We are looking for a dedicated Customer Success Manager to oversee and nurture a portfolio of client accounts in New York, New York. This role involves building deep client relationships, driving business value, and ensuring the successful utilization of our platform. The ideal candidate will have a strong background in customer success and account management, with a focus on delivering impactful results.<br><br>Responsibilities:<br>• Manage and grow a portfolio of 8–20 client accounts, ensuring long-term success and satisfaction.<br>• Develop tailored strategies leveraging AI-driven insights to deliver measurable business value and identify opportunities for account expansion.<br>• Establish strong partnerships with clients by understanding their business challenges and consistently providing solutions that address their priorities.<br>• Serve as a trusted advisor and subject matter expert during executive-level discussions with clients and internal stakeholders.<br>• Monitor industry trends and market activities to anticipate risks and create effective mitigation plans.<br>• Collaborate closely with Technical Account Managers to align client projects with overarching business objectives.<br>• Work cross-functionally with teams such as Sales Engineering, Product, and Engineering to prioritize and address client needs.<br>• Organize and lead Executive Business Reviews to assess progress and reinforce client relationships.<br>• Facilitate contract renewals and upsell opportunities in partnership with the Finance team.<br>• Travel, as required, to attend conferences, client meetings, and company events.
<p>65,000 - 70,000 + commission</p><p><br></p><p><strong><u>Benefits</u></strong></p><ul><li>M/D/V</li><li>PTO</li><li>Holidays</li><li>Paid expenses</li><li>Car allowance</li><li>remote</li></ul><p><strong>Responsibilities</strong></p><ul><li>Develop and execute monthly, quarterly, and annual sales plans.</li><li>Lead, mentor, and motivate the sales team to achieve targets.</li><li>Identify new business opportunities and maintain strong client relationships.</li><li>Analyze sales data and recommend improvements for better performance.</li><li>Collaborate with marketing and product teams to align strategies.</li></ul>
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
We are looking for an experienced Accounting Manager to join our team in New York, New York. In this hybrid role, you will oversee critical financial operations, including invoicing, accounts receivable, and compliance with industry standards. This position offers a long-term contract opportunity, providing a chance to contribute to organizational success while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Prepare and process accurate customer invoices, including labor and expense items, while adhering to established billing schedules.<br>• Utilize financial software systems, such as PeopleSoft, to independently generate invoices with minimal errors, ensuring compliance with contract terms.<br>• Reconcile expenses, validate system-generated invoices, and review supporting documentation for accuracy.<br>• Monitor aging accounts receivable and proactively follow up with customers to ensure timely payment and prevent disruptions to cash flow.<br>• Conduct monthly reconciliations of key financial accounts, including unbilled and deferred revenue, for precise reporting.<br>• Apply accounting expertise to accurately record transactions related to revenue recognition and receivable amounts.<br>• Respond to audit requests and support ad-hoc reporting requirements as needed.<br>• Collaborate with internal departments to improve accounting policies, procedures, and documentation.<br>• Ensure compliance with customer-specific requirements and government standards, including submissions through designated platforms.<br>• Assist with additional duties as assigned to support the overall accounting function.
<p><strong>Overview</strong></p><p>The Vice President of Investor Relations – Transfer Agency will play a key leadership role within the Alternative Investment Services (AIS) division, supporting the delivery of investor relations services to clients across hedge funds, private equity, and fund-of-funds. This position requires a strong background in investor relations operations, regulatory compliance, and alternative investment structures, with a focus on client service excellence, process optimization, and risk mitigation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for a portfolio of clients and their investors, managing all inquiries and ensuring timely, accurate resolution.</li><li>Build and maintain strong relationships with clients, investors, internal AIS teams, and cross-functional business partners.</li><li>Oversee transactional workflows including investor subscriptions, redemptions, transfers, and documentation review (including KYC/AML).</li><li>Conduct completeness and quality assurance reviews of investor activity and fund changes.</li><li>Partner across the Investor Relations and AIS departments to ensure all processes align with internal risk management and compliance standards.</li><li>Support and execute system implementations, data migrations, and change management initiatives.</li><li>Contribute to re-engineering efforts to improve accuracy, efficiency, and scalability of investor relations operations.</li><li>Coach and mentor junior team members to support professional growth and team performance.</li><li>Collaborate with global offices to promote a “follow-the-sun” service model and maintain consistent standards of excellence.</li><li>Produce and analyze management information reports (MIS/KPIs) to support strategic decision-making.</li><li>Drive documentation of processes and ensure timely, effective delivery of services across departments.</li></ul><p><br></p>
<p>We are looking for a motivated Lead Generator / Sales team member to join our dynamic team in New York, New York. In this long-term contract role, you will play a pivotal part in driving business growth by identifying prospects, evaluating leads, and supporting the sales team in achieving ambitious targets. This position offers an excellent opportunity to develop foundational skills in sales and marketing collaboration while contributing to the success of a high-energy, performance-driven environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Lead Qualification & Initial Engagement</strong></p><ul><li>Qualify and nurture MQLs through outreach and discovery calls.</li><li>Conduct preliminary needs assessments and book qualified meetings for senior sales.</li><li>Research accounts, identify prospects, and support lead generation/data entry.</li><li>Partner with commercial marketing to understand lead scoring and qualification criteria.</li></ul><p><strong>Sales Support</strong></p><ul><li>Assist senior sellers with proposal development and client research.</li><li>Participate in sales meetings and selected client presentations.</li><li>Maintain accurate lead tracking and pipeline hygiene in the CRM.</li><li>Support marketing events and lead-gen campaigns.</li></ul><p><br></p>
We are looking for a motivated and results-driven Lead Generator / Sales specialist to join our team on a long-term contract basis. This role focuses on identifying and qualifying leads, engaging prospects, and supporting senior sales representatives in driving business growth. If you are passionate about sales, enjoy working in a collaborative environment, and thrive on achieving measurable results, this position is an excellent opportunity to advance your career.<br><br>Responsibilities:<br>• Conduct outreach to potential clients to qualify leads and assess their needs.<br>• Schedule meetings for senior sales representatives by identifying high-potential prospects.<br>• Perform detailed research to support lead generation efforts and maintain accurate records.<br>• Collaborate with marketing teams to understand lead scoring systems and improve qualification criteria.<br>• Assist in preparing proposals and conducting client research to support sales activities.<br>• Participate in client presentations and sales meetings to better understand customer requirements.<br>• Manage pipeline tracking and lead follow-ups to ensure timely responses and conversions.<br>• Support marketing campaigns and events to enhance lead generation efforts.<br>• Provide feedback to marketing teams on lead quality and help refine lead management processes.<br>• Contribute to the development of sales enablement materials and case studies to drive business success.
<p>We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive individual with strong communication abilities and a passion for problem-solving in a dynamic, team-oriented environment. As a Contract to permanent position, this opportunity offers the chance to demonstrate your expertise while contributing to the success of the organization. This role is going to Audio/Visual focus assisting on setting up conferences and events:</p><p><br></p><p>Responsibilities:</p><p>• Maintain computer hardware and peripherals by performing upgrades, replacements, and ensuring proper documentation and inventory management.</p><p>• Offer guidance and support to Tier 1 team members, fostering collaboration and knowledge sharing.</p><p>• Apply corporate processes such as Incident, Problem, and Change management to efficiently resolve technical issues.</p><p>• Manage user accounts throughout their lifecycle, including onboarding, modifications, and departures.</p><p>• Troubleshoot a wide range of end-user issues, providing in-depth analysis for web and mobile applications.</p><p>• Handle escalated tickets related to server and network challenges, ensuring timely resolutions.</p><p>• Ensure compliance with organizational standards by closing tickets promptly and delivering exceptional customer service.</p><p>• Demonstrate understanding of network systems, servers, PCs, databases, and proprietary platforms to address technical problems effectively.</p>
