<p>We are seeking a highly organized and detail-oriented Office Manager to join our team within a growing nonprofit healthcare organization. This contract-to-permanent role offers an excellent opportunity for career development while contributing to meaningful community work. The Office Manager will play a key role in ensuring the clinic's operational and administrative success, supporting both patient care and leadership decision-making.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Clinic Operations</strong>: Oversee daily clinic operations, including patient scheduling and administrative tasks, ensuring efficiency and smooth workflow.</li><li><strong>Billing and Financial Management</strong>: Manage billing processes, maintain accurate financial records, and post payments to support organizational transparency.</li><li><strong>Office Supply Management</strong>: Track and manage office inventory while adhering to established budgetary guidelines.</li><li><strong>Regulatory Compliance</strong>: Ensure compliance with state and national healthcare regulations.</li><li><strong>Reporting</strong>: Prepare data and reports on patient outcomes and other metrics to assist leadership in strategic planning.</li><li><strong>Patient Communications</strong>: Handle proactive follow-up communications with patients regarding care and upcoming appointments.</li><li><strong>Bookkeeping</strong>: Assist in light bookkeeping tasks to support operational efficiency.</li><li><strong>Collaboration with Leadership</strong>: Partner closely with the Director to align office functions with broader organizational goals.</li></ul><p><strong>Must-Have Skills</strong>:</p><ul><li>Proven experience in office management or a similar administrative role within a healthcare or nonprofit setting.</li><li>Strong understanding of clinic operations and patient management workflows.</li><li>Familiarity with financial processes, including billing and payment posting.</li><li>Knowledge of healthcare compliance regulations.</li><li>Proficiency in Microsoft Office Suite and clinic management software.</li><li>Excellent organizational skills and attention to detail.</li><li>Exceptional communication skills for both internal teams and patient interactions.</li></ul>
<p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
<p><strong>Job Description</strong>: We are seeking a skilled and experienced Human Resources Generalist to join our team in Akron, Ohio. This long-term contract role is pivotal in delivering comprehensive HR support to both warehouse and office staff. If you have a proven track record in employee relations, onboarding, and benefits administration, we invite you to bring your expertise to our dynamic team.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Onboarding</strong>: Facilitate the onboarding of new hires by ensuring the completion of documentation and adherence to compliance standards.</li><li><strong>Benefits Administration</strong>: Manage benefits programs, address employee inquiries, and resolve related issues efficiently.</li><li><strong>Operational HR Support</strong>: Maintain employee records and ensure compliance with established company policies.</li><li><strong>Time-Off Tracking</strong>: Support accurate documentation and tracking of time-off requests for both warehouse and office staff.</li><li><strong>Employee Relations</strong>: Address minor workplace concerns and assist with fostering a positive work environment.</li><li><strong>Documentation Management</strong>: Prepare and manage HR documentation, including disciplinary records, compliance paperwork, and employee files.</li><li><strong>HRIS Utilization</strong>: Use Human Resources Information Systems (HRIS) and other tools to ensure accurate employee data management.</li><li><strong>Administrative Collaboration</strong>: Work with management to fulfill back-office HR needs, including scheduling support for part-time staff.</li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team in Pittsburgh, Pennsylvania. This Contract-to-Permanent position will support a large-scale airport project, offering an exciting opportunity to work directly on-site in a dynamic environment. The ideal candidate will bring strong organizational skills, proficiency in administrative tools, and a proactive approach to managing tasks.<br><br>Responsibilities:<br>• Provide administrative support to the team, ensuring smooth daily operations within the on-site field trailer.<br>• Manage and organize data using tools such as Microsoft Excel and Microsoft Access.<br>• Create and edit documents and visual content using Adobe Photoshop and Adobe editing tools.<br>• Collaborate with team members on construction-related tasks, utilizing Bluebeam Revu software when applicable.<br>• Maintain clear communication and coordination through Microsoft Teams and Outlook.<br>• Assist in preparing reports, presentations, and other materials as needed.<br>• Ensure accurate record-keeping and documentation to support project workflows.<br>• Troubleshoot minor technical issues with software and provide basic support to the team.<br>• Adapt to evolving project needs and prioritize tasks effectively.
<p>We are looking for a dedicated Software Engineering Manager to oversee the development of embedded software for digital power control systems in Greater Cleveland, Ohio. This role requires a strong technical background combined with leadership skills to guide a team of engineers in delivering high-quality solutions. The ideal candidate will collaborate across departments to ensure seamless integration of software and hardware, driving innovation in real-time embedded systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead the creation and implementation of embedded software for digital power control systems, ensuring high power output in DC and AC formats.</p><p>• Design and develop firmware for real-time control using MCUs, DSPs, or FPGAs, leveraging C/C++ or similar low-level programming languages.</p><p>• Supervise and mentor a team of engineers, conducting code reviews, providing technical guidance, and evaluating performance.</p><p>• Collaborate with hardware, systems, and product teams to establish software requirements and interface specifications.</p><p>• Promote best practices in embedded software development, including version control, unit testing, and comprehensive documentation.</p><p>• Manage the entire software development lifecycle, from initial concept through production and ongoing support.</p><p>• Debug and troubleshoot complex embedded systems in laboratory settings to ensure optimal functionality.</p><p>• Travel occasionally, up to 10%, for project-related needs or collaboration.</p><p>• Stay updated on advancements in embedded systems and integrate innovative solutions into projects.</p>
We are looking for a skilled and detail-oriented Database Administrator II to join our team in Richfield, Ohio. In this role, you will be responsible for ensuring the optimal performance, security, and reliability of PostgreSQL databases while contributing to automation and monitoring efforts. This position offers the opportunity to work collaboratively on database management tasks and drive improvements in system functionality.<br><br>Responsibilities:<br>• Install, configure, and maintain PostgreSQL databases to ensure high availability and performance.<br>• Develop and execute scripts using Bash, Python, or Perl to automate database maintenance and monitoring processes.<br>• Analyze PostgreSQL logs to identify and resolve errors, optimize slow queries, and address deadlocks.<br>• Collaborate with team members to troubleshoot and resolve database-related issues efficiently.<br>• Perform regular database health checks and implement proactive measures to enhance system reliability.<br>• Provide expertise on Oracle business systems, leveraging experience to support integration and operations.<br>• Create documentation for database configurations, processes, and best practices.<br>• Ensure compliance with security protocols and data protection standards.<br>• Monitor system performance and recommend improvements to optimize resource utilization and database efficiency.
<p>We are seeking a reliable and detail-oriented Administrative Assistant to join our dynamic property management team based in Hudson, Ohio, on a contract-to-permanent basis. This position plays a pivotal role in supporting homeowner associations, ensuring operational efficiency, and delivering top-notch customer service.</p><p><strong>Key responsibilities:</strong></p><ul><li>Manage inbound calls, relay messages, and coordinate follow-ups with property managers or relevant staff.</li><li>Establish and maintain organized physical and electronic filing systems for streamlined accessibility.</li><li>Enhance team collaboration by maintaining clear and effective communication with property managers and other team members.</li><li>Prepare violation reports and courtesy letters in coordination with property managers.</li><li>Deliver exceptional customer service by professionally addressing caller concerns, including managing conversations with upset individuals.</li><li>Leverage Microsoft Office tools (Word, Excel, Outlook) and proprietary software for document creation and management.</li><li>Ensure precision and compliance in tasks by maintaining meticulous attention to detail.</li><li>Perform general administrative duties to support office functions and team operations.</li></ul>
<p>We’re currently working with a dynamic and fast-paced organization in Streetsboro, Ohio, to find a detail-oriented <strong>Administrative Assistant</strong>. This role offers the potential for long-term growth, providing an excellent opportunity for professionals seeking to build a career in administrative support.</p><p><strong>Position Type:</strong> Contract-to-Permanent </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Service:</strong> Provide first-class customer service by addressing inquiries, resolving issues quickly, and building strong relationships.</li><li><strong>Data Management:</strong> Accurately enter, update, and maintain critical information in databases and systems.</li><li><strong>Purchase Orders:</strong> Support processes by placing purchase orders.</li><li><strong>Logistics Coordination:</strong> Manage container logistics and collaborate with trucking companies to support operational functions.</li><li><strong>Pricing Management:</strong> Handle pricing tasks for various products and maintain accurate pricing records.</li><li><strong>Document and Spreadsheet Creation:</strong> Prepare and manage spreadsheets, reports, and documents using Microsoft Excel and other Microsoft Office tools.</li><li><strong>Email and Calendar Management:</strong> Manage email correspondence, schedule appointments, and organize calendars as needed.</li><li><strong>Administrative Support:</strong> Assist the team with a variety of other administrative tasks, adapting to changing priorities in a fast-paced setting.</li><li><strong>Attention to Detail:</strong> Ensure accuracy and efficiency in all tasks, helping the office run smoothly.</li></ul>
<p><strong>Contract Medical Billing/Claims/Collections Specialist</strong></p><p><br></p><p><em>Location: Remote, Northeast Ohio (Canton, OH-Based)</em></p><p><br></p><p>We are seeking a detail-oriented and experienced Medical Billing/Claims/Collections Specialist to join our talented team on a contract basis. This role is critical for ensuring accurate coding processes, maintaining compliance with revenue integrity standards, and optimizing charge capture workflows. Although this position is fully remote, candidates must reside within the Northeast Ohio area to foster seamless collaboration with local teams and stakeholders. A coding certification is preferred to demonstrate expertise in industry standards and best practices.</p><p><strong>Responsibilities:</strong></p><ul><li>Accurately assign diagnostic and procedural codes for outpatient and inpatient billing to guarantee precise charge capture.</li><li>Conduct coding audits to identify missing documentation or discrepancies impacting revenue generation.</li><li>Ensure consistent compliance with coding and reimbursement guidelines while adhering to relevant industry standards.</li><li>Educate healthcare providers on coding specificity and quality indicators to enhance documentation accuracy and streamline workflows.</li><li>Track and report open encounters and zero charges proactively to relevant personnel.</li><li>Collaborate with department leaders, healthcare providers, and organizational leadership to address coding concerns or identify optimization opportunities.</li><li>Meet or exceed established productivity and quality benchmarks for coding tasks.</li><li>Support revenue cycle and clinical teams in performing additional administrative functions as required.</li><li>Stay current with coding policies, guidelines, and healthcare industry trends to uphold best practices.</li><li>Utilize hospital software applications and Microsoft Office tools effectively to accomplish daily responsibilities with efficiency.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>A coding certification (e.g., CPC, CCS, or equivalent) is strongly preferred.</li><li>Proven experience in medical billing, claims, and collections.</li><li>Expertise in diagnostic and procedural coding, coupled with familiarity with audit processes and revenue cycle optimization.</li><li>Knowledge of relevant coding guidelines and reimbursement policies.</li><li>Strong communication skills and an ability to work collaboratively with healthcare professionals and cross-functional teams.</li><li>Proficient in healthcare software applications and Microsoft Office Suite.</li></ul><p><strong>Why Join Us?</strong></p><p>This opportunity allows you to contribute to the smooth operation of a respected healthcare organization while working in a flexible remote environment. Be a part of a dynamic environment with a mission to make healthcare administration seamless and efficient.</p><p>Apply now to make an impact in the healthcare industry while showcasing your skills and expertise.</p><p><br></p><p>Want to build your career in healthcare? </p>
The Patient Access Coordinator plays a critical role in ensuring a seamless patient experience by handling front-office administrative duties and patient interactions. This position serves as the first point of contact for patients, visitors, and staff, ensuring a detail oriented and welcoming atmosphere at the clinic. The successful candidate will assist with patient registration, scheduling, and financial verification while maintaining strict compliance with HIPAA and other healthcare regulations. <br> Key Responsibilities: Front Desk Management: Greet all individuals (patients, visitors, and staff) who present at the front window and notify the appropriate personnel of any visitor arrivals. Patient Check-In: Complete patient check-ins, collect co-pays, and outstanding balances where applicable. Patient Registration: Verify and update patient information, including personal and financial details. Assign eligibility levels and register new patients as needed with accurate data entry. Consent Assistance: Assist patients with completing patient consent and other necessary forms, if required. Appointment Scheduling: Schedule medical, dental, and behavioral health (BH) patient appointments. Provide clinical summaries to medical and BH patients at the time of exit scheduling. Schedule Coordination: Work closely with the Patient Access Manager and providers to coordinate and maintain daily provider schedules. Patient Confirmation Calls: Make confirmation calls for upcoming appointments, reminding patients to bring necessary items such as co-pays and medication lists. Rescheduling Assistance: Check the bump list daily and reschedule appointments accordingly. HIPAA Compliance: Evaluate records requests for compliance with HIPAA laws and ensure information is released in accordance with applicable regulations. Phone Management: Answer incoming phone calls and relay messages or forward calls as needed. Patient Portal Enrollment: Educate, recruit, and enroll patients in the online portal system. Clerical Tasks: Sort and collate printed materials and notices for distribution purposes. Cross-Training: Cross-train to cover various front office responsibilities to ensure operational flexibility. Committee Participation: Participate in staff committees as assigned by leadership. Travel: Be willing to travel as necessary to meet operational needs across clinic locations. Meetings: Attend mandatory staff and agency meetings. Miscellaneous Duties: Perform additional assigned duties as needed to support operational success.
Are you an experienced and detail-oriented Administrative Assistant with expertise in QuickBooks? Robert Half is seeking a highly skilled detail oriented to manage financial processes, support office operations, and maintain the efficiency of administrative workflows. This is an excellent opportunity for a proactive individual looking to contribute to the success of a dynamic workplace.<br><br>Key Responsibilities:<br><br>QuickBooks Management: Utilize QuickBooks desktop versions to maintain accurate financial records.<br>Accounts Payable & Receivable: Process payments, invoices, and receipts promptly while managing customer and vendor accounts.<br>Bank & Credit Card Reconciliation: Ensure timely and accurate reconciliation of financial statements.<br>Financial Reporting: Generate, review, and analyze critical financial reports.<br>Payroll & Tax Assistance: Support payroll processing and help with tax reporting tasks.<br>General Office Administration: Handle phone calls, maintain organized filing systems (digitally and physically), and track office inventory.<br>Employee Onboarding: Assist with onboarding processes and maintain personnel records.<br>Support to Management: Prepare reports, presentations, correspondence, and conduct data entry and research.<br>Project Coordination: Facilitate internal communications and contribute to tracking project milestones effectively.<br>Requirements:<br><br>5+ years of QuickBooks experience (desktop versions required).<br>Proven administrative or office assistant experience (minimum 3 years preferred).<br>Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.<br>Exceptional attention to detail and accuracy in everyday tasks.<br>Strong organizational and time-management skills with the ability to multitask.<br>Outstanding written and verbal communication abilities.<br>Discretion with confidential information and knowledge of accounting principles is a plus.
<p>We are seeking a meticulous and resourceful <strong>Accounting Clerk</strong> to support our financial operations. This contract-to-permanent opportunity is ideal for individuals looking to grow their careers in the financial services sector. Based in Hudson, Ohio, and featuring a hybrid work arrangement, this role will be essential in ensuring the accuracy and efficiency of our accounting processes, particularly in accounts payable and reconciliations.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Accounts Payable Management:</strong> Process transactions, including check runs, to ensure timely and accurate payment.</li><li><strong>Reconciliations:</strong> Perform thorough account reconciliations to maintain financial accuracy and resolve discrepancies promptly.</li><li><strong>Month-End Preparations:</strong> Assist with month-end reporting tasks to support financial closing processes.</li><li><strong>Invoice Processing:</strong> Manage invoice entry and processing, ensuring compliant and up-to-date financial records.</li><li><strong>Accounting Software Utilization:</strong> Operate Sage 100 to execute financial operations and keep data organized.</li><li><strong>Report Generation:</strong> Prepare reports and spreadsheets using Microsoft Excel to analyze and present financial insights.</li><li><strong>General Ledger Support:</strong> Maintain the general ledger and ensure proper coding of all transactions.</li><li><strong>Process Improvement Collaboration:</strong> Work with team members to streamline workflows and improve overall accounting functions.</li></ul>
We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
We are looking for an experienced Legal Secretary to join a dynamic law office in Youngstown, Ohio. This long-term contract role involves supporting multiple attorneys across various legal practices, with a focus on probate law. The position offers a steady Monday through Friday schedule in a meticulous and organized environment.<br><br>Responsibilities:<br>• Prepare, file, and manage legal documents through electronic filing systems.<br>• Organize and maintain attorneys’ calendars, ensuring all deadlines and appointments are accurately scheduled.<br>• Draft correspondence and legal documents based on dictation or written instructions.<br>• Coordinate court filings and ensure compliance with filing procedures.<br>• Provide administrative support for probate litigation cases, including document preparation and case tracking.<br>• Conduct research and gather information relevant to probate law matters.<br>• Communicate with clients, courts, and other legal professionals in a precise and organized manner.<br>• Maintain confidentiality and uphold the integrity of sensitive client information.<br>• Assist attorneys in managing case files and ensuring all required documentation is readily accessible.
<p><strong>Job Description</strong></p><p><strong>Position:</strong> Accounts Payable Clerk</p><p><strong>Location:</strong> Mentor, Ohio</p><p><strong>Employment Type:</strong> Direct Hire</p><p><strong>Schedule:</strong> Monday – Friday, 8:00 AM – 5:00 PM</p><p><br></p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a detail-oriented and experienced <strong>Accounts Payable Clerk</strong> to join a thriving manufacturing company located in Mentor, Ohio. This role involves performing full-cycle accounts payable processes, including managing high-volume invoice processing and ensuring accurate 3-way matching between purchase orders, invoices, and receiving documents. The ideal candidate will have strong experience in manufacturing and demonstrate exceptional organizational and analytical skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Full-Cycle Accounts Payable:</strong> Execute end-to-end accounts payable duties, including invoice processing, coding, and payment.</li><li><strong>3-Way Match:</strong> Perform accurate matching of invoices, purchase orders, and receiving documents to ensure the integrity of financial records.</li><li><strong>Vendor Relationships:</strong> Communicate with vendors to resolve discrepancies and ensure timely payments.</li><li><strong>Data Management:</strong> Maintain accurate records of invoices, check runs, and other financial documents.</li><li><strong>Reconciliations:</strong> Perform account reconciliations and assist with month-end closing activities as necessary.</li><li><strong>Compliance:</strong> Ensure adherence to company policies, procedures, and regulatory requirements.</li><li><strong>Process Improvement:</strong> Identify opportunities to streamline processes and enhance efficiency within the AP function.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunity to work with a growing and stable company in the manufacturing industry.</li><li>Collaborative and supportive work environment.</li><li>Room for growth and professional development.</li></ul><p>If you are a detail-oriented <strong>Accounts Payable Clerk</strong> with manufacturing experience and a passion for improving processes, this role is an excellent opportunity to advance your career!</p><p><strong>To Apply:</strong> Please submit your resume and cover letter detailing your relevant experience in accounts payable and manufacturing.</p>
<p>We are seeking a skilled <strong>Accounts Payable Specialist</strong> to join our team in Massillon, Ohio. This long-term contract role offers the opportunity to manage vital accounts payable operations with a focus on accuracy, efficiency, and process optimization. As a key contributor to the finance team, you will handle invoice processing, reconciliation, and payment management while leveraging modern tools and driving process improvements.</p><p><br></p><p>In this role, you will process and code invoices in compliance with company policies and ensure proper management of freight bill clearing and associated disbursements. You'll collaborate closely with cross-functional teams, reconciling vendor accounts and resolving discrepancies to maintain precise financial records. Additionally, responsibilities include executing ACH payments, overseeing check runs, and effectively utilizing Dynamics 365 Finance & Operations to enhance workflow efficiency.</p><p><br></p><p>You'll also have the opportunity to support advanced initiatives such as machine learning applications for invoice capture and assist with system upgrades or transitions to ensure seamless operations. Maintaining organized documentation and compliance with financial regulations will be an integral part of your role, as will providing reporting and support for accounts payable activities.</p><p><br></p><p>This position is ideal for candidates with a passion for efficiency, a deep understanding of accounts payable processes, and an eagerness to contribute to continuous improvement initiatives within a dynamic environment.</p><p><br></p>
We are looking for a detail-oriented and organized Bookkeeper to join our team on a contract basis in Painesville, Ohio. This role requires approximately 10-15 hours per week on-site and offers an opportunity to contribute to a variety of financial tasks. If you excel in maintaining accurate financial records and thrive in a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring timely and accurate transactions.<br>• Prepare and process payroll, maintaining compliance with relevant regulations.<br>• Conduct audits and reconciliations of financial records to ensure accuracy.<br>• Monitor and review operating checks and other financial documents.<br>• Maintain bookkeeping records, including posting payments and updating financial data.<br>• Utilize Sage software to manage and organize financial information efficiently.<br>• Generate reports and provide insights to support financial decision-making.<br>• Collaborate with team members to ensure financial tasks are completed on schedule.
<p>The <strong>Signing Services Coordinator</strong> is responsible for managing and coordinating the end-to-end processing of signing services for the company’s customers by building and maintaining strong relationships with both customers and signing agents. The role emphasizes meeting customer expectations while managing vendor performance and controlling costs, as well as ensuring compliance with company standards and industry best practices. </p><p><br></p><p><strong> Key Responsibilities: </strong>Oversee and manage a network of signing agents to ensure a detail oriented and exceptional customer experience. Monitor and process signing service assignments daily to ensure alignment with customer expectations regarding turnaround times and quality standards. Recruit, vet, and onboard experience in signing agents while maintaining up-to-date records of licensing, background checks, errors & omissions (E& O) insurance, certifications, and other required documentation. Negotiate fees with signing agents to increase service efficiency while controlling costs. Ensure compliance with vendor communication standards, fee management policies, and the appropriate use of technology tools. Assign signing service tasks based on factors such as agent qualifications, fees, turnaround times, and past performance metrics. Address correction requests, rework cases, and customer inquiries promptly and professionally. Establish and uphold quality control standards to meet or exceed customer and industry requirements. Actively support department quality control efforts and ensure signing services are processed within compliance guidelines. Maintain accurate records within the company’s tracking systems and monitor incoming service requests in alignment with department processes. Foster clear and courteous communication between vendors and customers, managing status updates in a timely manner. Collaborate with internal quality control teams to set expectations and enforce compliance protocols. This role plays a vital part in ensuring operational efficiency, cost control, and exceptional customer satisfaction while maintaining strong partnerships across both the customer base and signing agent network. The Signing Services Coordinator ensures that all processes are handled with meticulous attention to detail and adherence to performance standards.</p>
<p><strong>Job Overview:</strong></p><p>We are seeking a Customer Experience Specialist to join our dynamic team in Richfield, Ohio, as part of a contract-to-permanent opportunity. In this role, you will play an integral part in fostering customer relationships, ensuring satisfaction, and supporting sales processes across multiple channels. This position offers a unique opportunity for collaboration with cross-functional teams while contributing to initiatives that drive customer success and retention.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with new and existing customers to drive satisfaction and loyalty.</li><li>Collaborate with Sales Account Managers to support efforts around client retention and satisfaction.</li><li>Assist sales teams in processing transactions, ensuring accuracy, and maintaining proper documentation.</li><li>Utilize CRM tools, such as Oracle and HubSpot, to manage and optimize customer accounts and sales strategies.</li><li>Provide insights and recommendations to management for the development of programs aimed at enhancing customer retention and acquisition.</li><li>Effectively communicate with customers to address sales inquiries, resolve configuration challenges, discuss payment details, and handle other support issues.</li><li>Partner with Accounts Receivable and sales leadership to manage dealership transfers, account adjustments, and cancellations.</li><li>Participate in sales meetings, training sessions, and product demonstrations, as required.</li><li>Work collaboratively with internal teams to ensure seamless communication and operational alignment.</li><li>Perform additional duties as assigned to support business objectives.</li></ul>
<p>We are looking for a detail-oriented Title Clerk to join our team in Moon Township, Pennsylvania. This is a Contract-to-long-term position offering an excellent opportunity to grow within a supportive and focused environment. The ideal candidate will bring strong computer skills and experience with title processing.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage title documentation, ensuring accuracy and compliance with state regulations.</p><p>• Conduct title searches and clear titles as needed for vehicle transactions.</p><p>• Collaborate closely with sales and other departments to facilitate seamless title transfers.</p><p>• Prepare and submit preliminary title reports in a timely manner.</p><p>• Utilize dealer management software to maintain and update title records.</p><p>• Scan and organize documents for digital recordkeeping and easy access.</p><p>• Address and resolve title-related issues efficiently to meet customer and dealership needs.</p><p>• Ensure all paperwork adheres to legal and organizational standards.</p><p>• Maintain up-to-date knowledge of title processing requirements and regulations across multiple states.</p><p>• Provide exceptional support to the team and customers regarding title inquiries.</p>
We are looking for organized and dependable individuals to join our team as Inventory Clerks on a contract basis in Boardman, Ohio. This short-term assignment offers an excellent opportunity for candidates who enjoy hands-on tasks and want to contribute to maintaining inventory accuracy and organization. If you are detail-oriented and ready to assist with essential inventory operations, we encourage you to apply.<br><br>Responsibilities:<br>• Arrange and relocate parts within the inventory room to ensure proper organization and accessibility.<br>• Maintain a clean and orderly workspace to optimize functionality.<br>• Perform accurate counts of inventory items and record data for tracking purposes.<br>• Collaborate with team members to ensure inventory processes run smoothly.<br>• Support physical inventory tasks, including lifting and moving items as needed.<br>• Assist with basic inventory tracking and management using provided tools.<br>• Ensure adherence to company standards for inventory handling and organization.<br>• Participate in regular inventory checks to verify stock levels and identify discrepancies.
<p>We are looking for a highly skilled Oracle EBS Analyst to join our team. In this long-term contract position, you will play a pivotal role in optimizing and maintaining Oracle E-Business Suite (EBS) modules within a dynamic manufacturing environment. Your expertise will drive system enhancements, ensure seamless integrations, and support end-users to maximize operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Configure and customize Oracle EBS Manufacturing modules to align with organizational processes and meet business requirements.</p><p>• Collaborate with cross-functional teams to integrate Oracle EBS Manufacturing modules with other systems, ensuring smooth data flow and operational consistency.</p><p>• Provide technical support for Oracle EBS applications, troubleshoot system issues, and perform regular maintenance to ensure reliability.</p><p>• Develop and implement custom solutions, including extensions and reports, to enhance the functionality of Oracle EBS Manufacturing.</p><p>• Analyze manufacturing data and workflows to identify optimization opportunities and recommend effective solutions.</p><p>• Plan and execute system upgrades and patches while minimizing disruptions to business operations.</p><p>• Stay updated on Oracle EBS releases and patches to maintain system performance and functionality.</p><p>• Conduct training sessions for end-users to improve their proficiency in Oracle EBS Manufacturing modules.</p><p>• Create and maintain comprehensive technical documentation to support system enhancements and troubleshooting.</p><p>• Work collaboratively with stakeholders to ensure system configurations meet operational needs and business objectives.</p>
<p><strong>Contract Billing Clerk – Transportation Industry</strong></p><p>We are currently seeking a detail-oriented <strong>Contract Billing Clerk</strong> to support our operations team in the transportation industry. This short-term contract role (6–8 weeks) based in <strong>Tallmadge, Ohio</strong>, offers an opportunity to contribute to the financial accuracy and efficiency of our business processes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately prepare, review, and process detailed invoices in a timely manner to maintain a consistent cash flow.</li><li>Generate and manage billing statements, ensuring compliance with company policies and proper documentation.</li><li>Leverage <strong>QuickBooks</strong> to update and manage billing systems with precision and efficiency.</li><li>Investigate and resolve billing discrepancies, maintaining high levels of professionalism and accuracy.</li><li>Create and analyze financial reports using <strong>Microsoft Excel</strong> to assist with internal operational reporting.</li><li>Collaborate effectively with cross-functional teams to meet billing cycle deadlines.</li><li>Maintain strict accuracy, consistency, and security of data within computerized billing systems.</li><li>Provide organized billing documentation for audits and financial reviews.</li><li>Promptly and professionally address customer inquiries regarding invoices, payments, and account details.</li><li>Ensure all billing activities comply with organizational policies and adhere to industry standards.</li></ul><p><strong>Key Qualifications</strong></p><ul><li><strong>Proficiency in QuickBooks and Microsoft Excel</strong> is required for this role.</li><li>Excellent attention to detail, problem-solving ability, and organizational skills.</li><li>Proven ability to prioritize tasks and meet deadlines in a fast-paced environment.</li><li>Previous experience in billing or invoicing, preferably within the transportation or logistics sector.</li><li>Strong written and verbal communication skills to effectively interact with team members, clients, and external stakeholders.</li></ul><p><br></p>
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
