We are looking for a skilled Business Intelligence (BI) Engineer to join our team in Jenkintown, Pennsylvania. As a key contributor, you will design, develop, and implement advanced data solutions to support business analytics and decision-making processes. This role requires a strong technical background and a collaborative mindset to drive innovation and optimize data platforms.<br><br>Responsibilities:<br>• Design and implement dimensional and semantic data models to enhance business analytics and reporting capabilities.<br>• Develop and optimize data pipelines using modern orchestration tools like Apache Airflow or Azure Data Factory.<br>• Create and manage interactive dashboards and visualizations using Power BI, ensuring accuracy and usability.<br>• Leverage Microsoft Fabric architecture to integrate centralized semantic models and external data platforms.<br>• Administer cloud-based data warehouses like Azure Synapse or Snowflake, ensuring performance and scalability.<br>• Collaborate with cross-functional teams to address data governance, quality frameworks, and compliance standards.<br>• Utilize Python and data science libraries to process, analyze, and develop machine learning workflows.<br>• Implement DataOps methodologies, including CI/CD practices and version control for data solutions.<br>• Conduct advanced statistical analysis and predictive modeling to inform business strategies.<br>• Partner with stakeholders to translate technical concepts into actionable insights for diverse audiences.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in driving the successful implementation and integration of ERP and CRM systems within a manufacturing environment. This is a Contract-to-Permanent position offering an excellent opportunity for career growth and long-term collaboration.<br><br>Responsibilities:<br>• Lead efforts in configuring, customizing, and maintaining ERP and CRM systems to align with business objectives.<br>• Collaborate with finance, accounting, and other business units to gather requirements and translate them into system solutions.<br>• Provide expertise on integration between ERP modules such as GL, AP, AR, Asset Accounting, and Profit Center Accounting.<br>• Assist in the design and implementation of CRM functionalities to enhance customer relationship workflows.<br>• Support month-end and year-end financial processes, ensuring compliance with reporting standards.<br>• Work closely with technical teams and stakeholders to troubleshoot issues and optimize system performance.<br>• Train and mentor end users to effectively utilize ERP and CRM functionalities.<br>• Partner with implementation teams to achieve project milestones and ensure successful go-live.<br>• Continuously identify opportunities for system enhancements and process improvements.<br>• Manage API development and configuration management to ensure seamless system integrations.
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.<br><br>Responsibilities:<br>• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.<br>• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.<br>• Develop and manage project plans, including timelines, budgets, and deliverables.<br>• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.<br>• Provide guidance on system integration, including API development and data migration.<br>• Coordinate with external vendors and consultants to ensure successful delivery of solutions.<br>• Create detailed documentation, such as business requirement documents, to support system development and maintenance.<br>• Drive user adoption through effective training and change management strategies.<br>• Monitor system performance and identify opportunities for improvement.<br>• Ensure compliance with industry standards and best practices in system management.
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in designing, configuring, and optimizing ERP and CRM solutions to meet our organizational goals. This is a Contract-to-Permanent position within the manufacturing industry, offering significant opportunities for growth and development.<br><br>Responsibilities:<br>• Act as the primary subject matter expert on ERP/CRM systems, ensuring alignment with operational and business needs.<br>• Collaborate with stakeholders to gather and translate business requirements into effective technical solutions.<br>• Design, configure, and implement ERP/CRM modules, focusing on areas such as production planning, shop floor execution, and capacity planning.<br>• Integrate ERP/CRM systems with related modules to ensure seamless end-to-end workflows.<br>• Provide post-implementation support, including troubleshooting and system enhancements.<br>• Develop comprehensive training materials and deliver user training sessions to ensure effective system adoption.<br>• Partner with cross-functional teams to identify and implement opportunities for process improvement.<br>• Ensure best practices are followed in ERP/CRM system configurations and operations.<br>• Work closely with IT teams to meet project milestones and deliverables on time.
<p>Position Summary:</p><p>We are seeking a dynamic and hands-on Business Analyst to join our Portfolio & Wealth Advisory team. This role is pivotal in driving strategic initiatives, solving complex business challenges, and delivering impactful solutions through close collaboration with stakeholders and technical teams. The ideal candidate will have a strong background in relationship management, business process analysis, and technology-driven solution delivery within the wealth management domain.</p><p><br></p><p>Key Responsibilities:</p><p>Strategy & Planning</p><p>Partner with business leaders to understand strategic goals and translate them into actionable initiatives.</p><p>Identify opportunities for process improvement and technology enablement.</p><p>Requirement Gathering</p><p>Conduct detailed business analysis to capture functional and non-functional requirements.</p><p>Facilitate workshops, interviews, and documentation sessions with stakeholders.</p><p>Project Delivery</p><p>Lead cross-functional project teams from initiation through execution.</p><p>Ensure timely delivery of solutions aligned with business objectives and compliance standards.</p><p>Stakeholder Management</p><p>Serve as the primary liaison between Portfolio & Wealth Advisory stakeholders and technical teams.</p><p>Build and maintain strong relationships across departments to ensure alignment and transparency.</p><p>Data Analysis & Reporting</p><p>Analyze data to uncover trends, insights, and opportunities for optimization.</p><p>Develop and maintain dashboards and reports to track project progress and business performance.</p><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role is based in Brooklyn, New York, and focuses on providing technical expertise and functional support for Infor XA systems within a manufacturing environment. The consultant will work closely with cross-functional teams to optimize business processes, ensure system stability, and contribute to legacy system enhancements.<br><br>Responsibilities:<br>• Provide technical support and enhancements for Infor XA applications, including modules for sales, shipping, logistics, production, and quality.<br>• Collaborate with various teams to align business processes and translate operational needs into effective system solutions.<br>• Manage multiple XA instances, ensuring system stability and troubleshooting any issues that arise.<br>• Develop and maintain programs using RPG, CL, and DB2 to support critical business operations.<br>• Document system logic and processes to assist with future system migrations and transitions.<br>• Conduct inventory analysis and ensure data accuracy for routings, BOMs, and other master data.<br>• Support legacy system operations while preparing for migration activities, including data extraction and validation.<br>• Communicate effectively with stakeholders to address system gaps and provide solutions to improve performance.<br>• Assist with carrier integrations and logistics functionality within the Varsity Logistics module.
We are looking for an experienced ERP/CRM Consultant to join our team in Fairless Hills, Pennsylvania. In this long-term contract position, you will play a vital role in implementing and optimizing ERP and CRM systems, ensuring seamless alignment with business needs. Your expertise will contribute to the successful execution of strategic initiatives and the delivery of high-quality solutions.<br><br>Responsibilities:<br>• Lead the implementation and customization of ERP and CRM systems to align with organizational requirements.<br>• Collaborate with stakeholders to gather, analyze, and document business requirements.<br>• Develop and execute client-side scripting to enhance system functionality and user experience.<br>• Manage data migration processes, including extraction, mapping, transformation, and validation.<br>• Configure system settings and modules to meet project specifications.<br>• Create and maintain detailed documentation, including Business Requirement Documents (BRDs).<br>• Integrate APIs to enable seamless communication between systems and applications.<br>• Provide technical support and troubleshooting for ERP/CRM systems.<br>• Conduct regular system audits and performance testing to ensure optimal functionality.<br>• Train end-users and provide ongoing support to ensure successful system adoption.
