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44 results for Customer Service in Ypsilanti, MI

Customer Service Representative
  • Troy, MI
  • remote
  • Contract / Temporary to Hire
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated and empathetic Customer Service Representative with expertise in healthcare call center operations. In this role, you will handle inquiries related to medical eligibility, benefits, claims, and provider information while maintaining a high level of professionalism and accuracy. This is a Contract to permanent position that offers the opportunity to grow within the organization for the right candidate. While the position is primarily remote, occasional in-office attendance may be required depending on location.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of customer inquiries via phone and email regarding medical benefits, claims, and provider information.</p><p>• Provide accurate and detailed information about healthcare plans, pre-authorizations, and claim statuses.</p><p>• Utilize tracking systems to document all interactions and ensure proper follow-up.</p><p>• Stay updated on changes to healthcare policies, procedures, and benefits to provide accurate guidance.</p><p>• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.</p><p>• Advise members on outstanding payments and explain billing details when necessary.</p><p>• Assist callers in navigating network provider options and understanding plan coverage.</p><p>• Escalate complex issues to supervisors or managers when required.</p><p>• Collaborate with team members to ensure seamless customer support.</p><p>• Adhere to HIPAA policies and maintain confidentiality in all interactions.</p>
  • 2025-12-03T14:58:46Z
Customer Service Representative
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • Are you an organized, outgoing, people person with experience working in an office setting? If so, Robert Half would like to speak with you! We have a great position starting ASAP, PART TIME, onsite in Ann Arbor, MI. Candidates must have office experience and great computer skills. Must be able to work a flexible schedule and Saturdays if needed. Pays $18/hr. <br><br>RESPONSIBILITIES<br>Maintain and apply expert knowledge of test center policies, practices, and procedures<br>Greet examinees and verify identification<br>Register and prepare candidate scorecards<br>If applicable, digitally scan and record candidate fingerprint identification<br>Continuously monitor candidates as they complete exams<br>Resolve or report candidate issues with urgency<br>Secure all computer software in the test center at all times<br>Reboot computer servers and reset passwords as necessary<br>Report any occurrences outside company guidelines to corporate management<br>Ability to be flexible with scheduling based on Prometric capacity requirements<br>Perform other duties as assigned<br><br>EXPERIENCE<br>1-2 years customer service-related experience required<br><br>SKILLS<br>Ability to communicate with candidates effectively and with professionalism and authority <br><br>PHYSICAL JOB REQUIREMENTS<br>Capable of lifting up to 40 pounds<br>Ability to remain in a stationary position for extended periods of time while administering exams<br>Ability to perform periodic walk-through.
  • 2025-12-16T17:28:39Z
Customer Service Representative
  • Troy, MI
  • remote
  • Contract / Temporary to Hire
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated and detail oriented Medical Customer Service Representative. This role requires exceptional communication skills and the ability to work effectively in a fast-paced, high-volume call center environment, particularly within the healthcare industry. As a Contract to permanent position, this opportunity offers the potential for long-term placement based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and courteously to customer inquiries regarding medical benefits, eligibility, claims, and provider information.</p><p>• Assist customers in resolving pre-authorization requests for medical treatments and provide accurate information about outstanding payments.</p><p>• Document interactions and track call details using internal systems to ensure proper record-keeping.</p><p>• Stay informed about company policies and updates to healthcare plans to provide accurate and current information to customers.</p><p>• Handle complaints, troubleshoot issues, and escalate complex cases to supervisors when necessary.</p><p>• Deliver high-quality service by adhering to scripts and guidelines while maintaining a friendly and detail oriented demeanor.</p><p>• Educate customers about network providers and guide them through available options.</p><p>• Collaborate with team members to improve processes and ensure customer satisfaction.</p><p>• Comply with HIPAA regulations and follow standard precautions for personal protective equipment when required.</p>
  • 2025-12-03T14:58:46Z
HVAC Dispatcher
  • Farmington Hills, MI
  • onsite
  • Temporary
  • 15.84 - 18.34 USD / Hourly
  • We are looking for an experienced HVAC Dispatcher to join our team in Farmington Hills, Michigan. This long-term contract role involves managing service schedules, ensuring effective communication with customers, and providing support to technicians in the field. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and have a customer-focused mindset.<br><br>Responsibilities:<br>• Coordinate and schedule service calls, dispatching HVAC technicians based on urgency, location, and skill set.<br>• Communicate with customers to confirm appointments and provide updates on technician arrival times.<br>• Monitor technician routes and performance to maximize efficiency and address any logistical challenges.<br>• Handle customer concerns professionally and escalate issues to management as needed.<br>• Maintain accurate records of service calls, technician productivity, and job statuses using dispatch software and Excel.<br>• Ensure technicians are equipped with the necessary tools, parts, and information to complete assigned tasks.<br>• Address scheduling conflicts and resolve real-time issues to maintain smooth service operations.<br>• Respond promptly to emergency service requests by dispatching appropriate personnel.<br>• Assist in inventory management and ensure sufficient stock of required tools and parts.<br>• Prepare and present reports on service performance and productivity metrics.
  • 2025-12-09T15:48:37Z
Staff Accountant
  • Commerce Township, MI
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a skilled Staff Accountant to join our team in Commerce Township, Michigan, on a contract basis. This role is ideal for someone who is detail-oriented, thrives in a fast-paced environment, and has experience within the construction or contractor industry. You will play a key role in managing financial operations and ensuring efficient invoicing, collections, and cost analysis for restoration projects.<br><br>Responsibilities:<br>• Conduct detailed cost analysis for restoration projects to ensure accurate financial reporting.<br>• Handle invoicing and collections for high-volume restoration jobs, ensuring timely payments.<br>• Collaborate with customers, insurance adjusters, and internal team members to resolve financial matters and provide updates.<br>• Participate in administrative on-call rotations, offering support one week per month.<br>• Assist with job setup processes to maintain organized and efficient operations.<br>• Ensure compliance with company values and financial protocols.<br>• Utilize Microsoft Excel and other financial tools to manage data effectively.<br>• Provide exceptional customer service to homeowners and clients during financial interactions.<br>• Prepare and review financial documents to ensure accuracy and completeness.
  • 2025-12-02T15:27:20Z
Administrative Assistant
  • Birmingham, MI
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team in Birmingham, Michigan. In this role, you will provide essential support to ensure smooth office operations and assist with a variety of administrative tasks. This is a Contract to permanent position, offering an excellent opportunity for growth within a dynamic work environment.<br><br>Responsibilities:<br>• Assist with entering and packaging tax returns to ensure accuracy and timely completion.<br>• Scan and organize documents into the system for efficient access and record-keeping.<br>• Manage office supplies by tracking inventory, ordering items, and restocking kitchen supplies.<br>• Coordinate lunch orders for office events such as lunch-and-learns.<br>• Cover receptionist duties during breaks and lunches, including greeting visitors and answering calls.<br>• Support onboarding processes for new hires and handle additional administrative tasks as assigned.
  • 2025-12-19T17:34:46Z
Project Manager/Sr. Consultant
  • Bloomfield Hills, MI
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p>Our client, a growing Managed Service Provider, is seeking an experienced <strong>Systems Engineer</strong> to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems.</p><p><br></p><p>What You’ll Do</p><ul><li>Serve as a primary technical resource and trusted advisor for clients</li><li>Deliver remote and on-site support across Windows environments</li><li>Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory</li><li>Configure and support firewalls, VPNs, and security solutions (FortiGate, Cisco, SonicWALL, DUO preferred)</li><li>Manage tickets, execute client projects, and own issues from identification through resolution</li><li>Troubleshoot hardware, software, networking, and endpoint security issues</li><li>Create clear documentation and maintain accurate time tracking</li></ul><p><br></p><p><br></p>
  • 2025-12-19T17:28:42Z
Accounts Payable Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 24.54 - 28.41 USD / Hourly
  • Robert Half is seeking an Accounts Payable (A/P) Clerk to join a team of highly skilled professionals in a stimulating work environment. The candidate in this role will work closely with and report to the Accounting Manager. Other responsibilities include attending to the general administrative needs of the AP/Finance Department,. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are integral functions for this position. Are you looking for a position that offers quick career growth? Contact us today to find out how you can scale the career leader on a flourishing team. Located in Ann Arbor, Michigan, the Accounts Payable Clerk will be a position.<br><br>What you get to do every single day<br><br>- Manage customer service tasks for internal business partners<br><br>- Help with internal and external audits as required<br><br>- Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies<br><br>- Complete full-cycle A/P<br><br>- Handle administrative tasks for the AP/Finance Department<br><br>- Manage the process of verifying, logging, and mailing checks, including expediting special handling<br><br>- Handle daily department mail by opening, sorting, and distributing it<br><br>- Perform special projects as assigned<br><br>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed
  • 2025-12-09T15:48:37Z
Procurement Specialist
  • Saline, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements.<br><br>Job Functions:<br>* Works closely with internal and external customers to ensure optimal service is provided.<br>* Develop effective business relationships with the supply base.<br>* Processes customer and vendor orders according to designated process.<br>* Provides timely and accurate information to incoming customer order status requests.<br>* Works closely with the credit department to resolve disputed A/R and A/P issues.<br>* Manages vendor purchase order follow up and issue resolution.<br>* May handle inventory management and inventory level analysis. <br>* Review inventory for nonmoving and overstock items and take appropriate action.<br>* Resolves vendor shipping issues in conjunction with warehouse.<br><br>Competencies:<br>* Customer/Client/Vendor Focus. <br>* Problem Solving & Analysis.<br>* Time Management and Self-Motivation <br>* Communication Proficiency.<br>* Teamwork Orientation.<br>* Effective conflict resolution.<br>* Proficient Excel capabilities.<br>* Organization/Prioritization of tasks.<br>* Attention to detail <br><br>Preferred Education Experience:<br>Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
  • 2025-12-17T10:14:17Z
Assistant Credit/Collections Manager
  • Livonia, MI
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced Assistant Credit/Collections Manager to join our team in Livonia, Michigan. In this role, you will oversee credit and collections operations, ensuring timely payments and maintaining strong customer relationships. Your expertise will be critical in managing accounts receivable, analyzing credit applications, and supporting departmental goals while fostering collaboration across teams.<br><br>Responsibilities:<br>• Manage and collect outstanding balances on customer accounts while ensuring timely payments.<br>• Oversee the resolution of customer disputes and claims to maintain account integrity and improve payment processes.<br>• Analyze and approve credit applications by gathering necessary documentation and verifying creditworthiness.<br>• Monitor and enforce Days Sales Outstanding and overdue account targets, ensuring compliance with company standards.<br>• Collaborate with collection agencies, attorneys, and credit reporting groups to address bad debt accounts effectively.<br>• Provide training and mentorship to credit and collections personnel to enhance team performance.<br>• Maintain accurate and updated customer account information, including monitoring credit limits and terms.<br>• Assist in preparing reports for management and recommend updates to policies and procedures.<br>• Work closely with sales, customer service, and other departments to address account issues and foster positive relationships.<br>• Develop repayment agreements and negotiate solutions that balance collection efforts with customer satisfaction.
  • 2025-12-10T19:09:02Z
HR Recruiter
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 26.00 - 28.00 USD / Hourly
  • Do you consider yourself an accomplished and proactive Recruiter looking to sharpen your skills? Robert Half is seeking a Recruiter to support a dynamic organization in the Hospitality industry. As the Recruiter, you will be responsible for full cycle recruiting in support of a diverse array of positions across varying departments such as accounting, marketing, operations, administrative and technology. Our client wants a self-starter wanting to learn and to grow. Must have attention to detail, strong customer service experience, strong communication and follow up, be organized, and at least 2 years of full cycle recruitment in-house with a larger corporation. ONSITE Monday-Thursday and Friday remote. Hours 8am -5pm. Only candidates who qualify will be considered. Pay up to $28/hr. <br><br>HR Recruiter responsibilities include, but are not limited to, the following tasks:<br><br>• High volume recruiting <br><br>• Manage full cycle recruitment, including sourcing and screening candidates through the various Job Boards including LinkedIn Recruiter, coordinating and participating in interviews, providing support and recommendation to hiring managers, and ensuring compliance with onboarding requirements<br><br>Required Experience:<br><br>* 2 years of solid recruiting is a must<br>* Experience with LinkedIn is a Must<br>* Excellent communication skills with both internal and external individuals<br>* Very detail oriented and computer savvy
  • 2025-12-10T22:13:46Z
Sr. Receptionist
  • Perrysburg, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
  • 2025-12-17T14:48:49Z
Staff Accountant
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • <p>Robert Half's Full-time Engagement Professionals are currently hiring for a Staff Accountant. As an Accountant, you need to be a self-starter who has the ability to multi-task effectively. 2+ years' experience preferred. Intermediate proficiency with MS Excel (VLOOKUPS and Pivot Tables preferred). Experience with 2 or more ERPs are preferred. Strong communication, organizational and customer service skills are essential.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Prepare and maintain accurate financial records, including general ledger entries and reconciliations.</p><p>Assist with month-end and year-end closings by preparing journal entries and supporting schedules.</p><p>Process accounts payable (AP) and accounts receivable (AR) transactions, ensuring accuracy and timeliness.</p><p>Conduct reconciliations for bank statements, credit card transactions, and other accounts.</p><p>Provide support in the preparation of financial reports, including income statements, balance sheets, and cash flow reports.</p><p>Monitor budgets and assist with variance analysis to ensure financial accuracy and compliance.</p><p>Collaborate with external auditors during audits and ensure documentation readiness.</p><p>Help maintain compliance with financial regulations, internal policies, and external reporting requirements.</p><p>Contribute ideas for process improvements or efficiencies in accounting workflows.</p><p>Stay updated on changes in accounting standards and relevant regulatory guidelines.</p><p>Qualifications & Requirements:</p><p><br></p><p>Bachelor’s degree in Accounting, Finance, or a related field (CPA certification preferred or in progress).</p><p>1-3 years of relevant accounting experience.</p><p>Proficiency in accounting software (e.g., QuickBooks, NetSuite, or ERP platforms) and advanced Excel skills.</p><p>Knowledge of financial reporting and general ledger functions.</p><p>Strong attention to detail, organizational skills, and ability to meet deadlines.</p><p>Analytical mindset with excellent problem-solving skills.</p><p>Effective communication skills for interacting with colleagues and stakeholders.</p><p><br></p><p>As a part of the Robert Half Loan Staff, you have an opportunity to be a part of different teams working on diverse projects. Our Loan Staff has the stability and benefits of a full-time job with the flexibility and new challenges of our diverse engagements.</p><p>○ You receive our full benefits package, including medical, dental, vision and 401k.</p><p>○ You are paid for all major holidays, three floating holidays and Choice Time Off accruing at 2.0 hours per week.</p><p>○ You are guaranteed 37.5 hours per week whether you are on project or not, so even if you are in between engagements, you still get paid.</p><p>○ While on engagement, you are paid hourly, so you are paid for the hours you work, and you still receive overtime for anything over 40 hours in a week.</p><p><br></p><p><br></p><p>If you are interested in exploring a new and challenging career path while enjoying a culture that facilitates work/life balance - please apply now</p>
  • 2025-12-09T15:48:37Z
Payroll Administrator
  • Birmingham, MI
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p><strong>HR & Payroll Specialist</strong></p><p>We’re looking for a detail-oriented <strong>Human Resources & Payroll Specialist</strong> to join our team! This role ensures accurate and timely payroll processing across multiple companies while supporting HR functions such as onboarding, offboarding, and compliance reporting.</p><p><strong>What You’ll Do</strong></p><ul><li>Administer multi-company payroll, including regular cycles, bonuses, commissions, reimbursements, and other compensation.</li><li>Maintain payroll systems and ensure accurate time and labor data.</li><li>Prepare and distribute communications regarding commission and profit-sharing details.</li><li>Process payroll deductions for taxes, benefits, and other withholdings.</li><li>Handle check reissues and direct deposit corrections when needed.</li><li>Document payroll procedures and update processes as changes occur.</li><li>Manage unemployment claims across multiple states.</li><li>Generate and analyze reports in Paylocity; maintain a comprehensive report log.</li><li>Support HR processes for new hires and terminations.</li><li>Ensure timely receipt and processing of monthly invoices.</li><li>Perform additional administrative tasks as assigned.</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>Strong communication and customer service skills.</li><li>Exceptional attention to detail and organizational ability.</li><li>Proficiency in Microsoft Office, especially Excel.</li><li>Ability to learn payroll software quickly; Paylocity experience is a plus.</li><li>Team-oriented, dependable, and able to work independently.</li><li>Skilled at multitasking and prioritizing in a fast-paced environment.</li><li>Ability to maintain confidentiality and handle sensitive information.</li></ul><p><strong>Qualifications</strong></p><ul><li>High school diploma or equivalent required.</li><li>Minimum 2 years of full-cycle payroll experience.</li><li>Experience with multi-state payroll processing.</li><li>Familiarity with Paylocity and ProLiant preferred.</li></ul><p><strong>Physical Requirements</strong></p><ul><li>Ability to sit for extended periods and perform repetitive tasks.</li><li>Manual dexterity for handling tools and controls.</li><li>Clear communication and comprehension skills.</li></ul><p><br></p>
  • 2025-12-17T14:53:42Z
Sr. Accountant
  • Southfield, MI
  • onsite
  • Contract / Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • <p>Robert Half Full-time Engagement Professionals are currently hiring for a Senior Accountant. As a Sr. Accountant, you need to be a self-starter who has the ability to multi-task effectively. 4+ years' experience preferred. Intermediate proficiency with MS Excel (VLOOKUPS and Pivot Tables preferred). Experience with 2 or more ERPs are preferred. Strong communication, organizational and customer service skills are essential.</p><p><br></p><p>Responsibilities-</p><p>General Accounting and Financial Reporting:</p><p><br></p><p>Prepare monthly, quarterly, and annual financial statements in accordance with Generally Accepted Accounting Principles (GAAP)</p><p>Manage journal entries, reconciliations, and adjustments to ensure accuracy of financial records.</p><p>Ensure compliance with local, state, and federal reporting requirements</p><p>Full process Accounts Payable and Accounts Receivable</p><p><br></p><p>Budgeting and Forecasting:</p><p><br></p><p>Collaborate with finance leadership to develop and manage budgets</p><p>Provide variance analysis and assist in forecasting financial outcomes</p><p>Required Skills and Certifications</p><p>Knowledge of ERP systems such as SAP, Oracle, SAGE or Microsoft Dynamics</p><p>Proficiency in Excel, including advanced functions such as pivot tables and formulas</p><p>Strong analytical skills and financial reporting capabilities</p><p><br></p><p>As a part of the Robert Half Loan Staff, you have an opportunity to be a part of different teams working on diverse projects. Our Loan Staff has the stability and benefits of a full-time job with the flexibility and new challenges of our diverse engagements.</p><p>○ You receive our full benefits package, including medical, dental, vision and 401k.</p><p>○ You are paid for all major holidays, three floating holidays and Choice Time Off accruing at 2.0 hours per week.</p><p>○ You are guaranteed 37.5 hours per week whether you are on project or not, so even if you are in between engagements, you still get paid.</p><p>○ While on engagement, you are paid hourly, so you are paid for the hours you work, and you still receive overtime for anything over 40 hours in a week.</p><p><br></p><p><br></p><p>If you are interested in exploring a new and challenging career path while enjoying a culture that facilitates work/life balance - please apply now.</p>
  • 2025-12-09T15:48:37Z
Purchasing Agent
  • Saline, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • Seeking a Purchasing Agent in Saline, MI. The Purchasing Agent will be responsible for supporting the purchasing department. Excellent interpersonal and analytical skills are required for this Purchasing Agent role. The Purchasing Agent will ideally have previous purchasing or procurement experience and a desire to advance their career. This Purchasing Agent could be perfect for you! This role is 100% ONSITE M-F 8am-5pm and pay up to $22/hr. <br><br>Primary responsibilities of the position include but are not limited to:<br><br>• Handling large volume of requests for items to be sourced/quoted.<br>• Communicating with the customer as an integrated supplier to ensure that their expectations are met.<br>• Effectively communicating with vendors and suppliers to coordinate quoting process including:<br>o Sourcing items to best supplier(s)<br>o Negotiating best price/lead time<br>o Negotiation of new vendor terms<br>• Expediting priority requests as determined by the customer and on site personnel<br>• Analysis or data to pursue price/margin improvements<br>• Project management of large customer bid opportunities<br><br>Prospective applicants must possess the following to be considered:<br>• Excellent verbal, written, and interpersonal communication skills<br>• Proficiency in Microsoft Office programs<br>• Effective organization<br>• A strong sense of prioritization<br>• Multitasking abilities<br>• Positive and enthusiastic attitude<br>• Willingness to ask questions and learn<br>• Ability to take direction and follow established processes<br>• Experience in a fast paced environment<br>• Proven ability to multitask and prioritize tasks appropriately<br>• Demonstrated customer service skills<br>• Purchasing experience through the SX.e or other ERP system
  • 2025-12-26T14:59:21Z
Field Service Technician I
  • Sterling Heights, MI
  • onsite
  • Temporary
  • 23.00 - 27.00 USD / Hourly
  • <p>We are looking for a dedicated Field Service Technician I to join our team in Sterling Heights, Michigan. In this role, you will be responsible for providing technical support, including the installation, maintenance, and repair of complex equipment and systems. This is a long-term contract position offering an opportunity to work closely with customers and ensure the proper functioning of vital systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Install, test, and troubleshoot equipment on-site to ensure optimal performance.</p><p>• Diagnose and resolve equipment malfunctions by implementing corrective actions.</p><p>• Maintain accurate records of daily activities, including logs and reports of work performed.</p><p>• Collaborate with customers to address technical issues and provide exceptional support.</p><p>• Follow established procedures and policies to complete routine assignments effectively.</p><p>• Conduct training sessions for customers on equipment use and maintenance.</p><p>• Serve as a liaison between customers and technical teams to ensure seamless communication.</p><p>• Ensure compliance with HIPAA regulations and other relevant policies during service activities.</p><p>• Assist in the implementation of quality assurance measures to maintain system reliability.</p><p>• Provide support for international travel assignments as required.</p>
  • 2025-12-01T17:38:44Z
Accounts Payable Associate
  • Livonia, MI
  • onsite
  • Permanent
  • 50000.00 - 58000.00 USD / Yearly
  • <p><strong>Accounts Payable Associate – Join a Fun, Growing Team!</strong></p><p><strong>About the Opportunity</strong></p><p> Our client, a large and rapidly expanding distributor, is seeking an <strong>Accounts Payable Associate</strong> to join their energetic and team-oriented accounting department. This role plays a key part in ensuring that invoices are processed accurately, payments are made on time, and vendor relationships are maintained with professionalism and care. You’ll work closely with accounting leadership and have opportunities for growth and advancement based on performance.</p><p><strong>What You’ll Do</strong></p><p> <em>Invoice Processing & Issue Resolution (55%)</em></p><ul><li>Accurately process vendor invoices, ensuring correct coding, approvals, and payment terms.</li><li>Identify and resolve discrepancies with the purchasing and distribution teams.</li><li>Support inventory and procurement teams with transaction reviews and reconciliations.</li></ul><p><em>Stakeholder Communication (25%)</em></p><ul><li>Reconcile vendor statements and resolve outstanding credits or balances.</li><li>Assist in weekly payment runs and maintain excellent vendor communication.</li><li>Manage the shared Accounts Payable inbox and respond to inquiries with a service-oriented mindset.</li><li>Provide reliable support to leadership on routine and special payment activities.</li></ul><p><em>Month-End Close & Compliance (10%)</em></p><ul><li>Prepare and record entries for month-end and year-end close processes.</li><li>Assist with audits and internal reporting requests.</li><li>Maintain organized documentation for compliance and accuracy.</li></ul><p><em>Continuous Improvement & Special Projects (10%)</em></p><ul><li>Recommend process enhancements to improve speed, accuracy, and visibility.</li><li>Participate in special initiatives and cross-functional projects.</li></ul><p>For immediate consideration please call Jeff Sokolowski at (248)365-6131 or apply today. </p>
  • 2025-12-18T23:24:06Z
Contracts Attorney
  • Birmingham, MI
  • onsite
  • Permanent
  • - USD / Yearly
  • Our client is a corporation seeking an experienced Contracts Attorney to join its legal team. In this role, you'll review, draft, and advise internal business and management teams on a wide range of contracts and agreements. This role is perfect for someone who is highly analytical, detail-oriented, and confident in making complex legal recommendations.<br><br>Key Responsibilities:<br><br>Review various commercial and residential agreements such as master services agreements, amendments to existing customer agreements, RFPs, leases, non-disclosure agreements, subcontractor agreements, and vendor agreements.<br><br>Consistently assess potential risks, benefits, and consequences of decisions, presenting alternatives and proposed solutions to the management team.<br><br>Advise on legal risks and mitigation strategies associated with remediation activities and general services contracts.<br><br>Present formal and informal training sessions to staff about contractual issues, legal risk, and company policies and procedures concerning the legal and contractual requirements.<br><br>Collaborate with various business units, promoting the understanding of contract processes, identifying needs and improvements.<br><br>Support the negotiation process of contracts with customers, suppliers, and partners minimizing potential contract risks.<br><br>Qualifications:<br><br>Law degree from an accredited law school is required.<br><br>Proven experience in drafting, negotiating, and managing contracts.<br><br>Excellent understanding of legal requirements for different types of contracts.<br><br>Strong knowledge of commercial and residential property laws, RFPs, leases, and non-disclosure agreements.<br><br>Experience with construction related contracts is highly desirable.<br><br>Excellent written and verbal communication skills.<br><br>Strong attention to detail and problem-solving skills.<br><br>Ability to work independently and collaboratively within a team.<br><br>Strong organizational and project management skills.
  • 2025-12-16T17:04:46Z
International Tax Manager
  • Southfield, MI
  • onsite
  • Permanent
  • 120000.00 - 160000.00 USD / Yearly
  • <p><strong>Corporate International Tax Manager</strong></p><p> <strong>Location: Southfield, MI | Hybrid (Tues-Thurs in office)</strong></p><p>Our client, a global service company, is seeking a <strong>Corporate International Tax Manager</strong> to join their growing tax team. In this impactful role, you will help drive international tax strategy, ensure global compliance, and contribute to tax-efficient business decisions that support ongoing international operations.</p><p>This hybrid position (3 days in-office: Tuesday through Thursday) reports to the Tax Operations Director. Relocation assistance is not provided.</p><p>Key Responsibilities:</p><ul><li><strong>International Tax Planning:</strong> Identify strategic opportunities to optimize tax outcomes related to growth, restructuring, and global expansion.</li><li><strong>Team Development:</strong> Coach and mentor tax staff to build technical knowledge and support career growth.</li><li><strong>Tax Controversy:</strong> Manage and respond to global tax audits and inquiries, collaborating with internal teams and external advisors.</li><li><strong>M& A Support:</strong> Provide tax guidance on acquisitions, including due diligence, structuring, and integration planning.</li><li><strong>Global Tax Optimization:</strong> Work with cross-functional teams on cross-border transactions, intercompany agreements, and transfer pricing to maximize global tax efficiency.</li><li><strong>Compliance Management:</strong> Oversee third-party advisors and ensure timely, accurate completion of U.S. and international filings (CbCR, Forms 5471, 8858, 8865), including transfer pricing documentation.</li><li><strong>Regulatory Monitoring:</strong> Stay current on evolving international tax laws (e.g., BEPS Pillar 2) and incorporate updates into company strategy.</li><li><strong>Cross-functional Collaboration:</strong> Partner with business leaders, legal, finance, and external tax experts to provide strategic input on global decisions.</li><li>Other responsibilities as assigned.</li></ul><p>For immediate and confidential consideration, please apply today. If you have questions, or would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
  • 2025-12-23T13:28:39Z
Accounts Receivable Analyst
  • Northville, MI
  • onsite
  • Contract / Temporary to Hire
  • 24.70 - 28.60 USD / Hourly
  • We are looking for a detail-oriented Accounts Receivable Analyst to join our team in Northville, Michigan. In this Contract-to-permanent position, you will manage all aspects of accounts receivable for assigned customers, ensuring timely and accurate processing of payments and resolution of outstanding issues. This role requires strong communication skills to collaborate with internal teams and customer accounts payable departments to maintain smooth financial operations.<br><br>Responsibilities:<br>• Process daily cash remittances and ensure customer payments are posted accurately and promptly.<br>• Collaborate with internal teams and customer accounts payable departments to resolve accounts receivable discrepancies with minimal supervision.<br>• Maintain and update the accounts receivable aging and collection reports, including detailed collection notes.<br>• Perform monthly close tasks within established deadlines to ensure accurate financial reporting.<br>• Handle foreign currency transactions and utilize supplier portals for account updates and reconciliation.<br>• Facilitate monthly meetings between the accounting and sales teams to discuss and address any outstanding issues.<br>• Assist in training new employees and provide backup support to team members as needed.<br>• Perform routine tasks to support the accounts receivable department and assist accounting management with special projects as required.
  • 2025-12-02T15:27:20Z
Director of Digital Technology
  • Farmington Hills, MI
  • onsite
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • <p>Our client, a local technology consultant with a Nationwide footprint, partners with manufacturers with end-to-end technology sourcing, configuration, lifecycle and supply chain management solutions. </p><p><br></p><p>They are seeking a <strong>Director of Digital Technology</strong> to lead digital transformation initiatives that support operational efficiency, scalability, and an enhanced customer experience. This role is part of the leadership team and partners closely with executives and business stakeholders.</p><p><br></p><p>What You’ll Do</p><ul><li>Lead the development and execution of a digital and technology strategy aligned with multi-year growth goals</li><li>Drive modernization across core systems, including ERP optimization, customer-facing platforms, supplier integrations, AI-enabled solutions, and financial process automation</li><li>Ensure internal systems are secure, reliable, and aligned with business priorities</li><li>Evaluate, select, and implement new technologies that improve efficiency and data visibility</li><li>Establish performance metrics, dashboards, and reporting to track technology impact and outcomes</li><li>Manage the technology budget and build business cases for strategic investments</li><li>Partner with stakeholders across the organization to translate business needs into practical technical solutions</li><li>Lead, mentor, and develop a high-performing technology team, ensuring smooth execution of initiatives</li></ul><p><br></p><p>Why This Role</p><ul><li>Senior, visible role with influence across the organization</li><li>Opportunity to shape technology strategy and execution during a period of growth</li><li>Ability to build, modernize, and scale systems that directly impact the business</li></ul><p><br></p>
  • 2025-12-17T15:34:24Z
Accounting Supervisor
  • Farmington Hills, MI
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p><strong>Confidential Search – Accounting Supervisor</strong></p><p><strong>Location:</strong> Farmington Hills, MI ( 5 days in-office)</p><p>Our client, a small but rapidly growing <strong>manufacturing consulting firm</strong>, is seeking a driven and detail-oriented <strong>Accounting Supervisor</strong> to join their expanding finance and operations team. This highly visible role offers the opportunity to work closely with firm leadership and project managers across global offices while helping to shape the financial infrastructure of a dynamic organization. You’ll be part of a collaborative, high-performing team that values innovation, accountability, and professional growth.</p><p><strong>Position Overview:</strong></p><p>The Accounting Supervisor will oversee the daily accounting operations and support strategic financial initiatives. This includes managing an administrative clerk, overseeing project accounting, billing, and receivables, and developing improved financial processes and reporting tools. The ideal candidate is both hands-on and forward-thinking—comfortable working in a fast-paced environment and motivated by building scalable systems to support continued international growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise and mentor an administrative clerk, fostering accuracy, efficiency, and professional development.</li><li>Manage <strong>project accounting and financial tracking</strong>, ensuring accurate reporting of chargeable hours, project budgets, and profitability.</li><li>Oversee <strong>client invoicing, billing, and collections</strong>, working closely with project managers and managing directors to ensure timely and accurate billings.</li><li>Oversee vendor payment processes, including review, approval, and accurate entry of bank transactions.</li><li>Manage the expense reporting process for consultants and management team members, ensuring compliance and timely reimbursement.</li><li>Develop and maintain financial models to support business decisions, including project profitability analyses, cost modeling, and prospective employee compensation structures.</li><li>Reconcile corporate credit card transactions to ensure accurate allocation and billing of client-related expenses.Develop and implement a <strong>billing automation tool</strong> to streamline workflows and enhance reporting capabilities.</li><li>Prepare monthly and quarterly <strong>financial statements and project profitability reports and presentations</strong>, highlighting key performance metrics and variances.</li><li>Coordinate with leadership on project updates, forecasting, and resource allocation.</li><li>Assist with <strong>budget preparation, cash flow management, and internal controls</strong>.</li><li>Support the implementation of best practices for accounting processes as the company continues its international expansion.</li><li>Participate in system and process improvement initiatives to support scalability and efficiency.</li></ul><p>For immediate and confidential consideration, please call Jeff Sokolowski directly at (248)365-6131 or apply today.</p>
  • 2025-12-23T13:33:41Z
Marketing Manager
  • Romeo, MI
  • onsite
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • We are looking for a dynamic and results-oriented Marketing Manager to lead our comprehensive marketing initiatives in Romeo, Michigan. This long-term contract position offers the opportunity to drive impactful campaigns and elevate brand visibility across diverse channels, including digital, social media, video, TV, and traditional platforms. The ideal candidate will bring creativity, strategic thinking, and leadership skills to align marketing strategies with the company’s values and commitment to excellence.<br><br>Responsibilities:<br>• Develop and implement innovative marketing strategies to enhance brand awareness, generate leads, and engage target audiences effectively.<br>• Oversee the evolution and management of the company’s brand identity, ensuring consistency across all marketing materials and customer interactions.<br>• Create and execute impactful digital and social media campaigns, leveraging tools and analytics to optimize performance.<br>• Design and manage video and TV advertising campaigns that highlight services, customer testimonials, and reinforce brand recognition.<br>• Lead the creation of engaging content across multiple platforms, including blogs, press releases, and promotional materials.<br>• Analyze marketing campaign performance using data-driven insights to refine strategies and maximize effectiveness.<br>• Provide leadership and mentorship to the marketing team, fostering a culture of innovation, collaboration, and excellence.<br>• Represent the company at community events, trade shows, and other local engagements to build relationships and promote the brand.
  • 2025-12-10T16:14:51Z
Business Analyst
  • Southfield, MI
  • onsite
  • Contract / Temporary to Hire
  • 30.09 - 34.84 USD / Hourly
  • We are looking for an experienced Business Analyst to join our team in Southfield, Michigan. This contract position offers an excellent opportunity to leverage your analytical expertise in a manufacturing environment while supporting pricing strategies and cost analysis. The ideal candidate will bring a strong understanding of cost structures, data analysis, and pricing methodologies to drive impactful business decisions.<br><br>Responsibilities:<br>• Analyze the effects of inflation on manufacturing costs and pricing structures to identify trends and opportunities.<br>• Collaborate with procurement teams to assess cost drivers such as minimum wage increases and material expenses.<br>• Collect, structure, and evaluate data from hundreds of customers to align bills of materials with pricing models.<br>• Estimate the financial impact of inflation on purchased components for individual customer accounts.<br>• Quantify and document inflation recovery potential to support the commercial team in updating pricing strategies.<br>• Develop and validate price lists using Excel, ensuring accuracy and usability for sales and commercial teams.<br>• Create transparent cost recovery methodologies to ensure fair pricing adjustments for customers.<br>• Regularly review bills of materials and cost structures to ensure alignment with changing input factors, such as labor and materials.<br>• Analyze foreign exchange fluctuations and their influence on material and labor costs.<br>• Utilize advanced Excel skills to build pricing models, automate data analysis, and synthesize complex datasets.
  • 2025-12-17T21:48:41Z
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