<p>We are seeking a dedicated Customer Service Representative to join our team in Mount Hope, Ohio. In this contract-to-permanent opportunity, you will serve as the initial point of contact for customers, ensuring a seamless service experience by handling a broad range of inquiries and requests. This role offers a dynamic setting, requiring a balance of problem-solving, technical support, and responsive communication.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to incoming customer calls, addressing inquiries and resolving concerns.</li><li>Support homeowners with service requests and technical issues, particularly related to garage doors.</li><li>Provide clear and accurate information regarding order shipping, delivery status, and timelines.</li><li>Efficiently process orders utilizing Microsoft Office applications and Oracle systems.</li><li>Make outbound calls to follow up on customer issues and provide timely updates.</li><li>Work collaboratively with team members during training and shadowing to enhance service delivery.</li><li>Accurately maintain detailed records of customer interactions, transactions, and service requests.</li><li>Ensure all communications reflect courtesy, attentiveness, and a commitment to customer satisfaction.</li><li>Adhere to business casual workplace standards while meeting established service expectations.</li><li>Participate in ongoing training sessions to remain current on systems, processes, and best practices.</li></ul>
<p>We are seeking an experienced Customer Service Representative to join our team on a contract basis in Hudson, Ohio. The ideal candidate demonstrates outstanding communication skills and excels in managing customer interactions across multiple channels. If you thrive in fast-paced settings and are committed to delivering exceptional service, we want to hear from you.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone and email, providing prompt and accurate resolutions to ensure customer satisfaction.</li><li>Process orders with attention to detail and accuracy within the company’s order entry system.</li><li>Handle both inbound and outbound calls, addressing customer concerns and delivering information in a professional manner.</li><li>Maintain thorough customer records and track communications within the CRM system.</li><li>Collaborate with team members to achieve service objectives and meet project deadlines.</li><li>Troubleshoot issues and provide solutions to customers, escalating as needed to ensure optimal outcomes.</li><li>Participate in video interviews and onboarding processes as part of the hiring requirements.</li><li>Adapt to a flexible schedule, including in-office work three days per week.</li><li>Follow all company policies and procedures to maintain consistency and compliance.</li></ul>
<p>Our team is seeking a dedicated Customer Service Representative for a long-term contract opportunity in North Canton, Ohio. In this role, you will be a key driver of exceptional customer experiences and efficient shipping operations, handling both domestic and international logistics. If you are detail-oriented, communicate effectively, and possess strong organizational skills, we encourage you to apply.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and monitor domestic and international shipments to ensure on-time delivery.</li><li>Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate logistics operations.</li><li>Generate shipping labels, commercial invoices, and customs documentation in compliance with regulations.</li><li>Track shipments and resolve delivery issues promptly, minimizing operational disruptions.</li><li>Maintain current shipping logs and ensure adherence to international shipping standards.</li><li>Support inventory management efforts for incoming and outgoing shipments.</li><li>Provide customers with timely updates on orders, product information, and resolutions to service-related concerns.</li><li>Process orders, quotes, returns, and warranty claims accurately and efficiently.</li><li>Document customer interactions to support service improvement initiatives.</li><li>Collaborate with internal teams to ensure seamless follow-up and customer satisfaction.</li></ul><p><br></p>
<p>We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
We are looking for an organized and detail-oriented Front Desk Coordinator to join our team in Beachwood, Ohio. This is a contract position lasting for two months, offering an excellent opportunity to contribute to a dynamic environment. The ideal candidate will provide outstanding customer service while managing front desk operations and supporting office activities.<br><br>Responsibilities:<br>• Serve as the primary receptionist, welcoming visitors and ensuring a positive first impression.<br>• Manage daily operations of the center, including coordinating meeting room setups and maintaining cleanliness.<br>• Assist with general administrative tasks, such as scheduling, document preparation, and correspondence.<br>• Support the office manager by handling delegated tasks and responsibilities.<br>• Utilize Microsoft Office Suite, including Excel and PowerPoint, to complete various projects and reports.<br>• Ensure meeting rooms are clean and organized, including light housekeeping and furniture arrangements.<br>• Address visitor inquiries and provide accurate information about the center's services.<br>• Maintain a detail-oriented approach and adhere to the business dress code.<br>• Collaborate with team members to ensure smooth daily operations.<br>• Handle additional duties as assigned to support the overall effectiveness of the center.
We are looking for an experienced Escrow Officer to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to oversee and manage real estate transactions, ensuring smooth and compliant processes from start to finish. If you have a strong background in escrow and title management, we encourage you to apply.<br><br>Responsibilities:<br>• Manage real estate transactions from initiation to completion, ensuring all escrow and title processes are accurate and timely.<br>• Conduct title examinations and resolve any title defects or discrepancies.<br>• Prepare, review, and finalize closing documents in coordination with all relevant parties.<br>• Collaborate with buyers, sellers, lenders, agents, and underwriters to facilitate seamless transactions.<br>• Ensure compliance with state regulations, company policies, and industry standards.<br>• Deliver exceptional client service throughout the transaction lifecycle.<br>• Maintain detailed and organized records for all transactions.<br>• Identify and address potential issues to avoid delays in the closing process.<br>• Provide guidance and expertise on escrow and title-related matters to clients and team members.
We are looking for a skilled HR Administrator, Strategic Solutions to join our team in Cleveland, Ohio. This long-term contract role is an excellent opportunity to contribute to strategic HR initiatives while supporting day-to-day operations in a dynamic higher education environment. The position requires a proactive approach to workforce planning, system management, and organizational development within a unionized setting.<br><br>Responsibilities:<br>• Provide guidance and support for daily HR operations to ensure seamless service delivery.<br>• Act as a trusted advisor to departments on organizational design, workforce changes, and restructuring efforts.<br>• Collaborate with legal and union representatives to address employee and labor relations matters.<br>• Conduct regular meetings with teams and individuals to maintain engagement and accountability.<br>• Partner with key stakeholders, including Academic Affairs, Finance, Legal, IT, and union leadership.<br>• Assist with workforce analysis, role alignment, and strategic planning for departmental restructuring.<br>• Support leadership development, succession planning, and career pathway programs.<br>• Manage and maintain HR systems, ensuring data accuracy and readiness for system integrations.<br>• Provide troubleshooting and upgrades for HR platforms, including compliance and performance management systems.<br>• Track and analyze HR metrics to guide leadership decisions and improve workforce strategies.
