904 Results for Tech Support Manager Jobs in Yardi

Add your latest resume to match with open positions.

Tech Support Manager

Pittsburgh, PA
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings. Responsibilities: • Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner. • Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders. • Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly. • Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime. • Administer Active Directory tasks such as user account management, permissions updates, and access support. • Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need. • Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies. • Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
2026-10-20T15:48:44Z

Tech Support Manager

Jasper, IN
remote
Temporary / Contract
- USD / Hourly
We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position) Responsibilities:• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.
2026-10-20T19:18:43Z

Tech Support Manager

Medicine Park, OK
onsite
Permanent / Full Time
85000.00 - 950000.00 USD / Yearly
A company based in the Lawton, OK area is looking for a Manager of Field Services to lead the install, repair, and service-restoration teams across their service territory. This is a leadership opportunity for an experienced telecommunications field operations leader who can build high-performing teams, elevate service quality, and help deliver world-class broadband to rural communities. In this role, you will lead the field organization responsible for installing, maintaining, and troubleshooting telecommunications services and facilities. You will be accountable for installation and repair performance, customer experience in the field, technician development, safety, and operational efficiency. Candidates can live in the Oklahoma City or Tulsa area and be considered. Responsibilities:<ul><li>Direct install, repair, and service-restoration operations across the service territory.</li><li>Serve as the senior field point of contact for escalations and complex service issues.</li><li>Lead field supervisors and senior technicians, including hiring, scheduling, performance management, and succession planning.</li><li>Establish and enforce standards and SOPs for installation, testing, troubleshooting, splicing, and repair of fiber-optic and copper facilities and customer-premise equipment.</li><li>Drive Service Quality and Operational Performance </li></ul>
2026-11-06T19:28:41Z

IT Manager

New York, NY
onsite
Temporary / Contract
57.00 - 66.00 USD / Hourly
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth. Responsibilities: • Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services. • Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner. • Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness. • Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality. • Manage Microsoft 365 applications and related collaboration tools, including account administration and user support. • Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems. • Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls. • Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID. • Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
2026-10-20T18:53:49Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000.00 - 950000.00 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T13:43:43Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T16:04:09Z

IT Manager/Director

Hoboken, NJ
onsite
Temporary to Hire
39.59 - 45.84 USD / Hourly
We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work. Responsibilities:• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.• Support the maintenance and improvement of network, server, and endpoint environments across the campus.• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.
2026-10-16T17:03:59Z

IT Service Desk Manager

Green Bay, WI
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
Robert Half is partnering with a company in the Green Bay area to help them hire an experienced IT Service Desk Manager. Technology is a critical part of the business, and this position plays a key role in making sure employees have reliable, secure, and well-supported systems to do their jobs. This person will lead the team responsible for end-user technology and support services while also driving infrastructure initiatives, operational improvements, and long-term technology planning. The role is a blend of people leadership, service delivery, project ownership, and infrastructure oversight. Success comes from building a strong team, maintaining high service levels, and identifying opportunities to improve both technology and processes across the organization. ResponsibilitiesYou'll oversee the day-to-day delivery of IT support services, ensuring issues are resolved efficiently and escalations receive appropriate attention. You'll help establish priorities for the team, monitor performance, and create an environment focused on accountability, collaboration, and continuous improvement. You'll also help guide infrastructure decisions and technology investments, balancing operational needs with long-term strategy. This includes evaluating new solutions, managing vendor relationships, participating in budgeting activities, and helping leadership make informed technology decisions. Project work is a significant part of the position. You'll partner with stakeholders to evaluate requests, prioritize initiatives, and move projects from planning through implementation. This includes participating in business continuity and disaster recovery efforts, technology lifecycle planning, and broader infrastructure initiatives. In addition, you'll work closely with teams across the business to improve processes, strengthen service delivery, and ensure IT remains aligned with organizational goals.
2026-10-23T22:13:45Z

Enterprise Applications Manager

Daytona Beach, FL
onsite
Temporary / Contract
- USD / Hourly
The Applications Manager is a hands-on technical leader responsible for the administration, support, enhancement, and strategic oversight of the organization's enterprise applications environment. This role combines technical leadership, people management, and advanced database expertise, with a primary focus on SQL development, reporting, analytics, integrations, and application support. The ideal candidate possesses deep SQL expertise, strong analytical capabilities, and the ability to balance hands-on technical execution with team leadership and operational planning. Leadership & Team Management<ul><li>Lead, mentor, and develop a multidisciplinary team responsible for application support, reporting, GIS, CAD, and data analytics.</li><li>Establish priorities, assign workload, and monitor team performance to ensure service levels and business objectives are met.</li><li>Provide technical guidance and coaching to team members while fostering a collaborative, customer-focused environment.</li><li>Serve as the primary escalation point for complex application and data-related issues.</li><li>Coordinate resources, timelines, and deliverables across ongoing support and enhancement initiatives.</li></ul>Application & Database Management<ul><li>Serve as the technical lead for internally developed enterprise applications built on the Microsoft .NET platform.</li><li>Perform hands-on SQL development, database analysis, query optimization, troubleshooting, and reporting.</li><li>Support application functionality through database administration, data validation, and issue resolution.</li><li>Manage application maintenance activities, upgrades, performance tuning, and system enhancements.</li><li>Collaborate with business stakeholders to translate operational requirements into technical solutions.</li></ul>Reporting & Analytics<ul><li>Develop, maintain, and optimize enterprise reporting solutions using SQL and Power BI.</li><li>Support data analytics initiatives by ensuring the availability, accuracy, and integrity of business data.</li><li>Design and maintain data structures, views, stored procedures, and reporting datasets.</li><li>Provide insights and recommendations based on reporting and operational metrics.</li></ul>Integrations & Technical Support<ul><li>Support and troubleshoot XML- and API-based integrations across multiple enterprise systems.</li><li>Monitor and maintain data interfaces to ensure reliable data flow between applications.</li><li>Partner with technical and business teams to identify opportunities for process improvements and automation.</li><li>Assist with the design and implementation of new functionality and system enhancements.</li></ul>Strategic & Operational Responsibilities<ul><li>Balance day-to-day operational support with longer-term application strategy and roadmap planning.</li><li>Evaluate system performance, identify risks, and recommend technology improvements.</li><li>Support governance, documentation, security, and change management processes.</li><li>Participate in project planning and provide light project management oversight for application-related initiatives.</li></ul>
2026-10-19T15:28:46Z

IT Manager/Director

Bronx, NY
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for an experienced IT Manager/Director to lead technology operations for a legal organization in Bronx, New York. This Long-term Contract position will oversee day-to-day IT service performance, team coordination, and the delivery of reliable technical support across the business. The role requires a hands-on leader who can work closely with stakeholders, strengthen operational processes, and help advance modernization efforts while maintaining strong service and security standards. Responsibilities: • Direct daily IT operations and ensure dependable service delivery across the organization. • Guide and mentor technical staff, set clear expectations, and maintain strong performance and accountability standards. • Administer support workflows by supervising ticket activity, escalations, incident resolution, and adherence to internal operational requirements. • Track service metrics, analyze recurring support trends, and identify opportunities to improve stability and responsiveness. • Act as the central liaison between IT and business teams to align technical services with organizational needs. • Oversee user lifecycle activities, including onboarding, offboarding, access administration, asset tracking, and maintenance of accurate technical documentation. • Manage relationships with external vendors, contractors, managed service providers, and other technology partners. • Contribute to technology and business systems improvement initiatives, including modernization, automation, process standardization, and change management efforts. • Enforce IT policies, security expectations, and established operational procedures across the environment.
2026-11-02T14:48:40Z

IT Manager/Director

West Chester, PA
onsite
Permanent / Full Time
150000.00 - 200000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead technology operations and shape a practical, forward-looking IT strategy for our organization. This role will oversee day-to-day support, strengthen infrastructure and security, and partner with business leaders to identify solutions that improve performance and scalability. The ideal candidate brings a balance of operational leadership, technical depth, and business insight to guide teams, vendors, and technology investments toward measurable results. Responsibilities: • Direct the full scope of IT operations, ensuring systems and support services meet business needs and that technical issues are resolved efficiently with clear performance tracking. • Create and maintain a technology roadmap that connects infrastructure, applications, and future investments to organizational priorities and long-term growth. • Lead, mentor, and develop IT staff by building a capable team with the right mix of technical expertise, accountability, and growth opportunities. • Develop and enforce IT governance through documented policies, standards, and procedures that support consistency, reliability, and compliance. • Define service expectations and monitor key operational metrics such as availability, incident response, end-user satisfaction, project execution, and vendor results. • Partner with departments across the business to assess operational challenges, uncover efficiency opportunities, and recommend technology-driven improvements. • Oversee the planning and delivery of IT initiatives by setting priorities, allocating resources, and ensuring projects are completed on schedule and within approved budgets. • Advance the organization’s data and reporting capabilities to improve access to information and support faster, more informed decision-making. • Strengthen cybersecurity practices by enhancing controls, coordinating audit-related activities, and proactively reducing information security risk exposure. • Manage strategic vendor relationships, optimize the use of Microsoft 365 tools, and assess emerging technologies such as AI and data solutions for business value.
2026-11-05T14:18:43Z

IT Support Specialist

Saint Louis, MO
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are seeking an IT Support Specialist to join a collaborative technology team supporting a professional office environment. This role is ideal for someone who enjoys helping users, troubleshooting technical issues, and expanding their knowledge across a variety of technologies. This role works closely with the IT Manager, and will provide day-to-day end-user support while gaining exposure to infrastructure, security, and systems administration projects. This position offers the opportunity to build technical skills beyond traditional help desk responsibilities. Responsibilities<ul><li>Respond to and resolve technical support requests through the IT ticketing system.</li><li>Provide support for desktops, laptops, mobile devices, printers, and office technology.</li><li>Configure, deploy, upgrade, and troubleshoot Windows-based systems.</li><li>Manage user accounts, permissions, and groups within Active Directory and Microsoft 365.</li><li>Support conference room technology and virtual meeting platforms.</li><li>Perform device setup, imaging, deployment, replacement, and repair.</li><li>Coordinate employee onboarding and offboarding activities, including equipment provisioning and recovery.</li><li>Support mobile devices, including setup, troubleshooting, and redeployment.</li><li>Maintain hardware inventory and IT asset records.</li><li>Coordinate device repairs, recycling activities, and equipment tracking.</li><li>Package and ship technology equipment as needed.</li><li>Document procedures and maintain accurate technical records.</li><li>Collaborate with internal teams to resolve issues and improve IT services.</li><li>Assist with infrastructure and technology projects as opportunities arise.</li></ul>
2026-11-04T22:23:38Z

ERP Manager (Banner)

Clinton, SC
onsite
Temporary / Contract
42.00 - 50.00 USD / Hourly
We are looking for an experienced ERP Manager to provide leadership for a broad range of technology services in Clinton, South Carolina for an IT consulting need. This Contract position will guide daily IT operations while supporting a complex Ellucian Banner environment and ensuring reliable service across infrastructure, applications, and end-user support. The role combines team leadership with practical technical involvement, making it well suited for someone who can direct priorities, resolve escalations, and partner with organizational leadership to strengthen technology delivery. Responsibilities:• Direct a multidisciplinary IT team of 8 covering support services, software development, systems administration, and network operations.• Set daily priorities for the department, assign work effectively, and maintain accountability for service quality and operational performance.• Administer and support the Ellucian Banner environment, serving as the primary escalation resource for complex system-related issues.• Work closely with internal Banner-focused team members to maintain application reliability, troubleshoot problems, and improve support outcomes.• Oversee core IT functions, including help desk activities, infrastructure maintenance, network availability, and business application support.• Provide coaching, feedback, and performance management for IT staff while fostering a productive and service-oriented team culture.• Partner with institutional leadership to align technology initiatives and support services with broader organizational objectives.• Contribute hands-on technical assistance when necessary to address urgent issues, stabilize systems, or support critical projects.• Support Banner-connected business processes, including selected general ledger functions and related operational needs.
2026-11-02T21:54:06Z

Purchasing and Customer Service Manager

Fort Atkinson, WI
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Purchasing and Customer Service Manager to support daily procurement operations and lead a high-quality customer service experience for an organization in the Fort Atkinson, Wisconsin area. This role combines vendor coordination, purchasing oversight, and customer-facing leadership to help keep materials available, orders moving efficiently, and service standards consistently high. The ideal candidate brings sound judgment, strong communication skills, and the ability to improve workflows across purchasing and customer support functions. Responsibilities:• Direct purchasing activities by evaluating supply needs, placing orders, and maintaining appropriate inventory levels to support business operations.• Build and manage vendor relationships, including pricing discussions, order follow-up, and service issue resolution to achieve dependable supply performance.• Oversee customer service processes to ensure timely responses, accurate information, and careful handling of inquiries, concerns, and order-related requests.• Develop and apply procurement practices that promote cost awareness, policy compliance, and efficient purchasing decisions across departments.• Review purchasing data and service trends to identify opportunities for process improvement, stronger supplier performance, and better customer outcomes.• Coordinate with internal teams to align material availability, delivery timing, and customer commitments with operational priorities.• Monitor order status, resolve discrepancies involving shipments or invoices, and ensure records are updated accurately within company systems.• Lead, coach, and support staff involved in purchasing and customer service activities while reinforcing accountability and service excellence.
2026-10-22T14:13:43Z

IT Manager/Director

Lake Forest, IL
onsite
Permanent / Full Time
130000.00 - 160000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead digital workplace operations in Lake Forest, Illinois. This role is responsible for maintaining reliable end-user technology services, improving the employee technology experience, and guiding day-to-day service delivery across core workplace platforms. The ideal candidate brings strong operational leadership, technical depth, and the ability to coordinate effectively with both internal stakeholders and external service partners. Responsibilities: • Oversee the daily delivery of digital workplace services, including endpoint administration, desktop standards, collaboration platforms, and identity-related solutions. • Maintain dependable and consistent IT services by tracking uptime, responsiveness, and overall platform performance against defined service targets. • Partner with internal support groups and third-party providers to align priorities, resolve issues efficiently, and sustain high-quality service delivery. • Direct the handling of incidents, user requests, root cause investigations, and change activities in accordance with established operational procedures. • Review service metrics regularly and lead remediation efforts when performance trends fall short of expected outcomes. • Establish and refine workstation and device management practices to support secure, standardized, and efficient user environments. • Drive operational improvements across digital workplace support processes to enhance service quality and user satisfaction.
2026-10-22T20:54:06Z

Sr. Manager TechOps

Atlanta, GA
onsite
Permanent / Full Time
140000.00 - 160000.00 USD / Yearly
We are looking for an experienced technology operations leader to oversee infrastructure, support services, and security functions for a growing organization based in Atlanta, Georgia. This role is ideal for someone who can balance strategic planning with direct involvement in day-to-day operations, while guiding a small IT team and coordinating external partners. The successful candidate will bring strong technical depth, sound business judgment, and the ability to translate operational priorities and risks for non-technical stakeholders. Responsibilities: • Direct daily technology operations across infrastructure, end-user support, systems administration, network reliability, and information security. • Lead and mentor a small-to-midsize IT team while remaining actively involved in troubleshooting, service delivery, and operational improvements. • Manage core Microsoft-based environments, including Azure and Active Directory, to support performance, availability, and scalability. • Oversee cybersecurity practices by strengthening controls, monitoring risk, and supporting compliance-focused operational standards. • Administer help desk processes and ticket workflows using a service management platform such as Freshservice or a comparable system. • Coordinate vendor partnerships, negotiate service agreements, and hold third-party providers accountable for delivery and performance. • Guide formal change management activities, including leadership of Change Advisory Board discussions and approval processes. • Prepare and manage IT budgets, align spending with business needs, and prioritize investments across operational initiatives. • Communicate technology performance, operational issues, and risk considerations clearly to leaders across the business.
2026-11-03T13:43:39Z

Senior Manager, Customer Experience & Loyalty Operations

El Segundo, CA
onsite
Temporary / Contract
140000.00 - 170000.00 USD / Yearly
Position OverviewWe are seeking a passionate, technically savvy Director of Customer Experience to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.Key ResponsibilitiesCustomer Experience Strategy & Leadership<ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul>CRM, Technology & AI Optimization<ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul>Project Management & Process Improvement<ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul>Customer Service Operations<ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul>
2026-10-30T18:08:43Z

IT Manager

Laguna Hills, CA
onsite
Temporary / Contract
60.00 - 65.00 USD / Hourly
We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency. Key Responsibilities<ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services</li><li>Manage Microsoft Entra ID (Azure AD), identity management, authentication, and access controls</li><li>Support Windows endpoints, laptops, mobile devices, and company hardware</li><li>Provide responsive technical support to office and field personnel</li><li>Manage onboarding, offboarding, user provisioning, and permissions</li><li>Maintain cybersecurity controls, patch management, endpoint protection, and security best practices</li><li>Administer network infrastructure, wireless systems, and connectivity solutions</li><li>Manage IT vendors, service providers, and technology-related contracts</li><li>Track and maintain hardware, software licensing, and IT asset inventory</li><li>Lead initiatives to improve system reliability, security, and operational efficiency</li><li>Create and maintain IT documentation, standards, and procedures</li></ul>
2026-10-30T23:53:43Z

IT Operations Manager

Coldwater, MI
onsite
Permanent / Full Time
95000.00 - 115000.00 USD / Yearly
We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results. Responsibilities: • Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals. • Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications. • Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities. • Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights. • Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions. • Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization. • Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support. • Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans. • Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement.
2026-10-19T16:04:39Z

Project Manager - Operations

Nottingham, MD
onsite
Temporary / Contract
43.54 - 50.41 USD / Hourly
We are looking for an experienced Project Manager - Operations to support a patient-focused healthcare technology organization in Nottingham, Maryland. This Contract position will lead operational coordination efforts that improve service delivery, strengthen the patient experience, and align cross-functional teams around efficient execution. The ideal candidate brings a strong background in healthcare operations, patient support workflows, and performance-driven process improvement within a fast-paced environment. Responsibilities: • Direct day-to-day operational activities for a patient support and coordination function, ensuring timely, consistent service across the care journey. • Guide and develop team performance by setting expectations, monitoring outcomes, and promoting a high standard of service for patients and partners. • Design and refine workflows that improve intake, referral handling, onboarding, and follow-through for patients receiving therapy-related support. • Partner with clinical, reimbursement, sales, technical support, and operations teams to resolve issues and maintain smooth communication across departments. • Track service metrics and operational indicators to identify trends, remove bottlenecks, and improve overall efficiency and patient satisfaction. • Oversee escalation management by addressing complex service concerns and driving timely resolution for patients, caregivers, and providers. • Support insurance verification, reimbursement coordination, and related operational activities that affect patient access to services and equipment. • Lead continuous improvement initiatives, including operational changes or transition-related efforts when needed, to strengthen service quality and scalability.
2026-10-27T14:38:45Z

IT Manager/Director

Fort Lauderdale, FL
onsite
Permanent / Full Time
125000.00 - 150000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to serve as the central point of coordination between business teams, external technology providers, and key stakeholders in Fort Lauderdale, Florida. This role is focused on aligning business system needs with vendor-delivered services, guiding technology initiatives, and ensuring support processes run smoothly across the organization. The ideal candidate brings strong leadership in business systems, vendor oversight, and project execution, along with practical knowledge of Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric. Responsibilities: • Act as the main contact for business users, third-party vendors, and technology partners to align priorities, resolve issues, and maintain effective communication. • Coordinate support operations by managing service requests, access needs, escalations, and follow-through with outsourced IT providers. • Oversee delivery of technology-related projects, ensuring timelines, business expectations, and vendor responsibilities remain on track. • Translate operational and business needs into clearly defined system requirements and work with partners to implement appropriate solutions. • Monitor vendor performance, service quality, and issue resolution to support reliable day-to-day technology operations. • Facilitate administration and governance activities related to Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric in partnership with technical teams. • Support system updates and business-driven technology changes by coordinating stakeholders, approvals, and implementation activities. • Help ensure control, access, and security considerations are addressed during project planning and service coordination. • Maintain visibility into business system performance, recurring support trends, and opportunities for process improvement.
2026-10-21T12:53:47Z

Senior Accounting Services Manager

Chicago, IL
onsite
Permanent / Full Time
160000.00 - 165000.00 USD / Yearly
The salary range for this position is $160,000 - $165,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Job SummaryThe Senior Accounting Services Manager is the most senior operating leader within the Accounting Services practice, responsible for the strategic direction, team performance, and client outcomes of the firm’s entire bookkeeping and accounting services function. This position ensures the quality, scalability, and consistency of client service delivery across a growing multi-state portfolio, plays a pivotal role in practice strategy and technology adoption, and leads integration of accounting services functions through the firm’s active acquisition program. The Senior Manager mentors the management team, drives continuous improvement, and serves as a key partner to senior firm leadership on growth initiatives. Essential Duties & Responsibilities • Practice Strategy & Leadership: Provide strategic and operational leadership across the full Accounting Services practice, including oversight of all client engagements, team performance, service delivery standards, and practice-wide quality.• Team Management: Lead, develop, and retain a multi-tiered team of managers, supervisors, senior associates, and associates; build a high-performance culture anchored in accountability, client focus, and continuous improvement.• Client Portfolio Oversight: Maintain ultimate accountability for the quality and satisfaction of client relationships across the practice; serve as the firm’s senior escalation point for complex client accounting issues and engagement challenges.• Standards & Process Ownership: Establish and own firm-wide standards and workflows for bookkeeping, financial reporting, client communication, onboarding, and quality review processes.• Acquisition Integration: Drive integration of acquired firms’ accounting services practices into the company model, including onboarding acquired clients, transitioning staff, and standardizing workflows.• Cross-Practice Collaboration: Partner with the tax and advisory practices to ensure seamless, coordinated service delivery and integrated client experiences.• Technology & Automation: Evaluate and implement technology solutions—practice management platforms, cloud accounting tools, workflow automation—that increase team capacity and improve output quality at scale.• Business Development: Partner with firm leadership to define service offerings, scope new client engagements, and support firm growth initiatives.
2026-10-23T17:08:42Z

Bookkeeper

Hopkins, MN
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are looking for an experienced Part-Time Bookkeeper to join a team in Hopkins, Minnesota. This position will support day-to-day financial operations by keeping records organized, maintaining accurate transactions, and helping the accounting function run smoothly. The role also partners with payroll, HR, tech support, and administrative teams to provide dependable operational support across several business needs. Schedule: Part-Time, 3 Days Onsite per Week Key ResponsibilitiesPayroll & Human Resources (Approximately 50%)<ul><li>Process biweekly payroll accurately and timely.</li><li>Assist with employee onboarding and HR administration.</li><li>Maintain employee records and personnel documentation.</li><li>Support benefits administration and other HR-related activities.</li><li>Ensure payroll and HR processes remain compliant with company policies.</li></ul>Accounting & Operational Support <ul><li>Prepare and process bank deposits.</li><li>Assist with collections and customer account follow-up.</li><li>Complete bank reconciliations.</li><li>Participate in monthly physical inventory counts and inventory tracking.</li><li>Cross-train and provide backup support for:</li><li>Customer invoicing</li><li>Accounts Payable</li><li>Accounts Receivable</li><li>Deposits</li><li>Receiving and entering purchases into the system</li><li>Maintain accurate records and assist with special projects as needed.</li></ul>Technology & Vendor Coordination<ul><li>Serve as the primary liaison between the company and external IT providers.</li><li>Coordinate the purchase and setup of new computers, hardware, and software.</li><li>Communicate with the company's IT relationship manager regarding technical needs and support requests.</li><li>Assist employees with coordinating technology-related requests.</li></ul>
2026-11-03T13:48:44Z

HR Generalist/Office Manager

Honolulu, HI
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
HR Generalist/Office ManagerRobert Half is partnering with a respected professional services organization to identify an experienced HR Generalist/Office Manager who thrives in a fast-paced, people-focused environment. This is a highly visible role responsible for overseeing day-to-day office operations, human resources administration, payroll processing, vendor management, technology coordination, and employee support. The ideal candidate is resourceful, proactive, and comfortable wearing multiple hats while serving as a trusted internal resource for leadership and staff. Key ResponsibilitiesHuman Resources & Payroll<ul><li>Manage the full employee lifecycle, including recruiting, onboarding, benefits administration, performance management, employee relations, and offboarding.</li><li>Prepare and process semi-monthly payroll through ADP and ensure accurate payroll records and reporting.</li><li>Coordinate payroll adjustments such as terminations, final paychecks, leave-related pay, garnishments, and benefits deductions.</li><li>Maintain HR records and support compliance with applicable employment laws and company policies.</li><li>Assist leadership with employee engagement initiatives, policy updates, and HR-related projects.</li></ul>Office Operations<ul><li>Oversee daily office functions to ensure a productive and professional work environment.</li><li>Manage office procedures, documentation, and operational processes.</li><li>Support leadership with special projects, reporting, and administrative initiatives.</li><li>Serve as a key point of contact for employee questions and operational support.</li></ul>Vendor Management & Procurement<ul><li>Coordinate relationships with office, technology, and service vendors.</li><li>Support contract renewals and identify opportunities for cost savings and operational improvements.</li><li>Research products, software platforms, and service providers, presenting recommendations, costs, and implementation considerations to leadership.</li><li>Resolve vendor-related issues and advocate for the organization's interests when service or contract concerns arise.</li><li>Monitor vendor performance and identify alternative solutions when necessary.</li></ul>Team & Administrative Support<ul><li>Provide guidance and oversight to administrative support staff.</li><li>Help establish priorities, workflows, and service expectations across the office.</li><li>Foster a collaborative, customer-service-oriented workplace culture.</li><li>Support company meetings, communications, presentations, and internal initiatives.</li></ul>Technology Coordination & End-User Support<ul><li>Serve as the first point of contact for common technology issues and employee troubleshooting needs.</li><li>Assist employees with basic software, hardware, mobile device, email, video conferencing, and connectivity issues.</li><li>Coordinate with external IT providers on escalated support requests, system updates, and technology projects.</li><li>Research technology solutions and make recommendations to improve efficiency and user experience.</li><li>Maintain technology-related documentation and assist with user training when needed.</li></ul>
2026-10-23T01:58:42Z

Account Manager

Monterey, CA
onsite
Temporary / Contract
28.00 - 30.00 USD / Hourly
We are looking for an Account Manager to support customer account operations for a community energy organization in Monterey, California. This Long-term Contract position is well suited for someone who thrives in a fast-paced service environment, can explain technical and billing-related matters clearly, and enjoys solving customer issues with professionalism. The person in this role will collaborate with internal teams, participate in meetings to understand service details, and help ensure customers receive timely and accurate support. Responsibilities: • Manage customer account inquiries related to billing, service questions, and account concerns through high-volume communication channels. • Investigate and resolve customer issues by identifying root causes, coordinating with internal teams, and following through to completion. • Participate in cross-functional meetings to build a strong understanding of technical services and apply that knowledge to customer support activities. • Serve as a point of contact for customers by providing clear guidance, accurate information, and responsive account assistance. • Work with third-party service providers involved in customer communications to help maintain consistent support and issue resolution. • Track account activity and customer interactions within CRM and related systems to support accurate records and reporting. • Use tools such as Salesforce, Tableau, and Microsoft Office to monitor account information, organize data, and support daily operations. • Contribute to a positive customer experience by handling inquiries with urgency, professionalism, and strong problem-solving skills.
2026-11-03T19:33:46Z

904 results for Tech Support Manager in Yardi