<p>Our client, a leader in the hospitality sector, is seeking an accomplished Senior Accountant to join their dynamic finance team. This position is ideal for a motivated professional eager to take on increasing responsibilities, further their career, and be mentored by experienced leaders. this role has the ability to work from home and will require occasional in office presence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Manage full-cycle accounting duties, ensuring accuracy and compliance with internal and external accounting standards.</p><p>• Oversee month-end and year-end closing processes, including preparation of journal entries, account reconciliations, and financial reporting.</p><p>• Assist in the preparation and analysis of budgets, forecasts, and financial plans in partnership with the finance team.</p><p>• Prepare audit and tax working papers, and support all external audit and tax processes.</p><p>• Oversee payroll processes and serve as a backup for payroll administration as needed.</p><p>• Analyze financial results, investigate variances, and provide recommendations to improve financial performance.</p><p>• Maintain strong internal controls within the accounting function and support process improvements.</p><p>• Serve as a business partner to operational teams, providing financial insights that support sound decision-making.</p><p>• Participate in special projects and other duties as assigned.</p><p><br></p><p><br></p>
We are looking for an experienced Accounts Payable Team Lead to join our team in North Vancouver, British Columbia. This long-term contract position offers a hybrid work arrangement, combining in-office collaboration with remote flexibility. The ideal candidate will oversee accounts payable operations, ensuring accuracy, efficiency, and compliance while guiding a dedicated team.<br><br>Responsibilities:<br>• Supervise and support the global accounts payable team, ensuring timely and accurate processing of invoices.<br>• Review and resolve payment discrepancies, escalating issues when necessary.<br>• Manage the shared inbox, overseeing team responses and verifying the accuracy of communications.<br>• Process ad hoc payments, including wire transfers, and ensure payment runs are completed weekly.<br>• Reconcile vendor accounts and address any outstanding issues or disputes.<br>• Monitor workflow based on payment terms and manage high-volume invoice processing.<br>• Perform three-way matching and purchase order verification to ensure compliance.<br>• Initiate payroll payments and handle multicurrency transactions, including Mexican pesos.<br>• Conduct regular reviews of team performance, providing feedback and implementing improvements.<br>• Collaborate with other departments to address cross-functional accounts payable queries.
<p><strong>Overview:</strong></p><p>Our client, a prominent leader in the hospitality sector, is seeking an experienced Controller to oversee financial operations across their dynamic organization. The ideal candidate will bring proven leadership skills, a background in audit within the hospitality industry, and a track record of driving operational efficiencies.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Lead, mentor, and develop an accounting team responsible for full-cycle operational accounting, monthly close, and accurate financial reporting.</p><p>• Oversee month-end closing processes, ensuring timely completion, integrity of reporting, and adherence to ASPE and company policies.</p><p>• Prepare and present accurate financial statements and management reports to senior leadership.</p><p>• Champion process improvements and create/update Standard Operating Procedures (SOPs) to enhance operational effectiveness and efficiency.</p><p>• Act as a key liaison with external auditors, ensuring audit readiness and oversight of compliance initiatives.</p><p>• Collaborate closely with the FP& A team on budgeting, forecasting, and analyzing budget vs. actuals for multiple business units/entities.</p><p>• Drive strategic initiatives, supporting executive leadership with actionable insights and recommendations.</p><p>• Ensure strong controls and processes to safeguard company assets and support sustainable growth.</p><p><br></p><p><br></p><p><br></p>
<p>Our client, a well-established and long-standing North Vancouver organization, is seeking an experienced Accountant to join their close-knit team and take ownership of day-to-day accounting activities across multiple entities.</p><p><br></p><p>Known for their strong reputation, long employee tenure, and positive work environment, this organization offers flexible working hours and places a strong emphasis on work-life balance. This is an excellent opportunity for someone who values stability, collaboration, and a supportive work culture. Located in a bright, spacious office, this role offers a long-term opportunity with a stable company where people truly enjoy coming to work.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Full-cycle accounting for multiple entities</li><li>Bank and intercompany reconciliations</li><li>Handle accounts payable and accounts receivable</li><li>Intercompany billings and allocations</li><li>Cash management and banking</li><li>Maintaining accurate financial records including preparing financial statements</li><li>Processing Canadian and U.S. payroll</li><li>GST, PST, U.S. state sales tax filings and income tax payments (Canada & U.S.)</li></ul>
<p>Finance Business Partner – Manufacturing</p><p>Location: Vancouver</p><p>Travel: Regular travel across North America required</p><p><br></p><p><strong>Position Overview</strong></p><p><br></p><p>Our client, a growing manufacturing organization, is seeking a Finance Business Partner to support one of its key manufacturing plants. This role will act as a strategic partner to plant leadership, providing financial insight, analysis, and oversight to drive operational performance and informed decision-making. The successful candidate will bring strong manufacturing finance experience, a solid understanding of IFRS, and hands-on exposure to inventory and plant-level reporting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Serve as the primary finance partner to plant operations, providing timely and actionable financial insights</li><li>Lead monthly and quarterly financial reporting, including variance analysis, forecasting, and performance commentary</li><li>Ensure accurate financial reporting in accordance with IFRS</li><li>Oversee and participate in inventory management and physical inventory counts, including standard costing, inventory valuation, and reconciliation</li><li>Partner with operations on budgeting, forecasting, cost control, and productivity initiatives</li><li>Analyze manufacturing KPIs, margins, and cost drivers to support continuous improvement</li><li>Support internal and external audits, including preparation of audit schedules and inventory documentation</li><li>Ensure strong internal controls and compliance with corporate policies and procedures</li><li>Collaborate cross-functionally with supply chain, operations, and corporate finance teams</li><li>Travel to other manufacturing sites within North America as required</li></ul>
<p>An established and growing construction services organization, well-respected in Western Canada, is seeking a highly skilled Executive Assistant to support its CEO, executive leadership team, and Board. This position requires a proactive and exceptionally organized professional with a service mindset, who can thrive in a dynamic, deadline-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Provide direct administrative support to senior executive team members, including scheduling, calendar management, travel coordination, and expense reporting.</p><p>• Coordinate logistics and material preparation for Board and Board Committee meetings (scheduling, agendas, minutes, distribution of materials, attendance tracking, refreshments, AV, etc.).</p><p>• Draft, proof, and manage correspondence, memos, reports, and filings on behalf of the executive team.</p><p>• Foster a welcoming and professional environment for internal staff and visitors to the corporate office.</p><p>• Ensure smooth operations of corporate office services, including liaising with vendors, maintenance requests, and supporting internal relocations.</p><p>• Organize and execute company-wide and executive-level events (e.g., board meetings, holidays, annual reports).</p><p>• Oversee and support the work of an administrative/front desk professional.</p><p>• Maintain strict confidentiality on all Board, executive, and company matters.</p>
<p>A respected and innovative real estate developer in Vancouver is conducting a confidential search for a Financial Controller. This key leadership role will oversee the entire accounting function and support executive decision-making across diverse development projects. This newly available position is ideal for a seasoned finance professional with exceptional team leadership abilities and property development experience.</p><p><br></p><p><strong>Primary Functions:</strong></p><ul><li>Supervise all transactional accounting processes, including payables, receivables, general ledger, payroll, and benefits administration, ensuring data accuracy and protection of sensitive information.</li><li>Prepare and review periodic financial statements while upholding rigorous compliance standards and established accounting guidelines.</li><li>Direct all closing processes at month and year end, managing documentation with discretion.</li><li>Lead, support, and mentor a specialized accounting team, facilitating professional development and regular confidential performance reviews.</li><li>Establish, oversee, and update annual budgets and financial forecasting, reporting directly to senior management and identifying key variances discreetly.</li><li>Administer robust and confidential internal controls; coordinate external audits and proactively address any opportunities for improvement.</li><li>Advise executive leadership with clear financial analysis and confidential recommendations aligning with organizational goals.</li><li>Collaborate cross-functionally to support core business initiatives with informed financial guidance.</li><li>Evaluate, implement, and monitor accounting systems; drive ongoing process improvements ensuring operational excellence.</li></ul><p><br></p>
<p>Location: Surrey, BC (Hybrid – 2-3 days in office/ on site)</p><p>Employment Type: Permanent, Full-Time</p><p>Salary: $70,000 – $75,000 per annum</p><p><br></p><p><strong>The Opportunity</strong></p><p>We are partnering with a well-established organization to recruit an Accounts Receivable (AR) Supervisor for a key leadership role within their finance team. This position is ideal for someone who thrives in a problem-solving, analytical environment, enjoys managing complex accounts, and has proven experience leading people. This role combines hands-on credit management and AR oversight with direct team leadership, making it well-suited for someone ready to take ownership of both people and process.</p><p><br></p><p><strong>Why This Role</strong></p><ul><li>Hybrid schedule offering excellent flexibility </li><li>A role with real ownership and autonomy over accounts and team direction</li><li>Exposure to complex AR and credit decision-making</li><li>Stable, permanent opportunity with long-term growth potential</li></ul>
We are looking for a skilled Payroll Administrator to join our team on a contract basis in Vancouver, British Columbia. In this role, you will play a key part in ensuring accurate and efficient payroll processing while supporting benefits administration and reconciliations. This is an excellent opportunity for someone with strong attention to detail and technical skills to contribute to a dynamic environment.<br><br>Responsibilities:<br>• Manage day-to-day payroll activities, including processing employee changes, benefits updates, and payroll inputs.<br>• Perform benefits and pension reconciliations accurately and in a timely manner.<br>• Prepare payroll journal entries and ensure all post-payroll tasks are completed efficiently.<br>• Utilize Excel for reconciliation tasks, including creating pivot tables, performing lookups, and analyzing discrepancies.<br>• Execute payroll processes independently with minimal supervision, ensuring accuracy and compliance.<br>• Collaborate with the team during initial onboarding to set up IT systems and gain access to payroll platforms.<br>• Maintain regular communication with management to provide updates and address any issues.<br>• Support semi-monthly payroll operations, including handling salaries, commissions, bonuses, and preparing T4s.<br>• Assist with benefit enrollment, changes, and reconciliation processes.<br>• Operate within a hybrid work model, with initial onsite training followed by remote work.
<p>Robert Half is working with a thriving, growth-focused, transportation and logistics company in their search for a new Financial Controller. Based on the North Shore, this established business is rapidly scaling their footprint across the province and is seeking a seasoned finance professional ready to step into a pivotal leadership role.</p><p><br></p><p>In this highly visible position, you will oversee all financial operations and become a strategic, trusted advisor to a hands-on and engaged business owner. You will own the full cycle of accounting and financial reporting while providing leadership to the accounting team and across the business. You will have the opportunity to implement best practices, directly influence key decisions, and help shape the financial direction of a dynamic, entrepreneurial company.</p><p><strong> </strong></p><p>Key Responsibilities would include:</p><ul><li>Lead and manage all accounting and finance operations, including GL, AR/AP, cash management, payroll, and financial reporting</li><li>Prepare timely and accurate monthly, quarterly, and annual financial statements including a bi-annual consolidated financial statement</li><li>Drive budgeting, forecasting, and strategic planning with the owner and leadership team</li><li>Oversee tax planning, compliance, and coordinate with external advisors/auditors</li><li>Develop and improve internal controls, systems, and processes to support rapid growth</li><li>Analyze financial results and recommend steps for operational improvement and profitability</li><li>Serve as a trusted advisor and thought partner to the owner, providing clear insights to guide decision making</li><li>Mentor and develop a small finance team</li></ul>
<p>Our client, a leader in the real estate and finance industry, is looking for a skilled and business-savvy Business Analyst for a 6-month contract. This hybrid role, based in Vancouver, requires a professional with a strong background in finance or real estate projects. The ideal candidate will focus on business processes, system implementation, and compliance while working closely with teams in North America and APAC. Flexibility with working hours will be necessary to accommodate different time zones.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather business requirements, specifically for financial systems and commission-based platforms.</li><li>Analyze, document, and communicate business processes related to tracking deals, invoicing, compliance, and commission calculations.</li><li>Work with COTS (Commercial Off-The-Shelf) applications to ensure proper utilization and optimization of the platform that tracks property/client information and commissions.</li><li>Ensure SOC compliance and assist in preparing compliance reports for shareholders.</li><li>Participate in data migration and system configuration processes, focusing on finance and real estate platforms.</li><li>Partner with teams in Sydney, requiring flexibility with working hours to accommodate different time zones.</li><li>Provide input on improvements and help maintain system performance for revenue tracking, invoicing, and compliance.</li><li>Support testing and system validation processes for new features and changes to the platform.</li></ul><p><br></p>
<p>We are seeking a dynamic Human Resources Generalist to join our client’s team on a 6-month contract. This role will have a primary focus on recruitment, while also supporting HR initiatives in onboarding, employee engagement, HRIS administration, performance management, health & safety, and payroll/benefits programs. The successful candidate will help drive consistent, compliant, and engaging HR practices in a confidential and professional environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Recruitment & Staffing</strong></p><ul><li>Perform full-cycle recruitment, delivering an exceptional candidate and employee experience throughout all recruitment and selection touchpoints.</li><li>Work with hiring managers to define resourcing needs, update job descriptions, coordinate interviews, and support the selection process.</li><li>Manage the applicant tracking system and ensure compliance with applicable employment laws.</li><li>Represent the company at job fairs and industry events, and build a strong pipeline by networking with educational and industry partners.</li></ul><p><strong>Onboarding/Offboarding</strong></p><ul><li>Deliver a seamless onboarding experience, including orientation, paperwork, and initial training.</li><li>Coordinate employee offboarding, ensuring smooth exit processes and documentation.</li><li>Conduct onboarding check-ins and exit interviews; report findings to business leaders.</li></ul><p><strong>Employee Engagement, Culture & HR Programs</strong></p><ul><li>Design and implement programs to boost morale, satisfaction, recognition, and retention.</li><li>Organize regular training workshops and employee events.</li><li>Mediate minor workplace conflicts and investigate concerns fairly and promptly.</li><li>Champion initiatives to create a diverse, inclusive, and positive workplace.</li></ul><p><strong>Performance Management & Compensation Support</strong></p><ul><li>Support execution of the annual performance management process.</li><li>Advise managers on goal-setting, feedback, and development planning.</li><li>Assist in job competency framework creation and market salary analyses.</li></ul><p><strong>HRIS & Administration</strong></p><ul><li>Maintain data integrity and accurate employee records in Humi (HRIS); train staff as needed.</li><li>Develop efficient workflows for HR processes within the system and test new features.</li><li>Support payroll processing and benefit program administration, answering employee inquiries.</li></ul><p><strong>Policy & Compliance</strong></p><ul><li>Update and enforce HR policies in line with federal, provincial, and local employment legislation.</li><li>Advise managers on compliance and company policy matters.</li></ul><p><strong>Health & Safety</strong></p><ul><li>Oversee implementation of health and safety policies; support emergency preparedness and response.</li><li>Provide training and guidance to employees and leadership.</li></ul><p><br></p>
<p>We are looking for a highly organized and proactive Personal Assistant to support a busy individual with their personal and work-related obligations. Based in Vancouver, British Columbia, this role requires exceptional multitasking skills and the ability to manage tasks with precision and discretion. The ideal candidate will have a proven track record of coordinating schedules, overseeing property management, and handling various administrative responsibilities with efficiency.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><br></p><p>• Coordinate and manage a complex calendar, ensuring all appointments, meetings, and events are scheduled seamlessly.</p><p>• Organize travel arrangements, including booking flights, accommodations, and transportation for both business and personal trips.</p><p>• Oversee the management and maintenance of multiple properties, including liaising with property managers and service providers.</p><p>• Supervise household staff and service providers, providing direction and troubleshooting issues as they arise.</p><p>• Handle expense management, including paying bills, tracking utilities, and processing reimbursements.</p><p>• Plan and coordinate events, ensuring all details are managed effectively in collaboration with other team members.</p><p>• Assist with hiring and onboarding staff for property and household needs.</p><p>• Run errands, collect mail, and complete other personal tasks as required.</p><p>• Travel occasionally to provide on-site support as needed.</p>
<p>Robert Half is working with a unique, North Shore based organization to help identify candidates for the Divisional Controller position. As part of a global marine, logistics, and supply chain organization, this role would have all the benefits afforded to big multinational’s, but the culture and feel of a home-grown, local business. The Divisional Controller will oversee accounting, reporting, FP& A, and compliance for multiple business units within this dynamic environment. In this highly visible role, you will partner with operational business leaders to guide budgeting, forecasting, and process improvements—all while communicating critical reporting and analysis to ensure strategic and operational objectives are met. </p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p>- Oversee monthly and quarterly financial reporting, including accruals, journal entries, and variance analysis</p><p>- Lead and coordinate the budgeting and forecasting process for assigned business units, reviewing inputs and ensuring accuracy</p><p>- Present KPIs and financial performance insights to senior management and business unit leadership</p><p>- Ensure compliance with GAAP, internal policies, and unique reporting requirements</p><p>- Provide mentorship and direction for a team, including performance management and training</p><p>- Collaborate on cross-functional projects and process improvement initiatives</p><p>- Remain informed of relevant audit, tax, and economic developments impacting business units</p><p><br></p>
We are looking for an experienced Controller to oversee and optimize the financial operations of our mining company in Vancouver, British Columbia. This role requires a deep understanding of accounting principles and financial management, combined with industry-specific expertise to support strategic decision-making. The successful candidate will lead a team and ensure compliance with financial regulations while driving operational efficiency.<br><br>Responsibilities:<br>• Prepare and analyze monthly, quarterly, and annual financial statements in accordance with International Financial Reporting Standards (IFRS).<br>• Lead the development and monitoring of budgets and forecasts to improve cost efficiency and overall profitability.<br>• Manage general accounting operations, including general ledger maintenance, accounts payable and receivable, payroll, and tax compliance.<br>• Establish and monitor internal controls to ensure financial accuracy and regulatory compliance.<br>• Oversee audit processes and coordinate with external auditors to meet compliance standards.<br>• Monitor and manage cash flow to align with organizational financial objectives.<br>• Provide leadership and guidance to the accounting team, fostering collaboration and growth.<br>• Deliver strategic financial insights to senior management to support informed decision-making and long-term planning.<br>• Utilize expertise in the mining industry to address sector-specific financial challenges and opportunities.
<p>Our client is one of the fastest growing First Nations groups in BC and we are partnering with them to find a talented Total Rewards Specialist.</p><p><br></p><p>Reporting to a senior Human Resources leader, the Total Rewards Specialist provides analytical, market, and advisory support across compensation, benefits, and performance-based reward programs. The role emphasizes data analysis, reporting, and insights to support organization-wide initiatives such as annual compensation reviews, job evaluation, and pay equity assessments.</p><p><br></p><p>This position is well suited to a detail-oriented and analytical HR professional who values equitable compensation practices, evidence-based decision-making, and clear, confidential guidance for employees and leaders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Support the design, administration, and evaluation of base pay, variable pay, and total rewards programs in alignment with applicable legislation, internal policy, and organizational objectives.</li><li>Contribute analytical expertise to annual compensation, benefits, and rewards processes to support effective and timely outcomes.</li><li>Participate in compensation and labour market surveys; analyze external market data and trends to assess competitiveness and inform recommendations.</li><li>Assist in the development, review, and maintenance of compensation-related policies, salary structures, wage management practices, and incentive programs.</li><li>Analyze job classification and reclassification requests; conduct job audits as required.</li><li>Support quality assurance of job evaluation processes to ensure internal equity and consistency.</li><li>Provide confidential advisory support to HR and leadership on compensation frameworks, job evaluation outcomes, and related policies.</li><li>Prepare confidential reports, dashboards, presentations, and recommendations related to compensation, benefits, and total rewards.</li><li>Translate complex data and technical information into clear, accessible insights for decision-makers.</li><li>Act as a subject-matter resource on total rewards programs, including legislative compliance (e.g., pay equity and living wage requirements).</li><li>Prepare and deliver internal presentations or information sessions related to total rewards programs.</li><li>Collaborate with HR leadership and management to plan, administer, and report on total rewards initiatives.</li><li>Ensure all practices align with employment legislation, internal policies, and organizational values, maintaining strict confidentiality at all times.</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Financial Analyst to join our clients team in Surrey, British Columbia. In this long-term contract position, you will play a key role in managing budgets, forecasting, and financial reporting for various capital projects and initiatives within the non-profit sector. This position offers a hybrid work environment, allowing for a balance of in-office and remote work.</p><p><br></p><p>Responsibilities:</p><p>• Manage the annual budgets and develop multi-year financial forecasts to support organizational planning.</p><p>• Conduct detailed variance analyses to identify risks and propose mitigation strategies.</p><p>• Prepare accurate and timely financial reports for senior leadership and external stakeholders.</p><p>• Provide financial oversight and tracking for capital projects, including construction budgets and expenditure reporting.</p><p>• Develop and enhance financial tracking tools, such as Excel-based trackers, to improve efficiency and accuracy.</p><p>• Ensure compliance with funding guidelines and internal financial controls.</p><p>• Collaborate with teams to optimize financial processes and systems, ensuring alignment with organizational goals.</p><p>• Analyze financial data to support decision-making and long-term sustainability planning.</p><p>• Identify and address risks related to funding changes, program expansions, or inflation.</p><p>• Support operational budgeting and provide financial insights for ongoing projects.</p>
We are looking for a dedicated Sustainability Analyst to join our team in Vancouver, British Columbia. In this long-term contract position, you will play a key role in advancing sustainability initiatives within the real estate and property industry. This role involves analyzing data, supporting reporting programs, and contributing to impactful environmental strategies.<br><br>Responsibilities:<br>• Review and analyze energy, water, and waste data to support sustainability reporting initiatives.<br>• Calculate and validate historical data and submeter readings to ensure accurate submissions for emissions reporting.<br>• Conduct year-over-year checks and assist with emission factor calculations to maintain compliance with reporting standards.<br>• Facilitate the transition of data from existing systems to new software platforms, ensuring seamless integration.<br>• Assist in the completion of sustainability data files and other reporting requirements as needed.<br>• Provide support for ad-hoc sustainability projects and initiatives as they arise.<br>• Collaborate with corporate teams to advance environmental strategies and decarbonization efforts.<br>• Maintain accurate records and documentation to support organizational sustainability goals.<br>• Develop insights from data analysis to inform strategic decisions.<br>• Ensure compliance with industry standards and sustainability best practices.
<p>We are looking for an experienced Accounts Payable Supervisor to join our clients team on a contract basis. This role is based remotely but supports operations in the lower mainland, British Columbia and requires someone in the local area. You will oversee a team responsible for managing accounts payable processes, resolving discrepancies, and ensuring accurate financial reporting. This is a great opportunity to bring your expertise in AP and systems to streamline operations and drive efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the accounts payable team, ensuring efficient processing of invoices and payments.</p><p>• Identify and resolve discrepancies, including duplicate entries and coding issues within the NetSuite system.</p><p>• Implement process improvements to strengthen controls and streamline operations.</p><p>• Conduct payment runs and ensure timely processing of vendor payments.</p><p>• Support reporting requirements by generating accurate and detailed financial reports.</p><p>• Provide guidance and training to team members, fostering proficiency in NetSuite and other accounting systems.</p><p>• Monitor daily AP activities for multiple companies, processing a high volume of invoices.</p><p>• Collaborate with team members to address challenges related to account coding and reconciliation.</p><p>• Ensure compliance with company policies and accounting standards.</p><p>• Assist with the cleanup of data migration errors and optimize system functionality</p>
<p>We are looking for a detail-oriented FOI (Freedom of Information) Assistant to join our clients team on a long-term contract basis in Surrey, British Columbia within the Public Sector. In this role, you will play a vital part in managing information requests, ensuring compliance with privacy legislation, and organizing critical records. This position offers an opportunity to contribute to a dynamic and collaborative environment while working on tasks that require confidentiality and precision.</p><p><br></p><p>Responsibilities:</p><p>• Reviews and prepares sensitive file materials to ensure privacy protection and proper disclosure of information.</p><p>• Coordinates and triages formal records requests across various business areas, including referrals for routine information.</p><p>• Maintains electronic and hard copy filing systems, ensuring SharePoint library is current.</p><p>• Provides guidance to senior staff and departmental members regarding information collection, retention, and disclosure.</p><p>• Prepares records for disclosure by conducting reviews, redactions, correspondence, and fee processes in compliance with legislation.</p><p>• Assists with training, public inquiries, reporting, and upholds confidentiality throughout all information handling processes.</p>
<p>We are looking for an organized and customer-focused Receptionist to join our team on a long-term (12 month) contract basis in Vancouver, British Columbia. In this role, you will be the first point of contact for guests and callers, ensuring a welcoming and attentive experience. You will also provide vital administrative and office support to maintain smooth daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving concerns, and providing accurate information tailored to individual needs.</p><p>• Handle incoming calls with care, directing them to the appropriate team members while ensuring prompt responses.</p><p>• Welcome and assist visitors, couriers, and vendors, creating a positive and attentive first impression.</p><p>• Manage mail and packages by sorting incoming deliveries, preparing outgoing shipments, and coordinating courier services.</p><p>• Maintain office supplies and oversee stock levels, ensuring common areas such as the kitchen and meeting rooms are clean and well-organized.</p><p>• Monitor and release orders for fulfillment, preparing customs documentation when required.</p><p>• Compile and distribute daily and weekly reports, identifying and resolving outstanding orders in collaboration with relevant teams.</p><p>• Administer returns and replacement inquiries, processing refunds and coordinating shipments efficiently.</p><p>• Support internal administrative tasks, including account creation, internal orders, and service reward initiatives.</p><p>• Assist with company-wide projects and initiatives, providing administrative support as needed.</p>
