Position: Senior Field Information Technology Support Engineer<br><br>Job Description:<br>We are seeking a skilled and experienced Senior IT Engineer to join our team. The successful candidate will provide technical support and assistance to our clients on-site and remotely. The Senior Engineer will manage and design network environments, handle firewall and switch configurations, maintain phone systems, manage storage area networks, and support virtualized environments. Additionally, the candidate should possess expertise in cloud infrastructure management, Microsoft 365 administration, and supporting collaboration platforms such as Zoom Rooms and Teams Rooms.<br>Key Responsibilities:<br>• Travel to client sites regularly in MA and NH for technical support and assistance.<br>• Provide remote support for clients.<br>• Design, manage, and maintain diverse network environments.<br>• Configure and manage firewalls, primarily Meraki, Fortinet, and Palo Alto.<br>• Handle the configuration and management of switches, primarily HP/Aruba, Cisco, and Meraki.<br>• Manage wireless networks using Meraki and Ubiquiti technologies.<br>• Maintain and support phone systems, particularly 3CX and Avaya.<br>• Manage and maintain storage area networks, focusing on HPE and EqualLogic.<br>• Design, manage, and maintain VMware and Hyper-V environments.<br>• Oversee the management and administration of cloud infrastructure, primarily Azure and AWS.<br>• Manage and support Active Directory, both on-premises and Azure.<br>• Assist in migrating clients from on-premises to cloud infrastructure.<br>• Utilize PowerShell for automation and scripting tasks.<br>• Provide expertise in Windows Server administration.<br>• Deliver high-level support for Windows 10/11 environments.<br>• Offer essential support for Mac and Linux systems.<br>• Be familiar with Datto BCDR solutions.<br>• Microsoft 365 Administration.<br>• Support Zoom Rooms and Teams Rooms for collaboration purposes.<br>• Perform other job duties assigned by management.<br>Working Conditions:<br>Working conditions include office work and fieldwork if required. Candidates must usually deal with multiple tasks and queries at once. The ability to manage a workload and handle multiple tasks would be the key. The candidate will work out of the office, and one day from home.<br>Knowledge, Skills, and Abilities:<br>• Ability to travel to client sites regularly.<br>• Proficiency in providing remote technical support.<br>• Managed Services experience is preferred.<br>• Strong problem-solving skills and the ability to think creatively to find solutions.<br>• In-depth knowledge of managing and designing diverse network environments<br>• Knowledge of Kaseya RMM/PSA for remote monitoring and management
<p>We're seeking a Data Engineer to design, build, and optimize data pipelines supporting advanced analytics, AI, and machine learning initiatives for a client in Watertown, MA. This role combines technical expertise with collaboration across IT and business teams to deliver scalable, secure, and impactful data solutions. This role is onsite 4 days a week in Watertown. </p><p><strong>Responsibilities</strong></p><ul><li>Develop and manage data pipelines using Python, SQL Server, Snowflake, and Azure Data Factory.</li><li>Optimize T-SQL code and database structures for performance and reliability.</li><li>Integrate analytics and machine learning outputs into business workflows.</li><li>Ensure compliance with data governance and security standards.</li><li>Collaborate with stakeholders to refine requirements and deliver solutions.</li><li>Support BI tools such as Power BI, Tableau, and SQL Server BI stack.</li></ul><p><br></p>
<p>Robert Half's marketing & creative client is looking for a Digital/Web Designer for a 5+ month contract. This is a hybrid, 40-hour-per-week opportunity; candidates must be able to work 1-2 days per week onsite. The Designer will work closely with the Digital and Category Marketing teams, as well as IT, to incorporate new website and digital campaign design solutions and user experience improvements. This position will help teams think strategically when identifying marketing deliverables in relation to the company’s overall design strategy. Ideal candidate must be able to deliver great work under tight timelines – and have fun doing it.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Take primary day-to-day ownership over the designing of digital content related projects: web, email, intranet, etc.</li><li>Work with Category and Digital Marketers on visually communicating to the customer, as well as our e-commerce development team to incorporate new website and digital campaign design solutions and user experience improvements.</li><li>Evolve and elevate the aesthetic of website and email marketing while keeping with the overall brand direction</li><li>Translate designs into web code and test considering browser compatibility, SEO best practices, and/or mobile ideology</li><li>Communicate and collaborate effectively with teammates; reach across the aisle to other departments</li></ul>
<p>We are looking for an experienced ERP Developer and Data Engineer to join our team in Massachusetts or remotely on a national level. This long-term contract position requires an individual with strong expertise in Infor SyteLine development, Power BI, and data engineering to support and enhance manufacturing operations. The role focuses on optimizing business systems, ensuring accurate data integration, and delivering actionable insights through advanced analytics. Other ERP's will be considered</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain applications within Infor SyteLine using the Mongoose framework to meet operational requirements.</p><p>• Design and implement workflows, forms, and business logic to streamline manufacturing processes.</p><p>• Manage integrations between SyteLine and external systems, ensuring seamless data flow and system compatibility.</p><p>• Troubleshoot and resolve technical issues related to SyteLine, providing detailed root-cause analysis.</p><p>• Build and deploy reliable data engineering processes to ensure data accuracy and availability.</p><p>• Collaborate with stakeholders to identify data needs and create solutions that support decision-making.</p><p>• Create and maintain dashboards and reports using Power BI and other tools to visualize business performance.</p><p>• Support data governance initiatives by standardizing reporting practices and maintaining data integrity.</p><p>• Develop complex queries, stored procedures, and views to facilitate advanced analytics.</p><p>• Assist with customizations and reporting requirements within Microsoft Dynamics, integrating data where necessary.</p>
<p>We are looking for an experienced ERP (Syteline) Systems Developer to join our client in the manufacturing space. In this role, you will be responsible for maintaining and enhancing the Infor CloudSuite Industrial system while ensuring it aligns with business objectives. You will collaborate with cross-functional teams to design, develop, and implement technical solutions that optimize system performance and support organizational goals. This role can sit fully remote with travel around 25% of the time (primarily on the East Coast)</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement solutions within the Infor CloudSuite Industrial system, including configurations, reporting, integrations, and security protocols.</p><p>• Analyze business requirements to design system solutions that meet performance, security, and functionality needs.</p><p>• Participate in design reviews and ensure solutions are developed according to specifications.</p><p>• Conduct thorough testing, including unit, system, integration, and user acceptance tests, to ensure quality and compliance.</p><p>• Create deployment packages and manage the rollout of solutions to target environments, adhering to segregation of duties.</p><p>• Provide Tier 3 support for system-related issues, troubleshooting complex problems and maintaining optimal system performance.</p><p>• Deliver training, user guides, and documentation to ensure proper usage and understanding of system functionalities.</p><p>• Perform regular system updates, patches, and monitoring to maintain data integrity and reliability.</p><p>• Collaborate across teams to identify and implement continuous improvement opportunities, such as system optimizations and process enhancements.</p><p>• Travel to company sites as required to support system implementations and provide on-site assistance.</p>
<p><strong>About the Role:</strong></p><p>Are you fluent in RPG, CL, and the mystical language of green screens? Do you dream in fixed-format code and occasionally wonder why the AS400 is still running everything important in the world? If so, we need you!</p><p><strong>Responsibilities:</strong></p><ul><li>Develop, maintain, and enhance AS400 applications (because yes, they still exist—and they’re mission-critical).</li><li>Collaborate with business teams to turn requirements into elegant, old-school magic.</li><li>Debug issues like a detective in a world where the clues are all in uppercase.</li></ul><p><strong>Requirements:</strong></p><ul><li>Strong experience with AS400/iSeries programming (RPG, CL, DB2).</li><li>Ability to work independently and occasionally explain to younger developers what a “green screen” is.</li><li>A sense of humor—because you’ll need it when someone asks, “Can’t we just move this to the cloud?”</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary and benefits.</li><li>Work with technology that’s older than some of your coworkers—but still more reliable.</li><li>Be the hero who keeps the legacy alive while everyone else is chasing microservices.</li></ul><p><strong>Apply Today!</strong></p><p>If you’re ready to keep the AS400 humming and prove that old-school is still cool, send us your resume. Bonus points if you can tell us your favorite RPG joke.</p>
