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SELECTED FINANCIAL DATA
(in millions, except per share amounts)
YEARS ENDED DECEMBER 31,
INCOME STATEMENT
SERVICE REVENUES |
(in millions) |
2021 $6,461.4 |
2020 $5,109.0 |
2019 $6,074.4 |
2018 $5,800.3 |
2017 $5,266.8 |
2016 $5,250.4 |
2015 $5,094.9 |
2014 $4,695.0 |
2013 $4,245.9 |
2012 $4,111.2 |
2011 $3,777.0 |
NET INCOME |
(in millions) |
2021 $598.6 |
2020 $306.3 |
2019 $454.4 |
2018 $434.3 |
2017 $290.6 |
2016 $343.4 |
2015 $357.8 |
2014 $305.9 |
2013 $252.2 |
2012 $209.9 |
2011 $149.9 |
DILUTED NET INCOME PER SHARE, AS REPORTED |
2021 $5.36 |
2020 $2.70 |
2019 $3.90 |
2018 $3.57 |
2017 $2.33 |
2016 $2.67 |
2015 $2.69 |
2014 $2.26 |
2013 $1.83 |
2012 $1.50 |
2011 $1.04 |
DILUTED SHARES |
2021 111.7 |
2020 113.3 |
2019 116.4 |
2018 121.6 |
2017 124.9 |
2016 128.8 |
2015 132.9 |
2014 135.5 |
2013 137.6 |
2012 139.4 |
2011 141.8 |
DIVIDENDS DECLARED PER SHARE |
2021 $1.52 |
2020 $1.36 |
2019 $1.24 |
2018 $1.12 |
2017 $.96 |
2016 $.88 |
2015 $.80 |
2014 $.72 |
2013 $.64 |
2012 $.60 |
2011 $.56 |
CASH FLOWS
CAPITAL EXPENDITURES* |
(in millions) |
2021 $67.9 |
2020 $66.6 |
2019 $89.8 |
2018 $42.5 |
2017 $40.8 |
2016 $83.0 |
2015 $75.1 |
2014 $62.8 |
2013 $53.7 |
2012 $50.1 |
2011 $56.5 |
* Capital expenditures for the years ended December 31, 2021, 2020 and 2019 include capitalized cloud computing implementation costs.
NET CASH FLOWS BEFORE FINANCING ACTIVITIES |
(in millions) |
2021 $515.5 |
2020 $606.0 |
2019 $417.5 |
2018 $483.8 |
2017 $374.5 |
2016 $329.8 |
2015 $320.3 |
2014 $252.1 |
2013 $211.4 |
2012 $216.2 |
2011 $192.9 |
REPURCHASE OF COMMON STOCK |
(in millions) |
2021 $287.7 |
2020 $159.2 |
2019 $277.5 |
2018 $353.5 |
2017 $231.7 |
2016 $176.0 |
2015 $271.1 |
2014 $153.8 |
2013 $168.0 |
2012 $176.8 |
2011 $168.1 |
DIVIDENDS PAID |
(in millions) |
2021 $170.6 |
2020 $155.9 |
2019 $145.6 |
2018 $136.4 |
2017 $121.0 |
2016 $114.2 |
2015 $107.6 |
2014 $97.6 |
2013 $89.2 |
2012 $84.1 |
2011 $80.3 |
BALANCE SHEET
ACCOUNTS RECEIVABLE, NET |
(in millions) |
2021 $984.7 |
2020 $714.2 |
2019 $832.8 |
2018 $794.4 |
2017 $732.4 |
2016 $703.2 |
2015 $704.6 |
2014 $657.7 |
2013 $551.9 |
2012 $512.9 |
2011 $493.3 |
TOTAL ASSETS |
(in millions) |
2021 $2,952.4 |
2020 $2,557.4 |
2019 $2,311.4 |
2018 $1,903.1 |
2017 $1,867.5 |
2016 $1,778.0 |
2015 $1,671.0 |
2014 $1,620.8 |
2013 $1,497.7 |
2012 $1,367.0 |
2011 $1,297.4 |
STOCKHOLDERS’ EQUITY |
(in millions) |
2021 $1,381.1 |
2020 $1,205.3 |
2019 $1,143.7 |
2018 $1,063.2 |
2017 $1,105.3 |
2016 $1,086.6 |
2015 $1,003.8 |
2014 $979.9 |
2013 $919.6 |
2012 $842.0 |
2011 $800.5 |
* Capital expenditures for the years ended December 31, 2021, 2020 and 2019 include capitalized cloud computing implementation costs.
Financial Highlights
Financial Highlights
SERVICE REVENUES |
(in millions) |
2017 $5,266.8 |
2018 $5,800.3 |
2019 $6,074.4 |
2020 $5,109.0 |
2021 $6,461.4 |
NET INCOME |
(in millions) |
2017 $290.6 |
2018 $434.3 |
2019 $454.4 |
2020 $306.3 |
2021 $598.6 |
DILUTED NET INCOME PER SHARE |
2017 $2.33 |
2018 $3.57 |
2019 $3.90 |
2020 $2.70 |
2021 $5.36 |
DIVIDENDS DECLARED PER SHARE |
2017 $ .96 |
2018 $1.12 |
2019 $1.24 |
2020 $1.36 |
2021 $1.52 |