<p>We are seeking a highly organized and detail-oriented Business Support Coordinator to support our client's growing Operations teams. This is a pivotal role that blends strong administrative support with proactive coordination across departments, clients, and external service providers. While prior experience in mechanical contracting, construction, or property management is considered a strong asset, we welcome qualified candidates from all professional backgrounds who are adaptable, tech-savvy, and eager to learn.</p><p><strong> </strong></p><p>The ideal candidate will have at least three years of relevant experience and a strong understanding of supporting internal teams in a fast-paced, proactive, and collaborative environment. If you're passionate about providing exceptional administrative support and eager to contribute to our success, we'd love to hear from you.</p><p><strong> </strong></p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Provide comprehensive administrative and operational support to internal teams and external clients.</li><li>Coordinate internal and client meetings, manage agendas, record detailed notes, and ensure all action items are tracked and completed.</li><li> Maintain and organize digital filing systems, ensuring all internal documentation is stored efficiently and accurately.</li><li>Act as liaison with third-party professional service providers, including IT Support, VoIP and After-Hours Answering Services, and Insurance Bonding.</li><li>Support special projects that accelerate the company’s 3.0 Strategic Initiatives, including digitization of systems and process improvement.</li><li>Manage the company’s CRM/database, including data entry, lead tracking, client follow-up, and reporting functions to support sales and service operations.</li><li>Work with the website contractor team to ensure timely content and service updates and maintain consistency with the company’s brand and evolving service offering.</li><li>Maintain and update operational dashboards.</li><li>Assist in creating and managing internal workback timelines for project bids and tenders, supporting timely and accurate submissions.</li><li>Draft, format, and issue client proposals using standardized templates, ensuring accuracy and brand consistency.</li><li>Support the preparation and tracking of insurance certificates, WSIB clearances, and compliance documentation.</li><li>Coordinate internal celebration programs and contribute to fostering a positive and collaborative team culture.</li></ul>

<p><strong>KEY QUALIFICATIONS</strong></p><ul><li>Minimum of 3 years’ experience in a business support or coordinator role with a proven track record of providing high-level support to senior leadership.</li><li>Highly organized, with strong time management and follow-up skills to ensure accountability and task completion.</li><li>Proven experience supporting cross-functional teams in a fast-paced setting.</li><li>Advanced proficiency in Microsoft Office, particularly Excel (e.g., spreadsheets, dashboards) and Word (e.g., proposals, forms).</li><li>Excellent written and verbal communication skills, with a strong focus on professional follow-up and clear, timely communication with both internal teams and external stakeholders.</li><li>Experience working with CRM systems or databases (asset).</li><li>Previous exposure to mechanical contracting, construction, or property management industries is an asset.</li><li>High attention to detail and the ability to proactively identify and resolve issues.</li><li>Comfortable handling confidential and sensitive information.</li><li>Familiarity with project documents such as quotes, contracts (CCDC), statutory declarations, and bonding forms is considered a plus.</li></ul>

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