19 results for Customer Service Representative in Willis, TX

Bilingual Customer Service Representative A company in North Houston is seeking a Bilingual Customer Service Representative, fluent in Spanish. Must be flexible to work some Saturdays as will be working 4- 10 hour days (hours 9:45AM-8PM weekdays, 8:45AM-8PM when scheduled for Saturday). If you are interested and qualified, please apply today! Schedule: Four 10-hour shifts per week (non-consecutive days)Availability Requirements: Must be available to work weekends and holidaysJob Description:We are seeking a dedicated and professional Bilingual Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and ensuring customer satisfaction. You must be fluent in English and another language, and possess excellent communication, problem-solving, and organizational skills.Key Responsibilities:<ul><li>Handle incoming customer inquiries via phone, email, and live chat in both English and Spanish.</li><li>Resolve customer complaints and issues promptly and effectively while maintaining professionalism and empathy.</li><li>Accurately document and update customer records in the system.</li><li>Provide relevant information about company products/services and proactively recommend solutions to customer needs.</li><li>Collaborate with internal teams to escalate and resolve complex customer issues (Source: Research Data).</li><li>Ensure compliance with company policies and maintain a positive customer experience during all interactions.</li></ul>

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative based in Houston, Texas. As a Customer Service Representative, your role will be centered around handling customer inquiries, processing applications, and maintaining detailed and accurate records. This role is within the industry, where you will be a key part of our team. Responsibilities: • Efficiently processing customer credit applications • Handling high volume phone calls and email correspondence • Maintaining detailed and accurate customer credit records • Using AS400 to manage customer records and processes • Proactively taking appropriate action on customer accounts when necessary • Displaying excellent phone and email etiquette at all times • Handling multiple tasks and responsibilities concurrently • Processing credit card transactions for customers • Exhibiting a high level of initiative and drive in all tasks • Ensuring all tasks are completed with a high level of attention to detail

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in our Houston, Texas office. In this role, you will handle a wide range of tasks, including processing customer credit applications, maintaining customer records, and resolving customer inquiries. You will also monitor customer accounts and take necessary actions when required. Responsibilities: • Provide accurate and timely communication on all price and product availability requests • Receive, process, and manage customer orders, understanding the specific product and shipping requirements • Maintain the customer cross reference file and shipping arrangements in current programs and on the customer master profiles • Monitor the daily status of all late or held orders while exploring alternatives for timely delivery through other shipment methods or product substitution solutions • Respond promptly and accurately to customer inquiries regarding order, shipment, and invoice statuses • Collaborate with Product Marketing and Field Sales to address any customer issues • Utilize all resources effectively to meet or exceed customer expectations where standard procedures may fall short • Maintain a high level of accuracy in all documentation • Handle inbound and outbound calls, email correspondence, and schedule appointments • Proficient in using Microsoft Excel, Microsoft Word, and order entry systems.

Bilingual, English/Spanish, Customer Service Representative We are in search of a Bilingual, English/Spanish, Customer Service Representative to be a part of our team operating in the motor vehicle industry, located in Houston, Texas. The role involves clerical work and customer interaction regarding accident details, liaising with insurance agencies, and handling related inquiries. This position offers a long term contract employment opportunity. Responsibilities: • Communicate with customers to gather information about accidents, including details of the incident and parties involved • Interact with customers in both English and Spanish, providing top-notch customer service • Contact insurance companies such as Geico to update established claims • Engage in regular communication with attorneys as needed • Ensure all customer details and interactions are recorded accurately and efficiently • Monitor customer accounts and initiate appropriate action when necessary • Process customer applications related to motor vehicle incidents • Maintain a high level of organization to manage multiple tasks and customer accounts simultaneously

Customer Service Representative A company in The Woodlands is in need of a Customer Service Rep on a temporary to full-time basis. Duties include answering inbound calls, monitoring an email inbox and responding to inbound emails as well as assisting customers with technical issues such as setting up Zoom calls. Please apply today if you are interested in this temporary to full-time opportunity and have experience answering high volume calls!

AP Representative I We are offering a contract opportunity for an AP Representative in Houston, Texas. This role blends office and remote work and is ideal for an individual with strong customer service and data entry skills. Primary responsibilities will include processing invoices, responding to correspondence, and managing vendor relationships. Your experience in operations, reporting, and accounts payable will be vital to your success in this role. Responsibilities: • Manage and process both PO and Non-PO invoices using SAP and FileNet• Respond promptly to calls and correspondence related to your area of responsibility• Conduct research and reconcile statements from vendors• Maintain familiarity with relevant policies and procedures• Collaborate with various department staff to troubleshoot and resolve issues• Review daily activities for accuracy using audit trails• Adhere to strict payment terms for all invoices• Work on special projects as directed by Supervisor and/or Coordinator• Maintain an up-to-date desk manual• Assist in system testing as needed• Recommend and evaluate improvements in your area of responsibility• Gather information from new vendors for setup, including W9 and ACH forms

Office Services Associate We are offering a permanent employment opportunity for an Office Services Associate based in Houston, Texas. The role entails providing back-office services in various locations in Downtown Houston, including reprographics copy and mail services in both physical and digital environments. This position also involves support for services in hospitality facilities, audio/visual reception, and other service lines as needed. Responsibilities: • Providing daily back-office services to clients and teams • Handling reprographics copy and mail services in both physical and digital settings • Supporting services in hospitality facilities, audio/visual reception, and other service lines • Ensuring accurate logs for all office services work are maintained • Adhering to established procedures for office services functions • Communicating effectively with supervisors or clients on job or deadline issues • Troubleshooting basic equipment problems and escalating more complex issues to the supervisory level • Conducting quality assurance on own work and that of others • Handling sensitive and/or confidential documents and information with discretion • Prioritizing workflow to meet deadlines and complete all projects in a timely manner.

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Houston, Texas. The role involves a wide range of back office services, including reprographics, mail services, and customer support, in both physical and digital environments. This position will also involve interaction with various teams and clients. Responsibilities: • Provide daily back office services, including reprographics and mail services • Support services in hospitality facilities, audio/visual reception, and other service lines as needed • Handle sensitive and/or confidential documents and information • Ensure all work meets deadlines and is completed in a timely manner • Troubleshoot basic equipment problems and place service calls when needed • Interact with clients in person, over the phone, or electronically • Use equipment and supplies in a cost-efficient manner • Adhere to policies in addition to client site policies • Make independent decisions that conform to business needs and policy • Prioritize workflow and perform quality assurance on own and work of others • Maintain accurate logs for all office services work and ensure job tickets are properly filled out before beginning work • Communicate with supervisor or client on job or deadline issues.

Licensed Client Services Associate Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry. Responsibilities:• Efficiently manage client transactions and money movement requests• Regularly communicate with clients regarding new business and existing issues• Execute client-specific projects as needed• Handle outbound calls and emails to service clients professionally• Review and prepare comprehensive investment reports• Accurately update client information for review meetings• Confirm transactions with clients to ensure accuracy• Responsibly manage calendars and CRM to record client interactions• Resolve client queries via phone and email promptly and effectively• Summarize meeting notes, emails, and financial data for client meetings

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Houston, Texas. In this role, you will significantly contribute to our back office operations, focusing on reprographics, copy and mail services, hospitality facilities support, and other service lines as required. Responsibilities • Efficiently process office services work and ensure that job tickets are appropriately filled out before initiating work. • Prioritize workflow and perform office functions primarily in reprographics, mail, and intake according to established procedures. • Troubleshoot basic equipment issues and place service calls when necessary. • Maintain accuracy and confidentiality when handling sensitive documents and information. • Foster detail-oriented relationships by providing excellent customer service, interacting with clients in person, over the phone, or electronically. • Adhere to procedures to complete jobs in the correct order and meet contracted deadlines for accepting, completing, and delivering all work. • Communicate effectively with supervisors or clients regarding job or deadline issues. • Utilize various equipment and supplies in a cost-efficient manner, including loading machines with paper and toner supplies. • Ensure quality assurance on own work and work of others. • Maintain logs for all office services work. • Possess the ability to lift up to 50 lbs. on a regular basis.

General Office Clerk We are offering a short term contract employment opportunity for a General Office Clerk in Houston, Texas, 77070, United States. As a General Office Clerk, you will be playing a crucial role in maintaining the smooth functionality of our front desk operations, managing office supplies, contributing to company events, and performing general clerical tasks. Responsibilities: • Ensuring efficient operations of the front desk • Managing office resources and ordering supplies as necessary • Assisting in organizing and executing company events • Performing general clerical duties to support the team • Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and other tasks • Providing administrative assistance as needed • Delivering exceptional customer service and resolving customer inquiries • Organizing files and scanning documents for record-keeping • Scheduling appointments and coordinating logistics • Overseeing shipping functions to ensure timely delivery of packages.

General Office Clerk We are seeking a General Office Clerk to join our team in The Woodlands, Texas. As a crucial part of our operations, you'll be involved in a range of tasks, such as document management, customer service, and data entry. This role offers an exceptional opportunity to work in the banking and insurance industry, managing financial paperwork and ensuring smooth operations. Responsibilities: • Organize and maintain financial documents systematically • Perform data entry tasks with precision and efficiency • Professionally handle incoming calls and address customer inquiries • Use Microsoft Word for typing and email correspondence • Assist in managing customer accounts and implementing necessary actions • Ensure accurate processing of customer credit applications • Adapt to multi-tasking and manage time efficiently to meet deadlines.

Collections Specialist Job Overview: We are seeking a detail-oriented and proactive Accounts Receivable/Billing/Collections Specialist to join our team on a contract to hire basis. This role offers a flexible schedule and hybrid work. The ideal candidate will be responsible for managing past-due invoices, negotiating payment arrangements, and resolving payment disputes. Experience with QuickBooks software is essential. Key Responsibilities:<ul><li>Collections & Dispute Resolution:</li><li>Contact customers with overdue invoices to negotiate payment arrangements.</li><li>Handle disputes and resolve payment issues efficiently.</li><li>Monitor and analyze aging reports to prioritize collections efforts.</li><li>Billing & Accounts Receivable Management:</li><li>Process and track invoices for service agreements and project-based billing.</li><li>Set up and manage customer payment plans to facilitate timely payments.</li><li>Ensure accuracy and completeness of billing records and payment transactions.</li><li>Customer Account Management:</li><li>Maintain up-to-date customer account information within QuickBooks and CRM software.</li><li>Communicate professionally via email and phone to resolve account issues.</li><li>Process customer credit applications and maintain accurate credit records.</li></ul>

Executive Finance Assistant Executive Finance AssistantLocation: Downtown HoustonAre you an organized, detail-oriented professional with experience supporting senior executives in high-demand environments? Are you proficient in SEC filing platforms, financial document preparation, and scheduling? Our client in downtown Houston is seeking an Executive Finance Assistant to support their Chief Accounting Officer (CAO) and provide vital administrative and financial support to their leadership team on a contract basis.Key Responsibilities:<ul><li>Assist in the preparation and proofreading of financial statements, reports, and documents required for SEC filings, including Forms 10-K, 10-Q, and 8-K, using WDesk software (Source: US Demand for Skilled Talent Q1 2025).</li><li>Prepare memorandums, correspondence, presentations, and Board of Director materials using WDesk and Microsoft Office.</li><li>Manage and coordinate approved materials for Boardvantage.</li><li>Maintain confidentiality while handling sensitive internal and external communication between executives and stakeholders.</li><li>Support the CAO with calendar management, meeting coordination, and preparation of agendas and materials.</li><li>Organize and track vendor invoices, approvals, and documentation.</li><li>Ensure meeting rooms are equipped for presentations and distribute materials to attendees.</li><li>Assist with special projects, initiatives, and ad hoc requests to enhance operational efficiency.</li></ul>

Compliance Specialist Robert Half is partnering with a valued client to assist in their search for a Compliance Specialist for a contract opportunity. This role presents an excellent chance for an experienced professional to contribute to a dynamic team while gaining additional skills in compliance and risk management. If you have a strong attention to detail, advanced analytical capabilities, and a passion for ensuring regulatory compliance, this could be the perfect opportunity for you! Apply today! Primary Responsibilities:<ul><li>Due Diligence Review:</li><li>Evaluate third-party due diligence questionnaires and accompanying documentation submitted by potential representatives, business partners, customers, large-scale contractors, and vessel agents.</li><li>Ensure documentation completeness and collaborate with business units to collect missing information.</li><li>Research and Risk Analysis:</li><li>Perform comprehensive due diligence assessments using various research platforms.</li><li>Conduct targeted desktop research using open-source online searches.</li><li>Risk Management Support:</li><li>Assist with risk assessments, including conducting employee interviews, identifying risks, creating mitigation plans, and tracking follow-up efforts.</li><li>Maintain active monitoring of the Compliance Inbox to address inquiries promptly.</li></ul>

Legal Billing Appeals Specialist Job Description: Billing Appeals Specialist (Short-Term Contract)Position Overview:Our client, a prominent legal firm, is seeking a Billing Appeals Specialist to join their team on a short-term contract basis. The ideal candidate will have a background in reviewing denied billing claims, analyzing discrepancies, and filing appeals to ensure accurate and timely payments are received. This role requires exceptional attention to detail, strong communication skills, and the ability to work independently in a fast-paced environment.Key Responsibilities:<ul><li>Review and Analyze Billing Discrepancies: Examine denied claims and payment variances to identify errors in invoicing or reimbursement.</li><li>Prepare and Submit Appeals: Draft detailed and accurate appeals for denied claims following established guidelines and legal standards.</li><li>Collaborate with Internal Teams: Work closely with the billing department, client representatives, and leadership to resolve issues stemming from disputed payments.</li><li>Monitor Appeal Outcomes: Track the status of submitted appeals and ensure timely resolution, documenting progress and results in the company's billing system.</li><li>Provide Recommendations: Suggest process improvements to reduce billing errors and improve appeal success rates.</li></ul>

Medical Collections Specialist Our client in the Bellaire area is to add multiple medical collections staff to their team. These roles will be collecting from commercial and insurance companies. This role will start onsite and once you are trained, will become remote (up to the manager on timeline). Responsibilities:• Manage assigned claim volumes within given timeframes, ensuring efficiency and accuracy.• Correspond with insurance carriers, responding to their inquiries and requests.• Investigate, appeal, and resolve any unpaid insurance claims.• Identify and correct payment errors, review postings, and approve patient statements after calculating allowable amounts.• Initiate follow-ups on all unpaid or denied claims with the relevant insurance carrier, including addressing any billing errors according to established procedures.• Ensure that collections have experience in the payment amount as per the No Surprises Act.• Remain updated on changes in procedures, billing guidelines, and laws related to assigned insurance carriers or payors.• Work towards meeting set performance goals for efficiency, accuracy, quality, and member satisfaction.• Handle other responsibilities as assigned by the department manager.

Paralegal We are offering an exciting opportunity for a Paralegal in Houston, Texas. This role is integral to our Corporate Legal Team, with a focus on statutory compliance, governance, and sustainability reporting. The chosen candidate will also be handling corporate governance matters and regulatory obligations, providing support to a variety of functions within the organization. Responsibilities: • Oversee corporate obligations, ensuring entities are in good standing and maintaining officer and director slates in line with corporate policies and jurisdictional requirements. • Carry out corporate activities coordination, including organizing directors’ and shareholders’ meetings, drafting necessary corporate documentation, and managing corporate records and databases. • Offer support in legal operations, assisting legal, compliance, finance, and tax teams with various transactions such as M& A activities, financings, and restructurings. • Assist with corporate administrative tasks, including notarizations, filings, and corporate governance documentation. • Contribute to the drafting, implementation, and review of corporate governance policies and procedures in compliance with relevant legislation. • Manage external counsel, budgeting, and invoicing. • Demonstrate a strong understanding of sustainability metrics and data management, proficiently using sustainability reporting tools and software.