4 results for Customer Service Representative in Ypsilanti, MI

Client Services Support II Responsibilities:• Provide consistent and high-quality IT support to customers, both onsite and remotely.• Engage in MAC support, as well as PC and some infrastructure support.• Address customer inquiries and resolve any technical issues they may be experiencing.• Demonstrate strong understanding and ability to troubleshoot O365 Office, Teams, Teams Rooms, and other products.• Maintain an organized and accurate record of customer credit applications and transactions.• Contribute to, share knowledge, and provide feedback to update existing processes to streamline support as per business requirements.• Deliver White Glove Support for Executive members of the client base as needed.• Ensure accurate physical inventory of company IT equipment and mobile devices.• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.• Exhibit strong operational understanding of Office Suite and Teams, and provide support for large conference rooms/meetings.

Corporate Audit Supervisor Job Title: Audit SupervisorJob SummaryOur client, a Fortune 500 company outside the automotive industry, is seeking an Audit Supervisor to support audit engagements across business units. This role involves gathering and analyzing functional information, advising leadership, and enhancing audit processes for improved efficiency and effectiveness. The ideal candidate will bring a CPA and at least ten years of audit experience, demonstrating strong leadership, analytical, and communication skills.Key Responsibilities<ul><li>Develop and execute quality assurance measurements for audit activities.</li><li>Perform and coordinate periodic reviews to ensure compliance and effectiveness.</li><li>Lead quality service initiatives to enhance audit processes.</li><li>Participate in audits and contribute to key findings and recommendations.</li><li>Serve as an audit representative on internal task forces, teams, or committees.</li><li>Conduct benchmarking studies and comparative analyses to drive continuous improvement.</li><li>Research and train audit staff on emerging industry trends, issues, and techniques.</li><li>Act as a liaison with other internal quality assurance teams, aligning audit practices with enterprise-wide initiatives.</li><li>Support the development of standardized measurement systems for operational effectiveness.</li></ul>For immediate and confidential consideration please apply today. If you have questions, or you have other questions, please call Jeff Sokolowski at (248)365-6131.

Executive Assistant Job Title: Executive AssistantLocation: Pontiac MI Hours: Monday through Friday, 7:00 AM – 4:30 PM About the Role: We are seeking a detail-oriented and highly motivated Executive Assistant in Pontiac, MI to provide dedicated support to the CEO and assist with select board member tasks. This is a critical role that requires exceptional organizational skills, discretion, and the ability to effectively manage priorities in a fast-paced environment. If you thrive in a high-profile role supporting C-suite executives and enjoy being a trusted partner on a dynamic team, this contract-to-permanent opportunity may be for you! Key Responsibilities: <ul><li>Calendar Management: Coordinate and manage the CEO’s daily schedule, including meetings, calls, appointments, and deadlines. Proactively remind the CEO of daily, weekly, and upcoming events.</li><li>Meeting Coordination: Organize and schedule meetings, including those with board members. Monitor the CEO’s schedule and ensure preparedness for all engagements.</li><li>Board Member Support: Respond to and coordinate requests from board members, maintaining professionalism and clear communication.</li><li>Executive Collaboration: Work closely with the Chief Administrative Officer to ensure all tasks and projects are completed in alignment with organizational priorities.</li><li>Travel Arrangements: Plan light travel arrangements for board meetings and related events.</li><li>Administrative Assistance: Support various administrative tasks as needed, including assisting with special projects, data entry, presentations, and reports.</li><li>Confidentiality: Handle sensitive information with the utmost professionalism, ensuring confidentiality is maintained at all times.</li></ul>

Sr, Financial Analyst-Payer Strategy Our client is looking to add a Senior Financial Analyst Manager (Director of Payer Strategy) to their team located in Pontiac, Michigan. As a vital part of the team, your role will primarily involve overseeing their financial operations and utilizing your expertise in accounting functions to ensure their financial processes are running smoothly and efficiently. This is a hybrid role. Reporting to the Chief Financial Officer, the senior financial analyst manager is an essential member of a high performing management team positioning the health center at the forefront of progressive health care systems through the delivery of exceptional and cutting-edge quality integrated healthcare. Under the direction of the Chief Financial Officer, the senior financial analyst manager will be responsible for performing all processes related to financial analysis, and State and Federal reporting. In addition, this person will answer financial questions by researching and interpreting data. In addition, this position works to establish relationships with the health plans and other health insurances and act as liaison when negotiating contracts. This position is heavily involved in understanding and monitoring the companies value-based payment models.