<p>We are seeking a motivated and customer-focused <strong>Customer Service Representative</strong> to join our team. In this role, you will be the primary point of contact for customers, ensuring their inquiries are handled promptly and professionally while delivering an exceptional experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction.</li><li>Document interactions and maintain detailed records in the CRM system.</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary.</li><li>Stay informed about products, services, and company policies to provide accurate information.</li></ul>
<p>Candidates should have hands-on experience launching new products in consumer or commercial markets. The role supports the Brand Manager in executing growth strategy by discovering and developing promising product opportunities, managing projects from ideation to market launch, and delivering strong results. You’ll lead research on market trends and customer needs, and oversee the full process of bringing new products to market. This position carries P& L responsibility for assigned innovations and reports directly to the Brand Manager, Innovation.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support development of the Food Service innovation strategy</li><li>Help pinpoint and prioritize core product improvements to protect market position</li><li>Assist in building a dynamic 5-year innovation pipeline</li><li>Lead research on customer insights and market trends to uncover new opportunities</li><li>Oversee new product initiatives from concept through launch</li><li>Work closely with cross-functional teams and external partners to ensure smooth project delivery</li><li>Support sales teams with launch materials and plans</li><li>Manage innovation launch execution and lifecycle plannin</li></ul>
We are looking for a detail-oriented Staff Accountant specializing in billing to join our team in Salt Lake City, Utah. In this role, you will be responsible for ensuring accurate client billing, resolving payment issues, and supporting financial operations. This is a long-term contract position offering the opportunity to collaborate across departments and contribute to improving billing processes.<br><br>Responsibilities:<br>• Manage daily billing operations, including generating invoices and reconciling accounts for discrepancies.<br>• Respond to client inquiries related to billing issues, payment disputes, and account adjustments promptly and professionally.<br>• Maintain and review billing documentation to ensure accuracy and compliance with established standards.<br>• Identify opportunities to enhance billing workflows and assist in implementing scalable systems.<br>• Collaborate with Finance, Sales, Support, and Product teams to align billing practices with client needs and system requirements.<br>• Support audits, ad hoc projects, and client-specific billing requests as needed.<br>• Utilize financial tools such as QuickBooks to manage accounts payable, accounts receivable, and general ledger tasks.<br>• Conduct month-end close activities, including journal entries and bank reconciliations.<br>• Contribute to cross-functional initiatives aimed at improving billing accuracy and operational efficiency.
We are looking for a highly skilled Project Manager to spearhead the launch of an innovative new product. This role requires a strategic leader who can manage complex projects, collaborate with diverse teams, and ensure seamless execution from concept to market introduction. If you have a passion for driving results and thrive in dynamic environments, we want to hear from you.<br><br>Responsibilities:<br>• Develop and implement detailed project plans and timelines to support the successful launch of a new product.<br>• Collaborate with cross-functional teams, including marketing, engineering, sales, and product design, to align project objectives and organizational goals.<br>• Manage the entire product development lifecycle, ensuring milestones are met and deliverables adhere to quality standards.<br>• Monitor project budgets and allocate resources effectively, balancing competing priorities while staying within financial scope.<br>• Identify potential risks and devise proactive strategies to mitigate challenges throughout the project.<br>• Oversee testing phases, such as beta trials and pilot programs, gathering customer feedback to refine the product.<br>• Resolve issues promptly to keep the project on track and maintain alignment with deadlines.<br>• Facilitate the transition of the product to production and market teams, ensuring operational readiness for launch.<br>• Analyze post-launch performance and recommend improvements to optimize results.<br>• Utilize project management tools and platforms to track progress and communicate updates effectively.
<p>We are looking for a Credentialing Analyst to join our team in Provo, Utah. In this long-term contract position, you will play a pivotal role in ensuring financial accuracy while delivering exceptional experiences to stakeholders. This role requires a detail-oriented, strategic thinker who can collaborate across teams and drive process improvements to support organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Ensure the accuracy of company sales, renewals, and financial forecasting by managing detailed processes.</p><p>• Communicate complex financial policies and technical information clearly.</p><p>• Identify opportunities for process improvement and efficiency across upstream and downstream teams.</p><p>• Collaborate with finance, sales, and customer success teams to address challenges and implement best practices.</p><p>• Maintain stakeholder relationships with professionalism, ensuring a positive customer experience.</p><p>• Manage high volumes of stakeholder requests within established response timelines and monthly accounting deadlines.</p><p>• Contribute to a positive team environment by working collaboratively with colleagues.</p><p>• Support billing accuracy and forecasting efforts with meticulous attention to detail.</p>
We are looking for a meticulous Paralegal to join our team in Highland, Utah. This is a long-term contract position where you will play a vital role in supporting legal operations, particularly within the labor and employment sector. If you have a strong background in legal research, case management, and client interaction, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct in-depth research on labor-related issues, including workplace safety, discrimination, contract negotiations, and compensation matters.<br>• Draft and file legal documents such as briefs, motions, contracts, complaints, and correspondence for labor and employment cases.<br>• Manage case files by organizing and maintaining records for disputes involving workers' compensation, layoffs, or workplace safety violations.<br>• Gather facts and evidence by interviewing clients, witnesses, and employers, as well as compiling relevant documentation for labor law cases.<br>• Provide litigation support by assisting attorneys with court filings, discovery, and preparation for hearings, mediations, or trials.<br>• Interact with clients to conduct intake, manage communications, and coordinate depositions, mediations, and court schedules.<br>• Oversee the lifecycle management of company insurance policies, including general liability, workers’ compensation, and liability coverage.<br>• Support contract administration by reviewing, modifying, and managing labor-related agreements.
<p>Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.</p><p>• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.</p><p>• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.</p><p>• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.</p><p>• Lead efforts to harmonize financial processes and reporting structures across international teams.</p><p>• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.</p><p>• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.</p><p>• Develop training materials and lead knowledge transfer sessions for finance personnel.</p><p>• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.</p><p>• Provide strategic input to enhance global financial processes and reporting capabilities.</p>
