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9 results for Customer Service Representative in Ypsilanti, MI

Quoting Agent

Saline, MI
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Quoting Agent to join a purchasing team in Saline, Michigan. This Long-term Contract position is ideal for someone who enjoys working in a fast-paced service environment and can balance customer needs with supplier coordination. The role focuses on managing quote activity, supporting procurement operations, and helping drive cost and margin improvements through strong communication and analysis. Responsibilities: • Manage a high volume of quote and sourcing requests, ensuring timely and accurate responses for requested items. • Work closely with customers as a supplier partner to maintain service expectations and provide updates throughout the quoting process. • Coordinate with vendors and suppliers to identify appropriate sources, gather pricing, and confirm delivery timelines. • Negotiate competitive pricing, lead times, and vendor terms to support business goals and customer requirements. • Escalate and expedite urgent requests based on customer priorities and direction from onsite stakeholders. • Review pricing and margin data to identify opportunities for improved cost performance and stronger profitability. • Oversee larger bid opportunities by tracking timelines, organizing quote details, and supporting project execution from start to finish. • Process purchasing-related activities using procurement systems and standard workflows while maintaining accuracy and documentation.
2026-04-27T17:38:45Z

Accounts Receivable/Payable Specialist

Toledo, OH
onsite
Permanent / Full Time
43000.00 - 50000.00 USD / Yearly
We are looking for an Accounts Receivable/Payable Specialist to support day-to-day accounting operations in Toledo, Ohio. This position plays an important role in keeping billing, collections, payments, and financial records accurate and up to date. The ideal candidate is organized, attentive to accuracy, and comfortable working across both receivables and payables while partnering with internal teams and external vendors. This role also provides administrative support to the Chief Financial Officer and contributes to the smooth functioning of the accounting department. Responsibilities: • Review incoming financial documents, organize supporting records, and prepare transactions for timely processing. • Manage the full accounts payable cycle, including invoice entry, coding verification, payment scheduling, approval coordination, and issuance of vendor payments, refunds, and credit adjustments. • Investigate billing variances, payment issues, and account discrepancies, then make appropriate corrections to maintain accurate records. • Communicate with vendors to address invoicing questions, resolve outstanding issues, and maintain strong working relationships. • Process customer payments, apply cash receipts, prepare bank deposits, handle credit card transactions, and calculate necessary refunds or charge corrections. • Follow up on overdue balances by contacting customers regarding past-due or short-paid invoices and collaborating with customer service and sales teams to support collections. • Reconcile company credit card activity against receipts and ensure transactions comply with established policies. • Maintain general accounting records by posting transactions, reconciling statements, securing documentation, and preserving organized financial files. • Provide backup assistance to front desk and team members as needed, and support the Chief Financial Officer with additional accounting or administrative tasks.
2026-05-05T18:38:43Z

Front Desk Coordinator

Ann Arbor, MI
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
Job description: We are seeking a dynamic and organized Front Desk Receptionist and Administrative Assistant to join our team! This vital role combines welcoming visitors with providing exceptional administrative support to ensure our office runs smoothly and efficiently. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills. You will be the first point of contact for clients and visitors, scheduling conference room usage, and handling a variety of clerical tasks. This paid position offers an exciting opportunity to develop your office management skills while contributing to a positive and professional environment. Duties · Greet visitors warmly, verify appointments, and direct visitors appropriately to ensure a positive first impression · Manage incoming calls with professionalism, demonstrating excellent phone etiquette and customer support skills, screen inquiries, and route messages accurately. · Assist with calendar management, scheduling of conference rooms, meetings, and reminders for staff or management teams. · Assisting with catering ordering, set up, and clean up · Manage the ordering, receiving, and distribution of office supplies and beverage services · Coordinate with and manage office vendors and services (cleaning staff, facilities management, maintenance requests, food and beverage service) · Process and approve business card orders for all colleagues · Arrange travel and process expenses for designated groups · Assist with preparing meetings, including space set-up and placing food/catering orders · Ensure conference rooms and breakrooms are clean and supplied · Assist the Executive team as requested Requirements · Proven experience in office management or administrative support roles with strong organizational skills · Excellent computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook) · Prior experience working as a receptionist or personal assistant is a plus · Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment · Knowledge of phone etiquette and customer service best practices · Clerical experience, including filing, proofreading, calendar management, and record keeping · Ability to handle confidential information discreetly while demonstrating professionalism at all times Join us in creating a welcoming atmosphere while supporting our team’s operational needs! This role is essential in delivering top-tier customer support and maintaining an organized office environment. If you thrive on multitasking with enthusiasm and precision, we want to hear from you! Work Location: Saline, MI – Full-time, in person
2026-04-15T20:44:10Z

Collections Specialist

Wixom, MI
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable activities for our team in Wixom, Michigan. This position focuses on managing outstanding balances, maintaining accurate financial records, and working collaboratively across departments to address account issues. The ideal candidate brings strong follow-through, sound judgment, and a detail-oriented approach to customer communication while helping improve collection performance and process efficiency. Responsibilities: • Track account activity and keep collection records current, organized, and accurate. • Review aging data regularly and take timely action to follow up on overdue customer balances. • Work with management to address escalated accounts and help resolve situations involving greater financial risk. • Oversee customer hold status by coordinating with internal teams to confirm account standing and determine appropriate next steps. • Apply incoming payments accurately and maintain the integrity of accounts receivable subledger information. • Support period-end accounting tasks by assisting with month-end and year-end accounts receivable close activities. • Verify that financial documentation is complete, accurate, and consistent with internal accounting expectations. • Safeguard sensitive customer account information by handling records with discretion and care. • Recommend practical improvements that strengthen collection workflows and increase operational efficiency.
2026-05-06T00:30:47Z

Corporate Controller

Detroit, MI
onsite
Permanent / Full Time
175000.00 - 200000.00 USD / Yearly
Position: ControllerReports To: Chief Financial Officer (CFO) Location: Detroit, MIMinimum Experience: 8+ years of progressive accounting and finance experience, including at least 3 years in a leadership role About the OpportunityOur client, a manufacturer of premium, high-end products, is seeking a dynamic and experienced Controller to join their leadership team. This position plays a critical role in overseeing accounting operations, driving process improvements, and ensuring compliance and accuracy across all financial activities. The Controller will report directly to the CFO and partner with leadership across the organization to deliver strategic financial insights that support growth and operational excellence. Key ResponsibilitiesDay-to-Day:<ul><li>Oversee accounting operations including AP, AR, payroll, and general ledger management.</li><li>Ensure accuracy, compliance, and timeliness of all financial transactions.</li><li>Lead, mentor, and develop a team of accounting professionals across multiple business lines.</li><li>Partner cross-functionally with leadership to deliver financial insights and drive process enhancements.</li></ul>Month-End:<ul><li>Manage month-end close, including reconciliations and preparation of accurate financial statements.</li><li>Analyze variances and deliver clear commentary to leadership.</li><li>Monitor cash flow and working capital performance.</li></ul>Year-End:<ul><li>Lead the annual close process and external audit coordination.</li><li>Oversee tax preparation and compliance through third-party providers.</li><li>Support annual budgeting, forecasting, and long-range planning cycles.</li></ul>If you have questions or would like more information please call Jeff Sokolowski directly at (248)365-6131. For immediate and confidential please apply today.
2026-04-20T21:03:52Z

Receptionist

Bloomfield Hills, MI
onsite
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are looking for an experienced Receptionist to support daily front desk operations for a financial services office in Bloomfield Hills, Michigan. This contract-to-permanent opportunity is ideal for someone who enjoys creating a strong first impression while keeping administrative processes organized and on schedule. The right person will balance client-facing responsibilities with office coordination and provide dependable support across a range of day-to-day business needs. Responsibilities: • Welcome clients and guests with a courteous, attentive approach that reflects the standards of the office. • Manage incoming calls through a multi-line phone system, direct inquiries appropriately, and ensure messages are handled accurately. • Coordinate client appointments by arranging, updating, and confirming meetings as calendars change. • Monitor meeting activity and help maintain records so annual client appointments are completed on time. • Keep the front office running smoothly by replenishing supplies and maintaining a neat, organized workspace. • Provide administrative support for company initiatives, including helping organize events such as the annual retreat. • Maintain tracking for the President’s continuing education credits and keep related records up to date. • Assist with additional clerical and office support tasks as business needs evolve.
2026-05-12T19:08:44Z

CFO

Northville, MI
onsite
Permanent / Full Time
150000.00 - 180000.00 USD / Yearly
We are looking for an experienced Chief Financial Officer to join a dynamic wholesale organization in Northville, Michigan. This leadership role is pivotal in driving financial strategy, operational efficiency, and long-term profitability for a business generating approximately $80 million in annual revenue. The ideal candidate will bring strategic vision, technical expertise, and a collaborative approach to enhance financial processes and support organizational growth. Responsibilities: • Lead all financial operations, including accounting, budgeting, forecasting, and cash flow management. • Oversee the preparation of accurate and timely financial reports to aid decision-making and strategic planning. • Design and implement scalable processes and internal controls to ensure financial integrity and efficiency. • Mentor and develop a high-performing finance team, fostering growth and collaboration. • Partner with cross-functional teams, including operations and sales, to align financial strategies with business goals. • Drive profitability by analyzing financial data and identifying opportunities for cost optimization and revenue growth. • Manage accounts payable and accounts receivable to maintain smooth financial operations. • Ensure compliance with local and international financial regulations and reporting standards. • Collaborate with executive leadership to support strategic initiatives and organizational expansion. • Provide financial insights and recommendations to strengthen overall business performance.
2026-04-20T20:58:46Z

Workday Finance Lead

Novi, MI
remote
Permanent / Full Time
175000.00 - 200000.00 USD / Yearly
Workday Finance Product LeadDepartment: Corporate Finance Systems Confidential Search Location: Remote (Quarterly travel to Michigan headquarters)Role OverviewOur client, a global leader in its industry, is seeking a Workday Finance Product Lead to serve as the finance-facing owner of its Workday Financial Management platform. This role sits at the intersection of accounting, finance operations, and enterprise systems, with primary responsibility for ensuring Workday supports accurate financial reporting, scalable processes, and strong internal controls across a complex, international organization.This position is ideal for a finance professional with deep accounting experience who has led Workday Financials implementations and served as a Workday administrator. The role partners closely with global accounting and finance leadership to translate financial requirements into effective system design and execution.Key Responsibilities<ul><li>Act as the finance product owner for Workday Financial Management, representing accounting and finance priorities across the organization</li><li>Lead and support Workday Financials implementations, enhancements, and ongoing system administration</li><li>Partner with accounting and finance leadership to align Workday functionality with close, reporting, procurement, expense, and project accounting processes</li><li>Develop and maintain a finance-driven roadmap that supports reporting accuracy, operational efficiency, and future growth</li><li>Translate accounting and finance requirements into detailed functional designs and Workday configurations</li><li>Oversee functional delivery of initiatives, ensuring adherence to financial controls, timelines, and quality standards</li><li>Provide guidance on Workday integrations, data flows, and downstream reporting dependencies</li><li>Serve as a key escalation point for system-related accounting issues, driving root-cause analysis and sustainable solutions</li><li>Collaborate with internal teams and external partners to support compliance, audit readiness, and risk management</li><li>Support governance, documentation, and change management related to financial systems</li></ul>For immediate and confidential consideration please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131.
2026-04-20T21:03:52Z

CFO

Troy, MI
onsite
Permanent / Full Time
190000.00 - 250000.00 USD / Yearly
We are looking for a dynamic Chief Financial Officer (CFO) to join our team in Troy, Michigan. This role offers a unique opportunity to drive financial strategy, optimize operations, and serve as a critical partner to executive leadership in a growing, relationship-focused organization. The ideal candidate will leverage their expertise to enhance financial performance and scalability, ensuring long-term success through data-driven decision-making and disciplined execution. Responsibilities:• Act as the primary financial advisor to the executive leadership team, providing strategic insights and recommendations.• Oversee all accounting operations, ensuring accurate reporting and strong internal controls.• Lead the development and implementation of forecasting models, including budgeting and performance analytics.• Drive initiatives to improve profitability and optimize margins across the organization.• Manage liquidity and capital resources effectively, strengthening relationships with banking and financial institutions.• Modernize reporting and analytics systems using tools such as Microsoft Dynamics and Power BI.• Prepare comprehensive financial reports and presentations for the board of directors and senior stakeholders.• Collaborate with cross-functional teams to align financial strategies with organizational goals.• Enhance pricing structures and cost management practices to support sustainable growth.• Lead and mentor the finance and accounting teams to foster growth and development.For consideration on this confidential search, please call Jeff Sokolowski directly at (248)365-6131.
2026-05-01T18:28:49Z