<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
We are looking for a dedicated Customer Service Representative to join our team in Reading, Pennsylvania. In this Contract to permanent role, you will play a vital part in ensuring client satisfaction by managing accounts, addressing inquiries, and resolving issues effectively. This position requires excellent communication skills and attention to detail to maintain positive relationships and accurate records.<br><br>Responsibilities:<br>• Manage client accounts by addressing inquiries, resolving issues, and ensuring their needs are met.<br>• Maintain detailed and accurate records of client interactions, transactions, and communications.<br>• Resolve customer complaints efficiently to ensure satisfaction and escalate complex issues when necessary.<br>• Assist clients with placing orders, tracking shipments, and handling returns or exchanges.<br>• Communicate professionally via email and phone to address customer inquiries and provide updates.<br>• Handle inbound and outbound calls to support customer needs and schedule appointments.<br>• Perform data entry tasks to ensure records are up-to-date and organized.<br>• Utilize Microsoft Word and Excel to prepare reports and maintain account information.<br>• Collaborate with other departments to resolve escalated issues and improve service.<br>• Ensure timely and accurate order entry to support seamless client experiences.
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment.<br><br>Responsibilities:<br>• Address customer inquiries and determine whether the issue falls within the scope of the customer service team.<br>• Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority.<br>• Escalate issues outside of your authority to the appropriate department for resolution.<br>• Keep accurate records of all customer service interactions and inquiries.<br>• Identify trends in customer issues and report them to support root cause analysis and improvements.<br>• Greet visitors at the front desk and monitor building access when applicable.<br>• Assist with administrative tasks like folding and assembling renewal mailings when needed.<br>• Communicate effectively with customers through various channels, including phone, email, and in-person interactions.<br>• Perform additional duties as assigned by your supervisor to support team objectives.
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner.<br>• Process customer orders with accuracy and attention to detail.<br>• Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction.<br>• Schedule repair work and communicate with mechanics and vendors as needed.<br>• Handle purchase orders, manage vendor communications, and oversee tow arrangements.<br>• Close repair orders efficiently while maintaining clear records.<br>• Utilize internal systems effectively, adapting quickly to the company's software.<br>• Provide consistent updates to customers regarding their orders or service requests.<br>• Ensure all interactions align with company policies and customer service standards.
<p>Robert Half is seeking a motivated Patient Service Representative to join our client's fast‑paced team<strong>.</strong> As the Patient Service Representative, you will keep the office running smoothly while delivering excellent support to patients and providers. If you’re organized, proactive, and thrive in a medical office setting, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><ul><li>Maintain and update electronic health records (EHR) systems to ensure accurate patient information.</li><li>Provide administrative support by scheduling appointments for patients and physicians.</li><li>Operate office equipment efficiently, including scanners, fax machines, and computers.</li><li>Verify and explain insurance benefits to patients, addressing any questions or concerns.</li><li>Coordinate communication between patients, providers, and insurance companies.</li><li>Assist with general office tasks to support the daily functions of the medical team.</li><li>Monitor and manage patient scheduling to maintain an organized workflow.</li><li>Ensure compliance with office policies and procedures while handling sensitive information.</li></ul>
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
<p>Robert Half is currently working with a client on their search for a Customer Service Lead with excellent communication skills, strong interpersonal skills and a strong sense of urgency. As the Customer Service Lead, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/analyze feedback</p><p>· Assist in developing and improving customer policies and procedures</p><p>· Strategic Planning</p><p>· Monitor workload distribution and ensure adequate coverage</p><p>· Collaborate with other departments on best practices</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul><p><br></p>
<p>Our Delaware based client is seeking a Corporate Paralegal to support the in-house Legal Counsel/Chief Ethics Officer by managing a wide range of legal and compliance tasks. Responsibilities span compliance, governance, ethics, contracts, policies, litigation, FOIA requests, leases, employment, procurement, and environmental issues. Help translate legal concepts into actionable tasks and ensure legal requirements are met efficiently.</p><p><br></p><p>This role is onsite in New Castle, DE 5 days per week - then will move to a hybrid schedule.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>- Draft, review, and edit contracts, agreements, leases, resolutions, policies, and correspondence.</p><p>- Conduct legal research and analyze factual/legal issues.</p><p>- Review and update standard agreements, flagging concerns.</p><p>- Manage workflows and databases for contracts, e-billing, and compliance.</p><p>- Triage and streamline incoming work for legal counsel; communicate on their behalf and manage delegated assignments.</p><p>- Prepare statistics, charts, graphs, and summaries as needed.</p><p>- Perform administrative tasks: maintain calendars, schedule meetings, take minutes, route mail, and compose correspondence.</p><p>- Provide support to the Executive Director and Board as needed.</p><p>- Ensure high levels of customer service and professionalism.</p><p><br></p><p>Required Skills & Abilities:</p><p><br></p><p>- Proficient in legal research, writing, and document preparation.</p><p>- Strong communication, analysis, and problem-solving skills.</p><p>- Excellent multi-tasking, organization, and attention to detail.</p><p>- Ability to work independently and collaboratively.</p><p>- Comfortable with Office 365, DocuSign, Lexis/Nexis, PACER, and contract management platforms.</p><p>- Uphold ethical standards, integrity, and discretion.</p><p>- Notary Commission in NJ and DE, or ability to obtain.</p><p>- Valid driver’s license.</p><p><br></p><p>Education & Experience:</p><p><br></p><p>- Associate’s degree required, Bachelor’s preferred.</p><p>- Minimum 3 years of relevant paralegal experience.</p><p>- Certification from ABA-approved paralegal program required.</p><p>- In-house legal department experience preferred.</p><p>- Experience in real estate or contract law preferred.</p>
A well-established law firm is seeking a permanent Trust and Estate Administration Paralegal to support its Private Client, Trusts, and Estates group on a hybrid schedule in Philadelphia. The team represents executors, trustees, and beneficiaries in all areas of trust and estate administration — including estate settlement, tax return preparation and audits, ongoing trust accounting, and implementation. The firm seeks a detail-oriented and experienced paralegal who takes a practical and personalized approach to client service. <br> Ideal Candidate: The successful candidate will have 5+ years of experience in trust and estate administration, advanced knowledge of estate and trust procedures, strong interpersonal skills to build relationships with clients, and the ability to handle confidential matters with discretion. <br> experience in candidates with estate planning law firm experience should reach out directly to Kevin Ross at Robert Half in Philadelphia.
<p>Salary is 65,000 - 70,000.</p><p><br></p><p>Benefits include health, dental, and vision insurance, 401k, and PTO.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize sales orders for customer approval and signatures.</p><p>• Coordinate with sales representatives to verify order accuracy and ensure timely processing.</p><p>• Communicate regularly with the Purchasing Manager and Dispatcher to align material needs and delivery schedules.</p><p>• Provide daily updates to customers regarding order status and delivery timelines.</p><p>• Address customer inquiries promptly and offer effective solutions to resolve issues.</p><p>• Assist in completing credit applications and review sales orders for compliance.</p><p>• Maintain accurate customer records and oversee the invoicing process.</p><p>• Collaborate with team members to support departmental goals and foster a positive working environment.</p><p>• Adapt to changes in workflows and procedures to optimize efficiency.</p><p>• Take initiative to manage responsibilities independently while adhering to company policies.</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Coordinator. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, review trial balance reports, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Coordinator will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact:</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for a detail-oriented and friendly Receptionist to join a team on a part-time, contract basis. This role is based on site in Plymouth Meeting, Pennsylvania, and will require 15-20 hours per week over a six-month period. The ideal candidate will be organized, approachable, and capable of handling a variety of administrative tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and welcoming manner.</p><p>• Manage a multi-line phone system, directing calls to appropriate departments or individuals.</p><p>• Handle inbound calls promptly and efficiently, ensuring a high level of customer service.</p><p>• Perform switchboard operations for phone systems with up to 10 lines.</p><p>• Maintain the reception area to ensure it is clean and organized.</p><p>• Coordinate and manage schedules, appointments, and bookings as needed.</p><p>• Provide general administrative support to the team, including data entry and correspondence.</p><p>• Ensure timely communication and follow-ups for inquiries or requests.</p><p>• Assist with basic office tasks, such as filing and maintaining records.</p><p>• Support the implementation of any necessary organizational procedures related to reception duties.</p>
<p>A well-established, independent wealth advisory firm is seeking a Trust and Estate Attorney to join its growing team. This firm specializes in comprehensive financial planning and wealth management, with a niche focus on serving high-net-worth professionals. The team is known for its collaborative culture, deep expertise, and nationwide client base.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret complex estate planning documents to ensure accuracy and alignment with legal standards.</p><p>• Develop estate plans that align with clients' personal and financial objectives.</p><p>• Conduct thorough legal research on trusts, estates, and related topics to support client strategies.</p><p>• Partner with financial advisors to deliver integrated and effective planning solutions.</p><p>• Communicate with clients and their representatives to address legal inquiries and provide guidance.</p><p>• Draft and review legal documents with precision and attention to detail.</p><p>• Manage multiple cases simultaneously while maintaining high levels of accuracy and efficiency.</p>
We are offering an exciting opportunity for a Compliance Administrator in the financial services industry. The selected individual will play a crucial role in the company's compliance operations, assisting the Compliance Officer in various tasks to ensure adherence to regulations and to minimize risk related to the company's business.<br><br>Responsibilities:<br>• Develop and manage a comprehensive compliance calendar <br>• Contribute to the completion of diverse regulatory filings<br>• Assist in conducting self-assessments as per the Compliance Officer's design<br>• Participate in the preparation of the annual insurance application<br>• Conduct detailed compliance monitoring reviews<br>• Compile and deliver compliance monitoring reports<br>• Aid in revising company policies and procedures<br>• Research and provide answers to compliance-related inquiries from team members<br>• Assist in responding to compliance audit and examination requests<br>• Conduct thorough reviews of customer accounts and activities<br>• Ensure clear and detail oriented communication, both internally and externally<br>• Handle additional duties as assigned within the scope of the compliance function.
