<p>We are seeking a skilled Service Desk Analyst to support our workforce by providing technical support, managing tickets, and safeguarding our IT environment. The ideal candidate will have hands-on experience with network basics, end-user support, and general cybersecurity awareness.</p><ul><li>Serve as the first point of contact for employees needing technical support via phone, email, chat, or in person.</li><li>Troubleshoot and resolve issues with desktops/laptops, operating systems (Windows/Mac), VPNs, network connectivity, printers, and typical enterprise applications (e.g. Microsoft 365, collaboration tools).</li><li>Manage user account setup/termination, access permissions, and password resets (e.g. Active Directory, identity management).</li><li>Log and track issues in ticketing systems (e.g. Service Desk tools, help-desk software), prioritize and escalate complex problems to higher-level IT or network/cybersecurity teams.</li><li>Perform basic network diagnostics and assist in network-related issues (connectivity, VPN, remote access).</li><li>Maintain hardware inventory, assist with device provisioning, and ensure compliance with company security and support policies.</li><li>Provide excellent customer service to end-users and ensure timely resolution of support tickets.</li><li>Help document support procedures, maintain a knowledge base, and contribute to continuous improvement of support processes.</li></ul>
<p>We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first point of contact for employees seeking technical assistance. You will troubleshoot issues, resolve incidents, escalate problems as needed, and help maintain a reliable, efficient, and user-friendly technology environment.</p><ul><li>Provide first-level support for hardware, software, network, and account-related issues via phone, email, chat, and ticketing system.</li><li>Troubleshoot and resolve issues related to Windows/Mac operating systems, Microsoft 365, VPN, printers, and standard business applications.</li><li>Create, update, and manage support tickets to ensure timely resolution and excellent customer service.</li><li>Escalate complex issues to Tier 2/3 teams when necessary, providing clear documentation of troubleshooting steps.</li><li>Onboard and offboard users by setting up accounts, configuring devices, and ensuring proper access permissions.</li><li>Maintain hardware inventory and assist with device deployments and updates.</li><li>Follow established procedures, knowledge base articles, and SLAs to ensure consistent support.</li><li>Contribute to process improvements, documentation updates, and user training initiatives.</li></ul>
<p><strong>Summary</strong></p><p>We are seeking a <strong>Monitoring and Incident Response Team Member (MIRT)</strong> to support a 24/7/365 operation monitoring network and infrastructure performance and managing incident communications. This role serves as the primary escalation point for service outages or degradations and works closely with government management to coordinate troubleshooting and stakeholder communications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle Tier 1/2 Service Desk escalations via tickets, phone, or Teams.</li><li>Follow up on outstanding requests and ensure timely resolution.</li><li>Monitor network and services continuously and respond to incidents.</li><li>Coordinate troubleshooting efforts with Network Managers, Engineers, and Service Providers.</li><li>Manage conference bridges for incident resolution and provide after-action reports.</li><li>Close tickets upon resolution and ensure proper documentation.</li><li>Develop and maintain SOPs and other operational documentation.</li><li>Support network devices and assist with incident management processes.</li></ul>
<p>We are looking for a versatile IT Generalist who is comfortable working across desktop support, systems administration, and network troubleshooting. This is a hands-on, broad technical role ideal for someone who enjoys variety, can adapt quickly, and has strong problem-solving skills. You will support day-to-day IT operations, maintain infrastructure, and play a key role in ensuring all systems remain secure, stable, and efficient.</p><ul><li>Provide Tier 1–3 support for Windows/Mac endpoints, hardware, applications, and peripherals</li><li>Troubleshoot software issues, performance problems, and device connectivity</li><li>Support Microsoft 365, VPN, printers, VoIP, collaboration tools, etc.</li><li>Assist with managing servers (Windows/Linux), virtual environments, backups, and patching</li><li>Maintain Active Directory user accounts, groups, and permissions</li><li>Support cloud platforms such as Azure, AWS, or other hosted systems</li><li>Help with system monitoring, performance tuning, and routine maintenance</li><li>Troubleshoot basic network issues (DNS, DHCP, VLANs, routing, Wi-Fi, firewalls)</li><li>Manage and monitor switches, routers, and access points</li><li>Work with senior engineers on network upgrades and configuration changes</li><li>Assist with IT projects, deployments, and new technology rollouts</li><li>Maintain documentation for systems, policies, and procedures</li><li>Ensure compliance with IT standards and security requirements</li><li>Support asset management and procurement tasks</li></ul>
<p><strong>Summary</strong></p><p>Lead the design, implementation, and governance of secure, scalable, and resilient Azure cloud solutions. Act as a bridge between engineering, security, and business teams to ensure cloud environments meet both performance and compliance requirements.</p><p>We’re seeking candidates with strong engineering fundamentals who are energized by the opportunity to help drive transformation toward agentic development—leveraging cloud-native automation, AI-powered workflows, and secure, scalable architectures to advance healthcare solutions.</p><p>This role reports directly to the VP, Technology, providing opportunities for strategic impact and cross-functional collaboration at the leadership level.</p><p><strong>Key Responsibilities</strong></p><ul><li>Enablement of Azure-based solutions and capabilities through partnership with infrastructure, development, and security teams.</li><li>Design and automation of secure, reliable methods for monitoring and deploying solutions across the cloud infrastructure.</li><li>Assist in management of data pipelines and troubleshooting deployments.</li><li>Define and enforce cloud security policies, standards, and best practices.</li><li>Support threat modeling, risk assessments, and security reviews for Azure workloads.</li><li>Integrate identity and access management (IAM), encryption, and monitoring solutions.</li><li>Provide technical leadership in incident response, disaster recovery, and business continuity planning.</li><li>Stay current with Azure advancements, cybersecurity threats, and compliance frameworks (e.g., NIST, ISO 27001, HIPAA, GDPR).</li><li>Collaborate with peer teams to raise the overall fluency of Azure</li></ul><p><br></p>
We are looking for a dedicated Receptionist to join our team in Houston, Texas. This contract-to-permanent position is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys providing excellent customer service. You will play a key role in ensuring smooth daily operations by managing phone systems and welcoming guests.<br><br>Responsibilities:<br>• Greet and assist visitors upon arrival, ensuring a positive and detail-oriented first impression.<br>• Manage and operate a multi-line phone system, efficiently handling inbound calls.<br>• Direct calls to appropriate departments or personnel using a switchboard with 1-10 phone lines.<br>• Respond promptly to inquiries and provide accurate information to callers.<br>• Maintain an organized and welcoming reception area.<br>• Collaborate with staff to ensure smooth communication and operations.<br>• Perform administrative tasks, such as scheduling appointments and managing correspondence.<br>• Support part-time reception duties as required.
<p>Follow Shad on LinkedIn at #chalkboardtalk for videos on his open roles! Shad and his team at Robert Half is recruiting for a West Houston Client that is looking for a motivated Financial Analyst to join our Petrochemicals team in Houston, Texas. This role offers an exciting opportunity to analyze financial data, develop forecasts, and contribute to strategic decision-making in the energy and natural resources sector. The ideal candidate will bring strong analytical skills and proficiency with tools like SAP and Power BI to support the team’s financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage budgets and forecasts to ensure accurate financial planning.</p><p>• Analyze financial data and provide actionable insights to support strategic decisions.</p><p>• Utilize SAP to manage financial transactions and reporting effectively.</p><p>• Develop and maintain dashboards and reports using Microsoft Power BI.</p><p>• Collaborate with cross-functional teams to streamline financial processes and improve efficiency.</p><p>• Monitor financial performance and identify trends or areas for improvement.</p><p>• Assist with monthly and quarterly financial reporting requirements.</p><p>• Ensure compliance with company policies and regulatory standards in financial operations.</p><p>• Support ad-hoc financial analysis and special projects as needed.</p><p><br></p><p>Company's compensation make up is base salary, bonus potential and benefits.</p><p class="MsoNormal">For confidential consideration for this opportunity please<br>e-mail Shad at [email protected] with your Microsoft Word Resume with in Financial Analyst<br>the subject line.</p>
<p>Follow Shad on LinkedIn at #CHALKBOARDTALK and watch his videos on his open roles. Shad and his team at Robert Half is working with a West Houston Energy Client is looking for a Financial analyst. This newly created role will support supply, inventory and marketing. Role will work with various areas of the business to provide high quality advice on financial impacts through exceptional analytical and financial modeling skills. A snapshot of role will be Planning & forecasting and responsible for tracking company’s financial performance against a plan, analyzing business performance and market conditions to create forecasts, and help senior management make tactical and strategic decisions by providing periodic reports. Company's compensation make up is base salary, bonus potential and benefits and a hybrid work model. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with in the subject line.</p>
<p>We are looking for a versatile Systems Engineer to support and enhance our datacenter and infrastructure environments. This role involves maintaining reliable systems, improving operational efficiency, and contributing to the overall stability and scalability of our computing platforms. You will collaborate with multiple teams to ensure our environments remain secure, resilient, and optimized for performance.</p><ul><li>Administer and support server platforms and operating systems used across the organization, ensuring consistent performance and reliability.</li><li>Oversee automated provisioning and lifecycle management of compute resources within clustered environments.</li><li>Contribute to the development and operation of modern application environments leveraging container-based deployments.</li><li>Assist with implementing and maintaining resilient architectures designed to support continuous availability and minimal downtime.</li><li>Participate in the configuration and upkeep of core infrastructure components, including networked systems and datacenter hardware.</li><li>Troubleshoot complex technical issues across compute, storage, and connectivity layers, providing timely resolution and documentation.</li><li>Collaborate with engineering and operations teams to streamline workflows, automate routine processes, and support scalable growth.</li><li>Monitor system health and performance metrics to proactively identify improvements, risks, or necessary upgrades.</li><li>Maintain accurate documentation related to system configurations, operational procedures, and architectural standards.</li></ul>
<p>Follow Shad on LinkedIn at #chalkboardtalk for videos on his open roles! Shad and his team at Robert Half are recruiting for an Accounting Manager that will support the Companies legal entities around D365. This candidate has the unique opportunity to work from West Houston or East Houston but will have at least 1 day a week from the opposite office. This role will support Lead a team but will be a hands on leader and will focus on financial statement preparation and analysis. This role will require a Bachelor’s Degree in Accounting, active CPA, 8 plus year’s accounting experience and Microsoft Dynamics 365 a huge plus but not required. Company's compensation make up is base salary, bonus potential and benefits. Company base salary could range near mid 100’s. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Accounting manager in the subject line.</p>
<p>We are looking for a skilled Staff Accountant to join our team in Houston, Texas. This position offers the opportunity to contribute to a dynamic organization by managing accounting functions across multiple entities and collaborating closely with operations. The ideal candidate will bring expertise in financial analysis, account reconciliation, and month-end processes while demonstrating a proactive approach to problem-solving. This role is over 2 manufacturing plants, ability to differentiate capital work in process vs. expense and work with operations in guaranteeing accuracy is key here.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounting activities for multiple entities, including plant operations, ensuring accurate financial reporting.</p><p>• Perform bank reconciliations, variance analysis, and oversee fixed assets and project billings.</p><p>• Reconcile accounts, record transactions, and maintain detailed financial records.</p><p>• Prepare ad hoc financial reports to support management decision-making.</p><p>• Track and record asset additions, transfers, and disposals, generating roll-forward schedules.</p><p>• Conduct detailed income statement variance analysis to identify trends and discrepancies.</p><p>• Collaborate with operations teams to monitor project progress and analyze cost center expenses.</p><p>• Prepare monthly accruals, amortizations, and adjusting journal entries to ensure timely month-end close.</p><p>• Support audit processes by providing necessary documentation and addressing inquiries.</p><p>• Contribute to process improvement initiatives to enhance efficiency in accounting operations.</p>
<p>Remote Role Remote Role Remote Role! Now that I have your attention follow Shad's Video format on #chalkboardtalk on LinkedIn. Shad and his team at Robert Half is working with an Oil Field Service Client that caters to the upstream industry. This company is looking for 2 Senior Financial Reporting Analyst that is ready to leave public accounting behind and be with a support company and culture that will allow the flexibility of Remote work schedule candidate must live Houston area and come to office for meetings. Candidate must have a Bachelor’s Degree, 3 plus year’s public accounting experience with SEC clients, CPA a plus and can demonstrate why they will be successful in a remote platform. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with “Senior Financial Reporting Analyst 04130-0013050884” in the subject line.</p>
We are looking for a skilled Support Project Manager/Lead to oversee critical IT infrastructure projects with precision and efficiency. This is a long-term contract position based in Houston, Texas, offering a unique opportunity to manage complex IT transformations for a dynamic organization. The ideal candidate will play a pivotal role in ensuring the successful execution of IT infrastructure initiatives, including system migrations, while maintaining compliance and continuity.<br><br>Responsibilities:<br>• Develop and execute detailed project plans to ensure alignment with business goals and timelines.<br>• Coordinate and lead cross-functional teams globally to achieve project objectives efficiently.<br>• Identify, assess, and address potential risks and issues to maintain seamless project execution.<br>• Oversee project budgets, allocate resources effectively, and monitor financial performance to stay within scope.<br>• Collaborate with stakeholders to ensure clear communication and alignment throughout the project lifecycle.<br>• Facilitate organizational change by implementing communication, training, and system adoption strategies.<br>• Manage vendor relationships, including service providers and equipment manufacturers, to ensure project deliverables are met.<br>• Maintain compliance with IT controls and security standards during all phases of the project.<br>• Provide regular updates and reports to executive leadership, highlighting progress, risks, and dependencies.<br>• Utilize project management tools such as Microsoft Planner and Microsoft Project to track and optimize workflows.
<p>Follow Shad Lira on LinkedIn at #chalkboardtalk for videos on his open roles in the Houston area. Shad and his team at Robert is working with a Commercial Real Estate Client in West Houston. This Property Accountant role will support several properties and will work on a team of 4 to 6 people. This Hybrid model work environment only works from office a couple days a week. Candidate must have a Bachelor’s Degree in Accounting or Finance, 2 plus year’s commercial real estate and must have Yardi or MRI. Compensation make up is Base Salary and Benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Commercial Real Estate Accountant in the subject line.</p>
