Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2025 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

37 results for Customer Service in Ypsilanti, MI

Customer Service Representative
  • Troy, MI
  • remote
  • Contract / Temporary to Hire
  • 18.00 - 18.00 USD / Hourly
  • <p>Our client is hiring experienced <strong>Customer Service Representatives</strong> in a contract to hire capacity to support our <strong>Texas-based Call Center</strong> operations. This role focuses on assisting members enrolled in <strong>Texas Medicaid programs</strong>, including <strong>STAR, CHIP</strong>, and <strong>Home Health Care Services (HHCS)</strong>. If you have <strong>1+ years of healthcare call center experience</strong> and are passionate about helping families navigate their healthcare benefits and <strong>are a Texas resident</strong>, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound calls from members, providers, and caregivers regarding <strong>Texas Medicaid</strong> benefits, claims, authorizations, and provider details.</li><li>Provide accurate information on <strong>STAR, CHIP</strong>, and <strong>HHCS</strong> services.</li><li>Assist with pre-authorizations and explain coverage details.</li><li>Document all interactions in the system with accuracy and professionalism.</li><li>Resolve member concerns with empathy and efficiency.</li><li>Stay current on Texas Medicaid updates and Dell Children’s policies.</li><li>Maintain HIPAA compliance and patient confidentiality.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p>✅ <strong>Required:</strong></p><ul><li><strong>Minimum 1 year of healthcare call center experience</strong>, preferably with <strong>Texas Medicaid</strong>.</li><li>Must be a <strong>Texas resident</strong>.</li><li>Familiarity with <strong>Texas Medicaid</strong>, STAR, CHIP, and HHCS.</li><li>Strong understanding of medical terminology, CPT/HCPCS codes, and diagnosis codes.</li><li>Excellent verbal and written communication skills.</li><li>Ability to manage high call volumes and navigate stressful situations calmly.</li><li>Proficient in computer systems and call tracking tools.</li></ul><p>✅ <strong>Preferred:</strong></p><ul><li>Associate’s Degree or equivalent healthcare-related education.</li><li>Experience working with Dell Children’s or similar pediatric healthcare systems.</li><li>Bilingual (English/Spanish) is a plus.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><ul><li><strong>Remote-first</strong> role with occasional in-office meetings or training sessions.</li><li>Standard business hours: <strong>8 AM–5 PM CST</strong>, Monday through Friday.</li></ul><p><br></p><p><strong>Apply today</strong> to join a compassionate team making a difference in the lives of Texas families!</p><p><br></p><p><br></p>
  • 2025-09-19T18:59:04Z
Customer Success Specialist
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
  • 2025-09-16T09:44:04Z
Customer Service/Receptionist
  • Flint Nt, MI
  • onsite
  • Temporary
  • 15.00 - 17.00 USD / Hourly
  • We are looking for a friendly and organized Customer Service/Receptionist to join a healthcare facility in Flint NT, Michigan. In this Contract position, you will play a key role in welcoming visitors, managing inquiries, and assisting with administrative tasks to ensure smooth operations. The ideal candidate is reliable, detail-oriented, and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors as they arrive, determine their needs, and direct them to the appropriate departments.<br>• Document interactions and communications thoroughly to maintain accurate records.<br>• Schedule appointments, make reminder calls, and follow up with patients who miss scheduled visits.<br>• Update and manage Electronic Medical Records as required.<br>• Handle incoming calls using a multi-line phone system, providing solutions or routing inquiries appropriately.<br>• Distribute mail, maintain office supplies, and perform general clerical tasks.<br>• Type correspondence, reports, and other documents with accuracy.<br>• Assist with special projects and additional administrative duties as assigned.<br>• Provide exceptional customer service by addressing inquiries with patience and professionalism.
  • 2025-09-11T12:59:09Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. This role involves assisting customers with scheduling COVID-19 vaccine appointments and providing accurate information in a meticulous and empathetic manner. As a long-term contract position, it offers an opportunity to make a meaningful impact while honing your customer service skills.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring accuracy and efficiency.<br>• Provide clear and accurate information to customers regarding appointment processes and guidelines.<br>• Maintain strict confidentiality of customer data and sensitive information.<br>• Offer feedback to management regarding service challenges or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned to ensure satisfaction and resolution.<br>• Accurately input customer data and appointment details into the system.<br>• Stay updated on current policies and procedures to provide the most reliable assistance.<br>• Collaborate with team members to ensure seamless customer service delivery.
  • 2025-09-10T13:54:34Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this role, you will provide exceptional customer service by assisting callers with scheduling COVID-19 vaccine appointments and offering accurate information. This is a long-term contract position, ideal for someone who excels in communication and data entry.<br><br>Responsibilities:<br>• Assist callers with scheduling their COVID-19 vaccine appointments in a detail-oriented and efficient manner.<br>• Provide accurate and detailed information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and sensitive information.<br>• Offer timely feedback to management regarding any service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Ensure all interactions are documented accurately for record-keeping purposes.<br>• Continuously strive to improve service quality and customer satisfaction.<br>• Collaborate with team members to address and resolve customer inquiries effectively.
  • 2025-09-10T13:48:42Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
  • 2025-09-10T13:54:34Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will be responsible for delivering exceptional customer service while assisting callers with scheduling COVID-19 vaccine appointments and providing accurate information. This position requires strong communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a smooth and efficient process.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Uphold strict confidentiality standards when handling customer data and sensitive information.<br>• Offer constructive feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls with customers as assigned to ensure their needs are met.<br>• Maintain accurate records of interactions and appointments through precise data entry.
  • 2025-09-10T13:54:34Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a Call Center Representative to join our team in Detroit, Michigan. In this role, you will assist customers with scheduling COVID-19 vaccine appointments and provide accurate information in a detail-oriented and courteous manner. This is a long-term contract position offering a chance to make a meaningful impact while supporting public health initiatives.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a seamless and positive experience.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Maintain confidentiality of customer data and sensitive information at all times.<br>• Communicate customer concerns or service issues to management promptly for resolution.<br>• Conduct outbound follow-up calls to customers as assigned, ensuring needs are met effectively.<br>• Accurately enter and update customer information within the system to maintain data integrity.<br>• Collaborate with team members to ensure consistent service delivery and adherence to protocols.
  • 2025-09-10T13:48:42Z
Customer Service Representative
  • Troy, MI
  • remote
  • Contract / Temporary to Hire
  • 18.00 - 18.00 USD / Hourly
  • <p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our remote team in Troy, Michigan. In this role, you will provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a seamless experience with healthcare-related matters. This is a Contract-to-Permanent position where you will have the opportunity to grow within the organization based on your performance. If you live in Michigan there is a 1 day per month obligation for in-office. </p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries regarding medical benefits, claim statuses, and pre-authorizations in a prompt and courteous manner.</p><p>• Utilize internal systems to track and document customer interactions and resolutions.</p><p>• Stay informed about updates to healthcare plans and communicate changes effectively to customers.</p><p>• Provide accurate information to customers about healthcare provider networks and outstanding payments.</p><p>• Troubleshoot and resolve issues efficiently while maintaining a detail-oriented demeanor.</p><p>• Follow up on unresolved customer concerns to ensure complete satisfaction.</p><p>• Escalate complex issues to management when necessary for further resolution.</p><p>• Adhere to company policies, including HIPAA regulations, to maintain confidentiality and compliance.</p><p>• Occasionally work on-site as required while primarily operating in a remote capacity.</p><p>• Collaborate with team members to meet service targets and improve processes.</p>
  • 2025-09-18T14:54:05Z
Administrative Assistant
  • Keego Harbor, MI
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • We are looking for a motivated and detail-oriented Administrative Assistant to join our team in Keego Harbor, Michigan. This role combines administrative expertise with customer service and sales support, offering a unique opportunity to contribute to operational efficiency and business growth. Ideal candidates will thrive in a fast-paced environment and excel at multitasking while maintaining high attention to detail.<br><br>Responsibilities:<br>• Provide guidance to customers throughout the application process, ensuring all required documents and contracts are completed accurately.<br>• Respond to customer inquiries, offering clear and helpful information about products and services.<br>• Enter orders, applications, and customer details into internal systems with precision and efficiency.<br>• Manage the preparation, packaging, and shipment of supplies and promotional materials.<br>• Maintain organized records and perform general office duties to support daily operations.<br>• Assist the sales team in converting leads into new business opportunities by following up and providing necessary support.<br>• Educate customers on product offerings, helping them identify solutions tailored to their needs.<br>• Facilitate sales processes from initial lead qualification to finalizing paperwork.<br>• Monitor and replenish office supplies to ensure smooth day-to-day functioning.<br>• Handle inbound and outbound communication, including telephone calls and document compilation.
  • 2025-09-19T07:04:18Z
HVAC Dispatcher
  • Farmington Hills, MI
  • onsite
  • Temporary
  • 15.84 - 18.34 USD / Hourly
  • We are looking for an experienced HVAC Dispatcher to join our team in Farmington Hills, Michigan. This long-term contract role involves managing service schedules, ensuring effective communication with customers, and providing support to technicians in the field. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and have a customer-focused mindset.<br><br>Responsibilities:<br>• Coordinate and schedule service calls, dispatching HVAC technicians based on urgency, location, and skill set.<br>• Communicate with customers to confirm appointments and provide updates on technician arrival times.<br>• Monitor technician routes and performance to maximize efficiency and address any logistical challenges.<br>• Handle customer concerns professionally and escalate issues to management as needed.<br>• Maintain accurate records of service calls, technician productivity, and job statuses using dispatch software and Excel.<br>• Ensure technicians are equipped with the necessary tools, parts, and information to complete assigned tasks.<br>• Address scheduling conflicts and resolve real-time issues to maintain smooth service operations.<br>• Respond promptly to emergency service requests by dispatching appropriate personnel.<br>• Assist in inventory management and ensure sufficient stock of required tools and parts.<br>• Prepare and present reports on service performance and productivity metrics.
  • 2025-08-21T15:24:41Z
Purchase & Sales Specialist
  • Plymouth, MI
  • onsite
  • Contract / Temporary to Hire
  • 32.30 - 37.40 USD / Hourly
  • We are looking for a knowledgeable Purchase & Sales Specialist to join our team in Plymouth, Michigan. This Contract-to-Permanent position is ideal for someone with a strong background in procurement, particularly in the construction and materials industry. The role involves managing purchasing activities, vendor relationships, and inventory coordination while ensuring cost efficiency and compliance.<br><br>Responsibilities:<br>• Coordinate the procurement of construction materials, including pipes, valves, and fittings, to align with project specifications and timelines.<br>• Build and maintain strong relationships with vendors, evaluating their reliability, pricing, and quality.<br>• Collaborate with internal teams such as project managers and engineers to address procurement needs and delivery requirements.<br>• Create and manage purchase orders while ensuring compliance with company standards and regulations.<br>• Negotiate vendor contracts to achieve cost savings and maintain budgetary control.<br>• Monitor inventory levels and synchronize deliveries with project schedules to prevent delays.<br>• Resolve issues related to late deliveries, defective materials, or discrepancies in inventory.<br>• Research and onboard new suppliers to diversify and strengthen the supply chain.<br>• Analyze procurement data to identify cost-saving opportunities and improve efficiency.
  • 2025-09-18T14:48:50Z
Billing Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • Robert Half is seeking a Billing Clerk for a growing client in Ann Arbor. This is an exciting opportunity to demonstrate your strong customer service and billing experience. This is a potential long-term opportunity. Pay up to $21/hr. The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Only those who qualify will be considered. <br><br>Duties for the Billing Clerk:<br>Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements<br>Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues<br>Meet strict daily deadlines while ensuring accuracy and excellent customer experience<br>Communicate issues and concerns with manager and sales staff<br>Other special projects and duties as assigned<br><br>You must meet the following criteria to be considered for the Billing Clerk:<br>Associates Degree preferred and/or equivalent experience a plus<br>1-2 years Accounting/billing/bookkeeping or comparable experience a plus<br>2 + years customer service experience<br>Strong communication skills both verbal and written<br>Exceptional multi-tasking skills<br>Ability to problem solve independently<br>Strong organizational skills and attention to detail<br>Positive attitude and willingness to be a team player
  • 2025-08-26T22:35:13Z
Patient Registration
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on second shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
  • 2025-08-20T12:54:58Z
Accounts Payable Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 24.54 - 28.41 USD / Hourly
  • Robert Half is seeking an Accounts Payable (A/P) Clerk to join a team of highly skilled professionals in a stimulating work environment. The candidate in this role will work closely with and report to the Accounting Manager. Other responsibilities include attending to the general administrative needs of the AP/Finance Department,. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are integral functions for this position. Are you looking for a position that offers quick career growth? Contact us today to find out how you can scale the career leader on a flourishing team. Located in Ann Arbor, Michigan, the Accounts Payable Clerk will be a position.<br><br>What you get to do every single day<br><br>- Manage customer service tasks for internal business partners<br><br>- Help with internal and external audits as required<br><br>- Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies<br><br>- Complete full-cycle A/P<br><br>- Handle administrative tasks for the AP/Finance Department<br><br>- Manage the process of verifying, logging, and mailing checks, including expediting special handling<br><br>- Handle daily department mail by opening, sorting, and distributing it<br><br>- Perform special projects as assigned<br><br>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed
  • 2025-08-26T22:35:13Z
Administrative Assistant
  • Saline, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • Seeking an experienced Administrative Assistant in Saline, MI. This is a full-time, 40 hours/week, in-office opportunity; working Monday – Friday 8:00am – 5:00pm. If you are tech savvy, enjoy working with people, multi-tasking and have 2+ years of solid experience in an administrative support role, this might be the role for you. NO remote. Pay up to $23/hr. <br> <br>Responsibilities:<br>Answer main telephone lines, route calls or take detailed messages as required. <br>Tend to Firm’s common areas while performing light housekeeping duties daily (wiping tables, loading/unloading dishwasher, stocking printer paper, etc).<br>Setup tax returns in Workflow (accounting program).<br>Verification of tax returns in Autoflow (tax program).<br>Setup meetings for Principals and Managers.<br>Photocopy documents for internal staff as requested.<br>Maintain shredding of documents for staff.<br>Monitor and distribute faxes to firm staff as indicated while tending to urgent documents quickly.<br>Stamp, deposit, collect, sort and distribute mail in a timely manner daily.<br>Prepare, proof-read and revise letters and memos according to templates that meet Firm’s standards.<br>Order office and printing supplies.<br>Maintain list of other items (office snacks, etc) that need to be purchased.<br>Order staff lunches for Firm meetings, tax season, and other miscellaneous events as directed. <br>Other tasks as requested of staff (Principals to Administrative).<br><br>Requirements to be considered:<br>2+ years of solid experience in an administrative support role.<br>Demonstrate a professional and reliable character with complete follow through on all tasks and projects.<br>Strong attention to detail and following processes in timely manner.<br>Exceptional verbal and written communication skills.<br>Friendly conversationalist who can make our visitors and clients feel welcome and is approachable for internal Staff.<br>Working knowledge of Microsoft Word and Excel (letter formatting, data entry, etc).<br>Strong desire to learn new programs with an interest in accounting related software.<br>Strong adherence to MRPR quality standards and core values.<br>Team player who enjoys working independently while also being part of the team.<br>Experience in Public Accounting, Professional Services, or accounting software is a plus, yet not required.
  • 2025-09-13T09:24:07Z
Business Analyst
  • Ann Arbor, MI
  • onsite
  • Contract / Temporary to Hire
  • 28.00 - 32.00 USD / Hourly
  • Seeking a Business Analyst. This onsite position will be responsible for financial reporting and analysis including sales reporting, budgets, forecasts, and variance analysis. The ideal candidate will have experience with detailed modeling and ability to prepare complex analysis working with large data sets. The financial analyst will primarily support the accounting and finance department but may also work on projects across the organization.<br><br><br>Duties/Responsibilities:<br><br>Drive financial results through data analysis<br>Develop and maintain detailed financial models and reports<br>Develops automated reporting and forecasting tools for more efficient use of data<br>Weekly, monthly, and annual reporting requirements <br>Performs ad-hoc reporting and other related duties as assigned<br>Performs other duties and responsibilities as assigned by manager<br>Qualifications<br>Required Skills/Abilities: <br><br>Advanced skills in Microsoft Office Suite including, but not limited to, Excel and Access<br>Strong analytical, critical thinking and problem-solving skills<br>Ability to keep yourself organized, prioritize duties and meet deadlines<br>Ability to consider multiple data sources and draw relevant conclusions<br>Ability to notice inconsistencies and errors in data and work product<br>Data mining and scrubbing<br>Roll-up sleeves, can do mentality<br> Adjusts quickly to changing priorities and conditions<br>Function independently and require limited day-to-day supervision<br>Excellent interpersonal and communication skills with the ability to interact with all levels of the<br><br>Education and Experience:<br><br>Bachelor's degree in Accounting, Finance, IT or other related data centric/analytical degree<br>3-5 years' experience as financial analyst or business analyst preferred but not required<br>Experience in an environment with 100,000+ transactions per month<br>Experience in SQL<br>Physical Requirements: <br><br>Prolonged periods of sitting at a desk and working on a computer.<br>Must be able to lift 15 pounds at times.<br>Add or subtract as needed
  • 2025-08-27T10:24:06Z
Patient Access Specialist
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Access Specialist to join our team in Rochester, Michigan. This part-time position offers an exciting opportunity to work in a fast-paced healthcare environment, supporting both the Labor and Delivery and Emergency Department units. Ideal candidates will excel in handling inbound calls, managing electronic health record systems, and ensuring smooth patient access processes.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls with professionalism, addressing patient inquiries and concerns promptly.</p><p>• Manage patient access workflows within electronic health record systems, including Epic, Allscripts, and Cerner.</p><p>• Collaborate with healthcare teams to ensure seamless support for Labor and Delivery and Emergency Department operations.</p><p>• Process authorizations and benefits verifications for patients efficiently and accurately.</p><p>• Assist with billing functions and ensure compliance with healthcare regulations during patient interactions.</p><p>• Cross-train in departmental procedures to provide flexible support across various units.</p><p>• Maintain organized records and documentation within EHR systems to ensure consistency and accuracy.</p><p>• Address scheduling needs, including weekend and holiday rotations, to support 24/7 departmental operations.</p><p>• Communicate effectively with patients and staff, fostering a welcoming and supportive environment.</p><p>• Contribute to the improvement of patient access protocols and workflows.</p>
  • 2025-08-20T12:38:46Z
Business Analyst
  • Southfield, MI
  • onsite
  • Permanent
  • 80000.00 - 83000.00 USD / Yearly
  • We are looking for a skilled Business Analyst to join our team in Southfield, Michigan. In this role, you will leverage your analytical expertise to drive data-driven decision-making and enhance business operations. You will collaborate with cross-functional teams to identify opportunities for improvement and translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Develop and refine queries to extract, manipulate, and analyze data from multiple databases.<br>• Design and maintain dashboards and reports to provide insights and support strategic business initiatives.<br>• Collaborate with stakeholders to gather and document requirements, ensuring alignment with technical specifications.<br>• Analyze data to identify trends, patterns, and opportunities for process improvements.<br>• Ensure the accuracy and consistency of data across various reporting systems.<br>• Document workflows, processes, and business rules to support organizational understanding.<br>• Support efforts related to data migration, integration, and validation.<br>• Conduct gap analysis to identify discrepancies between current and desired business states.<br>• Work within Agile Scrum teams to deliver solutions efficiently and effectively.
  • 2025-09-03T18:24:19Z
Grant Accountant
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 25.13 - 29.10 USD / Hourly
  • <p>POSITION SUMMARY</p><p>Position is responsible for conducting reimbursement billing activities related to various Federal, </p><p>State and local grants and contracts.</p><p>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</p><p>1 Track the schedule of reimbursement billing deadlines and submit billings according to </p><p>the schedule</p><p>2 Track expenses to assure all funds have been expended each year</p><p>3 Prepare reimbursement billings in accordance with the formats and content required by </p><p>each granting agency</p><p>4</p><p>Submit reimbursement billings and required support to appropriate contact at each </p><p>granting agency and maintain correspondence to ensure timely receipt of </p><p>reimbursement</p><p>5 Prepare and submit monthly financial reports required by granting agencies</p><p>6 Assist in preparation of new and all revisions of the grant budgets</p><p>7</p><p>Monitor budget-to-actual and work with Grant Administrator and program personnel to </p><p>formulate projections and budget amendments</p><p>8</p><p>Review contracts and awards to determine allowable costs, appropriate billing formats, </p><p>budget amendment requirements, and submittal deadlines.</p><p>9 Maintain appropriate documentation for each billing for each grant</p><p>10 Assist with annual audit activities</p><p>11 Participate in administrative staff meetings, agency committees, and other projects as </p><p>assigned</p><p>12 Adhere to Southwest Solutions policies and procedures</p><p>JOB TITLE: </p><p>Grants Billing Specialist</p><p>CLASSIFICATION: </p><p>Non-Union</p><p>CENTER OF EXCELLENCE & UNIT:</p><p>SWS - Finance</p><p>SUPERVISES:</p><p>No</p><p>REPORTS TO:</p><p>Grants Administrator</p><p>FLSA STATUS:</p><p>Non-Exempt</p><p>Creation Date: May 2017 Revision Date: March 2021</p><p>13 Adhere to Southwest Solutions code of ethics, and comply with local, state and federal </p><p>laws</p><p><br></p>
  • 2025-08-28T16:14:13Z
Sr. Receptionist
  • Perrysburg, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
  • 2025-09-16T16:24:10Z
Associate Director of Operations
  • Livonia, MI
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Associate Director of Operations to oversee warehouse management and delivery logistics in Livonia, Michigan. In this role, you will ensure smooth and efficient operations across inventory control, fleet management, and team leadership to support overall business goals. This position offers the opportunity to lead key functions and drive continuous improvement within a dynamic environment.<br><br>Responsibilities:<br>• Direct and manage daily warehouse operations, including receiving, storage, order fulfillment, and shipping activities.<br>• Oversee delivery fleet scheduling, routing, and dispatch to ensure timely and cost-effective deliveries.<br>• Supervise and mentor warehouse supervisors and delivery managers, fostering a culture of accountability and attention to detail.<br>• Develop and implement process improvements to enhance efficiency, accuracy, and productivity in warehouse and delivery operations.<br>• Maintain accurate inventory records through cycle counts, audits, and reconciliations, while minimizing shrinkage and obsolescence.<br>• Ensure compliance with safety regulations, company policies, and industry best practices across all operations.<br>• Collaborate with procurement, sales, and customer service teams to align supply chain and delivery functions with business objectives.<br>• Track and analyze key performance indicators (KPIs) such as order accuracy, inventory turnover, and delivery timeliness.<br>• Utilize warehouse management systems and fleet tracking software to streamline operations and optimize performance.<br>• Prepare and present detailed operational performance reports to the Director of Operations.
  • 2025-09-10T14:38:43Z
Staff Accountant
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • <p>Robert Half's Full-time Engagement Professionals are currently hiring for a Staff Accountant. As an Accountant, you need to be a self-starter who has the ability to multi-task effectively. 2+ years' experience preferred. Intermediate proficiency with MS Excel (VLOOKUPS and Pivot Tables preferred). Experience with 2 or more ERPs are preferred. Strong communication, organizational and customer service skills are essential.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Prepare and maintain accurate financial records, including general ledger entries and reconciliations.</p><p>Assist with month-end and year-end closings by preparing journal entries and supporting schedules.</p><p>Process accounts payable (AP) and accounts receivable (AR) transactions, ensuring accuracy and timeliness.</p><p>Conduct reconciliations for bank statements, credit card transactions, and other accounts.</p><p>Provide support in the preparation of financial reports, including income statements, balance sheets, and cash flow reports.</p><p>Monitor budgets and assist with variance analysis to ensure financial accuracy and compliance.</p><p>Collaborate with external auditors during audits and ensure documentation readiness.</p><p>Help maintain compliance with financial regulations, internal policies, and external reporting requirements.</p><p>Contribute ideas for process improvements or efficiencies in accounting workflows.</p><p>Stay updated on changes in accounting standards and relevant regulatory guidelines.</p><p>Qualifications & Requirements:</p><p><br></p><p>Bachelor’s degree in Accounting, Finance, or a related field (CPA certification preferred or in progress).</p><p>1-3 years of relevant accounting experience.</p><p>Proficiency in accounting software (e.g., QuickBooks, NetSuite, or ERP platforms) and advanced Excel skills.</p><p>Knowledge of financial reporting and general ledger functions.</p><p>Strong attention to detail, organizational skills, and ability to meet deadlines.</p><p>Analytical mindset with excellent problem-solving skills.</p><p>Effective communication skills for interacting with colleagues and stakeholders.</p><p><br></p><p>As a part of the Robert Half Loan Staff, you have an opportunity to be a part of different teams working on diverse projects. Our Loan Staff has the stability and benefits of a full-time job with the flexibility and new challenges of our diverse engagements.</p><p>○ You receive our full benefits package, including medical, dental, vision and 401k.</p><p>○ You are paid for all major holidays, three floating holidays and Choice Time Off accruing at 2.0 hours per week.</p><p>○ You are guaranteed 37.5 hours per week whether you are on project or not, so even if you are in between engagements, you still get paid.</p><p>○ While on engagement, you are paid hourly, so you are paid for the hours you work, and you still receive overtime for anything over 40 hours in a week.</p><p><br></p><p><br></p><p>If you are interested in exploring a new and challenging career path while enjoying a culture that facilitates work/life balance - please apply now</p>
  • 2025-08-26T22:35:13Z
Systems Administrator
  • Southfield, MI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are seeking a skilled Systems Administrator to join Robert Half and play a critical role in managing, maintaining, and optimizing our IT systems and networks. As a Systems Administrator, you will ensure the seamless operation of our technical infrastructure, troubleshoot issues, and contribute to the implementation of innovative IT solutions. This role combines technical expertise with excellent customer service to support both internal teams and organizational goals.</p>
  • 2025-08-29T19:14:07Z
Sr. Accountant
  • Southfield, MI
  • onsite
  • Contract / Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • <p>Robert Half Full-time Engagement Professionals are currently hiring for a Senior Accountant. As a Sr. Accountant, you need to be a self-starter who has the ability to multi-task effectively. 4+ years' experience preferred. Intermediate proficiency with MS Excel (VLOOKUPS and Pivot Tables preferred). Experience with 2 or more ERPs are preferred. Strong communication, organizational and customer service skills are essential.</p><p><br></p><p>Responsibilities-</p><p>General Accounting and Financial Reporting:</p><p><br></p><p>Prepare monthly, quarterly, and annual financial statements in accordance with Generally Accepted Accounting Principles (GAAP)</p><p>Manage journal entries, reconciliations, and adjustments to ensure accuracy of financial records.</p><p>Ensure compliance with local, state, and federal reporting requirements</p><p>Full process Accounts Payable and Accounts Receivable</p><p><br></p><p>Budgeting and Forecasting:</p><p><br></p><p>Collaborate with finance leadership to develop and manage budgets</p><p>Provide variance analysis and assist in forecasting financial outcomes</p><p>Required Skills and Certifications</p><p>Knowledge of ERP systems such as SAP, Oracle, SAGE or Microsoft Dynamics</p><p>Proficiency in Excel, including advanced functions such as pivot tables and formulas</p><p>Strong analytical skills and financial reporting capabilities</p><p><br></p><p>As a part of the Robert Half Loan Staff, you have an opportunity to be a part of different teams working on diverse projects. Our Loan Staff has the stability and benefits of a full-time job with the flexibility and new challenges of our diverse engagements.</p><p>○ You receive our full benefits package, including medical, dental, vision and 401k.</p><p>○ You are paid for all major holidays, three floating holidays and Choice Time Off accruing at 2.0 hours per week.</p><p>○ You are guaranteed 37.5 hours per week whether you are on project or not, so even if you are in between engagements, you still get paid.</p><p>○ While on engagement, you are paid hourly, so you are paid for the hours you work, and you still receive overtime for anything over 40 hours in a week.</p><p><br></p><p><br></p><p>If you are interested in exploring a new and challenging career path while enjoying a culture that facilitates work/life balance - please apply now.</p>
  • 2025-08-26T22:35:13Z
2