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10 results for Customer Service in Woodland Hills, UT

Senior Help Desk/Desktop Support Analyst

Draper, UT
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for a Senior Help Desk/Desktop Support Analyst to provide dependable technical support and deliver a high-quality experience for employees across the organization. This role is based in Draper, Utah, and is suited to someone who enjoys diagnosing issues, guiding users through solutions, and keeping support requests moving efficiently. The ideal candidate brings strong desktop support knowledge, clear communication skills, and the ability to balance day-to-day service needs with ongoing improvements to support processes. Responsibilities: • Manage incoming incidents and service requests from initial intake through final resolution, ensuring each case is documented accurately and handled in a timely manner. • Assist employees with technical issues involving desktops, user accounts, access permissions, and core workplace systems while maintaining a thorough and attentive support experience. • Communicate status updates clearly to end users and set realistic expectations throughout the troubleshooting and resolution process. • Route complex problems to the appropriate technical teams when needed, while monitoring urgency, service targets, and business impact. • Provide hands-on support for Microsoft Windows environments, Active Directory administration, group policy tasks, and Citrix-based user access. • Create and maintain support documentation, knowledge resources, and process guides that help improve consistency and reduce repeat incidents. • Identify patterns in recurring technical problems and recommend practical steps to strengthen reliability and user productivity. • Contribute to infrastructure or support-related initiatives as needed, including assigned IT projects and operational improvements.
2026-05-14T19:28:46Z

Test Center Administrator

Lindon, UT
onsite
Temporary / Contract
15.00 - 16.20 USD / Hourly
We are seeking a reliable, detail-oriented Test Center Administrator to support daily operations at our Lindon testing location. This customer-facing role is responsible for ensuring a secure, fair, and professional testing environment while delivering excellent service to all candidates.Responsibilities:<ul><li>Maintain expert knowledge of test center policies, procedures, and security standards</li><li>Greet candidates, verify identification, and perform required security checks (including wanding and fingerprint scanning when applicable)</li><li>Monitor candidates throughout exams to ensure compliance and test integrity</li><li>Respond to and resolve candidate issues promptly and professionally</li><li>Safeguard secure testing materials and report any incidents outside company guidelines</li><li>Maintain a calm, fair, and comfortable testing environment for all examinees</li><li>Perform light technical and operational tasks, including handling equipment and materials</li><li>Represent the organization’s vision, mission, and values at all times</li></ul>
2026-05-20T20:23:49Z

Senior Accountant

Spanish Fork, UT
onsite
Permanent / Full Time
60000.00 - 90000.00 USD / Yearly
We are looking for a detail-oriented Senior Accountant to join a growing team in Utah. This position is ideal for an accounting specialist who can manage core financial activities, support accurate reporting, and contribute to reliable month-end and year-end processes. The role offers the opportunity to work closely with colleagues and clients while maintaining high standards of accuracy, responsiveness, and financial control. <ul><li>Manage day-to-day accounting and bookkeeping functions for a portfolio of 15–20 clients.</li><li>Handle full-charge bookkeeping duties, including accounts payable, accounts receivable, bank reconciliations, journal entries, and general ledger maintenance.</li><li>Prepare monthly, quarterly, and year-end financial statements and supporting reports.</li><li>Maintain accurate client financial records and ensure transactions are recorded in a timely manner.</li><li>Perform account reconciliations and resolve discrepancies proactively.</li><li>Support month-end and year-end close processes for multiple client accounts.</li><li>Prepare and post adjusting entries, accruals, and other accounting adjustments as needed.</li><li>Assist with budgeting, cash flow tracking, and financial analysis for client businesses.</li><li>Process payroll or coordinate payroll activities, as needed.</li><li>Support tax preparation by organizing financial data and working with external tax professionals or internal leadership.</li><li>Communicate directly with clients regarding financial questions, outstanding items, reporting needs, and account status.</li><li>Identify process improvement opportunities to strengthen accuracy and efficiency across accounting workflows.</li><li>Ensure compliance with internal procedures, accounting standards, and client-specific requirements.</li></ul>
2026-05-04T15:53:41Z

Office Manager

Heber City, UT
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
We are looking for an organized Office Manager to support daily administrative operations for a contract position. This role is ideal for someone who can keep the office running efficiently, provide front-desk support, and handle routine accounting-related tasks with accuracy. The successful candidate will bring a practical, service-focused approach to office coordination while helping maintain a well-stocked, organized workplace. Responsibilities: • Oversee day-to-day office activities to ensure an efficient and well-organized administrative environment. • Welcome visitors, answer incoming calls, and provide courteous front-desk support for staff and guests. • Monitor inventory levels for office materials and place supply orders as needed to avoid shortages. • Keep common areas, administrative records, and office resources organized and accessible. • Assist with accounts payable tasks, including processing invoices and supporting timely payment workflows. • Perform basic accounting support duties and help maintain accurate financial and administrative documentation. • Coordinate routine office services and respond to operational needs that support overall business continuity.
2026-05-04T16:14:05Z

Help Desk Tier II Support

Sandy, UT
onsite
Temporary to Hire
27.50 - 33.00 USD / Hourly
We are looking for a Help Desk Tier II Support specialist to support our client in Sandy, Utah in a contract capacity with the potential to become permanent. This role is ideal for someone who enjoys solving technical issues thoroughly, partnering with others when needed, and delivering a high level of service to end users. The position supports a mix of desktop, network, server, and virtualization-related incidents, with an emphasis on strong documentation, clear communication, and dependable ticket resolution. Responsibilities:• Investigate escalated support requests in depth, complete meaningful troubleshooting, and document all findings and actions before involving higher-tier technical teams.• Diagnose connectivity problems across user devices, shared resources, and network paths, collaborating with infrastructure specialists to isolate root causes and restore service.• Support incidents connected to VMware-based environments by identifying common virtualization issues and assisting with resolution of access, performance, and system availability concerns.• Provide hands-on assistance with Windows desktop support, service desk requests, account access matters, and routine server-related issues affecting end users.• Step in to manage Tier I workload during busy periods, helping maintain service levels while ensuring tickets continue to move toward resolution.• Maintain accurate ticket notes, resolution details, and follow-up communication so cases are clearly tracked and efficiently handed off when necessary.• Work through both Tier I and Tier II incidents with a focus on ownership, timely closure, and a positive support experience for internal customers.• Travel on short notice when required to support business operations at domestic and international locations.
2026-05-22T23:08:47Z

Sr. Software Engineer

Draper, UT
onsite
Permanent / Full Time
130000.00 - 150000.00 USD / Yearly
We are looking for a Senior Software Engineer to join our team in Draper, Utah and build software that expands access to hearing care through reliable, scalable digital solutions. This role will shape architecture decisions, contribute across the full development lifecycle, and partner closely with product, design, and engineering peers to deliver impactful applications. The ideal candidate brings strong full-stack experience, a thoughtful approach to system design, and a passion for raising technical standards across a growing organization. Responsibilities: • Architect, build, and enhance sophisticated software components and services that support core business and customer-facing applications. • Guide technical direction by contributing to roadmap discussions, evaluating implementation approaches, and promoting sound engineering practices. • Work across the full development lifecycle, from solution design and hands-on coding through deployment, monitoring, and ongoing maintenance. • Collaborate with product managers, designers, and fellow engineers to turn business goals into practical, high-quality technical solutions. • Improve platform stability, scalability, and security by addressing performance bottlenecks and strengthening application reliability. • Mentor developers through code reviews, technical coaching, and day-to-day collaboration that supports team growth. • Develop and maintain APIs and distributed services using modern backend frameworks, event-driven patterns, and cloud-based infrastructure. • Support continuous delivery efforts by refining automated build, test, and deployment workflows to increase development efficiency.
2026-05-06T14:48:42Z

Bookkeeper

Draper, UT
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
We are looking for a detail-oriented Bookkeeper to support day-to-day financial operations for a contract assignment based in Draper, Utah. This Contract position is ideal for someone who is comfortable managing core accounting tasks with accuracy and consistency in a fast-paced environment. The role focuses on maintaining organized financial records, supporting payables and receivables, and ensuring account balances are properly reconciled. Experience working with QuickBooks and familiarity with construction-related accounting practices will be highly valuable in this position. Responsibilities: • Maintain accurate financial records by entering and updating transactions in QuickBooks on a regular basis. • Process vendor invoices, prepare payments, and monitor accounts payable activity to ensure timely disbursements. • Issue customer invoices, record incoming payments, and follow up on outstanding balances to support accounts receivable management. • Reconcile bank statements and internal financial records to identify discrepancies and keep accounts current. • Assist with tracking job-related costs and financial activity in support of construction industry bookkeeping needs. • Review financial data for completeness and accuracy, resolving routine issues as they arise. • Prepare basic financial reports and summaries to help stakeholders monitor daily accounting activity. • Support accounting process updates or system-related changes as needed while maintaining continuity in financial records.
2026-05-19T21:28:44Z

Billing Clerk

South Jordan, UT
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a detail-oriented Billing Clerk to support contract billing operations for a wholesale distribution organization in South Jordan, Utah. This is a Contract position suited for someone who can manage invoicing activities accurately, maintain organized financial records, and work comfortably in a computerized billing environment. The ideal candidate will contribute to timely collections, resolve billing-related issues, and help keep accounts receivable processes running smoothly. Responsibilities: • Prepare and process customer invoices with accuracy and according to established billing schedules. • Review billing data, confirm supporting details, and generate statements for customer accounts. • Monitor outstanding balances and follow up on open items to support collection efforts and improve payment timeliness. • Update and maintain billing information within computerized systems, including Oracle, to ensure reliable records. • Research discrepancies, investigate account questions, and coordinate with internal teams to resolve billing concerns. • Apply payments, reconcile account activity, and assist with maintaining accurate accounts receivable balances. • Produce routine billing reports and help track transaction history for financial review. • Adjust quickly to changing priorities, procedures, or workload demands while maintaining accuracy and service quality.
2026-05-07T17:18:39Z

Systems Engineer

Sandy, UT
onsite
Temporary / Contract
40.00 - 50.00 USD / Hourly
Our Utah-based client is looking for an experienced Systems Engineer to support and enhance core enterprise infrastructure in Utah. This long-term contract position is ideal for a detail-oriented candidate who brings strong knowledge of Incident Management and Change Management best practices, Windows-based environments, directory services, messaging platforms, and operational support practices. The role focuses on maintaining stable systems, resolving complex technical issues, and partnering with internal teams and external providers to improve service reliability and security. Main Responsibilities: <ul><li>Work on incident management and problem management issues by driving calls with other parts of the business, escalated tickets, and day-to-day incident management tasks. Help quarterback when major incidents happen</li><li>Perform Major Incident Management (MIM) Artifacts, Evidence, and Root Cause Analysis (RCA) collection in SharePoint</li><li>Change Management, conduct CAB meetings, manage change lifecycle</li><li>Incident Response Management for an International Enterprise</li><li>Work on ITSM Problem Management system using ServiceDesk Plus</li><li>Orchestrate P1/P2 and Major Incident Management Teams meetings</li><li>Create MIM Process Documentation and Contacts in Teams</li><li>Promote ITIL Process for current and future projects</li><li>Conduct weekly Change Review Board meetings</li></ul> This person will also: • Administer and maintain enterprise infrastructure services, including Active Directory, Azure Active Directory, Microsoft Windows Server, and Microsoft Exchange environments.• Investigate and resolve system incidents efficiently, restoring service while minimizing operational disruption across the organization.• Monitor platform health, identify recurring technical issues, and drive problem management efforts to reduce repeat incidents.• Support security incident response activities by analyzing infrastructure-related events and helping implement corrective actions.• Collaborate with internal stakeholders to understand service needs, provide technical guidance, and maintain strong working relationships.• Coordinate with third-party vendors to address escalated issues, manage service quality, and support infrastructure-related deliverables.• Apply ITIL-based support practices for incident, problem, and service management to ensure consistent operational performance.• Contribute to system improvement initiatives, documentation updates, and ongoing optimization of infrastructure services.• Assist with infrastructure changes and environment updates while ensuring stability, compliance, and minimal impact to users.
2026-05-08T22:23:42Z

Financial Systems Implementation Manager

Salt Lake City, UT
onsite
Temporary / Contract
65.00 - 75.00 USD / Hourly
Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle. Responsibilities:• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.• Lead efforts to harmonize financial processes and reporting structures across international teams.• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.• Develop training materials and lead knowledge transfer sessions for finance personnel.• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.• Provide strategic input to enhance global financial processes and reporting capabilities.
2026-05-04T23:33:39Z