We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently. Responsibilities: • Build and nurture strong client relationships by coordinating efforts with internal teams and departments. • Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business. • Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery. • Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis. • Serve as a liaison between clients and operational teams to ensure timely and proactive task completion. • Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution. • Provide guidance to clients on company policies, procedures, and available training that impact their business operations. • Offer process improvement recommendations to strengthen client relationships and streamline operations. • Represent the company professionally during client meetings and business events.

• A university degree and at least two years of experience in a brokerage or client service role. • Completion of the Canadian Securities Course and Conduct and Practices Handbook is a strong asset. • Solid understanding of brokerage structures, procedures, and systems, as well as industry regulations. • Proficiency in Microsoft Office Suite and strong written communication skills. • Self-motivated with the ability to work independently and in a collaborative team environment. • Strong interpersonal and organizational skills, with a proactive approach to problem-solving. • Demonstrated ability to recommend and implement process improvements. • Experience in client coordination and familiarity with trading, fund administration, or related areas.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada. Only job postings for jobs located in Quebec appear in French. © 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/ca/en/terms">Robert Half’s Terms of Use</a>.

Toronto, ON
remote
Temporary
18.00 - 20.00 CAD / Hourly
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently. Responsibilities: • Build and nurture strong client relationships by coordinating efforts with internal teams and departments. • Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business. • Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery. • Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis. • Serve as a liaison between clients and operational teams to ensure timely and proactive task completion. • Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution. • Provide guidance to clients on company policies, procedures, and available training that impact their business operations. • Offer process improvement recommendations to strengthen client relationships and streamline operations. • Represent the company professionally during client meetings and business events.
2025-09-05T14:24:22Z

Non - It - T2s36 Coordonnateur - Junior Job in Toronto | Robert Half