Frequently asked questions
At Robert Half, we specialise in a wide range of office support and administrative roles across the UK, from entry-level to senior positions. This includes roles such as:
Executive Assistants (EA): Providing high-level support to senior management and C-suite executives.
Personal Assistants (PA): Offering dedicated support to executives, managing diaries and communication.
Administrative Assistants: Handling general office duties, scheduling, and administrative tasks.
Office Managers: Overseeing day-to-day office operations, facilities management, and team coordination.
Receptionists & Front-of-House Staff: Managing front desk duties, handling visitor interactions, and supporting office communications.
Customer Service Representatives & Client Support Specialists: Providing exceptional customer care and resolving client inquiries.
Data Entry Clerks & Administrators: Accurately inputting, managing, and processing data for operational efficiency.
HR Administrators & Recruitment Coordinators: Assisting with HR functions, recruitment, and staff coordination.
Team Assistants & Office Support Specialists: Providing essential support to teams across various departments.
Legal Secretaries & Paralegals: Specialising in legal office support and documentation management.
Finance Assistants & Bookkeeping Support: Assisting with financial record-keeping, invoicing, and general office finance tasks.
Marketing Assistants & Campaign Coordinators: Supporting marketing and advertising teams with administrative duties and project assistance.
We recruit within various industries, from legal and finance to healthcare and technology, ensuring we find the right fit for your specific needs.
What types of office support and administrative roles does Robert Half specialise in the UK?
What types of office support and administrative roles does Robert Half specialise in the UK?
At Robert Half, we specialise in a wide range of office support and administrative roles across the UK, from entry-level to senior positions. This includes roles such as:
Executive Assistants (EA): Providing high-level support to senior management and C-suite executives.
Personal Assistants (PA): Offering dedicated support to executives, managing diaries and communication.
Administrative Assistants: Handling general office duties, scheduling, and administrative tasks.
Office Managers: Overseeing day-to-day office operations, facilities management, and team coordination.
Receptionists & Front-of-House Staff: Managing front desk duties, handling visitor interactions, and supporting office communications.
Customer Service Representatives & Client Support Specialists: Providing exceptional customer care and resolving client inquiries.
Data Entry Clerks & Administrators: Accurately inputting, managing, and processing data for operational efficiency.
HR Administrators & Recruitment Coordinators: Assisting with HR functions, recruitment, and staff coordination.
Team Assistants & Office Support Specialists: Providing essential support to teams across various departments.
Legal Secretaries & Paralegals: Specialising in legal office support and documentation management.
Finance Assistants & Bookkeeping Support: Assisting with financial record-keeping, invoicing, and general office finance tasks.
Marketing Assistants & Campaign Coordinators: Supporting marketing and advertising teams with administrative duties and project assistance.
We recruit within various industries, from legal and finance to healthcare and technology, ensuring we find the right fit for your specific needs.
We understand that urgent hiring needs can arise unexpectedly. Robert Half has a robust network of pre-screened, qualified candidates ready for immediate placement. For temporary roles, we can often provide staff within hours. For permanent positions, our streamlined recruitment process and extensive candidate database allow us to quickly identify and present suitable candidates. We prioritise efficiency without compromising on quality.
How does Robert Half handle urgent hiring needs for temporary or permanent admin staff?
How does Robert Half handle urgent hiring needs for temporary or permanent admin staff?
We understand that urgent hiring needs can arise unexpectedly. Robert Half has a robust network of pre-screened, qualified candidates ready for immediate placement. For temporary roles, we can often provide staff within hours. For permanent positions, our streamlined recruitment process and extensive candidate database allow us to quickly identify and present suitable candidates. We prioritise efficiency without compromising on quality.
Our approach is highly consultative. We begin by thoroughly understanding your company's specific requirements, including the necessary skills, experience and cultural fit. We have detailed discussions to learn about your company culture, values and the specific challenges of the role. This ensures we present candidates who not only have the right qualifications but also align with your company's ethos.
What is Robert Half's approach to understanding a client's specific needs and company culture?
What is Robert Half's approach to understanding a client's specific needs and company culture?
Our approach is highly consultative. We begin by thoroughly understanding your company's specific requirements, including the necessary skills, experience and cultural fit. We have detailed discussions to learn about your company culture, values and the specific challenges of the role. This ensures we present candidates who not only have the right qualifications but also align with your company's ethos.
Robert Half utilises a multi-faceted approach to source qualified candidates. This may include:
Our extensive proprietary database: Containing a large network of pre-screened professionals
Online job boards and social media platforms: Expanding our reach to a wider pool of candidates
Networking and referrals: Leveraging our industry connections to identify top talent
Targeted recruitment campaigns: Focusing on specific skill sets and industries
We are committed to actively seeking out the best candidates in the market.
How does Robert Half source qualified candidates for administrative roles?
How does Robert Half source qualified candidates for administrative roles?
Robert Half utilises a multi-faceted approach to source qualified candidates. This may include:
Our extensive proprietary database: Containing a large network of pre-screened professionals
Online job boards and social media platforms: Expanding our reach to a wider pool of candidates
Networking and referrals: Leveraging our industry connections to identify top talent
Targeted recruitment campaigns: Focusing on specific skill sets and industries
We are committed to actively seeking out the best candidates in the market.
At Robert Half, we seek a combination of both hard and soft skills, tailored to the specific requirements of each role. Common skills and qualifications we look for include:
Proficiency in Microsoft Office Suite: Strong knowledge of Word, Excel, PowerPoint, Outlook, and other office productivity tools.
Excellent communication skills: Both written and verbal communication abilities, with proficiency in business correspondence, phone etiquette, and client interactions.
Strong organisational and time-management skills: Demonstrated ability to manage calendars, organise meetings, and prioritise tasks in fast-paced environments.
Ability to multitask and prioritise effectively: Experience in handling multiple projects simultaneously, managing deadlines, and adjusting priorities as needed.
Attention to detail and accuracy: High level of accuracy in tasks such as data entry, scheduling, document preparation, and reporting.
Relevant experience in similar roles: Previous experience in office support, administrative, or executive assistant positions, or within a related field.
Industry-specific certifications or qualifications: Professional certifications such as CIPD for HR roles, ILM for leadership, or legal secretarial qualifications (if applicable).
CRM and ERP systems knowledge: Experience with Customer Relationship Management (CRM) systems such as Salesforce, or Enterprise Resource Planning (ERP) tools like SAP.
Project management skills: Experience using tools like Trello, Asana, or Microsoft Project to support project coordination and task tracking.
Explore our latest Salary Guide to find out the latest skills and jobs in-demand.
What specific skills and qualifications does Robert Half look for in office support candidates?
What specific skills and qualifications does Robert Half look for in office support candidates?
At Robert Half, we seek a combination of both hard and soft skills, tailored to the specific requirements of each role. Common skills and qualifications we look for include:
Proficiency in Microsoft Office Suite: Strong knowledge of Word, Excel, PowerPoint, Outlook, and other office productivity tools.
Excellent communication skills: Both written and verbal communication abilities, with proficiency in business correspondence, phone etiquette, and client interactions.
Strong organisational and time-management skills: Demonstrated ability to manage calendars, organise meetings, and prioritise tasks in fast-paced environments.
Ability to multitask and prioritise effectively: Experience in handling multiple projects simultaneously, managing deadlines, and adjusting priorities as needed.
Attention to detail and accuracy: High level of accuracy in tasks such as data entry, scheduling, document preparation, and reporting.
Relevant experience in similar roles: Previous experience in office support, administrative, or executive assistant positions, or within a related field.
Industry-specific certifications or qualifications: Professional certifications such as CIPD for HR roles, ILM for leadership, or legal secretarial qualifications (if applicable).
CRM and ERP systems knowledge: Experience with Customer Relationship Management (CRM) systems such as Salesforce, or Enterprise Resource Planning (ERP) tools like SAP.
Project management skills: Experience using tools like Trello, Asana, or Microsoft Project to support project coordination and task tracking.
Explore our latest Salary Guide to find out the latest skills and jobs in-demand.
We employ various methods to assess soft skills and cultural fit, including:
Skills assessments: Evaluating communication, problem-solving and other relevant soft skills
Reference checks: Gathering feedback from previous employers
Discussions about company culture and values: Ensuring alignment with your organisation
Our goal is to identify candidates who will not only perform well but also thrive in your company environment.
How does Robert Half assess candidates' soft skills and cultural fit?
How does Robert Half assess candidates' soft skills and cultural fit?
We employ various methods to assess soft skills and cultural fit, including:
Skills assessments: Evaluating communication, problem-solving and other relevant soft skills
Reference checks: Gathering feedback from previous employers
Discussions about company culture and values: Ensuring alignment with your organisation
Our goal is to identify candidates who will not only perform well but also thrive in your company environment.
Yes, we conduct thorough background and reference checks on candidates. These checks can include verification of employment history, education, and professional licenses, as well as criminal background checks where appropriate and legally permissible. We adhere to strict confidentiality and compliance standards throughout this process.
Does Robert Half conduct background checks and reference checks on candidates?
Does Robert Half conduct background checks and reference checks on candidates?
Yes, we conduct thorough background and reference checks on candidates. These checks can include verification of employment history, education, and professional licenses, as well as criminal background checks where appropriate and legally permissible. We adhere to strict confidentiality and compliance standards throughout this process.
We strive to make the recruitment process as seamless and efficient as possible for you. Your involvement will depend on your preferences and needs. We handle the initial sourcing, screening and pre-vetting, presenting you with a shortlist of highly qualified candidates. You will have the opportunity to conduct final interviews and make the ultimate hiring decision. We are flexible and can tailor our approach to meet your specific requirements.
How involved will I be in the recruitment process?
How involved will I be in the recruitment process?
We strive to make the recruitment process as seamless and efficient as possible for you. Your involvement will depend on your preferences and needs. We handle the initial sourcing, screening and pre-vetting, presenting you with a shortlist of highly qualified candidates. You will have the opportunity to conduct final interviews and make the ultimate hiring decision. We are flexible and can tailor our approach to meet your specific requirements.
We understand the importance of timely communication. You will receive regular updates on the progress of your vacancy, including candidate submissions, interview schedules and feedback. We are committed to keeping you informed every step of the way. Our consultants are readily available to answer any questions and provide additional information as often as needed.
How often will I receive updates on the progress of my vacancy?
How often will I receive updates on the progress of my vacancy?
We understand the importance of timely communication. You will receive regular updates on the progress of your vacancy, including candidate submissions, interview schedules and feedback. We are committed to keeping you informed every step of the way. Our consultants are readily available to answer any questions and provide additional information as often as needed.
