We are looking for a Business Analyst to support operational performance and informed decision-making within a manufacturing environment in New Castle, Pennsylvania. This role partners with cross-functional teams to translate business needs into practical solutions, improve processes, and strengthen reporting capabilities. The ideal candidate will combine analytical thinking, systems knowledge, and strong communication skills to help deliver reliable tools, training, and insights that support day-to-day operations and long-term objectives.<br><br>Responsibilities:<br>• Partner with operations and business teams to identify information needs and deliver insights that support both strategic planning and daily performance management.<br>• Lead discovery sessions with stakeholders to define business needs, assess process impacts, and recommend effective system or workflow improvements.<br>• Support application and system initiatives by contributing to implementation planning, business case development, user testing, and rollout activities.<br>• Evaluate operational processes tied to growth or expansion efforts and help integrate new capabilities into existing applications and procedures.<br>• Develop, document, and maintain workflows, process maps, specifications, and related materials to support system design and continuous improvement.<br>• Create and manage test plans, track defects, coordinate issue resolution, and help ensure solutions are delivered with quality and reliability.<br>• Oversee the effectiveness and lifecycle of recurring reports while expanding self-service analytics and automation opportunities where appropriate.<br>• Build reporting and ad hoc data collection solutions that address operational challenges and provide information not available through core systems.<br>• Deliver user training, documentation, and ongoing support to encourage adoption, strengthen business acceptance, and build internal capability.<br>• Maintain current knowledge of industry practices and tools through ongoing development activities and provide support as needed during urgent off-hours situations.
<p>We are looking for an experienced Bus Syst Consultant IV to support complex business systems initiatives in a long-term contract role based. This role will partner closely with business stakeholders, Legal, vendors, and IT teams to guide high-impact projects from planning through implementation while improving processes and application performance. The ideal candidate brings strong project leadership, analytical thinking, and the ability to translate business needs into effective system-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead complex business systems projects, driving progress from initial planning through delivery while managing scope, timelines, and key project milestones.</p><p>• Act as a central liaison among business units, Legal, vendors, and IT to align objectives, clarify requirements, and support successful implementations.</p><p>• Prepare and maintain essential project materials such as schedules, initiation documents, effort estimates, status updates, and work breakdown plans.</p><p>• Assess business challenges, stakeholder needs, and cross-functional impacts to recommend practical system and process improvements.</p><p>• Facilitate review sessions and stakeholder meetings to present findings, validate design decisions, and encourage informed decision-making at multiple organizational levels.</p><p>• Coordinate project communications, including updates on timelines, risks, issues, scope adjustments, training plans, and rollout activities.</p><p>• Support the design, organization, and delivery of user training to help teams adopt new or enhanced system capabilities effectively.</p><p>• Oversee issue tracking and resolution activities, escalating concerns when appropriate and helping resolve infrastructure-related or highly escalated system problems.</p><p>• Contribute to post-implementation evaluations, identify lessons learned, and recommend enhancements across applications, platforms, and related processes.</p><p>• Serve as a mentor and subject matter expert by guiding team members, sharing best practices, and advising on system-related problem solving</p>
<p>We are looking for a Help Desk Analyst to join a security-focused team in Green, Ohio. This long-term contract position offers the opportunity to provide hands-on technical support in a structured environment while helping maintain reliable service for field operations. The role is well suited to someone who is comfortable troubleshooting Windows-based issues, documenting findings clearly, and managing support requests with consistency.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical assistance for users and field technicians by responding to inbound support requests and resolving routine system issues.</p><p>• Review application performance before and after upgrade activities, identify problems, and record detailed observations for follow-up.</p><p>• Create, update, and route service desk tickets to ensure reported issues are tracked and addressed appropriately.</p><p>• Troubleshoot Windows 10 and related Microsoft environment issues using established support procedures.</p><p>• Use Active Directory to assist with account-related tasks and support access needs in accordance with team processes.</p><p>• Document incidents, recurring problems, and resolution steps with accuracy to support effective issue management.</p><p>• Participate in initial training and complete required access setup during the designated onboarding schedule.</p><p>• Collaborate with internal support teams to escalate unresolved technical concerns and help drive timely resolution.</p>
We are looking for an Accounting Clerk to support a busy accounting team in Greenville, Pennsylvania within the Energy/Natural Resources industry. This Long-term Contract position offers a flexible schedule of 20 to 40 hours per week based on business needs and is ideal for someone who can step in quickly to handle core billing, invoicing, and clerical accounting activities. The person in this role will help keep financial records current, assist teammates across the department, and contribute to accurate daily processing during an extended coverage period.<br><br>Responsibilities:<br>• Process invoices and support billing activities to help maintain timely and accurate financial transactions.<br>• Provide hands-on assistance with recurring accounting tasks and additional workload across the department.<br>• Enter, review, and update financial data to ensure records remain complete and reliable.<br>• Partner with team members on accounts receivable and accounts payable support as priorities shift.<br>• Assist with routine administrative duties connected to accounting operations and document management.<br>• Help maintain organized files and transaction details for easy reference and audit readiness.<br>• Contribute to smooth departmental coverage by taking on assigned duties as business demands change.<br>• Support onboarding and training periods with adaptable availability, including lighter or expanded weekly hours when needed.
We are looking for an experienced Controller to lead the accounting function and strengthen financial oversight for our organization in Shaker Heights, Ohio. This position will guide day-to-day financial operations, support compliance with established policies, and help ensure accurate reporting across multiple entities. The ideal candidate brings deep controllership expertise, strong leadership skills, and a background in healthcare finance.<br><br>Responsibilities:<br>• Direct the accounting team’s daily activities, aligning departmental structure, workload distribution, and operating efficiency with organizational goals.<br>• Mentor and develop finance staff through coaching, performance guidance, and cross-functional training to build team capability and coverage.<br>• Administer and uphold financial policies, internal controls, and documented procedures to support consistency and compliance.<br>• Ensure company assets are protected and that financial transactions are recorded completely, accurately, and on schedule.<br>• Provide oversight for the financial operations of affiliated entities, including review of controls, transaction activity, and procedural adherence.<br>• Lead treasury activities and cash management practices to maintain liquidity and support sound financial decision-making.<br>• Supervise payroll administration and provide backup support when necessary to maintain uninterrupted processing.<br>• Serve as the primary finance contact for external auditors, banking partners, and insurance representatives.<br>• Manage the annual audit cycle by organizing schedules, preparing required documentation, and coordinating responses to auditor requests.<br>• Monitor accounts payable, payroll disbursements, and receivables reserves to promote timely payments, appropriate cash balances, and accurate financial evaluation.
We are looking for a detail-oriented Sr. Customer Service Representative to support customer accounts and order-related activities for a manufacturing operation in Canton, Ohio. This Contract position will serve as a key link between customers, internal teams, and sales partners to help ensure accurate order handling, responsive communication, and dependable service. The ideal candidate brings strong customer service experience, the ability to manage multiple priorities, and a proactive approach to maintaining account accuracy and customer satisfaction.<br><br>Responsibilities:<br>• Oversee customer orders from receipt through fulfillment, making updates to purchase orders accurately and maintaining a high standard of data integrity.<br>• Review customer agreements and related documentation to confirm orders align with applicable contract terms and business requirements.<br>• Support complex customer accounts by coordinating service needs, assisting sales partners, and helping maintain strong day-to-day account relationships.<br>• Respond to inquiries regarding new business opportunities, assess customer requests, and route information appropriately to support timely follow-up.<br>• Communicate changes affecting deliveries, including revised shipment commitments, shortages, overages, and product disposition updates.<br>• Prepare and maintain near-term shipping schedules, monitor product availability, and coordinate release timing to support customer demand.<br>• Provide customer-facing support through portals, service communication, and account-related reporting while promoting a positive service experience.<br>• Contribute to process improvement efforts, assist with audits when needed, and provide KPI or account data to management upon request.<br>• Share customer volume expectations with internal planning partners, highlight significant demand changes, and support system or process-related updates that affect the team.<br>• Help train team members on procedural changes and keep work instructions or training materials current as business needs evolve.