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11 results for Customer Service in Woodland Hills, UT

Help Desk Tier I

Draper, UT
onsite
Temporary
34.00 - 39.00 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Draper, Utah. This role is ideal for professionals who thrive in providing technical support and resolving IT-related issues efficiently. If you have a passion for helping users and a strong technical background, we encourage you to apply. Responsibilities:• Provide timely and effective technical support for hardware, software, and system issues.• Manage and resolve service desk tickets while ensuring accurate documentation of resolutions.• Assist users with basic troubleshooting for system errors and software applications.• Ensure proper setup and maintenance of workstations and peripheral devices.• Collaborate with team members to address recurring technical challenges.• Deliver excellent customer service and maintain clear communication with end-users.• Monitor system performance and escalate issues as needed.• Follow established protocols and procedures to ensure compliance with IT standards
2026-04-14T14:08:42Z

Credentialing Analyst

Provo, UT
onsite
Temporary
28.00 - 28.00 USD / Hourly
We are looking for a dedicated Credentialing Analyst to join our team on a long-term contract basis in Provo, Utah. In this role, you will combine financial expertise with a passion for delivering exceptional customer experiences. You will play a key role in ensuring the accuracy of sales, renewals, and financial forecasting while collaborating with internal teams to drive process improvements. Responsibilities: • Ensure the accuracy of company billings and financial forecasts by maintaining detailed records and performing thorough reviews. • Communicate complex financial policies and technical information in a clear and concise manner to non-expert stakeholders. • Collaborate with teams across finance, sales, and customer success to resolve issues and improve processes. • Respond to high volumes of stakeholder inquiries within established service level agreements (SLAs) and key deadlines, including monthly accounting close timelines. • Identify opportunities for process enhancements that positively impact upstream and downstream operations. • Build and maintain strong, detail-oriented relationships with stakeholders, ensuring a respectful and customer-focused approach. • Apply knowledge of internal Average Annual Cloud Value bookings and quota relief policies to solve problems effectively. • Contribute to a positive, inclusive, and collaborative team environment. • Manage time efficiently to handle multiple tasks and competing priorities. • Support team goals by proactively sharing expertise and insights.
2026-04-13T18:24:07Z

Help Desk/Desktop Support Analyst

Draper, UT
onsite
Permanent
70000.00 - 80000.00 USD / Yearly
The IT Field Support Specialist II serves as a senior escalation resource within field IT operations, providing advanced Level 2 on-site support for assigned business units across corporate offices, regional facilities, and remote jobsites. This role is the primary escalation point from IT Field Support Technician I staff and is responsible for diagnosing and resolving complex technical issues that exceed Tier 1 scope. Key Responsibilities Serve as the primary escalation point from IT Field Support Technician I staff, receiving and resolving complex tickets that exceed Tier 1 scope, and ensuring proper triage, documentation, and resolution or escalation to central IT as appropriate. Perform advanced on-site diagnosis and resolution of complex hardware, software, network, and application issues for workstations, mobile devices, printers, peripherals, VoIP systems, UPS devices, and specialty field technology including drones and IoT-connected devices; resolve issues that Tier 1 technicians cannot close. Manage and troubleshoot local network equipment including routers, switches, wireless access points, and firewall rules; support local server and backup systems; interpret technical SOWs and OEM documentation to resolve non-standard field issues with minimal central IT involvement. Deploy, configure, and manage workstations, mobile devices, plotters, networked printers, and enterprise software using Intune and MDM platforms Mentor and provide technical guidance to IT Field Support Technician I staff; act as the defined escalation path for all Tier 1 field tickets; develop entry level technicians’ skills through hands-on coaching, knowledge transfer, and SOPs; manage escalation queue and ensure SLA compliance. Interface directly with central IT teams (Infrastructure, Applications, Cybersecurity), IT management, and vendors for complex escalations, active projects, site mobilizations/demobilizations, and outstanding district issues; serve as the business unit technical liaison for IT leadership. Maintain accurate asset inventory for assigned district, ensure all customer interactions are logged as ITSM tickets
2026-04-08T01:04:12Z

Staff Accountant

Spanish Fork, UT
onsite
Permanent
60000.00 - 90000.00 USD / Yearly
Job Description: Staff Accountant / Bookkeeper – Small Tax FirmOverview: Our small, client-focused tax firm is seeking a reliable and detail-oriented Staff Accountant or Bookkeeper to support daily accounting functions for approximately 15–20 diverse clients. The ideal candidate is organized, proactive, and comfortable communicating directly with clients to deliver outstanding service.Key Responsibilities:<ul><li>Manage full-cycle bookkeeping for a portfolio of small business and individual clients, including accounts payable/receivable, bank reconciliations, and general ledger maintenance.</li><li>Prepare and record journal entries; maintain accurate, organized financial records.</li><li>Assist with monthly, quarterly, and year-end closing processes and schedules.</li><li>Support the preparation of financial statements and basic financial analysis for review by senior team members.</li><li>Collaborate with tax preparers to gather client data, organize support for tax returns, and assist in basic tax preparation as needed.</li><li>Respond to client inquiries promptly and professionally; provide guidance on accounting processes and software.</li><li>Help implement and maintain accounting controls and best practices for clients.</li><li>Ensure timely and accurate payroll processing (if required by clients).</li><li>Stay up to date with accounting standards and tax regulations relevant to client needs.</li></ul>
2026-04-08T15:28:45Z

Accounting Clerk

Bluffdale, UT
onsite
Permanent
55000.00 - 70000.00 USD / Yearly
We are looking for a detail-driven Accounting Clerk to join our team. This role involves managing accounts receivable and payable processes while also handling credit management tasks to ensure financial stability and compliance. If you thrive in a fast-paced environment and excel at maintaining accurate records, we encourage you to apply. Responsibilities:• Prepare and distribute customer invoices while accurately recording payments and reconciling customer accounts.• Monitor overdue accounts, issue collection notices, and communicate with customers to resolve payment discrepancies.• Process vendor invoices, match them with purchase orders, and manage timely payments via checks or wire transfers.• Reconcile vendor statements, resolve invoice discrepancies, and maintain up-to-date vendor records.• Evaluate customer credit applications, perform credit checks, and establish credit limits based on financial analysis.• Monitor and enforce customer credit limits, collaborating with sales and leadership to approve or deny credit requests.• Assist in month-end financial close processes, including journal entries and account reconciliations.• Provide documentation and reports for audits, ensuring compliance with company policies and procedures.• Maintain organized records of accounts receivable, accounts payable, and credit management activities.• Collaborate with cross-functional teams to support overall finance operations and special projects.
2026-03-30T15:03:44Z

Digital Marketing Director

West Valley City, UT
onsite
Permanent
150000.00 - 200000.00 USD / Yearly
We are looking for an experienced Digital Marketing Director to lead and develop innovative strategies that drive global digital growth and engagement. This role will focus on creating scalable solutions to optimize digital acquisition, activation, retention, and reactivation efforts, while enhancing the productivity of Brand Partners. The ideal candidate will bring a passion for performance marketing and a proven track record of delivering measurable impacts on revenue. Responsibilities: • Develop and implement a comprehensive global digital acquisition and lifecycle marketing strategy aligned with enterprise revenue objectives. • Create a multi-year roadmap to establish digital marketing as a scalable and predictable growth engine. • Oversee performance marketing initiatives across paid search, paid social, programmatic, affiliate, and emerging channels, with a focus on global scalability. • Manage agency relationships, media investments, and budget allocation to maximize campaign effectiveness. • Design and execute automated lifecycle marketing programs, including onboarding, nurture campaigns, cart abandonment, and retention strategies. • Enhance customer and Brand Partner engagement through data-driven segmentation and targeted outreach. • Establish frameworks for attribution, incrementality testing, and experimentation to refine digital strategies. • Collaborate with analytics and product teams to improve tracking, reporting, and data quality. • Partner with Digital Product teams to prioritize enhancements that boost conversion rates and funnel performance. • Develop global playbooks, operational models, and team structures to support the long-term growth of digital marketing capabilities.
2026-04-17T14:38:42Z

Controller

Lehi, UT
onsite
Permanent
155000.00 - 175000.00 USD / Yearly
We are looking for an experienced Controller to oversee accounting operations and ensure accurate financial reporting at our organization in Lehi, Utah. This role demands a hands-on, detail-oriented individual with a strong focus on precision, compliance, and scalability in accounting processes. The Controller will work closely with teams across finance, sales, and operations to maintain robust internal controls and deliver clean, reliable financials. Responsibilities: • Manage the monthly, quarterly, and annual financial close processes, ensuring accuracy and adherence to deadlines. • Review and oversee customer contracts to confirm proper revenue setup in billing and accounting systems. • Ensure accurate entry of contracts into billing systems, including pricing, terms, and billing schedules. • Lead billing, invoicing, and collections processes, including accounts receivable aging and cash application. • Ensure compliance with revenue recognition standards such as US GAAP and company-specific policies. • Maintain and enhance internal controls, documentation standards, and audit readiness. • Collaborate with Corporate Accounting on consolidations, financial reporting, and compliance requirements. • Develop and refine accounting policies, procedures, and documentation for improved efficiency and clarity. • Provide leadership and guidance to the accounting team, offering coaching and oversight of daily operations. • Support internal and external audits by preparing schedules and responding to audit inquiries.
2026-04-08T15:08:50Z

Sr. Manager, FP&A

Lehi, UT
onsite
Permanent
140000.00 - 170000.00 USD / Yearly
We are looking for an experienced Sr. Manager, FP& A to lead financial planning, forecasting, and strategic analysis for our Property Estimating Solutions business unit. This role requires a strong blend of analytical expertise and business acumen, with a focus on driver-based modeling, scalable financial processes, and cross-functional collaboration. The ideal candidate will excel in providing actionable insights to elevate decision-making and financial performance. Responsibilities: • Develop and oversee the annual operating plan, quarterly forecasts, monthly performance analysis, and long-term strategic financial planning. • Create and maintain detailed driver-based models to forecast key metrics such as revenue, margins, cost drivers, and product-level performance. • Present clear and actionable variance analyses to senior leadership, highlighting key insights and opportunities. • Collaborate with Product, Sales, and Operations teams to provide strategic financial guidance on pricing, profitability, and customer economics. • Partner with global teams in a matrixed environment to align financial insights with organizational objectives. • Perform financial modeling and scenario planning to support business strategy, pricing adjustments, and product expansion. • Ensure the accuracy and consistency of financial reporting and key performance indicators across the business unit. • Deliver monthly P& L reports and product-level insights, identifying trends and areas for improvement. • Lead and mentor a financial analyst, fostering a culture of accountability and continuous improvement. • Promote financial discipline and proactive analysis to drive better business outcomes.
2026-04-08T15:08:50Z

Staff Accountant

South Jordan, UT
onsite
Permanent
70000.00 - 90000.00 USD / Yearly
We are looking for a detail-oriented Staff Accountant to join our Finance and Administration team in South Jordan, Utah. In this role, you will play a key part in maintaining accurate financial records, ensuring compliance with reporting standards, and supporting the overall financial operations of the organization. This position offers an opportunity to work closely with both local and global teams, contributing to month-end closures, tax filings, cash flow forecasting, and audit processes. Responsibilities: • Manage accounting transactions to ensure compliance with both group reporting standards and local statutory requirements. • Prepare and post journal entries, conduct analytical reviews, and reconcile balance sheets during month-end closures. • Perform weekly and monthly bank reconciliations and maintain accurate cash flow records. • Collaborate with the local team to develop detailed cash flow forecasts and payment consolidations. • File and reconcile country-specific tax returns, ensuring timely payments within prescribed deadlines. • Record intercompany transactions, verify expatriate expense claims, and reconcile accounts as per company policies. • Support the annual audit process by coordinating with internal and external auditors to meet statutory timelines. • Maintain lease schedules in compliance with relevant accounting standards and update systems accordingly. • Review new vendor and customer applications to ensure adherence to corporate policies. • Assist with accounts payable and accounts receivable processes, ensuring accuracy and efficiency.
2026-04-14T16:38:44Z

Business Intelligence Analyst

Murray, UT
remote
Temporary
48.00 - 52.00 USD / Hourly
We are looking for a skilled Business Intelligence Analyst to join our client's team on a short-term contract basis. In this role, you will leverage your expertise in data analysis, reporting, and dashboard creation to support executive-level decision-making and optimize IT operations. This position offers the flexibility of working remotely, making it ideal for professionals who thrive in independent environments. Responsibilities:• Analyze and interpret complex datasets to extract actionable insights for business operations.• Design and develop dynamic reports and dashboards tailored for executive audiences.• Collaborate with stakeholders to gather requirements and align analytics solutions with business needs.• Utilize Power BI and Tableau to create visually compelling and user-friendly dashboards.• Perform integrations between organizational tools and Power BI, ensuring seamless data flow.• Support IT operations reporting and network operations reporting through detailed analyses.• Apply advanced data modeling techniques to structure and organize information effectively.• Develop APIs to facilitate data sharing and enhance reporting capabilities.• Enable data-driven decision-making by providing accurate and timely insights.• Work independently while contributing to team objectives and fostering collaboration. Top 3 Hard Skills:1 Past experience performing API integrations between SAAS tools and Power BI2 Experience building dashboards for an executive level audience3 Prior experience in IT Operations reporting or network operations reporting
2026-03-27T20:48:44Z

Financial Systems Implementation Manager

Salt Lake City, UT
onsite
Temporary
65.00 - 75.00 USD / Hourly
Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle. Responsibilities:• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.• Lead efforts to harmonize financial processes and reporting structures across international teams.• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.• Develop training materials and lead knowledge transfer sessions for finance personnel.• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.• Provide strategic input to enhance global financial processes and reporting capabilities.
2026-03-31T17:23:47Z