We are looking for an experienced Human Resources (HR) Manager to lead core people operations for our organization in Mentor, Ohio. This role supports a broad range of HR activities, including employee relations, benefits administration, training coordination, payroll-related oversight, and compliance with employment policies and regulations. The position also serves as a key partner to leadership, helping shape a consistent and employee-focused workplace while contributing to overall business management.<br><br>Responsibilities:<br>• Advise managers on employee relations matters, disciplinary processes, and workplace concerns to help ensure fair, consistent, and compliant practices.<br>• Conduct exit meetings, gather feedback from departing employees, and share insights that support retention and organizational improvement.<br>• Partner with recruiting leadership to align staffing plans, support hiring needs, and help maintain a smooth onboarding experience.<br>• Manage employee benefit programs, including health, dental, life, retirement, and related offerings, while guiding staff on eligibility and enrollment questions.<br>• Maintain benefit records, oversee required documentation, and coordinate employee communications and plan materials tied to coverage and program updates.<br>• Evaluate benefit offerings and recommend enhancements that reflect workforce needs and organizational objectives.<br>• Coordinate wellness initiatives, employee programs, and support for significant life events to strengthen engagement and workplace culture.<br>• Assess training needs for new hires and internal role changes, collaborate on development plans, and monitor completion of required learning activities.<br>• Oversee annual performance review processes and support managers with career development efforts that help build internal talent pipelines.
<p>We are looking for an experienced Human Resources Manager to lead people operations for a multi-location organization based in Independence, Ohio. This role will support approximately 800 employees across 18 sites, with a strong emphasis on benefits administration, talent acquisition, and employee relations. The ideal candidate is ready to step into a broader leadership position and can build practical HR solutions in a fast-paced, hands-on environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily human resources support for employees and leaders across multiple dealership locations, addressing workplace concerns and guiding consistent HR practices.</p><p>• Direct full-cycle hiring efforts, including sourcing, interviewing, onboarding, and retention strategies for a wide range of departments.</p><p>• Monitor adherence to employment regulations and internal standards to help maintain compliant and well-documented HR operations.</p><p>• Advise leadership on performance management, workforce planning, succession strategies, and organizational development initiatives.</p><p>• Administer compensation and benefits processes while coordinating closely with payroll and communicating programs clearly to employees.</p><p>• Partner with the training team to organize employee development activities that strengthen capability and career growth.</p><p>• Create and support initiatives that improve employee engagement, internal communication, and overall workplace culture.</p><p>• Maintain accurate personnel files, HR records, and reporting to support informed decision-making and audit readiness.</p><p>• Collaborate with department managers to reinforce accountability, elevate professionalism, and improve team performance.</p><p>• Contribute to broader business goals by aligning people management practices with operational and financial priorities.</p>
<p>We are looking for an experienced ERP System Conversion Consultant. This part-time contract opportunity is fully on-site and offers the chance to guide a complex ERP implementation while improving financial processes and reporting capabilities. The ideal candidate brings deep expertise in accounting systems, ERP configuration, and stakeholder collaboration within operationally driven environments.</p><p><br></p><p>Responsibilities:</p><p>• Direct the full lifecycle of the ERP conversion initiative, from discovery and solution design through deployment and stabilization.</p><p>• Evaluate existing finance and operational workflows, then recommend more efficient processes that align with system capabilities and business goals.</p><p>• Oversee data extraction, cleansing, migration, and reconciliation activities to maintain accuracy across financial records and reporting.</p><p>• Configure core ERP functions such as general ledger, accounts payable, accounts receivable, fixed assets, and management reporting.</p><p>• Collaborate with finance, operations, and leadership teams to gather requirements and translate them into practical system workflows.</p><p>• Create meaningful reports and dashboards that improve visibility into financial performance and support decision-making.</p><p>• Deliver user training, documentation, and post-launch support to encourage adoption and resolve system-related issues.</p><p>• Monitor implementation progress, identify risks early, and coordinate solutions that keep the project on track.</p>
We are looking for a Customer Service Representative to support customer accounts for a manufacturing operation. This contract opportunity with potential for a permanent role is ideal for someone who combines strong communication skills with a proactive approach to order management, customer support, and cross-functional coordination. The role begins with onsite training and may transition to a hybrid schedule of two remote days per week after training is completed.<br><br>Responsibilities:<br>• Manage customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records.<br>• Monitor open orders and forecasts, follow up on time-sensitive requests, and take action to help keep customer commitments on track.<br>• Partner with sales, supply chain, manufacturing, and other internal teams to resolve service issues and improve delivery results.<br>• Communicate clearly with customers and internal stakeholders regarding order status, commercial terms, and account-related questions.<br>• Maintain customer master data and ensure account information remains current, complete, and reliable.<br>• Provide responsive support for inbound and outbound customer interactions while delivering a high level of professionalism and service.<br>• Apply product knowledge and sound judgment to address account needs, identify concerns, and support effective business decisions.<br>• Use Excel and internal systems to review account activity, analyze order details, and support day-to-day customer service operations.