<ul><li>Develop and configure ServiceNow modules: ITSM, HRSD, Facilities, CMDB, Asset, and custom apps.</li><li>Build catalog items, workflows, Flow Designer actions, UI Policies, Client Scripts, and Business Rules.</li><li>Develop integrations with systems like PeopleSoft, Identity Management, LMS platforms, and facilities systems.</li><li>Support data imports, API integrations, and platform upgrades.</li><li>Collaborate with campus departments to gather requirements and document solutions.</li><li>Maintain platform security, roles, ACLs, and system health.</li><li>Provide Tier 3 support and create technical/user documentation.</li></ul>
We are looking for an experienced Portal Solutions Architect to join our team on a long-term contract basis. In this role, you will lead the design and implementation of customer-facing web platforms, ensuring secure, scalable, and maintainable solutions. Based in Melville, New York, this position offers the opportunity to apply your expertise in modern application architecture and cloud technologies.<br><br>Responsibilities:<br>• Develop and oversee the technical architecture for web-based platforms, ensuring alignment with business requirements.<br>• Provide technical leadership to cross-functional teams, including internal staff and external partners.<br>• Guide the creation and implementation of secure and scalable cloud-based solutions, with a preference for Microsoft Azure.<br>• Evaluate and make decisions on frontend and backend technologies, including frameworks like React and ASP.NET.<br>• Ensure seamless integration of APIs and modern web application components.<br>• Collaborate with stakeholders to review designs and offer expert recommendations.<br>• Monitor and support the performance and maintenance of web applications.<br>• Drive innovation by identifying opportunities for improvements in web solution architecture.<br>• Implement best practices for application security, scalability, and reliability.<br>• Stay updated on emerging trends in application and cloud technologies to enhance solutions.