We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth.<br><br>Responsibilities:<br>• Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services.<br>• Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner.<br>• Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness.<br>• Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality.<br>• Manage Microsoft 365 applications and related collaboration tools, including account administration and user support.<br>• Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems.<br>• Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls.<br>• Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID.<br>• Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
<p>We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.</p><p>• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.</p><p>• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.</p><p>• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.</p><p>• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.</p><p>• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.</p><p>• Support the maintenance and improvement of network, server, and endpoint environments across the campus.</p><p>• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.</p>
We are looking for an experienced Database Technology Manager to oversee the stability, security, and performance of enterprise database environments in Tempe, Arizona. This role combines hands-on database administration with team leadership, requiring someone who can guide technical staff, improve operational standards, and communicate clearly with both technical and non-technical stakeholders. The ideal candidate brings strong Microsoft SQL Server expertise, a disciplined approach to backup and recovery planning, and the ability to support reliable database operations in a regulated setting.<br><br>Responsibilities:<br>• Lead the administration and day-to-day support of production Microsoft SQL Server environments, ensuring high availability, reliability, and consistent performance.<br>• Supervise and mentor technical team members, establish operational standards, and review database-related work for quality and accuracy.<br>• Manage core SQL Server services and features, including instance setup, Always On availability groups, backup and restore processes, SQL Server Agent, and Database Mail.<br>• Develop, maintain, and validate backup and disaster recovery strategies through regular testing and documented recovery procedures.<br>• Analyze database performance issues using execution plans, wait statistics, and tuning techniques to improve efficiency and system responsiveness.<br>• Create and maintain PowerShell-based automation to streamline administrative tasks and reduce manual effort.<br>• Oversee database security controls, permissions, and compliance practices within an audited or regulated environment.<br>• Produce clear technical documentation such as runbooks, incident summaries, and architecture recommendations for a broad audience.<br>• Support upgrade and migration activities across database versions when needed, while minimizing operational disruption.<br>• Participate in on-call support rotations and perform after-hours maintenance to sustain system availability.
<p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Oracle OIC Production Support Engineer</strong> to support a critical Oracle Finance environment during a large-scale enterprise integration effort. This role will be responsible for monitoring, supporting, and troubleshooting Oracle Integration Cloud (OIC) processes that facilitate Chart of Accounts (COA) processing and General Ledger (GL) interface loads into Oracle. The ideal candidate will have experience supporting enterprise integrations, financial system interfaces, batch processing operations, and production support activities within a high-volume environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day production support for Oracle Integration Cloud (OIC) integrations supporting finance operations</li><li>Monitor and oversee OIC jobs responsible for Chart of Accounts (COA) processing and validation</li><li>Support GL interface loads and financial data ingestion into Oracle systems</li><li>Investigate and resolve integration failures, job exceptions, interface errors, and data processing issues</li><li>Monitor scheduled jobs, batch processes, and integration workflows to ensure successful execution</li><li>Perform root cause analysis on recurring incidents and implement corrective actions where appropriate</li><li>Troubleshoot data mapping, transformation, and interface issues between upstream and downstream systems</li><li>Coordinate with Finance, Accounting, Infrastructure, and Application Support teams to resolve production issues</li><li>Support testing, validation, deployment, and hypercare activities related to system changes and conversion events</li><li>Maintain operational documentation, support procedures, and incident records</li><li>Assist with process improvements aimed at increasing integration reliability and reducing operational risk</li></ul>
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site.<br>• Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards.<br>• Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes.<br>• Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices.<br>• Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices.<br>• Guide users on effective use of workstations, software applications, and the local network environment through informal training and support.<br>• Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed.<br>• Support additional business applications and software platforms as operational needs evolve.<br>• Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
<p><strong><u>Due to the nature of this government-supported program, candidates must be U.S. Citizens and able to meet all contract requirements.</u></strong></p><p><br></p><p><strong>Incident Manager II (Network Operations Center) - Day Shift</strong></p><p><strong>Location:</strong> Onsite</p><p><strong>Schedule:</strong> Day Shift, 7:00 AM - 3:30 PM EST</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Work Environment:</strong> 24/7/365 Network Operations Center</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Incident Manager II</strong> to support a fast-paced Network Operations Center (NOC) environment. This role is responsible for monitoring and managing incidents impacting critical network infrastructure, diagnosing system and network issues, coordinating restoration efforts, and providing technical support to customers and internal stakeholders.</p><p>The ideal candidate will have a strong networking background, experience troubleshooting Cisco network environments, and the ability to work effectively in a mission-critical operational setting.</p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor network management systems and respond to service-impacting incidents.</li><li>Coordinate with telecommunications providers to drive service restoration efforts.</li><li>Track and document incidents accurately within incident management systems.</li><li>Troubleshoot network and system issues and resolve or escalate as appropriate.</li><li>Support high-availability IP networks, messaging systems, and air-to-ground communication platforms.</li><li>Analyze operational issues and provide customers with timely guidance and resolution recommendations.</li><li>Collaborate with senior team members to resolve moderate to complex incidents.</li><li>Monitor system performance and proactively identify potential issues.</li><li>Participate in network design, deployment, configuration, and maintenance activities.</li><li>Develop process improvements and tools to enhance operational efficiency.</li><li>Maintain detailed and accurate documentation while working in a high-volume environment.</li><li>Support a 24/7 operations center environment, including occasional weekends and holidays.</li></ul><p>Training & Development</p><p>This role offers structured cross-training across multiple operational disciplines, including:</p><ul><li><strong>Transport Operations</strong> - Monitoring network infrastructure including routers, switches, firewalls, and circuits.</li><li><strong>Data Communications Operations</strong> - Monitoring systems that enable air-to-ground data communications.</li><li><strong>Application Operations</strong> - Monitoring critical messaging and communication platforms supporting large-scale network operations.</li></ul><p>Training typically occurs over a 4-6 month period and provides exposure to multiple NOC functions.</p>
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization.<br><br>Responsibilities:<br>• Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities.<br>• Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows.<br>• Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions.<br>• Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making.<br>• Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi.<br>• Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes.<br>• Provide assistance with subscription billing processes and related workflow configuration or issue resolution.<br>• Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption.<br>• Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results.<br><br>Responsibilities:<br>• Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals.<br>• Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications.<br>• Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities.<br>• Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights.<br>• Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions.<br>• Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization.<br>• Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support.<br>• Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans.<br>• Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement.
We are looking for an IT Endpoint Manager to oversee endpoint technology operations and guide the tools, processes, and people that keep device management running effectively. This role supports enterprise endpoint services across Windows and Apple environments, with responsibility for improving reliability, security, and deployment standards. Based in San Antonio, Texas, the position partners with technical teams and leadership to advance endpoint solutions, maintain service quality, and support evolving business needs.<br><br>Responsibilities:<br>• Lead and develop members of the configuration management team through day-to-day guidance, coaching, and skills development.<br>• Direct the administration and enhancement of endpoint management platforms, including Microsoft Configuration Manager, Intune, Autopilot, and Apple Business Manager.<br>• Oversee the deployment, testing, and ongoing support of operating systems, endpoint applications, and device management utilities across the enterprise.<br>• Evaluate emerging technologies and recommend solutions that align with organizational requirements, scalability goals, and support needs.<br>• Create and maintain technical documentation for endpoint systems, deployment procedures, configurations, and new platform capabilities.<br>• Monitor endpoint services for performance issues, identify operational risks or bottlenecks, and work with stakeholders to implement improvements.<br>• Manage endpoint-related projects, including scripting, application packaging, image management, provisioning, and software delivery.<br>• Support compliance and audit readiness by reviewing endpoint practices, addressing gaps, and introducing corrective measures when needed.<br>• Produce reporting on endpoint usage, service trends, and resource utilization to support planning and informed decision-making.<br>• Oversee support workflows to ensure requests are handled accurately, consistently, and within expected service timelines.
We are looking for an experienced Database Technology Manager to support and strengthen enterprise technology operations in Dover, Delaware. This Long-term Contract position is ideal for a hands-on leader who can oversee database-related environments while guiding infrastructure support across desktop, remote access, and cloud-connected systems. The role requires a strong technical background, sound judgment, and the ability to maintain reliable performance across business-critical platforms.<br><br>Responsibilities:<br>• Lead the administration and ongoing support of database technology environments to ensure stability, security, and consistent system availability.<br>• Manage user access, directory services, and authentication processes within Active Directory to support organizational security standards.<br>• Oversee Citrix-based platforms and remote desktop services, resolving access issues and improving end-user connectivity.<br>• Direct desktop administration activities, including workstation support, configuration management, and deployment of hardware and software updates.<br>• Coordinate troubleshooting and maintenance for computer hardware, ensuring timely resolution of technical issues across supported environments.<br>• Support cloud-integrated infrastructure and related services within AWS, helping maintain performance, access, and operational continuity.<br>• Monitor system health, investigate incidents, and implement corrective actions that reduce downtime and improve service reliability.
<p>We are looking for a technically strong IT leader to guide application support, software development, and operational technology initiatives in Chesterfield, Michigan. This position blends team oversight with direct hands-on work across business systems that support manufacturing, engineering, logistics, finance, and enterprise technology functions. The successful candidate will help keep critical platforms stable, improve system performance, and drive practical enhancements that support day-to-day operations and long-term efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day support and continuous improvement for business-critical manufacturing and operational applications.</p><p>• Design, develop, and maintain software solutions using Microsoft-based development tools to meet evolving business needs.</p><p>• Administer and optimize SQL Server databases to support application reliability, reporting, and data integrity.</p><p>• Partner with manufacturing, engineering, logistics, finance, and corporate IT teams to identify issues, define solutions, and align technology with operational goals.</p><p>• Oversee IT operations related to application availability, system performance, hardware support, and configuration control.</p><p>• Supervise technical staff, assign priorities, and provide guidance on support, development, and troubleshooting activities.</p><p>• Coordinate external vendors and service partners to ensure timely delivery, issue resolution, and effective system support.</p><p>• Contribute directly to modernization efforts, including web-based application development and integration between business systems.</p><p>• Support operational platforms such as ERP, warehouse management, and manufacturing execution systems through maintenance and enhancement initiatives.</p>
We are looking for an experienced Network Manager to lead the stability, performance, and continuous improvement of enterprise network services in Lake Forest, Illinois. This position oversees daily network operations, guides technical direction across a distributed environment, and works closely with internal teams and external providers to maintain reliable connectivity and communication services. The ideal candidate brings strong leadership, deep infrastructure knowledge, and the ability to align network capabilities with business needs.<br><br>Responsibilities:<br>• Direct day-to-day network operations across a geographically distributed enterprise environment, ensuring dependable and secure service delivery.<br>• Oversee the performance, availability, and maintenance of core network infrastructure, including routing, switching, firewalls, and voice-related technologies.<br>• Lead network architecture and design efforts to support scalability, resilience, and evolving business requirements.<br>• Manage relationships with external service providers and hold partners accountable for service quality, issue resolution, and contractual expectations.<br>• Collaborate with business units and cross-functional technology teams to prioritize initiatives, address operational needs, and support enterprise objectives.<br>• Establish and refine operational processes, service standards, and monitoring practices to improve network reliability and responsiveness.<br>• Drive troubleshooting and incident response for complex network issues, coordinating resources to restore service quickly and prevent recurrence.<br>• Provide leadership and direction to network personnel, promoting technical excellence, accountability, and continuous improvement.
<p>We are seeking an experienced Senior Manager, Oracle SCM to lead a team responsible for the support, development, and enhancement of enterprise supply chain applications. This role will balance day-to-day production support with strategic project delivery and will serve as a key liaison between technical teams, business stakeholders, and Supply Chain leadership.</p><p><br></p><p>The ideal candidate brings deep experience with Oracle E-Business Suite (EBS) SCM, along with hands-on functional and technical expertise across Oracle ASCP, Demantra, and Agile PLM. This individual should be comfortable leading teams while remaining close enough to the technology to provide technical direction and solve complex application issues.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead and mentor a team of application developers, analysts, and technical resources supporting Oracle SCM applications.</li><li>Oversee both production support operations and project delivery, ensuring application stability while meeting strategic business objectives.</li><li>Provide technical and functional leadership across Oracle E-Business Suite SCM, including R12 environments.</li><li>Support, enhance, and optimize Oracle ASCP, Oracle Demantra, and Oracle Agile PLM solutions.</li><li>Partner with Supply Chain and IT leadership to understand business requirements and translate them into scalable application solutions.</li><li>Support business processes related to demand planning, supply planning, manufacturing/supply chain operations, and product lifecycle management.</li><li>Lead or support Oracle upgrades, application modernization initiatives, integrations, and platform transitions.</li><li>Establish priorities for enhancements, production issues, projects, and application roadmaps.</li><li>Coordinate troubleshooting and resolution of critical production issues while minimizing business disruption.</li><li>Manage communication across business stakeholders, technical teams, vendors, and leadership.</li><li>Identify opportunities to improve application performance, processes, reliability, and overall user experience.</li></ul><p><br></p>
<p>We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.</p><p>This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services</li><li>Manage Microsoft Entra ID (Azure AD), identity management, authentication, and access controls</li><li>Support Windows endpoints, laptops, mobile devices, and company hardware</li><li>Provide responsive technical support to office and field personnel</li><li>Manage onboarding, offboarding, user provisioning, and permissions</li><li>Maintain cybersecurity controls, patch management, endpoint protection, and security best practices</li><li>Administer network infrastructure, wireless systems, and connectivity solutions</li><li>Manage IT vendors, service providers, and technology-related contracts</li><li>Track and maintain hardware, software licensing, and IT asset inventory</li><li>Lead initiatives to improve system reliability, security, and operational efficiency</li><li>Create and maintain IT documentation, standards, and procedures</li></ul><p><br></p>
<p>We are looking for an experienced IT Director to guide the technology vision for a growing multi-site organization in central Texas. This leader will shape long-term technology plans while ensuring day-to-day systems, security, and support services operate effectively across locations. The role is ideal for someone who can balance strategic planning with operational execution, build strong teams, and maintain dependable technology environments that enable business performance.</p><p><br></p><p>Responsibilities:</p><p>• Create and lead a forward-looking technology strategy that aligns systems, infrastructure, and digital initiatives with organizational goals.</p><p>• Direct the performance and reliability of networks, servers, cloud platforms, end-user computing, and core IT services across multiple sites.</p><p>• Oversee cybersecurity programs by strengthening safeguards, monitoring risk, and promoting secure technology practices throughout the organization.</p><p>• Manage major technology efforts, including deployments, upgrades, integrations, and other cross-functional IT projects from planning through completion.</p><p>• Establish and maintain processes that support data protection, regulatory compliance, business continuity, and disaster recovery readiness.</p><p>• Administer IT budgets, evaluate vendor partnerships, and track hardware and software assets to support cost-effective operations.</p><p>• Lead, mentor, and develop IT team members while setting priorities, improving service delivery, and fostering accountability.</p><p>• Provide technical leadership for organizational needs across locations, including travel as needed to support site operations and technology initiatives.</p>
<p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
We are looking for an experienced IT Manager to lead technology operations for our manufacturing organization in Albany, New York. This position combines strategic oversight with active technical leadership, ensuring systems remain secure, dependable, and aligned with business goals. The successful candidate will guide compliance efforts, strengthen infrastructure standards, and communicate effectively with stakeholders across all levels of the company.<br><br>Responsibilities:<br>• Direct daily IT operations, set team priorities, and support employee development through coaching, performance feedback, and workload planning.<br>• Create, implement, and maintain technology policies and operating standards covering security, user access, system changes, backup practices, recovery readiness, asset control, and acceptable use.<br>• Lead the organization's Level 2 compliance activities by coordinating assessments, tracking corrective actions, maintaining evidence, and monitoring ongoing adherence to requirements.<br>• Prepare and update security governance materials, including the System Security Plan and related remediation tracking documentation.<br>• Manage core cybersecurity functions such as user access reviews, patch deployment, endpoint safeguards, backup testing, and incident response coordination.<br>• Maintain complete and accurate records for hardware, software, network components, and technical procedures to support operational visibility and audit readiness.<br>• Oversee service desk performance by reviewing support metrics, identifying recurring issues, and driving improvements in response times and system reliability.<br>• Assess technology needs and recommend investments in infrastructure, security tools, software platforms, and related solutions that support business objectives.<br>• Administer vendor and partner relationships, including managed service providers, consultants, contract oversight, and renewal planning.<br>• Develop and monitor the IT budget while providing executive leadership with updates on risks, project status, operational performance, and compliance progress.
<p>Robert Half is partnering with a company near Sparta, WI to assist in hiring a hands-on IT Manager to lead technology operations for a growing manufacturing environment. This position offers a blend of technical leadership and day-to-day involvement with infrastructure, cybersecurity, business systems, and strategic IT initiatives.</p><p><br></p><p>You'll oversee a small but diverse IT team supporting business applications, development, end-user technology, infrastructure, and manufacturing operations. The environment is stable and well organized, providing an opportunity to focus on optimization, modernization, and future growth rather than rebuilding from scratch.</p><p><br></p><p>What You'll Do</p><ul><li>Lead and mentor a small IT team consisting of developers, business systems resources, and end-user support personnel</li><li>Manage day-to-day IT operations across infrastructure, networking, cybersecurity, business systems, and end-user technology</li><li>Serve as the primary technical leader for network operations while partnering with an external managed services provider</li><li>Oversee cybersecurity initiatives including risk reduction, security controls, access management, vulnerability remediation, and compliance efforts</li><li>Direct disaster recovery, backup, and business continuity planning activities</li><li>Participate in audit and compliance initiatives while ensuring remediation efforts are completed successfully</li><li>Review existing infrastructure and develop recommendations for system modernization and upgrades</li><li>Support ERP, EDI, and other business-critical applications in partnership with internal stakeholders</li><li>Manage relationships with technology vendors and external service providers</li><li>Develop and execute technology roadmaps that align with business objectives</li><li>Assist with budgeting, project planning, prioritization, and resource allocation</li><li>Serve as the escalation point for complex infrastructure and systems issues</li><li>Drive process improvements, documentation standards, and operational best practices across the IT organization</li></ul><p><br></p>
We are looking for an experienced technology leader to shape and advance the systems that support the student and academic experience in Worcester, Massachusetts. This position will guide the direction of student information platforms, academic applications, and related integrations within a university environment while building strong partnerships across faculty, student services, and administrative teams. The role combines strategic planning, operational leadership, and team development to improve service delivery, strengthen institutional processes, and ensure reliable, secure technology solutions.<br><br>Responsibilities:<br>• Define and carry forward a long-term vision for student information and academic technology platforms that aligns with institutional priorities.<br>• Oversee the performance, support, and continuous improvement of student systems, academic applications, and connected enterprise solutions.<br>• Direct technical teams responsible for application development, system enhancements, and integration work, while fostering accountability and focused growth.<br>• Work closely with academic and administrative leaders to uncover process gaps and implement technology-driven improvements that increase efficiency and service quality.<br>• Establish effective governance practices for academic technology initiatives, including prioritization, budgeting, staffing, and service planning.<br>• Serve as a trusted advisor to faculty, staff, and students by offering guidance on system capabilities, technical options, and best practices.<br>• Maintain strong oversight of data protection, regulatory obligations, continuity planning, and institutional policies affecting academic systems.<br>• Encourage consistent use of collaborative technologies and shared digital services across departments and campus functions.
<p>We are looking for a strategic business intelligence leader to help translate operational needs into clear, data-informed solutions in Bentonville, Arkansas. This role partners with cross-functional teams to assess business processes, improve service-related workflows, and support decision-making through thoughtful analysis and documentation. The ideal candidate brings a strong background in business analysis, customer service environments, and agile delivery practices while driving continuous improvement across complex initiatives.</p><p><br></p><p>Responsibilities:</p><p><strong>Client‑Facing Analytics & Strategic Enablement</strong></p><p>Serve as a trusted analytics partner to Account Managers and client stakeholders by translating data into insights that inform inventory, supply chain, and shipment decisions. Proactively anticipate client needs, frame analyses around business impact, and support client discussions with clear, defensible recommendations.</p><p><strong>Inventory & On‑Shelf Availability (OSA) Analytics</strong></p><p>Analyze store‑level and DC‑level inventory signals including on‑hands, weeks of supply, sell‑through, and inventory coverage. Identify and quantify risks related to out‑of‑stocks, phantom inventory, and excess inventory, and communicate implications in a way that supports timely corrective action with both internal teams and clients.</p><p><strong>Supply Chain & Purchase Order Tracking</strong></p><p>Monitor purchase orders end‑to‑end, including quantities, ship windows, and DC delivery timing. Identify misalignment between forecast, demand, and orders, and surface potential supply disruptions or fulfillment gaps early. Partner with Account Managers to translate supply flow risk into client‑ready insights and recommendations.</p><p><strong>Sales & Shipment Opportunity Identification</strong></p><p>Evaluate brand‑level sales relative to inventory and supply to identify situations where demand exceeds available inventory. Recommend incremental shipment opportunities tied to promotional activity, feature support, regional demand shifts, and inventory constraints, supported by data‑driven justification.</p><p><strong>Client‑Ready Dashboards (Scintilla & Power BI)</strong></p><p>Design, build, and maintain Power BI dashboards sourced from Scintilla data that visualize inventory health, sales versus forecast, supply flow, and lost sales. Ensure dashboards are intuitive, scalable, and structured for <strong>direct client consumption</strong>, enabling clients to quickly understand risks, opportunities, and required actions.</p><p><strong>Account Manager Partnership & Client Engagement</strong></p><p>Partner closely with Account Managers to prepare for client meetings, interpret analytical outputs, and confidently speak to insights. Support client conversations through structured data storytelling that connects analytical findings to clear business implications and recommended next steps.</p><p><strong>Insight Leadership & Analytical Standards</strong></p><p>Provide analytical leadership by ensuring insights are methodologically sound, clearly communicated, and focused on decision impact. Set expectations for quality, consistency, and clarity in client‑facing analytics delivered by the team, reinforcing Business Intelligence as a strategic business partner rather than a reporting function.</p>
We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions.<br><br>Responsibilities:<br>• Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth.<br>• Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions.<br>• Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information.<br>• Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements.<br>• Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making.<br>• Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems.<br>• Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity.<br>• Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations.<br>• Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity.<br>• Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.
<p>Robert Half is seeking an experienced IT Infrastructure Manager for our partner in the Madison area. This role will lead a team responsible for enterprise infrastructure, systems, networking, and security operations. This role combines people leadership with technical oversight, making it a strong fit for someone who enjoys developing technical teams, improving operational processes, and helping drive infrastructure strategy.</p><p><br></p><p>Reporting to the Director of IT Infrastructure, this individual will oversee day-to-day operations, support key technology initiatives, and serve as a senior escalation point for complex infrastructure and security-related issues. While remaining technically engaged, the primary focus of the position is leadership, team development, operational excellence, and execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Operations</strong></p><ul><li>Lead, coach, and develop a team supporting network, systems, and security operations</li><li>Manage hiring, employee development, performance management, and workload planning</li><li>Establish priorities, balance operational support with project work, and ensure successful delivery of team objectives</li><li>Foster a culture of accountability, collaboration, continuous improvement, and knowledge sharing</li></ul><p><strong>Infrastructure & Technical Oversight</strong></p><ul><li>Provide technical leadership across enterprise infrastructure, networking, systems administration, and security operations</li><li>Act as the senior escalation point for complex incidents and critical production issues</li><li>Guide architectural decisions and infrastructure improvements</li><li>Promote automation, standardization, and best practices throughout the environment</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Partner with the team to maintain a secure and reliable infrastructure environment</li><li>Support security operations, incident response, business continuity, and disaster recovery planning</li><li>Contribute to regulatory and compliance initiatives, including HIPAA, SOC 2, and NIST-aligned practices</li></ul><p><strong> </strong></p><p><strong>Project & Vendor Management</strong></p><ul><li>Lead infrastructure projects from planning through implementation</li><li>Collaborate with business and IT stakeholders to prioritize initiatives and communicate progress</li><li>Manage relationships with key technology vendors and service providers</li><li>Assist with budgeting, procurement, and strategic technology planning</li></ul><p><strong>Process Improvement & Automation</strong></p><ul><li>Drive operational efficiency through automation and infrastructure modernization</li><li>Support the use of scripting, infrastructure-as-code, and DevOps practices where appropriate</li><li>Ensure documentation, monitoring, change management, and operational standards remain current and effective</li></ul>
<p>We are looking for an experienced director of infrastructure to lead enterprise technology operations for a complex university environment in Worcester, Massachusetts. This role will set the direction for modern, reliable, and scalable infrastructure services while strengthening operational excellence across multiple sites. The Director of Infrastructure will work closely with senior stakeholders to align technology investments with institutional priorities and build a strong leadership culture across core infrastructure teams.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic oversight for enterprise infrastructure functions, including cloud platforms, networks, telecommunications, data center services, storage, backup, and daily operations.</p><p>• Guide infrastructure modernization initiatives across multiple locations, improving service quality, resilience, and long-term scalability.</p><p>• Lead and develop managers and senior technical staff, creating a leadership structure that supports growth, accountability, and strong team performance.</p><p>• Define and monitor service standards, governance practices, operational metrics, and performance expectations to strengthen delivery consistency.</p><p>• Ensure infrastructure services remain secure, highly available, and dependable for critical institutional needs.</p><p>• Direct long-range planning for infrastructure capacity, technology lifecycles, disaster recovery, and business continuity readiness.</p><p>• Collaborate with cybersecurity, applications, data, and business leaders to shape an integrated enterprise technology strategy.</p><p>• Oversee budgets, vendor relationships, and infrastructure investments while balancing innovation, risk management, and operational stabi</p>
<p>We are looking for a strategic technology executive (VP of IT) to lead the organization’s enterprise systems, digital capabilities, and operational IT functions in Gainesville, Florida. This leader will work closely with senior stakeholders to shape a forward-looking technology vision that strengthens performance, supports growth, and enables modern business practices. The role combines hands-on oversight of core technology domains with executive leadership across planning, governance, cybersecurity, and service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Shape and carry out a company-wide technology strategy, including long-range planning, governance practices, and funding priorities that support organizational goals.</p><p>• Direct the performance and continuous improvement of enterprise platforms, custom software efforts, system integrations, cloud environments, user computing tools, and daily IT operations.</p><p>• Collaborate with executive and departmental leaders to uncover opportunities for automation, process enhancement, and broader digital advancement across the business.</p><p>• Define and enforce standards for solution architecture, application development, information security, risk controls, continuity planning, disaster recovery, and compliance requirements.</p><p>• Oversee the technology project portfolio by setting priorities, assigning resources, monitoring governance, and driving timely, cost-conscious execution.</p><p>• Lead relationships with external technology providers, including contract discussions, managed service oversight, and strategic partner engagement.</p><p>• Own IT operating and capital planning by managing budgets, tracking performance indicators, and establishing clear accountability for results.</p><p>• Build, mentor, and guide a strong technology organization that encourages teamwork, innovation, dependable service, and skill development.</p>
We are looking for an experienced technology executive to guide enterprise IT strategy and ensure reliable, secure operations across a multi-state organization in Milwaukee, Wisconsin. This leader will shape long-term technology plans, strengthen governance and risk management practices, and partner with senior leadership to align systems and investments with organizational goals. The role also oversees infrastructure, cybersecurity, vendor relationships, and service delivery while supporting teams through a fast-moving and mission-driven environment.<br><br>Responsibilities:<br>• Lead the overall direction of the technology function, including team leadership, operational oversight, financial planning, and investment priorities.<br>• Create and carry out a forward-looking IT roadmap that supports organizational objectives and improves service delivery across multiple locations.<br>• Direct the performance, security, and ongoing maintenance of enterprise technology systems spanning cloud platforms, on-premise environments, networks, and end-user tools.<br>• Establish effective practices for data management, including storage, access, protection, and information sharing across business applications and databases.<br>• Define and uphold IT governance, security standards, and operational policies that protect system availability, confidentiality, and data integrity.<br>• Manage technology sourcing activities, from evaluating solutions and negotiating vendor agreements to overseeing asset lifecycle planning for hardware and software.<br>• Partner with executive stakeholders to prioritize initiatives, advise on technology decisions, and support organizational planning and policy development.<br>• Monitor compliance obligations and technology-related risks, providing leadership with clear reporting and recommendations for mitigation.<br>• Ensure responsive technical support for employees and foster a service-oriented approach that improves the user experience across the organization.<br>• Represent the technology function in external meetings, presentations, and other organizational activities as needed, including travel and occasional non-standard hours.