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64 results for Customer Service in Ypsilanti, MI

Customer Success Specialist
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
  • 2025-09-16T09:44:04Z
HVAC Dispatcher
  • Farmington Hills, MI
  • onsite
  • Temporary
  • 15.84 - 18.34 USD / Hourly
  • We are looking for an experienced HVAC Dispatcher to join our team in Farmington Hills, Michigan. This long-term contract role involves managing service schedules, ensuring effective communication with customers, and providing support to technicians in the field. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and have a customer-focused mindset.<br><br>Responsibilities:<br>• Coordinate and schedule service calls, dispatching HVAC technicians based on urgency, location, and skill set.<br>• Communicate with customers to confirm appointments and provide updates on technician arrival times.<br>• Monitor technician routes and performance to maximize efficiency and address any logistical challenges.<br>• Handle customer concerns professionally and escalate issues to management as needed.<br>• Maintain accurate records of service calls, technician productivity, and job statuses using dispatch software and Excel.<br>• Ensure technicians are equipped with the necessary tools, parts, and information to complete assigned tasks.<br>• Address scheduling conflicts and resolve real-time issues to maintain smooth service operations.<br>• Respond promptly to emergency service requests by dispatching appropriate personnel.<br>• Assist in inventory management and ensure sufficient stock of required tools and parts.<br>• Prepare and present reports on service performance and productivity metrics.
  • 2025-09-30T18:59:27Z
Client Service Associate
  • Toledo, OH
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
  • 2025-09-10T20:14:04Z
Administrative Assistant
  • Birmingham, MI
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for an experienced Administrative Assistant to join our team in Birmingham, Michigan. In this Contract-to-Permanent role, you will play a key part in ensuring smooth day-to-day operations by managing administrative tasks and providing exceptional customer service. If you thrive in a fast-paced environment and have a background in insurance or related fields, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls professionally and provide accurate information to clients.<br>• Manage client records and ensure all data is up-to-date and organized.<br>• Coordinate mailings and maintain efficient communication channels.<br>• Deliver outstanding customer service, addressing inquiries and resolving issues promptly.<br>• Assist in tracking and monitoring client accounts to ensure compliance and satisfaction.<br>• Support organizational needs by maintaining effective workflows and documentation.<br>• Collaborate with team members to improve processes and enhance productivity.<br>• Ensure all administrative tasks are completed within deadlines and meet quality standards.
  • 2025-10-08T15:19:37Z
Data Entry Clerk
  • Clarkston, MI
  • onsite
  • Contract / Temporary to Hire
  • 20.50 - 22.50 USD / Hourly
  • We are looking for a detail-oriented Data Entry Clerk to join our team in Clarkston, Michigan. In this role, you will be responsible for accurately entering and managing a high volume of data while supporting customer service operations. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Accurately input purchase orders and other high-volume data into the Prophet 21 (P21) system.<br>• Provide customer service support by assisting with inquiries and resolving issues as needed.<br>• Collaborate with team members to ensure seamless operations and provide backup support for colleagues when they are unavailable.<br>• Learn and adapt quickly to the Prophet 21 software and other internal systems.<br>• Maintain organized and accurate records to ensure data integrity and accessibility.<br>• Work efficiently in a fast-paced environment, meeting deadlines while maintaining attention to detail.<br>• Communicate effectively with internal teams and customers to ensure smooth data and order processing.<br>• Assist in identifying and resolving discrepancies in data or documentation.<br>• Utilize Microsoft Excel for data verification and reporting purposes.
  • 2025-10-07T20:18:46Z
Purchase & Sales Specialist
  • Plymouth, MI
  • onsite
  • Contract / Temporary to Hire
  • 32.30 - 37.40 USD / Hourly
  • We are looking for a knowledgeable Purchase & Sales Specialist to join our team in Plymouth, Michigan. This Contract-to-Permanent position is ideal for someone with a strong background in procurement, particularly in the construction and materials industry. The role involves managing purchasing activities, vendor relationships, and inventory coordination while ensuring cost efficiency and compliance.<br><br>Responsibilities:<br>• Coordinate the procurement of construction materials, including pipes, valves, and fittings, to align with project specifications and timelines.<br>• Build and maintain strong relationships with vendors, evaluating their reliability, pricing, and quality.<br>• Collaborate with internal teams such as project managers and engineers to address procurement needs and delivery requirements.<br>• Create and manage purchase orders while ensuring compliance with company standards and regulations.<br>• Negotiate vendor contracts to achieve cost savings and maintain budgetary control.<br>• Monitor inventory levels and synchronize deliveries with project schedules to prevent delays.<br>• Resolve issues related to late deliveries, defective materials, or discrepancies in inventory.<br>• Research and onboard new suppliers to diversify and strengthen the supply chain.<br>• Analyze procurement data to identify cost-saving opportunities and improve efficiency.
  • 2025-09-18T14:48:50Z
Billing Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • Robert Half is seeking a Billing Clerk for a growing client in Ann Arbor. This is an exciting opportunity to demonstrate your strong customer service and billing experience. This is a potential long-term opportunity. Pay up to $21/hr. The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Only those who qualify will be considered. <br><br>Duties for the Billing Clerk:<br>Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements<br>Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues<br>Meet strict daily deadlines while ensuring accuracy and excellent customer experience<br>Communicate issues and concerns with manager and sales staff<br>Other special projects and duties as assigned<br><br>You must meet the following criteria to be considered for the Billing Clerk:<br>Associates Degree preferred and/or equivalent experience a plus<br>1-2 years Accounting/billing/bookkeeping or comparable experience a plus<br>2 + years customer service experience<br>Strong communication skills both verbal and written<br>Exceptional multi-tasking skills<br>Ability to problem solve independently<br>Strong organizational skills and attention to detail<br>Positive attitude and willingness to be a team player
  • 2025-09-30T18:59:27Z
Patient Registration
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on first shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
  • 2025-09-24T15:24:35Z
Patient Registration
  • Warren, MI
  • onsite
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Warren, Michigan. This is a long-term contract position with 2nd shifts, 3pm- 11:30 pm, offering an opportunity to work in a dynamic healthcare environment. The role involves engaging directly with patients, ensuring accurate registration processes, and supporting the emergency department during nights, weekends, and holidays.</p><p><br></p><p>Responsibilities:</p><p>• Accurately register patients in the emergency department, as well as inpatient and outpatient settings.</p><p>• Provide assistance to patients with technology and registration processes.</p><p>• Maintain a high level of customer service while addressing patient inquiries and concerns.</p><p>• Verify medical insurance information and ensure proper documentation.</p><p>• Collaborate with department staff to support various administrative tasks as needed.</p><p>• Adhere to healthcare protocols, including COVID-19 vaccination and flu shot requirements.</p><p>• Ensure data entry accuracy and maintain reliable patient records.</p><p>• Participate in rotating weekend and holiday shifts to meet departmental needs.</p>
  • 2025-10-09T17:19:05Z
Logistics Specialist
  • Madison Heights, MI
  • remote
  • Contract / Temporary to Hire
  • 25.00 - 27.00 USD / Hourly
  • We are looking for a dynamic Logistics Specialist to join our team in Madison Heights, Michigan. In this Contract-to-Permanent position, you will play a vital role in managing customer orders, ensuring seamless delivery of goods, and maintaining strong relationships with stakeholders. This role requires exceptional organizational skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Manage and track customer orders using ERP systems and vendor platforms, addressing issues such as pricing discrepancies, underweight shipments, or incorrect items.<br>• Collaborate with warehouse teams to make decisions on delayed or short-dated products and ensure efficient order processing.<br>• Communicate proactively with customers to relay updates on delays, shortages, or other order-related issues.<br>• Serve as a liaison between customers, brokers, sales teams, and internal departments to streamline shipping and delivery processes.<br>• Identify and resolve customer challenges with a positive attitude while maintaining a high level of responsiveness.<br>• Generate customer-specific reports and provide regular updates to meet client requirements.<br>• Maintain a strong focus on timely order fulfillment and customer satisfaction.<br>• Monitor and prioritize a high volume of email communications to ensure all inquiries and tasks are addressed promptly.<br>• Assist in understanding export requirements, multiple currencies, and various retail customer needs.
  • 2025-10-01T13:28:57Z
Accounts Payable Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 24.54 - 28.41 USD / Hourly
  • Robert Half is seeking an Accounts Payable (A/P) Clerk to join a team of highly skilled professionals in a stimulating work environment. The candidate in this role will work closely with and report to the Accounting Manager. Other responsibilities include attending to the general administrative needs of the AP/Finance Department,. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are integral functions for this position. Are you looking for a position that offers quick career growth? Contact us today to find out how you can scale the career leader on a flourishing team. Located in Ann Arbor, Michigan, the Accounts Payable Clerk will be a position.<br><br>What you get to do every single day<br><br>- Manage customer service tasks for internal business partners<br><br>- Help with internal and external audits as required<br><br>- Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies<br><br>- Complete full-cycle A/P<br><br>- Handle administrative tasks for the AP/Finance Department<br><br>- Manage the process of verifying, logging, and mailing checks, including expediting special handling<br><br>- Handle daily department mail by opening, sorting, and distributing it<br><br>- Perform special projects as assigned<br><br>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed
  • 2025-09-30T18:59:27Z
Administrative Assistant
  • Saline, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • Seeking an experienced Administrative Assistant in Saline, MI. This is a full-time, 40 hours/week, in-office opportunity; working Monday – Friday 8:00am – 5:00pm. If you are tech savvy, enjoy working with people, multi-tasking and have 2+ years of solid experience in an administrative support role, this might be the role for you. NO remote. Pay up to $23/hr. <br> <br>Responsibilities:<br>Answer main telephone lines, route calls or take detailed messages as required. <br>Tend to Firm’s common areas while performing light housekeeping duties daily (wiping tables, loading/unloading dishwasher, stocking printer paper, etc).<br>Setup tax returns in Workflow (accounting program).<br>Verification of tax returns in Autoflow (tax program).<br>Setup meetings for Principals and Managers.<br>Photocopy documents for internal staff as requested.<br>Maintain shredding of documents for staff.<br>Monitor and distribute faxes to firm staff as indicated while tending to urgent documents quickly.<br>Stamp, deposit, collect, sort and distribute mail in a timely manner daily.<br>Prepare, proof-read and revise letters and memos according to templates that meet Firm’s standards.<br>Order office and printing supplies.<br>Maintain list of other items (office snacks, etc) that need to be purchased.<br>Order staff lunches for Firm meetings, tax season, and other miscellaneous events as directed. <br>Other tasks as requested of staff (Principals to Administrative).<br><br>Requirements to be considered:<br>2+ years of solid experience in an administrative support role.<br>Demonstrate a professional and reliable character with complete follow through on all tasks and projects.<br>Strong attention to detail and following processes in timely manner.<br>Exceptional verbal and written communication skills.<br>Friendly conversationalist who can make our visitors and clients feel welcome and is approachable for internal Staff.<br>Working knowledge of Microsoft Word and Excel (letter formatting, data entry, etc).<br>Strong desire to learn new programs with an interest in accounting related software.<br>Strong adherence to MRPR quality standards and core values.<br>Team player who enjoys working independently while also being part of the team.<br>Experience in Public Accounting, Professional Services, or accounting software is a plus, yet not required.
  • 2025-09-13T09:24:07Z
Sr. Accountant
  • Southfield, MI
  • onsite
  • Contract / Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • <p>Robert Half Full-time Engagement Professionals are currently hiring for a Senior Accountant. As a Sr. Accountant, you need to be a self-starter who has the ability to multi-task effectively. 4+ years' experience preferred. Intermediate proficiency with MS Excel (VLOOKUPS and Pivot Tables preferred). Experience with 2 or more ERPs are preferred. Strong communication, organizational and customer service skills are essential.</p><p><br></p><p>Responsibilities-</p><p>General Accounting and Financial Reporting:</p><p><br></p><p>Prepare monthly, quarterly, and annual financial statements in accordance with Generally Accepted Accounting Principles (GAAP)</p><p>Manage journal entries, reconciliations, and adjustments to ensure accuracy of financial records.</p><p>Ensure compliance with local, state, and federal reporting requirements</p><p>Full process Accounts Payable and Accounts Receivable</p><p><br></p><p>Budgeting and Forecasting:</p><p><br></p><p>Collaborate with finance leadership to develop and manage budgets</p><p>Provide variance analysis and assist in forecasting financial outcomes</p><p>Required Skills and Certifications</p><p>Knowledge of ERP systems such as SAP, Oracle, SAGE or Microsoft Dynamics</p><p>Proficiency in Excel, including advanced functions such as pivot tables and formulas</p><p>Strong analytical skills and financial reporting capabilities</p><p><br></p><p>As a part of the Robert Half Loan Staff, you have an opportunity to be a part of different teams working on diverse projects. Our Loan Staff has the stability and benefits of a full-time job with the flexibility and new challenges of our diverse engagements.</p><p>○ You receive our full benefits package, including medical, dental, vision and 401k.</p><p>○ You are paid for all major holidays, three floating holidays and Choice Time Off accruing at 2.0 hours per week.</p><p>○ You are guaranteed 37.5 hours per week whether you are on project or not, so even if you are in between engagements, you still get paid.</p><p>○ While on engagement, you are paid hourly, so you are paid for the hours you work, and you still receive overtime for anything over 40 hours in a week.</p><p><br></p><p><br></p><p>If you are interested in exploring a new and challenging career path while enjoying a culture that facilitates work/life balance - please apply now.</p>
  • 2025-09-30T18:59:27Z
Human Resources (HR) Assistant
  • Dexter, MI
  • onsite
  • Temporary
  • 21.00 - 25.00 USD / Hourly
  • Robert Half is partnering with a client in Dexter, MI to identify an HR Generalist for a fully onsite role on a temporary basis. This dynamic and fast-paced position offers an exciting opportunity to support the Human Resources team and make a significant impact on daily operations. Must have experience with benefits, including 401k, insurance, FSA etc. If you are detail-oriented, organized, and passionate about contributing to a positive workplace culture, this could be the ideal role for you! M- F 8am - 5pm and pay up to $28/hr depending on experience. ONLY those who qualify will be considered. <br><br>Key Responsibilities:<br><br>Assist with day-to-day HR operations, including employee file maintenance and compliance documentation.<br>Support the recruitment and onboarding process by scheduling interviews, conducting reference checks, and managing orientation logistics.<br>Serve as a point of contact for employee inquiries regarding HR policies and procedures while providing excellent internal customer service.<br>Maintain and organize employee records, ensuring confidentiality and compliance with local/state regulations.<br>Assist in payroll preparation, verifying timekeeping records, and addressing basic payroll-related questions.<br>Support HR projects, initiatives, and events, such as employee engagement programs and professional development activities.<br>Ensure compliance with all company, federal, and state policies related to Human Resources.<br>Qualifications:<br><br>High school diploma or equivalent; associate degree or higher in Human Resources, Business Administration, or related field is a plus.<br>Proven experience in an HR-related role, preferably as an HR Assistant, Coordinator, or similar position.<br>Exceptional organizational and multitasking skills with strong attention to detail.<br>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with HRIS or payroll software is a plus.<br>Strong communication skills, both written and verbal.<br>Ability to maintain a high level of confidentiality in handling sensitive information.<br>A proactive and flexible attitude with the ability to adapt to changing priorities.
  • 2025-09-29T11:09:11Z
Accounts Payable Clerk
  • Birmingham, MI
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 25.00 USD / Hourly
  • We are looking for a meticulous Accounts Payable Clerk to join our team in Birmingham, Michigan. This Contract to permanent position offers an opportunity to support critical financial operations while collaborating with internal and external stakeholders. The ideal candidate will demonstrate excellent organizational skills, strong communication abilities, and a proactive approach to resolving issues.<br><br>Responsibilities:<br>• Accurately audit and process accounts payable entries in a timely manner.<br>• Review and execute weekly check runs while ensuring compliance with company and regulatory guidelines.<br>• Manage accounts receivable transactions efficiently, including accurate data entry and documentation flow.<br>• Perform monthly reconciliations to ensure accounts payable, receivable, and exchange balances are accurate.<br>• Conduct job reviews at month-end to confirm all are in good standing.<br>• Address discrepancies or issues by taking corrective actions proactively.<br>• Build and maintain strong relationships with both internal staff and external customers.<br>• Provide clear communication and documentation to support issue resolution.<br>• Coordinate payment processes and ensure adherence to established procedures.<br>• Support operational inquiries from internal teams with professionalism and efficiency.
  • 2025-10-07T14:53:45Z
SR. Driver Manager
  • Maumee, OH
  • remote
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • <ul><li><strong>Direct Responsibility for Dispatch Team:</strong></li><li>Develop and optimize delivery routes for timely and cost-effective transportation.</li><li>Coordinate and schedule deliveries, pickups, and shipments.</li><li>Serve as the primary contact for drivers, offering updates on routes, traffic, weather, and schedule changes.</li><li>Track and ensure shipments stay on schedule.</li><li><strong>Problem-Solving:</strong></li><li>Address transit delays, reroute drivers, and resolve supply chain challenges.</li><li>Propose innovative solutions to maximize revenue amidst global supply chain issues.</li><li><strong>Record Keeping:</strong></li><li>Maintain accurate records for delivery times, vehicle logs, and driver communication.</li><li><strong>Compliance:</strong></li><li>Ensure transportation processes align with company policies and government regulations.</li><li><strong>Customer Service:</strong></li><li>Communicate delivery schedules, delays, and updates to customers.</li><li>Ensure delivery KPIs are met or exceeded.</li><li><strong>Driving Efficiency:</strong></li><li>Identify freight opportunities to maximize productivity and reduce operational costs.</li><li><strong>Development and Team Leadership:</strong></li><li>Conduct team meetings to address concerns and provide updates.</li><li>Create development plans to align team with KPIs and foster a coaching-based culture.</li></ul><p><br></p>
  • 2025-09-25T16:08:43Z
Grant Accountant
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 25.13 - 29.10 USD / Hourly
  • <p>POSITION SUMMARY</p><p>Position is responsible for conducting reimbursement billing activities related to various Federal, </p><p>State and local grants and contracts.</p><p>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</p><p>1 Track the schedule of reimbursement billing deadlines and submit billings according to </p><p>the schedule</p><p>2 Track expenses to assure all funds have been expended each year</p><p>3 Prepare reimbursement billings in accordance with the formats and content required by </p><p>each granting agency</p><p>4</p><p>Submit reimbursement billings and required support to appropriate contact at each </p><p>granting agency and maintain correspondence to ensure timely receipt of </p><p>reimbursement</p><p>5 Prepare and submit monthly financial reports required by granting agencies</p><p>6 Assist in preparation of new and all revisions of the grant budgets</p><p>7</p><p>Monitor budget-to-actual and work with Grant Administrator and program personnel to </p><p>formulate projections and budget amendments</p><p>8</p><p>Review contracts and awards to determine allowable costs, appropriate billing formats, </p><p>budget amendment requirements, and submittal deadlines.</p><p>9 Maintain appropriate documentation for each billing for each grant</p><p>10 Assist with annual audit activities</p><p>11 Participate in administrative staff meetings, agency committees, and other projects as </p><p>assigned</p><p>12 Adhere to Southwest Solutions policies and procedures</p><p>JOB TITLE: </p><p>Grants Billing Specialist</p><p>CLASSIFICATION: </p><p>Non-Union</p><p>CENTER OF EXCELLENCE & UNIT:</p><p>SWS - Finance</p><p>SUPERVISES:</p><p>No</p><p>REPORTS TO:</p><p>Grants Administrator</p><p>FLSA STATUS:</p><p>Non-Exempt</p><p>Creation Date: May 2017 Revision Date: March 2021</p><p>13 Adhere to Southwest Solutions code of ethics, and comply with local, state and federal </p><p>laws</p><p><br></p>
  • 2025-10-09T14:54:04Z
Sr. Receptionist
  • Perrysburg, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
  • 2025-09-16T16:24:10Z
Purchasing Coordinator
  • Ann Arbor, MI
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • Seeking a Purchasing Coordinator / Administrative Coordinator in the Ann Arbor MI area. Must have excellent communication skills, be tech savvy and experience in order processing. Only candidates who qualify will be considered. Role is onsite with one day remote. Pay up to $22/hr. <br><br>Primary responsibilities of the position include but are not limited to:<br><br>• Handling large volume of requests for items to be sourced/quoted.<br>• Communicating with the customer to ensure that their expectations are met.<br>• Effectively communicating to coordinate quoting process including:<br>• Problem solving along with follow up and follow through<br>• Negotiation of new vendor terms<br><br>Prospective applicants must possess the following to be considered:<br>• Excellent verbal, written, and interpersonal communication skills<br>• Proficiency in Microsoft Office programs<br>• Effective organization<br>• A strong sense of prioritization<br>• Multitasking abilities<br>• Positive and enthusiastic attitude<br>• Willingness to ask questions and learn<br>• Ability to take direction and follow established processes<br>• Experience in a fast-paced environment<br>• Proven ability to multitask and prioritize tasks appropriately<br>• Demonstrated customer service skills
  • 2025-10-08T14:49:13Z
Staff Accountant
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • <p>Robert Half's Full-time Engagement Professionals are currently hiring for a Staff Accountant. As an Accountant, you need to be a self-starter who has the ability to multi-task effectively. 2+ years' experience preferred. Intermediate proficiency with MS Excel (VLOOKUPS and Pivot Tables preferred). Experience with 2 or more ERPs are preferred. Strong communication, organizational and customer service skills are essential.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Prepare and maintain accurate financial records, including general ledger entries and reconciliations.</p><p>Assist with month-end and year-end closings by preparing journal entries and supporting schedules.</p><p>Process accounts payable (AP) and accounts receivable (AR) transactions, ensuring accuracy and timeliness.</p><p>Conduct reconciliations for bank statements, credit card transactions, and other accounts.</p><p>Provide support in the preparation of financial reports, including income statements, balance sheets, and cash flow reports.</p><p>Monitor budgets and assist with variance analysis to ensure financial accuracy and compliance.</p><p>Collaborate with external auditors during audits and ensure documentation readiness.</p><p>Help maintain compliance with financial regulations, internal policies, and external reporting requirements.</p><p>Contribute ideas for process improvements or efficiencies in accounting workflows.</p><p>Stay updated on changes in accounting standards and relevant regulatory guidelines.</p><p>Qualifications & Requirements:</p><p><br></p><p>Bachelor’s degree in Accounting, Finance, or a related field (CPA certification preferred or in progress).</p><p>1-3 years of relevant accounting experience.</p><p>Proficiency in accounting software (e.g., QuickBooks, NetSuite, or ERP platforms) and advanced Excel skills.</p><p>Knowledge of financial reporting and general ledger functions.</p><p>Strong attention to detail, organizational skills, and ability to meet deadlines.</p><p>Analytical mindset with excellent problem-solving skills.</p><p>Effective communication skills for interacting with colleagues and stakeholders.</p><p><br></p><p>As a part of the Robert Half Loan Staff, you have an opportunity to be a part of different teams working on diverse projects. Our Loan Staff has the stability and benefits of a full-time job with the flexibility and new challenges of our diverse engagements.</p><p>○ You receive our full benefits package, including medical, dental, vision and 401k.</p><p>○ You are paid for all major holidays, three floating holidays and Choice Time Off accruing at 2.0 hours per week.</p><p>○ You are guaranteed 37.5 hours per week whether you are on project or not, so even if you are in between engagements, you still get paid.</p><p>○ While on engagement, you are paid hourly, so you are paid for the hours you work, and you still receive overtime for anything over 40 hours in a week.</p><p><br></p><p><br></p><p>If you are interested in exploring a new and challenging career path while enjoying a culture that facilitates work/life balance - please apply now</p>
  • 2025-09-30T18:59:27Z
Administrative Assistant
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>The Administrative Assistant is a part-time role that handles much the client's daily administrative activities to help ensure that the internal operations are effective, efficient, and responsive to both internal and external constituents. The Administrative Assistant will be part of a two-person “administrative services” team within the foundation that enables the other staff teams to achieve their goals. Hours will be 9:00 to 5:00 on Wednesdays and Fridays. Additional hours may be added if needed. </p><p><br></p><p>Duties</p><p><br></p><p>This position serves as the front-line point person for the daily administrative tasks. This position also serves as a key ambassador, often acting as the first point of contact for community members who visit or call.</p><p><br></p><p>The Administrative Assistant’s duties will be performed at the direction of, and in partnership with, the Office Manager.</p><p><br></p><p>Office & Operations Support</p><p><br></p><p>• Provides outstanding customer service to all constituents, callers, visitors, donors, grantees, applicants, partners, vendors, volunteers, coworkers and the general public</p><p>• Responds to callers and serves as initial point of contact on behalf of the Foundation</p><p>• Welcomes visitors to the office and acts as their initial host, offering refreshments, pointing out the coat closet, and notifying other staff of arrival</p><p>• Provides front desk coverage as needed</p><p>• Ensures the general phone message is up to date for holidays, staff functions, etc.</p><p>• Provides logistics support (before, during, and after) for hosted events: name tags ready, beverages stocks, rooms cleaned, arranging for any purchases or special off-cycle cleanings, etc.</p><p>• Provides general administrative support (including calendar support) to the three Vice Presidents</p><p>• Coordinates all drop-files, manages paper recordkeeping</p><p>• Handles materials production (e.g., folders, handouts, etc.)</p>
  • 2025-10-09T13:48:58Z
Attorney/Lawyer
  • Detroit, MI
  • onsite
  • Permanent
  • - USD / Yearly
  • We are looking for a dedicated Attorney with at least five years of experience to join a respected law firm in Detroit, Michigan. This role offers an exciting opportunity to work within a dynamic litigation practice, specializing in municipal law and employment litigation while delivering exceptional client service.<br><br>Responsibilities:<br>• Represent municipalities and governmental entities in complex litigation cases, including employment disputes and municipal law matters.<br>• Provide expert legal counsel to municipalities, ensuring adherence to relevant laws and regulations.<br>• Manage all phases of litigation, including discovery, depositions, and trial preparation, with a strategic focus on achieving client goals.<br>• Draft persuasive legal documents, motions, and briefs to support case strategies.<br>• Advocate for clients in court by presenting compelling arguments and leveraging strong trial skills.<br>• Collaborate with colleagues across practice areas to deliver comprehensive solutions and foster team cohesion.<br>• Develop innovative legal strategies tailored to each client’s unique needs and objectives.<br>• Maintain clear and effective communication with clients, building trust and strong working relationships.
  • 2025-09-19T19:48:54Z
Systems Administrator
  • Livonia, MI
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a dedicated Systems Administrator to join our team in Livonia, Michigan. This Contract-to-permanent position offers an excellent opportunity to provide technical support and manage IT systems in a collaborative and fast-paced environment. The role requires a hands-on approach to resolving issues, maintaining systems, and delivering exceptional service to end users.<br><br>Responsibilities:<br>• Provide timely and effective technical support to end users across various client organizations.<br>• Manage user accounts within Microsoft Entra ID and on-premises Active Directory environments.<br>• Set up, maintain, and troubleshoot workstations, including performing wipes and rebuilds as needed.<br>• Configure and resolve issues related to printer connections and functionality.<br>• Assist remote users with connectivity and technical challenges, ensuring smooth operations.<br>• Implement and troubleshoot remote connectivity solutions using tools such as VMware and Microsoft Azure.<br>• Respond to incoming support calls and tickets, adhering to established service-level agreements (SLAs).<br>• Maintain thorough and accurate documentation of support activities in the ticketing system.<br>• Participate in on-call rotations to ensure consistent availability for urgent technical needs.
  • 2025-09-30T17:23:46Z
Legal Assistant
  • Southfield, MI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Join a Top-Tier Law Firm: Thriving Litigation Legal Assistant Needed!</p><p><br></p><p>Do you thrive in a fast-paced legal environment, providing seamless support for top attorneys? Our client is a prominent law firm seeking a detail-oriented and highly organized Litigation Legal Assistant to join the firm’s dynamic team. </p><p><br></p><p>What you'll do:</p><p>• Be a client champion: Impress clients with your responsiveness and meticulous attention to detail.</p><p>• Support your team: Assist attorneys and paralegals with administrative tasks, staying organized, and meeting deadlines with ease.</p><p>• Master the tech: Utilize various software programs (like Microsoft Office and legal-specific ones) to streamline daily tasks.</p><p>• Manage like a pro: Oversee client information, emails, and documents, ensuring everything is organized and efficient.</p><p>• Communicate with confidence: Collaborate effectively both internally and externally, always maintaining a courteous demeanor.</p><p>• Be a document dynamo: Prepare letters, memos, and filings, ensuring accuracy and adherence to firm standards.</p><p>• Stay ahead of the curve: Proactively monitor deadlines and anticipate needs, keeping the team on track.</p><p>• And more! This role offers opportunities to contribute to various aspects of the litigation process.</p><p><br></p><p>Who you are:</p><p>• A meticulous individual with 3+ years of experience as a Litigation Legal Assistant.</p><p>• Tech-savvy and proficient in Microsoft Office suite.</p><p>• Possess a curious mind and understand the basics of the litigation process and court operations.</p><p>• A natural communicator who can articulate information clearly and concisely, both verbally and in writing.</p><p>• A resourceful problem-solver who thrives in a fast-paced environment and can prioritize tasks effectively.</p><p>• A team player who enjoys collaborating and thrives in a client-centric environment.</p><p><br></p><p>Why join us?</p><p>• Work at a prestigious law firm with a strong reputation and commitment to client service.</p><p>• Be part of a supportive and collaborative team that values your contributions.</p><p>• Enjoy a competitive salary and benefits package, including opportunities for career development.</p><p>• Make a real difference in the lives of our clients and contribute to the success of the firm’s litigation practice.</p><p><br></p><p>Ready to launch your legal career to the next level? Apply today and showcase your talent!</p>
  • 2025-09-22T20:08:59Z
Systems Administrator
  • Wixom, MI
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>This role provides comprehensive support for end-user devices and systems across multiple platforms (Windows, macOS, iOS, Android), while also managing server infrastructure, networking, and cloud-based services. The ideal candidate will be a hands-on problem solver with strong communication skills and the ability to work in a fast-paced, team-oriented environment.</p><p><br></p><p>&#128295; <strong>Key Responsibilities</strong></p><ul><li>Troubleshoot and resolve complex desktop and mobile device issues.</li><li>Install, configure, and maintain hardware, software, and network systems.</li><li>Manage support tickets and respond to user inquiries promptly.</li><li>Provision and maintain wired/wireless devices and cloud-based VoIP systems.</li><li>Maintain VMware server farm and provision virtual machines.</li><li>Terminate and manage network/telephony cabling.</li><li>Maintain accurate inventory and documentation of IT assets.</li><li>Collaborate with vendors and internal teams to resolve technical issues.</li><li>Support mobile device management using Microsoft Endpoint Manager.</li><li>Perform additional IT-related tasks as assigned.</li></ul><p><br></p><p>&#128218; <strong>Required Skills & Experience</strong></p><ul><li>Strong knowledge of Windows OS, Active Directory, Group Policy, DHCP, DNS, Exchange, Office 365, VMware ESX.</li><li>Experience with macOS, iOS, Android, and mobile device management.</li><li>Familiarity with networking protocols and technologies (TCP/IP, VLAN, IPSec, SIP).</li><li>Proficiency in Microsoft Office, Adobe, SAP.</li><li>Hands-on experience with hardware troubleshooting and service desk management.</li><li>Excellent communication, multitasking, and problem-solving skills.</li><li>Ability to work independently and prioritize tasks under pressure.</li></ul><p><br></p><p>&#127891; <strong>Education & Certifications</strong></p><ul><li><strong>Option 1:</strong> Associate’s Degree in System Administration, Networking, Cybersecurity <strong>and</strong> relevant certifications (CompTIA A+, Network+, Security+, Secure Infrastructure Specialist).</li><li><strong>Option 2:</strong> Minimum of 7 years of experience in system administration without formal degree or certifications.</li></ul><p><br></p><p>&#129504; <strong>Reasoning & Soft Skills</strong></p><ul><li>Ability to follow instructions and resolve standardized problems.</li><li>Strong customer service orientation and teamwork.</li><li>Adaptability to frequent changes and high-pressure environments.</li></ul><p><br></p>
  • 2025-09-30T14:38:48Z
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