We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry. Responsibilities: • Oversee and manage business-to-business collections processes to recover outstanding payments efficiently. • Collaborate with clients to address payment discrepancies and resolve issues professionally. • Maintain accurate records of collection activities using accounting software systems. • Communicate effectively with internal teams to ensure alignment on collection priorities. • Provide support in handling a backlog of collections while adhering to company policies. • Utilize tools such as Great Plains and Xero to track payment statuses and update financial records. • Monitor accounts for overdue payments and take proactive measures to minimize delinquencies. • Analyze trends in payment delays and recommend strategies to improve collection outcomes. • Prepare detailed reports on collection activities for management review. • Deliver excellent customer service to clients while safeguarding company interests.

• Minimum of 2 years of experience in business-to-business collections. • Proficiency in accounting software systems, including Great Plains and Xero. • Strong understanding of collection processes and payment management. • Excellent communication and negotiation skills for client interactions. • Ability to work collaboratively within a team environment. • Familiarity with CRM systems and financial services tools. • Detail-oriented with strong organizational skills to manage multiple accounts. • Experience in the media industry is considered an asset.

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Toronto, ON
onsite
Temporaire
25.00 - 30.00 CAD / Hourly
We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry. Responsibilities: • Oversee and manage business-to-business collections processes to recover outstanding payments efficiently. • Collaborate with clients to address payment discrepancies and resolve issues professionally. • Maintain accurate records of collection activities using accounting software systems. • Communicate effectively with internal teams to ensure alignment on collection priorities. • Provide support in handling a backlog of collections while adhering to company policies. • Utilize tools such as Great Plains and Xero to track payment statuses and update financial records. • Monitor accounts for overdue payments and take proactive measures to minimize delinquencies. • Analyze trends in payment delays and recommend strategies to improve collection outcomes. • Prepare detailed reports on collection activities for management review. • Deliver excellent customer service to clients while safeguarding company interests.
2025-11-25T15:29:15Z