Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. <br> Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. <br> Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
We are looking for an experienced IT Manager to oversee the technology operations of our organization in Akron, Ohio. This role requires a strategic thinker who can ensure systems are efficient, secure, and aligned with business goals. The ideal candidate will thrive in managing infrastructure, cybersecurity, software platforms, and vendor relationships while driving innovation and technology adoption.<br><br>Responsibilities:<br>• Oversee the performance, reliability, and security of all organizational technology systems and infrastructure.<br>• Collaborate with the managed service provider to manage network infrastructure, server environments, cloud systems, and workstation provisioning.<br>• Maintain and update documentation for network diagrams, system inventories, vendor contracts, and licensing records.<br>• Administer and manage company software platforms, including settlement production systems, document management tools, and communication systems.<br>• Evaluate and implement new software solutions, ensuring seamless integration between existing platforms.<br>• Develop and enforce cybersecurity protocols, including multi-factor authentication, endpoint protection, and security awareness training.<br>• Manage compliance with industry standards and regulatory requirements related to data privacy and cybersecurity.<br>• Oversee telecommunications infrastructure, ensuring reliability and uptime for internet services and network connectivity.<br>• Create and deliver training programs for staff to improve adoption of company technologies and workflows.<br>• Identify and implement workflow automation, AI tools, and innovative digital solutions to enhance operational efficiency.
<p>We are looking for a dedicated Dispatcher to join our team on a contract - permanent basis in Warrendale, Pennsylvania. This role is vital in managing the daily operations of fire protection services, ensuring seamless coordination between technicians, customers, and internal teams. If you thrive in a fast-paced environment and excel at organization and communication, this position offers the opportunity to make a meaningful impact. This is a fully on-site position Monday -Friday 7AM - 4PM. Pay range $20 - $25/hr.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and assign fire protection technicians for inspections, service calls, repairs, and system upgrades.</p><p>• Develop and manage technician schedules to optimize labor efficiency while meeting customer commitments.</p><p>• Coordinate recurring inspection schedules in alignment with service contracts and compliance standards.</p><p>• Plan and adjust technician routes to minimize travel time and enhance productivity.</p><p>• Respond promptly to emergency service requests and adapt schedules based on technician availability, weather conditions, or customer needs.</p><p>• Communicate job details, site information, and scope changes to technicians prior to dispatch.</p><p>• Maintain accurate service records, customer details, job documentation, and purchase order requirements.</p><p>• Monitor and report scheduling discrepancies, ensuring timely completion of service work.</p><p>• Assist with job closeouts, documentation preparation, and billing processes.</p><p>• Support project managers and service teams with scheduling coordination and administrative tasks.</p>
We are looking for an experienced Accounting Manager/Supervisor to join our team in Chagrin Falls, Ohio. This contract-to-permanent position offers an exciting opportunity to manage key financial operations, including month-end close processes, multi-state sales tax compliance, and forecasting. If you thrive in a dynamic environment and possess strong leadership skills, this role may be a perfect fit for you.<br><br>Responsibilities:<br>• Manage and oversee month-end close processes, ensuring timely and accurate completion.<br>• Supervise accounts payable and accounts receivable functions to maintain efficient financial operations.<br>• Reconcile cash accounts and prepare forecasts to support strategic decision-making.<br>• Ensure compliance with multi-state sales tax regulations and reporting requirements.<br>• Handle payroll duties as needed, providing support in the absence of HR personnel.<br>• Review and post journal entries to maintain integrity of the general ledger.<br>• Prepare and analyze financial statements to support audits and organizational goals.<br>• Utilize NetSuite software for various accounting tasks and reporting.<br>• Collaborate with leadership to improve financial processes and ensure alignment with business objectives.
We are looking for a skilled Staff Accountant to join our team on a contract basis. In this role, you will oversee financial activities, ensuring compliance with nonprofit accounting standards and grant requirements. Based in Youngstown, Ohio, this position offers an opportunity to contribute to the organization’s mission by maintaining precise financial records and preparing detailed reports.<br><br>Responsibilities:<br>• Maintain the general ledger and accurately record all financial transactions.<br>• Prepare financial statements and reports on a monthly, quarterly, and annual basis for management and the board.<br>• Manage accounts payable and receivable processes efficiently.<br>• Reconcile bank accounts, credit card statements, and balance sheet accounts to ensure accuracy.<br>• Track and report restricted and unrestricted funds following nonprofit accounting standards.<br>• Develop and monitor organizational and program budgets to maintain financial health.<br>• Handle grant accounting by tracking expenditures, preparing reports, and ensuring compliance with grant requirements.<br>• Support the annual audit process by providing necessary schedules and documentation.<br>• Assist in preparing regulatory filings such as Form 990 and other tax-related documents.<br>• Collaborate with leadership and program managers to deliver financial insights and aid decision-making.
<p>We are looking for an experienced Director of Finance to lead financial and administrative operations for a non-profit organization in Cranberry Township, Pennsylvania. This role requires strategic oversight of fiscal matters, collaboration with leadership to align budgeting with organizational goals, and supervision of finance-related staff. The ideal candidate will bring innovative solutions to resource management and play a key role in supporting the organization’s mission and vision.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute accurate financial reports, including monthly statements, annual audits, and budget documentation.</p><p>• Manage the renewal of organizational insurance policies, including general liability, property, umbrella coverages, and workers' compensation policies.</p><p>• Provide strategic guidance and leadership to administrative committees, ensuring effective management of funds, property, and other assets.</p><p>• Supervise finance team members, including the Assistant Treasurer, Accounts Receivable Specialist, Accounts Payable Specialist, Information Services Director, Facilities Manager, and Hospitality Coordinator.</p><p>• Oversee benefits administration, including the development of plans. </p><p>• Develop and maintain systems to ensure the accuracy and integrity of financial processes, data, and controls.</p><p>• Foster positive relationships with staff, especially those in finance-related roles, to enhance collaboration and efficiency.</p><p>• Offer strategic financial direction and input to leadership and other organizational teams.</p><p>• Facilitate and administer meetings of leadership teams. </p>