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2 results for Customer Service Representative in Wooster, OH
- Lorain, OH
- onsite
- Contract / Temporary to Hire
- 17.1 - 19.8 USD / Hourly
- <p>We are looking for a dedicated Customer Service Representative to join our team in Lorain, Ohio. This is a long term Contract position within the non-profit industry, offering a unique opportunity to make a meaningful impact while supporting our operations. If you thrive in fast-paced environments and excel in providing exceptional service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.</p><p>• Process orders efficiently and accurately, ensuring all customer requests are fulfilled.</p><p>• Maintain detailed and organized records of customer interactions and transactions.</p><p>• Provide clear and concise information about products and services to customers.</p><p>• Collaborate with team members to enhance customer satisfaction and improve service delivery.</p><p>• Manage both inbound and outbound calls as needed, ensuring timely communication.</p><p>• Identify and escalate complex issues to the appropriate department for resolution.</p><p>• Uphold company policies and procedures while delivering exceptional customer service.</p><p>• Continuously seek opportunities to improve processes and enhance the customer experience.</p>
- 2026-03-18T00:00:00Z
- Uniontown, OH
- onsite
- Temporary
- 18 - 23 USD / Hourly
- <p>We are seeking a dedicated Call Center Specialist to join our team in Uniontown, Ohio. This contract position offers the opportunity to gain hands-on experience in a fast-paced, dynamic environment. The successful candidate will play a pivotal role in testing and troubleshooting security cameras across various locations while delivering outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries in a professional and efficient manner, ensuring a high level of service delivery.</li><li>Assist with the testing and troubleshooting of security cameras at multiple sites to verify operational effectiveness.</li><li>Utilize customer service software to accurately document interactions and promptly resolve issues.</li><li>Collaborate with internal teams to address technical challenges and provide solutions.</li><li>Maintain comprehensive records of testing procedures and customer interactions for accurate reporting.</li><li>Perform essential office tasks including data entry and documentation to support daily operations.</li><li>Communicate technical information to customers clearly and provide guidance as needed.</li><li>Conduct thorough equipment and system evaluations to ensure compliance with quality standards.</li><li>Follow company policies and procedures while consistently delivering exceptional service.</li><li>Manage multiple tasks and priorities effectively through strong organizational skills.</li></ul><p><br></p>
- 2026-03-16T00:00:00Z