We are seeking a friendly, solution-oriented Customer Service Representative to join our team on a contract-to-permanent basis. This role is perfect for someone who enjoys helping others, communicates clearly, and thrives in a fast-paced environment. The ideal candidate will be the first point of contact for customers and will play a key role in ensuring a positive experience. Responsibilities: Handle inbound and outbound customer calls and emails Resolve customer inquiries, complaints, and issues efficiently and professionally Document customer interactions and maintain accurate records Provide product/service information and support Collaborate with internal teams to ensure customer satisfaction Follow up with customers to ensure resolution and satisfaction
We are looking for a Claims Admin Support Specialist to join our team in Maitland, Florida. This role involves performing a variety of administrative and clerical tasks, ensuring office operations run smoothly under direct supervision. As this is a long-term contract position, it offers stability and an opportunity to contribute to a dynamic work environment.<br><br>Responsibilities:<br>• Maintain and manage the inventory of office supplies to ensure availability for daily operations.<br>• Operate and oversee office equipment such as fax machines, printers, and copiers, ensuring proper functionality.<br>• Coordinate document shredding services with external vendors to uphold confidentiality standards.<br>• Handle document management tasks, including retrieving files, making copies, and delivering documents as needed.<br>• Draft routine correspondence and respond to visitor inquiries with professionalism and efficiency.<br>• Open, sort, and distribute incoming mail and packages, including deliveries from FedEx and other couriers.<br>• Assist in organizing meetings, coordinating record retention, and performing additional clerical support as requested.<br>• Conduct research and compile reports based on leadership requests to support decision-making processes.<br>• Occasionally travel to fulfill job-related duties and meet organizational needs.
<p>We are looking for an experienced Payroll Supervisor, Manager, or Director to oversee payroll operations in Louisville, Kentucky. This role is essential in ensuring payroll processes are completed accurately, efficiently, and in compliance with company policies and multi-state regulations. The ideal candidate will demonstrate exceptional leadership, customer service skills, and a commitment to continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the accurate and timely processing of payroll for employees at all levels.</p><p>• Utilize and maintain timekeeping and HR information systems, including employee self-service platforms.</p><p>• Handle special payments such as contracts, stipends, and other compensation in alignment with company policies.</p><p>• Build strong relationships with leadership and HR staff to ensure seamless payroll operations.</p><p>• Adhere to strict corporate internal controls and deadlines to maintain compliance.</p><p>• Research and resolve payroll-related issues for managers and employees, providing clear and effective solutions.</p><p>• Develop and deliver training programs focused on payroll procedures and timekeeping systems.</p><p>• Identify opportunities for process improvements to enhance payroll accuracy, efficiency, and overall functionality.</p><p>• Stay informed about multi-state payroll regulations and company policies, maintaining relevant employee resources.</p><p>• Exhibit professionalism, discretion, and sound judgment in interactions with colleagues, customers, and external parties.</p>
We are looking for a dedicated Administrative Assistant to join our team on a contract basis in Louisville, Kentucky. This role requires a highly organized individual to support the maintenance department with administrative tasks, including managing time and attendance records. The position offers a dynamic work environment, with the potential to transition into a permanent role based on performance.<br><br>Responsibilities:<br>• Maintain accurate records of employee time and attendance, ensuring compliance with organizational policies.<br>• Perform data entry tasks with precision, updating and managing payroll systems such as ADP.<br>• Provide administrative support to the maintenance department, including scheduling and document preparation.<br>• Organize and manage office files, ensuring easy access to important documents.<br>• Communicate effectively with team members and other departments to relay information and resolve issues.<br>• Assist in the preparation of reports and presentations as needed.<br>• Monitor office supplies and coordinate orders to ensure a well-functioning workspace.<br>• Handle inquiries and correspondence professionally, maintaining a high level of customer service.<br>• Support onboarding processes for new hires, including documentation and orientation scheduling.
<p>Robert Half is actively searching for a Delinquent Accounts Specialist with a positive attitude and strong communication skills. Spanish/English bilingual skills not mandatory, but a definite plus. This position in the Frankfort, Kentucky region is a contract/temporary to hire opportunity working with a housing organization to address delinquent mortgage accounts. Please see the details below and apply today for immediate consideration. If you don’t have exact experience, but feel that your skills apply, please feel free to submit your application. </p><p> </p><p>Your responsibilities in this role:</p><p> </p><p>- Receive/Place inbound/outbound telephone calls with delinquent borrowers to establish contact and identity for the true reason for default</p><p> </p><p>- The position would entail placing borrowers on an informal repayment plan or making the determination to refer them to an intervention team for more analytical review</p><p> </p><p>- Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries</p><p> </p><p>- Review and process payments received on daily suspend and unapplied reports</p><p> </p><p>- Generate and follow up on required correspondence to ensure compliance</p><p> </p><p>- Lead all billing and reporting activities according to deadlines</p><p> </p><p>- Ensure mortgage borrower properties are in compliance with regulations and requirements</p><p> </p><p>- Maintain and update customer files to ensure data integrity</p><p> </p><p>- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment</p>
