We are looking for a skilled Collections Specialist to join our team in Richmond Hill, Ontario on a contract basis. In this role, you will handle collections activities, ensuring timely follow-up on overdue accounts and maintaining accurate financial records. Your expertise in account reconciliations, payment processing, and customer communication will be essential to our organization’s financial operations. Responsibilities: • Monitor and manage a shared inbox to address accounts receivable inquiries, provide statements, and confirm payments. • Review aging reports and proactively follow up on overdue accounts ranging from 30 to over 120 days. • Conduct account reconciliations and trend analyses, preparing and issuing collection letters when necessary. • Process various customer payments, including credit cards, EFTs, wires, and cheques, ensuring accuracy and efficiency. • Generate and analyze reports such as trend analyses and aging summaries to support management decision-making. • Assist with system integration projects, ensuring a smooth transition between financial platforms. • Collaborate with accounts receivable and accounts payable teams to maintain seamless financial workflows. • Communicate effectively with customers to resolve payment issues and maintain positive relationships.

• Diploma or post-secondary education in Accounting, Finance, or a related field is preferred. • Minimum of 2 years of experience in collections, with a focus on business-to-business (B2B) accounts. • Proven ability to manage high-volume accounts receivable in a corporate environment. • Proficiency in accounting software systems, including Infor and familiarity with AS400 as an asset. • Intermediate Excel skills, including knowledge of pivot tables and VLOOKUP functions. • Experience with online payment platforms and CRM systems. • Strong understanding of collection processes and customer service principles. • Excellent communication and organizational skills to handle inquiries and resolve account issues effectively.

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Richmond Hill, ON
onsite
Temporary
28.50 - 33.00 CAD / Hourly
We are looking for a skilled Collections Specialist to join our team in Richmond Hill, Ontario on a contract basis. In this role, you will handle collections activities, ensuring timely follow-up on overdue accounts and maintaining accurate financial records. Your expertise in account reconciliations, payment processing, and customer communication will be essential to our organization’s financial operations. Responsibilities: • Monitor and manage a shared inbox to address accounts receivable inquiries, provide statements, and confirm payments. • Review aging reports and proactively follow up on overdue accounts ranging from 30 to over 120 days. • Conduct account reconciliations and trend analyses, preparing and issuing collection letters when necessary. • Process various customer payments, including credit cards, EFTs, wires, and cheques, ensuring accuracy and efficiency. • Generate and analyze reports such as trend analyses and aging summaries to support management decision-making. • Assist with system integration projects, ensuring a smooth transition between financial platforms. • Collaborate with accounts receivable and accounts payable teams to maintain seamless financial workflows. • Communicate effectively with customers to resolve payment issues and maintain positive relationships.
2025-10-11T22:34:05Z