<p>Robert Half is seeking a friendly, professional, and organized individual to join a local team as a Part-Time Receptionist. As the first point of contact for our clients and visitors, the ideal candidate will represent our company with enthusiasm and deliver exceptional service. This is a fantastic opportunity to gain experience in a dynamic and fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome clients, visitors, and staff with warmth and professionalism.</li><li>Answer, screen, and route incoming calls to appropriate departments.</li><li>Schedule and manage appointments using our booking system.</li><li>Maintain a clean and organized reception area.</li><li>Receive and distribute mail, packages, and deliveries.</li><li>Provide administrative support to various departments as needed.</li><li>Monitor office supplies and other materials for the reception area and replenish as required.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Part-Time Accounting Specialist to join a dynamic non-profit organization in Trenton, NJ. This Contract-to-Permanent position offers an excellent opportunity to contribute to meaningful community-focused initiatives while building your accounting expertise. The ideal candidate is eager to grow professionally and thrives in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p><strong>Data Entry and Recordkeeping:</strong></p><ul><li>Manage the entry of financial transactions into accounting systems accurately and promptly.</li><li>Maintain organized and up-to-date records of invoices, purchase orders, and receipts.</li></ul><p><strong>Accounts Payable and Receivable Support:</strong></p><ul><li>Process accounts payable, including invoice verification and payment preparation.</li><li>Assist in accounts receivable functions, including billing and processing payments.</li></ul><p><strong>Reconciliation:</strong></p><ul><li>Perform routine reconciliation of bank statements and other financial accounts.</li><li>Investigate and resolve discrepancies promptly.</li></ul><p><strong>Reporting and Documentation:</strong></p><ul><li>Assist with generating financial reports for internal use or external audits.</li><li>Ensure compliance with financial procedures and policies.</li></ul><p><br></p>
<p>We are looking for a highly organized and dependable Part-Time Accounts Receivable Specialist to join our team in Princeton, NJ. In this Contract-to-Permanent position, you will play a critical role in managing customer payments and ensuring financial accuracy within a high-volume environment. This is an excellent opportunity for a detail-oriented individual seeking to contribute to an efficient and collaborative finance team.</p><p><br></p><p>Responsibilities:</p><p>• Process and accurately apply customer payments made via wire transfers, credit cards, checks, and other methods.</p><p>• Review customer accounts regularly to reconcile balances and identify discrepancies.</p><p>• Monitor aging reports and collaborate with team members to follow up on outstanding collections.</p><p>• Investigate issues related to unapplied cash and resolve payment discrepancies promptly.</p><p>• Coordinate with billing and customer service teams to address account-related concerns.</p><p>• Prepare and distribute weekly and monthly accounts receivable reports.</p><p>• Maintain detailed and organized financial records to support accurate reporting and audits.</p>
<p>We are looking for a highly skilled <strong><u>*NY Barred Only* Part-Time Commercial Real Estate Transactional Attorney</u></strong> with expertise in real estate finance to join our team on a contract basis. This part-time role offers an exciting opportunity to work on complex real estate finance transactions, representing borrowers in sophisticated legal matters. The position is based in New York, New York, and requires someone with a strong background in commercial real estate law and transactional expertise.</p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and negotiate comprehensive loan agreements and associated transactional documents.</p><p>• Provide legal advice to clients on intricate real estate finance matters, including foreclosure and non-residential property issues.</p><p>• Address and manage corporate and commercial legal matters as they arise during client engagements.</p><p>• Collaborate with internal teams and clients to facilitate seamless execution of complex transactions.</p><p>• Ensure compliance with applicable laws and regulations throughout all stages of transactional processes.</p>
<p><strong><em><u>This is a PART-TIME ROLE!!</u></em></strong></p><p><br></p><p><strong>Shift Schedule:</strong></p><ul><li>Part-time: Tuesday, Wednesday, and Thursday</li><li>Hours: 7:30 AM – 4:30 PM</li><li>Schedule based on busy office days</li></ul><p><strong>Job Summary:</strong></p><p>The Workplace Experience Coordinator provides exceptional front-of-house services to employees and guests. This role ensures a welcoming and professional environment by managing reception services, wayfinding, lobby appearance, visitor tracking and reporting, refreshments, campus tours, meeting support, and various workplace services as needed.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Warmly greet all employees and visitors entering the facility.</li><li>Answer phone calls in a professional and friendly manner.</li><li>Manage and maintain accurate records and logs of service requests.</li><li>Provide timely and thorough responses to employee and visitor inquiries.</li><li>Coordinate and confirm recreational, dining, and business activities.</li><li>Represent the Workplace Concierge team as the point-of-contact for the facilities team.</li><li>Follow and support property-specific security and emergency procedures.</li><li>Respond calmly and efficiently to emergency situations and make appropriate notifications.</li><li>Assist with mail and package handling, including shipping and cleaning support.</li><li>Provide support with event coordination including setup, breakdown, and delivery of supplies.</li><li>Assist with onboarding and workplace services such as office supplies and maintenance work orders.</li></ul><p><br></p>
NEW OPPORTUNITY in Huntingdon Valley for a full or part time Bookkeeper/Administrative Assistant for a busy and growing Tax Office. This position is 100% on site and will begin immediately. The hours for this position are flexible and can be part time or full time.<br><br>In this role you will complete complex bank reconciliations and prepare them for CPA review. Experience using QuickBooks Desktop and QuickBooks online is required. <br><br>You will also be asked to assist with:<br>Supporting the preparation and assembly of tax returns.<br>Performing data entry and other administrative functions.<br>Collaborating with the team to streamline operational processes.<br><br>Qualifications:<br>Previous bookkeeping experience is required.<br>Strong numerical and organizational skills.<br>High attention to detail and adaptability to learn in a fast-paced environment.<br>Reliable, self-starter, and team-oriented with excellent communication skills.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1870. Thank you!
We are looking for an organized and detail-oriented Inventory Clerk to join our team on a contract basis in Paramus, New Jersey. In this role, you will play a key part in managing inventory processes and supporting supply chain operations. This part-time position offers an opportunity to contribute to a dynamic environment while ensuring accuracy and efficiency in inventory-related tasks.<br><br>Responsibilities:<br>• Maintain accurate records of inventory levels and update systems as needed.<br>• Conduct audits to ensure inventory data aligns with physical stock.<br>• Utilize ERP systems to track and manage inventory processes.<br>• Create and analyze charts and graphs to monitor inventory trends.<br>• Handle inbound calls and address inquiries related to inventory.<br>• Perform clerical duties such as data entry and filing to support inventory operations.<br>• Collaborate with supply chain teams to ensure smooth inventory flow.<br>• Assist in generating reports to provide insights on inventory performance.<br>• Ensure compliance with company standards and procedures for inventory management.<br>• Support the implementation of inventory management technologies and tools.
<p>Robert Half is seeking a Commercial Litigation Paralegal to support a dynamic legal team handling complex business disputes. This is a remote opportunity with monthly in-person meetings, ideal for a detail-oriented professional with strong commercial litigation experience.</p><p><strong> </strong></p><p><strong>Location: </strong>Remote (must attend monthly on-site meetings)</p><p><strong>Schedule:</strong></p><ul><li><strong>Contract:</strong> Part-Time (20–25 hours/week, Monday–Friday)</li><li><strong>Permanent:</strong> Full-Time (40 hours/week)</li></ul><p><strong>Technology: </strong>All necessary technology provided</p><p><strong>Duration: </strong>Temp-to-Perm</p><p><strong>Pay Rate: </strong>$40+ per hour</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and file pleadings, motions, subpoenas, and discovery documents</li><li>Assist attorneys in mediation, arbitration, and trial preparation</li><li>Manage a portfolio of approximately 120 active cases, ensuring efficiency and compliance.</li><li>Conduct legal research and summarize findings</li><li>Organize and maintain electronic and physical case files</li><li>Prepare court bundles and exhibits</li><li>Schedule depositions, hearings, and client meetings</li><li>Coordinate with attorneys and other team members to provide litigation support in commercial cases.</li><li>Perform conflict checks and open new matters in the practice management system</li><li>Maintain attorney calendars and deadlines</li></ul><p><br></p>
<p>Looking for a Family Office Tax Acct who is looking for stability of a full-time role, but the flexibility of a part-time role.</p><p><br></p><p>Person will work in office 3 days per week, that's it!</p><p><br></p><p>Need family office experience in both tax and accounting. </p><p><br></p><p>If you meet the criteria let's discuss.</p><p><br></p><p>Joe.ciavardini@roberthalf</p><p><br></p><p><br></p>
<p>Robert Half is seeking a highly qualified <strong>Real Estate Finance Attorney</strong> to support a sophisticated legal team handling complex commercial real estate finance transactions. This part-time remote role is ideal for an attorney with deep experience in structured finance and institutional real estate matters.</p><p><br></p><p> <strong>Real Estate Finance Attorney – Contract Role</strong></p><p> <strong>Location:</strong> Remote (Firm based in New York, NY)</p><p> <strong>Schedule:</strong> Part-Time (16–34 hours/week)</p><p> <strong>License Requirement:</strong> Must be licensed to practice law in the State of New York</p><p> <strong>Technology:</strong> All necessary equipment provided</p><p> <strong>Pay Rate:</strong> $100/ hour </p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft, review, and negotiate loan documents, purchase agreements, and related transactional materials</li><li>Advise clients on financing structures, risk mitigation, and regulatory compliance</li><li>Coordinate with lenders, borrowers, and third-party counsel to facilitate closings</li><li>Conduct due diligence and manage documentation for commercial real estate transactions</li><li>Ensure alignment with applicable laws, including New York real estate and finance regulations</li></ul><p><br></p>
<p><strong>Robert Half’s client</strong> is looking for a Litigation Paralegal or Associate to join a small, agile legal team supporting active litigation matters. This is a part-time, contract role ideal for someone with strong litigation experience, particularly in managing discovery under expedited timelines.</p><p> </p><p><strong>Hours:</strong> 10–20 hours/week</p><p> <strong>Duration:</strong> 6+ months</p><p> <strong>Location:</strong> Remote</p><p> <strong>Compensation:</strong> $35+/hour, depending on experience and role level</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Support litigation efforts with a focus on discovery</li><li>Organize and manage document review and production</li><li>Track deadlines and keep the team informed</li><li>Coordinate with outside counsel</li><li>Assist with case strategy and internal communications</li></ul><p><strong>Qualifications:</strong></p><ul><li>Prior experience in litigation and discovery management</li><li>Strong organizational and communication skills</li><li>Ability to work independently and proactively</li><li>Familiarity with digital media or ad tech is a plus</li></ul><p><strong> </strong></p><p><strong>Education Requirements:</strong></p><ul><li><strong>Paralegal candidates</strong>: Bachelor’s degree or Paralegal Certificate from an ABA-approved program required</li><li><strong>Associate-level candidates</strong>: Juris Doctor (JD) from an accredited law school required</li></ul>
We are looking for a detail-oriented and organized Bookkeeper to join our team in New York, New York. This part-time role involves working onsite one day per week and is a long-term contract opportunity. The ideal candidate will excel in maintaining accurate financial records and ensuring all transactions are properly documented.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with accuracy and timeliness.<br>• Reconcile bank statements and ensure all discrepancies are resolved promptly.<br>• Record and track donations, maintaining up-to-date and accurate financial records.<br>• Perform data entry tasks to ensure all financial data is properly documented in the system.<br>• Manage payroll processes, ensuring employees are paid correctly and on time.<br>• Utilize QuickBooks to maintain and organize financial records efficiently.<br>• Prepare for month-end close by reconciling accounts and compiling necessary documentation.<br>• Ensure compliance with financial policies and procedures through diligent bookkeeping practices.<br>• Generate financial reports and summaries as needed for management review.
<p>We are looking for a skilled Bookkeeper to support our financial operations in Hawthorne, New York. This is a Part-Time contract position ideal for professionals with expertise in managing collections, payroll, and administrative tasks. The role requires proficiency in QuickBooks Desktop and a strong ability to prepare and analyze financial statements.</p><p><br></p><p>Responsibilities:</p><p>• Manage collections processes, ensuring timely follow-up on outstanding payments.</p><p>• Handle billing tasks, including invoice preparation and distribution.</p><p>• Process payroll efficiently and accurately, adhering to all regulations.</p><p>• Prepare and review financial statements, ensuring completeness and accuracy.</p><p>• Reconcile bank accounts to maintain financial accuracy and consistency.</p><p>• Maintain and update insurance policies as required.</p><p>• Utilize QuickBooks Desktop to perform bookkeeping functions effectively.</p><p>• Support accounts payable and receivable operations.</p><p>• Assist with audits and consolidation of financial statements.</p><p>• Provide administrative support for various financial tasks.</p>
Job Summary:<br>We are seeking a detail-oriented and experienced Part-Time Accountant with a strong background in real estate and property management to join our team. The ideal candidate will have expertise in managing property financials, preparing accurate reports, and ensuring compliance with accounting standards. This position is perfect for someone looking for flexible hours while applying their skills to support a dynamic and growing business in the real estate industry.<br><br>Key Responsibilities:<br><br>Financial Management: Maintain accurate financial records for real estate ventures, including property income, expenses, budgets, and forecasting.<br>Accounts Payable/Receivable: Manage vendor payments, process tenant invoices, track receivables, and ensure timely collections (Source: Robert Half Accounts Payable Specialist).<br>Property Accounting: Perform reconciliations for bank accounts, tenant ledgers, and security deposits related to property management operations (Source: Robert Half Property Accountant).<br>Compliance: Ensure adherence to local and federal accounting regulations, property management guidelines, and tax laws applicable to real estate operations.<br>Reporting: Prepare monthly financial statements, cash flow analyses, and customized reports for stakeholders as needed.<br>Expense Tracking: Monitor operating expenses, capital expenditures, and maintenance costs for each property to streamline decision-making and budgeting.<br>Coordination: Collaborate with property managers and leasing teams to ensure financial accuracy and provide informed support on day-to-day accounting needs.
<p>We are looking for a skilled Bookkeeper to join our team on a contract basis in Dresher, Pennsylvania. This part-time role requires approximately 20 hours per week and offers flexible hours (just cannot do Mondays). The ideal candidate will have extensive experience in bookkeeping and will be responsible for a variety of financial and clerical tasks, ensuring accurate record-keeping and efficient financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes, ensuring accuracy and timeliness.</p><p>• Perform monthly financial close procedures, including account reconciliations and preparing reports.</p><p>• Conduct bank reconciliations to maintain accurate financial records.</p><p>• Assist with payroll tax tasks and ensure compliance with relevant regulations.</p><p>• Utilize QuickBooks Desktop and Microsoft Excel for financial tracking and reporting.</p><p>• Handle data entry tasks to support accurate record maintenance.</p><p>• Provide support for personal and corporate tax preparation as needed.</p><p>• Address clerical duties related to financial operations and documentation.</p>
<p>We are looking for a <strong>PART TIME </strong>Administrative Assistant with strong attention to detail to support executive-level operations in a fast-paced environment. Based in Princeton, New Jersey, this contract position requires exceptional organizational skills and the ability to manage multiple priorities effectively. The ideal candidate will excel in communication, scheduling, and administrative tasks to ensure smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage executive calendars, including scheduling meetings and appointments.</p><p>• Facilitate conference calls and ensure proper documentation of discussions.</p><p>• Prepare accurate meeting minutes and distribute them to relevant stakeholders.</p><p>• Handle email correspondence with precision and timeliness.</p><p>• Utilize Microsoft Office Suite to create reports, presentations, and other required documents.</p><p>• Organize and maintain records, files, and documentation for easy access.</p><p>• Provide general administrative assistance to executives, ensuring efficient workflow.</p><p>• Assist in planning and executing meetings, conferences, and other events.</p>
Our client, a well-established accounting firm in Princeton, NJ, is seeking a Tax Accountant to join their team. <br> This position offers flexibility — available as permanent or part-time, and can be on-site, hybrid, or remote depending on experience and preference. However, the client is requesting that they are still commutable to the Princeton area. <br> The ideal candidate will be detail-oriented, organized, and able to handle multiple tax engagements accurately and efficiently. <br> Key Responsibilities: Prepare and file annual tax returns for a variety of entities, including: Individual Income Tax (Form 1040) Partnerships (Form 1065) S Corporations (Form 1120-S) Gift Tax (Form 709) Private Foundation Returns (Form 990-PF) Review and ensure accuracy of all tax filings and related documentation Maintain client records in QuickBooks and assist with bookkeeping as needed Utilize Microsoft Office, Outlook, and Excel for correspondence, documentation, and analysis Collaborate with team members to meet filing deadlines and ensure compliance with tax regulations
<p>We are looking for an AI Conversation Designer to join our team on a part-time contract basis. This role involves designing and optimizing AI workflows to improve employee efficiency within an insurance organization. Based in New Jersey, you will work closely with cross-functional teams to develop and refine AI tools using Microsoft Copilot and proprietary AI models.</p><p><br></p><p>Responsibilities:</p><p>• Design, test, and refine AI prompts and workflows to automate internal processes and enhance employee productivity.</p><p>• Collaborate with marketing and innovation team members to implement AI strategies tailored to individual roles and tasks.</p><p>• Develop AI agents that integrate seamlessly with Microsoft tools such as SharePoint, Excel, Word, and PowerPoint.</p><p>• Translate business requirements into actionable AI prompt logic to address specific team needs.</p><p>• Optimize existing AI libraries and build new ones to improve agent performance and efficiency.</p><p>• Support employees in leveraging Microsoft Copilot and SelectiveGPT to create virtual coworkers that reduce task completion time.</p><p>• Partner with AI consultants and IT teams to align prompt engineering with broader organizational AI initiatives.</p><p>• Provide technical guidance and support for additional AI-related tasks as needed.</p><p><br></p><p><br></p><p>02720-0013313424</p><p><br></p>
<p>One of our reputable clients has reached out for a need for a full-time Senior Director, Controller with proven purchase price accounting and project accounting experience. The Senior Director, Controller will be responsible for overseeing the company’s accounting operations, financial reporting and internal controls. This executive leadership role will play a key part in driving financial integrity, compliance, and process improvement, develop revenue generating financial models and forecast techniques, assist with budget planning, and advise management on implementing an improved planning and reporting process. The ideal candidate will have deep understanding of U.S. GAAP, strong managerial skills, and experience leading accounting functions in a dynamic business environment. </p><p> </p><p>Major Responsibilities</p><p>· Develop and maintain internal control policies and procedures</p><p>· Lead, mentor and manage accounting team</p><p>· Prepare monthly financial statements and reports</p><p>· Support budgeting, forecasting, and long-term planning processes</p><p>· Ensure timely processing of client invoices and cash collections</p><p>· Assist with integrating acquisitions into ERP system</p><p>· Balance Sheet Account Reconciliations</p><p>· Ensure compliance with federal, state and local financial regulations and tax filings</p><p>· Implement and improve accounting systems, processes and tools to enhance financial reporting</p>
We are looking for an experienced Full Charge Bookkeeper to join our team on a part-time basis in Plainview, New York. In this role, you will oversee the financial operations of a non-profit organization, ensuring accuracy and compliance in all bookkeeping activities. The ideal candidate is highly detail-oriented, proficient in QuickBooks, and skilled in managing accounts payable, accounts receivable, and bank reconciliations.<br><br>Responsibilities:<br>• Record and maintain all financial transactions, including payments, expenses, and income, using QuickBooks.<br>• Process and track invoices while ensuring timely payments to vendors.<br>• Apply incoming payments to outstanding accounts and maintain precise financial records.<br>• Conduct regular bank reconciliations to verify and correct discrepancies.<br>• Manage accounts payable and accounts receivable to ensure smooth financial operations.<br>• Generate detailed financial reports and summaries to assist in strategic decision-making.<br>• Ensure adherence to financial regulations and organizational policies.<br>• Maintain accurate and organized financial documentation for audit and compliance purposes.<br>• Collaborate with team members to resolve discrepancies and address financial concerns.
<p>Melville, NY Law firm is seeking a full-time Legal Administrative Assistant with 3+ years experience in Labor & Employment Law or Litigation. The ideal candidate is smart, highly motivated, has excellent attention to detail, a self-starter, a strong work ethic and is looking to be part of a collaborative team in a fast-paced working environment. </p><p>Qualifications: Experience in NetDocs, TABs, Microsoft Word, Outlook, Excel, PowerPoint, Westlaw, Electronic Court Filings and Discovery</p><p><br></p><p><br></p>
We are looking for a detail-oriented Payroll Specialist to join our team on a long-term contract basis in Lumberton, New Jersey. This role is ideal for someone with extensive experience in payroll processing and a strong grasp of multi-state payroll systems. The position offers the opportunity to work in a dynamic environment while managing payroll functions for a large workforce.<br><br>Responsibilities:<br>• Process full-cycle payroll for over 500 employees, ensuring accuracy and compliance with company policies and regulations.<br>• Handle multi-state payroll operations, addressing state-specific tax and regulatory requirements.<br>• Utilize ADP Workforce Now to manage payroll systems and streamline workflows efficiently.<br>• Verify employee timekeeping records and resolve discrepancies to maintain data integrity.<br>• Prepare and distribute paychecks and direct deposits in a timely manner.<br>• Address payroll-related inquiries and provide support to employees regarding compensation matters.<br>• Ensure compliance with federal, state, and local payroll regulations, including tax filings and reporting.<br>• Collaborate with HR and accounting teams to ensure seamless payroll operations.<br>• Maintain accurate payroll records and documentation for auditing purposes.<br>• Identify and implement process improvements to enhance payroll efficiency.
<p>We are Robert Half, the world’s largest specialized talent solutions and business consulting firm, dedicated to connecting skilled professionals with rewarding opportunities. As part of our <strong>Full-Time Engagement Professional (FTEP) Contract Finance and Accounting (CFA)</strong> program, we are seeking an experienced <strong>Accounts Payable Specialist</strong> for a full-time role offering stability, growth, and variety through dynamic engagements with various clients.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Process high-volume vendor invoices and employee expense reports</li><li>Ensure accurate data entry and GL coding in our ERP system (NetSuite, Dynamics GP, or similar)</li><li>Review and match purchase orders, receiving documents, and vendor invoices</li><li>Assist with weekly and monthly payment runs (ACH, checks, wires)</li><li>Communicate with vendors regarding payment status, discrepancies, and account updates</li><li>Support monthly closing process, including AP accruals and account reconciliations</li><li>Collaborate with procurement and receiving teams to resolve invoice issues</li><li>Maintain AP aging reports and assist in cash flow forecasting</li></ul><p><br></p>
<p>We are seeking an IT Systems Support Associate role that will provide critical support for both laboratory and manufacturing IT systems. This cross-functional role ensures the stability, compliance, and performance of GxP-regulated systems in Quality Control (QC), Analytical R& D, and manufacturing environments. The ideal candidate will serve as a key liaison between Information Technology (IT) and Operational Technology (OT), supporting systems such as LIMS, Empower (CDS), Stability systems, SCADA, e-Logbooks, and PLC networks. The coordinator will be instrumental in maintaining system integrity, managing change controls, and ensuring alignment with regulatory requirements including 21 CFR Part 11 and ALCOA+ data integrity standard</p><p><br></p><p><strong>Essential Functions:</strong></p><ul><li>Provide technical support for lab and manufacturing systems (e.g., LIMS, Empower, SCADA, e-Logbooks, PLC interfaces, and other lab informatics platforms used in QC and AR& D labs).Ensure day-to-day operations including user access provisioning, issue resolution, and system monitoring. Act as a bridge between IT and OT teams to ensure seamless integration and functionality of industrial systems. Assists in the draft, review, maintenance, and adherence of GxP-compliant SOPs and system documentation. Assist in audit preparation and provide support during regulatory inspections. Deliver end-user training for regulated IT systems.</li><li>Participate in commissioning and qualification of IT systems and assist in Computer System Validation (CVS) activities, such as draft URS, IQ/OQ/PQ documentation and validation protocols, maintain and manage SOPs related to IT systems and provide user training as needed. Collaborate closely with vendors and internal teams to deploy upgrades, patches, and changes under Change Control procedures.</li><li>Ensure systems comply with 21 CFR Part 11, Annex 11, and data integrity standards (ALCOA+). Support periodic backup/restoration testing, disaster recovery, and change management of IT systems. Monitor up time and ensure system availability for business applications.</li></ul>
General Tasks<br><br>• Provide 1st & 2nd level Infrastructure support of all incidents and service requests of all IT systems/services.<br>• IT Infrastructure support via remote control, telephone, and deskside support<br>Provide floor walking support to the firm on a rotating basis and log all incidents and requests that arise through floor walking<br>• Support international offices with equivalent services<br>• Participation in an On-Call rota for out of hours and holiday support<br>• Accurate ticket logging of all IT incidents and service requests whilst managing individual ticket queue within the Service Management solution<br>• End to end ownership of all IT tickets including being responsible for all communication and the technical resolution<br>• Follow the escalation process to ensure a consistent and professional IT support service is offered to the firm<br>• Carry out Root Cause analysis to understand why an issue occurred and create applicable knowledge base articles that are beneficial to the Engineering Team & the user population.<br>• Manage all end user administration for onboarding/offboarding requests etc<br>• Participate in time sensitive Projects either individual or as part of a Team.<br>• Communicate upcoming Firm-wide IT initiatives to user population.<br>• Management and support of mobile devices, laptops, remote working, user administration<br>• Monitoring and Support of Firm Events (internally and externally)<br>• Planning and initiating connection to international offices via Zoom video conferencing systems for meetings and interviews
