<p>We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.</p><p><br></p><p>Responsibilities:</p><p>• Support customers throughout the complete project lifecycle, from sales to implementation and support.</p><p>• Address and resolve Benefit related support tickets in a timely and efficient manner.</p><p>• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.</p><p>• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.</p><p>• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.</p><p>• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.</p><p>• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.</p>
<p>We are looking for a skilled Payroll Specialist to join our team in North Houston, Texas. In this role, you will oversee payroll processes, ensuring accuracy and compliance with company policies and regulations. This position offers a dynamic work environment, opportunities for growth in attention to detail, and access to comprehensive benefits.</p><p><br></p><p>Responsibilities:</p><p>• Input payroll data into internal systems and Excel spreadsheets for seamless processing.</p><p>• Manage monthly commission and bonus payouts with precision.</p><p>• Update employee records with changes such as salary adjustments and other employment details.</p><p>• Develop and implement ideas to improve payroll efficiency and workflows.</p><p>• Collaborate with HR and management teams to support special projects and ad hoc requests.</p><p>• Process and document wage garnishments accurately.</p><p>• Investigate and resolve discrepancies in payroll calculations.</p><p>• Address employee inquiries related to compensation in a timely manner.</p><p>• Coordinate closely with accounting teams across various departments.</p><p>• Safeguard employee information and maintain confidentiality at all times.</p>
<p>Sr. Payroll Specialist Bilingual - English and Spanish with heavy Commission experience</p><p>We are seeking a highly skilled and detail-oriented Senior Payroll Specialist Bilingual - English and Spanish to join our client’s team. The ideal candidate will have extensive experience in processing complex payroll systems, including those involving multiple commission plans for multiple business entities. This role requires proficiency in coding payroll accurately to appropriate job cost centers and advanced knowledge of commission structures across a multi-business environment, consisting of 15 different businesses.</p><p><br></p><p>Key Responsibilities for Sr. Payroll Specialist – Bilingual with heavy Commission and Job Coding experience:</p><ul><li>Process full-cycle payroll for employees across 15 business entities, including hourly, salary, and commission-based team members. The majority are commission-based team members.</li><li>Manage and coordinate multiple commission plans across different businesses, ensuring calculations are accurate and align with contract and compensation agreements.</li><li>Ensure payroll transactions are coded correctly to the appropriate job cost centers for clear tracking and reporting of payroll costs across the organization.</li></ul><p><br></p><p>Qualifications:</p><ul><li>5+ years of experience in payroll processing with an emphasis on managing multi-business payroll systems and complex commission structures.</li><li>Strong expertise in coding payroll to job cost centers and handling payroll for multi-tiered commission plans.</li><li>Proficiency in payroll systems/software such as ADP, Workday, or similar platforms.</li><li>Advanced knowledge of payroll compliance regulations, including tax filings, reporting, and multi-state laws.</li><li>Exceptional attention to detail, problem-solving skills, and the ability to meet deadlines in a fast-paced environment.</li><li>Strong organizational and analytical skills to support payroll accuracy across 15 businesses.</li><li>Excellent interpersonal communication skills with the ability to handle sensitive information with professionalism and confidentiality.</li><li>Must be bilingual – English and Spanish</li></ul><p><br></p>