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4 results for Hybrid in Woodbridge, NJ

NICE CXone Engineer (Hybrid)

River Edge, NJ
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results. Responsibilities: • Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.
2026-08-19T00:00:00Z

Dispatcher

Woodbridge, NJ
onsite
Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for a dependable Dispatcher to support daily student transportation operations. This contract opportunity with permanent potential is ideal for someone who can balance route coordination, fast communication, and strong customer service in a time-sensitive environment. The person in this role will help keep service running smoothly by managing driver activity, responding to changes throughout the day, and maintaining accurate operational records. Responsibilities: • Direct daily assignment of school bus drivers for recurring routes, athletic events, and special trip requests. • Oversee route progress during service hours and provide timely guidance to drivers when issues arise on the road. • Relay schedule adjustments, detours, delays, and urgent updates to drivers, school contacts, and internal leadership. • Monitor attendance for driving staff and secure coverage when callouts or unexpected scheduling gaps occur. • Keep transportation documentation current, including route details, driver allocations, incident notes, and service logs. • Address questions and concerns from schools, parents, and transportation team members with professionalism and clarity. • Support route development efforts while helping ensure operations align with company standards and transportation rules. • Partner with operations, maintenance, and leadership teams to reduce disruptions and maintain dependable service. • Make sound decisions during time-sensitive situations to limit delays and restore service efficiently.
2026-08-27T00:00:00Z

Dispatcher

Maplewood, NJ
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a detail-oriented Dispatcher to support daily transportation operations in Millburn, New Jersey. This contract opportunity with permanent potential is ideal for someone who can balance scheduling, communication, and recordkeeping in a fast-paced school transportation environment. The person in this role will coordinate trip activity, maintain accurate operational records, and help ensure consistent service for schools, families, and transportation staff. Success in this position requires strong follow-through, sound judgment, and the ability to respond calmly when priorities shift. Responsibilities:• Coordinate daily communication with schools, families, staff, and transportation partners to keep service running smoothly and address issues promptly.• Schedule transportation requests for field trips, athletic events, and other extracurricular travel while confirming timing, vehicle availability, and destination details.• Maintain and update destination and routing information, including directions and trip data provided by schools, to support efficient dispatching.• Support driver and bus aide operations by assisting with route and trip assignments, tracking attendance, and organizing required transportation documentation.• Keep complete records for district vehicles, including inspection forms, maintenance requests, repair history, and required state inspection and preventive maintenance information.• Prepare department purchasing paperwork and help manage administrative documentation needed for transportation operations.• Work with parents, school personnel, non-public schools, and outside vendors to process transportation-related forms and coordinate contracted services.• Assist with route planning, regulatory reporting, accident documentation, and required state or local transportation submissions.• Provide operational coverage by driving an assigned route when needed and escalating emergency situations to district leadership in a timely manner.• Step in to help supervise transportation staff and office activity when transportation leadership is unavailable, while performing additional duties that support department efficiency.
2026-09-03T00:00:00Z

Dispatcher

Philadelphia, PA
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
We are looking for a Dispatcher to coordinate the daily movement of personnel, vehicles, and equipment for a busy construction operation in Philadelphia, Pennsylvania. This on-site position plays an important role in keeping field activity organized, on schedule, and aligned with customer expectations. The ideal candidate is comfortable managing shifting priorities, communicating across multiple teams, and maintaining accurate operational records in a fast-paced environment. Responsibilities: • Coordinate daily assignments for operators, drivers, trucks, and equipment to support jobsite needs efficiently. • Track active jobs throughout the day and revise schedules quickly when timing, site conditions, or priorities change. • Serve as a central point of communication for customers, field personnel, and internal departments regarding schedules and job progress. • Maintain complete and accurate dispatch records, including job details, equipment usage, and service activity. • Partner with operations, safety, and maintenance teams to confirm equipment availability and readiness before deployment. • Organize route planning and site logistics to improve productivity and support timely job completion. • Monitor permit requirements, access instructions, and related documentation needed for work at customer locations. • Respond promptly to urgent requests, schedule disruptions, and last-minute adjustments while minimizing operational delays. • Support administrative and billing processes by ensuring work orders and dispatch information are accurate and fully documented.
2026-08-28T00:00:00Z