ensure completed jobs are invoiced accurately.</li><li>Support account management and sales efforts through strong relationship-building and responsive service to promote repeat business.</li><li>Identify process improvements or communication enhancements to strengthen operational efficiency and customer satisfaction.</li></ul><p><br></p><p><br></p>
<p>Robert Half's client is seeking a highly skilled Legal Assistant or Property Tax Paralegal to support legal operations specializing in property tax law. This role requires strong organizational, research, and communication skills, along with the ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update client data within Salesforce, ensuring accurate and timely information for property tax appeal cases.</p><p>• Conduct research on property tax laws, market trends, and valuation data to support the preparation of appeals.</p><p>• Serve as a key point of contact for clients, assessors, legal teams, and government entities, handling inquiries and communications effectively.</p><p>• Prepare and track legal documents, contracts, and agreements using Salesforce workflows.</p><p>• Organize case timelines and ensure tasks and deadlines are met to support property tax appeals.</p><p>• Provide administrative support to the legal team during hearings, trials, and meetings.</p><p>• Monitor and document performance metrics related to negotiated agreements and legal operations.</p><p>• Collaborate with team members to streamline processes and maintain compliance with property tax appeal requirements.</p><p>• Analyze property and market data to provide insights that guide strategic decisions in legal cases.</p><p>• Manage Salesforce-driven workflows to enhance operational efficiency and client interactions.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Rogers, Minnesota. In this role, you will play a vital part in maintaining accurate financial records, supporting cost accounting processes, and ensuring compliance with financial regulations. This position offers a dynamic opportunity to collaborate across departments and contribute to the financial success of a high-tech manufacturing environment.<br><br>Responsibilities:<br>• Prepare and record journal entries, ensuring the accuracy and completeness of general ledger accounts.<br>• Conduct monthly balance sheet account reconciliations to uphold compliance with internal controls.<br>• Support cost accounting activities, including inventory valuation and standard costing processes.<br>• Manage accounts payable and receivable functions, ensuring timely processing of invoices, payments, and vendor communications.<br>• Compile and analyze financial data for periodic reporting, ensuring timely and precise submission.<br>• Assist in budget preparation and variance analysis to support strategic planning efforts.<br>• Facilitate tax compliance processes, including sales tax filings and property tax reporting, while coordinating with external auditors.<br>• Identify and recommend process improvements to enhance operational efficiency in financial workflows.<br>• Provide documentation and reconciliation support during internal and external audits.<br>• Collaborate with operations and supply chain teams to ensure accurate financial tracking of manufacturing activities.
<p>We are looking for an Operations Specialist to join our team in Minneapolis, Minnesota. This Contract to Hire position requires a dynamic individual with a strong background in food and beverage operations, excellent leadership skills, and the ability to foster a collaborative work environment. The ideal candidate will have a passion for delivering exceptional service while ensuring compliance with operational standards and policies.</p><p><br></p><p>Responsibilities:</p><p>• Support the Director of Operations in managing food and beverage services to ensure efficiency, high standards, and profitability.</p><p>• Supervise, train, and mentor team members to meet quality standards while addressing employment actions such as hiring, promotions, and disciplinary measures.</p><p>• Oversee scheduling and labor planning, ensuring adequate staffing levels for events based on ticket sales and projected demand.</p><p>• Manage catered events from setup to teardown, coordinating with hourly staff, culinary teams, and guests.</p><p>• Monitor compliance with alcohol service policies throughout events and address any issues to maintain 100% adherence.</p><p>• Utilize historical sales and purchasing data to identify trends and optimize cost of goods.</p><p>• Program and manage the point-of-sale system to ensure accurate financial reporting and inventory tracking.</p><p>• Inspect operations regularly to uphold established quality standards and identify areas for improvement.</p><p>• Prepare and submit required reports accurately and on time.</p><p>• Establish and maintain strong relationships with suppliers, vendors, and external stakeholders to positively represent the venue.</p>
<p>We are looking for a skilled Compensation Analyst to join our manufacturing team in the Twin Cities. This long-term contract position offers an exciting opportunity to apply your expertise in compensation strategies and analysis. If you have a strong background in compensation administration and enjoy working in a dynamic environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>Compensation administrator for the Short-Term Incentive Plan </p><ul><li>Run weekly reports for overall bonus incentive eligible participants and upload to vendor. </li><li>Review monthly report for short-term incentive plan participants. Compare with data from finance, address gaps.</li><li>Quarterly, gather employee details for quarterly operations short-term incentive plan.</li><li>Year end, work with finance to validate, QC, and input correct eligible earnings into short-term incentive plan tool.</li><li>Coordinate payment files to regions and local payroll.</li><li>Support the setup of the year-end and initial launches of the short-term incentive plan tool to managers and participants.</li><li>Coordinate the posting of quarterly payment dates.</li></ul><p>Support the Sales Incentive Plan </p><ul><li>Provide quarterly support of the short-term incentive plan tool, in partnership with finance.</li><li>Work with finance to validate, QC, and input correct eligible earnings into tool.</li><li>Assist with annual set-up of plan specifics.</li><li>Coordinate the posting of quarterly payment dates.</li></ul><p>Data analysis and validation </p><ul><li>Support compensation committee and proxy data analysis and presentations. </li><li>Validate merit budgets and salary ranges within Workday and post on intranet.</li><li>Provide requested data regarding Workday variable compensation to finance and internal audit.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Marketing Automation Specialist to join our team on a long-term contract basis. This hybrid role in Minneapolis, Minnesota, offers the opportunity to create and manage impactful marketing automation campaigns using HubSpot. The ideal candidate will combine technical proficiency with creative problem-solving to drive lead engagement and business growth.<br><br>Responsibilities:<br>• Manage and optimize HubSpot workflows, including lead scoring, segmentation, and automated campaigns.<br>• Collaborate with sales and marketing teams to develop strategies that support lead generation and pipeline goals.<br>• Create and maintain dashboards and reports to monitor campaign effectiveness and key performance metrics.<br>• Conduct A/B testing to improve engagement rates and conversion outcomes.<br>• Ensure seamless integration between HubSpot and other systems, such as Salesforce, to enhance data accuracy and efficiency.<br>• Develop compelling email marketing campaigns, including copywriting and audience targeting.<br>• Leverage tools like Google Ads and Google Analytics to bolster digital marketing efforts.<br>• Stay updated on industry trends and emerging technologies to refine marketing automation strategies.<br>• Provide training and support to team members on HubSpot functionalities and best practices.
<p>We are looking for an organized and proactive Front Desk Coordinator to join our team in Savage, Minnesota. This position requires an individual with strong multitasking skills who can manage front desk operations, coordinate client visits, and support office activities with precision. The ideal candidate will excel in handling administrative tasks, managing schedules, and providing exceptional service to both internal and external stakeholders. The Front Desk Coordinator will play a critical role as the first point of contact for visitors, ensuring a welcoming and professional environment while efficiently directing inquiries. This individual will also handle a variety of day-to-day office functions, including maintaining office supplies, assisting with scheduling, and supporting various team projects. </p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact at the front desk, welcoming visitors and addressing inquiries from employees and guests.</p><p>• Manage and track visitor check-ins, ensuring proper documentation and coordination with relevant teams.</p><p>• Plan and oversee client visits, including catering arrangements and logistics, ensuring seamless execution.</p><p>• Organize and support employee events within the office, including scheduling and coordinating necessary resources.</p><p>• Maintain and update spreadsheets tracking employee locations and zip codes for newsletters and mailings.</p><p>• Distribute leads to the marketing and sales teams, ensuring timely and accurate communication.</p><p>• Edit and manage client forms using Adobe Acrobat, including creating and modifying PDFs as needed.</p><p>• Assist with training coordination within the facility, handling scheduling, setup, cleanup, and catering arrangements.</p><p>• Address employee requests and coordinate with custodial services to resolve office-related issues.</p><p>• Answer inbound calls using a multi-line phone system, providing efficient and effective communication</p>
We are looking for a skilled Financial Analyst/Manager to join our team in Minneapolis, Minnesota. This role is essential for driving revenue growth, profitability, and operational efficiency across sales, marketing, and product channels. The ideal candidate will actively contribute to the development of financial strategies and provide actionable insights to support business objectives.<br><br>Responsibilities:<br>• Establish revenue and profit targets on annual, quarterly, monthly, and daily bases, ensuring alignment with organizational goals.<br>• Collaborate with business leaders across sales, marketing, supply chain, and product teams to achieve gross profit objectives.<br>• Analyze product and channel performance to optimize order and delivery outcomes while meeting established goals.<br>• Evaluate marketing expenditures to enhance cost efficiency and improve conversion rates within the sales funnel.<br>• Develop and maintain financial models to support strategic decision-making and performance tracking.<br>• Provide detailed sales and marketing reports to support leadership in identifying growth opportunities.<br>• Conduct variance analysis to compare actual financial performance against budgets and forecasts.<br>• Lead the budgeting process, ensuring accuracy and alignment with corporate objectives.<br>• Deliver actionable insights through in-depth financial analysis to support key business decisions.<br>• Monitor and report on gross profit trends, identifying areas for improvement and recommending solutions.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this Contract-to-permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for individuals who excel in communication and thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries regarding subscriptions, digital products, and website support.<br>• Direct customers to relevant departments or teams to address specific concerns.<br>• Conduct outbound calls to update customers about their account status and auto-renewal information.<br>• Collaborate with internal teams, including marketing and support, to enhance overall customer experience.<br>• Strive to meet individual and team call quotas while achieving retention goals.<br>• Adhere to established communication protocols and company guidelines in all interactions.<br>• Maintain a customer-centric approach to deliver solutions that ensure satisfaction.
We are looking for a dedicated HR Project Manager to oversee and drive sales incentive plan initiatives as well as other HR-related projects. This position requires someone who excels at communication and collaboration, while being highly organized and detail-oriented. As part of a long-term contract in Minnetonka, Minnesota, the role offers the opportunity to work closely with teams across compensation, finance, and sales, among others, to deliver impactful outcomes.<br><br>Responsibilities:<br>• Develop and manage project plans detailing tasks, timelines, deliverables, and milestones to ensure objectives are met.<br>• Track project progress regularly and provide updates to stakeholders, ensuring transparency.<br>• Document and maintain comprehensive project records, including status reports and key updates.<br>• Facilitate effective communication among stakeholders and coordinate deliverables to meet goals.<br>• Act as a central resource by sharing project-related information, providing direction, and addressing risks or issues.<br>• Collaborate with teams and stakeholders to secure resources and align schedules with project requirements.<br>• Identify and escalate changes in scope, budget, or timing, proposing solutions to address any impacts.<br>• Organize and lead productive project meetings, ensuring agendas are clear and actionable.<br>• Create and maintain project documentation in compliance with HR policies and best practices.<br>• Support communication and change management efforts by integrating them into project plans and creating relevant resources.
<p>We are looking for a skilled and motivated accounts receivable specialist to join our team in Mendota Heights, Minnesota. As a key part of our customer service operations, you will be responsible for managing client accounts, resolving payment issues, and ensuring compliance with relevant policies and regulations. This is a long-term contract position offering the opportunity to build lasting relationships with customers while contributing to the organization's financial success.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with customers to address overdue accounts, negotiate payment arrangements, and resolve disputes.</p><p>• Maintain accurate and detailed records of customer interactions and account statuses.</p><p>• Ensure all collection activities comply with federal, state, and company regulations.</p><p>• Utilize computer applications, including Microsoft Word and other relevant software, to manage and document account information.</p><p>• Work independently to prioritize tasks and manage time efficiently to meet collection goals.</p><p>• Stay updated on company policies and procedures related to collections to provide accurate information to customers.</p><p>• Collaborate with internal teams to address complex payment issues and enhance customer satisfaction.</p><p>• Review account details to identify discrepancies and take appropriate action to resolve them.</p><p>• Process payments and ensure proper documentation of transactions.</p><p>• Provide insights and recommendations to improve collection processes and customer service practices.</p>
<p>We are looking for a dedicated Customer Service Representative to join our client on a contract basis with potential to hire in the south metro, Minnesota area. In this role, you will provide exceptional support to customers, ensuring their needs are met efficiently and professionally. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities:</p><ul><li>Respond to customer inquiries via phone or email, providing accurate and timely information.</li><li>Resolve customer issues by identifying solutions and coordinating with relevant departments.</li><li>Maintain detailed records of interactions and transactions in the customer management system.</li><li>Assist with logistical arrangements and scheduling to ensure smooth operations.</li><li>Process customer requests, orders, and updates with precision and efficiency.</li><li>Collaborate with team members to improve service processes and enhance customer satisfaction.</li><li>Perform general office tasks, including data entry and filing, to support daily operations.</li><li>Utilize typing skills to draft and edit correspondence and reports as needed.</li><li>Monitor and manage customer accounts to ensure information is up-to-date.</li><li>Provide proactive communication to customers regarding service updates or changes.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Roseville, Minnesota. This is a contract position within the non-profit sector, offering an opportunity to make a meaningful impact while utilizing your communication and organizational skills. The ideal candidate will excel in managing client interactions, resolving issues, and maintaining accurate records.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and concerns with professionalism.<br>• Manage email correspondence, ensuring timely and accurate responses to client requests.<br>• Perform data entry tasks to maintain organized and up-to-date records.<br>• Handle both inbound and outbound calls to provide information and assist with services.<br>• Schedule appointments efficiently, coordinating with clients and internal teams.<br>• Process orders with attention to detail and accuracy.<br>• Utilize Microsoft Excel and Word to create, update, and maintain essential documentation.<br>• Support recruiting activities by assisting in registration and onboarding processes.<br>• Resolve conflicts effectively, ensuring customer satisfaction and positive outcomes.<br>• Guide clients through the registration process, providing clear instructions and assistance.
<p>We are looking for an experienced Director of Revenue to join our team on a contract basis. This role focuses on managing critical revenue operations and ensuring compliance with ASC 606. The position offers the opportunity to collaborate across multiple departments, including Sales, FP& A, and Legal, and contribute to strategic decision-making. This is a contract position lasting 3-4 months, with the potential for extension based on business needs. </p><p> Responsibilities:</p><p> • Serve as the primary advisor on revenue recognition during contract negotiations, working closely with Sales, Sales Operations, and Legal teams. • Oversee monthly and annual revenue close processes, ensuring accurate reconciliations and timely reporting.</p><p> • Conduct detailed analyses of customer activity and account changes, utilizing systems such as NetSuite and Power BI. • Lead revenue-related audit activities, preparing necessary documentation and addressing inquiries from auditors. </p><p>• Develop and refine revenue recognition policies to align with ASC 606 compliance standards</p><p>• Maintain and enhance system controls to ensure accurate financial reporting and early identification of revenue issues.</p><p> • Provide leadership and mentorship to team members, fostering growth and development.</p><p> • Collaborate with cross-functional teams to support organizational objectives and improve revenue operations. </p><p><br></p><p> Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
