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12 results for Customer Service in Woodland Hills, UT

Senior Help Desk/Desktop Support Analyst

Draper, UT
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for a Senior Help Desk/Desktop Support Analyst to provide dependable technical support and deliver a high-quality experience for employees across the organization. This role is based in Draper, Utah, and is suited to someone who enjoys diagnosing issues, guiding users through solutions, and keeping support requests moving efficiently. The ideal candidate brings strong desktop support knowledge, clear communication skills, and the ability to balance day-to-day service needs with ongoing improvements to support processes. Responsibilities: • Manage incoming incidents and service requests from initial intake through final resolution, ensuring each case is documented accurately and handled in a timely manner. • Assist employees with technical issues involving desktops, user accounts, access permissions, and core workplace systems while maintaining a thorough and attentive support experience. • Communicate status updates clearly to end users and set realistic expectations throughout the troubleshooting and resolution process. • Route complex problems to the appropriate technical teams when needed, while monitoring urgency, service targets, and business impact. • Provide hands-on support for Microsoft Windows environments, Active Directory administration, group policy tasks, and Citrix-based user access. • Create and maintain support documentation, knowledge resources, and process guides that help improve consistency and reduce repeat incidents. • Identify patterns in recurring technical problems and recommend practical steps to strengthen reliability and user productivity. • Contribute to infrastructure or support-related initiatives as needed, including assigned IT projects and operational improvements.
2026-07-02T17:30:09Z

Sales Account Executive

Salt Lake City, UT
onsite
Permanent / Full Time
85000.00 - 170000.00 USD / Yearly
We are looking for a driven Sales Account Executive to grow customer relationships and identify new business opportunities in Salt Lake City, Utah. This position focuses on building consultative partnerships within the folding carton market, helping clients find solutions that align with their operational and commercial goals. The ideal candidate is comfortable managing the full sales cycle, balancing prospecting, account development, and ongoing customer support while working toward ambitious revenue targets. Responsibilities: • Identify and pursue potential business opportunities through research, industry networking, trade events, directories, and digital lead sources. • Meet with customers to assess current challenges, anticipate future needs, and recommend packaging solutions that support their objectives. • Create and deliver persuasive sales presentations, including site visits and facility walkthroughs, to showcase capabilities and build client confidence. • Partner with customers on onboarding, training, and agreement coordination to support a smooth start to the business relationship. • Collaborate closely with customer service and internal teams to ensure commitments are fulfilled and service expectations are consistently achieved. • Address client concerns promptly by investigating issues, coordinating resolution efforts, and maintaining strong account relationships. • Monitor market activity, customer feedback, and industry developments to uncover trends and strengthen sales strategy. • Lead commercial discussions with customers regarding pricing, product specifications, and delivery expectations to secure mutually beneficial agreements. • Prepare quotes, maintain accurate sales and order records, and evaluate performance against established sales goals on a regular basis. • Stay in contact with suppliers and other partners to track order progress and provide customers with timely updates as needed.
2026-07-02T17:30:09Z

Jr Systems Administrator

Sandy, UT
onsite
Temporary to Hire
30.00 - 40.00 USD / Hourly
We are looking for an IT Support Specialist to support our client in Sandy, Utah in a contract capacity with the potential to become permanent. This role is ideal for someone who enjoys solving technical issues thoroughly, partnering with others when needed, and delivering a high level of service to end users. The position supports a mix of desktop, network, server, and virtualization-related incidents, with an emphasis on strong documentation, clear communication, and dependable ticket resolution. Responsibilities:• Investigate escalated support requests in depth, complete meaningful troubleshooting, and document all findings and actions before involving higher-tier technical teams.• Diagnose connectivity problems across user devices, shared resources, and network paths, collaborating with infrastructure specialists to isolate root causes and restore service.• Support incidents connected to VMware-based environments by identifying common virtualization issues and assisting with resolution of access, performance, and system availability concerns.• Provide hands-on assistance with Windows desktop support, service desk requests, account access matters, and routine server-related issues affecting end users.• Step in to manage Tier I workload during busy periods, helping maintain service levels while ensuring tickets continue to move toward resolution.• Maintain accurate ticket notes, resolution details, and follow-up communication so cases are clearly tracked and efficiently handed off when necessary.• Work through both Tier I and Tier II incidents with a focus on ownership, timely closure, and a positive support experience for internal customers.• Travel on short notice when required to support business operations at domestic and international locations.
2026-07-10T14:38:37Z

Direct Sales Representative – Healthcare

South Jordan, UT
onsite
Permanent / Full Time
110000.00 - 150000.00 USD / Yearly
We are looking for an accomplished sales specialist to expand business within the healthcare market in Utah. This role is ideal for someone who understands the realities of clinical and care delivery environments and can translate that knowledge into meaningful client conversations. You will lead new business efforts from initial outreach through contract close, helping healthcare organizations strengthen worker safety through technology solutions. The position offers the chance to build strong relationships across home health, hospital, and behavioral health settings while contributing market insight to a growing team. Responsibilities: • Drive new business development across healthcare accounts by identifying prospects, initiating outreach, leading discovery, presenting solutions, and finalizing agreements. • Develop and maintain a strong pipeline focused on winning new customers within home health agencies, hospital systems, and behavioral health organizations. • Conduct consultative sales conversations to uncover operational and safety needs, then align recommendations to each organization's priorities. • Deliver effective product demonstrations, manage proposal and negotiation stages, and guide opportunities through complex purchasing processes. • Collaborate with cross-functional partners in marketing, product, and customer success to support smooth implementation and long-term account value. • Maintain accurate opportunity tracking and revenue forecasts in CRM systems to give leadership clear visibility into pipeline performance. • Represent the company at healthcare conferences, trade events, and association gatherings to build brand presence and generate leads. • Monitor industry regulations, accreditation expectations, and workplace safety requirements that influence healthcare buyers and their decision-making.
2026-07-07T16:38:43Z

Accounting Clerk

Bluffdale, UT
onsite
Permanent / Full Time
55000.00 - 70000.00 USD / Yearly
We are looking for an Accounting Clerk to support day-to-day financial operations in Bluffdale, Utah. This position combines receivables, payables, and credit review activities to help maintain accurate records, strengthen cash flow, and reduce financial exposure. The ideal candidate is organized, detail-focused, and comfortable working across multiple accounting processes while partnering with internal teams and external contacts. Responsibilities: • Prepare and issue customer billing documents, verify accuracy, and ensure invoices are delivered on schedule. • Apply incoming payments to the correct accounts, investigate variances, and keep customer balances fully reconciled. • Track outstanding receivables, contact customers regarding overdue balances, and help resolve billing or payment concerns. • Review supplier invoices against supporting documents, code expenses correctly, and process payments within required timelines. • Maintain vendor account information, reconcile statements, and address discrepancies related to invoicing or remittance. • Evaluate customer credit applications, conduct reference and credit checks, and recommend appropriate account terms and limits. • Monitor open credit exposure, identify potential risk trends, and coordinate with leadership on account approvals or changes. • Assist with month-end accounting tasks, including reconciliations, reporting, journal entry support, and audit documentation. • Organize financial records and collaborate with sales, operations, and finance personnel to support ongoing accounting activities.
2026-06-16T19:04:11Z

Bookkeeper

Draper, UT
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
We are looking for a detail-oriented Bookkeeper to support day-to-day financial operations for a contract assignment based in Draper, Utah. This Contract position is ideal for someone who is comfortable managing core accounting tasks with accuracy and consistency in a fast-paced environment. The role focuses on maintaining organized financial records, supporting payables and receivables, and ensuring account balances are properly reconciled. Experience working with QuickBooks and familiarity with construction-related accounting practices will be highly valuable in this position. Responsibilities: • Maintain accurate financial records by entering and updating transactions in QuickBooks on a regular basis. • Process vendor invoices, prepare payments, and monitor accounts payable activity to ensure timely disbursements. • Issue customer invoices, record incoming payments, and follow up on outstanding balances to support accounts receivable management. • Reconcile bank statements and internal financial records to identify discrepancies and keep accounts current. • Assist with tracking job-related costs and financial activity in support of construction industry bookkeeping needs. • Review financial data for completeness and accuracy, resolving routine issues as they arise. • Prepare basic financial reports and summaries to help stakeholders monitor daily accounting activity. • Support accounting process updates or system-related changes as needed while maintaining continuity in financial records.
2026-06-19T20:13:51Z

GL Accountant

Salt Lake City, UT
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for a detail-oriented GL Accountant to support core accounting operations in Salt Lake City, Utah. This position will play a key role in maintaining accurate financial records, preparing journal entries, and ensuring account balances are properly reconciled across cash, payroll, accruals, and other balance sheet areas. The ideal candidate brings strong general ledger experience, sound judgment, and the ability to collaborate across departments to resolve discrepancies and keep month-end activities on track. Responsibilities: • Perform weekly bank account reconciliations and record related activity such as service charges, card transactions, controlled disbursements, and other banking adjustments. • Oversee petty cash activity by tracking balances, maintaining supporting records, and completing routine reconciliations. • Review customer and miscellaneous receivable balances, partnering with internal teams to investigate variances and improve reporting accuracy. • Maintain prepaid expense schedules and post amortization entries so costs are recognized in the appropriate accounting periods. • Prepare payroll-related journal entries for weekly and biweekly cycles and work with the Payroll team to resolve exceptions or needed corrections. • Record benefit allocations and develop accrual entries for items such as medical and dental expenses using reasonable estimates and supporting analysis. • Reconcile accrued liability accounts, including tax-related balances, insurance items, and deferred revenue, while coordinating with departments on open issues. • Complete monthly sales tax filings and help ensure ongoing compliance with applicable tax requirements. • Support special account reconciliations, warranty and fleet-related accounting, revenue recognition needs, and the resolution of operational transaction errors through cross-functional follow-up.
2026-07-02T17:30:09Z

Billing Clerk

South Jordan, UT
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a detail-oriented Billing Clerk to support contract billing operations for a wholesale distribution organization in South Jordan, Utah. This is a Contract position suited for someone who can manage invoicing activities accurately, maintain organized financial records, and work comfortably in a computerized billing environment. The ideal candidate will contribute to timely collections, resolve billing-related issues, and help keep accounts receivable processes running smoothly. Responsibilities: • Prepare and process customer invoices with accuracy and according to established billing schedules. • Review billing data, confirm supporting details, and generate statements for customer accounts. • Monitor outstanding balances and follow up on open items to support collection efforts and improve payment timeliness. • Update and maintain billing information within computerized systems, including Oracle, to ensure reliable records. • Research discrepancies, investigate account questions, and coordinate with internal teams to resolve billing concerns. • Apply payments, reconcile account activity, and assist with maintaining accurate accounts receivable balances. • Produce routine billing reports and help track transaction history for financial review. • Adjust quickly to changing priorities, procedures, or workload demands while maintaining accuracy and service quality.
2026-06-12T20:18:44Z

Project Manager

West Jordan, UT
onsite
Permanent / Full Time
75000.00 - 125000.00 USD / Yearly
Position SummaryThe Project Manager I is responsible for executing small to standard projects and may also support larger projects. This role is accountable for delivering projects safely, on time, within specifications, and within budget while following internal project management standards and best practices.The Project Manager I is expected to uphold key principles in the areas of safety, quality, and productivity.Safety<ul><li>Comply with OSHA regulations</li><li>Identify potential safety concerns and take corrective action</li><li>Report safety violations through the appropriate chain of command</li></ul>Quality<ul><li>Ensure the quality of installations and project deliverables meets contractual requirements</li></ul>Productivity<ul><li>Follow internal project management procedures, systems, and best practices to ensure successful project delivery</li></ul>Key Responsibilities<ul><li>Manage and deliver small to standard projects on time, within scope, and within budget</li><li>Monitor project performance and financial objectives through project closeout</li><li>Maintain accurate and current project information in the internal ERP system in accordance with established procedures</li><li>Oversee day-to-day project activities</li><li>Help maintain strong client relationships throughout the project lifecycle</li><li>Process and track change orders in compliance with contractual requirements and internal procedures</li><li>Develop and maintain project plans and schedules according to internal project management standards</li><li>Lead and coordinate the project team, including kickoff meetings and other internal project meetings</li><li>Coordinate with cross-functional departments to ensure tasks, milestones, and quality checkpoints are completed on time and according to project requirements</li><li>Review and manage technical calculations, specifications, and outstanding technical tasks to ensure project compliance</li><li>Partner closely with Supply Chain to support procurement and material coordination in accordance with internal procedures</li><li>Prepare and approve reception protocols and installation acceptance documentation</li><li>Schedule and oversee project startup activities</li><li>Prepare and submit project status reports to leadership and direct management</li></ul>Additional InformationThis job description is not intended to be exhaustive and does not constitute a contract of employment. The employee may be asked to perform other duties as assigned by their supervisor. The company reserves the right to revise this job description at any time.
2026-06-18T14:08:47Z

Network Engineer

Lehi, UT
onsite
Temporary / Contract
62.00 - 75.00 USD / Hourly
We are seeking an experienced Contract Network Engineer to support our client's infrastructure team on a 4-6 month engagement. The ideal candidate brings hands-on expertise with enterprise firewall, load balancing, and routing/switching technologies, and can hit the ground running with minimal ramp-up time. Key Responsibilities Design, configure, and troubleshoot Palo Alto firewalls, including security policies, NAT, VPN, and threat prevention profilesManage and optimize F5 load balancers (LTM/GTM), including virtual servers, pools, and SSL offloadingConfigure and maintain Cisco routing and switching infrastructure (routers, switches, VLANs, BGP/OSPF, STP, QoS)Collaborate with internal teams to document network changes and maintain up-to-date network diagramsIdentify and resolve network performance issues and security gapsFollow change management procedures and participate in after-hours maintenance windows as neededTravel to local datacenter on occasion
2026-06-26T21:08:36Z

Warehouse Assistant

West Valley City, UT
remote
Temporary / Contract
16.00 - 16.00 USD / Hourly
The Warehouse Assistant plays a key role in supporting the daily operations of the warehouse by ensuring inventory is received, organized, stored, and shipped accurately and efficiently. This position is responsible for assisting with shipping and receiving activities, preparing customer orders, maintaining inventory accuracy, and keeping the warehouse clean, organized, and safe. The ideal candidate enjoys hands-on work, thrives in a fast-paced environment, and takes pride in maintaining high standards of quality and accuracy.On a day-to-day basis, the Warehouse Assistant will unload incoming deliveries, inspect shipments for accuracy or damage, and organize products within designated storage areas. They will pick, pack, label, and prepare outgoing orders according to company standards while ensuring all shipments are completed on schedule. This role also includes replenishing inventory, performing cycle counts, updating inventory records, and assisting with regular stock audits to maintain accurate inventory levels.The Warehouse Assistant works closely with warehouse staff, supervisors, and other departments to ensure materials and products move efficiently throughout the facility. They may operate equipment such as pallet jacks, hand trucks, forklifts (if certified), and handheld scanners while following all company safety policies and procedures. Maintaining a clean, organized, and hazard-free warehouse is an essential part of the role, including disposing of packing materials, organizing workstations, and ensuring aisles remain clear.
2026-07-09T18:00:17Z

Microsoft Security Engineer

Sandy, UT
remote
Temporary / Contract
62.00 - 67.00 USD / Hourly
Our client is looking for an experienced Microsoft Security Engineer to strengthen and enhance a Microsoft-centric security environment in Utah. This long-term contract position is ideal for an individual who can secure cloud and identity platforms, guide governance and compliance efforts, and provide practical risk insight to both technical teams and business leaders. The role focuses on protecting Azure and Microsoft 365 ecosystems, improving endpoint and network security, and helping the organization stay ahead of evolving threats, including risks related to AI-enabled tools. This person will be responsible for <ul><li>Managing outcomes from audits and testing</li><li>Tracking critical findings</li><li>Driving remediation efforts</li><li>Holding teams accountable for closure</li><li>Monitoring findings</li><li>Coordinating corrective actions</li><li>Communicating status updates</li></ul> Other Responsibilities: • Lead the design and enhancement of security controls across Azure and Microsoft 365 environments, with a strong focus on the Microsoft Defender suite and tenant-wide protection strategies.• Build and refine cloud security architecture for Azure workloads by applying native controls, policy standards, secure landing zone practices, and protections for platform and software services.• Strengthen identity security through Entra ID administration, Conditional Access design, Privileged Identity Management, and Zero Trust principles across hybrid and multi-tenant environments.• Assess and improve governance, compliance, and audit readiness by supporting control reviews, risk assessments, and compliance initiatives using frameworks such as ISO 27001 and Microsoft Purview.• Evaluate and optimize network security measures, including segmentation strategy, firewall configurations, private connectivity, DDoS safeguards, and traffic analysis across cloud tenants.• Translate technical security findings into clear risk updates, posture reports, and audit summaries for executives, project stakeholders, and operational teams.• Advance endpoint protection by enforcing secure device baselines, compliance policies, attack surface reduction measures, and application control across managed systems.• Support the security approach for Microsoft Copilot and other AI-related technologies by identifying exposure points and recommending appropriate safeguards.• Contribute to incident response, threat hunting, and security monitoring efforts by using Microsoft Sentinel, threat intelligence sources, and forensic review techniques in Windows and Azure environments.• Review and improve security automation through scripting and infrastructure-as-code practices, including PowerShell, KQL, Logic Apps, and cloud deployment templates where appropriate.
2026-07-02T17:30:09Z