<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Lititz, Pennsylvania. In this long-term contract position, you will play a vital role in providing exceptional service and support to customers, ensuring their inquiries are addressed promptly and accurately. The role requires strong organizational skills and the ability to manage various administrative tasks efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and provide accurate information regarding account details and services.<br>• Provide fuel price quotes to customers who call in, ensuring clarity and precision.<br>• Create and manage new customer accounts, maintaining accurate records.<br>• Process orders for residential and commercial fuel, including specialized markets as needed.<br>• Handle daily payment postings for cash, checks, and credit cards, and reconcile credit card reports.<br>• Prepare bank deposits and ensure accuracy in financial documentation.<br>• Assist in assembling quotations, proposals, and promotional materials for the department.<br>• Participate in after-hours on-call rotations to address urgent customer needs.<br>• Support dispatch operations when required to ensure smooth delivery processes.
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>We are looking for a detail-oriented Bilingual in Spanish Customer Service Representative to join our team in Mount Laurel, New Jersey. This is a long-term contract position, offering an opportunity to grow within the organization while delivering exceptional service to our clients. The role involves handling customer inquiries related to their account and ensuring accurate data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from customers, addressing inquiries</p><p>• Assist customers with updating personal information, such as addresses and names, in their accounts.</p><p>• Provide accurate information and direct customers to appropriate departments or personnel for further assistance.</p><p>• Maintain precise and timely data entry to ensure customer records are up to date.</p><p>• Deliver exceptional customer service while adhering to company policies and procedures.</p><p>• Log all customer interactions and follow up as necessary to ensure resolution.</p><p>• Collaborate with team members and supervisors to enhance service delivery and resolve issues efficiently.</p><p>• Stay punctual and ready to start work promptly at scheduled hours.</p><p>• Adapt to a dynamic work environment while meeting high standards of conduct</p>
A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
<p>We are looking for a dedicated Customer Experience Specialist to join a leading financial services organization on a contract basis. This Customer Experience Specialist role is located in the Greater Philadelphia Region and involves providing exceptional administrative and client support to ensure seamless operations. The ideal Customer Experience Specialist candidate thrives in a fast-paced environment and demonstrates excellent organizational and communication skills.</p><p><br></p><p>What you get to do every single day:</p><p>• Coordinate and schedule meetings while managing calendars with precision.</p><p>• Send meeting invitations and links, ensuring all participants have the necessary information.</p><p>• Record and document meeting minutes for future reference and action.</p><p>• Perform accurate data entry and maintain organizational records.</p><p>• Manage and update spreadsheets to ensure data consistency.</p><p>• Respond to client inquiries with professionalism and resolve any concerns.</p><p>• Support client relations through additional administrative tasks and projects.</p><p>• Collaborate with internal teams to enhance overall client experience.</p>
<p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking to hire a Contracts Administrator for an established company in Maryland.</p><p><br></p><p>The Contracts Administrator is responsible for overseeing, reviewing, and managing all contractual documentation for a real estate/construction company. This role involves preparing, negotiating, and finalizing sales, purchase, leasing, and government contracts to support business goals. The Contracts Administrator ensures compliance with corporate standards and legal requirements, coordinates with internal teams and clients, and maintains organized contract records for seamless accessibility. The ideal candidate will bring extensive experience in contract administration, construction or leasing contracts, and a high level of organizational skill and customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and finalize sales and purchase contracts, construction contracts, and leasing agreements</li><li>Ensure that all contracts align with corporate guidelines and legal standards per construction law.</li><li>Review contract terms and conditions, identifying any discrepancies, and working to resolve these before contract finalization.</li><li>Negotiate contract terms and conditions with clients, subcontractors, and vendors to reach mutually beneficial agreements.</li><li>Communicate effectively with internal and external stakeholders to resolve conflicts or questions regarding contract terms.</li><li>Work closely with the Director of Customer & Process Excellence and the Chief Operating Officer (COO) on contract terms, final terms, and schedule of values to ensure alignment with company objectives and financial targets.</li><li>Maintain a meticulous filing system for all contractual paperwork, ensuring compliance with federal, state, and company documentation requirements.</li><li>Conduct periodic reviews of contracts and track contract deadlines, amendments, and renewals to ensure timely action.</li><li>Review contracts for accuracy, verifying that all terms comply with legal standards and client requirements.</li><li>Utilize Super Legal AI or other legal (approved) AI tools as a supplement to analyze contracts, streamline repetitive tasks, generate legal insights, and support data informed decision-making.</li><li>Edit and submit contracts for client review, ensuring accurate use of legal terminology and clear language for client understanding.</li><li>Work closely with sales teams, project managers, and operations teams to ensure that contract requirements are understood and met.</li><li>Provide outstanding service to clients and internal teams by promptly addressing questions and ensuring a seamless contract process.</li></ul><p><br></p><p> Our client offers compressive benefits including medical coverage, PTO, retirement savings, profit sharing, PTO and more.</p><p><br></p><p><strong><em>Qualified candidates should directly apply and connect with Amy Hyman Baum on LinkedIn. Direct messages can be sent via LI messenger or to the email found on Amy' LinkedIn page. Be sure to include an updated resume.</em></strong></p>
<p>Our Delaware based client is seeking a Corporate Paralegal to support the in-house Legal Counsel/Chief Ethics Officer by managing a wide range of legal and compliance tasks. Responsibilities span compliance, governance, ethics, contracts, policies, litigation, FOIA requests, leases, employment, procurement, and environmental issues. Help translate legal concepts into actionable tasks and ensure legal requirements are met efficiently.</p><p><br></p><p>This role is onsite in New Castle, DE 5 days per week - then will move to a hybrid schedule.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>- Draft, review, and edit contracts, agreements, leases, resolutions, policies, and correspondence.</p><p>- Conduct legal research and analyze factual/legal issues.</p><p>- Review and update standard agreements, flagging concerns.</p><p>- Manage workflows and databases for contracts, e-billing, and compliance.</p><p>- Triage and streamline incoming work for legal counsel; communicate on their behalf and manage delegated assignments.</p><p>- Prepare statistics, charts, graphs, and summaries as needed.</p><p>- Perform administrative tasks: maintain calendars, schedule meetings, take minutes, route mail, and compose correspondence.</p><p>- Provide support to the Executive Director and Board as needed.</p><p>- Ensure high levels of customer service and professionalism.</p><p><br></p><p>Required Skills & Abilities:</p><p><br></p><p>- Proficient in legal research, writing, and document preparation.</p><p>- Strong communication, analysis, and problem-solving skills.</p><p>- Excellent multi-tasking, organization, and attention to detail.</p><p>- Ability to work independently and collaboratively.</p><p>- Comfortable with Office 365, DocuSign, Lexis/Nexis, PACER, and contract management platforms.</p><p>- Uphold ethical standards, integrity, and discretion.</p><p>- Notary Commission in NJ and DE, or ability to obtain.</p><p>- Valid driver’s license.</p><p><br></p><p>Education & Experience:</p><p><br></p><p>- Associate’s degree required, Bachelor’s preferred.</p><p>- Minimum 3 years of relevant paralegal experience.</p><p>- Certification from ABA-approved paralegal program required.</p><p>- In-house legal department experience preferred.</p><p>- Experience in real estate or contract law preferred.</p>
A well-established law firm is seeking a permanent Trust and Estate Administration Paralegal to support its Private Client, Trusts, and Estates group on a hybrid schedule in Philadelphia. The team represents executors, trustees, and beneficiaries in all areas of trust and estate administration — including estate settlement, tax return preparation and audits, ongoing trust accounting, and implementation. The firm seeks a detail-oriented and experienced paralegal who takes a practical and personalized approach to client service. <br> Ideal Candidate: The successful candidate will have 5+ years of experience in trust and estate administration, advanced knowledge of estate and trust procedures, strong interpersonal skills to build relationships with clients, and the ability to handle confidential matters with discretion. <br> experience in candidates with estate planning law firm experience should reach out directly to Kevin Ross at Robert Half in Philadelphia.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for an experienced Collections Specialist to join a team in Wilmington NT, Delaware. This role is a contract position with the potential for a long-term opportunity, offering an excellent chance for professionals with a background in collections and customer service to grow within a dynamic work environment. Candidates should be comfortable working in a high-volume call center setting and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to recover outstanding balances in compliance with company policies.</p><p>• Communicate effectively with customers via phone or E-Mail, providing solutions to payment-related issues.</p><p>• Utilize Microsoft Excel and other tools to track account balances and generate reports.</p><p>• Collaborate with billing teams to ensure accurate handling of invoices and payments.</p><p>• Handle inbound and outbound calls to address customer inquiries and resolve disputes.</p><p>• Monitor overdue accounts and initiate appropriate follow-up actions.</p><p>• Analyze credit information and provide recommendations for account adjustments.</p><p>• Maintain detailed records of all communications and transactions for auditing purposes.</p><p>• Ensure compliance with regulatory standards and company procedures related to collections.</p><p>• Support continuous improvement initiatives to enhance collection processes and customer satisfaction.</p>
<p>We are looking for an organized and personable Receptionist to join a team on a contract basis in Wilmington, Delaware. This role will support the office during the busy tax season, ensuring smooth operations and excellent customer service. If you thrive in a detail-oriented environment and enjoy multitasking, this position may be a great fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors and directing them to appropriate personnel.</p><p>• Operate and maintain a multi-line phone system to answer and transfer calls efficiently.</p><p>• Handle inbound calls, providing accurate information or forwarding inquiries as needed.</p><p>• Ensure the reception area remains tidy and welcoming for clients and staff.</p><p>• Assist with administrative tasks such as scheduling, filing, and data entry.</p><p>• Provide support to the team during peak periods, ensuring timely communication and organization.</p><p>• Maintain confidentiality and a high standard of conduct when handling sensitive information.</p><p>• Collaborate with other departments to ensure seamless office operations.</p>
<p>We are looking for a detail-oriented and friendly Receptionist to join a team on a part-time, contract basis. This role is based on site in Plymouth Meeting, Pennsylvania, and will require 15-20 hours per week over a six-month period. The ideal candidate will be organized, approachable, and capable of handling a variety of administrative tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and welcoming manner.</p><p>• Manage a multi-line phone system, directing calls to appropriate departments or individuals.</p><p>• Handle inbound calls promptly and efficiently, ensuring a high level of customer service.</p><p>• Perform switchboard operations for phone systems with up to 10 lines.</p><p>• Maintain the reception area to ensure it is clean and organized.</p><p>• Coordinate and manage schedules, appointments, and bookings as needed.</p><p>• Provide general administrative support to the team, including data entry and correspondence.</p><p>• Ensure timely communication and follow-ups for inquiries or requests.</p><p>• Assist with basic office tasks, such as filing and maintaining records.</p><p>• Support the implementation of any necessary organizational procedures related to reception duties.</p>
<p>A well-established, independent wealth advisory firm is seeking a Trust and Estate Attorney to join its growing team. This firm specializes in comprehensive financial planning and wealth management, with a niche focus on serving high-net-worth professionals. The team is known for its collaborative culture, deep expertise, and nationwide client base.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret complex estate planning documents to ensure accuracy and alignment with legal standards.</p><p>• Develop estate plans that align with clients' personal and financial objectives.</p><p>• Conduct thorough legal research on trusts, estates, and related topics to support client strategies.</p><p>• Partner with financial advisors to deliver integrated and effective planning solutions.</p><p>• Communicate with clients and their representatives to address legal inquiries and provide guidance.</p><p>• Draft and review legal documents with precision and attention to detail.</p><p>• Manage multiple cases simultaneously while maintaining high levels of accuracy and efficiency.</p>
We are offering an exciting opportunity for a Compliance Administrator in the financial services industry. The selected individual will play a crucial role in the company's compliance operations, assisting the Compliance Officer in various tasks to ensure adherence to regulations and to minimize risk related to the company's business.<br><br>Responsibilities:<br>• Develop and manage a comprehensive compliance calendar <br>• Contribute to the completion of diverse regulatory filings<br>• Assist in conducting self-assessments as per the Compliance Officer's design<br>• Participate in the preparation of the annual insurance application<br>• Conduct detailed compliance monitoring reviews<br>• Compile and deliver compliance monitoring reports<br>• Aid in revising company policies and procedures<br>• Research and provide answers to compliance-related inquiries from team members<br>• Assist in responding to compliance audit and examination requests<br>• Conduct thorough reviews of customer accounts and activities<br>• Ensure clear and detail oriented communication, both internally and externally<br>• Handle additional duties as assigned within the scope of the compliance function.
<p>We are looking for a detail-oriented Collections Specialist to join our team in Wayne, Pennsylvania. In this contract role, you will play a vital part in managing office functions, overseeing debt collection processes, and ensuring all financial transactions are handled efficiently. This position requires strong organizational skills and the ability to work collaboratively in a fast-paced manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily office operations, ensuring smooth workflow and adherence to company procedures.</p><p>• Coordinate debt collection processes, including issuing notices and following up on outstanding payments.</p><p>• Process invoices and payments accurately while maintaining detailed financial records.</p><p>• Utilize software tools such as Oracle R12 E-Business Suite and Salesforce to track financial data and manage collections.</p><p>• Prepare and review credit memos and invoice copies for quality assurance.</p><p>• Oversee scanning and document management to maintain organized records.</p><p>• Ensure alignment with hiring processes and company attendance policies.</p><p>• Monitor time management and productivity to meet deadlines effectively.</p><p>• Collaborate with team members to refine collection strategies and improve operational quality.</p><p>• Support QA management initiatives to uphold high standards in financial practices.</p>
