<p>We are in the hunt for a Business Analyst to join our team located in New York. As a Business Analyst, this role is integral to our operations, with responsibilities encompassing strategic planning, financial reporting, budgeting, and sales analysis. The selected candidate will also be tasked with managing office functions, improving processes, and handling ad hoc financial requests.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist with strategic planning, including the development of forecasts, budgets, and financial reports.</p><p>• Facilitate office functions, such as preparing and analyzing various financial reports and data prior to submission.</p><p>• Analyzing and reporting on sales, operating income, and cash flow on a weekly basis.</p><p>• Contributing to capital management by developing and maintaining program working capital in the FCST system.</p><p>• Conducting variance analysis for program cash and collaborating with program finance to develop monthly forecasts.</p><p>• Recognizing and addressing variances, working with relevant individuals to identify potential corrective actions, risks, or opportunities.</p><p>• Creating and delivering executive level presentations to both finance and non-finance personnel.</p><p>• Participating in annual operating plan development.</p><p>• Executing monthly balance sheet and cash analysis/forecast and variance analysis.</p><p>• Participating in financial reporting process improvement projects.</p><p>• Developing tools, templates, and processes to simplify data gathering and report preparation, ensuring relevancy and appropriate detail.</p><p>• Handling ad hoc financial requests and managing multiple tasks independently.</p>
We are looking for an experienced Business Analyst to join our team in Hempstead, New York. In this role, you will leverage your expertise in gap analysis, data governance, and business requirement documentation to deliver actionable insights and drive projects forward. This is a long-term contract opportunity for professionals with a strong background in agile methodologies and technical tools.<br><br>Responsibilities:<br>• Conduct detailed gap analyses to identify areas for improvement and align solutions with business objectives.<br>• Collaborate with stakeholders to gather, document, and refine business requirements.<br>• Utilize tools such as Microsoft Excel and Ellucian Banner to analyze and present data effectively.<br>• Implement and oversee data governance strategies to ensure compliance and accuracy.<br>• Manage change initiatives, ensuring smooth transitions and effective communication across teams.<br>• Facilitate AB testing to validate solutions and optimize processes.<br>• Work within Agile frameworks to deliver projects on time and within scope.<br>• Coordinate with IAM and AWS IAM systems to enhance security and streamline operations.<br>• Prepare comprehensive Business Requirement Documents (BRDs) to support decision-making.<br>• Monitor project progress and provide actionable feedback to ensure alignment with goals.
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
<p><strong><u>Responsibilities:</u></strong></p><ul><li>Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.</li><li>Lead and facilitate requirements-gathering sessions with stakeholders.</li><li>Translate business requirements into detailed functional and non-functional specifications.</li><li>Develop and maintain business requirement documents, process flows, and use cases.</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.</li><li>Create and manage Jira stories and tasks, ensuring traceability to business objectives.</li><li>Conduct gap analysis and impact assessments for proposed changes.</li><li>Collaborate with QA teams to define test plans and support UAT activities.</li><li>Analyze and document system integrations within the insurance ecosystem.</li><li>Monitor and evaluate implemented solutions to ensure they meet business needs.</li><li>Provide post-implementation support and continuous improvement recommendations.</li><li>Mentor junior analysts and contribute to best practices in business analysis.</li></ul><p><br></p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>Fast growing mid-size private equity owned industrial services company located in suburban Essex County, NJ is looking for a strong Sr. Financial Analyst to add to their team. This is a NEW position due to the growth of the business. This role will be VERY hands on and responsible for strategic budgeting, financial modeling, forecasting, pricing, and business intelligence to support several business units. This role will be the only Sr. FP& A person for the company and report directly to the CFO. Will have a lot of freedom and flexibility to create this role in order to provide valuable business intelligence and insight for their multiple business lines. Must have great personality / communication skills to work well as the FP& A liaison for the group. Will support the sales teams and regional operations teams with valuable financial reporting, budgeting and FP& A planning. Ideally looking for 4+ years of strong FP& A skills coming out of a mid to larger sized company. Accounting or Finance degree required. Experience with Dynamics 365 / Business Central and Power BI is a major plus. Must have strong Excel skills as well. Need to be an independent worker with the ability to collaborate across business functions. The company offers a salary in the $90-130K range depending on experience, plus great benefits and high exposure to Sr. Management with upside potential to grow your career. The company operates on a HYBRID work schedule as well. </p>
<p>Robert Half is partnering with a leading organization in the manufacturing and distribution industry to recruit a dedicated and results-driven Senior Financial Analyst. This position offers a unique opportunity to make an impact on business strategies through detailed financial analysis and reporting. As a Senior Financial Analyst, you will work closely with cross-functional teams, providing expert insights to guide decision-making and drive profitability.</p><p><strong>Key Responsibilities:</strong></p><p>· Conduct comprehensive financial analysis, including variance analyses, trend identification, and forecasting, to support executive decision-making.</p><p>· Prepare and present financial reports, dashboards, and key performance indicators.</p><p>· Lead budgeting, forecasting, and long-range financial planning processes.</p><p>· Identify areas for operational improvement and recommend actionable strategies.</p><p>· Collaborate with accounting teams to ensure accurate preparation of financial statements.</p><p>· Analyze market trends and their impact on company performance and future planning.</p><p>· Develop and optimize financial models to assess business opportunities.</p><p>· Ensure compliance with accounting standards and regulatory requirements.</p><p><strong>Skills and Qualifications:</strong></p><p>· Bachelor’s degree in Accounting, Finance, or related field; CPA or MBA preferred.</p><p>· Minimum of 5+ years of experience in financial analysis or related roles.</p><p>· Proficiency with ERP systems and advanced skills in Excel. Epicor and / or Anaplan is a plus as well</p><p>· Strong expertise in financial reporting, compliance, and strategic forecasting.</p><p>· Ability to handle complex data sets and draw meaningful insights from large volumes of information.</p><p>· Excellent communication skills, with the ability to present and simplify complex financial information to non-financial stakeholders.</p><p>· Familiarity with emerging technologies such as AI platforms is a plus.</p><p>The company offers a competitive salary range of $100-125K plus bonus and great benefits along with a hybrid work schedule (3 days in the office / 2 days remote). </p>
We are looking for a skilled Data Analyst to join our team in Easton, Pennsylvania. This position offers a hybrid work environment and provides an excellent opportunity to contribute to data-driven decision-making within the manufacturing industry. As a long-term contract role, this position is ideal for professionals seeking a stable and collaborative work setting.<br><br>Responsibilities:<br>• Analyze and interpret complex data sets to identify trends, patterns, and actionable insights.<br>• Develop and maintain reports and dashboards using Business Intelligence applications.<br>• Utilize Microsoft SQL to extract, manipulate, and manage data effectively.<br>• Collaborate with cross-functional teams to support data-driven decision-making processes.<br>• Ensure data accuracy and integrity by implementing robust validation procedures.<br>• Provide technical support and training to team members on data tools and processes.<br>• Identify opportunities for process improvement and recommend data-driven solutions.<br>• Assist in the integration of new data systems or tools to enhance analytics capabilities.<br>• Communicate findings and recommendations clearly to stakeholders through presentations and written reports.
We are looking for a skilled Data Warehouse Analyst to join our team in Hillside, New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.<br><br>Responsibilities:<br>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.<br>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.<br>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.<br>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.<br>• Automate reporting processes to improve accuracy and timeliness of operational data.<br>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.<br>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.<br>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.<br>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
<p>We are looking for an experienced Operations Analyst to join our client's team in the Horsham, Pennsylvania area. This role offers an exciting opportunity to contribute to the administration, compliance, and overall success of retirement plans, including 401(k), profit-sharing, and defined benefit pension plans. If you thrive in a collaborative environment and enjoy providing exceptional service to clients, this position is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Perform comprehensive compliance and administration services for various defined contribution plans, including 401(k), profit-sharing, and money purchase pension plans.</p><p>• Reconcile asset and trust accounts to ensure accurate financial reporting.</p><p>• Conduct compliance and nondiscrimination testing, including coverage, top-heavy, and 415 limits.</p><p>• Manage employee census data reconciliation and calculate contributions and allocations, including employer match and safe harbor.</p><p>• Prepare detailed valuation and compliance reports for plan sponsors.</p><p>• Complete governmental filings such as Forms 5500, 8955-SSA, and 1099-R.</p><p>• Address and correct compliance violations using appropriate correction methods.</p><p>• Provide audit support for large plan filers and assist with plan conversions and special projects.</p><p>• Consult with clients on plan design options and compliance matters to meet their retirement goals.</p><p>• Collaborate with colleagues, recordkeepers, and other professionals to ensure client satisfaction and success.</p>
<p>Our client, a well-established and highly successful Media & Events company is currently seeking a Senior Financial Analyst to join a high-impact Finance team. This is more than just a number-crunching role—you’ll be a key strategic partner, helping steer the direction of a dynamic business that sits at the heart of global finance. As a Senior Analyst, you’ll be at the forefront of strategic decision-making and financial planning. You’ll partner with leaders across the business to deliver insights, optimize performance, and guide investments in growth. </p><p><br></p><p>Key responsibilities include:</p><p>· Building and refining sophisticated financial models to support revenue growth and cost efficiency strategies.</p><p>· Collaborating with Sales & Sales Ops to design and execute commission plans, analyze performance, and support day-to-day operations.</p><p>· Preparing impactful presentations, board decks, and financial reports for senior leadership and external stakeholders.</p><p>· Leading budgeting, forecasting, and performance tracking for the division or group.</p><p>· Driving continuous improvements in financial reporting tools and processes to enhance business intelligence and cross-functional collaboration.</p><p>· Supporting monthly close and reconciliation in partnership with accounting, including operating cash flow forecasting.</p><p>· Taking ownership of special projects and ad hoc analysis requested by senior leadership.</p><p><br></p><p>For immediate consideration please email your resume to Ben.Turnbull@roberthalf.</p>
We are looking for a skilled Marketing Analyst to join our team in New York, New York. In this long-term contract role, you will play a pivotal part in shaping data-driven strategies to enhance marketing initiatives across the customer lifecycle. This position offers an exciting opportunity to collaborate with diverse teams and leverage advanced analytics tools to drive impactful results.<br><br>Responsibilities:<br>• Analyze current reporting frameworks to understand the requirements of various teams within the Marketing and Global Servicing organization.<br>• Develop an in-depth understanding of Google Analytics configurations and campaign reporting tools used to assess channel and campaign effectiveness.<br>• Map out customer journeys across the organization's website, mobile platforms, and mobile app to identify key insights.<br>• Collaborate with departments such as Digital Marketing, Brand and Communications, Loyalty, Regional Marketing, and Business Analytics to refine reporting needs and requirements.<br>• Partner with the digital product development team to lead the analytics workstream for a website redesign project.<br>• Execute initiatives aligned with the Marketing Data Vision Road Map to address immediate and long-term business needs.<br>• Provide strategic marketing insights based on data analysis to support customer acquisition, retention, engagement, and advocacy efforts.<br>• Define analytics tagging requirements for new website features, user flows, and customer segments.<br>• Assess current reporting tools, processes, and data sources to identify opportunities for improvement and future investments.
<p>Job Details:</p><p>- Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis</p><p>- Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports</p><p>- Working with Finance to gather/analyze reporting requirements (Business Analysis)</p><p>- Presenting technical solutions for new business requirements to manager and final technical implementation</p><p>- Actively supporting end users and error management of data warehouse with dashboards/reports</p><p>- Organizing technical and end user testing for final deployments to different technical environments</p><p>- Creating/maintaining technical and end user documentation</p><p>- Second technical contact for Business Intelligence</p>
We are looking for an analytical and meticulous Financial Analyst to join our team on a Contract-to-Permanent basis. In this role, you will work closely with financial data, leveraging your expertise in Excel and foundational knowledge of finance, economics, or accounting. Based in Rutherford, New Jersey, this position offers the flexibility of remote work with occasional in-office collaboration.<br><br>Responsibilities:<br>• Analyze and interpret complex financial data to generate clear insights and reports.<br>• Utilize advanced Excel functions to manage and manipulate large datasets.<br>• Support royalty calculations and related financial processes with precision and accuracy.<br>• Collaborate with cross-functional teams to ensure alignment on financial strategies.<br>• Conduct audits and reconciliations to maintain data integrity and compliance.<br>• Apply data mining techniques to uncover trends and improve decision-making.<br>• Assist in the budgeting and forecasting process by providing accurate financial models.<br>• Utilize accounting software systems to streamline financial operations.<br>• Prepare and present financial reports to stakeholders in a clear and detailed manner.<br>• Monitor accrual accounting practices and ensure adherence to industry standards.
<p>Requires excellent analytical, research, problem solving, and organizational skills. Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment. Experience in performance testing, writing performant code, optimizing existing code. Strong attention to detail and debugging skills. Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes. Experience doing business analysis and developing project timeline projections. Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked environment</p><p> </p><p>Required Knowledge, Skills, and Abilities:</p><p> </p><p>· Excellent knowledge in developing and maintaining Flutter applications for iOS, Android, web and desktop platforms</p><p>· Good understanding of state management, Flutter flavors and app architecture</p><p>· Proficiency in Dart and familiarity with other programming languages such as Kotlin, Swift or Java</p><p>· Experience with Firebase, RESTful APIs, JSON and other web services</p><p>· Experience with Git, CI/CD tools and agile methodologies</p><p>· Strong communication and consultative skills</p><p>· Self-initiated and proactive attitude</p><p>· Writing clean, maintainable and testable code following best practices and guidelines</p><p>· Troubleshooting and debugging issues across different platforms and devices</p><p>· Keeping up to date with the latest trends and technologies in Flutter development</p><p>· Excellent analytical, research, problem solving, and organizational skills.</p><p>· Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment.</p><p>· Experience in performance testing, writing performant code, optimizing existing code.</p><p>· Strong attention to detail and debugging skills.</p><p>· Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes.</p><p>· Experience doing business analysis and developing project timeline projections.</p><p>· Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked</p><p>· environment.</p><p> </p>
<p><strong>Senior P& L Analyst: Nat Gas & Power - Hedge Fund</strong></p><p><br></p><p>Our client a Greenwich based Hedge Fund continues to build out their physical energy trading business. This role offers an opportunity to work in a dynamic environment, supporting risk management activities within the energy sector. The ideal candidate will bring a strong understanding of commodities trading and market risk principles.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Analyze daily profit and loss (P& L) reports and provide detailed insights to stakeholders.</p><p>• Monitor trading risk exposure and ensure compliance with established risk limits.</p><p>• Evaluate pricing mechanisms and position-keeping strategies to optimize portfolio performance.</p><p>• Collaborate with traders and product control teams to ensure accurate data flow and reporting.</p><p>• Perform risk assessments on derivatives and hedging strategies related to natural gas and power.</p><p>• Assist in implementing effective risk mitigation strategies.</p><p>• Provide recommendations to improve trading processes and risk management frameworks.</p>
We are inviting applications for an IT Operations Analyst role based in Somerset, New Jersey. Our team is actively involved in the IT industry, where the selected candidate will be expected to respond quickly to technical support requests, develop productive relationships across the organization, interact with major vendors, and work with the information security team. <br><br>Responsibilities: <br>• Provide prompt technical support to users, resolving issues related to offboarding, onboarding, security access, printing, email, mobile, and network.<br>• Cultivate productive relationships with both technical and functional users to influence the enterprise infrastructure and network architecture.<br>• Collaborate with major vendors and service providers to ensure that business needs are met cost-effectively.<br>• Partner with the information security team to guarantee that the infrastructure and network are secure and risks are mitigated.<br>• Document solutions, develop knowledge articles for user self-service, and suggest improvements to reduce the frequency and severity of common technical issues.<br>• Demonstrate deep knowledge of the Windows operating system and Microsoft Office/365.<br>• Exhibit experience with Active Directory (Azure AD).<br>• Show passion and obsession for delivering the highest levels of quality customer service.<br>• Communicate technical concepts successfully to non-technical people.
<p><strong>***PLEASE DO NOT APPLY UNLESS YOU LIVE WITHIN 1 HOUR OF MORRISVILLE, PA. (NJ & PA Applications Only due to the ONSITE nature of the position).***</strong></p><p><br></p><p><strong>Job Title: </strong>Financial Analyst (Temporary – Data Migration & Excel Reporting)</p><p><strong>Location:</strong> Morrisville, PA (Onsite training for 2 weeks, then primarily remote with 1 onsite meeting per month)</p><p><strong>Duration:</strong> Approximately 6 months</p><p><strong>Schedule:</strong></p><ul><li>First 2 weeks (training): 9:00 AM – 6:00 PM, onsite in Morrisville, PA</li><li>Following training: Flexible schedule (workdays, evenings, or weekends permitted as long as deliverables are met)</li></ul><p><br></p><p><strong>About Us:</strong></p><p>We are a professional services firm specializing in business-to-business valuations. Our team supports clients by delivering accurate financial data and insights, with a focus on efficiency, precision, and client service.</p><p><br></p><p><strong>Position Summary:</strong></p><p>We are seeking a Financial Analyst for a temporary, project-based role lasting roughly six months. This role involves migrating accounting and financial data—including balance sheets, cash flow statements, revenue, and company details—into a structured Excel template provided by our company. While you will perform minimal independent analysis, your work will directly support our valuation analysts by preparing accurate, well-formatted financial reports.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Transfer accounting and financial data (balance sheet, cash flow, revenue, company details) into company-provided Excel templates.</li><li>Maintain accuracy and consistency of financial data across reports.</li><li>Support pre-built Excel formulas by ensuring proper data input and alignment.</li><li>Organize, filter, sort, and format large sets of financial information.</li><li>Prepare completed Excel reports for analyst review.</li><li>Participate in onsite training (first two weeks) and monthly onsite meetings thereafter.</li></ul>
<p>We are looking for a dedicated Planning Analyst to join our manufacturing team in Bergen County, New Jersey. In this role, you will oversee customer portfolios and projects, ensuring that all processes are managed efficiently and in alignment with organizational procedures. The ideal candidate will foster strong relationships with customers, maintain detailed tracking systems, and communicate effectively to drive project success and enhance client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer portfolios and assigned projects, ensuring all activities align with organizational processes and departmental guidelines.</p><p>• Clarify customer requirements, including product specifications and delivery timelines, to ensure accurate processing.</p><p>• Monitor and track project details such as timelines, risks, and customer information to maintain exceptional organization.</p><p>• Provide timely updates to customers and internal teams, addressing potential risks to project timelines and ensuring proactive communication.</p><p>• Build customer loyalty by maintaining strong relationships, offering consistent follow-ups, and anticipating customer needs.</p><p>• Collaborate across departments to share critical information related to customer orders and lead times for seamless project execution.</p><p>• Respond promptly to inquiries from internal and external stakeholders, maintaining detailed documentation of all project tasks.</p><p>• Mentor and support Project Managers within the Customer Service team by sharing expertise and best practices.</p><p>• Uphold the company’s commitment to service excellence through effective communication and proactive problem-solving.</p><p>• Perform additional duties as assigned by management to support organizational objectives.</p>
We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives.
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. </p><p><br></p><p>· Utilizes the Service Management tool to enter, track and maintain requests through completion</p><p>· Respond to phone, email, and in person requests for assistance</p><p>· Identifies and addresses trends in support issues and corrects the root cause.</p><p>· Interact with customers (internal and external) with a friendly and professional attitude, and work with them to improve department success</p><p>· Involved with projects throughout planning, design/ development activities, and execution. May lead small to medium initiatives such as rolling out software, acquisition team activities, plant wiring and remodels, etc. </p><p>· Active participation in the configuration, deployment and ongoing maintenance of endpoint computing devices on an enterprise scale</p><p>· Support mobile programs ensuring configuration changes meets business demands (Apple/IOS device programs and Mobile Device Management)</p><p>· Identify, recommend and implement opportunities to leverage technology and enhance process efficiencies that will best support business goals.</p><p>· Adhere to all department and company processes and policies.</p>
We are seeking a diligent Systems Analyst I within the Financial Services industry, to be based in NEW YORK, New York, United States. This role involves the utilization of your extensive skills in Workday, Workday Financial Management, Workday Studio, SQL, Snowflake, and Qlik Sense, to support our team in maintaining and enhancing our financial systems. <br><br>Responsibilities:<br><br>• Take on the role of subject matter expert for Workday Financials, including its integrations with internal and third-party systems.<br>• Work closely with business stakeholders to understand, analyze, and document business requirements, translating these into functional and technical specifications.<br>• Contribute significantly to the delivery of IT development services, ensuring alignment with the company's objectives and compliance standards.<br>• Handle technical administration tasks for Workday, including Workday Studio integrations, data loads, troubleshooting, and scheduled tasks.<br>• Design and implement test plans to ensure systems meet specified requirements and perform as expected.<br>• Develop and maintain documentation for system configurations, processes, and procedures.<br>• Monitor and troubleshoot job scheduling issues, ensuring timely execution of critical processes.<br>• Create, modify, and support reports and dashboards using tools such as Snowflake, Crystal Reports, or QlikSense.<br>• Write and maintain complex SQL queries and scripts to support data analysis, integration, and reporting tasks.<br>• Collaborate with developers and architects to design solutions that are scalable, efficient, and compliant with IT best practices.<br>• Provide training, guidance, and mentorship to entry level analysts and business partners.
