We are looking for a Senior Help Desk/Desktop Support Analyst to provide dependable technical support and deliver a high-quality experience for employees across the organization. This role is based in Draper, Utah, and is suited to someone who enjoys diagnosing issues, guiding users through solutions, and keeping support requests moving efficiently. The ideal candidate brings strong desktop support knowledge, clear communication skills, and the ability to balance day-to-day service needs with ongoing improvements to support processes.<br><br>Responsibilities:<br>• Manage incoming incidents and service requests from initial intake through final resolution, ensuring each case is documented accurately and handled in a timely manner.<br>• Assist employees with technical issues involving desktops, user accounts, access permissions, and core workplace systems while maintaining a thorough and attentive support experience.<br>• Communicate status updates clearly to end users and set realistic expectations throughout the troubleshooting and resolution process.<br>• Route complex problems to the appropriate technical teams when needed, while monitoring urgency, service targets, and business impact.<br>• Provide hands-on support for Microsoft Windows environments, Active Directory administration, group policy tasks, and Citrix-based user access.<br>• Create and maintain support documentation, knowledge resources, and process guides that help improve consistency and reduce repeat incidents.<br>• Identify patterns in recurring technical problems and recommend practical steps to strengthen reliability and user productivity.<br>• Contribute to infrastructure or support-related initiatives as needed, including assigned IT projects and operational improvements.
<p>We are looking for an accomplished sales specialist to drive new business growth. This position is ideal for someone who excels at opening doors, navigating complex buying groups, and guiding opportunities from initial outreach through signed agreement. The role focuses on organizations with field-based or high-risk workforces, where safety, compliance, and operational continuity are critical priorities.</p><p><br></p><p>Responsibilities:</p><p>• Generate new business by identifying target accounts, initiating outreach, uncovering needs, and advancing opportunities through each stage of the sales process to close.</p><p>• Develop a strong pipeline within industries such as utilities, energy, transportation, construction, field services, and related sectors, with emphasis on winning new customers.</p><p>• Lead discovery conversations that uncover operational and safety challenges, then connect solution capabilities to measurable business value for stakeholders.</p><p>• Deliver persuasive product presentations and commercial discussions tailored to decision-makers in operations, safety, procurement, and executive leadership.</p><p>• Work closely with cross-functional partners in marketing, product, and customer success to support smooth implementation and encourage long-term account growth.</p><p>• Maintain accurate opportunity records, activity tracking, and revenue forecasts using CRM and sales enablement tools to provide clear reporting to leadership.</p><p>• Represent the organization at trade shows, conferences, and industry events to build market visibility and strengthen prospect relationships.</p><p>• Monitor workplace safety regulations, industry standards, and legislative developments that influence customer needs and buying decisions.</p><p>• Share field intelligence and customer feedback with leadership to help refine market approach, messaging, and sales strategy.</p>
<p>We are looking for an accomplished sales specialist to drive new business growth within the healthcare sector. This position is ideal for someone who understands clinical environments and can translate worker safety challenges into meaningful technology solutions for healthcare organizations. The role focuses on developing relationships, leading consultative sales conversations, and closing opportunities across home health, hospital, and behavioral health settings.</p><p><br></p><p>Responsibilities:</p><p>• Drive new business development by identifying, engaging, and converting healthcare organizations into clients across home health, hospital, and behavioral health segments.</p><p>• Manage the entire sales process from initial outreach through contract execution, including discovery meetings, solution presentations, proposal development, and negotiations.</p><p>• Build a strong pipeline of sales opportunities with an emphasis on expanding market presence and securing new customer accounts.</p><p>• Lead consultative discussions to uncover worker safety needs and align solution capabilities with each organization's operational and compliance priorities.</p><p>• Work closely with cross-functional partners in marketing, product, and customer success to support smooth implementation and encourage long-term account value.</p><p>• Maintain accurate sales activity records and revenue projections using CRM and related sales tools to support leadership visibility and planning.</p><p>• Represent the company at healthcare industry events, conferences, and networking opportunities to strengthen brand awareness and generate leads.</p><p>• Monitor healthcare regulations, accreditation expectations, and workplace safety requirements that influence customer decisions and sales strategy.</p><p>• Share field insights and market feedback with leadership to help refine go-to-market plans and overall sales direction.</p>
We are looking for a Senior Software Engineer to build and enhance software solutions that support hearing healthcare services in Draper, Utah. This role will shape technical direction, contribute hands-on engineering expertise, and help deliver dependable applications used by customers and business partners. The ideal candidate brings strong full-stack development experience, sound architectural judgment, and a collaborative approach to solving complex technical challenges.<br><br>Responsibilities:<br>• Architect, develop, and maintain software components and services across the full development lifecycle, from initial design through production support.<br>• Guide engineering decisions by promoting sound coding practices, scalable design patterns, and maintainable application structure.<br>• Partner with product, design, and cross-functional stakeholders to translate business goals into effective technical solutions.<br>• Provide mentorship to other engineers through code reviews, technical coaching, and day-to-day development support.<br>• Strengthen system performance, resilience, and uptime by identifying issues proactively and implementing sustainable improvements.<br>• Build and evolve APIs, backend services, and user-facing features using modern web technologies and service-oriented approaches.<br>• Contribute to technical planning and roadmap discussions, helping prioritize work that improves platform capability and long-term stability.<br>• Implement secure and reliable solutions that support distributed systems, cloud-based environments, and event-driven integrations.
We are looking for a detail-oriented Bookkeeper to support day-to-day financial operations for a contract assignment based in Draper, Utah. This Contract position is ideal for someone who is comfortable managing core accounting tasks with accuracy and consistency in a fast-paced environment. The role focuses on maintaining organized financial records, supporting payables and receivables, and ensuring account balances are properly reconciled. Experience working with QuickBooks and familiarity with construction-related accounting practices will be highly valuable in this position.<br><br>Responsibilities:<br>• Maintain accurate financial records by entering and updating transactions in QuickBooks on a regular basis.<br>• Process vendor invoices, prepare payments, and monitor accounts payable activity to ensure timely disbursements.<br>• Issue customer invoices, record incoming payments, and follow up on outstanding balances to support accounts receivable management.<br>• Reconcile bank statements and internal financial records to identify discrepancies and keep accounts current.<br>• Assist with tracking job-related costs and financial activity in support of construction industry bookkeeping needs.<br>• Review financial data for completeness and accuracy, resolving routine issues as they arise.<br>• Prepare basic financial reports and summaries to help stakeholders monitor daily accounting activity.<br>• Support accounting process updates or system-related changes as needed while maintaining continuity in financial records.
We are looking for a motivated Staff Accountant to join a growing team in Sandy, Utah. This contract position with potential for a long-term opportunity is ideal for an early-career accounting team member who brings hands-on exposure to accounts payable and accounts receivable and is eager to expand their skills in a fast-paced environment. The right candidate is comfortable working with financial data, adapts quickly to new technology, and takes initiative in improving day-to-day accounting processes.<br><br>Responsibilities:<br>• Process vendor invoices and support timely payments while maintaining accurate accounts payable records.<br>• Assist with customer billing, cash application, and follow-up activities related to accounts receivable balances.<br>• Prepare journal entries and update general ledger activity to ensure financial transactions are recorded correctly.<br>• Reconcile bank accounts and balance sheet accounts on a regular basis, investigating and resolving discrepancies as needed.<br>• Support month-end close tasks by compiling documentation, reviewing account activity, and helping maintain accurate financial reporting.<br>• Contribute to sales tax and corporate tax-related accounting activities by organizing data and assisting with filings or supporting schedules.<br>• Use Microsoft Excel and other accounting tools to analyze transactions, track account activity, and improve reporting accuracy.<br>• Take ownership of assigned accounting processes and help adapt workflows as systems, tools, or internal procedures evolve.