18 results for Customer Service Representative in Whitehall, PA

Customer Service Representative - Insurance

Manheim, PA
onsite
Permanent
45000 - 60000 USD / Yearly
We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences. Responsibilities:• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.• Assist clients with filing auto and home insurance claims and address billing inquiries.• Update payment plans and follow up on property inspections to ensure compliance with agency processes.• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.• Record customer interactions in the agency management system.• Organize daily priorities using desk management standards and maintain a streamlined workflow.• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.• Build positive relationships with carrier personnel to ensure smooth operations.
2026-02-27T00:00:00Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary
16.15 - 18.7 USD / Hourly
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency's operations. Responsibilities: • Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers. • Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality. • Address customer concerns and resolve issues with careful attention and in a timely manner. • Collaborate with team members to improve call center processes and enhance overall efficiency. • Follow established protocols and guidelines to handle calls and document interactions effectively. • Maintain a thorough understanding of services offered to provide accurate information to customers. • Monitor call volumes and prioritize tasks to meet daily performance goals. • Participate in training sessions and adapt to new procedures as needed. • Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
2026-03-04T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment. Key Responsibilities:<ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul>
2026-02-23T00:00:00Z

Customer Service Coordinator

Baltimore, MD
onsite
Temporary
20 - 23 USD / Hourly
Our client is seeking an articulate Customer Service Coordinator to support Permitting. In this high‑volume, deadline‑driven call center environment, you’ll assist homeowners, contractors, and municipal offices via phone—while simultaneously documenting in their proprietary system and processing permitting paperwork end‑to‑end. This is a great opportunity with room for growth at a reputable local energy provider. <ul><li>Permitting & Documentation: Process permitting paperwork accurately; perform validations; ensure completeness and compliance.</li><li>Inbound/Outbound Phone Support (~90%): Communicate with customers and stakeholders; provide updates; resolve issues; perform thorough follow‑up.</li><li>Dispatch & Scheduling: Coordinate permit‑related appointments, inspections, and technician/contractor schedules; manage changes and escalations.</li><li>Quality Assurance & Tracking: Verify data accuracy; monitor status through completion; maintain organized digital records.</li><li>Email Communication: Draft, edit, and proofread customer and partner communications; correspond on behalf of the company with professional tone and clarity.</li><li>Cross‑Team Collaboration: Partner with Permitting, Operations, and Customer Experience to meet SLAs and ensure smooth workflows.</li></ul>
2026-02-03T00:00:00Z

Senior Customer Service Rep

Harrisburg, PA
onsite
Temporary
25 - 27 USD / Hourly
Do you love helping people, crushing challenges, and being the person everyone knows they can count on? Then you’ll fit right in! We’re looking for a Senior Customer Service Representative who brings upbeat energy, strong leadership, and next-level customer support skills. What You’ll Be Doing<ul><li>Jump in to solve complex customer questions with confidence and a friendly attitude.</li><li>Support our team as a mentor, coach, and go-to problem solver.</li><li>Deliver excellent service through phone, email, chat, or in-person interactions.</li><li>Track and improve processes to create smoother, faster, better customer journeys.</li><li>Collaborate across departments to keep communication strong and solutions flowing.</li><li>Keep accurate records and help support department reporting.</li><li>Stay knowledgeable on products, policies, and updates — you’re the team’s resource!</li></ul>
2026-02-27T00:00:00Z

Bilingual Customer Service Representative

Rockville, MD
onsite
Temporary
21 - 26 USD / Hourly
Are you a skilled communicator fluent in English and Spanish? Our team is seeking a dedicated Bilingual Customer Service Representative to join a fast-paced, customer-driven environment. This is a great opportunity to make a difference by helping clients, providing solutions, and building lasting relationships.Responsibilities:· Manage high-volume inbound calls from residents.· Assist community members with applications and navigating county systems.· Provide bilingual translations for documents and conversations.· Update and maintain resident records.· Collaborate with internal teams to escalate cases.
2026-03-03T00:00:00Z

Bilingual Customer Service Representative

Rockville, MD
onsite
Temporary
21 - 26 USD / Hourly
Are you fluent in English and Spanish? Join our team as a Bilingual Customer Service Representative and make a meaningful impact every day. We’re looking for a talented communicator who can deliver outstanding service to a diverse client base.Responsibilities:• Manage high-volume inbound calls from residents.• Assist community members with applications and navigating county systems.• Provide bilingual translations for documents and conversations.• Update and maintain resident records.• Collaborate with internal teams to escalate cases.
2026-02-10T00:00:00Z

Bilingual Spanish Customer Service Representative

Baltimore, MD
onsite
Temporary
19 - 25 USD / Hourly
The Bilingual Spanish Customer Service Representative provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is detail oriented, patient, and able to communicate clearly in both languages. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish. Provide product, service, and account information accurately and efficiently. Handle customer complaints, process orders, and assist with billing or service requests. Translate and interpret customer communications or documentation as needed. Maintain and update customer records, documenting all interactions in the CRM system. Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns. Meet or exceed performance goals, including response time, accuracy, and customer satisfaction. Identify and communicate opportunities for process or service improvements. Represent the company in a positive and detail oriented manner at all times.
2026-02-24T00:00:00Z

Bilingual Patient Service Representative

Rockville, MD
onsite
Temporary
20 - 24 USD / Hourly
Join our team as a Bilingual Patient Service Representative and play a vital role in enhancing the patient experience in a fast-paced healthcare environment. As a key member of our front desk and patient access group, you will deliver exceptional service, leveraging both English and Spanish to support a diverse patient population. Responsibilities:• Schedule patient appointments and verify insurance.• Assist bilingual patient check‑ins and check‑outs.• Update patient information in EMR systems.• Respond to patient inquiries and route messages.• Support clinic admin with records and intake forms.
2026-02-10T00:00:00Z

Sales Representative

Lemoyne, PA
onsite
Temporary
25 - 29 USD / Hourly
Do you enjoy meeting new people, exploring your local area, and driving results through face‑to‑face connections? We’re looking for a high‑energy Outside Sales Representative to lead growth efforts across the Lemoyne territory and surrounding communities. If you’re competitive, outgoing, and love the idea of managing your own territory, this is the perfect opportunity. What You’ll Be Doing<ul><li>Grow a portfolio of new business by actively prospecting throughout Lemoyne and nearby regions</li><li>Conduct in‑person visits, consultations, and presentations with potential clients</li><li>Build strong, long‑lasting customer relationships through consistent communication</li><li>Strategically plan your daily routes and appointments to maximize productivity</li><li>Understand customer needs and deliver solutions that truly add value</li><li>Track market activity to stay ahead of trends and competitors</li></ul>
2026-03-04T00:00:00Z

Sales Representative

Camp Hill, PA
onsite
Temporary
28 - 31 USD / Hourly
Are you a people‑person who loves building relationships? Do you thrive when you’re out and about rather than stuck behind a desk? We’re looking for a motivated Outside Sales Representative to own the Harrisburg territory and help us expand our footprint across Central PA.This is your chance to join a fast‑growing team where your personality, drive, and ambition matter just as much as your experience. What You’ll Do<ul><li>Prospect, develop, and grow a strong pipeline of new business across the Harrisburg region</li><li>Meet directly with customers to understand their needs and provide tailored solutions</li><li>Manage your territory like your own business—plan routes, schedule appointments, and hit goals</li><li>Build long‑term relationships with clients through consistent follow‑up and excellent service</li><li>Represent our brand with professionalism and confidence in the field</li><li>Stay up‑to‑date on market trends and competitor activity</li></ul>
2026-03-04T00:00:00Z

Part time - Customer Service Rep

Enola, PA
onsite
Temporary
18 - 20 USD / Hourly
Love helping people? Enjoy creating positive experiences? We’re looking for an upbeat, friendly, and reliable Part-Time Customer Service Representative to join our Enola team! In this role, you’ll support customers with enthusiasm, answer questions, solve problems, and help create a welcoming experience — all while working in a flexible part-time position perfect for students, parents, or anyone wanting extra hours. What You’ll Do<ul><li>Greet customers with a warm, positive attitude (your smile matters!)</li><li>Assist with inquiries via phone, email, or in-person communication</li><li>Provide accurate information and help resolve customer concerns</li><li>Process orders, forms, and requests efficiently</li><li>Maintain organized records and enter customer information into systems</li><li>Support the team with light administrative tasks as needed</li><li>Promote a friendly, upbeat, supportive workplace environment</li></ul>
2026-02-27T00:00:00Z

Student Account Representative

Baltimore, MD
onsite
Temporary
22.8 - 25.24 USD / Hourly
We are looking for a detail-oriented Student Account Representative to join our team in Baltimore, Maryland. This is a long-term contract position where you will play a critical role in supporting students with financial account inquiries, ensuring smooth processing of tuition-related documents, and managing billing procedures. The ideal candidate will have a strong background in administrative and financial services, with a commitment to delivering excellent customer service. Responsibilities:• Assist students and authorized proxies with inquiries related to billing accounts, providing clear and accurate information.• Process tuition refund plan waivers on a daily basis to ensure timely updates to student accounts.• Manage refunds, verifying all necessary documentation before processing.• Conduct collection calls to students with unpaid balances or delinquent payment plans, prioritizing outreach before registration and move-in dates.• Maintain accurate account notes and apply holds on accounts as needed.• Perform additional administrative tasks as assigned to support the department's operations
2026-02-26T00:00:00Z

Bilingual Customer Support Coordinator

Gaithersburg, MD
onsite
Temporary
21 - 26 USD / Hourly
We are seeking a highly organized and customer-focused Bilingual Customer Support Coordinator to join our dynamic team. In this pivotal role, you will serve as the primary point of contact for clients and customers, providing exceptional service in both English and Spanish. Your efforts will help drive customer satisfaction and operational efficiency.Responsibilities:• Schedule consultations and installation appointments.• Handle inbound/outbound customer calls.• Provide bilingual support to installation teams.• Update CRM notes and manage customer files.• Resolve customer issues professionally.
2026-02-10T00:00:00Z

Bilingual Customer Support Coordinator

Gaithersburg, MD
onsite
Temporary
21 - 23 USD / Hourly
We are seeking a dynamic Bilingual Customer Support Coordinator to join our team. This role will play a key part in ensuring exceptional service delivery to our clients and customers by providing support in both English and Spanish. The ideal candidate is a detail-oriented professional with strong communication skills and a passion for helping others.Responsibilities:· Schedule consultations and installation appointments.· Handle inbound/outbound customer calls.· Provide bilingual support to installation teams.· Update CRM notes and manage customer files.· Resolve customer issues professionally.
2026-03-03T00:00:00Z

Bilingual Customer Support Coordinator

Rockville, MD
onsite
Temporary
21 - 23 USD / Hourly
· Schedule consultations and installation appointments.· Handle inbound/outbound customer calls.· Provide bilingual support to installation teams.· Update CRM notes and manage customer files.· Resolve customer issues professionally.
2026-03-03T00:00:00Z

Sales Account Representative

Camp Hill, PA
onsite
Temporary
29 - 34 USD / Hourly
We’re excited to welcome a driven and dynamic Sales Account Representative to a team in Camp Hill, PA! If you love building relationships, thrive in a fast‑paced B2B environment, and enjoy turning opportunities into long‑term partnerships, this is the role for you. You’ll play a key part in growing our client base, supporting existing accounts, and representing our company with confidence and enthusiasm. What You’ll Do:<ul><li>Build strong, lasting relationships with clients while ensuring their satisfaction and continued loyalty.</li><li>Drive B2B sales by identifying opportunities and offering solutions that truly meet client needs.</li><li>Respond quickly and professionally to inbound inquiries—your great service sets us apart!</li><li>Work closely with internal teams to align sales strategies and hit shared goals.</li><li>Visit clients onsite and conduct field meetings to strengthen partnerships and understand business needs firsthand.</li><li>Create clear, insightful sales reports and forecasts to track your progress and stay ahead of trends.</li><li>Stay informed on industry news and competitors so you’re always ready to win.</li><li>Negotiate confidently and close deals that support both client success and company growth.</li><li>Provide exceptional follow-up and ongoing support to ensure clients always feel valued.</li></ul>
2026-03-04T00:00:00Z

Sales Support

Rockville, MD
onsite
Temporary
18 - 22 USD / Hourly
Join our team as a Sales Support Specialist! We are looking for a proactive, detail-oriented professional to provide essential administrative support to our sales team and contribute to our ongoing success. Responsibilities: • Prepare sales reports, proposals, and presentations. • Maintain CRM databases and update client information. • Process sales orders and ensure accuracy in documentation. • Coordinate communication between sales, marketing, and operations teams. • Assist with client follow-ups and post-sale support.
2026-02-17T00:00:00Z