We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels.<br><br>Responsibilities:<br>• Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns.<br>• Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders.<br>• Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement.<br>• Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights.<br>• Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies.<br>• Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results.<br>• Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs.<br>• Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives.<br>• Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices.
We are looking for a dedicated Customer Success Specialist to join our team in Somerset, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences while driving client satisfaction and retention. This is an excellent opportunity for an individual with call center and customer service expertise to thrive in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns in a timely and efficient manner.<br>• Build strong relationships with clients by understanding their needs and providing tailored solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.<br>• Monitor customer accounts to identify opportunities for upselling or cross-selling.<br>• Proactively address potential issues to improve customer retention and loyalty.<br>• Maintain accurate records of customer interactions and feedback to inform continuous improvement efforts.<br>• Provide guidance and support to customers navigating company products and services.<br>• Utilize call center tools and technology to manage customer interactions effectively.<br>• Analyze customer success metrics to identify trends and recommend strategies for improvement.<br>• Participate in team meetings and training sessions to stay updated on company policies and best practices.
<p>We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team.</p><p><br></p><p>Responsibilities:</p><p>• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.</p><p>• Develop strong relationships with clients to drive sales growth and enhance account spending.</p><p>• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.</p><p>• Conduct site evaluations and provide consultations to support capital equipment sales.</p><p>• Represent the company at annual trade shows alongside team members to showcase products and services.</p><p>• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.</p>
<p>Are you passionate about building strong relationships and driving financial success? Join our client's dynamic team as a Relationship Manager, where you'll play a pivotal role in helping clients achieve their financial goals while fostering trust and collaboration. In this exciting position, you'll leverage your expertise in financial solutions and client engagement to manage and grow a diverse portfolio of clients. If you're a proactive problem solver with exceptional communication skills and a deep understanding of the financial industry, we want to hear from you! Take the next step in your career and be part of an organization that values innovation, teamwork, and client-centric success.</p><p><br></p><p>Responsibilities: </p><ul><li>Manage and maintain client relationships effectively</li><li>Communicate clearly and efficiently with clients and team members</li><li>Ensure strict adherence to compliance regulations within the company</li><li>Utilize Series 65 skills in managing client portfolios</li><li>Implement wealth management strategies for clients</li><li>Resolve client inquiries promptly and in a detail-oriented manner</li><li>Monitor client accounts regularly and take necessary actions</li><li>Process client applications accurately and efficiently.</li></ul>
<p>Are you a strategic, people-focused leader with a passion for driving organizational success through effective human resource strategies? Robert Half is seeking an experienced <strong>HR Manager</strong> to lead the HR function for our client’s growing organization. If you're looking for a rewarding challenge in a dynamic environment, this could be the perfect opportunity for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As the HR Manager, you will:</p><ul><li><strong>Strategic Planning:</strong> Develop and implement HR policies, programs, and initiatives aligned with organizational goals.</li><li><strong>Recruitment & Talent Acquisition:</strong> Oversee end-to-end recruitment processes, ensuring the organization attracts, selects, and retains top talent.</li><li><strong>Employee Relations:</strong> Act as a trusted advisor to management and employees, addressing workplace issues, fostering a positive culture, and ensuring compliance with labor laws.</li><li><strong>Performance & Development:</strong> Lead performance management programs, employee training initiatives, and career development strategies.</li><li><strong>Compliance:</strong> Ensure consistent adherence to employment laws and regulations, avoiding risks and liability for the organization.</li><li><strong>Benefits Administration:</strong> Partner with finance to manage compensation plans, benefits, and payroll systems effectively.</li><li><strong>Leadership:</strong> Build an inclusive culture that prioritizes diversity, equity, and engagement across all departments.</li></ul><p><br></p>
<p>We are looking for a dedicated Planning Analyst to join our manufacturing team in Bergen County, New Jersey. In this role, you will oversee customer portfolios and projects, ensuring that all processes are managed efficiently and in alignment with organizational procedures. The ideal candidate will foster strong relationships with customers, maintain detailed tracking systems, and communicate effectively to drive project success and enhance client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer portfolios and assigned projects, ensuring all activities align with organizational processes and departmental guidelines.</p><p>• Clarify customer requirements, including product specifications and delivery timelines, to ensure accurate processing.</p><p>• Monitor and track project details such as timelines, risks, and customer information to maintain exceptional organization.</p><p>• Provide timely updates to customers and internal teams, addressing potential risks to project timelines and ensuring proactive communication.</p><p>• Build customer loyalty by maintaining strong relationships, offering consistent follow-ups, and anticipating customer needs.</p><p>• Collaborate across departments to share critical information related to customer orders and lead times for seamless project execution.</p><p>• Respond promptly to inquiries from internal and external stakeholders, maintaining detailed documentation of all project tasks.</p><p>• Mentor and support Project Managers within the Customer Service team by sharing expertise and best practices.</p><p>• Uphold the company’s commitment to service excellence through effective communication and proactive problem-solving.</p><p>• Perform additional duties as assigned by management to support organizational objectives.</p>
<p>Our client is a Private Equity owned company that is in the service industry. This is a newly revised position within the company due to the continued growth and expansion of the business. Our client is looking for someone with a total of 7-10 years' experience max. Wants an up and comer with already a proven track record of experience in the FP& A space. This is a stand-alone role with the ability to hire and build the team beyond this point.</p><p><br></p><p>POSITION: Manager of FP& A (Financial Planning & Analysis)</p><p>The Manager of FP& A (Financial Planning & Analysis) position plays a critical role in driving growth and profitability objectives by leveraging financial data and delivering insightful analysis. This role requires expertise in analytics, financial reporting, and collaboration across departments to support leadership decision-making and the execution of strategic initiatives. Strong communication skills and a team-oriented mindset are essential for success in this position.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee the preparation and delivery of monthly and quarterly financial reports for internal management, private equity partners, and lenders.</li><li>Analyze business performance, highlight key trends, and identify opportunities to strengthen operations and drive growth.</li><li>Manage the annual budgeting process, monitor ongoing performance against budgeted targets, and provide insights into variances, trends, and business drivers.</li><li>Serve as a key business partner to cross-functional teams, fostering collaboration to support unified decision-making.</li><li>Design and maintain tools and frameworks for assessing growth opportunities and informing strategic initiatives.</li><li>Identify and implement opportunities for efficiency improvements, process automation, and cost optimization.</li><li>Contribute to efforts related to systems enhancements and implementations as a finance representative.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>Robert Half Financial Services are currently recruiting for a Client Service Director role for Treasury Services of a global Bank located in downtown Manhattan New York. Our client requires 12+ years Client Services, Relationship Management or Prime Services experience within a global Bank, with knowledge of Treasury Services or Treasury Operations. The clients are large financial institutions, and this role assists with escalated queries and partner with the senior sales directors. The role is 4 days per week in the downtown Manhattan office.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Provide support for Escalations, Client Due Diligence, etc. reporting to Global Head, and Liaising w/Service Directors, Segment Heads, key stakeholders, etc.</li><li>Represent Global Client Service, leading Incidents, driving Client Engagement, Communication, etc. </li><li>Ensuring appropriate oversight & governance of our Risk & Control Framework</li><li>Strategize with key stakeholders to drive an intentional, ongoing transformation agenda (tactical & strategic)</li><li>Enhance & maintain robust, healthy partnerships with key stakeholders (internally & externally)</li><li>Oversee Team Governance & Structure: recruiting, retention, improve & maintain Voice of the Employee and Voice of the Client survey results, etc.</li><li>Lead with Thought, People/Client driven focus adhering to management policies and guidelines; cultivating Team Culture & Talent; embedding ongoing transformation principles</li><li>Mentor through ongoing coaching & development; continuing to strengthen your personal development needs</li><li>Gain & leverage a sound understanding of organizational hierarchy, to drive key strategic business needs (on/offshore)</li><li>Meet target objectives (performance, behavior, productivity & risk); achieve training journey requirements </li></ul>
We are looking for an experienced Chief Marketing Officer (CMO) to lead and execute innovative marketing strategies for a growing B2C service company specializing in swimming pool services. This long-term contract position offers the opportunity to make a significant impact on customer acquisition, retention, and overall brand growth. Candidates must be located on the East Coast, as occasional travel within the tri-state area may be required.<br><br>Responsibilities:<br>• Develop and implement comprehensive digital and brand marketing strategies to drive customer acquisition and retention.<br>• Oversee top-of-funnel marketing efforts, including digital campaigns and direct mail initiatives, to attract new customers.<br>• Analyze customer feedback and survey data to enhance customer satisfaction and foster repeat business.<br>• Collaborate with general and regional managers to align marketing initiatives with business goals.<br>• Utilize field service software, such as ServiceTitan or similar platforms, to streamline marketing operations.<br>• Create and execute integrated marketing campaigns that align with the company’s growth objectives.<br>• Establish metrics to measure the effectiveness of marketing strategies and optimize performance.<br>• Partner with the IT department to ensure seamless integration of marketing tools and technologies.<br>• Travel occasionally within the tri-state area to meet with stakeholders and oversee regional marketing efforts.
The ideal candidate has direct hands-on-keyboard experience, ideally in an agency or in-house brand setting, managing and optimizing Sponsored Ads campaigns across a complex portfolio of brands and product categories. Amazon advertising experience is a must, additional platforms (Walmart, Chewy) are a plus. This person is highly analytical, comfortable with ambiguity, and well-versed in e-commerce and retail media trends (Amazon specifically). They are collaborative, autonomous, organized, detail-oriented, and intellectually curious.<br><br>This position is based out of our Neptune City, NJ facility 5x a week.<br><br>MEASURES OF SUCCESS:<br>• Support the Retail Media Manager in the tactical execution of Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Video, Sponsored Display) on Amazon, Walmart, and Chewy.<br>• Support hands-on keyboard campaign setup, management, optimizations, and reporting.<br>• Develop and collaborate on keywords, targeting, and overall campaign strategy.<br>• Manage continuous improvement of campaign performance and track against a robust set of KPIs (ROAS, CPC, CTR, NTB, Sales, ROI, Share of Voice)<br>• Create actionable insights and recommendations in conjunction with the Retail Media Manager.<br>• Oversee campaign budget pacing and assist the Retail Media Manager in budget tracking.<br>• Collaborate with Digital Marketing and Creative to create impactful imagery and video content to use in ad campaigns.<br>• Collaborate with vendor and marketplace sales leads to align campaign coverage with inventory changes and promotions/key tentpole events.<br>• Work cross-functionally with Inventory Planning, Creative, Content, PIM Team, Sales, Brand Marketing, and Digicomm.<br><br>IDEAL CANDIDATE ATTRIBUTES:<br>• 4-year college degree or equivalent experience in marketing, business, analytics, or related field.<br>• 2+ years of hands-on experience managing and optimizing Amazon Sponsored Ads campaigns for multiple brands and/or clients simultaneously. Experience with Amazon DSP, Walmart Connect, Chewy, Criteo, Citrus Ad, Instacart Ads, and other ad platforms is a plus. Experience managing Amazon Sponsored Ads campaigns in a hybrid 1P/3P business, a big plus.<br>• Preferred experience with retail media campaign management/reporting tools such as Pacvue, Skai, Perpetua, CommerceIQ, and Teikametrics, as well as marketplace insights platforms like Helium 10, Jungle Scout, Profitero, Stackline, etc.<br>• Strong analytical skillset, proven ability to analyze and interpret data, prepare and present reporting, and communicate results, insights, and recommendations.<br>• Experience in Microsoft Office is required (Word, Excel, PowerPoint).<br>• Certifications for Amazon Advertising (Foundations, Sponsored Ads, Optimization, Video Ads) and Walmart Connect (Retail Media) are preferred. Other platforms (ex: Criteo) are a plus.<br>• Strong understanding of the E-Commerce and Retail Media landscape along with available technology and tools.<br>• Ability to manage multiple projects simultaneously, meet deadlines, and collaborate cross-functionally in a highly matrixed and fast-paced environment.<br>• Intellectual curiosity and thirst for innovation and success.<br>• Highly analytical, organized, proactive, and has a positive attitude.
We are looking for an experienced Demand Generation Manager to lead strategic marketing initiatives that drive customer acquisition and engagement. This role emphasizes the development and execution of targeted campaigns, leveraging data analytics and marketing tools to optimize performance. Based in Warren, New Jersey, you will play a pivotal role in expanding brand awareness and generating leads through demonstrated expertise.<br><br>Responsibilities:<br>• Design and implement comprehensive demand generation strategies to support business growth.<br>• Lead the execution of digital media campaigns across multiple channels, ensuring alignment with company goals.<br>• Utilize data-driven insights and analytics to refine marketing approaches and measure campaign success.<br>• Manage and optimize marketing automation tools, including HubSpot, to streamline operations and enhance lead nurturing.<br>• Collaborate with cross-functional teams to develop compelling content and promotional materials.<br>• Track and report on lead generation metrics, providing actionable recommendations to improve performance.<br>• Identify new opportunities for audience engagement and brand expansion.<br>• Maintain up-to-date knowledge of industry trends and emerging technologies to inform strategy.<br>• Ensure marketing initiatives comply with best practices and align with the overall vision of the organization.
<p>Our Client, a 3rd party logistics company, is looking for am Operations Manager with proven experience of a <strong>minimum of 5 </strong>years’ working in <strong>3rd Party Logistics/Warehousing Management/Transportation and Personnel Management.</strong></p><p>This role requires a strategic thinker with strong leadership skills, excellent problem-solving abilities, and a high level of accuracy in managing logistics operations, reporting, and personnel management. This position also requires frequent work and meetings in the warehouse and a successful candidate must be comfortable working in this environment. This is a <strong>direct hire</strong> position with <strong>benefits</strong> after an initial <strong>90 days</strong> waiting period, that includes paid sick/personal days, paid vacation days, paid holidays, health insurance (medical, prescription, dental, vision), life insurance, and 401K plan with Company’s match.</p><p><strong> </strong></p><p>Job Description:</p><p>Overseeing the entire night shift operations at different warehouse locations; and analyzing existing logistics performance metrics to identify areas of improvement.</p><p>• Work closely with our warehouse staff and warehouse management to motivate them and maintain a productive night shift team effectively.</p><p>• Support and mentor existing and new warehouse team leaders, supervisors, and managers.</p><p>• Assist with proper documentation when it comes to employees’ ongoing issues/situations related to their attendance/poor performance/productivity/personal conduct/overall attitude.</p><p>• Supporting management and Human Resources Department with completing all internals forms, warning reports, personal injury reports, property damage reports, employees’ change forms and more.</p><p>• Identify opportunities for improvement based on customer requirements, and analysis of activity and inventory data. Tracking/monitoring and analyzing KPIs.</p><p>• Analyze and support the existing warehouse material handling software/procedures, and lead on new software automation, and storage solutions to improve the logistics processes.</p><p>• Develop and implement logistics strategics to optimize our night shift warehouse operations.</p><p>• Prepare reports for Senior Executives/Upper Management on Logistics performance and challenges.</p><p>• Available to collaborate and meet frequently with internal teams and other warehouse managers to align the night shift operations with the Company’s goals.</p><p>• Understand our customers and operations context; generate broad support for new solutions to ensure success; implement, train, and support operational personnel. </p><p>• Ensure a safe working environment, enforce safety policies and procedures to maintain compliance with industry regulations, transportation regulations, OSHA regulations and all safety standards.</p><p>• Stay updated on industry trends and best practices in Logistics Management.</p><p><br></p>
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
<p>Robert Half is recruiting for an Art Director on behalf of a leading global e-commerce apparel and lifestyle brand committed to providing customers with high-quality, stylish, and affordable essentials. This role plays a key part in defining and evolving the creative direction and visual identity for product imagery and digital presentation across multiple platforms. Reporting to the Creative Director, this role collaborates closely with cross-functional teams to develop imaging guidelines, elevate visual standards, and ensure brand consistency across all customer-facing content.</p><p><br></p><p><strong>Location</strong>: Midtown Manhattan, NYC (onsite)</p><p><strong>Duration</strong>: 4-month contract</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate: </strong>$60-62/hour</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the creation and implementation of comprehensive imaging guidelines, including mood, posing, hair/makeup, facial expressions, lighting, and composition to maintain brand consistency across multiple studio locations.</li><li>Establish and document formal standards for background colors, visual guardrails, and photography techniques to ensure cohesive visual identity.</li><li>Develop and facilitate training programs for studio teams and creative partners to drive seamless adoption of new guidelines.</li><li>Refresh and maintain Customer Experience (CX) documentation, collaborating with operations to ensure scalable processes for ongoing updates.</li><li>Create seasonal styling templates to ensure consistency across all collections and seasonal campaigns.</li><li>Partner with brand and creative teams to develop e-commerce brand guidelines that complement existing editorial standards and unify the visual language.</li><li>Conduct end-to-end customer journey reviews to identify gaps and opportunities for improving the brand experience.</li><li>Collaborate with studio, product, brand, and CX teams to maintain high creative standards and ensure brand alignment throughout the process.</li></ul>
We are looking for an experienced Account Supervisor/Director to lead client relationships and oversee strategic account management initiatives. This long-term contract position is ideal for a detail-oriented individual with a strong background in managing client experiences, public relations, and annual planning processes. Based in New York, New York, this role requires a results-driven individual who can deliver impactful strategies tailored to client needs.<br><br>Responsibilities:<br>• Manage client accounts by fostering strong relationships and ensuring seamless communication.<br>• Develop and implement strategic plans to meet business objectives and client expectations.<br>• Oversee the execution of public relations campaigns and account services, ensuring alignment with client goals.<br>• Collaborate with internal teams to deliver high-quality client experiences and innovative solutions.<br>• Lead annual planning processes, including budgeting and resource allocation, to achieve desired outcomes.<br>• Provide strategic direction to clients, aligning their goals with actionable plans.<br>• Monitor account performance and deliver regular reports to stakeholders.<br>• Address client concerns promptly, ensuring satisfaction and maintaining trust.<br>• Stay updated on industry trends to inform strategic recommendations and improve service delivery.<br>• Drive continuous improvement in account management practices to enhance overall efficiency.
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
We are looking for a dynamic Creative Client Services Manager to lead and coordinate creative projects in a fast-paced environment. This role requires a strong background in graphic design, exceptional organizational skills, and a proven ability to manage client relationships effectively. Join our team in Princeton, New Jersey, to oversee innovative projects and ensure creative excellence.<br><br>Responsibilities:<br>• Oversee the planning and execution of creative projects, ensuring they meet client expectations and deadlines.<br>• Collaborate with clients to understand their vision and provide tailored design solutions.<br>• Manage a team of designers and ensure their work aligns with project goals and brand standards.<br>• Utilize Adobe Creative Cloud tools to produce high-quality graphic designs.<br>• Coordinate with cross-functional teams to streamline workflows and enhance productivity.<br>• Provide constructive feedback to drive continuous improvement in creative outputs.<br>• Monitor project progress and address any issues to ensure timely delivery.<br>• Maintain up-to-date knowledge of industry trends and incorporate them into creative strategies.<br>• Develop and maintain strong client relationships through consistent communication and support.<br>• Ensure all designs comply with brand guidelines and creative objectives.
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>Robert Half is partnering with a <strong>leading global media and entertainment company</strong> to recruit a <strong>Product Manager</strong> to join their team. This is a <strong>100% remote contract role</strong> (candidates must be U.S.-based) with a preference for individuals located in the <strong>Eastern Time Zone</strong> to align with team operations. The ideal candidate has <strong>5+ years of product management experience</strong>, a strong media background, and a proven ability to collaborate across cross-functional teams and manage stakeholders with competing priorities.</p><p><br></p><p><strong>Location:</strong> Remote (U.S.-based, East Coast hours preferred)</p><p><strong>Contract Duration:</strong> 12 months</p><p><strong>Pay Rate:</strong> $70–$75/hour</p><p><strong>Hours</strong>: 40 hours/week</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute <strong>product strategies</strong> aligned with business objectives and stakeholder goals.</li><li>Own the <strong>entire product lifecycle</strong>, including discovery, roadmap creation, requirements definition, and release management.</li><li>Partner with cross-functional teams, including operations, engineering, and product leadership, to deliver high-quality solutions on time.</li><li>Collaborate with internal and external stakeholders to gather, prioritize, and translate requirements into actionable deliverables.</li><li>Define and monitor <strong>key performance indicators (KPIs)</strong> to evaluate product performance and guide decision-making.</li><li>Conduct ongoing analyses to identify <strong>new opportunities, risks, and market trends</strong> affecting the product roadmap.</li><li>Lead stakeholder communications by providing updates, gathering feedback, and aligning expectations throughout product development.</li><li>Continuously identify <strong>process improvements</strong> and propose innovative solutions to enhance product efficiency and user satisfaction.</li></ul><p><br></p><p><strong>Why Join the Team</strong></p><p>This is an exciting opportunity to work with a <strong>global leader in media and entertainment</strong>, driving impactful product solutions that deliver on business goals and enhance the customer experience. You’ll have the chance to work cross-functionally with <strong>high-visibility stakeholders</strong> and help shape the company’s evolving product strategy.</p>
<p>A busy company in the West Caldwell area is seeking a Credit Analyst to join their growing organization. This Credit Analyst will report to both the Credit Manager as well as the Director of Credit. This Credit Analyst will get the chance to join a growing team that offers work schedule flexibility as well as career advancement. This Credit Analyst must have prior experience analyzing financial statements to help determine credit worthiness and must be comfortable making collection calls when needed. In this Credit Analyst role, you will play a pivotal part in safeguarding the company’s financial assets while fostering growth through effective client consultations. Responsibilities of this Credit Analyst position will include but not be limited to:</p><p><br></p><p>Credit Analyst Responsibilities:</p><ul><li>Ensure all order for credit worthiness.</li><li>Monitor and manage delinquent accounts to protect the company’s financial assets.</li><li>Analyze customer financial statements to assess creditworthiness and recommend appropriate credit limits.</li><li>Negotiate payment schedules, letters of credit, and shipment arrangements with clients.</li><li>Prepare formal credit reviews and recommendations based on financial analysis.</li><li>Develop and implement financial support programs to assist customers while mitigating risk.</li><li>Collaborate with internal teams to resolve billing discrepancies and ensure accurate cash application.</li><li>Provide detailed monthly reports on delinquency performance, past-due accounts, and cash flow projections.</li><li>Train and mentor team members to enhance their skills in account management and collections.</li><li>Ensure compliance with credit policies, procedures, and relevant laws and regulations.</li></ul><p><br></p><p>This Credit Analyst position is paying between $85,000 and $95,000 annually depending on experience. If interested in this Credit Analyst role, apply today! </p>
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.<br><br>Responsibilities:<br>• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.<br>• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.<br>• Develop and manage project plans, including timelines, budgets, and deliverables.<br>• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.<br>• Provide guidance on system integration, including API development and data migration.<br>• Coordinate with external vendors and consultants to ensure successful delivery of solutions.<br>• Create detailed documentation, such as business requirement documents, to support system development and maintenance.<br>• Drive user adoption through effective training and change management strategies.<br>• Monitor system performance and identify opportunities for improvement.<br>• Ensure compliance with industry standards and best practices in system management.
<p>A busy company in the Morristown area is seeking a Sales Support Specialist to join their growing organization. This Sales Support Specialist will get the chance to join a growing company that offers career advancement as well as a flexible work schedule. The ideal Sales Support Specialist will come from the CPG industry and being familiar with e-commerce (Amazon, etc.) This Sales Support Specialist role will play a key part in ensuring seamless sales operations, effective inventory coordination, and maintaining strong communication across teams. Your expertise will help drive efficiency and support the success of our sales initiatives. Other responsibilities of this Sales Support Specialist will include but not be limited to:</p><p><br></p><p>Sales Support Specialist Responsibilities:</p><p>• Oversee sales operations activities by collaborating with planners, field sales directors, customer service, and operations teams to analyze data and make strategic decisions.</p><p>• Manage item allocations, balancing customer priorities, inventory risks, and financial considerations.</p><p>• Monitor inventory depletion and advise on continuation or removal of allocations based on inbound shipments and customer needs.</p><p>• Evaluate Amazon order trends weekly to address potential overselling issues and recommend adjustments to align inventory with broader customer needs.</p><p>• Implement item transitions and discontinuations with a focus on minimizing excess inventory and ensuring alignment with customer resets and cost strategies.</p><p>• Prepare and distribute trade notification letters to customers with accurate and timely updates.</p><p>• Maintain and update the Emerson Portal, ensuring all sales materials—such as sell sheets, pricing, images, and packaging specs—are current and accessible.</p><p>• Coordinate sample management processes to guarantee timely delivery and proper packaging for customer reviews and resets.</p><p>• Represent the sales team in project meetings, communicating timelines and risks while serving as a liaison between project managers and sales.</p><p>• Support onboarding processes for new customers, ensuring operational, sales, and system requirements are met efficiently.</p><p><br></p><p>This Sales Support Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Sales Support Specialist position, apply today! </p>
<p>Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. </p><p><br></p><p>· Utilizes the Service Management tool to enter, track and maintain requests through completion</p><p>· Respond to phone, email, and in person requests for assistance</p><p>· Identifies and addresses trends in support issues and corrects the root cause.</p><p>· Interact with customers (internal and external) with a friendly and professional attitude, and work with them to improve department success</p><p>· Involved with projects throughout planning, design/ development activities, and execution. May lead small to medium initiatives such as rolling out software, acquisition team activities, plant wiring and remodels, etc. </p><p>· Active participation in the configuration, deployment and ongoing maintenance of endpoint computing devices on an enterprise scale</p><p>· Support mobile programs ensuring configuration changes meets business demands (Apple/IOS device programs and Mobile Device Management)</p><p>· Identify, recommend and implement opportunities to leverage technology and enhance process efficiencies that will best support business goals.</p><p>· Adhere to all department and company processes and policies.</p>
