<p>We are looking for a dedicated Admin Associate to join our team in New York, NY. This is a contract position focused on delivering exceptional customer service and assisting with gift wrapping services during the holiday season. The role requires in-person availability and a friendly, customer-oriented attitude to enhance the overall guest experience.</p><p><br></p><p>Responsibilities:</p><p>• Wrap gifts with precision and care, ensuring high-quality results.</p><p>• Assist guests by answering questions, providing directions, and offering general support.</p><p>• Maintain a welcoming and hospitable presence while interacting with customers.</p><p>• Operate the holiday station efficiently to meet the needs of guests during peak times.</p><p>• Ensure the gift wrapping area remains organized and fully stocked with supplies.</p><p>• Collaborate with team members to deliver seamless service and promote a positive environment.</p><p>• Handle customer interactions professionally, emphasizing quality service and satisfaction.</p><p>• Adapt to changing schedules and tasks as needed to support holiday operations.</p><p>• Uphold company standards for appearance and conduct while engaging with guests.</p><p>• Address guest concerns promptly and courteously, maintaining a customer-first approach.</p>
We are looking for a skilled Claims Examiner specializing in lost time workers' compensation claims to join our team in Jersey City, New Jersey. This is a contract position requiring expertise in managing claims processes from initiation to resolution. The role involves handling complex cases, ensuring compliance with statutory regulations, and delivering exceptional customer service.<br><br>Responsibilities:<br>• Manage the full lifecycle of workers' compensation lost time claims, from initial setup to closure, ensuring a seamless process.<br>• Conduct detailed investigations, including gathering facts, taking statements, and reviewing policy details to assess claim validity.<br>• Evaluate claim compensability based on investigation findings and communicate decisions to claimants, insured parties, and attorneys.<br>• Prepare comprehensive reports on claim statuses, settlements, denials, and evaluations of involved parties.<br>• Administer statutory medical and indemnity benefits promptly throughout the duration of the claim.<br>• Set and adjust reserves for medical, indemnity, and expenses within established authority limits.<br>• Collaborate with attorneys to manage hearings and litigation effectively.<br>• Oversee vendors, rehabilitation managers, and case managers to support medical management and return-to-work initiatives.<br>• Ensure compliance with state regulations by filing necessary workers' compensation forms and electronic data.<br>• Identify subrogation opportunities and secure required information to maximize recovery potential.
