We are looking for a Customer Experience Specialist to join our team in Houston, Texas, on a long-term contract basis. In this role, you will be responsible for delivering exceptional service to customers while maintaining accurate records and collaborating with team members to resolve inquiries. This position offers an excellent opportunity to showcase your communication skills and contribute to enhancing customer satisfaction in the energy sector.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and inquiries, providing accurate information and resolving customer concerns.<br>• Maintain and update customer records in internal systems, ensuring data accuracy and completeness.<br>• Collaborate with Division Order Analysts to address complex customer inquiries and issues.<br>• Conduct research on customer accounts as needed to assist with problem resolution.<br>• Handle release requests and other administrative tasks related to customer accounts.<br>• Utilize SAP and other systems to support customer service operations, with training provided as needed.<br>• Work independently while adhering to organizational processes and maintaining high standards of professionalism.<br>• Demonstrate strong attention to detail and organizational skills in daily tasks.<br>• Contribute to a team-oriented environment by sharing insights and supporting colleagues.<br>• Deliver exceptional customer service while adhering to company policies and procedures.
<p>Our client is looking for a preauthorization representative to join the team on a contract basis. This role will be at least 2 months and will be a hybrid work schedule. </p><p><br></p><p>Responsibilities:</p><p>• Verify patient insurance eligibility and benefits for office visits, diagnostic tests, surgeries, and inpatient admissions.</p><p>• Obtain and document referral information and modifications for specialty care and testing within the computer system.</p><p>• Secure precertification or preauthorization numbers from insurance providers ahead of procedures and diagnostic tests.</p><p>• Assist patients in scheduling new office visits with healthcare providers.</p><p>• Generate and distribute inpatient and outpatient service lists to surgeons and consultants.</p><p>• Accurately complete patient demographic and insurance fields in the system to process claims efficiently.</p><p>• Identify and correct account errors within specified deadlines.</p><p>• Collaborate with physicians, insurance companies, and internal staff to ensure proper authorization and status updates.</p><p>• Maintain a daily productivity average of at least 30 authorizations with high accuracy.</p><p>• Work mandatory overtime when business needs require.</p>
<ul><li>Oversee the development and operations of Front Office applications and the data warehouse infrastructure hosted on Amazon Web Services (AWS).</li><li>Deliver innovative technical solutions to enhance trading platforms and address business challenges, including gathering requirements, setting priorities, planning tasks, and ensuring timely delivery.</li><li>Collaborate with internal teams and external IT consultants across global locations to ensure solutions align with business needs and project timelines.</li><li>Champion operational excellence by implementing robust monitoring, alerting, and predictive operations strategies.</li><li>Engage closely with global development teams to support organizational technology initiatives.</li><li>Serve as a representative and advocate for Mercuria IT, both within the organization and in external engagements</li></ul><p><br></p>
We are looking for an experienced Collections Specialist to join our team on a long-term contract basis in Houston, Texas. In this role, you will focus on managing business-to-business collections, ensuring accurate account reconciliations, and applying payments efficiently. This position offers an excellent opportunity to leverage your analytical skills and expertise in credit and collections processes.<br><br>Responsibilities:<br>• Manage business-to-business collections by contacting clients regarding overdue accounts and negotiating payment arrangements.<br>• Analyze and reconcile past-due accounts to ensure accuracy and resolution of discrepancies.<br>• Process cash applications and allocate payments to appropriate accounts.<br>• Maintain detailed records of client communications and account statuses.<br>• Collaborate with internal teams to address billing issues and improve collection processes.<br>• Utilize Microsoft Excel to track collections, prepare reports, and analyze financial data.<br>• Provide exceptional customer service to address client inquiries and concerns.<br>• Support continuous improvement efforts in credit and collections workflows.<br>• Identify and escalate unresolved accounts to management for further action.<br>• Monitor and report on collection metrics to ensure targets are met.
We are looking for a skilled AR / Collections Specialist to join our team in Houston, Texas. In this Contract-to-permanent role, you will play a critical part in managing accounts receivable operations and driving successful collections processes within a manufacturing environment. This is an excellent opportunity for professionals eager to make an impact through their expertise in B2B collections and financial analysis.<br><br>Responsibilities:<br>• Manage accounts receivable processes, including B2B collections and cash applications, to ensure timely and accurate transactions.<br>• Analyze customer accounts to identify and resolve discrepancies, ensuring proper billing and cash activity.<br>• Communicate effectively with clients and internal teams to negotiate payment terms and resolve outstanding balances.<br>• Utilize intermediate-level Excel skills, including pivot tables and formulas, to streamline reporting and data analysis.<br>• Take initiative in identifying opportunities for process improvement within collections and AR workflows.<br>• Collaborate closely with the team to prioritize tasks, meet deadlines, and contribute to overall department success.<br>• Conduct credit risk analysis to assess customer payment behavior and minimize financial exposure.<br>• Maintain accurate documentation of customer interactions, payment agreements, and account status updates.<br>• Ensure compliance with company policies and procedures while maintaining a high standard of customer service.
We are looking for a detail-oriented Medical Collections Specialist to join our team on a long-term contract basis in Houston, Texas. This role involves managing business-to-business collections, primarily interacting with large insurance agencies. The position offers a hybrid work schedule, with three days onsite and two days remote each week.<br><br>Responsibilities:<br>• Handle business-to-business collections, ensuring timely resolution of outstanding balances.<br>• Communicate effectively with large insurance agencies to address and resolve payment discrepancies.<br>• Monitor accounts receivable to identify overdue payments and initiate follow-up actions.<br>• Utilize medical billing knowledge to review claims, appeals, and payment adjustments.<br>• Interpret and apply medical terminology, CPT codes, and other relevant documentation during collections.<br>• Collaborate with internal teams to streamline processes and improve collection outcomes.<br>• Maintain accurate records of collection activities, payment statuses, and correspondence.<br>• Provide exceptional customer service to resolve inquiries related to medical billing and insurance claims.
<p>Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage client transactions and money movement requests</p><p>• Regularly communicate with clients regarding new business and existing issues</p><p>• Execute client-specific projects as needed</p><p>• Handle outbound calls and emails to service clients professionally</p><p>• Review and prepare comprehensive investment reports</p><p>• Accurately update client information for review meetings</p><p>• Confirm transactions with clients to ensure accuracy</p><p>• Responsibly manage calendars and CRM to record client interactions</p><p>• Resolve client queries via phone and email promptly and effectively</p><p>• Summarize meeting notes, emails, and financial data for client meetings</p>
<p>We are seeking a motivated and detail-oriented <strong>Credit & Collections Specialist</strong> with experience in the construction industry to join our team on a contract-to-hire basis. The ideal candidate will have a strong understanding of lien law compliance, customer account management, and credit process coordination. This position offers a unique opportunity to collaborate with leadership while playing a critical role in supporting the company's credit and collections workflow.</p><p><strong>Key Responsibilities</strong></p><p><strong>Collections & Credit Coordination:</strong></p><ul><li>Review and process customer credit applications, ensuring all required documentation is collected.</li><li>Maintain accurate credit files and monitor accounts receivable aging, working proactively to collect outstanding balances.</li><li>Resolve payment discrepancies by communicating with customers, internal teams, and the legal department as necessary.</li><li>Support vendor and subcontractor credit-related processes.</li></ul><p><strong>Lien Management:</strong></p><ul><li>Prepare and send preliminary notices, lien waivers, and other lien-related documents in adherence to state requirements.</li><li>Track lien deadlines and manage lien records in an organized and timely manner.</li><li>Collaborate with project managers and legal counsel for lien releases.</li></ul><p><strong>Administrative & Leadership Support:</strong></p><ul><li>Provide assistance to the VP of Accounting and VP of Finance, including calendar management, meeting coordination, and preparation of correspondence and reports.</li><li>Help organize and track departmental priorities, ensuring seamless coordination and follow-up.</li><li>Manage document organization for audits, compliance, and other business needs while maintaining confidentiality.</li></ul><p><strong>Team & Departmental Support:</strong></p><ul><li>Act as a liaison between departments for AR, credit, and lien-related inquiries.</li><li>Assist with departmental projects to enhance operational efficiency.</li><li>Maintain well-organized filing systems, both digital and physical, for easy access.</li></ul><p><br></p>
<p>Our client, a highly reputable organization located in downtown Houston, TX, is seeking an experienced Executive Assistant to provide high-level administrative support to the Chief Executive Officer (CEO), Chief Financial Officer (CFO), and Chief Operating Officer (COO). In this role, the successful candidate will demonstrate exceptional organizational, communication, and multitasking abilities, ensuring the seamless operation of executive-level functions.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Serve as the primary point of contact for the CEO, CFO, and COO, managing schedules, correspondence, and day-to-day operations.</p><p>Coordinate and plan events, such as Board of Directors (BOD) meetings and other executive gatherings.</p><p>Maintain confidentiality while handling sensitive information and decision-making processes.</p><p>Organize travel arrangements for executives, ensuring smooth coordination and detailed itineraries.</p><p>Collaborate with teams and stakeholders to align administrative priorities with organizational goals.</p><p><br></p><p>Proactive and solution-oriented approach to challenges.</p><p>Strong written and verbal communication skills.</p><p>Exceptional attention to detail and time management skills.</p><p>Ability to work independently while maintaining high levels of teamwork and collaboration.</p><p>Proficiency with productivity tools such as Microsoft Office Suite and event management software.</p><p><br></p><p>This is a direct hire opportunity paying up to 110K working 100% in office.</p>
<p>We are partnering with a highly reputable, large chemical and oil & gas company in The Woodlands area—recognized as a desirable employer in the industry—to fill a <strong>long-term contract role</strong> on their Payroll Operations team. This is an exciting opportunity for a detail-oriented professional to support payroll processes and ensure accuracy across a large employee population. The role offers a 9/80 schedule and is fully on-site.</p><p><br></p><p><strong>Position Overview:</strong></p><p>The <strong>Time Management Representative/Specialist</strong> plays a key role in ensuring accurate and timely payroll processing for salaried exempt/non-exempt and hourly employees. This individual will be responsible for supporting timekeeping policies, conducting audits, providing guidance on pay practices, and serving as a liaison between HR and Payroll functions. The role requires a self-motivated professional who can manage sensitive information, adapt to changing priorities, and deliver high-quality, error-free work.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain a <strong>Center of Excellence (COE)</strong> for U.S. Dollar timekeeping, ensuring standardization of schedules, wage codes, pay practices, and shift relief policies.</li><li>Administer and document site pay policies for salaried exempt/non-exempt employees.</li><li>Conduct time entry audits to ensure compliance with payroll policies, site practices, and applicable laws. Provide recommendations and process improvements as needed.</li><li>Act as the <strong>primary point of contact</strong> for employee and supervisor timekeeping/payroll inquiries, interpreting policies and providing guidance.</li><li>Process changes to timesheets, including prior period adjustments and training attendance.</li><li>Serve as liaison between site HR, Corporate HR Payroll, and HRMS teams to resolve timekeeping issues.</li><li>Facilitate annual audits and support end-user testing for system releases.</li><li>Review and approve requests for new work schedules.</li><li>Lead or contribute to timekeeping-related technology projects.</li></ul><p><br></p>
<p>Our client is looking for a <strong>Bilingual Receptionist </strong>to join our team in Spring, Texas, for a contract to permanent position within the manufacturing industry. This role involves managing front desk operations and providing logistical and administrative support to ensure smooth daily operations. Ideal candidates will bring strong organizational skills, attention to detail, and the <strong>ability to communicate effectively in English or Spanish.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Greet visitors and answer incoming calls using a multi-line phone system, ensuring courteous and detail-oriented communication.</p><p>• Provide administrative support by handling tasks such as filing, typing, copying, scanning, and maintaining office supplies inventory.</p><p>• Coordinate shipping information and request quotes from freight carriers to support logistics operations.</p><p>• Process invoices for various order types, including will calls, consignment, and release orders.</p><p>• Research and provide tracking information to customers, addressing inquiries and resolving issues promptly.</p><p>• Follow up on freight invoice disputes or claims to ensure timely resolution.</p><p>• Collaborate with team members to maintain efficient workflow and contribute to a positive office environment.</p><p>• Work independently while demonstrating adaptability, problem-solving skills, and confidentiality.</p><p>• Support quality, environmental, and occupational health and safety requirements as applicable to the position.</p><p><br></p><p>The position is fully onsite Monday-Friday from 8-5- apply today for immediate consideration!</p>
<p>Robert Half Legal is seeking a highly experienced <strong>Litigation Paralegal</strong> with <strong>5-7 years of experience</strong> to join a thriving legal team in Houston, Texas, on a contract basis. This is an exciting opportunity for a skilled professional with a proven track record of handling cases from <strong>file inception to trial</strong>. If you’re passionate about litigation and can provide exceptional support in a fast-paced environment, this role is for you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage cases from start to finish, including file organization, discovery, trial preparation, and trial execution.</li><li>Draft, review, and file legal documents such as pleadings, motions, subpoenas, and discovery responses.</li><li>Handle <strong>e-filing</strong> in state and federal courts, ensuring compliance with court rules and deadlines.</li><li>Support attorneys with all trial preparation, including creating trial binders, coordinating witness and exhibit materials, and managing courtroom logistics.</li><li>Conduct fact-finding investigations, organize evidence, and assist in reviewing and interpreting case documents.</li><li>Communicate with clients, witnesses, opposing counsel, and court representatives in a professional and timely manner.</li><li>Perform legal research to support case strategy and assist with deposition preparation as needed.</li><li>Monitor deadlines and maintain an organized litigation calendar.</li></ul>
Robert Half client is adding a Collections & Credit Specialist to their team. The Credit and Collections Specialist is required to have experience in evaluating credit, recommending credit limits, adjustments, journal entries and heavy collections. <br><br>The Collections and Credit Specialist should have experience with ADP, Oildex, Excel (VLOOKUPS and Pivot Tables)
