Customer Service Representative Jobs in Willis, TX

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Customer Service Representative

Houston, TX
onsite
Temporary to Hire
26.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a food and food processing organization in Houston, Texas. This contract opportunity with permanent potential is ideal for someone who excels at managing customer orders, coordinating shipments, and keeping information accurate across the order lifecycle. The person in this role will work closely with customers and internal partners to support timely delivery, resolve service issues, and maintain a high standard of account support. Responsibilities: • Review incoming customer orders to confirm correct pricing, promotional terms, requested timing, and shipping details before processing. • Work directly with customers, brokers, and cross-functional teams to investigate and resolve order issues, shortages, and other service concerns. • Coordinate outbound delivery creation and support shipment release activities to help ensure orders move efficiently. • Verify billing records and shipping paperwork to maintain accuracy and reduce processing errors. • Track open orders and delivery timelines, escalating delays or product shortages and helping drive timely resolution. • Communicate inventory constraints and product availability updates to customers and internal stakeholders so expectations remain clear. • Collaborate with operations planning partners to address supply challenges and align support for promotional demand forecasts. • Provide backup support to team members during busy periods, seasonal spikes, and other high-volume service windows. • Assist with customer account setup, updates, and routine maintenance while handling additional assigned tasks as needed.
2026-11-04T23:08:42Z

Workplace Experience Coordinator - Level 1

Houston, TX
remote
Temporary / Contract
28.00 - 28.00 USD / Hourly
We are seeking a customer-focused Workplace Experience Coordinator to support daily office operations and create a welcoming environment for employees, clients, and visitors. This role serves as the front-line representative of the workplace, providing reception, hospitality, event coordination, and administrative support while ensuring a high level of service throughout the office. Key Responsibilities<ul><li>Serve as the first point of contact for visitors, employees, and vendors.</li><li>Welcome guests, issue visitor badges and parking passes, and follow security procedures.</li><li>Answer and direct incoming calls. </li><li>Provide reception and hospitality support, including conference room setup and breakdown.</li><li>Coordinate catering orders, workplace events, meetings, and employee onboarding activities.</li><li>Manage office services such as mail distribution, office supplies, and vendor coordination.</li><li>Submit and track maintenance, janitorial, and facility-related work orders.</li><li>Respond to employee and guest inquiries and resolve issues with a customer-service mindset.</li><li>Support property-specific safety, security, and emergency procedures.</li><li>Assist with presentations, communications, and general administrative tasks as needed.</li></ul>
2026-10-30T12:03:55Z

Credit & Collections Specialist

Houston, TX
onsite
Temporary to Hire
26.44 - 28.00 USD / Hourly
Are you a proactive problem-solver who enjoys building relationships, reducing risk, and driving cash flow results? Our client, a leading wholesale distribution organization in Houston, is seeking a Credit & Collections Specialist to play a key role in strengthening accounts receivable performance and supporting overall business operations. This is an excellent opportunity for a detail-oriented professional who can confidently balance credit analysis, collections strategy, customer service, and account resolution. You'll manage a high-volume portfolio, help improve cash collections, evaluate credit risk, and serve as a trusted partner to customers, sales teams, and branch leadership. What You'll Do<ul><li>Take ownership of a diverse portfolio of customer accounts, proactively driving collection efforts and resolving outstanding balances.</li><li>Investigate billing issues, payment discrepancies, and account disputes, partnering with customers and internal stakeholders to achieve timely resolutions.</li><li>Evaluate new and existing customer accounts, analyze creditworthiness, and recommend appropriate credit limits and payment terms.</li><li>Make informed credit decisions that support business growth while protecting the organization from unnecessary risk.</li><li>Maintain accurate account records, collection notes, credit documentation, and risk assessments.</li><li>Collaborate closely with sales teams and branch personnel to strengthen customer relationships while ensuring adherence to payment terms.</li><li>Monitor and manage accounts placed on credit hold, making timely decisions on order releases and communicating account status effectively.</li><li>Apply established credit policies and best practices when reviewing applications and managing higher-risk accounts.</li><li>Engage directly with customers to negotiate payment arrangements, reduce aging receivables, and improve overall cash flow performance.</li></ul>
2026-11-02T22:43:38Z

Office Services Associate (Repro)

Houston, TX
onsite
Temporary / Contract
16.50 - 18.50 USD / Hourly
We are looking for an Office Services Associate (Repro) to support daily document production and office service operations for a client site. This is a Contract position suited for someone who enjoys working in a fast-paced, detail-focused setting while delivering accurate copy, scanning, and mailroom support. The role also partners with internal team members and client contacts to keep requests organized, completed on time, and handled with a high level of service. Responsibilities: • Manage incoming office service requests by reviewing instructions, confirming job details, and recording work through required tracking methods before production begins. • Produce and finish copy, print, scan, and intake assignments in alignment with site procedures, quality expectations, and agreed turnaround times. • Coordinate the sequence of active projects so urgent and deadline-driven work is completed efficiently and delivered as scheduled. • Communicate promptly with supervisors or client contacts when priorities shift, requirements are unclear, or timing issues may affect completion. • Resolve routine copier, scanner, and related equipment issues, and escalate more complex problems when additional support is needed. • Replenish paper, toner, and other production materials while maintaining equipment readiness and an organized work area. • Review completed output for accuracy and presentation, and contribute to quality checks on team deliverables when needed. • Support additional back-office functions such as mail handling, hospitality, reception, or audio/visual assistance based on business demands at the site. • Follow client location standards and company policies while using supplies responsibly and maintaining confidentiality for sensitive documents.
2026-10-14T16:33:46Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a Collections Specialist to join our transport team in Houston, Texas in a contract-to-permanent capacity. This position focuses on business-to-business receivables management, helping reduce overdue balances while supporting consistent cash flow and positive customer relationships. The ideal candidate will bring strong collections experience, sound judgment, and the ability to work across departments to resolve payment issues efficiently. Responsibilities: • Oversee an assigned group of B2B customer accounts and drive timely follow-up on outstanding balances across domestic and international portfolios. • Investigate payment issues by reviewing disputed invoices, deductions, short pays, and unapplied cash, then coordinate resolution with the appropriate teams. • Evaluate account activity and payment behavior to identify trends, collection risks, and accounts that may require escalation. • Keep account histories, collection activity, and supporting documentation current within accounts receivable and collection tracking systems. • Partner with Sales, Customer Service, Credit, and Finance teams to remove barriers to payment and improve account resolution timelines. • Reconcile customer account balances to confirm receivable accuracy and address discrepancies that affect aging. • Produce regular updates on aging, collection progress, and account status for leadership and internal stakeholders. • Assist with month-end accounts receivable tasks and follow internal financial controls, company policies, and standard procedures. • Escalate significantly overdue or high-risk accounts to management and contribute ideas that strengthen collection results and the customer experience.
2026-10-26T21:08:45Z

Collections Specialist

Houston, TX
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables activities for a growing team in Houston, Texas. This Long-term Contract position is ideal for someone who can manage a large volume of accounts while maintaining accuracy and strong customer communication. The role follows a hybrid schedule with time split between the office and remote work, and it offers the opportunity to contribute to timely cash flow and account resolution. Responsibilities: • Manage outreach and follow-up activities for a high volume of customer accounts to secure timely payment and reduce outstanding balances. • Review account status, billing details, and payment history to identify discrepancies and determine the best collection approach. • Communicate with customers by phone and in writing to resolve past-due balances while maintaining a detail-oriented and service-focused approach. • Use Excel tools such as formulas, pivot tables, and lookup functions to track collection activity, analyze aging trends, and prepare status reports. • Partner with internal teams including billing, customer service, and accounts receivable to investigate issues and support account resolution. • Document collection efforts, customer responses, and payment commitments accurately within accounting and CRM systems. • Apply sound judgment and negotiation skills to address disputes, establish payment arrangements, and escalate complex cases when needed. • Support ongoing process updates and system-related changes as needed while maintaining continuity in daily collections operations.
2026-10-23T22:13:45Z

Payroll Supervisor/Manager

Houston, TX
onsite
Temporary / Contract
38.00 - 44.00 USD / Hourly
Our client near Downtown Houston is seeking an experienced Payroll Supervisor for a contract assignment. In this leadership position, you will supervise payroll processing for a high-volume, multi-state (U.S.) and multi-province (Canada) operation, overseeing a team of six Payroll Specialists. This is a hands-on supervisory role within the company’s Shared Services group. Key Responsibilities:<ul><li>Supervise and coordinate all payroll processing activities to ensure timely and accurate delivery of weekly payroll for union and non-union employees</li><li>Review team staffing to provide adequate coverage for all payroll tasks</li><li>Train, supervise, and conduct annual performance reviews for direct reports</li><li>Assist management with implementation of quality control measures</li><li>Conduct regular reconciliation, reviews, and audits of payroll records to ensure compliance and accuracy</li><li>Process special payments including bonuses and taxable/non-taxable fringe benefits</li><li>Act as a main point of contact for payroll-related inquiries from HR, accounting, and other internal departments</li><li>Provide support for the payroll hotline and resolve employee payroll issues</li><li>Function as a liaison with union representatives as required</li><li>Ensure confidentiality and proper security of all payroll information</li><li>Participate in special projects and perform additional duties as assigned</li></ul>
2026-10-30T19:23:44Z

Buyer

Houston, TX
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
We are looking for an experienced Buyer / Purchasing Agent for complex industrial, engineered-to-order projects in Houston, Texas. This position will source and acquire materials, equipment, subcontracted services, and logistics while working closely with engineering, manufacturing, quality, operations, and project teams. The Buyer / Purchasing Agent helps maintain efficient, compliant purchasing processes across the organization. Responsibilities for the Buyer / Purchasing Agent• Procurement activities for industrial projects by sourcing bulk materials, engineered equipment, instrumentation, subcontract services, shop services, and transportation support.• Create, administer, and monitor purchase orders and blanket agreements to ensure accurate ordering, cost control, and timely delivery.• Review drawings, specifications, and technical packages to confirm purchasing requirements and align orders with project needs.• Gather supplier quotations, compare commercial proposals, coordinate technical reviews, and award business based on quality, schedule, and value.• Work with vendors and internal stakeholders to address delivery delays, quality concerns, and material issues that could affect production or project execution.• Support estimating and proposal efforts by providing current pricing, supplier lead times, and market availability information during bid development.• Experience working with Microsoft Dynamics 365 Business Central• Maintain supplier records, handle some vendor onboarding and status changes, track required insurance documentation, and assist with reporting related to leased or rented equipment.• Provide purchasing support to manufacturing, facilities, and other internal teams by coordinating requisitions, supplier communication, and order fulfillment.
2026-10-29T15:33:44Z

Software Engineer Team Lead

Houston, TX
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Software Engineer Team Lead to join a Texas-based organization in the credit services industry and play a key role in building and evolving business-critical applications. This contract-to-permanent opportunity is ideal for a senior technical leader who enjoys staying close to the code while guiding engineering direction, partnering with internal stakeholders, and supporting distributed teams. The position is primarily hands-on, with a strong emphasis on application architecture, modernization, and delivery across a Microsoft and Azure-focused environment. Responsibilities: • Lead technical design and contribute directly to development efforts, dedicating the majority of time to coding, solution architecture, and problem-solving. • Build, enhance, and support web applications using C#, .NET, Angular, SQL Server, and Azure services such as App Services, Functions, monitoring, and messaging components. • Drive modernization initiatives for existing systems while ensuring ongoing reliability, performance, and maintainability of current applications. • Partner with engineering team members across regions to coordinate development efforts, share technical guidance, and maintain delivery quality. • Work closely with business and technology stakeholders across the department to translate needs into scalable software solutions. • Establish and improve CI/CD practices to strengthen release processes, development efficiency, and code quality. • Incorporate AI-assisted development tools and emerging agent-based workflows into engineering practices to improve speed and output quality. • Provide technical leadership through mentorship, design oversight, and hands-on support without focusing primarily on people management or task administration.
2026-10-14T12:53:44Z

9 results for Customer Service Representative in Willis, TX