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8 results for Customer Service Supervisor in Winston-Salem, NC

Sales and Trade Marketing Manager

Statesville, NC
remote
Contract / Temporary to Hire
20.00 - 25.00 USD / Hourly
We are seeking a Sales & Trade Marketing Manager who will play a key role in nurturing and growing our existing customer relationships across channels. This role is focused on strong account stewardship, consistent execution, and thoughtful trade support to drive profitable, sustainable growth. Reporting to the President, this position works closely with Marketing, Operations, and Distribution to ensure customers are well-supported and programs are executed with care and follow-through.Our client is a growing and increasingly diversified company, and the retail landscape continues to evolve. We are looking for someone who enjoys working closely with customers, understands their needs, and takes pride in being responsive, organized, and reliable. The ideal candidate is energized by building long-term relationships, managing details, and being a steady, trusted point of contact for both customers and internal teams.This is a hands-on role for someone who values service, ownership, and collaboration, and who wants their work to make a visible difference every day. ResponsibilitiesKey Account ManagementManage and grow a portfolio of assigned national and house accounts, with a primary focus on strengthening existing relationships.Serve as the primary point of contact for assigned customers for sales, trade, and non-standard service needs.Ensure consistent communication of pricing updates, promotions, product changes, and new product announcements.Support new product placement and periodically review assortments to ensure alignment with customer needs and performance.Identify opportunities to improve distribution, assortment, and reorder activity within existing accounts. Trade Marketing and Customer SupportSupport customer-focused marketing efforts, including sell sheets, product information, samples, and other sales tools.Lead customer-specific marketing initiatives and promotions in collaboration with Marketing and Product teams.Coordinate merchandising efforts, including assortment and display recommendations where appropriate.Support customer events such as distributor shows, meetings, demonstrations, and presentations.Communicate and execute national and customer-specific programs with attention to detail and follow-through.Manage relationships with independent retailer house accounts, providing consistent outreach and support.Support and help cultivate select international account relationships.Collaborate with Customer Service, Logistics, and other internal teams to help resolve service, pricing, or quality issues.
2026-04-08T15:08:50Z

Financial Reporting Manager

Charlotte, NC
onsite
Permanent
125000.00 - 160000.00 USD / Yearly
We are looking for a skilled Financial Reporting Manager to oversee the preparation, analysis, and submission of external financial reports in compliance with U.S. Securities and Exchange Commission regulations. This role will play a pivotal part in ensuring the accuracy of quarterly, annual, and periodic filings, while maintaining adherence to technical accounting standards and internal controls. The ideal candidate will collaborate with cross-functional teams and support complex accounting matters to drive organizational efficiency and compliance. Responsibilities: • Lead the preparation, review, and timely submission of SEC filings, including Forms 10-Q, 10-K, and other required disclosures. • Coordinate the development of financial statements, footnote disclosures, and Management’s Discussion and Analysis (MD& A). • Ensure accurate SEC tagging and compliance with relevant regulations. • Research and implement new accounting standards and regulatory changes, providing technical guidance on complex transactions such as revenue recognition and business combinations. • Maintain robust internal controls and support compliance efforts across the organization. • Collaborate with departments such as legal, investor relations, FP& A, and internal audit to ensure consistency in financial reporting policies. • Assist external auditors with quarterly reviews and annual audit procedures. • Drive improvements in reporting processes, systems, and documentation, implementing best practices in corporate accounting. • Support special initiatives, including mergers and acquisitions, system upgrades, and policy updates. • Prepare materials for earnings releases, board meetings, and investor-related reporting.
2026-03-16T16:33:53Z

Accounts Payable Supervisor/Manager

High Point, NC
onsite
Permanent
110000.00 - 130000.00 USD / Yearly
We are looking for an experienced Accounts Payable Supervisor/Manager to oversee a high-volume AP department in Greensboro, North Carolina. The ideal candidate will have a proven track record in managing complex AP operations and leading a team to achieve efficiency and accuracy. This role requires someone with strong leadership skills and expertise in financial processes to support the needs of a large, multi-unit organization. Responsibilities:• Supervise and manage a high-volume accounts payable department processing 10,000+ invoices monthly across multiple business units.• Develop and implement KPIs, metrics, and dashboards to monitor and optimize the efficiency of the AP team.• Lead a team of 8+ employees, fostering a positive and collaborative work environment while addressing performance gaps as needed.• Ensure accurate coding and processing of invoices, check runs, and ACH payments in compliance with company policies.• Collaborate with other departments to resolve discrepancies and streamline payment processes.• Analyze and improve existing AP workflows to enhance overall efficiency and accuracy.• Provide regular financial reports and updates to senior management, ensuring transparency in AP operations.• Train, mentor, and support team members to build a high-performing AP department.• Oversee vendor relationships and ensure timely resolution of payment issues.• Maintain strict adherence to accounting standards and regulatory requirements.
2026-04-16T15:23:43Z

Accounts Payable Supervisor/Manager

Concord, NC
onsite
Permanent
85000.00 - 115000.00 USD / Yearly
We are looking for an experienced Accounts Payable Manager to oversee and optimize accounts payable processes for our organization in Concord, North Carolina. This role is ideal for someone with a strong attention to detail and a solid background in managing invoice coding, payment workflows, and financial systems. You will play a key role in ensuring accuracy, efficiency, and compliance within the accounts payable function. Responsibilities:• Manage and supervise accounts payable operations, ensuring timely and accurate processing of invoices and payments.• Oversee invoice coding and verification to maintain accuracy and compliance with company policies.• Coordinate check runs and Automated Clearing House (ACH) payments to support efficient payment workflows.• Utilize advanced Excel functions, including formulas, VLOOKUP, and pivot tables, to analyze and report financial data.• Collaborate with internal teams to resolve discrepancies and improve accounts payable processes.• Ensure adherence to regulatory standards and company procedures within all accounts payable activities.• Implement and manage cloud ERP systems to streamline accounts payable operations.• Monitor and report key performance metrics related to accounts payable efficiency and accuracy.• Provide leadership and guidance to the accounts payable team, fostering a collaborative and productive work environment
2026-03-26T18:38:42Z

Financial Planning & Analysis Manager

Winston Salem, NC
onsite
Permanent
115000.00 - 120000.00 USD / Yearly
We are seeking a FP& A Manager with demonstrated experience in large, matrixed, and multi-entity organizations. The ideal candidate will bring strong commercial finance acumen, advanced analytical and modeling skills, and the capacity to drive cross-functional projects in a dynamic, fast-paced environment. Key Responsibilities:<ul><li>Deliver strategic financial planning and value-added analysis to support business decisions and organizational growth.</li><li>Develop and maintain complex financial models; lead forecasting and budgeting processes for multi-entity/divisional structures.</li><li>Serve as a primary liaison for commercial finance projects, focusing on market and business segment profitability.</li><li>Lead cross-functional initiatives, collaborating with business, finance, operations, and executive stakeholders to drive results.</li><li>Partner with leadership on M& A integration activities, supporting analysis, reporting, and implementation of post-acquisition plans.</li><li>Prepare and present impactful reports and recommendations for senior leadership audiences.</li><li>Manage timelines, deliverables, and communications for major financial projects.</li></ul>
2026-03-17T14:53:43Z

AP Manager

Charlotte, North Carolina, United States, NC
onsite
Permanent
80000.00 - 120000.00 USD / Yearly
Key Responsibilities:<ul><li>Manage and lead the accounts payable team, including training, workflow management, and performance evaluations.</li><li>Oversee the timely and accurate processing of invoices, check runs, wire transfers, and expense reimbursements.</li><li>Develop, implement, and monitor AP policies and procedures to ensure compliance with company standards and regulatory requirements.</li><li>Reconcile accounts payable transactions and resolve discrepancies in a timely manner.</li><li>Maintain relationships with vendors, resolve account issues, and negotiate payment terms as necessary.</li><li>Prepare month-end and year-end close processes related to accounts payable.</li><li>Support audits and provide required documentation.</li><li>Collaborate with other departments, such as procurement and accounting, to optimize processes and support business objectives.</li></ul>
2026-03-27T19:59:01Z

Marketing Manager

Mooresville, NC
onsite
Contract / Temporary to Hire
51.46 - 59.59 USD / Hourly
We are looking for a talented Marketing Manager to join our team on a contract-to-permanent basis in Mooresville, North Carolina. This role is ideal for a creative and organized detail-oriented individual who thrives on developing and executing marketing strategies. You will play a key role in shaping our brand, driving business development efforts, and managing public relations initiatives. Responsibilities: • Lead and manage all marketing activities in collaboration with the design team to ensure cohesive branding and messaging. • Coordinate and prepare new business proposals, including production, delivery, and post-proposal analysis to identify lessons learned and best practices. • Assist in the creation and delivery of interview presentations to support business development efforts. • Develop and implement public relations strategies, including drafting announcements and press releases. • Create engaging content for proposals, conferences, events, the company website, and detail-oriented social media platforms. • Contribute to the development of the marketing plan and budget, while executing regional initiatives such as local events and sponsorships. • Build and maintain client relationships, tracking opportunities through market research and collaboration with the Business Development team. • Monitor and analyze marketing trends, ensuring strategies align with industry standards and company goals.
2026-03-31T15:53:42Z

Payroll Analyst

Greensboro, NC
onsite
Permanent
65000.00 - 85000.00 USD / Yearly
We are looking for a Payroll Analyst to join our team in Greensboro, North Carolina. This role is essential in ensuring accurate and timely payroll processing for a workforce of over 2,300 employees across multiple operating companies. If you thrive in a collaborative environment and have a keen eye for accuracy, this position offers the opportunity to contribute significantly to our HR operations. Responsibilities: • Process weekly payroll for both hourly and salaried employees across multiple operating companies. • Manage garnishments, commissions, and other payroll adjustments with precision and compliance. • Assist with audits to ensure payroll records meet regulatory standards and internal policies. • Utilize intermediate Excel skills, including pivot tables and VLOOKUP functions, to analyze payroll data effectively. • Collaborate with the payroll supervisor and team members to maintain smooth payroll operations. • Support the transition to Workday payroll systems, contributing to implementation planning and execution. • Handle multi-state payroll processing with adherence to varying state-specific regulations. • Maintain accurate records of payroll taxes and deductions. • Ensure timely submission of payroll reports and documentation to relevant stakeholders. • Address employee inquiries regarding payroll issues and provide thorough and accurate resolutions.
2026-03-25T19:53:43Z