We are looking for a dedicated Customer Service Representative to join our team in St. Petersburg, Florida. In this Contract to permanent position, you will play a vital role in ensuring a positive experience for clients and guests, supporting the smooth operation of outpatient services. Your ability to provide excellent service and maintain accuracy in administrative tasks will be key to the success of our team.<br><br>Responsibilities:<br>• Serve as the primary point of contact for clients and visitors, warmly greeting them upon arrival.<br>• Accurately check clients in and out, ensuring all necessary information is updated during the process.<br>• Manage appointment scheduling for clients and providers, including confirmation and follow-up calls.<br>• Collect payments, issue receipts, and balance the cash drawer at the end of each shift.<br>• Coordinate with clinical staff to maintain efficient client flow through scheduled services.<br>• Handle distribution of faxes and client satisfaction surveys in alignment with department procedures.<br>• Assist with resolving pending client issues, offering timely and effective follow-up.<br>• Perform opening and closing procedures as assigned, maintaining operational readiness.<br>• Ensure accurate data entry into systems to uphold integrity and quality standards.<br>• Provide support across various administrative functions to enhance team efficiency.
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Clearwater, Florida. In this role, you will play a crucial part in assisting clients with medical payment solutions, ensuring a seamless experience in resolving claims-related issues. This position requires excellent communication skills, attention to detail, and a strong focus on accuracy in a business casual environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to provide assistance regarding medical claims.<br>• Inform customers about claim denials and guide them through available payment plan options.<br>• Collaborate with clients to create solutions that address outstanding claims.<br>• Maintain detailed and accurate records of client interactions and solutions.<br>• Deliver exceptional customer service to ensure client satisfaction.<br>• Communicate effectively with customers, addressing concerns and resolving issues promptly.<br>• Adhere to company policies and procedures while interacting with clients.<br>• Work collaboratively with internal teams to address customer inquiries.<br>• Participate in onboarding and training processes for continuous improvement.<br>• Demonstrate integrity and empathy in all customer interactions.
<p>We are looking for 20 dedicated Call Center Specialists to join our clients 100% remote Customer Support Team. This Contract to permanent position requires individuals who can excel in a fast-paced, high-volume call center environment. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset to ensure seamless interactions and high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls from members, medical providers, and other parties, addressing inquiries and resolving issues.</p><p>• Process and adjust claims accurately while adhering to established guidelines.</p><p>• Provide clear and empathetic communication to address customer concerns and questions.</p><p>• Offer detailed information on fee schedules, network participation, and procedural requirements.</p><p>• Maintain accurate and up-to-date customer records and collaborate effectively with internal teams.</p><p>• Redirect misdirected calls, troubleshoot non-routine issues, and provide suitable solutions.</p><p>• Investigate and resolve inquiries using decision-support tools and training resources.</p><p>• Educate callers on processes and validate their understanding to ensure clarity.</p><p>• Support organizational projects and assist other departments as assigned by management.</p><p>• Adapt communication styles to align with the caller’s level of understanding.</p>
We are looking for a highly organized Sales Coordinator to join our team in Orlando, Florida. This Contract to permanent position involves providing administrative support to a dynamic sales team, ensuring smooth operations and efficient data management. The ideal candidate will have proven experience with Salesforce and a strong background in administrative tasks.<br><br>Responsibilities:<br>• Collaborate closely with sales representatives to input and manage customer data within Salesforce.<br>• Maintain accurate records and ensure timely updates of sales information.<br>• Provide administrative support by scheduling meetings, managing calendars, and coordinating appointments.<br>• Handle inbound calls professionally and assist with customer inquiries.<br>• Organize and prioritize tasks to support the sales team's goals.<br>• Ensure seamless integration of Salesforce into daily operations.<br>• Assist in generating reports and analyzing sales data for team performance evaluation.<br>• Support the team in achieving sales targets by streamlining administrative processes.<br>• Coordinate with internal departments to facilitate smooth communication and workflow.<br>• Participate in in-person interviews and onboarding processes to integrate seamlessly into the team.
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative duties, including document editing, printing, and handling paperwork.</p><p>• Manage communications and documentation using Microsoft Word, Outlook, and Excel.</p><p>• Utilize Adobe Creative Suite tools, such as InDesign and Photoshop, to support graphic design and layout needs.</p><p>• Work with provided design templates to produce marketing materials and other deliverables.</p><p>• Assist in planning and coordinating events, including broker meetings and photography sessions.</p><p>• Organize workspaces and maintain an efficient office environment.</p><p>• Provide client-facing support by assisting visitors with sign-in, paperwork, and answering inquiries.</p><p>• Collaborate with brokers and other stakeholders to ensure seamless event execution and office operations.</p><p>• Ensure all tasks are completed accurately and promptly, supporting the overall success of the team.</p>
<p>We’re seeking an experienced Avionics/Aerospace industry QA Test Engineer for our client in Clearwater, FL. Background in aerospace or highly regulated manufacturing to support quality assurance activities across the full product lifecycle will be one of the top requirements.</p><p><br></p><p>This role focuses on ensuring that products, processes, and documentation meet demanding industry standards while driving continuous improvement initiatives across engineering, manufacturing, and supplier operations.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Lead quality assurance efforts from early design through production, ensuring alignment with relevant regulations and organizational quality requirements.</p><p>Serve in a regulatory oversight capacity, supporting compliance activities and acting as an authorized representative for applicable certifications.</p><p>Conduct cross‑functional investigations, root cause analyses, and improvement initiatives that elevate overall product quality and reliability.</p><p>Develop, maintain, and execute quality plans, inspection procedures, testing methodologies, and documentation associated with product verification.</p><p>Prepare and manage reports, metrics, and compliance documentation for internal and external stakeholders.</p><p>Collaborate closely with engineering, operations, and supply chain partners to embed quality principles throughout the product lifecycle.</p><p>Support adherence to industry-recognized quality systems such as AS9100, ISO 9001, or equivalent frameworks.</p><p>Provide guidance and mentorship to team members, promoting a culture of precision, accountability, and continuous improvement.</p><p>Contribute to initiatives focused on reducing defects, improving efficiency, and ensuring manufacturing excellence.</p><p><br></p>
We are looking for a detail-oriented Contract Services Coordinator to join our team on a contract basis in Orlando, Florida. In this role, you will oversee contract compliance, support small business participation initiatives, and collaborate with various departments to ensure adherence to established policies and procedures. This position requires strong analytical skills, effective communication, and a commitment to maintaining high standards while managing multiple tasks.<br><br>Responsibilities:<br>• Conduct detailed analyses to ensure contract compliance for both prime and sub-consultants, identifying any issues and coordinating with management and legal counsel as needed.<br>• Draft and refine contract language, aligning goals with business opportunities to support small business participation and compliance requirements.<br>• Collaborate with departments such as Purchasing and Concessions to review and process contract documents, ensuring representation of small businesses.<br>• Monitor and track awards, payment data, and project accomplishments, resolving discrepancies and maintaining compliance reports.<br>• Perform site visits to evaluate project participation and certification compliance, addressing deficiencies and conducting interviews as necessary.<br>• Analyze bids and proposals to establish participation goals in line with program policies and objectives.<br>• Develop and deliver presentations, briefings, and tours to educate stakeholders about the Small Business Program.<br>• Evaluate revenue reports from prime contractors and concessionaires, investigating and resolving any inconsistencies.<br>• Maintain project records and tracking systems to support reporting and compliance efforts.
We are seeking an Administrative Coordinator to join our team in Orlando, Florida. This Contract to permanent position involves supporting high-level administrative tasks, including board meeting coordination, recordkeeping, and correspondence. The ideal candidate will excel in managing schedules, organizing documents, and communicating effectively with stakeholders.<br><br>Responsibilities:<br>• Compile and distribute agenda packages for board meetings while ensuring all necessary documentation is prepared and shared with relevant parties.<br>• Coordinate the board agenda process by liaising with internal departments and legal counsel to verify document accuracy and approvals.<br>• Provide coverage during the Senior Manager’s absence, including meeting preparations and addressing board member requests.<br>• Track board member terms, appointments, and compliance with ethics and training requirements.<br>• Maintain detailed records of board activities, resolutions, and official documents, including notarizing and attesting as needed.<br>• Perform duties as Recording Secretary, such as scheduling meetings, preparing minutes, and following up on action items.<br>• Draft clear and concise correspondence and reports as required.<br>• Support workshops, special projects, and events by organizing data, designing presentations, and compiling information from multiple sources.<br>• Coordinate travel arrangements and prepare complex expense reports for senior management, including international travel.<br>• Serve as a backup for travel coordination and expense reporting for the Chief Executive Officer.
