We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
<p><strong>Overview</strong></p><p>Our client is hiring a <strong>Financial Analyst</strong> for a contract‑to‑hire role located in <strong>Newburgh, NY</strong>. This position plays a key role in supporting financial operations, reporting, and strategic analysis across the organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support financial planning cycles including budgets, forecasts, and long‑range plans</li><li>Prepare financial statements, dashboards, and performance reports</li><li>Conduct deep‑dive analysis on revenue, expenses, and operational metrics</li><li>Assist with cash flow analysis and working capital management</li><li>Partner with internal teams to evaluate business performance</li><li>Maintain financial databases and ensure data accuracy</li><li>Participate in audit support and compliance activities</li><li>Contribute to continuous improvement of financial processes and tools</li></ul><p><br></p>
<p>We are looking for a skilled Financial Analyst to contribute to the financial planning and analysis efforts of our organization in Monmouth County, New Jersey. In this contract to permanent position, you will play a key role in supporting strategic decision-making through detailed financial forecasting, budgeting, and performance analysis. The ideal candidate will possess strong analytical abilities, a deep understanding of financial principles, and exceptional communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Compile and distribute financial reports that highlight company volume trends and key performance metrics.</p><p>• Conduct variance analysis of income statements comparing actual results to budgets and prior years.</p><p>• Collaborate with department leaders to provide insights into financial data that drive business strategies.</p><p>• Take an active role in the development of annual budgets and periodic financial forecasts.</p><p>• Assist in creating presentations for quarterly and annual Board of Director meetings, as well as end-of-period executive reports.</p><p>• Prepare ad-hoc financial reports to support various business needs, including acquisitions, financing, and divestitures.</p><p>• Analyze data and perform comparative analyses to recommend actionable insights.</p><p>• Develop innovative techniques for financial planning to enhance decision-making support.</p><p>• Utilize statistical tools to evaluate financial data and effectively communicate findings.</p><p>• Work efficiently in a dynamic environment while managing multiple priorities.</p>
<p>110,000 - 120,000</p><p><br></p><p>benefits:</p><ul><li>hybrid</li><li>health</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p>Our client, a rapidly expanding financial services company based in Staten Island, is seeking a Portfolio Analyst to join their team. This is an excellent opportunity for a detail‑oriented candidate looking to grow within a collaborative and stable organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Analyze and monitor a portfolio of restructured loans and commercial credits.</li><li>Conduct thorough credit analysis, risk assessments, and ongoing portfolio reviews.</li><li>Track and evaluate loan repayment performance, identifying trends, issues, and variances.</li><li>Prepare regular portfolio reports and recommend actions to mitigate risk.</li><li>Partner with internal teams to support underwriting, compliance, and lending decisions.</li></ul><p>Qualifications</p><ul><li>4+ years of experience in credit analysis, loan restructuring, workout, or portfolio management.</li><li>Strong analytical and financial modeling skills.</li><li>Experience monitoring loan performance and repayment activity.</li><li>Bank credit training strongly preferred.</li><li>Excellent communication skills and ability to interpret complex financial data.</li></ul><p>This company offers an excellent benefits and compensation package. To apply email a resume in a word format. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.</p>
We are looking for an experienced Desktop Support Analyst to join our team in New York, New York. This long-term contract position offers an excellent opportunity to work with cutting-edge technologies and provide high-level support for both hardware and software systems. The ideal candidate will have a strong background in troubleshooting, system administration, and working with Apple devices.<br><br>Responsibilities:<br>• Provide technical support and troubleshooting for hardware, software, and mobile devices, including Apple products.<br>• Manage and configure Apple devices using Jamf Pro to ensure optimal performance and security.<br>• Administer user accounts and access permissions using Okta.<br>• Diagnose and resolve system issues across a range of technologies, including Cisco and Citrix platforms.<br>• Perform routine maintenance and upgrades for computer hardware and software systems.<br>• Offer guidance and training to end-users on device functionality and system applications.<br>• Collaborate with IT teams to implement solutions for complex technical challenges.<br>• Maintain detailed documentation of technical issues, solutions, and system updates.<br>• Ensure compliance with organizational policies for IT systems and user access.<br>• Continuously monitor and improve system performance and reliability.
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives.<br><br>Responsibilities:<br>• Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues.<br>• Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams.<br>• Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally.<br>• Handle service ticketing requests, ensuring timely and effective resolution of reported problems.<br>• Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance.<br>• Escalate unresolved technical problems to networking or system administration teams for further investigation.<br>• Collaborate with team members to implement solutions that enhance system performance and user experience.<br>• Maintain up-to-date knowledge of desktop technologies and assist with certifications when required.<br>• Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
We are in search of a Data Reporting Analyst in the legal industry, located in New York. The role involves handling and analyzing data, identifying trends, and supporting legal strategies and decision-making. The successful candidate will be expected to collaborate with various stakeholders, ensure data accuracy, and adapt to changing priorities.<br><br>Responsibilities:<br><br>• Handle and analyze medium to large datasets, extracting valuable insights to support legal strategies and decisions.<br>• Collaborate with various stakeholders to gather requirements, ensuring the maintenance of data accuracy.<br>• Develop and implement data systems and models, aiding in the identification and tracking of legal trends.<br>• Uphold compliance with data privacy and legal regulations, ensuring all data handling aligns with these standards.<br>• Regularly provide reports, ensuring the maintenance of data integrity.<br>• Adapt to changing priorities as required, demonstrating flexibility and the ability to manage multiple tasks.<br>• Utilize Apache Spark, Atlassian Jira, BusinessObjects Technologies, Erwin Data, and Gap Analysis tools effectively.<br>• Implement AB Testing, Agile Scrum, Analytics, Business Intelligence (BI), and Business Requirement Document skills in daily operations.
<p>We are looking for a detail-oriented Treasury Analyst/Assistant Treasurer to join our team in Plainview, New York. In this role, you will oversee treasury operations, including financial instruments, reconciliation processes, and reporting. The ideal candidate will contribute to the development of efficient workflows and strategies while ensuring accurate financial management.</p><p><br></p><p>Responsibilities:</p><p>• Manage activities related to special purpose entities, including issuing commercial paper, handling FX swaps, overseeing interest rate derivatives, and coordinating investment activities.</p><p>• Ensure accurate settlement of interest, fees, and vendor invoices, while adhering to established program waterfalls for fund transfers.</p><p>• Support accounting teams by facilitating the proper posting of daily transactions and assisting with month-end profit/loss reporting and position roll forwards.</p><p>• Monitor, verify, and reconcile asset and liability positions to maintain accurate financial records.</p><p>• Prepare and distribute performance and analytical reports to provide actionable insights.</p><p>• Collaborate with management to identify and implement operational improvements and process optimization.</p><p>• Work with internal teams and sponsor personnel to develop funding strategies aligned with organizational goals.</p>
We are looking for a Help Desk Analyst to join our team in South Plainfield, New Jersey. In this role, you will serve as a vital resource for resolving technical issues and ensuring optimal system performance. Your expertise will contribute to maintaining smooth operations by addressing hardware and software challenges and supporting users effectively.<br><br>Responsibilities:<br>• Maintain detailed records of customer inquiries and provide timely resolutions.<br>• Develop and update self-service documentation to assist users with common technical issues.<br>• Identify and resolve hardware and software malfunctions by troubleshooting and diagnosing problems.<br>• Review call logs to uncover recurring issues and propose solutions to address them.<br>• Test and assess new technologies to enhance current systems and processes.<br>• Generate performance reports to evaluate system usage and identify areas for improvement.<br>• Collaborate with technical teams and departments to resolve complex, large-scale technical challenges.<br>• Deliver clear technical support and guidance to users for managing system-related issues.<br>• Update and maintain IT procedural documentation to ensure consistency and accuracy.<br>• Install and configure computer systems and applications to meet company requirements.
<p>Model Development & Maintenance</p><p> • Develop and maintain actuarial models and data-driven processes using Python, R, and SQL to support insurance pricing, reserving, and risk management.</p><p> • Implement and enhance month-end processes, rate change calculations, and ad-hoc analyses with a focus on completeness, accuracy, and consistency to ensure data is of the highest quality.</p><p> • Work with the Actuarial and Financial Planning and Analysis (FP& A) teams to automate and improve model performance using Python-based scripting and automation.</p><p> • Ensure accuracy, consistency, and efficiency of actuarial models and methodologies.</p><p> Traditional Actuarial Tasks</p><p> • Support reserving analysis to estimate unpaid claim liabilities primarily in partnership with internal and external actuaries.</p><p> • Develop and maintain loss development triangles and incurred but not reported (IBNR) calculations both based on financial and operational data (e.g., claims closing ratios).</p><p> • Support the development and validation of actuarial assumptions for pricing, reserving, and forecasting.</p><p> • Develop and regularly report on rate change calculations including bifurcation of exposure changes from pure rate by line of business.</p><p> Financial Modeling & Risk Assessment</p><p> • Conduct stress testing and scenario analysis to assess financial impacts.</p><p> • Develop, update, and maintain models for predictive analytics, profitability analysis, and business planning.</p><p> • Assist in forecasting financial performance and evaluating risk exposure.</p><p> </p><p> </p>
<p><strong>Overview</strong></p><p>Our client, a well‑established organization in the corporate finance space, is seeking a detail‑oriented <strong>Financial Analyst</strong> for a contract‑to‑hire opportunity based in <strong>White Plains, NY</strong>. This role is ideal for someone who thrives in a fast‑paced environment and enjoys partnering with cross‑functional teams to drive financial clarity and operational excellence.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support monthly, quarterly, and annual financial close processes</li><li>Prepare financial reports, variance analyses, and executive‑level presentations</li><li>Assist with budgeting, forecasting, and long‑range planning</li><li>Analyze financial performance trends and identify improvement opportunities</li><li>Partner with business units to provide financial insights and decision support</li><li>Maintain and enhance financial models and reporting tools</li><li>Ensure accuracy and integrity of financial data across systems</li><li>Participate in ad‑hoc analysis and special projects as needed</li></ul>
<p><strong>Overview:</strong></p><p>We are seeking an experienced Financial Analyst with 3 or more years of hands-on experience to join our team. This role is ideal for a results-driven professional with a strong background in financial modeling, forecasting, data analysis, and reporting. The successful candidate will support strategic decision-making through high-quality financial analysis and deliver actionable insights to cross-functional teams.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, analyze, and interpret financial data to support budgeting, forecasting, and strategic planning activities.</li><li>Develop and maintain complex financial models to project business performance and evaluate potential scenarios.</li><li>Conduct variance analysis on financial results and provide clear explanations and recommendations to management.</li><li>Collaborate with department leads to gather data, build forecasts, and identify opportunities for cost reduction and growth.</li><li>Assist with the preparation of monthly, quarterly, and annual management reports, including dashboard and executive presentations.</li><li>Support the evaluation of business opportunities, investments, and ad hoc projects by performing financial due diligence and analysis.</li><li>Ensure accuracy and integrity of financial reporting and compliance with internal policies and procedures.</li><li>Keep up to date with industry trends, market data, and best practices in financial analysis.</li></ul><p><br></p>
<p>We are looking for a PART TIME Financial Analyst in the Middlesex County, NJ area. In this role you will be responsible for forecasting, budgeting, financial reporting, financial analysis, and more. If you have 3+ years of experience as a Financial Analyst, this might be the opportunity for you! </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of contracts, ensuring compliance with financial guidelines.</p><p>• Prepare and manage budgets, including tracking expenditures and identifying discrepancies.</p><p>• Perform detailed variance analysis to monitor financial performance and highlight trends.</p><p>• Develop accurate financial forecasts to support decision-making processes.</p><p>• Generate comprehensive financial reports to summarize findings and provide actionable insights.</p><p>• Analyze financial transactions to maintain accuracy and integrity in data.</p><p>• Utilize Tableau, Excel to manage and interpret financial data effectively.</p><p>• Collaborate with stakeholders to address financial inquiries and provide solutions.</p><p>• Contribute to ad hoc financial analyses to support various projects.</p><p>• Ensure financial models are updated and aligned with organizational objectives.</p>
<p>Robert Half is partnering with an apparel company delivering an innovative, growth-driven experience for brand partners and retail customers. The team is made up of highly skilled apparel industry experts with a passion for reinvention and continuous evolution.</p><p>The company's focus is on building brands that exceed expectations across performance, execution, and results. They pride ourselves on understanding our customers’ needs and delivering value, efficiency, and reliability at every step.</p><p><br></p><p>This opening is for a Senior Financial Analyst to join the finance team. This role reports directly to the CFO and works closely with the VP of Accounting. The Senior Financial Analyst will play a critical role in driving financial planning and analysis activities, including budgeting, forecasting, cash flow management, and financial reporting. This is a highly visible role with exposure to senior leadership and cross-functional partners.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop and maintain complex financial models to support budgeting, forecasting, and cash flow projections</li><li>Prepare and analyze monthly, quarterly, and annual financial reports, highlighting key variances, trends, and insights</li><li>Partner with cross-functional teams to prepare budgets and forecasts aligned with strategic objectives</li><li>Monitor inventory levels and evaluate impacts on working capital, providing actionable insights to improve inventory management</li><li>Manage factoring processes in collaboration with finance and operations teams to optimize cash flow</li><li>Support M& A activities, including financial due diligence and integration planning</li><li>Perform ad-hoc financial analyses and present findings to senior leadership</li><li>Assist in preparing presentations and financial materials for internal stakeholders and external partners</li><li>Continuously assess financial processes and identify opportunities to improve efficiency and scalability</li></ul><p><br></p>
<p>We are looking for a skilled Financial Analyst to oversee financial planning, budgeting, and strategic analytics for our organization. This role requires an individual with a strong background in financial modeling and variance analysis. Based in Stamford, Connecticut, this position offers an excellent opportunity to contribute to impactful decision-making through comprehensive financial insights.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage the annual budget, ensuring alignment with organizational goals and objectives.</p><p>• Perform comprehensive variance analyses to identify trends, risks, and opportunities.</p><p>• Create detailed financial models to support business decisions and long-term strategy.</p><p>• Oversee the financial planning and analysis (FP& A) process, providing actionable insights to senior leadership.</p><p>• Lead the preparation of regular financial forecasts and reports with accuracy and timeliness.</p><p>• Collaborate with cross-functional teams to streamline budgeting and reporting processes.</p><p>• Evaluate and recommend strategies to optimize financial performance and operational efficiency.</p><p>• Ensure compliance with financial regulations and internal policies.</p><p>• Present key findings and recommendations to stakeholders, including executives and board members</p>
We are looking for an experienced Database Analyst to join our team in Jersey City, New Jersey. This Contract-to-Permanent position offers an opportunity to make a significant impact by leveraging advanced analytics and statistical methodologies to optimize user experiences and drive product innovation. The ideal candidate will collaborate with cross-functional teams to deliver data-driven insights, guide experimentation strategies, and improve key business metrics.<br><br>Responsibilities:<br>• Conduct comprehensive analytical projects to identify opportunities and address challenges within the user journey.<br>• Serve as a strategic partner to product leaders by providing data-based recommendations to shape roadmaps and prioritize initiatives.<br>• Utilize advanced statistical methods, including regression analysis, Bayesian inference, and clustering, to derive actionable insights.<br>• Design and execute experimentation strategies, including A/B testing and quasi-experimental methods, to measure and enhance product performance.<br>• Develop predictive models to anticipate user behavior and assess long-term impacts on business outcomes.<br>• Create and maintain executive-level dashboards to monitor product KPIs and communicate findings effectively using visualization tools.<br>• Translate complex data analyses into clear, actionable recommendations for senior leadership.<br>• Mentor less experienced team members, fostering their skills in analytics, communication, and stakeholder engagement.<br>• Collaborate with engineering and UX teams to ensure alignment and integration of analytical solutions.
<p><strong>Business Intelligence Analyst</strong></p><p><br></p><p><strong>Location:</strong> Fully Remote (New Haven, CT)</p><p><strong>Employment Type:</strong> 3-Month Contract to Permanent</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an experienced Business Intelligence Analyst to support enterprise reporting, analytics, and data-driven decision-making. This role works closely with business and technical stakeholders to deliver insights that inform strategy, operations, and performance. The ideal candidate brings a strong analytical foundation, sound business judgment, and the ability to operate with minimal oversight in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business leaders and functional teams to translate high-level objectives into analytical and reporting solutions</li><li>Design, develop, and maintain dashboards, reports, and analytical models that support both strategic and operational decision-making</li><li>Interpret complex data sets to identify trends, risks, and opportunities across the organization</li><li>Provide guidance on data usage, definitions, and best practices to ensure consistency and reliability</li><li>Support data quality initiatives, validation efforts, and continuous improvement of reporting processes</li><li>Perform ad hoc analysis and provide executive-ready insights as business needs evolve</li><li>Communicate findings clearly and confidently to technical and non-technical audiences</li><li>Contribute to longer-term analytics and reporting roadmaps as needed</li></ul><p><br></p>
We are looking for a skilled Logistics Data Analyst to join our team in Hillside, New Jersey. In this Contract-to-permanent position, you will play a key role in analyzing logistics data, creating actionable insights, and driving process improvements to optimize operations. Ideal candidates are analytical thinkers with expertise in data management tools and a passion for enhancing logistics efficiency.<br><br>Responsibilities:<br>• Collect, clean, and analyze logistics data from multiple sources to uncover trends and areas for improvement.<br>• Develop and maintain dashboards, reports, and presentations to effectively communicate findings to stakeholders.<br>• Implement strategies to enhance logistics processes and efficiency based on data-driven insights.<br>• Define and monitor key performance indicators (KPIs) to measure operational success.<br>• Collaborate with teams across logistics, finance, and IT to support informed decision-making.<br>• Utilize forecasting techniques to predict logistics trends and support strategic planning, including container budgeting based on units.<br>• Manage and optimize databases to ensure data integrity and accessibility.<br>• Perform ad-hoc analyses to address specific projects and initiatives.<br>• Consolidate historical cost and rate information into an organized database for reference.
The Business Analyst will work closely with project stakeholders, business users, and IT teams to define, document and manage requirements to ensure successful delivery for our Business Continuity Plan (BCP) Disaster Recovery (DR) migration project. BCP DR specific responsibilities may include:<br>• Perform application dependency mapping to identify upstream/downstream services for DR.<br>• Compile DR readiness requirements, smoke test scenarios for connectivity validation, access/identity requirements, and expected operational continuity outcomes.<br>• Develop or update DR runbooks and BCP operational procedures for Cloud-based recovery.<br><br>What does it take to be an IT Business Analyst? <br>Required:<br>• Experienced business analyst working on large scale projects. <br>• Ability to analyze current state processes (as-is) and help to design future state (to-be)<br>• Excellent requirements management<br>• Familiarity with various software development life cycles (e.g., Agile, Waterfall, etc.)<br>• Experience in business process mapping and workflow modeling<br>• Outstanding written/verbal communication skills and analytical skills. Functional and Non-Functional documentation. <br>• Serve as the liaison between the business stakeholders and IT teams. <br>• Ability to multi-task and work independently as needed to deliver a quality product<br>• Participate in design walkthroughs and reviews.<br>• Experience with helping to define test cases for User Acceptance Testing.<br>• Support QA and testing team to review test plans, validate requirements and participate in UAT. <br>• Experience with change management efforts: user training documentation and knowledge transfer.<br>• Experience working with Jira.<br><br>Preferred:<br>• Gas and electric utility experience<br>• Experience on a disaster recovery related project<br>• Experience with cloud migration project.
<p>75,000 - 110,000</p><p><br></p><p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li><li>growth potential</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor portfolio performance and provide regular reporting and analysis.</li><li>Compile, validate, and interpret financial data to identify trends, risks, and opportunities.</li><li>Assist in forecasting, budgeting, and long-term planning activities.</li><li>Prepare client-facing reports, dashboards, and presentations.</li><li>Support due diligence for new investments or portfolio changes.</li><li>Collaborate with internal teams (finance, operations, leadership) to ensure accuracy and transparency in portfolio reporting.</li><li>Maintain documentation and ensure compliance with internal controls.</li></ul>
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We are looking for an experienced Senior Deskop/Server Administrator to join our team in New Haven County, Connecticut. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations and resolve user issues effectively. This position requires a proactive and detail-oriented individual with a strong background in IT systems and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support to users, addressing issues with hardware, software, and network connectivity.</p><p>• Manage and maintain Active Directory, including user account setups and permission changes.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 11 and other operating systems.</p><p>• Respond promptly to service desk tickets, ensuring timely resolution and accurate documentation.</p><p>• Assist in configuring and deploying new hardware and software systems.</p><p>• Conduct Windows server maintenance, administration, and troubleshooting.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Collaborate with other IT team members to implement solutions and improve processes.</p><p>• Educate users on best practices and preventative measures for common IT issues.</p><p>• Maintain detailed records of technical incidents and resolutions.</p><p>• Uphold company standards for customer service and technical support quality.</p>
<p><strong>Senior Financial Analyst at Innovative Manufacturing Company (90k-115k+Bonus!)</strong></p><p><br></p><p>Join a growing family-owned business in the manufacturing industry whose products are a staple everywhere you look!</p><p>We're seeking a dedicated Senior Financial Analyst to play an essential role in driving better financial and operational performance through budgeting, forecasting, and trend analysis.</p><p>For immediate consideration send resumes to Jennifer.Beilin@Roberthalf com </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Dive into financial and operational data to uncover insights and trends that drive profitability.</li><li>Collaborate on budgeting and forecasting to fuel strategic department-wide planning.</li><li>Build dynamic financial models to guide business decisions and investments.</li><li>Track and analyze performance, comparing results to budgets and forecasts for continuous improvement.</li><li>Conduct impactful cost-benefit analyses and evaluate the financial success of projects and initiatives.</li><li>Create compelling financial reports and presentations that empower leadership decision-making.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Finance, Accounting, or a related field, with 3+ years of experience in financial analysis or budgeting.</li><li>Advanced Excel skills, familiarity with tools like Power BI/Tableau, and ERP system experience (e.g., MS Dynamics or NetSuite) preferred.</li></ul><p>Enjoy robust health coverage, a company-matched 401(k), generous time off, and limitless opportunities for professional growth!</p><p>Elevate your career by joining a thriving company! Apply today to help shape financial strategies that drive success.</p><p><br></p>
