904 Results for Tech Support Manager Jobs in Yardi

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Network/Systems Manager

Livermore, CA
onsite
Temporary to Hire
65.00 - 70.00 USD / Hourly
We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively. Responsibilities:•Key Responsibilities<ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul>
2026-10-08T20:48:45Z

Counter Manager

Indianapolis, IN
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a customer-focused Counter Manager to support front counter activities in a busy wholesale distribution environment. This position blends customer interaction, order coordination, and administrative support to help keep daily branch operations running smoothly. The ideal candidate is organized, responsive, and comfortable assisting trade customers while ensuring accurate documentation and timely service. Responsibilities:• Welcome walk-in customers, understand their needs, and guide them toward appropriate products and solutions.• Prepare and process sales orders, pricing quotes, returns, and exchanges with accuracy and attention to detail.• Share clear product information and practical recommendations to help customers make informed purchasing decisions.• Partner with warehouse staff to ensure orders are picked, staged, and completed correctly and on schedule.• Maintain orderly records and transaction documentation to support efficient counter and branch operations.• Build strong working relationships with contractors, plumbers, electricians, and other trade customers through dependable service.• Help keep the sales counter and customer area clean, organized, and ready for daily activity.• Use inventory, order entry, and point-of-sale systems to locate items, verify availability, and complete transactions.• Collaborate with teammates across the branch to deliver a consistent and detail-focused customer experience.
2026-10-20T13:34:04Z

Project Manager/Sr. Consultant

Fort Mill, SC
onsite
Temporary / Contract
65.00 - 75.00 USD / Hourly
We are seeking several Software Implementation Project Managers with strong software implementations background and experience with Oracle products.Position SummaryAs the Senior Project Manager, you will play a crucial role in ensuring the successful delivery of our corporate strategic and large transformational projects to ensure it meets committed cost, timelines, and quality standards. We are looking for an experienced project manager to join our team and lead the transformation of project management practices. This role is a great fit for someone who excels in managing complex technical projects, vendor relationships, and embraces Agile principles, including Scrum. You will report to the IT Director PMO. This job is on-site in Fort Mill, SC.Essential Functions:• Implementation and Integration:o Lead the implementation of Oracle/Microsoft projects, ensuring seamless integration with existing systems and processeso Collaborate with stakeholders to gather requirements, develop specifications, and ensure the solution meets business needso Coordinate with Oracle and other third-party vendors to ensure timely and effective delivery of services• Project Planning and Management:o Develop comprehensive project plans, including scope, objectives, timelines, and resource allocationo Manage project budgets, track expenditures, and deliver projects within budget.o Define project success criteria and communicate them to involved parties throughout the project lifecycle• Jira Administration, Team Leadership and Collaboration:o Administer, configure, and optimize Jira Cloud to support project, workflow, permission, and automation needs across technology teamso Assemble and lead cross-functional project teams, providing direction and support to team memberso Foster a collaborative and high-performance team environmento Communicate project status, risks, and issues to stakeholders and senior management• Risk Management:o Identify, analyze, and mitigate project riskso Develop contingency plans to address potential challenges and ensure project continuity• Change Management:o Develop and implement change management strategies to support the adoption of Oracle Field Serviceso Provide training and support to end-users to ensure successful system utilization• Vendor Management:o Identify and engage with third-party vendors and suppliers to support program and project needso Negotiate and manage vendor contracts and relationships, ensuring quality, cost-effectiveness, and on-time delivery of goods and services• Stakeholder Communicationo Be the primary point of contact for project stakeholders, ensuring open and transparent communicationo Develop and execute communication plans to keep stakeholders informed and engaged
2026-11-04T16:05:06Z

IT Project Manager (Fully Remote)

White Plains, NY
onsite
Temporary / Contract
43.00 - 50.00 USD / Hourly
IT Project Manager (Fully Remote) Work Location: RemoteClient Location: White Plains, NY Employment Type: 6-Month Contract (Potential for Extension or Conversion)Compensation: $90,000 - $100,000 (Hourly Equivalent) Benefits: Medical, Dental, Vision, 401(k), Paid Time Off Accrual, and Holiday PaySchedule: 40 Hours Weekly (Monday- Friday) Position OverviewWe are seeking an experienced Project Manager to support enterprise technology initiatives within a growing organization undergoing continued systems modernization and process improvement efforts.This individual will be responsible for leading projects focused on CRM platforms, enterprise applications, workflow automation, operational improvements, customer engagement technologies, and digital transformation initiatives. The ideal candidate will possess strong project leadership skills, experience managing cross-functional teams, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities<ul><li>Lead multiple technology and business initiatives from project initiation through implementation and post-deployment support.</li><li>Develop and maintain project schedules, timelines, resource plans, budgets, and project documentation.</li><li>Monitor project progress, identify risks and dependencies, and drive issue resolution to ensure successful outcomes.</li><li>Manage CRM implementation, enhancement, migration, integration, and optimization initiatives.</li><li>Coordinate efforts between business stakeholders, analysts, software development teams, infrastructure teams, vendors, and third-party implementation partners.</li><li>Facilitate project meetings, working sessions, governance reviews, and executive status updates.</li><li>Serve as the primary liaison between business leaders and technical teams to ensure alignment on priorities, goals, and deliverables.</li><li>Create and maintain project dashboards, status reports, RAID logs, and stakeholder communications.</li><li>Support application modernization, process improvement, and operational efficiency initiatives across multiple departments.</li><li>Develop change management and communication plans to support user adoption and project success.</li><li>Coordinate training and readiness activities associated with new system implementations and business process changes.</li><li>Ensure projects are delivered on time, within scope, and within budget.</li><li>Identify opportunities to improve project management processes, governance standards, and team collaboration.</li><li>Utilize Agile, Waterfall, or Hybrid project management methodologies based on project requirements.</li><li>Manage vendor relationships, implementation partners, statements of work, and project deliverables.</li><li>Promote continuous improvement and best practices across project teams and business stakeholders.</li></ul>
2026-10-16T20:48:49Z

Customer Service Supervisor

Norton Shores, MI
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for an experienced Customer Service Supervisor to guide a technical support and order management team serving customers in Norton Shores, Michigan. This Long-term Contract position is ideal for someone who can combine strong leadership with a customer-first mindset in a highly technical manufacturing environment. The person in this role will help ensure accurate order execution, responsive service, and effective coordination with engineering, production, and supply chain partners. Responsibilities: • Lead, coach, and develop customer service staff and service coordination personnel to build a responsive, knowledgeable team. • Manage the full order process for specialized motion control and automation products, from initial quotation support through shipment and delivery follow-up. • Provide guidance to customers on product applications, basic technical questions, and issue resolution after purchase. • Partner with engineering, operations, scheduling, and inventory teams to align customer commitments with production capabilities and timelines. • Handle elevated customer concerns related to delays, quality matters, and warranty questions with professionalism and urgency. • Track service performance indicators such as delivery reliability, response speed, and customer satisfaction, and share results with leadership. • Analyze recurring service challenges, determine underlying causes, and work with cross-functional teams to improve processes and reduce repeat issues. • Support contract and fulfillment activities for complex engineered products while maintaining high standards for accuracy and communication.
2026-11-05T14:04:14Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T12:53:44Z

Tax Manager/Director

Sacramento, CA
onsite
Permanent / Full Time
150000.00 - 200000.00 USD / Yearly
We are looking for an accomplished tax leader to join a growing organization in the Greater Sacramento area. This position offers the chance to guide a developing tax function, support a broad range of client and compliance needs, and help shape efficient practices that can scale with the business. The ideal candidate brings strong public tax expertise, sound technical judgment, and the ability to lead teams while partnering effectively with executives and clients. For immediate consideration, please contact Shantel Poole via LinkedIn or call 916-649-0832. Responsibilities:• Direct day-to-day tax operations by setting team priorities, assigning work, and maintaining accountability for deadlines and deliverables.• Review and oversee complex tax filings across individual, corporate, partnership, trust, and other multi-entity engagements to ensure accuracy and compliance.• Provide advanced guidance on tax planning, regulatory interpretation, and advisory matters for clients, leadership, and internal stakeholders.• Evaluate current tax procedures and implement improvements to workflow, documentation, technology usage, and overall efficiency.• Support organizational growth by building practical processes, strengthening controls, and helping create a scalable tax infrastructure.• Manage capacity planning, scheduling, and quality review standards to balance workload and maintain high service levels.• Build trusted relationships with clients, company leadership, and cross-functional partners through clear communication and responsive support.• Identify strategic tax opportunities related to entity structure, transactions, and business decisions, and present practical recommendations.• Contribute to hiring, coaching, and performance development efforts to strengthen the tax team over time.• Monitor federal and state tax law developments and communicate relevant impacts to clients and decision-makers.
2026-11-06T14:48:43Z

IT Manager/Director

Avenel, NJ
onsite
Temporary to Hire
55.41 - 64.16 USD / Hourly
We are looking for an experienced IT leader to oversee business applications and core infrastructure operations for a growing organization in New Jersey. This contract opportunity with permanent potential is well suited for someone who can provide hands-on technical guidance while shaping reliable, scalable support across multiple sites. The role requires a strong background in business applications, sound operational judgment, and the flexibility to travel as needed to support additional locations. Responsibilities: • Lead daily IT operations across business applications, user support, infrastructure, and hardware environments to ensure dependable service delivery. • Manage and maintain Active Directory administration, user access controls, and system configurations in alignment with security and operational needs. • Oversee backup and recovery processes, monitor system resilience, and help protect critical business data through effective continuity practices. • Support and optimize network and connectivity solutions, including Cisco-based technologies, to maintain stable and secure communication across locations. • Direct configuration management activities for devices, systems, and applications to promote consistency, compliance, and efficient change control. • Provide hands-on leadership for computer hardware deployment, troubleshooting, upgrades, and lifecycle planning across the organization. • Partner with business stakeholders to support and improve enterprise applications, with particular focus on environments requiring strong business applications experience. • Travel as needed to other locations to assess needs, coordinate support efforts, and ensure alignment of IT services and standards. • Help prepare for leadership continuity by documenting processes, strengthening team operations, and supporting a smooth transition of responsibilities over time.
2026-10-29T18:43:48Z

IT Manager/Director

Media, PA
onsite
Permanent / Full Time
160000.00 - 170000.00 USD / Yearly
We are looking for an experienced IT leader to help guide technology operations and cybersecurity efforts for a growing, multi-entity organization in Media, Pennsylvania. This role partners closely with senior technology leadership to strengthen security practices, improve service delivery, and support practical business needs across multiple operating companies. The position is well suited for someone who combines technical depth with sound judgment and can grow into broader strategic responsibility over time. Responsibilities: • Partner with senior technology leadership to advance cybersecurity priorities and support the broader direction of IT across the organization. • Build strong working relationships with operating company stakeholders to understand business needs and deliver effective technology solutions. • Oversee the execution of security initiatives by coordinating internal teams, service providers, consultants, and external vendors. • Address day-to-day infrastructure and service-delivery challenges while maintaining alignment with established cybersecurity standards. • Contribute to IT planning activities, including budgeting, roadmap development, and evaluation of technology investments. • Guide vendor and partner performance to ensure reliable support, appropriate controls, and strong operational outcomes. • Provide leadership on cross-functional technology efforts and help align technical decisions with business objectives. • Support the ongoing improvement of core IT environments, including directory services, backup systems, network technologies, hardware, and configuration management practices.
2026-10-07T14:23:44Z

IT Director

San Marcos, TX
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
We are looking for an experienced IT Director to guide the technology vision for a growing multi-site organization in central Texas. This leader will shape long-term technology plans while ensuring day-to-day systems, security, and support services operate effectively across locations. The role is ideal for someone who can balance strategic planning with operational execution, build strong teams, and maintain dependable technology environments that enable business performance. Responsibilities:• Create and lead a forward-looking technology strategy that aligns systems, infrastructure, and digital initiatives with organizational goals.• Direct the performance and reliability of networks, servers, cloud platforms, end-user computing, and core IT services across multiple sites.• Oversee cybersecurity programs by strengthening safeguards, monitoring risk, and promoting secure technology practices throughout the organization.• Manage major technology efforts, including deployments, upgrades, integrations, and other cross-functional IT projects from planning through completion.• Establish and maintain processes that support data protection, regulatory compliance, business continuity, and disaster recovery readiness.• Administer IT budgets, evaluate vendor partnerships, and track hardware and software assets to support cost-effective operations.• Lead, mentor, and develop IT team members while setting priorities, improving service delivery, and fostering accountability.• Provide technical leadership for organizational needs across locations, including travel as needed to support site operations and technology initiatives.
2026-10-27T19:58:47Z

Legal Technology and Contract Management Systems Manager

New York, NY
remote
Permanent / Full Time
108000.00 - 150000.00 USD / Yearly
We are looking for a Legal Technology and Contract Management Systems Manager to oversee the tools that support contract administration and broader legal operations in New York, New York. This position serves as the central point of ownership for the contract lifecycle management platform while partnering with legal, compliance, IT, and business stakeholders to keep systems reliable, effective, and user-friendly. The role is ideal for someone who combines strong platform administration skills with a service-oriented approach and can drive process improvement in a fast-moving environment. Responsibilities: • Lead administration of the enterprise contract lifecycle management system, including configuration, maintenance, user access, and ongoing platform optimization. • Provide timely support for system questions, issue resolution, and enhancement requests from employees, volunteers, and external partners using legal technology tools. • Troubleshoot functional and technical problems, coordinate solutions with internal teams, and ensure stable day-to-day system performance. • Act as the primary liaison between Legal and Compliance stakeholders and operational users to translate business needs into effective system solutions. • Manage additional legal operations platforms such as matter management, e-billing, whistleblower reporting, and restricted party screening applications. • Partner with the IT team to evaluate, implement, and improve applications that increase efficiency, strengthen knowledge management, and expand automation across legal and compliance functions. • Develop and refine workflows, reporting, and system controls that support accurate contract administration and stronger operational visibility. • Assist as needed with broader legal operations coverage by supporting related administrative functions and serving as backup for other team-managed platforms. • Monitor incoming requests, prioritize competing needs, and deliver responsive service in a high-volume, fast-paced environment.
2026-11-05T20:04:25Z

Director of Customer Experience

El Segundo, CA
remote
Temporary / Contract
140000.00 - 170000.00 USD / Yearly
Primary Duties and Responsibilities:· Customer Experience Strategy: Own the strategy and roadmap for the full customer journey. Set clear goals and KPIs to improve customer experience, retention and automation and report on them regularly to the President and leadership team.· Retention and Lifetime Value: Make retention a driving force across the business. Partner with the marketing team to improve repeat purchase rate, subscription and replenishment programs, win-back efforts, and post-purchase education that turns first-time buyers into loyal customers.· Customer Service Operations: Manage our customer service agency that handles customer email, chat, phone, review response and social response. Review weekly reporting, set quality standards and KPIs, partner with brand to maintain training materials, and manage staffing levels.· Champion and Own AI and Automation: Drive our AI and automation strategy for customer support. Implement, train, and continually improve chatbots and AI agents that resolve common questions accurately and in our brand voice, and determine when to hand off to a human agent. Measure deflection, resolution, accuracy, and customer sentiment, and build a roadmap for what to automate next.· Tech Stack and Shopify Integration: Own the customer experience tech stack, including our tools for CRM, AI-agents, reviews, social response and loyalty. Partner with our e-comm team to ensure everything integrates cleanly with Shopify, Klaviyo, Aftership, Recharge and our fulfillment partners so every agent has the full customer picture.· Voice of the Customer: Mine tickets, chats, reviews, surveys, and social comments to identify trends, product issues, and unmet needs. Turn these insights into clear recommendations for product, marketing, and operations, and close the loop with the customer.· Policies and Cross-Functional Partnership: Own policies for shipping, returns, refunds, and guarantees, balancing customer goodwill with margin. Work closely with operations, fulfillment, and finance on order issues, and with marketing and product teams on launches, claims, and messaging so the support team is ready before every launch.· Reporting and Analytics: Build dashboards and regular reporting on CX performance and its impact on revenue, retention, and cost per resolution. Use data to make decisions on staffing, tools, and investments.
2026-10-28T14:18:45Z

Technical Project Manager

Atlanta, GA
remote
Temporary / Contract
72.00 - 78.00 USD / Hourly
OverviewOur client is seeking an experienced Technical Project Manager to lead strategic initiatives within its Teller Technology organization. This individual will play a critical role in planning, coordinating, and delivering complex banking application projects, with a primary focus on teller platform modernization, enhancements, integrations, deployments, and operational improvements.The ideal candidate is an elite project delivery professional who has successfully managed enterprise banking technology initiatives from inception through implementation. While experience with the Argo Teller Platform is highly preferred, candidates with strong experience supporting other teller systems within financial institutions will be considered. This role requires a blend of technical acumen, project leadership, stakeholder management, and banking domain expertise. The selected candidate will be expected to build project plans from the ground up, establish governance, coordinate cross-functional teams, manage vendor relationships, and drive successful delivery across multiple workstreams. Key Responsibilities<ul><li>Lead end-to-end delivery of teller platform and banking application initiatives.</li><li>Build comprehensive project plans, timelines, roadmaps, dependencies, and resource strategies from the ground up.</li><li>Coordinate efforts across technology, operations, infrastructure, information security, vendors, and business stakeholders.</li><li>Manage application deployments, software releases, system upgrades, platform migrations, integrations, and process improvement initiatives.</li><li>Drive project governance, risk management, issue resolution, status reporting, and executive-level communications.</li><li>Facilitate requirements gathering, scope definition, project budgeting, and delivery planning.</li><li>Ensure alignment between technical teams and business objectives throughout the project lifecycle.</li><li>Oversee vendor relationships and third-party technology partners supporting teller and banking platforms.</li><li>Manage testing, deployment readiness, implementation planning, and post-production support activities.</li><li>Identify and mitigate project risks while maintaining delivery schedules and business commitments.</li><li>Lead project meetings, steering committees, and stakeholder reviews.</li><li>Support regulatory, audit, compliance, and operational requirements associated with banking technology initiatives.</li></ul>
2026-11-02T17:58:43Z

Help Desk Analyst I

Houston, TX
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk Analyst I to provide hands-on technical support for end users in Houston, Texas. This Long-term Contract position focuses on resolving day-to-day issues involving desktop systems, software, printers, telecommunications, and network connectivity within a Microsoft-based environment. The role also supports routine infrastructure administration and partners with IT leadership to keep workplace technology operating efficiently. Responsibilities: • Deliver timely support for employees experiencing issues with PCs, desktop workstations, printers, software, phone systems, and network access. • Set up, configure, and maintain computers, peripherals, and approved applications in alignment with company technology standards. • Diagnose reported technical problems independently and collaborate with the IT Manager when escalation or additional coordination is needed. • Provide onboarding support by guiding new team members on the proper use of hardware, software, and common workplace tools. • Maintain accurate tracking of technology assets, including hardware inventory, software records, and related support documentation. • Assist with video conferencing preparation, meeting setup, and troubleshooting for end users before and during scheduled sessions. • Contribute to departmental initiatives and complete additional technology-related projects as assigned. • Provide occasional support outside standard business hours, including evenings or weekends, when business needs require coverage.
2026-10-21T12:53:47Z

SVP, Product Manager

Phoenix, AZ
onsite
Permanent / Full Time
175000.00 - 200000.00 USD / Yearly
We are looking for a SVP, Product Manager to guide product direction and help deliver solutions that meet customer and business needs in Phoenix, Arizona. This role will work closely with cross-functional partners to turn ideas into well-defined priorities, support Agile delivery, and maintain a clear path from concept through release. The ideal candidate brings strong product judgment, organization, and the ability to manage competing priorities in a fast-paced environment. Responsibilities:• Define product priorities by translating business goals and user needs into a clear roadmap and actionable work items.• Partner with engineering, design, and stakeholders to refine features, clarify scope, and support successful delivery across Agile sprints.• Maintain and prioritize the product backlog, ensuring stories are well-structured, ready for development, and aligned with strategic objectives.• Use Jira to track progress, organize work, and provide visibility into timelines, dependencies, and delivery status.• Review reported issues, coordinate bug triage, and help drive resolution based on customer impact and product priorities.• Gather feedback from users and internal teams to identify improvement opportunities and inform future product decisions.• Write clear acceptance criteria and participate in sprint planning, reviews, and backlog refinement activities.• Monitor product outcomes and recommend adjustments that improve usability, quality, and overall business value.
2026-11-04T22:48:48Z

Product Manager

Exton, PA
onsite
Permanent / Full Time
180000.00 - 220000.00 USD / Yearly
We are looking for a Product Manager to join a Services organization and help shape platform capabilities that support infrastructure-focused software solutions. This position combines strategic product leadership with strong cross-functional partnership, connecting technical platform services with business needs across internal product groups. The role is ideal for someone who can turn complex stakeholder input into clear priorities, practical roadmaps, and measurable customer value. Responsibilities: • Partner with engineering, product, and business teams to connect platform capabilities with the needs of infrastructure-focused solutions and customer use cases. • Convert domain-specific challenges and opportunities into clear product priorities, actionable requirements, and well-defined delivery plans. • Build strong working relationships with internal stakeholders to understand goals, constraints, and long-term business drivers that influence platform direction. • Evaluate where capabilities should reside within the broader technology ecosystem, considering scalability, reuse, and adoption across multiple products. • Guide discussions among diverse stakeholders to reach informed decisions that balance technical feasibility, customer benefit, and business strategy. • Manage product activities such as roadmap planning, backlog refinement, prioritization, and coordination with Agile delivery teams. • Champion transparent communication and a collaborative team environment that encourages trust, alignment, and shared ownership of outcomes. • Travel as needed to support global collaboration, stakeholder engagement, and effective coordination across time zones.
2026-10-08T19:18:45Z

IT Manager

Los Angeles, CA
onsite
Permanent / Full Time
145000.00 - 150000.00 USD / Yearly
IT Manager OverviewGrowing organization is seeking an experienced IT Manager to lead infrastructure operations, security initiatives, and enterprise technology platforms. This is a hands-on leadership role responsible for maintaining secure and reliable IT systems while supporting business operations and technology modernization efforts. Key Responsibilities<ul><li>Lead day-to-day infrastructure, systems administration, and cybersecurity operations.</li><li>Manage Microsoft cloud services, identity platforms, collaboration tools, and hybrid environments.</li><li>Oversee network, server, storage, virtualization, backup, and disaster recovery solutions.</li><li>Support cybersecurity programs, risk management initiatives, audits, and regulatory compliance efforts.</li><li>Coordinate technology projects, system upgrades, and continuous improvement activities.</li><li>Provide technical leadership, mentorship, and escalation support for the IT team.</li><li>Maintain documentation, policies, procedures, and operational best practices.</li></ul>
2026-10-28T16:34:07Z

Account Manager

Brick, NJ
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
2026-10-09T19:34:07Z

IT Manager/Director

Covington, GA
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead technology operations for a manufacturing environment in Duluth, Georgia. This role will guide site-level IT strategy, maintain secure and dependable systems, and partner with business leaders to ensure technology supports production, continuity, and long-term growth. The position also plays a key role in aligning local services with enterprise standards while leading teams, vendors, and critical infrastructure initiatives. Responsibilities: • Direct daily IT operations for the site, ensuring stable, secure, and responsive technology support across a 24/7 manufacturing setting. • Oversee core infrastructure, including servers, networks, wireless connectivity, telecommunications, virtualization platforms, and end-user computing services. • Enforce cybersecurity policies by coordinating patch management, access governance, risk reduction activities, system monitoring, and security best practices across IT environments. • Create, maintain, and regularly validate disaster recovery and business continuity plans to protect essential systems and reduce operational downtime. • Lead site technology alignment efforts by supporting platform consolidation, process standardization, and adoption of enterprise tools and services. • Manage IT spending, vendor performance, service agreements, and hardware refresh planning to ensure cost-effective and reliable service delivery. • Provide leadership and development for IT staff and external support resources, fostering accountability, skill growth, and continuous improvement. • Collaborate with operations, engineering, and corporate technology teams to prioritize initiatives that improve business performance and manufacturing effectiveness. • Drive infrastructure, security, and technology change projects from planning through execution, with clear communication and effective stakeholder coordination.
2026-10-13T12:24:05Z

Database Technology Product Manager

Commerce, CA
onsite
Temporary to Hire
95.00 - 110.00 USD / Hourly
We are looking for a Database Technology Product Manager to lead the strategy, development, and launch of advanced data-driven products within a hospitality environment in California. This contract-to-permanent opportunity is ideal for an experienced product leader who can connect executive priorities with technical execution, while shaping new capabilities that turn complex customer data into meaningful business insight. The right candidate will bring a strong command of machine learning, data science, and hospitality consumer behavior, along with the presence and judgment to communicate effectively at the board level. Responsibilities: • Lead the full product lifecycle for database and data science initiatives, from early concept development through deployment, measurement, and ongoing enhancement. • Act as the central point of coordination between executive leadership, business stakeholders, and engineering teams to keep priorities aligned and delivery on track. • Establish and grow a technical product management function focused on research and development initiatives within the organization. • Define product strategy, investment priorities, and roadmap decisions for proprietary data products that support customer insight and business growth. • Develop a data science inference capability that converts large and complex datasets into recommendations, decision support, and behavioral signals across hospitality experiences. • Deliver clear updates to senior executives and board-level audiences, clearly outlining progress, risks, outcomes, and future plans. • Guide prioritization and governance discussions by evaluating trade-offs, setting benchmarks, and supporting funding-related decision processes. • Partner with technical teams to translate machine learning, data modeling, and analytics concepts into practical product direction and measurable value. • Help bring specialized products to market responsibly while serving as a strategic interface between developers and customer-facing partners.
2026-10-15T21:21:58Z

Customer Service Supervisor

Pittsburgh, PA
onsite
Temporary / Contract
- USD / Hourly
We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments. Responsibilities: • Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests. • Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards. • Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations. • Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement. • Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes. • Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations. • Prepare and maintain performance reports related to productivity, service levels, and customer experience results. • Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.
2026-10-22T19:03:46Z

Senior Manager SEC and Technical Reporting Downtown Houston

Houston, TX
onsite
Permanent / Full Time
- USD / Yearly
Follow Shad on LInkedIn at #chalkboardtalk for videos on his open roles! Shad and his team at Robert Half are working with a publicly traded client in Downtown Houston that is looking for an experienced Senior Manager SEC and Technical Reporting to lead external reporting activities and support complex accounting matters in Houston, Texas. This role will oversee the preparation of public company filings, help ensure compliance with applicable reporting standards, and provide guidance on technical accounting issues that affect financial disclosures. The ideal candidate brings strong expertise in SEC reporting, annual financial statements, and earnings per share analysis, along with the ability to partner effectively across finance and leadership teams. Responsibilities:• Lead the preparation and review of quarterly and annual filings to support accurate, timely submission of external financial reports.• Oversee the development of annual financial statements and related disclosures, ensuring alignment with regulatory and reporting requirements.• Evaluate technical accounting matters and translate complex guidance into clear reporting conclusions for financial statement presentation.• Manage earnings per share calculations and related disclosure support to maintain accuracy across reported results.• Partner with internal finance, accounting, and leadership teams to gather reporting inputs and resolve disclosure-related questions.• Strengthen reporting processes and internal controls to improve the quality, consistency, and reliability of external financial information.• Monitor changes in SEC and financial reporting requirements and recommend updates to maintain ongoing compliance. Company's compensation make up is base salary, bonus potential and benefits. Company supports Hybrid work model.For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Senior Manager of SEC and Technical Accounting in the subject line.
2026-10-09T20:53:47Z

Technical Project Manager

Phoenix, AZ
remote
Permanent / Full Time
- USD / Yearly
A rapidly growing digital infrastructure organization is seeking a Technical Project Manager to lead complex technology and infrastructure initiatives across a national portfolio of facilities. This individual will play a key role in building and scaling network, telecommunications, and enterprise systems capabilities as the organization expands through organic growth and acquisitions. This is a highly visible position that combines program leadership, infrastructure deployment, systems integration, vendor management, and executive-level communication. The ideal candidate thrives in fast-paced environments and enjoys creating structure, processes, and accountability within a growing organization. Key ResponsibilitiesProgram Leadership<ul><li>Develop and manage integrated project plans, schedules, dependencies, milestones, and critical paths across multiple technology initiatives.</li><li>Establish governance frameworks, reporting standards, risk management processes, and executive communication cadences.</li><li>Coordinate cross-functional teams, business stakeholders, implementation partners, and third-party vendors to ensure successful project delivery.</li></ul>Infrastructure & Network Deployment<ul><li>Lead multi-site infrastructure and network rollouts, including procurement, installation, testing, migration, and production cutover activities.</li><li>Coordinate facility readiness, equipment delivery schedules, implementation resources, and operational requirements.</li><li>Support integration efforts related to newly acquired locations and technology environments.</li></ul>Enterprise Systems & Technology Integration<ul><li>Oversee implementation and integration of core business platforms including CRM, ERP, billing, operational systems, and customer-facing technologies.</li><li>Manage testing programs, user acceptance activities, deployment planning, and post-launch support initiatives.</li><li>Ensure alignment between technical dependencies, business objectives, and operational readiness.</li></ul>Vendor & Risk Management<ul><li>Manage external vendors, contractors, consultants, and technology partners against project objectives and contractual commitments.</li><li>Monitor budgets, project forecasts, change requests, and overall financial performance.</li><li>Identify risks early and drive mitigation strategies to maintain timelines and business objectives.</li></ul>Reporting & Continuous Improvement<ul><li>Deliver executive-level dashboards, status reports, and performance updates.</li><li>Develop scalable project management methodologies, templates, and documentation standards.</li><li>Support compliance, audit readiness, and operational handoff processes.</li></ul>
2026-11-02T17:23:46Z

Project/Program Manager - Non IT II

Bloomfield, CT
onsite
Temporary / Contract
40.00 - 45.00 USD / Hourly
Project ManagerLong Term Contract 100% Onsite Bloomfield, CT or Florence, SC Pay: Available on W2 OverviewWe are seeking a Project Manager to support cross-functional teams in the development and delivery of new products from concept through production and deployment. This role will coordinate activities across engineering, supply chain, manufacturing, field operations, sales, and marketing teams to ensure projects are delivered on time, within scope, and with a strong focus on quality and execution.The ideal candidate has experience leading complex projects, collaborating with diverse stakeholder groups, and driving progress in fast-paced environments with multiple priorities.Responsibilities<ul><li>Coordinate project activities from concept through deployment, ensuring alignment across cross-functional teams.</li><li>Partner with engineering teams and technical stakeholders to support prototype and production readiness.</li><li>Work with supply chain teams and suppliers to facilitate technical communication, issue resolution, and timely delivery of project materials.</li><li>Track project schedules, milestones, risks, dependencies, and deliverables.</li><li>Coordinate prototype installations, testing activities, and follow-up actions resulting from testing outcomes.</li><li>Support project reviews, stakeholder updates, executive communications, and stage-gate milestones.</li><li>Facilitate project meetings, document action items, and drive accountability across teams.</li><li>Collaborate with program leadership to manage project scope, schedules, risks, resources, and interdependencies.</li><li>Identify and escalate project risks or roadblocks in a timely manner.</li><li>Support continuous improvement initiatives related to project management processes, tools, and team effectiveness.</li></ul>
2026-10-28T20:18:45Z

IT Change Manager – Tax Modernization Project

Baltimore, MD
onsite
Temporary / Contract
55.41 - 75.05 USD / Hourly
We are looking for an experienced IT Change Manager to support a high-visibility tax modernization initiative. This long-term contract opportunity is suited for a detail-oriented individual who can guide organizational adoption, strengthen stakeholder engagement, and help teams navigate change within a complex public-sector environment. The role blends change leadership, communication planning, and business partnership to improve operational effectiveness and service outcomes for residents and businesses. Responsibilities: • Lead change management activities that support the successful adoption of technology and process improvements tied to the tax modernization program. • Develop and carry out communication, stakeholder engagement, and readiness strategies that help employees and business partners understand upcoming changes. • Partner with cross-functional teams to gather business needs, translate impacts, and align change plans with project goals and operational priorities. • Create and maintain business requirement documentation, training support materials, and adoption plans for affected departments and users. • Assess organizational impacts, identify resistance risks, and recommend practical actions that improve user readiness and participation. • Collaborate with technical and functional teams working across ERP and business application platforms, including Epicor and Oracle NetSuite-related environments. • Track change adoption metrics, collect feedback from stakeholders, and adjust engagement approaches to improve outcomes throughout the project lifecycle. • Support implementation coordination where system updates, integrations, or application enhancements require structured communication and end-user preparation.
2026-10-30T07:04:06Z

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