2 results for Communications Specialist in Wheaton, IL

Web Content Specialist

Lake Forest, IL
onsite
Temporary
40 - 45 USD / Hourly
We are looking for a skilled Web Content Specialist to join our team in Mettawa, Illinois. In this long-term contract role, you will play a key part in maintaining and enhancing the digital presence of multiple brand websites. This position combines technical expertise with a keen eye for quality assurance and a curiosity for leveraging emerging technologies. Responsibilities: • Publish and update web content across multiple brand websites using enterprise-level platforms such as Adobe or Optimizely. • Build and configure landing pages, product detail pages, campaign assets, and navigational elements in alignment with established brand and UX standards. • Conduct thorough quality assurance checks to ensure content accuracy, compliance, and adherence to organizational standards. • Manage digital assets, including image optimization, metadata tagging, and file organization within the designated systems. • Collaborate with cross-functional teams to fulfill content requests and support marketing and e-commerce initiatives. • Monitor and analyze site performance and user engagement to identify opportunities for improvement. • Utilize AI tools and automation technologies to streamline routine tasks and enhance content quality. • Stay updated on compliance requirements and ensure all web content aligns with organizational policies. • Participate in ongoing training led by the Web Team Lead to continuously refine technical skills. • Troubleshoot and resolve technical issues related to web content publishing and site functionality.
2026-04-08T00:00:00Z

Customer Service Specialist

Chicago, IL
onsite
Temporary
30 - 32 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. The Position pays between $30.00-32.00 an hour. Primary Responsibilities:• Develop mutually rewarding working relationships with customers through superior customer service• Receive and process orders with an exceptional accuracy level of 95% or better into order system• Send customer confirmation of order receipt within 3 hours of order entry• Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)• Serve as the customers advocate by solving problems on the customer’s behalf by engaging right departments and people (including but not limited to product specs, logistical issues, or other related issues)• Review, edit and report on the company’s on time in full (OTIF) performance• Coordinate with logistics to record and maintain freight rates systematically and in compliance with customer contracts• Review outbound reports to ensure customer orders are shipped in accordance with schedule and communicate with customer or logistics to resolve any missed or late shipments• Process, monitor and review various customer reports or account information and communicates to the customer or sales team• Cross check other customer account specialists order entries for accuracy daily• Support other customer accounts as needed• Provide necessary follow-up and initiates correspondence to customers• Achieve KPI’s set forth by the company and/or department• Perform other duties as assigned
2026-04-07T00:00:00Z