<p>We are looking for an experienced Customer Service Representative to join our team in Houston, TX. This long-term contract position requires a detail-oriented individual with strong communication and organizational skills to manage a variety of customer-focused tasks and logistics operations. The ideal candidate will have extensive experience in customer service and be committed to delivering high-quality support that drives satisfaction and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support through effective communication and problem-solving.</p><p>• Manage and coordinate logistics operations to ensure smooth processes and timely resolutions.</p><p>• Address customer inquiries and complaints while maintaining a positive and detail-oriented demeanor.</p><p>• Collaborate with internal teams to streamline procedures and enhance customer satisfaction.</p><p>• Conduct research to resolve issues related to billing, claims, and revenue accounting.</p><p>• Oversee hiring and onboarding processes for new team members, ensuring adherence to company policies.</p><p>• Monitor customer feedback and implement strategies to improve service and public relations.</p><p>• Utilize CRM tools to track and manage customer interactions and maintain accurate records.</p><p>• Coordinate with suppliers and business units to optimize workflows and address concerns.</p><p>• Handle risk management and expense account procedures in compliance with company standards.</p>
<p>We are looking for a skilled and dedicated Customer Service Representative to join our team in Houston, Texas. In this long-term contract role, you will play a key part in supporting logistics operations and ensuring the highest level of customer satisfaction. If you excel in managing processes, coordinating resources, and fostering positive relationships, this opportunity is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving complaints, and maintaining client satisfaction.</p><p>• Coordinate logistics processes, ensuring smooth communication between suppliers, customers, and internal teams.</p><p>• Oversee billing functions and revenue accounting tasks to guarantee accuracy and compliance.</p><p>• Conduct research to identify solutions and improve business operations.</p><p>• Train and onboard new team members, ensuring they are well-versed in company policies and procedures.</p><p>• Manage claim administration and risk management activities to minimize disruptions.</p><p>• Collaborate with business units to align operations with organizational goals.</p><p>• Handle public relations efforts to enhance the company’s reputation and client relationships.</p><p>• Monitor and evaluate staffing needs, ensuring adequate resources are available to meet demands.</p><p>• Support commission and expense account functions to maintain financial efficiency.</p>
<p>We are looking for a detail-oriented and welcoming Receptionist to join our team on a contract basis in Houston, TX. This role is ideal for someone who is committed to delivering exceptional customer service while managing a variety of hospitality and administrative responsibilities. You will play a key role in ensuring smooth operations and creating a positive experience for guests and team members.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist guests with a courteous and guest-focused demeanor, ensuring they feel welcomed.</p><p>• Provide high-quality customer service and guide visitors through the check-in process.</p><p>• Manage the badging process using related software and ensure accuracy.</p><p>• Escort guests through the building as needed and assist in setting up meeting spaces.</p><p>• Maintain and restock hospitality areas, including preparing coffee and ensuring cleanliness.</p><p>• Handle reprographics tasks such as creating books, pitch decks, and coil-bound materials.</p><p>• Perform printing, scanning, and copying tasks with attention to detail and quality control.</p><p>• Collaborate with clients to run proof samples and confirm approvals before final printing.</p><p>• Ask questions and work collaboratively to resolve uncertainties and improve processes.</p><p>• Stay proactive and organized, anticipating needs to ensure seamless operations.</p>
<p>Our client is seeking a professional and polished <strong>Receptionist</strong> to join their team immediately. This is a highly visible, front-facing role serving as the ambassador of the office. The ideal candidate will deliver a high-touch, VIP-level experience for visitors and executives while supporting daily office operations, meetings, and facilities needs.</p><p>This is a temp-to-hire opportunity with long-term potential. The schedule is fully in-office, Monday through Friday, 8:30 AM – 5:30 PM.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and assist visitors, clients, and vendors; manage lobby traffic and incoming calls</li><li>Coordinate meeting logistics, conference room scheduling, and event support</li><li>Partner with IT to ensure conference room AV readiness</li><li>Sort and distribute mail; manage outgoing shipments and courier requests</li><li>Maintain office, kitchen, and conference room supplies and cleanliness</li><li>Perform light facilities support (stocking supplies, unloading dishwasher, general tidiness)</li><li>Coordinate daily employee lunches and assist with internal engagement events</li><li>Provide general administrative support and assist with ad hoc projects</li></ul><p><br></p>
We are looking for a detail-oriented and customer-focused Receptionist to join our team in Houston, Texas. In this long-term contract position, you will play a vital role in ensuring smooth daily operations by managing front desk responsibilities, handling mail, and providing excellent service to clients. This role requires strong multitasking abilities and a commitment to maintaining an attentive and welcoming office environment.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and attentive demeanor, ensuring a positive experience.<br>• Manage a multi-line phone system, answering inbound calls and directing them appropriately.<br>• Provide accurate information to callers and address inquiries effectively.<br>• Handle mail operations, including receiving deliveries, sorting mail, and covering mail clerk duties during breaks.<br>• Process financial transactions such as cash and checks electronically for tax assessments.<br>• Maintain office inventory, ensuring supplies are adequately stocked and organized.<br>• Assist with customer service tasks, ensuring client needs are met promptly and efficiently.<br>• Collaborate with team members to ensure smooth workflow and communication.<br>• Uphold the security and confidentiality of sensitive office and client information.
<p>Our client is seeking a <strong>Time Management Representative / Specialist</strong> for an immediate need within their Payroll Operations team. This is a long-term contract opportunity (1+ year) with hybrid flexibility (3 days onsite / 2 days remote – Tuesday and Friday remote) and a 9/80 work schedule. The ideal candidate will bring strong timekeeping system experience, advanced Excel skills, and a solid understanding of payroll and pay policy administration for large employee populations.</p><p><br></p><p>This role goes beyond basic time entry — it requires someone who understands how timekeeping impacts payroll processing, compliance, and policy interpretation across complex shift structures.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Ensure timely processing and validation of payroll time data for large populations of salaried exempt/non-exempt and hourly employees (2,000+ employees).</li><li>Sustain a Center of Excellence focused on U.S. dollar timekeeping, work schedule standardization, wage codes, and pay practices.</li><li>Conduct time entry audits aligned with payroll deadlines to ensure compliance with internal policies and applicable wage & hour laws.</li><li>Serve as the primary point of contact for employee and supervisor inquiries related to time entry, overtime, premium pay, and pay policies.</li><li>Research, validate, and process prior-period adjustments and off-schedule changes (e.g., training attendance rosters).</li><li>Analyze complex shift structures including 8-hour, 10-hour, 12-hour rotating “Dupont style,” and 9/80 schedules.</li><li>Perform data reconciliation and reporting using advanced Excel functions (Pivot Tables and VLOOKUPs).</li><li>Import/export and analyze large data sets between Excel and timekeeping systems.</li><li>Liaise with HR, Payroll, and HRMS teams to resolve time-related discrepancies.</li><li>Support annual audits and assist with system release testing.</li></ul>
<p><strong>Principal Data Scientist (AI/ML Focus)</strong></p><p><strong>Service Type:</strong> 42 Week Contract </p><p><strong>Worksite:</strong> Onsite, Monday–Thursday — Houston, TX</p><p><strong>Pay: </strong>Available on W2 </p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>Principal Scientist, Data</strong> with deep expertise in <strong>AI, Machine Learning, Natural Language Processing (NLP), Computer Vision (CV), and Generative AI</strong>. This role requires a strong technical foundation, excellent communication skills, and the ability to translate complex methodologies into meaningful business outcomes.</p><p>The ideal candidate is proactive, innovative, and passionate about developing advanced AI-driven solutions using modern architectures including <strong>LLMs, deep learning models, multi-agent systems, and generative AI techniques</strong>.</p><p><strong>Requirements</strong></p><ul><li>Strong background in <strong>NLP, Computer Vision, and Generative AI</strong>.</li><li>Broad background in <strong>Artificial Intelligence</strong>.</li><li>Excellent verbal and written communication skills.</li></ul><p> <strong>Key Responsibilities</strong></p><ul><li>Develop, train, and optimize <strong>machine learning and deep learning models</strong>.</li><li>Build advanced AI solutions using <strong>LLMs, multi-agent systems, fine-tuning techniques, and inference optimization</strong>.</li><li>Transform complex data science methodologies into actionable insights.</li><li>Collaborate closely with stakeholders to develop high-value, data-driven solutions.</li><li>Create clear, compelling presentations, dashboards, and deliverables for non-technical audiences.</li><li>Drive full lifecycle AI/ML projects from ideation through deployment.</li></ul>
<p><strong>Position Title:</strong> Accounting Manager</p><p><strong>Location:</strong> Hobby area, Houston, TX</p><p><strong>Industry:</strong> Engineering and Manufacturing</p><p><strong>Reports To:</strong> Chief Financial Officer (CFO)</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Accounting Manager is responsible for managing day-to-day accounting and payroll operations and ensuring accuracy, compliance, and effective internal controls across accounting and payroll functions. This role supports cash management, audit and regulatory requirements, and payroll and benefits system accuracy, and works closely with the CFO, HR, and third-party providers to maintain reliable financial operations and continuously improve processes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily operations for accounts payable (AP), accounts receivable (AR), payroll, cash management, and treasury functions.</li><li>Oversee two accounting clerks responsible for AP & AR; review and approve check runs.</li><li>Process biweekly payroll (hourly and salaried) for 270 employees, ensuring timely, accurate submissions (UKG/Ultipro strongly preferred).</li><li>Handle payroll records, audit trails, reconciliation of payroll register, tax liabilities, and coordinate year-end reporting (W-2, 1099, garnishments, benefit deductions).</li><li>Manage cash transactions, transfers, fund allocations, and daily bank reporting.</li><li>Assist with bank reporting, entity consolidations, and liquidity monitoring.</li><li>Work in partnership with HR, including benefits deductions and Open Enrollment.</li><li>Support annual audits, compliance, and internal controls; assist in retirement plan audits and Form 5500 prep.</li><li>Lead and develop AP/AR clerks, including hiring, performance management, and coaching.</li><li>Identify and drive scalable process improvements and automation initiatives; troubleshoot system/process issues.</li><li>Communicate with customers regarding invoicing and collections; partner with sales and HR as needed.</li><li>Perform other duties as assigned.</li></ul><p>Please email your resume to Alyssa.white@roberthalf for immediate consideration!</p>
Our client is hiring a Receptionist / Administrative Assistant and is responsible for overseeing all activities at the front desk, providing a welcoming and professional point of contact for all visitors while delivering high-quality administrative support across departments. <br><br>Key Responsibilities:<br>Oversee the front desk and lobby to ensure an organized, friendly environment.<br>Greet and direct visitors, vendors, and contractors, maintaining appropriate documentation and access per security guidelines.<br>Manage incoming calls and distribute them appropriately.<br>Organize, file, and digitize various records and documents.<br>Support correspondence, schedule meetings, manage calendars, and assist with general administrative duties as assigned.<br>Coordinate onsite events, meetings, and lunches as needed.<br>Distribute incoming and outgoing mail and handle courier requests.<br>Maintain and restock office supplies and printer/copier stock.<br>Assist the Marketing Manager with all aspects of conference and event logistics, including:<br>Ordering and coordinating materials, collateral, and giveaway shipments for offsite events.<br>Arranging event locations, communicating with vendors, and managing shipping and return of event materials.<br>Ensuring deadlines and requirements for all shipping and event logistics are met proactively.<br>Supporting the creation and distribution of presentation materials.<br>Organizing returned event items for storage.<br>Provide administrative support across departments as needed.<br>Promote and uphold our commitment to Environmental, Health, Safety, and Security standards.<br>Complete additional duties as assigned by management.<br><br>Qualifications:<br>High School diploma or equivalent required.<br>Minimum of three years of administrative support experience.<br>Strong organizational and communication skills.<br>Proficiency in Microsoft Word; experience with PowerPoint and Excel preferred.<br>Positive, customer-focused attitude.
We are looking for a detail-oriented Front Desk Coordinator to join our team in Houston, Texas. In this Contract to permanent position, you will play a crucial role in ensuring smooth daily operations, supporting office needs, and maintaining a welcoming environment for staff and visitors. This role offers an excellent opportunity to work within the Oil & Gas industry while contributing to administrative and front desk responsibilities.<br><br>Responsibilities:<br>• Maintain the cleanliness and organization of the lobby and conference rooms, ensuring they are always presentable.<br>• Coordinate conference room bookings, meetings, lunches, and other office reservations.<br>• Manage, monitor, and update the postage meter, including overseeing the reserve account and ordering preprinted envelopes.<br>• Facilitate business card orders and ensure copier and plotter supplies are stocked with paper, ink, and toner.<br>• Handle daily mail sorting and distribution, oversee outgoing mail, and arrange courier services as needed.<br>• Prepare FedEx packages and shipping labels, and manage FedEx supplies and inventory.<br>• Organize shredding bin services and greet visitors in the lobby as directed.<br>• Assist with ordering service awards and responding to reasonable staff requests approved by leadership.<br>• Issue and track building access cards and parking passes, and submit building maintenance requests.<br>• Process weekly and monthly check mailings and deposit refund and reimbursement checks to the bank.
<p>We are looking for a skilled and detail-oriented Collections Specialist to join our team in Houston, Texas. This role is pivotal in managing accounts receivable processes, ensuring timely collections, and maintaining accurate financial records. As this is a Contract to permanent position, it offers an excellent opportunity to demonstrate your abilities and grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end collections accounts receivable process, including invoice creation.</p><p>• Utilize and navigate multiple customer portals to track payments and resolve issues efficiently.</p><p>• Follow up on disputes, ensuring timely resolution and excellent customer interaction.</p><p>• Post cash payments accurately and promptly, maintaining up-to-date records.</p><p>• Work collaboratively with the tax manager to handle sales and use tax certificates and upload data into the Vertex system.</p><p>• Handle a high volume of transactions, processing 1,500 to 2,000 invoices monthly.</p><p>• Serve as a proactive and self-motivated team member, taking initiative to meet organizational goals.</p><p>• Support external collections efforts while maintaining positive customer relationships.</p><p>• Ensure compliance with company policies and procedures throughout the collections process.</p>
