<p>We are looking for a <strong>Customer Service Representative</strong> who is passionate about delivering exceptional service and building strong relationships with customers. In this role, you will be the first point of contact for inquiries, providing timely and accurate assistance to ensure customer satisfaction.</p><p>The right Customer Service Representative for this job is someone who can:</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional manner.</li><li>Resolve issues efficiently while maintaining a positive customer experience.</li><li>Process orders, returns, and account updates accurately.</li><li>Document interactions and maintain detailed records in the CRM system.</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary.</li></ul><p><br></p>
<p>We are seeking a <strong>Customer Service Representative</strong> who is passionate about delivering exceptional service and building strong relationships with customers. You will be the first point of contact for inquiries, providing timely and accurate assistance to ensure customer satisfaction.</p><p><br></p><p>How you will make an impact:</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional manner.</li><li>Resolve issues efficiently while maintaining a positive customer experience.</li><li>Process orders, returns, and account updates accurately.</li><li>Document interactions and maintain detailed records in the CRM system.</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary.</li></ul>
<p>We are looking for a skilled Medical Billing Specialist with expertise in medical billing to join our clients' team. In this role, you will play a critical part in assisting patients with resolving insurance billing issues and claim denials. This is a long-term contract position offering an excellent opportunity to work in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate communication between patients and insurance companies to address coordination of benefits claim denials.</p><p>• Conduct inbound and outbound calls to resolve insurance-related billing issues effectively.</p><p>• Investigate and follow up on denied claims to ensure timely resolution.</p><p>• Provide exceptional customer service by guiding patients through insurance processes and addressing their concerns.</p><p>• Collaborate with insurance teams to ensure accurate and complete documentation of claims.</p><p>• Analyze and identify trends in claim denials to recommend improvements to the process.</p><p>• Maintain detailed records of interactions and resolutions in compliance with company policies.</p><p>• Assist in training initiatives to enhance team knowledge on insurance billing and benefits coordination.</p><p>• Work in a fast-paced environment while meeting deadlines and performance targets.</p>
<p>The Sr. Buyer / Commodity Coordinator is responsible for sourcing, purchasing, and supporting logistics functions at the Salt Lake City facility. This role focuses on coordinating local procurement, managing key commodities (with an emphasis on aluminum), driving cost savings, and supporting global sourcing and transportation initiatives. The ideal candidate is detail-oriented, collaborative, and thrives in a fast-paced manufacturing environment while ensuring smooth and efficient daily operations.</p><p><br></p><p>· Lead sourcing and purchasing of materials, with a focus on aluminum and other key production commodities.</p><p>· Identify cost-saving opportunities, supplier consolidation, and value engineering solutions.</p><p>· Strive to reduce DIOH while maintaining optimal inventory levels of aluminum products and materials in line with production needs and demand forecasts.</p><p>· Maintain accurate vendor records, including pricing, lead times, and order status.</p><p>· Oversee the ordering process, ensuring that all purchases align with project timelines and production schedules.</p><p>· Support local freight and logistics coordination to ensure on-time delivery, contract adherence, and accurate documentation.</p><p>· Collaborate with receiving, production, and inventory teams to align supply with demand.</p><p>· Monitor global market trends and assist in sourcing analytics (e.g., benchmarking, cost modeling, volume analysis).</p><p>· Track supplier performance, assist in issue resolution, and maintain ongoing communication.</p><p>· Support documentation and compliance processes, including NDAs, vendor onboarding, and audit preparation.</p><p>· Prepare routine reports and KPIs related to purchasing, supplier metrics, and transportation.</p><p>· Address supplier escalations and help coordinate regular supplier reviews (monthly, quarterly, annual).</p><p>· Assist with inventory cycle counts and coordination of material movement.</p><p>· Collaborate with the inventory and production teams to monitor stock levels, reorder points, and lead times.</p>
<p>Candidates should have hands-on experience launching new products in consumer or commercial markets. The role supports the Brand Manager in executing growth strategy by discovering and developing promising product opportunities, managing projects from ideation to market launch, and delivering strong results. You’ll lead research on market trends and customer needs, and oversee the full process of bringing new products to market. This position carries P& L responsibility for assigned innovations and reports directly to the Brand Manager, Innovation.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support development of the Food Service innovation strategy</li><li>Help pinpoint and prioritize core product improvements to protect market position</li><li>Assist in building a dynamic 5-year innovation pipeline</li><li>Lead research on customer insights and market trends to uncover new opportunities</li><li>Oversee new product initiatives from concept through launch</li><li>Work closely with cross-functional teams and external partners to ensure smooth project delivery</li><li>Support sales teams with launch materials and plans</li><li>Manage innovation launch execution and lifecycle plannin</li></ul>
We are looking for a highly skilled Project Manager to spearhead the launch of an innovative new product. This role requires a strategic leader who can manage complex projects, collaborate with diverse teams, and ensure seamless execution from concept to market introduction. If you have a passion for driving results and thrive in dynamic environments, we want to hear from you.<br><br>Responsibilities:<br>• Develop and implement detailed project plans and timelines to support the successful launch of a new product.<br>• Collaborate with cross-functional teams, including marketing, engineering, sales, and product design, to align project objectives and organizational goals.<br>• Manage the entire product development lifecycle, ensuring milestones are met and deliverables adhere to quality standards.<br>• Monitor project budgets and allocate resources effectively, balancing competing priorities while staying within financial scope.<br>• Identify potential risks and devise proactive strategies to mitigate challenges throughout the project.<br>• Oversee testing phases, such as beta trials and pilot programs, gathering customer feedback to refine the product.<br>• Resolve issues promptly to keep the project on track and maintain alignment with deadlines.<br>• Facilitate the transition of the product to production and market teams, ensuring operational readiness for launch.<br>• Analyze post-launch performance and recommend improvements to optimize results.<br>• Utilize project management tools and platforms to track progress and communicate updates effectively.
<p><strong>Key Responsibilities</strong></p><ul><li>Strategically implement the security program by translating high-level plans into targeted initiatives and monitor projects through robust milestone, risk, and deliverable management. Lead collaborative working sessions and deliver articulate, insightful status briefings to stakeholders.</li><li>Oversee enterprise risk management, partnering closely with Security Compliance to maintain an authoritative risk register. Facilitate risk remediation across systems and business units, while supporting audit procedures and expertly addressing partner and customer security assessments.</li><li>Champion the institutionalization of security governance by orchestrating the deployment and integration of policies and standards. Ensure the creation and dissemination of practical operating procedures, proactively identify operational deficiencies, and advocate for progressive enhancements in security maturity.</li><li>Direct sophisticated Identity and Access Management (IAM) operations, embracing end-to-end lifecycle processes (onboarding, transitions, separation), role-based access control, periodic entitlement reviews, and privileged access oversight. Collaborate with IT and business application owners for seamless MFA/SSO deployments and continuously optimize IAM for organizational agility.</li><li>Advance protection of sensitive and regulated data—particularly PHI—through rigorous data classification, handling protocols, and comprehensive encryption standards. Drive enterprise-wide adoption of effective key management and fine-tune Data Loss Prevention (DLP) strategies in partnership with internal stakeholders.</li><li>Coordinate security operations and incident management as the primary liaison to MDR/MSSP partners. Continually enhance incident response methodologies, escalation mechanisms, and contact lists, while orchestrating simulation exercises and post-incident analyses to reinforce organizational preparedness.</li><li>Lead the rhythm of vulnerability and patch management by administering scan cycles, prioritization, and remediation in alignment with SLA commitments. Closely partner with technical teams to verify resolutions and communicate the risk landscape underlying remediation efforts.</li><li>Strengthen third-party risk governance by collaborating with compliance, procurement, and legal teams throughout vendor evaluation, tiering, and diligence processes. Define and monitor security standards for external relationships, ensuring alignment with organizational obligations and best practices.</li><li>Administer Business Continuity and Disaster Recovery (BC/DR) initiatives by maintaining structured testing calendars, scenario playbooks, and evidence collection protocols for mission-critical systems. Facilitate exercises and post-test remediation to bolster resilience and continuity of clinical and operational services.</li><li>Enable a robust Secure Software Development Lifecycle (SSDLC) by championing minimum security checkpoints (e.g., SAST, DAST, dependency scanning), providing mentorship to development teams on secure architecture, and fostering security-driven innovation in support of strategic organizational goals.</li><li>Steward security culture and talent development by coordinating immersive training programs, phishing simulations, and reporting key performance indicators to leadership. Mentor direct reports and junior team members, fostering a spirit of curiosity, initiative, and continual professional advancement.</li></ul><p><br></p>
We are looking for a meticulous Paralegal to join our team in Highland, Utah. This is a long-term contract position where you will play a vital role in supporting legal operations, particularly within the labor and employment sector. If you have a strong background in legal research, case management, and client interaction, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct in-depth research on labor-related issues, including workplace safety, discrimination, contract negotiations, and compensation matters.<br>• Draft and file legal documents such as briefs, motions, contracts, complaints, and correspondence for labor and employment cases.<br>• Manage case files by organizing and maintaining records for disputes involving workers' compensation, layoffs, or workplace safety violations.<br>• Gather facts and evidence by interviewing clients, witnesses, and employers, as well as compiling relevant documentation for labor law cases.<br>• Provide litigation support by assisting attorneys with court filings, discovery, and preparation for hearings, mediations, or trials.<br>• Interact with clients to conduct intake, manage communications, and coordinate depositions, mediations, and court schedules.<br>• Oversee the lifecycle management of company insurance policies, including general liability, workers’ compensation, and liability coverage.<br>• Support contract administration by reviewing, modifying, and managing labor-related agreements.
<p><strong>Key Responsibilities:</strong></p><ul><li>Spearhead testing initiatives for significant customer implementations, ensuring seamless collaboration between the client’s testing teams and internal QA resources.</li><li>Rapidly acquire understanding of both the product and its operational domain.</li><li>Provide subject matter guidance to the team to uphold robust quality assurance methodologies.</li><li>Take ownership for the quality of software delivery and overall implementation success.</li><li>Ensure that project processes and technologies are effectively leveraged to meet quality goals.</li><li>Promote adherence to established standards, best practices, and drive the creation of high-performing, scalable, and repeatable solutions.</li><li>Remain up-to-date with ongoing developments across our platform and product releases.</li><li>Foster continuous innovation and improvement across platform and product offerings.</li><li>Partner with technical and business units to support process implementation and drive technical advancement.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science or related field (Associate degree with proven experience is also considered).</li><li>Hands-on experience in both automated and manual testing disciplines.</li><li>Proven skills in test case management with strong knowledge of test automation frameworks.</li><li>Exposure to various testing types, including Smoke, Acceptance, Functional, and Regression Testing.</li><li>Experience managing and prioritizing defects throughout the development lifecycle.</li><li>Strong understanding of automation design patterns.</li><li>Proficiency in GIT, Jenkins, and other developer tools.</li><li>Demonstrated commitment to product quality and advocacy for the customer experience.</li><li>Familiarity with web technologies such as Java/J2EE, JavaScript, XML, HTML, CSS, HTTP/S, JSP, database technologies (SQL, Oracle, DB2), DMS, Web Services, LDAP, and related tools.</li><li>Competency with systems administration technologies, preferably cloud platforms like AWS.</li><li>Solid grasp of platform architecture and product development environments.</li><li>Technically hands-on, actively supporting team members as needed.</li><li>Exceptional written and verbal communication skills, with an emphasis on documentation and cross-functional collaboration.</li><li>Excellent problem-solving, analytical, reasoning, and negotiation abilities.</li><li>AGILE development experience.</li><li>Team leadership and coaching capability.</li></ul><p><strong>Desired Attributes:</strong></p><ul><li>Enthusiasm for working within small, fast-growing organizations.</li><li>Self-starter mentality, eager for professional growth and new challenges.</li><li>Strong desire to broaden knowledge within multiple security domains.</li><li>Results-driven, dependable, and upholds professional integrity.</li><li>Consistent career history; experience in startup or entrepreneurial environments is a plus</li></ul>
